OCR · GCSE · Psychology
Defining Psychological Problems
This study guide provides a comprehensive overview of how psychological problems are defined, a core topic for OCR GCSE Psychology. It explores the key definitions, the clinical characteristics of Schizophrenia and Depression, and the exam techniques needed to secure top marks.
- 4 min read
- 3 worked examples
- 5 practice questions
- 6 key terms
Check what you remember
Read the wording for your board, then hide it and explain Mental Health in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: OCR
A state of well-being in which an individual realises their own potential, can cope with the normal stresses of life, can work productively and is able to make a contribution to their community.
Study Notes

Overview
This topic introduces candidates to the fundamental challenge of defining what constitutes a ‘psychological problem’. For OCR GCSE Psychology (J203), a precise understanding of the distinction between ‘mental health’ and ‘mental health problems’ is crucial. The specification requires candidates to assess two key definitions — deviation from social norms and dysfunction — and to evaluate their strengths and limitations, particularly in relation to cultural relativity. Examiners expect a detailed knowledge of the clinical characteristics of Schizophrenia (positive and negative symptoms) and Depression (cognitive, emotional, and physical symptoms) as laid out in the International Classification of Diseases (ICD). Furthermore, credit is given for understanding the broader impact of these problems on individuals and society, including economic consequences. This guide will equip you with the specific knowledge, analytical skills, and exam techniques required to confidently tackle any question on this topic.
Defining Psychological Problems
Deviation from Social Norms vs. Dysfunction

Deviation from Social Norms: This definition classifies behaviour as abnormal if it violates the unwritten rules or accepted standards of a particular society. For example, in many cultures, hearing voices would be seen as a deviation from the norm.
- Strengths: It is a practical way to identify behaviour that society finds unacceptable and can be a clear indicator when a social rule is broken.
- Limitations: This definition is highly subjective and dependent on cultural context. Social norms change over time (e.g., attitudes towards homosexuality), and what is normal in one culture may be abnormal in another. This is the concept of cultural relativity, a key evaluation point for examiners.
Dysfunction: This definition focuses on whether a person’s behaviour is preventing them from functioning adequately in their daily life. This includes their ability to work, maintain relationships, and look after themselves. The ICD-11 uses dysfunction as a core diagnostic criterion.
- Strengths: It is a more objective measure than deviation from social norms and is less culturally biased. It focuses on the individual's experience of distress and impairment.
- Limitations: What is considered ‘functional’ can still vary. A person with a high-functioning form of a disorder may not be identified by this definition alone.
Clinical Characteristics
Schizophrenia and Depression

Schizophrenia: A severe, long-term psychotic disorder where a person has a break from reality. It is NOT a ‘split personality’.
- Positive Symptoms (experiences added): Hallucinations (e.g., hearing voices), Delusions (fixed, false beliefs), Disorganised Speech.
- Negative Symptoms (abilities lost): Avolition (severe lack of motivation), Alogia (speech poverty), Flat Affect (reduced emotional expression).
Depression: A mood disorder characterised by persistent low mood and loss of interest or pleasure.
- Cognitive Symptoms: Negative thoughts, hopelessness, difficulty concentrating.
- Emotional Symptoms: Persistent sadness, anhedonia (inability to feel pleasure).
- Physical/Behavioural Symptoms: Sleep disturbance, changes in appetite, psychomotor retardation (slowed movement).
Worked Examples
3 worked examples — open one to explore the question and available guidance.
Practice Questions
Try the question, then reveal an answer plan or example response
Explain the difference between mental health and mental health problems. (4 marks)
Hint: Think about one being a positive state and the other involving impaired functioning.
Evaluate the dysfunction definition of psychological problems. (8 marks)
Hint: Consider its strengths (objectivity) and weaknesses (context, high-functioning individuals).
Outline two negative symptoms of schizophrenia. (4 marks)
Hint: Think about what is 'taken away' from normal functioning.
Explain how cultural relativity affects the definition of psychological problems. (6 marks)
Hint: Focus on the 'deviation from social norms' definition and provide a specific example.
Describe the clinical characteristics of depression. (6 marks)
Hint: Include at least one symptom from each category: emotional, cognitive, and physical.
Exam technique
How to turn what you know into marks
How to approach the question
1. **BUG** the question: Box the command word, Underline the key terms, Glance back at the question regularly. 2. Plan your answer, especially for 8+ mark questions.
How to structure your answer
- Discuss questions
- Introduction -> For argument -> 'However' (Counter-argument) -> 'However' (Another counter-argument) -> Conclusion with judgement.
- Explain questions
- PEEL: Point (make a statement), Evidence (use specific knowledge/scenario details), Explain (link the evidence to the point), Link (to the question).
- Scenario questions
- Identify symptom/concept in the text -> Quote the text -> Link it to your psychological knowledge -> Repeat.
Timing
Approximately 1.25 minutes per mark. For a 13-mark question, this means around 16-17 minutes.
Common pitfalls
- Confusing mental health with mental health problems.
- Describing Schizophrenia as a 'split personality'.
- Failing to mention cultural relativity when evaluating the social norms definition.
- Listing symptoms without explaining how they link to the diagnosis.
What the command words want
- Apply
- Use the information from the scenario to support your psychological knowledge.
- Explain
- Give details and reasons. Use 'because' to develop your points.
- Outline
- State the key features. Brief and to the point.
- Discuss/Evaluate
- Present a balanced argument with strengths and limitations, evidence for and against, and come to a justified conclusion.
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