Ensure the glass related installation is completed safely and handed over to the customer — GQA Qualifications Vocational Construction & Building Services
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Learning outcomes
- Be able to finish off the work to specified requirements and carry out a final inspection prior to commissioning.
- Be able to agree the installation meets the original job specification.
- Know what information to share with customers and why it is important this is done effectively.
Show all 8 objectives
- Be able to share information with customers.
- Know why it is important to respond professionally to customer questions and requests.
- Know why good working relationships with customers are important and how barriers to this can be overcome.
- Be able to develop and maintain professional and effective working relationships with customers.
- Understand the problems that can arise during the handover process.
Ensure the glass related installation is completed safely and handed over to the customer assessment help
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