OCR · GCSE · Psychology
How Memory Works
This guide provides a comprehensive, exam-focused breakdown of how memory works, tailored for the OCR GCSE Psychology specification (J203). It dissects the core theories of Atkinson & Shiffrin and Bartlett, providing the specific knowledge and evaluation skills needed to secure top marks.
- 5 min read
- 3 worked examples
- 4 practice questions
- 6 key terms
Check what you remember
Read the wording for your board, then hide it and explain Encoding in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: OCR
The process of changing incoming information into a format that can be stored in memory.
Study Notes

Overview
This topic explores the fundamental cognitive process of memory, a cornerstone of the OCR J203 Psychology specification. Examiners expect candidates to demonstrate a precise understanding of two contrasting theoretical frameworks: the structural Multi-Store Model (MSM) and the process-oriented Reconstructive Memory theory. Mastery involves not just describing these models (AO1), but critically applying them to novel scenarios (AO2) and evaluating their methodological and theoretical underpinnings (AO3). This guide will equip you with the specific terminology, study details, and analytical techniques required to explain how information is encoded, stored, and retrieved, and why our memories are not always a perfect record of the past. Credit is consistently awarded for moving beyond generic descriptions to a nuanced analysis of the core studies by Murdock (1962) and Bartlett (1932).
Key Theories & Studies
The Multi-Store Model (Atkinson & Shiffrin, 1968)
What it is: A structural model proposing that memory consists of three separate, unitary stores through which information passes in a linear sequence.
Why it matters: This is the foundational model for understanding memory as a system. It provides a clear framework for the processes of attention, rehearsal, and retrieval. Marks are awarded for accurately describing the characteristics of each store.
Specific Knowledge: Candidates must know the capacity, duration, and primary encoding format for each store.

- Sensory Register: The initial store for incoming sensory information. Its capacity is very large, but its duration is extremely brief (approx. 0.5-3 seconds). Encoding is modality-specific (e.g., iconic for visual, echoic for auditory).
- Short-Term Memory (STM): Information from the Sensory Register that is attended to moves here. Capacity is limited to 7 +/- 2 items (Miller, 1956). Duration is 18-30 seconds without rehearsal (Peterson & Peterson, 1959). Encoding is mainly acoustic.
- Long-Term Memory (LTM): Information that is elaborately rehearsed is transferred here for permanent storage. Capacity and duration are considered potentially unlimited. Encoding is mainly semantic (based on meaning).
Reconstructive Memory (Bartlett, 1932)
What it is: A theory suggesting that memory is not a passive recording device, but an active process of reconstruction. When we recall a memory, we rebuild it based on our pre-existing mental frameworks, or schemas.
Why it matters: This theory challenges the MSM by highlighting the fallibility and subjectivity of memory. It explains why memories can be distorted and provides a more realistic model for everyday memory. Examiners credit explanations of how schemas influence recall.
Specific Knowledge: Candidates must understand the concept of 'effort after meaning' and be able to describe Bartlett's key findings from his 'War of the Ghosts' study.

- Schemas: Packets of knowledge about an event, person, or place that influence how we interpret and remember information.
- Effort After Meaning: The process of trying to make sense of new information by fitting it into our existing schemas.
- Distortions: Bartlett identified three key ways schemas distort memory:
- Omission: Unfamiliar or irrelevant details are left out.
- Rationalisation: Details are altered to make them more logical and consistent with one's own cultural norms.
- Transformation: The order of events may be changed, or details transformed to be more familiar.
Core Studies
Murdock (1962) - The Serial Position Effect
Role: Provides key evidence for the existence of separate STM and LTM stores, supporting the MSM.
Key Actions: Presented participants with lists of 10-40 words, one at a time, and then asked for free recall. The position of each word in the list was the independent variable, and the probability of recall was the dependent variable.
Impact: The findings produced the now-famous Serial Position Curve. This U-shaped curve showed that words from the beginning of the list (primacy effect) and the end of the list (recency effect) were recalled best. This supports the MSM by suggesting the primacy effect occurs because words are rehearsed into LTM, while the recency effect occurs because words are still in the STM store.
Bartlett (1932) - War of the Ghosts
Role: Provides the foundational evidence for Reconstructive Memory theory.
Key Actions: Showed British participants a Native American ghost story, 'War of the Ghosts', which had unfamiliar concepts and a different narrative structure. He then used serial reproduction (one person reads and tells the story to another, and so on) and repeated reproduction (the same person recalls the story over time) to see how the story changed.
Impact: The recalled stories were not accurate reproductions. They showed clear evidence of omission, rationalisation, and transformation, as participants' schemas shaped their recall to be more conventional and culturally familiar. This demonstrated that memory is an active reconstruction, not a passive recording.
Worked Examples
3 worked examples — open one to explore the question and available guidance.
Practice Questions
Try the question, then reveal an answer plan or example response
Describe the Multi-Store Model of memory. (6 marks)
Hint: Focus on describing the three stores and the processes that link them. Mention capacity, duration, and encoding for each.
Outline one strength and one weakness of Bartlett’s (1932) theory of Reconstructive Memory. (4 marks)
Hint: For the strength, think about its real-world relevance. For the weakness, think about the scientific rigour of his study.
A witness to a car crash is interviewed by the police the next day. Use your knowledge of the Multi-Store Model to explain why their memory of the event might be incomplete. (3 marks)
Hint: Think about the journey of information from the event to the interview. Where could information be lost?
Compare the Multi-Store Model with Reconstructive Memory theory. (8 marks)
Hint: You need both similarities and differences. Think about their views on how memory works (passive vs active) and their supporting evidence.
Exam technique
How to turn what you know into marks
How to approach the question
1. **BUG** the question: **B**ox the command word, **U**nderline the key terms, **G**lance back at it regularly. 2. Plan your points, especially for 8+ mark questions. 3. Use the PEEL structure for your paragraphs.
How to structure your answer
- Essay questions
- Introduction setting out the argument. 2-3 PEEL paragraphs for one side of the argument. 1-2 PEEL paragraphs for the counter-argument. A conclusion that provides a clear and sustained judgement.
- Explain questions
- PEEL: **P**oint (make a clear statement), **E**vidence (use a study, theory, or concept), **E**xplain (link the evidence to the point and the question), **L**ink (summarise the point in relation to the question).
- Evaluate questions
- Use GRAVE (Generalisability, Reliability, Application, Validity, Ethics) to structure evaluation points. For each point, state the strength/weakness, provide evidence, and explain why it is a strength/weakness.
Timing
Approximately 1.25 minutes per mark. For a 13-mark question, this means around 16 minutes.
Common pitfalls
- Confusing capacity and duration of STM - they are different concepts and worth different marks.
- Describing the 'War of the Ghosts' story instead of explaining Bartlett's findings (omission, rationalisation).
- Not using the scenario provided in AO2 application questions.
- Stating the Sensory Register has a 'small' capacity - it is very large, but has a brief duration.
What the command words want
- Compare
- Identify both similarities and differences between two theories or studies.
- Explain
- Show understanding of how or why something occurs. Use causal language (e.g., 'this leads to...', 'because...').
- Describe
- State a characteristic and then provide further detail. Aim for two developed points.
- Evaluate
- Make a judgement on the value or worth of a theory or study. Use strengths and weaknesses (GRAVE) to support your judgement.
Watch or listen (optional)
Test your understanding of How Memory Works
Active recall beats re-reading. Take an instant quiz now to test what you’ve learned and lock it into long-term memory.
7 days Premium · Then the free plan continues · No card, no charge

