Training and development — OCR GCSE Study Guide
Exam Board: OCR | Level: GCSE
Training and development are the engines that drive a successful workforce. Understanding how businesses equip their staff with skills, and why they invest in long-term growth, is essential for scoring high marks in GCSE Business.

Overview
Training and development sit at the heart of human resources management. In the modern, fast-paced business environment, a company is only as good as its employees. Examiners expect candidates to understand not just what training is, but why it matters to both the business and the individual worker.
Historically, as technology has advanced—from the industrial revolution to the digital age—the need to continuously upskill workers has become a critical competitive advantage. In your exam, you must be able to evaluate the costs and benefits of different training methods, and explain how investing in staff development links directly to motivation, productivity, and profitability.
Key Concepts
Training vs. Development
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