What should I focus on for Cambridge OCR Vocational Health & Social Care?

Learn the main organs and their functions.

What should I focus on for Cambridge OCR Vocational Health & Social Care? (2)

Practice drawing and labelling diagrams.

What should I focus on for Cambridge OCR Vocational Health & Social Care? (3)

Use case studies to apply knowledge.

What should I focus on for Cambridge OCR Vocational Health & Social Care? (4)

When describing body organisation, always use precise anatomical terms and reference specific regions or planes to demonstrate a comprehensive understanding.

What should I focus on for Cambridge OCR Vocational Health & Social Care? (5)

For energy metabolism questions, construct clear flow diagrams linking organ systems to ATP production, and name specific enzymes or products.

What are common mistakes in Cambridge OCR Vocational Health & Social Care?

Confusing different body systems and their functions.

What are common mistakes in Cambridge OCR Vocational Health & Social Care? (2)

Not understanding negative feedback in homeostasis.

What are common mistakes in Cambridge OCR Vocational Health & Social Care? (3)

Misinterpreting data from monitoring equipment.

Health & Social Care

Cambridge OCR

Vocational

Specification: 610/3985/8

The CAMBRIDGE-OCR Vocational Health & Social Care specification covers 98 topics with 480 learning objectives (610/3985/8). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

This subject will help you develop key knowledge and skills required for exam success.

Units

480

Learning Outcomes

1024

Assessment Guidance

1081

Key Skills

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Key Features

Master key concepts
Develop exam technique
Apply knowledge effectively

Common Exam Mistakes

Pitfalls to avoid in your exams

•Confusing different body systems and their functions.
•Not understanding negative feedback in homeostasis.
•Misinterpreting data from monitoring equipment.
•Confusing anatomical terms like 'superior' and 'inferior' or misidentifying organ locations, such as placing the liver in the left hypochondriac region.
•Oversimplifying energy metabolism by not adequately linking the digestive system's role in nutrient absorption to cellular respiration.
•Failing to distinguish between positive and negative feedback mechanisms, or incorrectly applying them to homeostasis examples (e.g., stating childbirth as a homeostatic mechanism).
•Misinterpreting health data by ignoring contextual factors or normal ranges, leading to incorrect conclusions about system functioning.
•Many students assume that person-centred care is merely about being kind, rather than a structured approach requiring specific skills like active listening and collaborative goal-setting.

Top Examiner Tips

Expert advice for exam success

•Learn the main organs and their functions.
•Practice drawing and labelling diagrams.
•Use case studies to apply knowledge.
•When describing body organisation, always use precise anatomical terms and reference specific regions or planes to demonstrate a comprehensive understanding.
•For energy metabolism questions, construct clear flow diagrams linking organ systems to ATP production, and name specific enzymes or products.
•In homeostatic mechanism essays, consistently frame responses around the set point, input, output, and feedback loop, using correct physiological terminology.
•Practice interpreting data sets from pulse oximetry or spirometry, and always compare findings to standard reference values, justifying any deviations with physiological reasoning.
•In assessment scenarios, always refer to the care planning cycle (assess, plan, implement, review) and show how each stage is tailored to the individual's preferences.

Qualification Units

98 units

How this qualification is graded

Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

Pass

Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

Merit

Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

Distinction

Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

Anatomy and Physiology for Health and Social Care

This topic covers anatomy and physiology for health and social care, including body organisation, energy metabolism systems, and homeostasis. Learners must interpret data from monitoring routine activities.

Cambridge OCR Level 3 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care +5 more

25 learning outcomes65 guidance points8 criteria

Person-centred approach to care

The person-centred approach to care prioritises the individual's autonomy, preferences, and values, ensuring that support is tailored to their unique holistic needs. It involves collaborative decision-making where the care recipient is an active partner, not a passive recipient. Effective implementation requires advanced communication skills to build trust, respect diversity, and empower individuals to make informed choices about their care.

Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Certificate), Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Extended Certificate)

2 learning outcomes16 guidance points2 criteria

Prepare clients through advice and guidance for the implementation of a course of action

This element focuses on the practitioner’s ability to facilitate the creation, refinement, and practical realisation of a client’s action plan. It requires moving beyond initial goal-setting to a structured, collaborative process that ensures the plan is realistic, client-led, and underpinned by effective advice and guidance. The practical application lies in empowering clients across diverse settings—such as careers services, health support, or social care—to take ownership of their next steps and navigate potential obstacles.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes10 guidance points

Creative and therapeutic activities

This subtopic explores the role of creative and therapeutic activities in promoting holistic well-being across health, social care, and early years settings. Learners study the distinct benefits of therapies (e.g., art, music, reminiscence) and creative engagements (e.g., crafts, role play) in enhancing physical, intellectual, emotional, and social development. The focus then shifts to planning, delivering, and critically evaluating a person-centred activity, thereby developing practical care skills and reflective practice.

Cambridge OCR Level 1/Level 2 Cambridge National in Health and Social Care

1 learning outcomes8 guidance points

Anatomy and physiology for health and social care

This element covers the structure and function of major body systems essential for understanding human health and providing effective care. Learners will explore how the cardiovascular, respiratory, digestive, musculoskeletal, control and regulatory, and reproductive systems interrelate to maintain homeostasis and support physical and mental wellbeing. Practical application involves recognising signs of dysfunction and understanding implications for person-centred care.

Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Extended Certificate)

1 learning outcomes10 guidance points

Health and safety in practice

This subtopic focuses on identifying potential hazards in care settings, implementing control measures, and conducting systematic risk assessments to ensure safety. Practical application involves conducting thorough risk assessments in real-world settings and following emergency procedures to protect vulnerable individuals.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care

2 learning outcomes18 guidance points2 criteria

Research methods in health, social care and childcare

This subtopic covers the fundamental principles and practical skills required to conduct effective research within health, social care, and childcare settings. It explores the purpose of research in informing evidence-based practice, the selection and application of appropriate methodologies and ethical considerations, and the ability to perform secondary research from existing sources. Ultimately, learners will develop competence in presenting and critically evaluating research findings to support professional decision-making and service improvement.

Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care

1 learning outcomes9 guidance points

Safeguarding

This element focuses on the critical role of safeguarding in health, social care, and childcare settings. Learners must recognise indicators of abuse and neglect, know how to respond appropriately to concerns or disclosures, and understand measures to prevent harm. The practical application centres on fulfilling legal and ethical duties to protect vulnerable individuals, including children and adults at risk, while adhering to multi-agency procedures.

Cambridge OCR Level 2 Cambridge Technical Award in Supporting Health, Social Care and Childcare Services, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

3 learning outcomes24 guidance points3 criteria

Developing Effective Communication in Health and Social Care

Effective communication in health and social care involves understanding interpersonal interaction, factors influencing communication, and overcoming barriers. Learners must demonstrate effective communication skills.

Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care +2 more

9 learning outcomes35 guidance points5 criteria

Individual Rights in Health and Social Care

This subtopic explores how individual rights are upheld in health and social care through an understanding of diversity, equality, and core underpinning values. It examines the factors that contribute to a diverse and equal society and how principles such as dignity, respect, and person-centred care guide professional practice. Focus is placed on applying legislation and ethical frameworks to ensure inclusive, non-discriminatory support for all individuals.

Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Extended Certificate in Health and Social Care

11 learning outcomes22 guidance points3 criteria

Evaluate and develop own contribution to the service

This element focuses on critically reviewing your own advice and guidance practice to enhance service delivery. It involves understanding evaluation frameworks, systematically gathering and analyzing evidence of your performance, and using findings to set meaningful professional development objectives. Through this process, you ensure your contributions align with service standards and client needs.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

Development through the Life Stages

This subtopic explores the physical, intellectual, emotional, and social (PIES) development across the human lifespan, from infancy to later adulthood. Learners examine normative developmental milestones and how life factors—such as genetics, environment, and socio-economic influences—can alter typical growth patterns. Practical application involves assessing an individual's developmental progress, recognising deviations, and understanding the holistic impact of ageing on health and well-being.

Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care +2 more

10 learning outcomes42 guidance points5 criteria

Safeguarding awareness

This subtopic focuses on the fundamental principles of safeguarding within health and social care settings, equipping learners with the knowledge to recognise, respond to, and prevent abuse. It covers the statutory duties of organisations, the spectrum of abuse categories, effective disclosure handling, and the network of support services available to victims. Practical application includes applying safeguarding policies in real-world scenarios to promote a culture of safety and uphold the rights and dignity of vulnerable individuals.

Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Extended Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

8 learning outcomes24 guidance points3 criteria

Assist clients through advice and guidance to review their achievement of a course of action

This subtopic centres on the pivotal role of the adviser in guiding clients to reflect on and evaluate their progress against agreed action plans. It involves selecting appropriate review methods, facilitating structured discussions to assess achievement of objectives, and collaboratively amending goals where necessary. Effective review processes empower clients to recognise their own development, reinforce motivation, and ensure the advice process remains dynamic and outcome-focused.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

Equality, Diversity and Rights in Health and Social Care

This topic covers concepts of equality, diversity, and rights in health and social care, including discriminatory practices and national initiatives that promote anti-discriminatory practice. Learners will understand how to promote anti-discriminatory practice in care settings.

Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care +2 more

10 learning outcomes40 guidance points5 criteria

Social policy awareness in health and social care

This subtopic explores the stages of social policy development, from identification of needs to implementation, and examines how government interventions aim to reduce social inequalities. Understanding this process equips care workers to anticipate changes in service provision and advocate for service users, ensuring equitable access to resources and support.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Extended Certificate in Health and Social Care

7 learning outcomes18 guidance points3 criteria

Promote Careers Education Guidance _CEG_

This element focuses on systematically planning and delivering the promotion of Careers Education Guidance (CEG) within advice and guidance settings. It requires practitioners to analyse target group needs, select and tailor relevant careers information, and effectively secure human, material, and financial resources to support dissemination. Successful promotion ensures that clients receive accurate, accessible, and timely guidance to make informed career decisions.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Exploring Personal and Professional Development in Health and Social Care

This subtopic focuses on the principles of experiential learning and reflective practice, equipping learners with the ability to systematically plan, record, and evaluate their personal and professional growth within health and social care settings. It emphasizes the importance of continuous development through self-assessment, goal setting, and critical reflection to enhance competence and service delivery. By understanding learning theories and applying them to practice, students develop a lifelong approach to improving their skills and knowledge in line with professional standards.

Cambridge OCR Level 3 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care +2 more

9 learning outcomes31 guidance points5 criteria

The Impact of Diet on Health

This subtopic explores how adequate nutrition underpins physical and cognitive development across the life stages, from infancy to older adulthood. Learners critically examine the immediate and long-term health consequences of dietary imbalances, such as obesity, malnutrition, and specific nutrient‐deficiency diseases. Practical applications include tailoring meal plans for service users with conditions like diabetes or dysphagia while strictly applying food safety and hygiene protocols to prevent foodborne illness in care environments.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Extended Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care

6 learning outcomes18 guidance points3 criteria

Undertake research for the service and its clients

This element focuses on equipping learners with the skills to systematically gather, evaluate, and present information that enhances advice and guidance services. It covers the full research cycle—from identifying credible information sources and determining their accessibility, through ethical data collection, to rigorous analysis and transparent reporting that can inform service improvement and client outcomes.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Vocational Experience in a Health or Social Care Setting

This topic covers completing a work experience application and placement in a health or social care setting. Learners will demonstrate interpersonal skills and reflect on their performance.

8 learning outcomes24 guidance points3 criteria

Health, Safety and Security in Health and Social Care

This element equips learners with the essential knowledge to identify and manage hazards in health and social care settings, ensuring the safety and wellbeing of service users and staff. It focuses on the practical application of relevant legislation, policies, and procedures, alongside the skills required to conduct thorough risk assessments and respond effectively to incidents and emergencies. Mastery of these principles is vital for maintaining a safe, compliant, and person-centred care environment.

Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care +2 more

9 learning outcomes40 guidance points5 criteria

Support clients to make use of the advice and guidance service

This subtopic focuses on enabling clients to make autonomous decisions about using advice and guidance services by providing accurate, tailored information and transparent exploration of options. Practitioners must assess client needs, demonstrate comprehensive knowledge of internal and external service provisions, and facilitate informed choice through impartial signposting and collaborative agreement. Effective practice requires clear communication, ongoing consent, and documenting the decision-making process to ensure client-centred support.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes10 guidance points

Human Inheritance for Health and Social Care

This subtopic explores the biological mechanisms of human reproduction and genetic inheritance, alongside the ethical and practical implications of advanced reproductive and gene technologies. It equips learners with the knowledge to assess how these technologies impact individuals and society in health and social care contexts, linking scientific understanding to patient-centred practice.

Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care +2 more

9 learning outcomes31 guidance points5 criteria

Negotiate and maintain service agreements

This element equips learners with the ability to negotiate and sustain formal service agreements between advice and guidance bodies and external parties. It demands a thorough grasp of contractual obligations, organisational policies, and the interpersonal skills needed to reach mutually beneficial terms while maintaining professional boundaries. Practical application includes monitoring delivery against agreed standards, evaluating outcomes, and implementing improvements to ensure partnerships remain effective and compliant.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

Nutrition for Health and Social Care

This element explores the relationship between nutrition and health, covering essential nutrients, dietary requirements across the lifespan, and factors affecting food choices. Learners develop skills in analysing dietary information and formulating evidence-based recommendations to support individuals' nutritional health. The focus is on applying nutritional knowledge in health and social care settings to promote well-being and manage health conditions.

10 learning outcomes35 guidance points5 criteria

Enable learning through demonstrations and instructions

This subtopic focuses on equipping learners with the skills to effectively plan, deliver, and review training through demonstrations and instructions. It emphasises aligning training with individual learner needs, using clear communication and practical modelling, and evaluating outcomes to ensure competence and continuous improvement. Mastery enables practitioners to confidently support others in acquiring new skills in a structured, learner-centred manner.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Personalisation in health and social care

This topic explores personalisation in health and social care, including the concept, systems that support it, its impact on care provision, and implementation. It emphasises individual-centred approaches.

Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care +2 more

5 learning outcomes38 guidance points5 criteria

Personal and Professional Development in Health and Social Care

This unit covers personal and professional development in health and social care, including understanding learning processes, planning development, reflecting on progress, and knowing service provision.

3 learning outcomes18 guidance points3 criteria

Present cases for advice and guidance clients in formal proceedings

This subtopic explores the practical skills required to effectively represent clients during formal proceedings such as tribunals, hearings, or appeals. It focuses on preparing case documentation, delivering clear and persuasive arguments, and critically evaluating outcomes to inform continuous practice improvement. Learners develop the ability to navigate procedural challenges and advocate for client needs within legal and regulatory frameworks.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Negotiate on behalf of advice and guidance clients

This element focuses on the professional skill of negotiating on behalf of advice and guidance clients, ensuring their needs and interests are effectively represented. Practitioners must master the negotiation process, from understanding key principles and preparing tailored offers, to interpreting counter-proposals and securing agreements that align with the client's goals. This competency is critical in settings such as debt advice, housing advocacy, or employment support, where achieving favourable outcomes requires balancing assertiveness with collaboration.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

Physiological Disorders

This subtopic explores the impact and management of physiological disorders, such as diabetes or coronary heart disease, within health and social care settings. Learners will examine the pathophysiology of common disorders, the diagnostic pathways involving multidisciplinary teams, and the development of holistic care pathways that address physical, psychological, and social needs. The unit culminates in understanding evidence-based strategies to support individuals, including lifestyle interventions, medication management, and person-centred care planning.

Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care +2 more

10 learning outcomes38 guidance points5 criteria

Design information materials for use in the service

This element focuses on the systematic process of creating effective information materials for advice and guidance services, from clarifying the purpose and audience to sourcing credible content and finalising an accessible design. Learners must demonstrate the ability to set clear objectives, gather accurate information, and apply inclusive formatting principles to produce materials that are fit for purpose, compliant with organisational and legal standards, and tailored to diverse service users. Mastery involves editing and refining drafts based on feedback to ensure clarity, accuracy, and professional presentation.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

Physiology of Co-ordination

This subtopic explores how the body's coordination relies on the integrated functions of the nervous and endocrine systems, alongside sensory input from the sense organs. Learners will examine physiological mechanisms such as nerve impulse transmission, hormonal regulation, and homeostasis, and apply this knowledge to understanding the impact and management of common coordination disorders in health and social care settings.

10 learning outcomes37 guidance points5 criteria

Communication in Health and Social Care

This topic covers communication in health and social care, including different forms of communication, barriers to effective communication, and how to communicate effectively with individuals.

7 learning outcomes25 guidance points3 criteria

Provide support for other practitioners

This subtopic focuses on equipping experienced practitioners with the skills to identify, plan, and deliver tailored support to colleagues, enhancing their advice and guidance practice. It involves collaborative needs assessment, promoting reflective practice, and facilitating structured development sessions to improve service delivery and client outcomes.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes4 guidance points

Emergency health care

This subtopic focuses on the systematic assessment and management of accidents and emergencies within health and social care settings. Learners explore essential first aid procedures, including the primary survey, CPR, and bleeding control, while developing the ability to evaluate the effectiveness of interventions. Practical application involves responding confidently to real-world scenarios, ensuring safety and promoting positive outcomes.

Cambridge OCR Level 1/Level 2 Cambridge National in Health and Social Care

1 learning outcomes6 guidance points

Caring for children and young people

This element explores the multifaceted aspects of caring for children and young people within health and social care. It addresses the reasons a child may require care, the systems and practices that provide such care, the recognition of abusive and exploitative risks, and the implementation of robust safeguarding strategies. Practitioners must integrate knowledge of legislation, child development, and ethical practice to promote safety, well-being, and positive outcomes.

Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care +2 more

10 learning outcomes37 guidance points5 criteria

Principles of health and social care

This subtopic explores the fundamental principles that underpin effective and ethical practice in health and social care. Learners will examine how to promote equality, diversity, and individuals' rights while managing hazards and ensuring compliance with health and safety legislation. The application of best practice is central to delivering high-quality care that meets regulatory standards and safeguards service users.

2 learning outcomes14 guidance points2 criteria

Principles of working in health, social care and childcare

This subtopic covers the fundamental principles essential for safe and effective practice in health, social care, and childcare settings. It encompasses maintaining health, safety and security including emergency procedures, promoting equality and diversity, upholding individual rights through person-centred approaches, understanding safeguarding responsibilities, basic anatomy and physiology, and key communication skills. Mastering these principles ensures practitioners provide respectful, safe, and high-quality care.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care

2 learning outcomes18 guidance points2 criteria

Working in a person-centred way

This subtopic focuses on the principles and application of person-centred care within health, social care, and childcare settings. Learners develop an understanding of why tailoring support to individual needs, preferences, and goals is essential for promoting dignity and well-being. Practical exploration of personal budgets highlights how financial empowerment enables individuals to exercise genuine choice and control over their lives.

Cambridge OCR Level 2 Cambridge Technical Award in Supporting Health, Social Care and Childcare Services, Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care

3 learning outcomes25 guidance points3 criteria

Investigating public health

This subtopic explores the core principles of public health, including surveillance, health protection, and health improvement. It requires learners to critically evaluate public health challenges like infectious diseases or health inequalities and formulate evidence-based proposals to address them. Practical application includes designing interventions that can be implemented in community or healthcare settings to improve population health outcomes.

Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Extended Certificate)

1 learning outcomes6 guidance points

Physiology of Fluid Balance

This subtopic integrates the micro-structure and function of animal cells with the mechanisms of material transport, providing a foundation for understanding fluid distribution and homeostatic water balance in the body. Knowledge of these physiological principles is directly applicable in health and social care settings, enabling practitioners to assess and manage hydration status, interpret clinical signs of fluid imbalance, and support individuals with conditions such as dehydration or oedema.

9 learning outcomes38 guidance points5 criteria

Assist advice and guidance clients to decide on a course of action

This subtopic focuses on the adviser's role in supporting clients through the decision-making process by clarifying their requirements, negotiating professional boundaries, and assisting in reviewing and prioritising options to select an appropriate course of action, while upholding client autonomy. It encompasses the practical skills needed to facilitate client-led decision-making in advice and guidance settings, ensuring ethical and effective practice.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes10 guidance points

Advocate on behalf of advice and guidance clients

Advocating on behalf of advice and guidance clients involves systematically preparing by gathering information, understanding legal and ethical frameworks, and assessing the perspectives of all involved parties to effectively present the client’s interests. This competency is essential in sectors such as welfare, housing, or healthcare, where practitioners empower clients and negotiate resolutions with service providers or tribunals.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Professional practice in children and young people’s social care

This subtopic focuses on the legislative, policy, and professional frameworks that underpin effective social care practice with children and young people. It examines key statutory requirements, codes of conduct, and the importance of multi-agency collaboration to safeguard and promote welfare. Learners will develop the knowledge needed to navigate complex care settings, uphold rights, and work in partnership with families and other professionals to achieve positive outcomes.

5 learning outcomes32 guidance points5 criteria

Promote positive behaviour

This element equips learners with the knowledge to foster positive behaviour in care settings through proactive strategies like person-centred planning and environmental adjustments, while also understanding when and how to employ reactive strategies, including restrictive interventions, as a last resort. It emphasises legal and ethical frameworks such as the Mental Capacity Act and Deprivation of Liberty Safeguards, and the importance of de-escalation and post-incident support to minimise trauma and promote dignity.

5 learning outcomes40 guidance points5 criteria

Facilitate learning in groups

This subtopic focuses on the skills required to effectively facilitate learning in group settings within an advice and guidance context. Practitioners must manage the complexities of group interactions, foster open communication, and create a collaborative environment where all members can learn from each other. The ultimate aim is to empower individuals to critically reflect on their learning process and participation, enhancing both personal and professional development.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes9 guidance points

Promoting Health Education

This subtopic explores the principles of promoting health education, including various theoretical approaches and models that underpin effective behaviour change. Learners will examine how health education campaigns are strategically planned, implemented, and evaluated to address specific health issues. The practical application involves designing and executing a health campaign, integrating evidence-based methods to influence health-related behaviours in a target population.

5 learning outcomes42 guidance points5 criteria

Understand the importance of legislation and procedures

This subtopic equips learners with the knowledge to navigate the legislative framework governing advice and guidance, including key acts like the Data Protection Act and Equality Act, and relevant codes of practice. It also focuses on cultivating self-awareness to manage personal values and biases, adapting communication methods to diverse client situations, and accurately recording interactions to meet legal and professional standards.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes10 guidance points

Psychological Perspectives for Health and Social Care

This subtopic explores major psychological perspectives—including behaviourist, cognitive, psychodynamic, humanistic, and biological—and their application in health and social care settings. Learners critically examine how these approaches explain human development and behaviour, informing person-centred care, therapeutic interventions, and professional practice. The focus is on evaluating their relevance to understanding service user needs, promoting well-being, and supporting individuals across the lifespan.

5 learning outcomes33 guidance points5 criteria

Liaise with other services

This subtopic focuses on the critical skill of liaising with other services to ensure holistic support for clients. It covers establishing effective information-sharing protocols, complying with legal and ethical requirements, and maintaining professional relationships. Learners must demonstrate practical competence in both providing and obtaining accurate, timely information to coordinate multi-agency support.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes10 guidance points

Research Methodology for Health and Social Care

This subtopic develops learners' ability to apply rigorous research methods to investigate issues in health and social care, fostering evidence-based practice. It covers the entire research process from planning and ethical governance to data collection, analysis, and dissemination of findings. Practical application focuses on conducting a research project that can inform service improvement or professional practice.

5 learning outcomes39 guidance points5 criteria

Provide and maintain information materials for use in the service

This element focuses on systematically assessing the information requirements of an advice and guidance service, ensuring materials are accurate, relevant, and accessible. Practitioners must collaborate with stakeholders to agree on effective methods for sourcing, updating, and disseminating information, aligning with organisational policies and client needs. This competency underpins the delivery of high-quality, impartial advice that empowers clients and meets legal and ethical standards.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Safeguarding Adults and Promoting Independence

This unit covers types and indicators of abuse, factors leading to abusive situations, and relevant legislation. It also explores strategies to reduce abuse risk and the role of supportive relationships in promoting rights, independence, and wellbeing.

5 learning outcomes43 guidance points5 criteria

Manage personal case load

This element focuses on the systematic management of personal case work in advice and guidance settings, ensuring practitioners can maintain accurate records, critically reflect on their workload, and prioritise effectively. Learners must demonstrate the ability to balance competing demands while adhering to organisational policies and ethical standards, ultimately enhancing service delivery and client outcomes.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Prepare and set up mediation

This subtopic focuses on the initial stages of mediation preparation, including assessing the suitability of mediation for the involved parties, building rapport and trust through effective communication, and collaboratively establishing clear guidelines and boundaries for the mediation process. These foundational steps are critical in advice and guidance contexts to ensure a structured, impartial, and voluntary process that empowers parties to reach mutually acceptable resolutions.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

Safeguarding children and young people

This subtopic covers the critical principles of safeguarding children and young people, focusing on the legal framework, collaborative multi-agency approaches, and protective practices within health and social care settings. It also addresses the appropriate procedures for responding to suspicions or disclosures of harm, abuse, or bullying, alongside the vital aspect of ensuring online safety.

5 learning outcomes43 guidance points5 criteria

Sociological Perspectives for Health and Social Care

This element explores key sociological perspectives—such as functionalism, Marxism, feminism, and interactionism—and their practical application to health and social care. It examines how social structures, power dynamics, and cultural norms influence health inequalities, the experience of illness, and the delivery of care services. Learners critically evaluate the relevance of these theories to contemporary practice, linking them to real-world scenarios and policy development.

9 learning outcomes41 guidance points5 criteria

Support use of medication in social care settings

This element covers the essential knowledge and skills required to support medication use in social care settings, including understanding legislation that governs safe practice, roles and responsibilities of care workers and health professionals, correct administration procedures, accurate recording and reporting, and safe storage and disposal. Mastery of these competencies ensures service user safety, legal compliance, and high-quality care delivery in line with professional standards.

5 learning outcomes48 guidance points5 criteria

Creative and Therapeutic Activities in Health and Social Care

This subtopic explores the use of creative and therapeutic activities to promote physical, emotional, and social well-being in health and social care settings. Learners will examine a range of activities—such as art, music, and reminiscence therapy—and their benefits, alongside the legal and professional frameworks guiding their safe implementation. Practical skills are developed through planning and delivering appropriate activities that meet individual needs and preferences.

12 learning outcomes22 guidance points3 criteria

Supporting people with mental health conditions

This subtopic explores the multifaceted nature of mental health, moving beyond clinical definitions to encompass social, psychological, and emotional dimensions. Learners will examine various mental health conditions, their impact on individuals and families, and the structure of current service provision. The focus is on developing practical skills for supporting people with mental health conditions through person-centred care, therapeutic communication, and evidence-based interventions within a holistic framework.

2 learning outcomes15 guidance points2 criteria

Caring for Individuals with Additional Needs

This subtopic focuses on the diverse reasons individuals may develop additional needs, including genetic, environmental, and life-event factors, and the physical, attitudinal, and systemic barriers they face. It examines contemporary health and social care provision, emphasising person-centred planning, inclusive practice, and legal frameworks such as the Care Act 2014 to promote independence and wellbeing.

9 learning outcomes37 guidance points5 criteria

Identify and promote the contribution of Careers Education Guidance _CEG_ within the organisation

This element equips learners to champion Careers Education Guidance (CEG) within their organisation by securing stakeholder buy-in, identifying strategic opportunities for promotion, and delivering a measurable promotional strategy. Practitioners will learn to align CEG with organisational goals, effectively communicate its value, and employ evaluation techniques to demonstrate impact and drive continuous improvement. The skill set is vital for embedding a culture of career development that supports both individual progression and organisational effectiveness.

OCR Level 4 NVQ Diploma in Advice and Guidance

6 learning outcomes8 guidance points

Health promotion campaigns

This subtopic explores the design, implementation, and assessment of health promotion campaigns aimed at addressing current public health issues. Students learn to analyse societal impact and factors influencing health, then apply this understanding to plan, deliver, and critically evaluate a campaign, integrating theory with practical communication and project management skills essential for health and social care settings.

Cambridge OCR Level 1/Level 2 Cambridge National in Health and Social Care

1 learning outcomes7 guidance points

Support Work in Social Care

This subtopic explores the essential but often overlooked roles in social care that do not involve direct client contact, such as domestic, catering, and administrative staff. It highlights how these roles contribute to the overall well-being of service users through effective teamwork and stringent health, safety, and security practices, fostering a safe and supportive environment.

5 learning outcomes32 guidance points5 criteria

Understand psychology of ill health

This subtopic delves into the psychological determinants of health and illness, exploring how models such as the biopsychosocial framework inform understanding of health behaviors. It examines the role of stress, including theoretical models like the General Adaptation Syndrome and transactional model, and evaluates effective management strategies. Additionally, it assesses the profound psychological, social, and emotional impacts of chronic and long-term conditions on individuals, emphasizing holistic care approaches.

5 learning outcomes32 guidance points5 criteria

Understanding principles of youth work practice

This element explores the foundational values and principles of youth work, focusing on ethical practice, empowerment, and participation. It examines adolescent development to understand young people's needs and behaviors, and equips learners with the skills to collaboratively plan programmes and reflect critically on their practice to ensure continuous improvement.

5 learning outcomes35 guidance points5 criteria

Understanding public health

This subtopic explores the historical evolution of public health policy, from early sanitation reforms to modern welfare frameworks, emphasizing the social, economic, and environmental determinants that shape health outcomes. Learners critically evaluate strategies for promoting and protecting population health, including legislative measures, health campaigns, and community interventions, to prepare for practical roles in health and social care settings.

5 learning outcomes33 guidance points5 criteria

Working in the Health Sector

This subtopic explores the diverse range of career pathways within the health sector, from clinical roles to support services, and how these are governed by distinct organisational structures. Learners will examine the specific responsibilities associated with key roles and the importance of collaborative multi-disciplinary working to deliver holistic, person-centred care. Practical application involves analysing real-world health service configurations and evaluating team dynamics in care settings.

5 learning outcomes37 guidance points5 criteria

Working in the Social Care Sector

This element explores the diverse career pathways within the social care sector, examining the structures of statutory, private and voluntary organisations, and the specific roles and responsibilities of staff. Learners will evaluate how multi-disciplinary collaboration ensures holistic, person-centred support for individuals with complex needs, reflecting the integrated nature of modern social care delivery.

5 learning outcomes37 guidance points5 criteria

Caring for Older People

This unit explores the ageing process and the role of health and care workers in supporting the wellbeing of older people. Learners must understand physical, psychological, and social changes associated with ageing.

9 learning outcomes36 guidance points5 criteria

Cultural Diversity in Health and Social Care

This subtopic explores the concept of cultural diversity within health and social care settings, emphasizing the need for practitioners to recognize and respect varied beliefs, traditions, and values to deliver person-centred care. It examines how legislation and codes of practice protect individual rights and promote equality, enabling learners to apply anti-discriminatory practices effectively.

10 learning outcomes28 guidance points3 criteria

Principles of care in health, social care and early years settings

This subtopic covers the essential principles of care that underpin professional practice in health, social care, and early years settings. It focuses on upholding the rights of individuals, embracing person-centred values, ensuring effective communication, and implementing safeguarding measures to protect vulnerable people. Understanding these principles is vital for providing high-quality, compassionate, and legally compliant care that respects the dignity and autonomy of every service user.

Cambridge OCR Level 1/Level 2 Cambridge National in Health and Social Care

1 learning outcomes10 guidance points

Stage and manage the mediation process

This subtopic focuses on the practical skills required to effectively stage and manage a mediation process, from initial contact through to securing a mutually acceptable agreement. Learners will develop the competence to establish each party's underlying issues and interests, facilitate structured exploration and evaluation of options, and guide parties towards consensual resolutions. It covers the mediator's role in creating a safe, impartial environment and applying negotiation techniques to empower parties to own their outcomes.

OCR Level 4 NVQ Diploma in Advice and Guidance

5 learning outcomes9 guidance points

Emergency care in health and social care

This subtopic equips learners with the fundamental knowledge to respond safely and effectively to emergencies in health and social care settings. It covers the professional limitations that apply to care workers, the systematic approach to managing emergency situations, and the essential initial checks required to assess a casualty. Understanding these principles ensures learners can act within their scope of practice while providing timely and appropriate care.

10 learning outcomes23 guidance points3 criteria

Supporting healthy nutrition and lifestyles

This subtopic explores the principles of healthy nutrition and physical activity, emphasizing the assessment of individual dietary and activity needs across the lifespan. It examines the complex interplay of biological, social, economic, and psychological factors shaping lifestyle choices, and equips learners with skills to collaboratively plan person-centred meals that promote well-being and independence.

Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Extended Certificate)

1 learning outcomes8 guidance points

Complementary therapies within health and social care

This element explores the range of complementary therapies used within health and social care settings, examining their integration with conventional treatments and their role in promoting holistic wellbeing. Learners will investigate the practical applications, benefits, limitations, and regulatory frameworks that govern these therapies, preparing them to support service users in making informed choices about their care.

Cambridge OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care +2 more

11 learning outcomes35 guidance points5 criteria

Develop interactions with advice and guidance clients

This element focuses on the structured process of engaging with advice and guidance clients, from initial exploration of their concerns through to the purposeful conclusion of the interaction. It develops practitioners' ability to use client-centred communication skills, manage the dynamics of the conversation, and ensure that interactions are productive, ethical, and effectively terminated with clear outcomes and agreed next steps.

OCR Level 4 NVQ Diploma in Advice and Guidance

5 learning outcomes8 guidance points

Working in adult health and social care environments

This subtopic focuses on the practical competencies and underpinning knowledge required to work effectively in adult health and social care environments. It covers identifying different care settings, adapting physical and social environments to promote individual well-being and independence, implementing stringent infection control measures, and committing to continuous professional development to maintain safe, high-quality, and person-centred practice in line with current legislation and sector standards.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

1 learning outcomes8 guidance points

Supporting individuals through life events

This element focuses on how individuals experience and are affected by life events across different life stages, from infancy to later adulthood. It explores the diverse physical, emotional, social, and economic impacts of expected and unexpected events, and the role of various sources of support—informal, formal, and community-based—in helping individuals adapt and maintain well-being. Understanding these connections enables practitioners to offer person-centred care that promotes resilience and positive outcomes.

Cambridge OCR Level 1/Level 2 Cambridge National in Health and Social Care

1 learning outcomes8 guidance points

Ensuring Safe Environments in Health and Social Care

This topic explores the critical importance of maintaining safe environments in health and social care settings. Learners will examine the range of potential hazards present, from physical dangers to psychological risks, and understand how to identify and mitigate these through systematic risk assessment. The unit also covers the legislative framework that underpins safety practices, ensuring that learners can apply these principles to protect both service users and staff.

11 learning outcomes23 guidance points3 criteria

Coping with Change in a Health and Social Care Context

This subtopic explores the foundational psychological constructs of self-concept and self-esteem, examining their interrelation and influence on an individual's identity. It critically evaluates how significant life transitions—such as bereavement, illness, or role loss—can profoundly disrupt self-concept, and delineates the proactive, person-centred strategies that health and social care professionals employ to facilitate positive adaptation and maintain client wellbeing.

Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care, Cambridge OCR Level 3 Cambridge Technical Certificate in Health and Social Care +2 more

8 learning outcomes30 guidance points5 criteria

Enable advice and guidance clients to access referral opportunities

This subtopic focuses on the systematic process of referring clients to external services, ensuring that practitioners not only identify suitable opportunities but also empower clients to navigate and engage with them effectively. It addresses the need for robust multi-agency collaboration, informed consent, and a person-centred approach to enhance client outcomes and independence.

OCR Level 4 NVQ Diploma in Advice and Guidance

4 learning outcomes8 guidance points

Supporting people in relation to sexual health, pregnancy and postnatal health

This subtopic equips learners with the knowledge and skills to offer non-judgemental, person-centred support on sexual health, pregnancy, and postnatal care. It covers the provision of accurate advice and guidance, from contraception and STI prevention to antenatal care and postnatal recovery, while emphasising the importance of planning, delivering, and critically reviewing a tailored advice session to meet individual needs.

Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Extended Certificate)

1 learning outcomes7 guidance points

Working in childcare environments

This subtopic covers the range of childcare settings such as nurseries and childminding, and the essential skills needed to create safe, stimulating, and hygienic environments for children. Learners will explore how to adapt physical and emotional environments to meet individual needs, implement infection control measures, and engage in ongoing professional development to maintain high standards of care. These competencies are critical for ensuring child well-being and meeting regulatory requirements in early years settings.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

1 learning outcomes8 guidance points

Supporting people with long term physiological conditions

This topic covers long-term physiological conditions, their monitoring and treatment, and the impact on individuals. It also focuses on supporting individuals to plan their care and support.

Cambridge OCR Level 3 Alternative Academic Qualification Cambridge Advanced National in Health and Social Care (Extended Certificate)

1 learning outcomes6 guidance points

Dealing with challenging behaviour

This subtopic explores the multifaceted nature of challenging behaviour within health and social care environments, examining its potential causes—from biological and psychological factors to environmental triggers—and the profound impact on individuals and staff. It critically evaluates relevant legislation and guidance while equipping learners with the skills to collaboratively design person-centred, evidence-based strategies for de-escalation and prevention, underpinning professional and ethical practice.

8 learning outcomes37 guidance points5 criteria

Health and Social Care Services

This subtopic provides an overview of health and social care services, equipping learners with knowledge of the range, purpose, and key elements of these services. It also covers the identification and analysis of barriers that individuals may face when accessing services, the importance of effective partnership working between professionals and agencies, and the specific responsibilities and requirements of various job roles within the sector.

Cambridge OCR Level 2 Cambridge Technical Extended Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care

10 learning outcomes24 guidance points3 criteria

Operate within networks

Operating within networks in advice and guidance involves proactively identifying, joining, and sustaining connections with internal and external groups that enhance service delivery. It requires understanding network structures, roles, and boundaries to share information appropriately, ensuring referrals and collaborative working align with organisational policies and professional standards. Effective network operation directly improves client outcomes by broadening access to specialist resources, peer support, and multi-agency partnerships.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Working with children in a childcare environment

Working with children in childcare involves comprehensive knowledge of child development, collaborative planning, health support, and effective communication to promote well-being and learning. This subtopic equips learners with practical skills for supporting children's daily needs, safeguarding, and working in partnership with families and professionals.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

1 learning outcomes11 guidance points

Human Lifespan Development

This subtopic explores the physical, intellectual, emotional, and social (PIES) changes across human life stages, from infancy to later adulthood. It examines how positive and negative influences, such as relationships, environment, and life events, shape development and self-concept. Understanding these factors is essential for health and social care practitioners to identify and meet the diverse care needs of individuals at each stage.

Cambridge OCR Level 2 Cambridge Technical Extended Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Certificate in Health and Social Care, Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

11 learning outcomes23 guidance points3 criteria

Dementia care

This subtopic explores the various types of dementia (e.g., Alzheimer's, vascular, Lewy body), their physiological and psychological effects on individuals' health and quality of life, and the legislative frameworks (such as the Mental Capacity Act 2005, Care Act 2014) that underpin ethical and effective care. Learners evaluate roles and responsibilities, including person-centred planning, communication strategies, and multidisciplinary collaboration, to apply in real-world care settings and assessments.

11 learning outcomes39 guidance points5 criteria

Integrate Careers Education Guidance _CEG_ within the curriculum

This element focuses on the strategic integration of Careers Education Guidance (CEG) into the broader curriculum to support learners’ career development and informed decision-making. Practitioners must systematically identify curriculum links, design collaborative activities with subject teachers, and establish ongoing evaluation mechanisms to ensure CEG outcomes are embedded and sustained within the learning environment.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes8 guidance points

Working with individuals in adult health and social care environments

This subtopic equips learners with the essential skills to support individuals in adult health and social care settings through person-centred approaches, effective communication, and safe management of medication, equipment, and practical tasks. It emphasises understanding diverse user and worker roles, assessing needs, developing care plans, maintaining confidentiality, and using assistive technology to promote independence and well-being.

Cambridge OCR Level 2 Cambridge Technical Diploma in Health and Social Care

1 learning outcomes12 guidance points

Developing creativity in children and young people

This element explores the pivotal role of creativity in the holistic development of children and young people, encompassing cognitive, emotional, social, and physical growth. It equips learners with practical strategies to foster and facilitate creative expression, while encouraging reflective practice that values individual and collective creative efforts. Applied in care and education settings, these skills empower professionals to design engaging activities that nurture imagination and self-esteem.

9 learning outcomes36 guidance points5 criteria

Individual Needs in Health and Social Care

This subtopic focuses on identifying the everyday physical, intellectual, emotional, and social (PIES) needs of individuals and understanding how diverse factors such as lifestyle, culture, socioeconomic status, and environment influence health. It equips learners with the skills to plan holistic, person-centred care that meets individual health and wellbeing needs, which is essential for effective practice in health and social care settings.

13 learning outcomes25 guidance points3 criteria

Prepare to represent advice and guidance clients in formal proceedings

This element focuses on the critical preparatory stages required when an advice and guidance practitioner is to represent a client in formal settings such as tribunals, hearings, or disciplinary panels. It ensures the client is fully briefed, understands the process and potential outcomes, and that all necessary information and evidence are systematically collated and presented effectively to support the case.

OCR Level 4 NVQ Diploma in Advice and Guidance

1 learning outcomes6 guidance points

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