Understanding the development of personal and team effectiveness in a retail business — CIWM Vocational Environmental Science
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Learning outcomes
- Understand the recruitment process
- Understand how individuals and teams are developed within a retail business
- Understand effective communication within retail teams in retail business
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- Understand how conflict is resolved within teams in retail business
- Understand the link between improved personal performance and improved business performance
- Understand how to review the personal performance of retail team members
- Understand the general principles of employment law
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