Digital Skills & IT Revision — Open College Network Yorkshire and Humber Region trading as Certa Vocationally-Related Qualification

    Complete Open College Network Yorkshire and Humber Region trading as Certa Vocationally-Related Qualification Digital Skills & IT specification revision resources. Tailored syllabus coverage with topic breakdowns, quizzes, and practice questions.

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    Key Terminology & Definitions

    WPE:1 Input text and edit word processing documents, WPE:2 Structure information within word processing documents, WPE:3 Use word processing software tools to format and present documents
    Data entry and editing
    Formulas and basic functions
    Data organisation and layout
    Chart creation and formatting
    Printing and presentation
    Risk assessment and monitoring
    Access control and authentication
    Data protection and encryption
    Malware prevention and detection
    Physical and environmental security
    Security policy development
    Information source selection
    Effective search techniques
    Evaluating internet credibility

    Digital Skills & IT

    Open College Network Yorkshire and Humber Region trading as Certa
    Vocational

    Specification: 600/9253/1

    The OPEN-COLLEGE-NETWORK-YORKSHIRE-AND-HUMBER-REGION-TRADING-AS-CERTA Vocational Digital Skills & IT specification covers 47 topics with 0 learning objectives (600/9253/1). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    47

    Units

    0

    Learning Outcomes

    290

    Assessment Guidance

    317

    Key Skills

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    Key Features

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    Qualification Units

    47 units

    Word processing software

    This element focuses on the essential skills needed to create, edit, and format basic word processing documents for routine business purposes. Learners will practice inputting text accurately, structuring content logically using headings and lists, and applying consistent formatting to produce clear, professional-looking documents such as letters, notices, and simple reports.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    8 guidance points

    Spreadsheet Software

    This subtopic covers the fundamental skills required to use spreadsheet software for basic data entry, editing, organisation, and presentation. Learners will explore how to input numerical and other data, apply simple formulas and functions to summarise information, and utilise formatting and charting tools to present data effectively in a vocational context.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    16 guidance points2 criteria

    IT Security for Users

    This element focuses on the practical skills required to secure IT systems and data within an organisational context. Learners develop competencies in selecting, implementing, and monitoring security procedures to minimise risks such as malware, unauthorised access, and data breaches. Emphasis is placed on compliance with legal and ethical standards while fostering a proactive security culture.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    17 guidance points2 criteria

    IT Communication Fundamentals

    This subtopic equips learners with the essential skills to effectively gather, evaluate, and exchange information using digital technologies. It focuses on selecting appropriate information sources, critically assessing the reliability and relevance of internet-based materials, and employing a range of IT tools to communicate safely and responsibly in personal, academic, and professional contexts. Mastery of these fundamentals underpins successful digital literacy and collaborative online engagement.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    16 guidance points2 criteria

    Using mobile IT devices

    This element focuses on the practical competencies required to operate mobile IT devices effectively in everyday contexts. Learners will develop the ability to personalise device settings, manage data through input and storage, transfer information securely, and preserve device functionality through routine maintenance. These skills underpin confident and responsible use of smartphones, tablets, and similar portable technologies.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    9 guidance points

    Audio Software

    This element focuses on the practical application of audio hardware and software to record, edit, and produce audio sequences. Learners will develop skills in capturing high-quality audio, using digital audio workstation tools to combine and manipulate multiple tracks, and rendering final output for various presentation formats. The knowledge and techniques gained are essential for roles in media production, sound engineering, and content creation.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    15 guidance points2 criteria

    Digital Lifestyle

    This element introduces learners to the pervasive role of digital technology in modern life, covering the fundamental concepts of digital media including audio, video, and photography. It explores how these technologies are integrated into personal and professional environments and outlines the career opportunities available for individuals with foundational IT user skills.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    9 guidance points

    Optimise IT System Performance

    This element focuses on the practical skills required to keep a personal IT system running efficiently and tailored to the user's needs. Learners develop competence in routine hardware and software upkeep, effective file organization, basic troubleshooting, and personalization of the desktop environment, all of which are essential for productive and independent technology use in everyday life.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    18 guidance points2 criteria

    Desktop Publishing Software

    This subtopic focuses on the practical application of desktop publishing (DTP) software to create professional publications. Learners will select appropriate designs and layouts, integrate text and other media, and refine publications using advanced editing and formatting techniques. Mastery ensures the ability to produce visually compelling, accessible, and print-ready documents suitable for various business and creative contexts.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    14 guidance points2 criteria

    Using the Internet

    This element equips learners with the practical skills and theoretical understanding to effectively and securely utilize internet technologies. It covers configuring network connections, employing advanced browser features for efficient information retrieval, utilizing online communication tools, and implementing robust safety protocols to mitigate digital risks. Successful learners will demonstrate competence in navigating complex web environments and critically evaluating online resources.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    19 guidance points2 criteria

    Computerised Accounting Software

    This subtopic equips learners with the practical skills to effectively use computerised accounting software for managing financial data. Learners will master the input, editing, and validation of accounting records, process routine business transactions such as sales, purchases, and payments, and generate essential financial documents and summary reports. The focus is on ensuring accuracy, compliance, and the ability to meet diverse organisational reporting requirements using industry-standard software tools.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    18 guidance points2 criteria

    Multimedia Software

    This subtopic equips learners with the foundational skills to plan, create, and present basic multimedia products using software tools. It focuses on combining text, images, audio, and video to communicate a clear message for a specified purpose and audience. Practical application includes producing short presentations, digital posters, or simple video clips that demonstrate effective use of multimedia elements.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    16 guidance points2 criteria

    Spreadsheet software

    This element focuses on the fundamental skills of creating and manipulating spreadsheets for data entry, calculation, and presentation. Learners will gain practical experience in entering and editing data, applying formulas and functions to summarise information, and using formatting and display tools to present findings clearly. These skills are essential for a range of administrative and data-handling roles in the modern workplace.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    8 guidance points

    Using Collaborative Technologies

    This subtopic focuses on equipping learners with the practical skills to effectively and securely use collaborative technologies in professional settings. It covers the setup, configuration, and safe operation of IT tools for teamwork, as well as active contribution to tasks through shared digital workspaces. Mastery ensures learners can collaborate responsibly, maintain data security, and leverage technology to achieve group objectives.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    17 guidance points2 criteria

    Presentation software

    This element covers the essential skills of creating presentation slides by inputting and combining text with other information such as images, charts, and multimedia. Learners will use software tools to structure, edit, and format slides effectively, ensuring consistency and clarity. The focus is on preparing slides that are ready for delivery, considering speaker notes, transitions, and final review to meet presentation requirements.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    8 guidance points

    Using Mobile IT Devices

    This subtopic focuses on the practical competencies required to effectively configure, operate, and maintain mobile IT devices in a professional context. Learners will demonstrate the ability to set up devices to meet specific user needs, utilise a range of applications and file management techniques, perform secure data transfers, and apply routine maintenance to sustain optimal performance.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    15 guidance points2 criteria

    Database Software

    This subtopic covers the fundamental skills of populating and maintaining structured databases, ensuring data integrity and consistency through precise entry and editing. Learners will also develop the ability to organise records logically and employ database query and reporting tools to extract meaningful insights and present information effectively for business or personal use.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    14 guidance points2 criteria

    Audio and video software

    This subtopic equips learners with foundational skills in capturing, editing, and presenting audio and video sequences using industry-relevant hardware and software. It focuses on practical competence, enabling individuals to create basic media projects for vocational contexts such as digital content creation, communication, and presentations. Mastery at Level 1 involves demonstrating safe and effective use of recording devices, applying simple edit operations, and producing complete sequences that meet a given brief.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    6 guidance points

    IT User Fundamentals

    This element covers the essential skills required to operate a computer system effectively in a professional context. Learners will develop competency in using operating systems and applications to accomplish tasks, managing files and folders systematically, maintaining security through password management and awareness of threats, and performing basic troubleshooting and maintenance to ensure reliable IT performance. Mastery of these fundamentals is crucial for efficient and safe IT use in any vocational setting.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    18 guidance points2 criteria

    Bespoke Software

    This subtopic focuses on the proficient use of custom software solutions tailored to specific business needs, moving beyond generic applications to handle unique data workflows and reporting requirements. Learners must demonstrate the ability to input, structure, and integrate data from diverse sources, and then apply advanced tools to edit, process, format, and present information effectively within the bespoke system. Mastery ensures efficient data management and communication in specialized professional environments.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    18 guidance points2 criteria

    Using Email

    This subtopic develops advanced skills in using email software to compose, format, and send messages effectively, while managing incoming communications efficiently. Learners will demonstrate proficiency with tools such as signatures, attachments, priority flags, and out-of-office assistants, alongside organising inboxes using folders, rules, and search functions to enhance productivity and professional communication.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    17 guidance points2 criteria

    Imaging Software

    This element focuses on the practical skills needed to effectively source, import, and integrate various types of visual content using professional imaging software. Learners develop the ability to employ a range of tools for image creation, from basic drawing and shape tools to advanced manipulation techniques like layers, masks, and filters. Mastery of these competencies enables the production of high-quality digital imagery for business, web, or multimedia projects.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    14 guidance points2 criteria

    Project Management Software

    This subtopic introduces learners to the fundamental principles of using project management software to plan, track, and report on small-scale projects. It equips candidates with the practical skills to create a project plan, define tasks and resources, update progress, and generate status reports, which are essential for effective administrative and IT support roles.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    17 guidance points2 criteria

    Database software

    This element introduces learners to the essential skills of entering, editing, and organising structured information within a database, alongside using database software tools to generate basic reports. Practical application includes maintaining accurate records, such as customer lists or inventory, and producing clear summaries for decision-making in entry-level administrative roles.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    10 guidance points

    Using email

    This subtopic covers the fundamental skills required to compose, send, and manage email messages using standard email software, focusing on practical applications in workplace or study contexts. Learners will develop competence in creating, formatting, and organising emails, including attaching files, using address books, and applying basic email etiquette, while also learning to troubleshoot common issues such as spam, attachment errors, and delivery failures. Mastery of these skills is essential for effective digital communication and is directly assessed through tasks that simulate real-world email use.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    8 guidance points

    Personal information management software

    This subtopic equips learners with fundamental skills in using personal information management software, focusing on digital calendars, task lists, and address books. Effective use of these tools enhances productivity by enabling systematic scheduling, task prioritisation, and efficient contact management, which are essential for both academic and workplace IT proficiency.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    10 guidance points

    Specialist Software

    This element focuses on the proficient use of specialist software to input, merge, and manage data, ensuring efficient organisation and retrieval through customised structures. Learners must demonstrate the ability to harness advanced functions to process raw data and present it in meaningful formats, aligning with professional IT user standards. Mastery of these skills is essential for roles requiring data accuracy, reporting, and effective decision-making.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    13 guidance points2 criteria

    Presentation Software

    This element focuses on the practical skills required to create effective digital presentations using industry-standard software. Learners develop the ability to input, combine, and manipulate text and multimedia elements, apply consistent formatting and slide structure, and prepare final outputs tailored to specific audience needs and communication contexts.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    12 guidance points2 criteria

    Improving Productivity Using IT

    This subtopic focuses on developing the ability to strategically plan, select, and deploy IT systems and software to optimise productivity in professional tasks. Learners will evaluate the effectiveness of chosen IT tools in achieving specific outcomes, and then devise practical solutions to enhance efficiency for themselves and others, aligning with real-world digital transformation practices.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    12 guidance points2 criteria

    Personal Information Management Software

    Personal Information Management (PIM) software is essential for organising work and life efficiently, enabling users to schedule appointments, manage tasks, and maintain contacts within a single integrated system. Mastery of tools like Microsoft Outlook or Google Workspace demonstrates professional competence and directly impacts productivity by streamlining communication and time management.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    14 guidance points2 criteria

    Data Management Software

    This subtopic focuses on the practical application of data management software to accurately enter, modify, and store data records while ensuring integrity and efficiency. Learners develop skills in structuring data for retrieval, using queries and filters to extract specific information, and presenting results professionally to meet defined business or user requirements.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    11 guidance points2 criteria

    Video Software

    This subtopic introduces learners to the foundational skills of using video software and hardware to capture, edit, and present video sequences. It covers the essential workflows from connecting a camera or mobile device, importing footage, arranging clips on a timeline, applying basic edits and transitions, to exporting and playing the final video. Practical application includes creating short promotional videos, instructional content, or personal projects, preparing learners for everyday digital media tasks in personal or professional contexts.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    12 guidance points2 criteria

    Word Processing Software

    This unit develops advanced proficiency in using word processing software to produce professional, workplace-ready documents. Learners will master techniques for accurate data entry, content manipulation, and the seamless integration of text with other media. The focus is on structuring information logically and applying sophisticated formatting tools to enhance readability, consistency, and visual impact.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    21 guidance points2 criteria

    Design and imaging software

    This subtopic introduces learners to the fundamental functions of design and imaging software, enabling them to source and incorporate visual elements into projects. It covers the essential skills for obtaining images from various sources and using basic editing tools to manipulate and enhance designs for print or digital use. Mastery of these skills supports effective visual communication and lays the groundwork for more advanced digital design work.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    7 guidance points

    The Internet and World Wide Web

    This element introduces learners to the fundamental concepts of the Internet and the World Wide Web, explaining how the Internet is a global network of interconnected computers while the Web is a system of interlinked hypertext documents accessed via browsers. Learners explore basic email functionality, including composing, sending, and managing messages, alongside other communication methods such as instant messaging, VoIP, and forums, emphasising practical digital literacy skills for everyday tasks.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    8 guidance points

    Specialist/bespoke software

    This subtopic focuses on developing competence in using non-standard, industry-specific software to manage and present data. Learners will practice inputting, organising, and refining information within bespoke applications, mirroring real-world IT user tasks. Mastery ensures effective use of specialist tools in professional environments.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    6 guidance points

    Set Up an IT System

    This element covers the practical skills required to safely assemble a personal computer system by connecting hardware components, storage media, and communication services according to user needs. Learners will also install and configure operating systems and application software, then systematically test the entire setup to ensure full functionality. Mastery of these competencies is essential for entry-level IT support roles, where reliable system setup directly impacts user productivity and data security.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    19 guidance points2 criteria

    IT Software Fundamentals

    This subtopic introduces learners to the fundamental principles of selecting, using, and adapting software applications to create and present information effectively. It covers the practical skills of entering, developing, and formatting data, while emphasising the importance of tailoring outputs to purpose and audience. Mastery of these basics underpins efficient digital task completion in academic, personal, and professional contexts.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    15 guidance points2 criteria

    Design Software

    This subtopic focuses on the practical application of design software to produce professional visual outputs by obtaining, inserting, and combining a variety of digital information. Learners will develop competencies in using industry-standard tools to create, manipulate, and edit designs, ensuring technical accuracy and aesthetic coherence. Mastery of these skills enables the production of marketing materials, layout compositions, and graphical assets aligned to vocational IT user standards.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    16 guidance points2 criteria

    Website Software

    This subtopic introduces learners to the fundamental skills required to plan, create, and publish web pages using dedicated website software. Emphasis is placed on structuring content effectively, applying basic formatting, and understanding the process of making web pages accessible online via an internet or intranet server. Mastery of these skills enables the production of functional, well-presented web pages suitable for personal, educational, or small business use.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF), SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ)

    18 guidance points2 criteria

    Drawing and Planning Software

    This element focuses on the use of specialist software to create, edit and finalise technical drawings or plans for various contexts such as architecture, engineering or design. Learners will develop proficiency in inputting data, organising layers, combining elements, and applying precise editing and formatting techniques. The skills are directly applicable to producing professional-grade documentation and visualisations in industry settings.

    SEG Awards Certa Level 3 Certificate in IT User Skills (ITQ) , Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    16 guidance points2 criteria

    Productivity Programmes

    This subtopic introduces learners to the fundamental concepts and practical applications of productivity programmes, which are essential software tools used for creating documents, managing data, delivering presentations, and organising information. Through understanding the core features and commands common across these programmes, learners gain the skills to select and use appropriate applications such as word processors, spreadsheets, presentation software, and databases to accomplish straightforward tasks. Mastery of these basics underpins effective digital competence in academic, personal, and professional settings.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    9 guidance points

    Data management software

    This element introduces learners to the fundamental skills required to use data management software effectively. It covers the accurate entry, editing, and maintenance of data records, ensuring data integrity and consistency. Learners also develop the ability to retrieve specific records and present them in a clear format to meet given requirements, which is essential for information retrieval in many administrative roles.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    10 guidance points

    IT User fundamentals

    This element introduces learners to the fundamental skills required to use IT systems confidently and safely. It covers interacting with computer hardware and software, managing digital files effectively, understanding essential security practices, and performing basic maintenance and troubleshooting to ensure smooth operation. Mastery of these foundations is crucial for further development in digital literacy and workplace readiness.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    7 guidance points

    Desktop publishing software

    This subtopic introduces learners to the fundamentals of desktop publishing software, covering the creation of visually appealing and well-structured publications. Learners will develop skills in designing page layouts, inputting and manipulating text and images, and applying formatting techniques to produce professional documents. The practical application of these skills is essential for producing materials such as flyers, newsletters, and reports in a vocational context.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    6 guidance points

    Computer Basics

    This element introduces learners to fundamental computing concepts, including identification of hardware components, common terminology, performance factors, operating systems, and IT-related career paths. The focus is on practical recognition and understanding that underpins basic digital literacy and safe computer use. Learners will develop the ability to describe basic computer functions and appreciate how IT skills enhance employability.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    10 guidance points

    Computer Security and Privacy

    This subtopic equips learners with foundational knowledge to safeguard personal information and devices from common cyber threats. It covers basic principles of data protection, secure online practices, and ethical use of technology. Practical skills include setting strong passwords, identifying phishing attempts, and updating software to maintain a secure computing environment.

    Certa Level 1 Diploma in IT User Skills (ITQ) (QCF)

    10 guidance points

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    Digital Skills & IT Open College Network Yorkshire and Humber Region trading as Certa Vocationally-Related Qualification Topics & Revision | MasteryMind