Digital Skills & IT Revision — iCan Qualifications Limited Occupational Qualification

    Complete iCan Qualifications Limited Occupational Qualification Digital Skills & IT specification revision resources. Tailored syllabus coverage with topic breakdowns, quizzes, and practice questions.

    Specification Topics

    Top Exam Board Tips

    Common Mistakes to Avoid

    Key Terminology & Definitions

    Audio capture techniques
    Multitrack editing and sequencing
    Signal processing and mixing
    Audio presentation and export
    Know the nature of cyber-bullying, Know how to minimise cyber-bullying, Know how to respond to cyber-bullying
    Understand what is involved in social media., Understand the importance of security and trust when using social media for business., Know the usefulness of social media as a business tool.
    Audio hardware configuration
    Digital audio capture techniques
    Multitrack editing and mixing
    Audio effects and processing
    Playback and export formats
    Use audio hardware and software to capture sequences, Use audio software tools and techniques to combine and edit sequences, Play and present audio sequences
    Digital audio editing
    Audio presentation
    Sound hardware setup

    Digital Skills & IT

    iCan Qualifications Limited
    Vocational

    Specification: 601/4211/X

    The ICAN-QUALIFICATIONS-LIMITED Vocational Digital Skills & IT specification covers 36 topics with 0 learning objectives (601/4211/X). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    36

    Units

    0

    Learning Outcomes

    447

    Assessment Guidance

    473

    Key Skills

    Ready to learn?

    AI-powered learning tailored to your qualification

    Start Practising

    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Qualification Units

    36 units

    Audio Software

    This element focuses on the practical use of audio hardware and software to capture, edit, mix, and present audio sequences. Learners will develop competency in operating microphones, audio interfaces, and digital audio workstations (DAWs) to produce professional-quality audio content for various media applications.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ), iCQ Level 2 Certificate for IT Users (ITQ) +2 more

    43 guidance points5 criteria

    Cyber-bullying Awareness

    This element introduces learners to the concept of cyber-bullying, including its various forms such as harassment, exclusion, and impersonation, and the significant emotional and psychological harm it can cause. It equips learners with practical strategies to minimise risks, such as adjusting privacy settings, thinking before sharing, and promoting positive online interactions, while also outlining appropriate responses like reporting incidents to trusted adults or platform moderators and offering support to those affected. Through this, learners develop essential skills for safe and responsible digital citizenship.

    iCQ Level 1 Award In e-Responsibility

    5 guidance points

    Understanding the Uses of Social Media for Business

    This element explores the fundamental role of social media in business, covering how platforms operate, the critical need for security and trust when managing corporate accounts, and the strategic advantages social media offers as a marketing and communication tool. Learners will gain insight into selecting appropriate platforms, safeguarding brand reputation, and leveraging social media to achieve measurable business objectives such as increased engagement, lead generation, and customer loyalty.

    iCQ Level 2 Award in Digital Marketing Using Social Media

    6 guidance points

    IT Security for Users

    This subtopic equips learners with essential practical skills to protect IT systems and personal or organisational data from common security threats. It focuses on everyday actions such as using strong passwords, recognising phishing attempts, updating software, and backing up data to minimise vulnerabilities and ensure compliance with basic security protocols.

    iCQ Level 1 Certificate for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ) +3 more

    51 guidance points6 criteria

    Data Management Software

    This element focuses on the practical application of data management software to efficiently handle data records. Learners will develop skills in accurate data entry, editing, and maintenance, as well as retrieving and presenting data according to specified requirements. These competencies are essential for administrative, data entry, and IT support roles where data integrity and accessibility are critical.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ) +2 more

    43 guidance points5 criteria

    Database Software

    This subtopic focuses on the practical use of database software to manage structured information without the complexity of relational links. Learners will develop skills in creating single-table structures, entering and organising data efficiently, and leveraging built-in tools to extract meaningful insights through queries and customised reports. These competencies are essential for roles requiring accurate data handling, such as administrative support, customer service, and junior data analysis.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ) +2 more

    36 guidance points5 criteria

    Design Software

    This subtopic equips learners with the practical skills to use industry-standard design software for creating professional visual content. It focuses on sourcing, inserting, and blending diverse information types—such as images, text, and graphics—to produce cohesive designs for print and digital media. Mastery of these competencies is essential for roles in graphic design, marketing, and content creation, where software proficiency directly impacts workflow efficiency and output quality.

    iCQ Level 3 Award for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ) +2 more

    33 guidance points5 criteria

    Desktop Publishing Software

    This element focuses on the proficient use of desktop publishing software to create professional publications. Learners develop skills in selecting appropriate designs, integrating text and multimedia, and applying advanced editing and formatting techniques to meet audience and purpose requirements. Mastery of these skills enables effective production of business documents, marketing materials, and reports.

    iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ) +2 more

    41 guidance points5 criteria

    Presentation Software

    This element covers the fundamental skills required to create effective digital presentations. Learners will develop the ability to input and combine text with images and other media within slides, structure slide sequences logically, apply formatting to enhance visual appeal, and prepare the slideshow for delivery. These skills are essential for communicating ideas clearly in academic, professional, and personal contexts.

    iCQ Level 1 Certificate for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ) +2 more

    44 guidance points5 criteria

    Using Mobile Technologies to Market Products and Services

    This subtopic explores the strategic use of mobile devices and wireless technologies to deliver targeted marketing messages directly to consumers. Learners will examine tools such as SMS campaigns, mobile-optimized websites, location-based services, and QR codes, and will practically apply these methods to create effective, measurable campaigns that enhance customer engagement and drive sales.

    iCQ Level 2 Award in Digital Marketing Using Social Media

    6 guidance points

    Introduction to Computer Gaming Safety

    This element introduces learners to the diverse range of computer gaming technologies, from consoles to mobile devices, and how they facilitate online interaction. It explores the ways children and young people engage with these platforms, highlighting both the benefits and risks. Crucially, it equips learners with practical strategies to safeguard young gamers, promoting e-responsibility in digital environments.

    iCQ Level 1 Award In e-Responsibility

    6 guidance points

    Drawing and Planning Software

    This subtopic develops proficiency in using digital drawing and planning software to produce accurate, industry-standard technical drawings and plans. Learners will integrate information from various sources, apply precise editing and manipulation techniques, and format outputs for professional presentation. The focus is on practical competence in creating clear, scaled, and annotated visual documents for fields like engineering, architecture, or event planning.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ) +2 more

    42 guidance points5 criteria

    Develop working relationships with colleagues

    This subtopic covers the essential interpersonal and collaborative skills required to foster effective working relationships within an IT environment. It emphasizes practical techniques for communication, conflict resolution, and cooperative problem-solving to enhance team performance and workplace harmony. Learners will explore how to apply these principles in real-world IT support and project contexts.

    iCQ Level 2 Certificate for IT Users (ITQ)

    8 guidance points

    Imaging Software

    This element covers the competent selection and use of imaging software to produce professional visual outputs. Learners develop skills in sourcing and integrating diverse image assets, applying complex manipulation techniques, and ensuring final compositions meet specified client or project requirements, reflecting real-world workflows in graphic design, marketing, and web development.

    iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ) +2 more

    42 guidance points5 criteria

    Improving Productivity Using IT

    This subtopic focuses on the strategic selection and application of IT systems to enhance personal and organisational productivity. Learners will plan and implement IT solutions tailored to specific tasks, critically evaluate their effectiveness, and develop improvements for both self and others. Practical application involves using productivity software, collaboration tools, and system integrations to streamline workflows and achieve measurable outcomes.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 3 Award for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ) +2 more

    40 guidance points5 criteria

    Internet Safety for IT users

    This element equips IT users with the essential knowledge to identify and mitigate online risks, including malware, phishing, and social engineering threats, while applying proactive measures to protect personal and organisational data. It emphasises the importance of adhering to legal frameworks such as the Data Protection Act and organisational policies, ensuring responsible and compliant online conduct in professional settings.

    iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ) +2 more

    39 guidance points5 criteria

    Introduction to Mobile Communication Technology Safety

    This element introduces learners to the fundamental features of mobile communication technology, including hardware, software, and connectivity options. It explores both the advantages, such as instant communication and access to information, and the risks, like cyberbullying and data breaches. Learners will also develop practical strategies to safeguard themselves and others, particularly vulnerable groups like children and young people, when using mobile devices.

    iCQ Level 1 Award In e-Responsibility

    8 guidance points

    Using Social Media to Market Products and Services

    This element focuses on equipping learners with the practical skills and underpinning knowledge to effectively use social media platforms for marketing purposes. It involves understanding how to align social media activities with business objectives, identify and engage target audiences, create appropriate content, and measure the success of marketing efforts. Learners are expected to demonstrate competence through hands-on tasks such as planning, executing, and reviewing a social media marketing campaign.

    iCQ Level 2 Award in Digital Marketing Using Social Media

    9 guidance points

    IT Communication Fundamentals

    This unit introduces learners to the essential skills of sourcing, evaluating, and utilising digital information effectively, while also mastering the use of communication technologies to exchange information. Learners will develop the ability to critically assess the reliability and relevance of internet-based sources, and apply appropriate IT tools to convey messages professionally in various contexts. The skills gained are fundamental for workplace efficiency, supporting both independent research and collaborative digital communication.

    iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ) +2 more

    40 guidance points5 criteria

    IT Software Fundamentals

    This element focuses on the practical application of IT software fundamentals, requiring learners to select, combine, and format information using appropriate applications to solve defined problems. It emphasises the critical evaluation of chosen tools and techniques to ensure that final outputs are effectively tailored to both purpose and audience.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ) +2 more

    42 guidance points5 criteria

    IT User Fundamentals

    This element covers the essential skills required to effectively utilise IT systems in a professional context. Learners develop competence in selecting appropriate software, managing information securely, adhering to safety protocols, and performing basic troubleshooting and maintenance to ensure operational efficiency. These foundational abilities underpin all advanced IT user functions across diverse workplace environments.

    iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ) +2 more

    35 guidance points5 criteria

    Multimedia Software

    This subtopic covers the complete lifecycle of multimedia production, from initial planning and content organisation to the final presentation of outcomes. Learners develop practical skills in sourcing, inputting and combining multimedia elements such as text, images, audio and video, while using industry-standard software tools to edit and format content to meet specific briefs. Mastery of these processes is essential for producing professional-quality digital artefacts in vocational contexts like marketing, education and entertainment.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ) +2 more

    41 guidance points5 criteria

    Bespoke Software

    Bespoke software refers to custom-designed applications tailored to specific user requirements, often created using database, spreadsheet, or programming tools. This subtopic focuses on developing and using such systems to input, combine, organise, retrieve, process, and present information efficiently, ensuring data integrity and user-friendliness.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 2 Certificate for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ) +2 more

    39 guidance points5 criteria

    Introduction to Social Networks

    This element introduces learners to the fundamental concepts of social networks, including their applications, societal impact, and the dual nature of information sharing. It equips learners with the knowledge to evaluate benefits and risks, and to apply safeguarding measures for vulnerable groups, ensuring responsible digital citizenship in personal and professional contexts.

    iCQ Level 1 Award In e-Responsibility

    6 guidance points

    Spreadsheet Software

    This subtopic introduces fundamental spreadsheet skills for organising and manipulating data. Learners develop the ability to input, edit, and format data accurately, apply basic formulas and functions for calculations and summaries, and generate clear visual representations such as charts. These competencies are essential for data management tasks in administrative and support roles.

    iCQ Level 1 Certificate for IT Users (ITQ)

    8 guidance points

    Manage personal performance and development

    This element focuses on equipping IT users with the skills to take ownership of their work effectiveness through self-assessment, time management, and continuous professional growth. Learners develop the ability to evaluate their performance against standards, prioritize tasks, identify skill gaps, and create actionable personal development plans that are directly applicable in a digital workplace environment.

    iCQ Level 2 Certificate for IT Users (ITQ)

    10 guidance points

    Optimise IT System Performance

    This subtopic focuses on equipping learners with the practical skills to ensure IT systems run efficiently in a professional environment. It covers proactive maintenance of hardware and software, effective file management to prevent performance degradation, systematic troubleshooting of common issues, and personalisation of the user interface to enhance productivity. Mastery enables learners to minimise downtime and adapt technology to specific job roles.

    iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ) +2 more

    40 guidance points5 criteria

    Personal Information Management Software

    This subtopic develops proficiency in using personal information management software to efficiently organise professional schedules, tasks, and contacts. Learners gain hands-on competence in scheduling appointments and meetings via digital calendars, prioritising workloads through task lists, and maintaining a structured, searchable address book for effective communication management.

    iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ) +2 more

    40 guidance points5 criteria

    Principles of Internet Safety

    This subtopic provides foundational knowledge of the internet's features and its varied use by adults, children, and young people. It explores the key risks encountered online, such as cyberbullying, phishing, and exposure to inappropriate content. The practical focus is on developing effective safeguarding strategies to protect all users through technical controls, education, and open communication.

    iCQ Level 1 Award In e-Responsibility

    8 guidance points

    Using Email

    This element focuses on the fundamental skills required to use email software effectively for personal and professional communication. Learners will develop the ability to compose, format, and send messages, as well as manage incoming mail through organisation and security practices. Mastery of these techniques supports efficient digital communication and productivity in the workplace.

    iCQ Level 1 Certificate for IT Users (ITQ)

    10 guidance points

    Project Management Software

    This subtopic equips learners with the skills to utilise project management software for planning, executing, and monitoring projects effectively. Learners will gain practical proficiency in defining project parameters, managing tasks and resources, tracking progress, and generating status reports, which are essential for delivering projects on time and within scope.

    iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ)

    25 guidance points3 criteria

    Using the Internet

    This subtopic covers the essential skills for connecting to the internet and using a web browser to navigate, search, and communicate online. Learners will develop practical abilities in accessing web pages, using search engines effectively, and completing online forms, while also understanding critical safety and security practices such as recognizing threats and using secure websites. These foundational skills are vital for personal and professional digital literacy and form the basis for more advanced IT user qualifications.

    iCQ Level 1 Certificate for IT Users (ITQ)

    9 guidance points

    Computerised Accounting Software

    This subtopic develops practical skills in using computerised accounting software to manage financial information, process transactions, and produce essential accounting reports. Learners will gain hands-on experience in entering data, applying accounting principles, and generating documents that meet organisational and regulatory requirements, preparing them for roles in finance and administration.

    iCQ Level 3 Certificate for IT Users (ITQ), iCQ Level 2 Diploma for IT Users (ITQ), iCQ Level 3 Diploma for IT Users (ITQ) +2 more

    41 guidance points5 criteria

    Word Processing Software

    This element introduces the fundamental skills of word processing, focusing on accurate data entry, organisation, and presentation. Learners develop essential digital literacy by creating and editing documents for personal and professional use, ensuring information is well-structured and visually accessible.

    iCQ Level 1 Certificate for IT Users (ITQ)

    8 guidance points

    Communicate work-related information

    This unit develops learners' ability to effectively convey workplace information through both spoken and written channels. It covers the principles of clear communication, audience analysis, and appropriate format selection. Learners will practice composing professional emails, reports, and delivering oral briefings to meet organisational standards.

    iCQ Level 2 Certificate for IT Users (ITQ)

    8 guidance points

    Communication in a business environment

    This element develops the essential skills needed to communicate professionally in a business context. Learners explore the conventions of written formats such as emails, letters, and reports, alongside verbal techniques like active listening, clear speech, and non-verbal cues. Mastery of these methods ensures information is conveyed accurately and professionally, supporting effective collaboration and customer service in any workplace.

    iCQ Level 2 Certificate for IT Users (ITQ)

    8 guidance points

    Ready to master Digital Skills & IT?

    Start practising with AI-powered quizzes tailored to your iCan Qualifications Limited Vocational specification.

    Get Started Free
    Digital Skills & IT iCan Qualifications Limited Occupational Qualification Topics & Revision | MasteryMind