Health & Social Care

    Training Qualifications UK Ltd
    Vocational

    Specification: 610/3977/9

    The TRAINING-QUALIFICATIONS-UK-LTD Vocational Health & Social Care specification covers 629 topics with 1538 learning objectives (610/3977/9). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    629

    Units

    1538

    Learning Outcomes

    3087

    Assessment Guidance

    3299

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Confusing hazard and risk.
    • •Not knowing the different types of fire extinguishers.
    • •Underestimating the importance of evacuation procedures.
    • •Ignoring individual differences in infant needs.
    • •Failing to adapt routines as the child grows.
    • •Overlooking safety during physical activities.
    • •Ignoring contraindications like diastasis recti.
    • •Applying binding too tightly.

    Top Examiner Tips

    Expert advice for exam success

    • •Learn the fire triangle and how to break it.
    • •Memorise the different classes of fire.
    • •Practice explaining the fire warden's duties.
    • •Learn age-appropriate developmental milestones.
    • •Practice preparing balanced meals for different ages.
    • •Understand the importance of responsive caregiving.
    • •Know the common postnatal conditions affecting each system.
    • •Always assess client before treatment.

    Qualification Units

    629 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Fire Safety Principles

    This topic covers fire safety principles in the workplace, including hazards, risk control, fire safety management, and the role of a fire warden. Learners will understand how to prevent and respond to fires.

    TQUK Level 2 Award in Fire Safety Principles (RQF)

    1 learning outcomes6 guidance points

    Caregiving To Meet The Needs Of Infants

    Caregiving to meet the needs of infants involves providing physical care, establishing routines, and ensuring proper nutrition and exercise. This unit covers care for babies and young children up to 36 months.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes15 guidance points2 criteria

    Anatomy and Physiology of Postnatal Women

    This topic covers the anatomy and physiology relevant to postnatal women for belly binding. Learners understand skeletal, muscular, skin, lymphatic, endocrine, and reproductive systems, and plan belly binding treatments.

    TQUK Level 3 Award in Postpartum Belly Binding (RQF)

    1 learning outcomes6 guidance points

    Approaches to care and management in mental health

    The care planning process in mental health is a structured, person-centred approach that ensures individuals receive holistic, coordinated support tailored to their unique needs and recovery goals. It involves collaboratively assessing risks, strengths, and preferences, setting measurable objectives, and regularly reviewing progress with the individual and multidisciplinary team. Effective care planning not only promotes autonomy and dignity but also serves as a legal and ethical framework for delivering safe, high-quality mental health care.

    TQUK Level 2 Certificate in Understanding Working in Mental Health (RQF), TQUK Level 2 Certificate in the Principles of the Mental Health Worker (RQF)

    2 learning outcomes14 guidance points2 criteria

    Principles for implementing duty of care in health, social care or children’s and young people’s settings

    This subtopic examines the fundamental obligation of care workers to promote safety and well-being while respecting the autonomy of individuals receiving support. It addresses how to manage conflicts that arise when a person's choices may compromise their safety, and outlines structured approaches to handling complaints in a way that upholds rights, ensures accountability, and drives service improvement.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 3 Certificate in Understanding Mental Health Care (RQF)

    2 learning outcomes13 guidance points2 criteria

    Understand how to manage a situation when an individual is acting in a manner that is challenging

    This element equips learners with the essential skills to de-escalate challenging behaviour by first recognising how their own responses can escalate or calm a situation. It explores the psychological and physical consequences of such behaviours for the individual, staff, and others, and provides practical, person-centred strategies for safely managing incidents in line with legal and organisational frameworks. Learners will apply this knowledge to real-world scenarios, developing confidence in promoting positive outcomes and maintaining dignity and respect for all involved.

    TQUK Level 2 Certificate in Understanding Behaviour that Challenges (RQF)

    1 learning outcomes10 guidance points

    Applied science for aromatherapy

    This subtopic delves into the chemical foundations of fixed and essential oils, focusing on their molecular structures, functional groups, and how these influence safety, therapeutic effects, and potential risks. Learners apply this knowledge to select and blend oils appropriately, understanding their absorption, distribution, metabolism, and excretion (pharmacokinetics) as well as their biochemical interactions (pharmacodynamics) within the body. Mastery of these scientific principles is critical for safe and effective aromatherapy practice, enabling therapists to anticipate contraindications, avoid toxicity, and maximise therapeutic outcomes.

    TQUK Level 4 Diploma in Aromatherapy (RQF)

    1 learning outcomes8 guidance points

    Introduction to special educational needs and disability

    This element introduces learners to the foundational concepts of Special Educational Needs and Disability (SEND), exploring the range of conditions classified under SEND, contrasting models of disability such as medical and social models, and tracing the historical evolution of rights and support from segregation to inclusive legislation. Practical application involves recognising how these frameworks shape current support practices and promoting inclusive environments in health and social care settings.

    TQUK Level 2 Certificate in Special Educational Needs and Disability (RQF)

    1 learning outcomes6 guidance points

    Action to be taken when a child and young person is being bullied

    This subtopic provides learners with the practical skills and knowledge required to effectively respond when a child or young person is being bullied. It covers supportive strategies for the victim, including active listening and safety planning, as well as constructive approaches to address the bully's behaviour within the framework of safeguarding policies.

    TQUK Level 2 Certificate in Awareness of Bullying in Children and Young People (RQF)

    6 learning outcomes9 guidance points

    Understand how to provide support when working in end of life care

    This element equips learners to provide holistic, person-centred support in end-of-life care settings. It covers current approaches to palliative care, understanding individual psychological and physical responses to dying, effective communication strategies, symptom identification, and advance care planning. Practical application ensures that care is tailored to respect dignity, autonomy, and the needs of the individual and their support network.

    TQUK Level 3 Award in Awareness of End of Life Care (RQF)

    1 learning outcomes6 guidance points

    Develop an awareness of mental health

    This element introduces learners to the fundamental concept of mental health, exploring what it means and how mental ill-health can affect individuals socially and personally. It examines common responses to mental health issues and highlights the importance of cultural diversity in shaping attitudes and support mechanisms. Practical application involves recognising signs, reducing stigma, and knowing how to respond appropriately in various settings.

    TQUK Level 1 Award in Mental Health Awareness (RQF)

    5 learning outcomes8 guidance points

    Contribute to promoting nutrition and hydration in early years and childcare settings

    This element focuses on the practical application of nutritional and hydration principles within early years settings, enabling learners to collaborate with families and professionals to plan balanced meals, monitor intake, and address special dietary needs. It covers infant feeding, prevention of malnutrition, and the promotion of healthy hydration habits, ensuring children's developmental needs are met safely and effectively.

    TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (RQF)

    1 learning outcomes9 guidance points

    Oral hygiene equipment and support

    This element equips learners with the knowledge to select and use appropriate oral hygiene aids, such as manual/electric toothbrushes, interdental brushes, and mouth rinses, while recognising when professional dental input is required. It also addresses the practical and psychosocial barriers that individuals in care settings may face, including physical disabilities, cognitive impairments, and lack of access to services, ensuring person-centred support. Mastery of this content enables care workers to promote dignity, prevent oral disease, and comply with regulatory standards in health and social care environments.

    TQUK Level 2 Certificate in Oral Care for Health and Social Care (RQF)

    1 learning outcomes6 guidance points

    Approaches to enable rights and choices for individuals with dementia whilst minimising risks

    This element explores how care workers uphold the rights and choices of individuals with dementia within a risk-aware framework. It emphasises the practical application of legislation such as the Mental Capacity Act and the importance of person-centred approaches to maintain dignity, privacy, and respect. Learners will examine strategies to support individuals in achieving their potential while effectively collaborating with carers to balance empowerment with safety.

    TQUK Level 2 Certificate in Dementia Care (RQF), TQUK Level 2 Diploma in Care (RQF)

    6 learning outcomes14 guidance points2 criteria

    Causes and Spread of Infection

    This subtopic examines the biological agents (pathogens) that cause infection, such as bacteria, viruses, fungi, and parasites, and explores how these microorganisms are transmitted via various routes including direct contact, indirect contact, airborne, droplet, and vector-borne mechanisms. A thorough understanding of the causes and spread of infection is essential in health and social care settings to implement effective prevention and control strategies, break the chain of infection, and safeguard service users, staff, and visitors from healthcare-associated infections.

    TQUK Level 2 Award in Prevention and Control of Infection (RQF), TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    2 learning outcomes16 guidance points2 criteria

    Anatomy and physiology for care practitioners

    This element explores the fundamental principles of human anatomy and physiology essential for care practice, including the mechanisms of homeostasis that maintain internal stability, the integrated functions of major organ systems, and the physiological underpinnings of human growth and development across the lifespan. Learners apply this knowledge to person-centred care, recognising how disruptions to these processes can manifest in health conditions.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Mental health first aid in a school setting

    This subtopic focuses on applying mental health first aid principles within educational environments, equipping learners to recognize early signs of mental ill health in children and young people, provide initial support, and guide them towards appropriate help. It emphasizes the unique challenges of school settings, including safeguarding, confidentiality, and collaboration with staff, parents, and external agencies to promote wellbeing and manage crises effectively.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy (RQF)

    1 learning outcomes10 guidance points

    Emergency Paediatric First Aid

    This subtopic establishes the foundational competencies for paediatric first aiders, covering legal frameworks, safety assessment, and life-saving interventions for unresponsiveness, choking, bleeding, shock, and minor injuries. Learners must demonstrate the ability to apply these skills in real-world scenarios, ensuring prompt and effective emergency care for infants and children while adhering to regulatory standards.

    TQUK Level 3 Award in Paediatric First Aid (RQF), TQUK Level 3 Award in Emergency Paediatric First Aid (RQF)

    2 learning outcomes22 guidance points2 criteria

    Mental health first aid within a school setting

    This element equips learners with the knowledge to provide initial support to children and young people experiencing mental health challenges within an educational environment. It covers recognising the signs of common mental health conditions, understanding crisis situations such as self-harm or suicidal thoughts, and applying appropriate first aid interventions while adhering to school safeguarding policies.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy in Schools (RQF)

    1 learning outcomes6 guidance points

    Legislation, guidance and audit processes for medication in health and social care settings

    This element explores the legislative frameworks and professional guidance that ensure the safe handling of medication in health and social care. It examines audit processes, record-keeping requirements, confidentiality principles, and the accountability of care workers when administering medication, emphasising their practical application to maintain service user safety and regulatory compliance.

    TQUK Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF)

    1 learning outcomes8 guidance points

    Administer medication to individuals and monitor the effects

    This element covers the safe and effective administration of medication within a care setting, from understanding legal frameworks to practical techniques and monitoring. It emphasises person-centred care, risk management, and accurate record-keeping to ensure positive health outcomes and compliance with regulatory standards.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    13 learning outcomes24 guidance points3 criteria

    Understanding Anxiety

    This subtopic explores the nature of anxiety and panic attacks, their causes, and their impact on individuals and their support networks. Learners will examine how cognitive and behavioral patterns influence anxiety, and explore practical management strategies and available resources, essential for providing effective mental health support in care settings.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes10 guidance points

    Understanding anxiety

    This subtopic provides an essential overview of anxiety and panic attacks, exploring their definitions, biopsychosocial causes, and wide-ranging impacts on individuals and those around them. It emphasizes the crucial interplay between cognitive patterns, behavioural responses, and anxiety levels, equipping learners with foundational knowledge to support management strategies in health and social care contexts.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes11 guidance points

    Applied nutrition and health care

    This subtopic examines the specific biochemical roles and dietary functions of macronutrients and micronutrients, alongside the diverse physiological, lifestyle, and cultural factors that modify individual nutritional requirements. Learners develop competency in conducting evidence-based nutritional assessments and applying food safety management principles to mitigate risks in health care and therapeutic nutrition settings, directly linking theory to person-centred practice.

    TQUK Level 6 Diploma in Health Care and Nutritional Therapy (RQF)

    1 learning outcomes7 guidance points

    Principles of communication and interaction in dementia care and support

    This subtopic explores how dementia can alter an individual's ability to communicate and interact, requiring carers to adapt their approaches. It examines the range of verbal and non-verbal communication methods used by those with dementia and the environmental, physical, and psychological factors that can either support or hinder effective interaction. Practical application involves person-centred strategies to enhance understanding, reduce distress, and maintain meaningful connections.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes6 guidance points

    Health and Safety in the Workplace

    This unit equips learners with the foundational knowledge to promote and maintain health and safety in a workplace, focusing on legal requirements, safety management systems, risk assessment, hazard control, and incident management, enabling them to contribute effectively to a safer working environment.

    TQUK Level 3 Award in Health and Safety in the Workplace (RQF)

    1 learning outcomes10 guidance points

    Mental Health Awareness

    This element provides foundational knowledge of mental health and mental ill-health, covering definitions, the mental health continuum, and factors affecting wellbeing. It also examines key UK legislation supporting mental health, such as the Mental Health Act 1983 and Equality Act 2010, and explores a range of mental health conditions including depression, anxiety, psychosis, and self-harm, equipping learners with essential awareness for first aid contexts.

    TQUK Level 2 Award for Emergency First Aid for Mental Health (RQF)

    1 learning outcomes10 guidance points

    Best practice relating to Autism Spectrum Conditions

    This element focuses on applying person-centred, evidence-based approaches to support individuals on the autism spectrum across communication, sensory processing, and behaviour management. It emphasises understanding the autistic perspective, adapting environments and interactions, and safeguarding individuals’ rights and dignity, aligning with legislative frameworks and professional codes of practice.

    TQUK Level 2 Certificate in Understanding Autism (RQF)

    1 learning outcomes8 guidance points

    TQUK Level 2 Foundation Apprenticeship Assessment Qualification for FA0007 Health and Social Care - Core Content

    This core content establishes the foundational competencies for health and social care workers, covering essential principles such as safeguarding, person-centred support, effective communication, and promoting dignity and respect. It ensures apprentices can apply these principles in real-world care settings, thereby preparing them to deliver safe, compassionate, and legally compliant care that meets the diverse needs of individuals.

    TQUK Level 2 Foundation Apprenticeship Assessment Qualification for FA0007 Health and Social Care

    3 learning outcomes9 guidance points

    Contribute to support of positive risk-taking for individuals

    This subtopic equips learners to support individuals with learning disabilities in positive risk-taking, which is essential for promoting independence, dignity, and personal growth. It emphasises a person-centred approach to risk assessment, ensuring the individual's preferences and rights are respected alongside safety considerations. Learners apply knowledge of legislation, such as the Mental Capacity Act 2005, and duty of care to enable informed choices and effective risk management in everyday settings.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Dementia Care (RQF)

    2 learning outcomes17 guidance points2 criteria

    Understand the administration of medication to individuals with dementia using a person centred approach

    This subtopic explores the range of medications commonly prescribed for dementia, including acetylcholinesterase inhibitors and memantine, alongside treatments for accompanying symptoms such as depression or agitation. It emphasises the importance of administering these medications through a person-centred approach, respecting the individual's preferences, capacity, and holistic needs. The practical application involves tailoring medication routines to the person's lifestyle, monitoring for side effects, and integrating pharmacological support within a broader care plan.

    TQUK Level 3 Award in Awareness of Dementia (RQF), TQUK Level 2 Certificate in Dementia Care (RQF), TQUK Level 2 Certificate in the Principles of Dementia Care (RQF)

    3 learning outcomes22 guidance points3 criteria

    Awareness of distressed behaviour in children

    This subtopic explores the nature of distressed behaviour in children, distinguishing it from typical misbehaviour by linking it to unmet needs or emotional overwhelm. Learners will examine key indicators, underlying causes, and evidence-based assessment methods, as well as the wide-ranging impact on the child, family, and those around them. Developing this awareness supports person-centred approaches in early years, education, and care settings.

    TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF)

    1 learning outcomes8 guidance points

    Principles of anatomy

    This element introduces the foundational principles of human anatomy, emphasizing the hierarchical organization from cells to systems. Learners explore how anatomical structures are precisely adapted to their physiological functions, a concept critical for effective clinical assessment and care planning. Understanding these principles enables practitioners to recognize normal versus pathological states, essential for safe and informed practice in health and social care environments.

    TQUK Level 4 Certificate in Understanding Anatomy, Physiology and Pathology (RQF)

    1 learning outcomes4 guidance points

    Principles of dignity in adult health and social care practice

    This subtopic explores the fundamental principles of dignity within adult health and social care practice. It examines how dignity impacts individuals' experiences and outcomes when accessing services, and provides the knowledge required to apply person-centred approaches that uphold respect, autonomy, and privacy. Understanding these principles is essential for care workers to promote dignity effectively and maintain professional relationships that support service users' wellbeing.

    TQUK Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF)

    6 learning outcomes8 guidance points

    Care of parents after childbirth

    This subtopic examines the holistic care of parents following childbirth, focusing on the immediate physical and emotional needs of women, the psychological well-being of both parents, and the promotion of healthy infant feeding practices. It equips postnatal care practitioners with the knowledge to support recovery, manage complications, and guide nutritional choices that enhance maternal health and breastfeeding success.

    TQUK Level 3 Diploma in Postnatal Care (RQF)

    6 learning outcomes10 guidance points

    Mediation principles and practice

    This unit introduces the nature and dynamics of conflict, exploring how mediation offers a structured, voluntary process for resolving disputes. It equips learners with the practical skills to facilitate communication between parties, guiding them towards a mutually acceptable settlement while upholding ethical standards and legal frameworks. Core to practice is the mediator's impartial role in empowering parties to craft their own solutions, documented in a clear, enforceable settlement agreement.

    TQUK Level 3 Award in Mediation Practice (RQF)

    1 learning outcomes9 guidance points

    Develop and support Health and Safety practice and lead risk management

    This unit equips leaders in residential childcare with the knowledge and skills to develop, implement, and evaluate health and safety practices, ensuring compliance with legislation and fostering a culture that balances risk with individual needs. It focuses on proactive risk management, continuous improvement, and empowering staff to uphold safe practices while supporting children's development and well-being.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    11 learning outcomes14 guidance points2 criteria

    Requirements of Age Assessment

    This subtopic covers the essential requirements for conducting age assessments in health and social care settings, including understanding relevant case law, preparation protocols, the psychological and social impact on individuals, ethical decision-making, and the accurate documentation of assessments. Learners gain practical skills to ensure legal compliance, safeguard vulnerable persons, and produce defensible, person-centred assessment reports.

    TQUK Level 4 Award in Age Assessment (RQF)

    5 learning outcomes9 guidance points

    Principles of Working in Confined Spaces

    This subtopic covers the fundamental principles for working safely in confined spaces classified as low or medium risk, focusing on legal compliance, hazard identification, safe systems of work, and emergency arrangements. Learners will explore how to apply industry standards and effective communication techniques to prevent incidents and ensure team safety in environments such as storage tanks, sewers, and crawl spaces.

    TQUK Level 2 Award in Working in Confined Spaces - Low and Medium Risk (RQF), TQUK Level 2 Award in Principles of Working in Confined Spaces (RQF), TQUK Level 2 Award in Working in Confined Spaces - High Risk (RQF)

    14 learning outcomes26 guidance points3 criteria

    Best practice and legislation relating to falls

    This subtopic covers the essential knowledge required to raise awareness of falls prevention, including current best practice guidelines and the legislative framework that underpins safe practice. It explores practical processes such as risk assessment, multi-agency collaboration, and the critical importance of accurate recording, reporting, and monitoring to reduce falls and enhance service user safety.

    TQUK Level 2 Certificate in Falls Prevention Awareness (RQF)

    1 learning outcomes8 guidance points

    Cardiopulmonary Resuscitation and Automated External Defibrillation Skills

    This element focuses on the practical application of resuscitation skills and the safe, effective use of an automated external defibrillator (AED) in line with current UK Resuscitation Council guidelines. Learners will develop competency in performing basic life support, operating an AED during a cardiac arrest scenario, and managing the casualty post-resuscitation, as well as undertaking routine user-level maintenance and troubleshooting of the device. These skills are essential for first responders in a range of health and social care environments to maximise survival outcomes.

    TQUK Level 2 Award in Cardiopulmonary Resuscitation and Automated External Defibrillation (RQF)

    1 learning outcomes7 guidance points

    Counselling Skills and Personal Development

    This element focuses on the personal and professional growth of counselling students, emphasising self-awareness, emotional resilience, and the identification of core qualities required in helping roles. It explores how individuals can develop self-understanding, manage their own support needs, and use reflective practice to enhance their effectiveness and well-being as a counsellor.

    TQUK Level 2 Certificate in Counselling Skills (RQF)

    5 learning outcomes10 guidance points

    Emergency Rescue and Recovery of Casualties from Confined Spaces

    This subtopic covers the critical competencies required for responding to and managing emergencies in confined spaces, including preparation, safe entry, use of specialist equipment, and casualty recovery. Learners develop practical skills in risk assessment, RPE selection, and the operation of rescue systems, culminating in the ability to safely extract casualties and hand over to medical personnel. Emphasis is placed on adhering to legislative requirements, manufacturer instructions, and industry best practices to ensure a coordinated and effective emergency response.

    TQUK Level 3 Award in Emergency Rescue and Recovery of Casualties from Confined Spaces (RQF)

    8 learning outcomes12 guidance points

    Appraise staff performance

    This subtopic focuses on the systematic appraisal of staff performance within adult care settings, guided by relevant policies, theories, and models. Learners will develop the ability to facilitate meaningful appraisal processes, support both appraisers and appraisees, and critically reflect on their own practice to enhance leadership effectiveness. Mastery of this element ensures that performance management aligns with regulatory requirements and promotes continuous improvement in care delivery.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 4 Diploma in Adult Care (RQF)

    2 learning outcomes13 guidance points2 criteria

    Improving customer service

    This element focuses on continuous improvement in customer service within health and social care settings by using feedback to identify service gaps, reflecting on personal performance to enhance skills, and adapting the physical and social environment to better meet diverse customer needs. It integrates practical tools and self-awareness to drive person-centred care delivery.

    TQUK Level 2 Certificate in Working with Customers in Health and Social Care (RQF)

    1 learning outcomes6 guidance points

    Principles of decontamination, cleaning and waste management in health care settings

    This subtopic covers the essential principles and practices of decontamination, cleaning, and waste management within health care settings. It equips learners with the knowledge to maintain a hygienic environment, understand roles in cleaning and waste disposal, and apply safe procedures for decontamination, sterilization, laundry, and sharps handling to prevent infection transmission. Practical application focuses on complying with health and safety regulations and reducing healthcare-associated infections.

    TQUK Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF)

    1 learning outcomes12 guidance points

    Dementia Awareness

    This element provides foundational knowledge about dementia, exploring its definition as a syndrome caused by progressive brain decline, the key theoretical models (such as the medical and social models) that shape understanding and care approaches, the most prevalent types (including Alzheimer's, vascular, Lewy body, and frontotemporal) along with their etiologies, and the holistic factors—biological, psychological, social—that influence each individual's unique lived experience of the condition.

    TQUK Level 2 Award in Awareness of Dementia (RQF), TQUK Level 2 Certificate in the Principles of Dementia Care (RQF), TQUK Level 2 Diploma in Care (RQF) +6 more

    9 learning outcomes67 guidance points9 criteria

    Working as Top Person in High Risk Confined Spaces

    This subtopic focuses on the critical role of the top person (safety attendant) who oversees operations in high-risk confined spaces from outside. It covers preparation, continuous monitoring, communication, and emergency response to ensure team safety and compliance with legal and organisational procedures.

    TQUK Level 3 Award in Working as Top Person in High Risk Confined Spaces(RQF), TQUK Level 2 Award in Working in Confined Spaces - High Risk (RQF)

    12 learning outcomes18 guidance points2 criteria

    Understand how to work in end of life care

    This subtopic equips learners with foundational knowledge for working in end of life care, covering the diverse cultural and individual perspectives on death and dying, the core principles and policies guiding dignified care, effective communication strategies, and pathways to essential support services. Practical application involves recognising and respecting these perspectives to deliver person-centred care, adhering to relevant legislation and organisational policies, and facilitating sensitive conversations that empower individuals and their families.

    TQUK Level 2 Award in Awareness of End of Life Care (RQF), TQUK Level 3 Award in Awareness of End of Life Care (RQF), TQUK Level 2 Certificate in Principles of End of Life Care (RQF)

    3 learning outcomes24 guidance points3 criteria

    Adult safeguarding

    Adult safeguarding is a fundamental principle in health and social care, focused on protecting an adult’s right to live in safety, free from abuse and neglect. It involves collaborative working to prevent harm, recognise signs of abuse, and respond proportionately when concerns arise. Practical application requires care workers to embed the six safeguarding principles into daily practice, ensuring decisions are person-centred and uphold the individual’s well-being while respecting their autonomy.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes6 guidance points

    Allergy awareness for those working in adult health and social care

    This subtopic equips health and social care workers with the essential knowledge to recognise allergic reactions and their impact on adults in care settings. It focuses on identifying early signs and symptoms, understanding the potential physical and psychological effects, and implementing effective risk-reduction strategies. The content is directly applied through the development of person-centred care plans and safe work practices to minimise allergen exposure.

    TQUK Level 2 Certificate in Allergy Awareness (RQF)

    1 learning outcomes8 guidance points

    Introduction to safeguarding and protecting children or young people

    This subtopic introduces the fundamental principles of safeguarding and child protection, focusing on the legal framework, roles, and responsibilities within early years, education, or care settings. Learners explore how to create safe environments, recognise signs of abuse, and understand the procedures for responding to concerns, ensuring the welfare of children, young people, and practitioners is prioritised in line with statutory guidance.

    TQUK Level 2 Award in Safeguarding and Protecting Children and Young People (RQF)

    1 learning outcomes8 guidance points

    Principles of the Control of Substances Hazardous to Health

    This subtopic covers the fundamental principles underpinning the Control of Substances Hazardous to Health (COSHH) Regulations 2002 (as amended), focusing on employers' legal duties to prevent or control exposure to hazardous substances in the workplace. Learners explore the systematic process of COSHH risk assessment, from identifying hazards and evaluating risks to implementing and monitoring controls. Practical application includes the ability to contribute to workplace COSHH assessments and to recognise the role of safe working procedures in protecting health.

    TQUK Level 2 Award in Principles of COSHH Risk Assessment (RQF)

    6 learning outcomes10 guidance points

    Delivering a Training Session

    This subtopic equips learners with the practical skills to design, deliver, and critically evaluate a manual handling training session. It focuses on creating structured session plans that meet organisational and regulatory requirements, employing effective instructional techniques to engage participants, and systematically reviewing the session's effectiveness to identify improvements. Mastery of this process ensures that trainers can consistently promote safe manual handling practices in diverse workplace settings.

    TQUK Level 3 Award for Manual Handling Trainers (RQF)

    1 learning outcomes5 guidance points

    Prepare, insert and secure nasogastric tubes

    This subtopic equips learners with the clinical competence to safely insert and secure nasogastric tubes, a fundamental skill in healthcare support. It encompasses understanding legal and ethical frameworks, recognising the physiological purpose of the procedure, and executing each step with precision. Mastery ensures effective nutritional support, medication administration, or gastric decompression, while prioritising patient dignity, safety, and professional accountability.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    TQUK Level 3 End-Point Assessment for ST0006 Lead Adult Care Worker - Core Content

    This subtopic focuses on the core knowledge, skills, and behaviours required for the Lead Adult Care Worker End-Point Assessment, ensuring candidates can integrate principles such as duty of care, safeguarding, and person-centred practice into real-world care settings. It covers the essential competencies that underpin effective leadership and high-quality care delivery, as defined in the apprenticeship standard ST0006.

    TQUK Level 3 End-Point Assessment for ST0006 Lead Adult Care Worker

    4 learning outcomes6 guidance points

    Awareness of Arthritis

    This element develops essential knowledge for health and social care practitioners on recognising the diverse presentations of arthritis, exploring its aetiology, and evaluating the multi-disciplinary treatment approaches and support services available. It further examines the profound physical, psychological, and social impact that living with arthritis has on individuals, enabling person-centred care planning.

    TQUK Level 2 Certificate in Common Health Conditions (RQF)

    1 learning outcomes8 guidance points

    Introduction to duty of care in health, social care or children’s and young people’s settings

    This element introduces the concept of duty of care in adult social care and children's settings, emphasising the legal and ethical obligation to act in the best interests of individuals while respecting their rights. It explores how workers must balance the duty to keep people safe with promoting autonomy, and how to recognise and address conflicts that may arise. Practical application includes understanding organisational policies, seeking advice when dilemmas occur, and handling complaints effectively to safeguard wellbeing and improve services.

    TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Understanding Working in Mental Health (RQF)

    2 learning outcomes12 guidance points2 criteria

    Fire Safety Awareness

    This subtopic introduces learners to fundamental fire safety principles, including the fire triangle, common causes of fire, and emergency procedures. It covers the basics of fire risk assessment and control measures such as fire prevention, detection, and evacuation strategies. Learners will gain essential knowledge to act safely in the event of a fire and contribute to workplace fire safety.

    TQUK Level 1 Award in Principles of Fire Safety Awareness (RQF)

    1 learning outcomes8 guidance points

    End of life care and dementia

    This subtopic explores the unique challenges of providing end of life care to individuals with dementia, emphasising the need to adapt communication, pain assessment, and holistic support strategies due to cognitive decline. It equips care workers with the knowledge to manage complex symptoms and distress, while also offering compassionate guidance to families and friends navigating the dying process of a loved one with dementia.

    TQUK Level 2 Certificate in Principles of End of Life Care (RQF)

    1 learning outcomes10 guidance points

    Assessment and care planning in end of life care

    This subtopic focuses on the principles and practices of conducting comprehensive assessments and care planning for individuals at the end of life, emphasizing a holistic, person-centred approach that respects the individual's values, preferences, and cultural needs. It explores advance care planning as a proactive process to document and communicate the person's wishes, ensuring their autonomy and dignity are maintained alongside coordinated multidisciplinary care.

    TQUK Level 3 Certificate in the Principles of End of Life Care (RQF)

    1 learning outcomes10 guidance points

    Autism spectrum conditions and behaviour

    This element examines the relationship between autism spectrum conditions and behaviour, focusing on the interpretation, proactive support, and reactive strategies for positive behaviour. Learners will explore how sensory, communication, and environmental factors influence behaviour and develop person-centred approaches to support individuals effectively. Application in real-world care settings is emphasised.

    TQUK Level 3 Certificate in Understanding Autism (RQF)

    1 learning outcomes8 guidance points

    Emergency first aid in the workplace

    This subtopic provides essential knowledge and practical skills for emergency first aid in the workplace, focusing on the first aider's role, incident assessment, and life-saving interventions. Learners will develop competence in managing unresponsive casualties, choking, bleeding, shock, and minor injuries, enabling them to respond confidently and effectively in real-world emergencies.

    TQUK Level 3 Award in Emergency First Aid at Work (RQF), TQUK Level 3 Award in First Aid at Work (RQF)

    14 learning outcomes21 guidance points2 criteria

    Enable individuals to negotiate environments

    This element focuses on empowering individuals with learning disabilities to navigate their physical and social surroundings safely and independently. It involves identifying environmental barriers, planning personalised support strategies, and continuously evaluating their effectiveness to promote autonomy and well-being.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Diploma in Adult Care (RQF)

    2 learning outcomes11 guidance points2 criteria

    Knowledge of common childhood illnesses

    This element equips learners with the essential skills to identify common signs of illness in babies and young children, such as changes in temperature, feeding patterns or behaviour, and to provide appropriate care and support when a child is unwell. It emphasises early recognition to prevent deterioration, safe care practices including comfort measures and administering medication, and understanding when to seek medical advice. Practical application includes implementing illness policies in early years settings, communicating effectively with parents, and documenting observations accurately.

    TQUK Level 2 Certificate in Understanding Common Illnesses Affecting Children (RQF)

    1 learning outcomes6 guidance points

    Understanding Alcohol and Drug Use in Young People

    This element explores the multifaceted impact of substance use on young people, detailing physiological and psychological health risks, social dynamics, and familial consequences. It also examines the critical role of targeted education in shaping attitudes and behaviours, alongside an analysis of the complex motivations behind youth substance misuse, enabling professionals to design effective intervention and prevention strategies.

    TQUK Level 3 Certificate in Understanding Substance Misuse (RQF)

    1 learning outcomes10 guidance points

    Consider nutritional needs of a variety of individuals

    This subtopic explores the differing nutritional requirements across life stages, from childhood through to older adulthood, and how factors such as special dietary needs and barriers to healthy eating must be managed to promote health and well-being. Learners will gain insight into planning balanced diets and supporting individuals to overcome challenges in meeting nutritional guidelines, essential for roles in care and community settings.

    TQUK Level 2 Certificate in Understanding Nutrition and Health (RQF)

    1 learning outcomes5 guidance points

    Implementing and evaluating a care plan

    This element focuses on the practical application of care plans, detailing the multidisciplinary collaboration required to put plans into action and the systematic processes for monitoring and reviewing their effectiveness. Learners explore how to coordinate team members, communicate care strategies clearly, and use observation and feedback to assess whether outcomes are being met, ensuring the individual’s needs remain central throughout.

    TQUK Level 2 Certificate in Principles of Care Planning (RQF)

    1 learning outcomes8 guidance points

    Understanding health and social care

    This element provides a comprehensive introduction to the health and social care sector, equipping learners with essential knowledge across key areas of practice. It explores professional roles, statutory responsibilities, and the core principles that underpin safe, effective, and inclusive care delivery. Learners will gain insight into how legislation, policies, and person-centred approaches interlink to protect and empower individuals in care settings.

    TQUK Level 3 AAQ Diploma in Health and Social Care

    8 learning outcomes12 guidance points

    TQUK Level 2 End-Point Assessment for ST0005 Adult Care Worker - Core Content

    This subtopic covers the foundational knowledge, skills, and behaviours required for the Adult Care Worker apprenticeship endpoint assessment. It encompasses essential areas such as safeguarding, duty of care, person-centred support, communication, health and safety, and professional development. Mastery of this core content demonstrates competency to deliver high-quality care in accordance with the apprenticeship standard.

    TQUK Level 2 End-Point Assessment for ST0005 Adult Care Worker

    6 learning outcomes10 guidance points

    Awareness of communication skills for adult social care work

    This element introduces learners to the fundamental communication skills essential for effective practice in adult social care. It covers verbal and non-verbal techniques, adapting communication to meet diverse needs including language barriers and sensory impairments, and the critical role of accurate record keeping in ensuring continuity and quality of care.

    TQUK Level 1 Award in Preparation for Work in Adult Social Care (RQF)

    1 learning outcomes10 guidance points

    Living with a mental health condition

    This element explores the multifaceted impact of living with a mental health condition on individuals’ daily functioning, emotional well-being, and social participation. It also examines the profound effects on families, including emotional strain, altered roles, and the need for supportive strategies. Understanding these impacts is essential for promoting compassionate, person-centred care in practice.

    TQUK Level 3 Certificate in Understanding Mental Health (RQF)

    1 learning outcomes10 guidance points

    Develop and evaluate operational plans for own area of responsibility

    This element focuses on the leader's ability to design, execute, and critically assess operational plans within their service area for children, young people, and families. It ensures that all activities are strategically aligned with the wider organisational mission, legislative frameworks such as the Children Act 1989 and Working Together to Safeguard Children, and the Ofsted inspection framework. Effective operational planning drives quality improvement, resource efficiency, and positive outcomes for service users in community settings.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    6 learning outcomes10 guidance points

    TQUK Level 5 End-Point Assessment for ST0008 Leader in Adult Care - Core Content

    This subtopic covers the fundamental knowledge, values, and skills required for effective leadership in adult care settings. It encompasses the principles of person-centred practice, safeguarding, professional accountability, and continuous improvement. Learners will explore how to apply these concepts to manage services, lead teams, and ensure high-quality outcomes for individuals receiving care.

    TQUK Level 5 End-Point Assessment for ST0008 Leader in Adult Care

    5 learning outcomes6 guidance points

    Prevention and early intervention of Type 2 diabetes

    This subtopic examines modifiable and non-modifiable risk factors contributing to Type 2 diabetes, emphasising the critical role of diet, physical activity, and lifestyle choices in prevention and early intervention. Learners assess how these factors interact at the individual and population level to inform evidence-based strategies that delay or avert the onset of the condition, aligning with public health priorities.

    TQUK Level 2 Certificate in Understanding the Care and Management of Diabetes (RQF)

    1 learning outcomes11 guidance points

    Principles of elderly care in the UK

    This subtopic introduces the foundational principles of elderly care in the UK, including demographic trends, person-centred approaches, and the legislative framework. Learners explore the diverse range of care services such as domiciliary, residential, and end-of-life care options. The role of the Care Quality Commission (CQC) as the independent regulator is examined, emphasizing compliance with fundamental standards to ensure safe, effective, and compassionate care.

    TQUK Level 2 Certificate in Caring for the Elderly (RQF)

    1 learning outcomes6 guidance points

    Causes and spread of infection

    This element explores the biological and environmental factors that lead to infections in care settings, focusing on the types of pathogenic microorganisms (bacteria, viruses, fungi, parasites) and the conditions they require for growth and multiplication. It also examines the mechanisms by which infections spread, including direct and indirect transmission, the chain of infection, and the specific risks within well-being and activity provision where close contact and shared resources are common. Understanding these fundamentals is critical for implementing effective infection prevention and control measures to safeguard vulnerable individuals.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF), TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF)

    7 learning outcomes23 guidance points3 criteria

    TQUK Level 4 End-Point Assessment for ST0007 Lead Practitioner in Adult Care - Core Content

    This subtopic encompasses the essential knowledge, skills and behaviours required for the Lead Practitioner in Adult Care End-Point Assessment. It focuses on ensuring candidates can lead and manage care delivery, support individuals with complex needs, and drive quality improvement in adult care settings, in line with the TQUK Level 4 EPA requirements.

    TQUK Level 4 End-Point Assessment for ST0007 Lead Practitioner in Adult Care

    5 learning outcomes8 guidance points

    Understanding Health and Safety in the Workplace

    This unit introduces learners to the fundamental principles of workplace health and safety, emphasizing their critical role in protecting individuals from harm and promoting a safe working environment. It covers the identification of common hazards, understanding of associated risks, and the recognition of workplace conditions that impact well-being. Learners also explore the necessity of following established procedures to maintain compliance and ensure safety for all.

    TQUK Level 1 Award in Principles of Health and Safety in the Workplace (RQF)

    1 learning outcomes6 guidance points

    Best practice relating to Specific Learning Difficulties

    This subtopic explores the principles and practices that underpin effective support and safeguarding for individuals with specific learning difficulties (SpLDs). It covers person-centred approaches to tailoring interventions, promoting independence, and ensuring inclusive environments, as well as the legal and ethical frameworks that protect individuals from harm, discrimination, and abuse. Understanding these best practices is essential for anyone working in health, social care, or education settings to deliver high-quality, safe, and respectful support.

    TQUK Level 2 Certificate in Understanding Specific Learning Difficulties (RQF)

    1 learning outcomes8 guidance points

    Leadership responsibilities in workplace social emotional awareness

    Leadership responsibilities in workplace social emotional awareness focus on how leaders, managers, and supervisors can foster an environment that recognises and responds to the emotional needs of staff. This includes modelling emotionally intelligent behaviours, implementing trauma-informed practices, and ensuring that policies and daily interactions promote psychological safety. Effective leadership in this area directly impacts employee well-being, resilience, and overall organisational performance by reducing burnout and improving communication.

    TQUK Level 3 Award in Developing Emotional Awareness and Resilience in the Workplace (RQF)

    1 learning outcomes7 guidance points

    Manual handling safety at work

    This subtopic covers the essential knowledge and skills for safe manual handling when moving people. It emphasises the importance of understanding the legal and health reasons for safe handling, conducting risk assessments to minimise injury, and selecting appropriate equipment. Learners will also apply these principles in practical scenarios to ensure the safety and dignity of individuals being moved.

    TQUK Level 2 Award in Moving People Safely (RQF)

    1 learning outcomes9 guidance points

    Awareness of autistic spectrum conditions

    This element develops understanding of autism as a spectrum condition, highlighting the wide variation in how individuals experience challenges in social communication, interaction, and sensory processing. It emphasises the importance of person-centred support and effective communication strategies tailored to each individual's needs, enabling practitioners to deliver respectful and empowering care. Practical application includes recognising behaviours, adapting environments, and contributing to support plans in health and social care settings.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Awareness of the Mental Capacity Act 2005

    This element provides a comprehensive introduction to the Mental Capacity Act 2005, a critical piece of legislation empowering and protecting individuals who may lack the mental capacity to make their own decisions. Learners explore the Act's five statutory principles, its practical application in care settings, and the vital role of the Code of Practice in ensuring decisions are made in the person's best interests while respecting their rights and autonomy. Understanding these fundamentals is essential for any health and social care professional to lawfully and ethically support vulnerable adults in a way that balances empowerment with protection.

    TQUK Level 3 Award in Awareness of the Mental Capacity Act 2005 (RQF)

    1 learning outcomes8 guidance points

    Stroke Awareness

    This unit provides foundational knowledge on stroke, covering its definition, immediate recognition using the FAST acronym, identification and management of risk factors, the critical importance of emergency response and timely treatment, and the principles of long-term management and rehabilitation. It equips learners with practical skills to support individuals at risk of or living with stroke in health and social care settings.

    TQUK Level 2 Award in Stroke Awareness (RQF)

    1 learning outcomes8 guidance points

    Legislation and best practice relating to children and young people’s mental health

    This element focuses on the key legislation and best practice frameworks that govern the support of children and young people's mental health in the UK. Learners develop an understanding of legal duties, rights, and ethical principles, and how these translate into practical, evidence-based support strategies in health, social care, and education settings.

    TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

    1 learning outcomes9 guidance points

    Introduction to suicide and self-harm awareness

    This element introduces learners to the fundamental definitions and distinctions between self-harm and suicide, exploring the complex interplay of psychological, social, and biological triggers. It critically examines how media portrayals and societal stigma influence public perception and help-seeking behaviours, equipping learners with essential awareness for compassionate practice in health and social care settings.

    TQUK Level 2 Certificate in Self-harm and Suicide Awareness and Prevention (RQF)

    1 learning outcomes6 guidance points

    TQUK Level 3 End-Point Assessment for ST1030 Safeguarding Support Officer - Core Content

    This subtopic covers the fundamental knowledge, skills and behaviours required for a Safeguarding Support Officer, including understanding of legislation, policy and procedures for safeguarding children, young people and vulnerable adults. It focuses on applying this knowledge in practical, real-world settings, demonstrating competency in identifying and responding to safeguarding concerns, and working collaboratively with multi-agency partners.

    TQUK Level 3 End-Point Assessment for ST1030 Safeguarding Support Officer

    6 learning outcomes9 guidance points

    Understanding Post-Traumatic Stress Disorder (PTSD)

    This unit covers understanding PTSD, including its causes, effects on individuals and others, symptoms, and management strategies. Learners will gain awareness of how PTSD is diagnosed and treated.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes6 guidance points

    Nutrition and hydration

    This subtopic explores the essential knowledge and skills required to promote safe and effective nutrition and hydration in adult social care. It integrates food safety principles with person-centred dietary support, enabling care workers to meet individual needs, preferences, and cultural requirements while minimising risks of malnutrition, dehydration, and foodborne illness. Learners will understand how to encourage adequate intake, assist with feeding, and monitor nutritional status in line with care plans and regulatory standards.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes10 guidance points

    Lead practice and support equality, diversity and inclusion promoting the rights of children and individuals

    This element focuses on the leader's role in embedding equality, diversity, and inclusion within residential childcare settings. It requires critical evaluation of current practice, championing children's rights, and developing systems that balance individual autonomy with professional safeguarding duties. Practical application involves policy development, staff development, and collaborative risk management to ensure person-centred care that meets regulatory standards.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    11 learning outcomes17 guidance points2 criteria

    Provide support for therapy sessions

    This element focuses on the role of the care worker in facilitating and supporting therapeutic interventions for individuals with dementia. It covers the rationale behind therapy sessions, the practical aspects of preparation and active support, and the critical skills of observation, recording, and contributing to the review process to ensure person-centred outcomes.

    TQUK Level 2 Certificate in Dementia Care (RQF), TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    2 learning outcomes16 guidance points2 criteria

    Contribute to effective team working in health and social care or children and young people’s settings

    This element explores the critical role of effective team working within health and social care environments, focusing on how collaborative practice enhances service user outcomes. Learners will examine theoretical models of team formation and dynamics, alongside practical strategies for communication, support, and conflict resolution, enabling them to actively contribute to and improve team performance.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes9 guidance points

    Assist in receiving, handling, and dispatching clinical specimens

    This element focuses on the healthcare support worker's critical role in maintaining diagnostic accuracy and infection prevention when assisting with clinical specimens. It covers correct identification, containment, labelling, and transportation using appropriate media and safety measures, ensuring specimens arrive viable and traceable for laboratory analysis while protecting staff and patients from biological hazards.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    The philosophy, ethics and models of healthcare

    This subtopic delves into the foundational ethical philosophies underpinning healthcare practice, contrasting the medical, social, and psychological models before integrating them within the holistic biopsychosocial framework. Learners will critically evaluate how these models influence person-centred care pathways, enabling assistant practitioners to justify ethical decisions and apply appropriate intervention strategies in real-world clinical and community settings.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes10 guidance points

    Principles of supporting young people with a disability to make the transition into adulthood

    This subtopic explores the multi-stage transition from childhood to adulthood for young people with disabilities, emphasizing the unique challenges and systemic planning required. It covers understanding the impact of disability on developmental milestones, exploring formal and informal support options, and implementing person-centred strategies to facilitate a successful transition. Practical application involves empowering the young person and their family, promoting independence, and ensuring reflection on outcomes to inform ongoing support and promote long-term well-being.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Diploma in Adult Care (RQF) +1 more

    8 learning outcomes34 guidance points4 criteria

    Introductory awareness of sensory loss

    This subtopic introduces learners to the fundamental awareness of sensory loss, covering sight and hearing impairments. It explores how sensory loss impacts individuals' daily lives, communication, and well-being, and outlines practical steps to promote inclusion and overcome barriers. The focus is on recognising signs, understanding causes, and reporting concerns appropriately in care settings.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Common Health Conditions (RQF) +1 more

    4 learning outcomes32 guidance points4 criteria

    Understand Development Of Babies Up To 3 Years Old

    This subtopic explores the typical developmental milestones of babies and young children from birth to three years, covering physical, cognitive, language, and social-emotional domains. It also examines key theories and philosophies that underpin child development, such as those of Piaget, Vygotsky, and Bowlby, enabling caregivers to apply informed practices in early years settings.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes15 guidance points2 criteria

    Support individuals with learning disabilities to make informed choices

    This element focuses on empowering support workers to facilitate individuals with learning disabilities in making autonomous, informed decisions regarding risk-taking. It emphasises balancing the promotion of independence and dignity with duty of care, ensuring individuals understand potential consequences while respecting their right to choice. Practical application includes using accessible communication, contributing to risk assessments, and enabling supported risk management.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Support positive risk taking for individuals

    This element focuses on enabling care staff to facilitate positive risk-taking, recognising that managed risk is essential for individual autonomy, well-being, and quality of life. It covers the principles of person-centred risk assessment, the legal and ethical frameworks that uphold an individual's right to make decisions, and the practical skills needed to support individuals in weighing up risks and benefits while balancing the duty of care. Learners will explore how to apply these concepts in real-world care settings, ensuring individuals are empowered rather than restricted.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes17 guidance points2 criteria

    Digital Skills for Care Settings

    This element equips care managers with the knowledge to integrate digital competencies into leadership practice, focusing on secure data governance, ethical communication, and technology-enhanced professional development. Mastery ensures compliance with regulatory standards while leveraging digital tools to elevate care quality and operational efficiency.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes10 guidance points

    Understanding Stress

    This element explores the concept of stress, its physiological and psychological dimensions, and its impact on mental health. Learners will identify common stressors, recognise signs and symptoms, and evaluate strategies for effective stress management, including available resources. Understanding these factors is essential for providing empathetic, person-centred support in health and social care settings.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes9 guidance points

    Facilitate the development of effective group practice in health and social care or children and young people’s settings

    This element equips learners with the knowledge and skills to facilitate effective group practice in health, social care, and children's settings. It covers group dynamics and development theories, the creation of a supportive climate, and the constructive use of power and influence to enhance learning and performance. Practical application includes leading group sessions, monitoring progress, and reviewing outcomes to continuously improve service delivery and professional practice.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes5 guidance points

    Understand the context of supporting individuals with learning disabilities

    This subtopic establishes the foundational context for supporting individuals with learning disabilities, integrating historical evolution, current legislation, and ethical practice. Learners explore how societal attitudes, advocacy, and empowerment shape inclusive support, while developing skills to promote effective communication and uphold human rights in partnership with families.

    TQUK Level 2 Certificate in Common Health Conditions (RQF) , TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF), TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF) +3 more

    6 learning outcomes52 guidance points6 criteria

    Communication in care settings

    This unit focuses on the pivotal role of effective communication in delivering person-centred care. Learners will explore how to identify and meet individual communication needs, overcome barriers, and uphold confidentiality in line with legal and ethical frameworks.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    2 learning outcomes16 guidance points2 criteria

    Lead support for disabled children and young people and their carers

    This element equips leaders with the knowledge and skills to effectively support disabled children, young people, and their carers by critically engaging with relevant legislation and policy, understanding the multifaceted impact of disability, and implementing inclusive, family-centered support strategies. It emphasizes the importance of fostering informal networks, utilizing community resources, and working collaboratively across agencies to promote accessible and responsive services that enhance outcomes and well-being.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    5 learning outcomes8 guidance points

    Provide support for mobility

    This unit element equips learners with the knowledge and practical skills to effectively support individuals with mobility needs in social care settings, emphasizing the physical and psychological benefits of maintaining mobility. It covers preparation, risk assessment, safe assistance techniques, and accurate documentation to ensure person-centred care and compliance with regulatory standards.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes8 guidance points

    Understand the impact of acquired brain injury on individuals

    This element explores the nature of acquired brain injury (ABI) and its profound effects on cognitive, physical, and emotional functioning. Learners will examine how ABI can alter an individual's communication abilities, personality, and behaviour, and learn to recognise the implications for care and support. Practical application focuses on developing person-centred strategies to promote effective communication and manage challenging behaviours, enhancing the quality of life for those affected.

    TQUK Level 2 Certificate in Common Health Conditions (RQF)

    1 learning outcomes10 guidance points

    Contribute to monitoring the health of individuals affected by health conditions

    This element focuses on the practical skills required to monitor the health of individuals with ongoing health conditions. It covers understanding the purpose and importance of monitoring, performing accurate observations, recording findings objectively, and acting appropriately on changes to ensure timely interventions and maintain individual wellbeing.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes10 guidance points

    The principles and practice of physiological measurements

    This subtopic equips learners with the knowledge to accurately perform and interpret key physiological measurements such as blood pressure, pulse, temperature, respiration, and oxygen saturation, grounded in an understanding of underlying anatomy and physiology. It emphasizes best practice protocols, infection control, and the influence of individual factors like age, health status, and environment on readings. Mastery of these principles ensures safe, person-centred care and accurate clinical decision-making.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Assist in testing individuals’ abilities prior to planning physical activities

    This subtopic equips healthcare support workers with the knowledge and skills to assist registered practitioners in conducting pre-exercise assessments, ensuring that physical activity plans are safe, person-centred, and evidence-based. It integrates understanding of relevant legislation, health considerations, and motivational strategies to enable effective preparation and administration of fitness tests within scope of practice.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Lead, manage and develop an effective team

    This subtopic explores the critical role of leadership and management in building effective teams within health, social care, and children's settings. Learners examine how to foster a positive culture, motivate a shared vision, and develop team members through structured planning. The focus is on applying these principles to improve service outcomes for vulnerable groups.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    10 learning outcomes14 guidance points2 criteria

    Governance in adult care

    This subtopic explores the statutory and regulatory frameworks governing adult care services, including the Care Act 2014, Health and Social Care Act 2008, and CQC fundamental standards. It examines how internal governance structures, such as board oversight, policies, and audit systems, ensure compliance, safety, and quality improvement within care organisations.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Support individuals with learning disabilities with independence in the tasks of daily living

    This subtopic focuses on enabling independence in daily living for individuals with learning disabilities, covering assessment of support needs, meal preparation, shopping, household management, and adaptive responses to changing needs, ensuring person-centred care that promotes autonomy and dignity.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes12 guidance points

    Understand Activity Provision in Social Care

    This subtopic explores the concept of activities in social care settings, deconstructing them into their constituent elements such as purpose, participants, and resources. It examines the range of engagement opportunities from passive to active, individual to group, and emphasises the critical role of person-centred planning in ensuring activities are meaningful and beneficial for individuals.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    1 learning outcomes7 guidance points

    Principles of positive risk taking for individuals with disabilities

    This subtopic explores the principle that taking risks is a fundamental part of everyday life that promotes independence and dignity for individuals with disabilities. It emphasises the importance of using positive, person-centred risk assessments that balance safety with empowerment, while adhering to relevant legislation and policies such as the Mental Capacity Act and the Health and Social Care Act. Learners will understand how to support individuals in making informed decisions about risk-taking and how to collaboratively develop strategies to manage identified risks effectively in practice.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    3 learning outcomes24 guidance points3 criteria

    Understand how to Support Individuals Affected by Parkinson’s 

    This subtopic equips caregivers with essential knowledge of Parkinson's disease, from recognising early motor and non-motor symptoms to understanding its progressive stages and the holistic impact on individuals, families, and care networks. It emphasises applying person-centred care planning to manage interventions, therapies, and lifestyle adjustments that optimise wellbeing and independence. By integrating this understanding, caregivers can enhance quality of life and adapt support as the condition evolves.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes18 guidance points2 criteria

    Support individuals at the end of life

    This subtopic focuses on the holistic support required for individuals with dementia at the end of life, ensuring their rights, dignity, and preferences are upheld. It covers legal frameworks, advance care planning, and the emotional and practical support needed for both the individual and their key people. Practical application involves working within multi-disciplinary teams and accessing specialist services to provide person-centred care during the dying process and beyond.

    TQUK Level 2 Certificate in Dementia Care (RQF)

    1 learning outcomes9 guidance points

    Lead practice that supports positive outcomes for child and young person

    This subtopic equips residential childcare leaders with the expertise to drive practices that secure positive developmental outcomes for children and young people. It integrates exploration of child development theories, coordination of holistic assessments, and the design, delivery, and critical evaluation of bespoke support programmes, underpinned by robust positive behaviour support leadership. Learners gain the capability to foster environments that promote resilience, well-being, and meaningful participation in decision-making.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    11 learning outcomes19 guidance points2 criteria

    Personal development

    This element focuses on the importance of ongoing personal and professional development within adult social care, equipping learners with the skills to identify their own learning needs and create structured personal development plans. It emphasises reflective practice, feedback utilisation, and the setting of SMART objectives to continuously enhance knowledge, skills, and understanding, ensuring safe and effective care delivery.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes9 guidance points

    Promote active support

    Active support is a person-centred approach that enables individuals with learning disabilities to engage in meaningful activities and daily routines, promoting independence, choice, and inclusion. It requires support workers to translate core values like dignity and respect into practical actions by using enabling relationships, positive interaction, and systematic planning. This unit equips learners with the skills to develop, implement, and evaluate person-centred daily plans that enhance an individual's quality of life and community participation.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Diploma in Adult Care (RQF)

    7 learning outcomes14 guidance points2 criteria

    Understanding postnatal depression

    This element provides a thorough exploration of postnatal depression, distinguishing it from 'baby blues' and the more severe puerperal psychosis. Learners examine biopsychosocial causes, the impact on the mother, infant, and family, and the protective role of birth preparation. Practical management strategies, including therapeutic interventions and support networks, are critically evaluated.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes10 guidance points

    Effective Communication in Adult Care

    This subtopic explores the pivotal role of communication in adult care leadership, focusing on strategies to foster positive interactions, de-escalate and resolve conflicts, and implement person-centred communication practices. Learners at Level 5 are expected to critically evaluate and develop communication protocols that enhance teamwork, service user engagement, and overall care outcomes within their organisation.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes8 guidance points

    Contribute to maintaining quality in adult care

    This subtopic focuses on the frameworks, standards, and personal responsibilities that underpin quality in adult care settings. Learners explore how to apply quality assurance methods, identify factors influencing service delivery, and actively contribute to continuous improvement. Practical application involves implementing care standards, participating in audits, and using feedback to enhance person-centred outcomes.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes7 guidance points

    Understand Stroke Care Management  

    This element explores stroke care management, emphasising the carer's role in acute recognition, adapting communication, and supporting changing physical, cognitive, and emotional needs to promote recovery and independence. It equips learners with practical skills and theoretical understanding to deliver person-centred care and facilitate optimal outcomes for individuals affected by stroke.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes19 guidance points2 criteria

    Contribute to supporting group care activities

    This element focuses on the role of group care activities in enhancing the well-being and social inclusion of individuals. Learners will develop the ability to contribute to planning, fostering a supportive group culture, implementing engaging activities, and evaluating their impact to ensure they remain person-centred and effective.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Dementia Care (RQF)

    3 learning outcomes28 guidance points3 criteria

    Effective Decision Making in Adult Care

    This subtopic explores the principles and practices of effective decision making in adult care leadership, emphasizing the integration of person-centred values, regulatory compliance, and collaborative approaches. Learners critically examine decision-making models (e.g., rational, intuitive, shared) and learn to apply them in complex scenarios involving risk, resource allocation, and ethical dilemmas, ensuring outcomes that safeguard and promote the well-being of individuals and staff. Mastery of these skills enables managers to lead confidently, justify decisions with evidence, and drive continuous improvement in care services.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes6 guidance points

    Assist in the administration and management of medication

    This subtopic equips learners with the practical skills and underpinning knowledge to safely assist in medication administration and management under supervision. It covers legislative frameworks such as the Human Medicines Regulations 2012, the role of the healthcare support worker in handling, preparing, and administering medicines, and the essential record-keeping requirements to ensure accountability and resident safety. Mastery of these areas ensures compliance with Care Quality Commission standards and promotes person-centred, safe practice in care settings.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Understanding mental health

    This subtopic explores the distinction between mental health and mental ill-health, tracing the evolution of care from historical institutionalisation to contemporary community-based support. It examines how social factors such as stigma, discrimination, and socio-economic status influence perceptions and experiences of mental illness, and outlines key legal frameworks like the Mental Health Act and Mental Capacity Act that safeguard individuals' rights and promote autonomy. Learners gain essential awareness for person-centred care in health and social care settings.

    TQUK Level 2 Certificate in Common Health Conditions (RQF) , TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    2 learning outcomes16 guidance points2 criteria

    Identify and act upon immediate risk of danger to substance misusers

    This element focuses on recognising and responding to acute risks associated with substance misuse, including overdose, self-harm, or dangerous behaviour. It equips learners with the skills to conduct rapid risk assessments and implement emergency interventions to safeguard individuals in adult care settings. Proficiency is essential for ensuring immediate safety and initiating appropriate follow-up care.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Select and Use Appropriate Strategies and Equipment When Assisting and Moving Individuals

    This subtopic focuses on selecting and using appropriate moving and handling strategies and equipment to support individuals with varying mobility needs in social care settings. It emphasizes risk assessment, person-centred planning, and the practical application of safe techniques for sitting, standing, walking, bed mobility, and transfers. Effective record-keeping is integral to ensuring continuity of care and demonstrating compliance with regulatory standards.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes6 guidance points

    The principles of infection prevention and control within a work setting

    This element explores the foundational microbiological principles underpinning infection, the critical analysis of current policies and legislation, and the practical application of infection prevention and control measures. Learners will develop the competence to share infection-related information appropriately and adapt practices across diverse healthcare settings, ensuring safe and effective care delivery.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Support individuals with learning disabilities with specific communication needs

    This subtopic equips learners with the skills to identify, support, and review the specific communication needs of individuals with learning disabilities. It emphasizes using person-centred approaches to ensure individuals can express themselves effectively and interact with others, fostering autonomy and well-being.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes9 guidance points

    Privacy and dignity

    This subtopic equips learners with the practical skills and ethical understanding needed to uphold privacy and dignity in adult social care, two fundamental person-centred values. It explores the legal and best practice frameworks (e.g., GDPR, Human Rights Act) that underpin respectful care, whilst emphasizing the carer's role in promoting choice, independence, and active participation. Mastery of these principles ensures that every individual’s personal boundaries are maintained and their autonomy is respected throughout all care interactions.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes7 guidance points

    Understanding schizophrenia

    This subtopic provides a foundational understanding of schizophrenia as a severe mental health condition, including its symptoms, causes, and impact. Learners explore how media misrepresentations fuel stigma and confusion, contrasting clinical realities with public misconceptions. Practical application involves recognizing the individualised care and support needs of those affected, essential for health and social care practice.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes8 guidance points

    Coordination of activity provision in adult care

    This subtopic addresses the skills and knowledge required to coordinate meaningful, person-centred activities in adult care settings, ensuring they enhance well-being and independence. It covers the legal and ethical framework, planning and facilitation techniques, and the critical evaluation of activities to drive continuous improvement. The practical application involves adapting activities to individual needs, managing risks, and empowering care recipients through active participation.

    TQUK Level 3 Diploma in Adult Care (RQF)

    7 learning outcomes9 guidance points

    Principles of self-directed support

    Principles of self-directed support focus on empowering individuals with learning disabilities to take control of their own care and support, moving away from traditional service-led models. This involves understanding the legal and ethical framework, supporting the person to develop their unique support plan based on their aspirations and outcomes, managing a personal budget through various mechanisms like direct payments, and participating in outcome-focused reviews that assess progress and adjust support as needed.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF) +1 more

    4 learning outcomes23 guidance points4 criteria

    Promote communication in health, social care or children’s and young people’s settings

    This subtopic focuses on equipping learners with the skills to promote effective, person-centred communication tailored to individuals with learning disabilities in health, social care, or children’s settings. It covers understanding the critical role of communication in building relationships, ensuring safety, and upholding dignity, while addressing how to meet diverse language needs, overcome barriers, and apply confidentiality principles in practice.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Support person-centred thinking and planning

    This element focuses on embedding person-centred thinking and planning into dementia care practice, ensuring that individuals are supported to maintain their identity, preferences, and control over decisions. It explores the principles of personalisation, the importance of using person-centred tools (e.g., one-page profiles), and the role of ongoing reviews to adapt support as needs change. Learners will apply these methods to their own practice, understanding the legislative and policy context that mandates person-centred approaches.

    TQUK Level 2 Certificate in Dementia Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    3 learning outcomes20 guidance points3 criteria

    Manage and develop induction in Health and Social Care within the Community

    This subtopic focuses on the strategic leadership required to design, deliver, and continuously improve induction programmes within community-based health, social care, and children's services. Effective induction ensures new staff understand safeguarding, regulatory frameworks, and role-specific competencies, thereby promoting safe, high-quality care and reducing staff turnover. The content equips managers to manage the full induction cycle—from initial planning through to evaluation and enhancement—tailoring approaches to diverse community settings.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    6 learning outcomes10 guidance points

    Understand the Benefits of Engaging in Activities in Social Care

    This subtopic examines how purposeful engagement in activities within social care settings can profoundly enhance individuals' physical and mental health, foster social connectedness, and underpin a holistic model of care that prioritises well-being. It highlights the role of activities in maintaining functional abilities, boosting mood, and creating meaningful social interactions, positioning activity provision as a core component of person-centred support rather than an optional extra.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF), TQUK Level 2 Certificate in the Principles of Dementia Care (RQF)

    2 learning outcomes12 guidance points2 criteria

    Promote positive behaviour

    This topic covers promoting positive behaviour in individuals with learning disabilities, including understanding legislation, using proactive and reactive strategies, and responding to challenging behaviour.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Diploma in Adult Care (RQF) +1 more

    4 learning outcomes29 guidance points4 criteria

    Support individuals with multiple conditions and/or disabilities to participate in an activity

    This element focuses on enabling learners to effectively support individuals with complex needs—those with multiple conditions and/or disabilities—to engage in meaningful activities. It ensures that learners can identify appropriate support mechanisms, actively contribute to person-centred activity planning and implementation, and critically reflect on their own role and impact. Mastery requires integrating knowledge of diverse conditions, practical support skills, and self-evaluation to promote dignity, choice, and independence.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes5 guidance points

    Manage and develop quality practice and assurance

    This subtopic focuses on the principles and practices of quality assurance within residential settings for children and young people. It equips leaders with the skills to implement, monitor, and evaluate quality standards, ensuring compliance with regulatory requirements and fostering a culture of continuous improvement. Effective quality practice directly enhances outcomes for service users and promotes safe, person-centred care.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    11 learning outcomes14 guidance points2 criteria

    Understanding stress

    This subtopic explores the concept of stress, its multifaceted causes, and its profound impact on an individual's physical, emotional, and behavioural wellbeing. Learners will examine how the pressures of daily life can accumulate to trigger stress responses, and they will evaluate a range of practical management strategies, from lifestyle adjustments to professional interventions, to support individuals in maintaining mental health.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes8 guidance points

    Select and Use Appropriate Techniques and Equipment When Dealing With Falls

    This subtopic focuses on the safe and appropriate techniques and equipment for managing falls in social care settings, emphasizing both real-time assistance during a fall and post-fall care. Learners must demonstrate the ability to select and use suitable equipment while preserving the individual's dignity and safety, and accurately document incidents and actions in line with legal and organizational requirements.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes7 guidance points

    Contribute to supporting individuals in the use of assistive technology

    This element focuses on the care worker's role in enabling individuals to select, use, and benefit from assistive technology (AT). It covers understanding the wide range of AT available—from simple aids like grab rails to complex electronic systems—and how each can promote independence, safety, and well-being. Learners must demonstrate practical competence in supporting individuals to use AT in line with care plans, ensuring dignity, choice, and effective risk management.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Dementia Care (RQF)

    3 learning outcomes23 guidance points3 criteria

    Identify the physical health needs of individuals with mental health needs and plan appropriate actions

    This subtopic focuses on the critical interface between mental and physical health, enabling care practitioners to systematically identify and address the often-overlooked physical health needs of individuals with mental health conditions. It covers assessment methodologies tailored to this population, including how to overcome communication barriers and diagnostic overshadowing, and extends to the planning of integrated care actions, effective record-keeping, and navigation of multi-agency referral pathways. In practice, this ensures equitable access to healthcare and contributes to reducing the significant health inequalities experienced by adults with mental health needs.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes10 guidance points

    Safeguarding children

    This subtopic equips adult social care workers with the essential knowledge to recognise and respond to safeguarding risks affecting children they may encounter in their practice. It covers the signs of abuse and neglect, relevant legislation such as the Children Act 1989 and 2004, and the correct procedures for reporting concerns. Understanding how to safeguard children is critical even in adult-focused settings, as staff may come into contact with children during home visits, in shared households, or when supporting adults with parental responsibilities.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes10 guidance points

    Principles of supporting an individual to maintain personal hygiene

    This subtopic explores the fundamental role of personal hygiene in promoting dignity, health, and social inclusion for individuals with learning disabilities. It examines how support workers can empower individuals to make informed choices, adopt personalised routines, and maintain independence while respecting their preferences. The content also highlights the significance of recognising when changes in hygiene may signal physical, psychological, or safeguarding concerns that require sensitive intervention.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Principles of Care Planning (RQF), TQUK Level 3 Diploma in Adult Care (RQF) +2 more

    9 learning outcomes35 guidance points5 criteria

    Explore models of disability

    This element critically examines the key models of disability—medical, social, affirmative, and biopsychosocial—and their profound influence on adult care leadership. Learners will analyse how these frameworks shape organisational practice, challenge disabling barriers, and promote rights-based, person-centred support. The practical application involves auditing current policies, mentoring staff, and embedding a culture that views disability as a social construct, ensuring services empower rather than marginalise individuals.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes4 guidance points

    Understand and enable interaction and communication with individuals with dementia

    This element focuses on developing the skills to communicate effectively with individuals living with dementia, recognising the progressive nature of communication difficulties. Learners must understand and apply a range of person-centred interaction and communication approaches to promote well-being, maintain relationships, and reduce distress. Practical application includes adapting verbal and non-verbal techniques to each individual's unique needs and preferences, and using therapeutic methods like validation and reminiscence to support meaningful engagement.

    TQUK Level 2 Certificate in Dementia Care (RQF)

    1 learning outcomes10 guidance points

    The promotion of equality and diversity

    This element focuses on the practical application of equality and diversity principles within health and social care settings, emphasising how inclusive practice directly improves individual outcomes. Learners will explore relevant legislation such as the Equality Act 2010 and the Human Rights Act 1998, and demonstrate the ability to promote anti-discriminatory practice through person-centred care, advocacy, and challenging inequality. Mastery involves embedding equality into daily routines, policy development, and team leadership to create environments where all service users feel respected and valued.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Understand Supporting Individuals in End-of-Life Care  

    This element explores the holistic support required during end-of-life care, emphasizing the identification of common symptoms and their management, as well as the profound emotional, psychological, and practical impact on the individual, their family, and care providers. It integrates person-centred approaches to ensure dignity, comfort, and effective communication in the final stages of life.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes14 guidance points2 criteria

    Assist in the delivery of perioperative care and support of individuals

    This subtopic focuses on the essential role of the healthcare support worker in assisting individuals through the perioperative journey, encompassing pre-operative, intra-operative, and post-operative phases. Learners develop the skills to provide holistic, person-centred support that aligns with individual care plans, including managing the physical and psychological impacts of surgery, maintaining a safe environment, and recognising and responding to changes in the individual’s condition. Practical application involves direct support during admission, transfer, and recovery, as well as effective monitoring and documentation to ensure continuity of care and optimal outcomes.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Develop implement and review reablement services

    This subtopic focuses on the cyclical process of developing, implementing, and reviewing reablement services to maximise an individual's independence. Reablement is a strengths-based, time-limited intervention that supports people to relearn daily living activities and regain confidence after illness or deterioration. Effective practice requires person-centred planning, collaboration with multi-agency resources, and rigorous monitoring to ensure outcomes are achieved and sustained.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 4 Diploma in Adult Care (RQF)

    7 learning outcomes20 guidance points2 criteria

    Understand own role

    Understanding own role in adult social care involves working in agreed ways, building effective working relationships, and partnering with others. It requires knowledge of responsibilities, boundaries, and collaborative practice to provide quality care.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes6 guidance points

    Assist in the implementation of programmes to increase mobility, movement, and functional independence

    This subtopic focuses on the role of healthcare support workers in assisting with therapeutic programmes designed to enhance an individual's mobility, movement, and functional independence. It covers essential knowledge of relevant legislation, health conditions, and treatment approaches, alongside the practical skills required to implement prescribed interventions safely and effectively while maintaining accurate records and communication with supervising practitioners.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    The principles of Infection Prevention and Control

    This subtopic equips learners with foundational knowledge to prevent and control infections in social care settings, focusing on legislative compliance, risk assessment, and proper use of personal protective equipment and hygiene. It emphasizes the shared responsibility of care staff to safeguard vulnerable individuals from healthcare-associated infections through systematic procedures and individual accountability. Mastery of these principles is essential for safe practice and meeting regulatory standards, directly impacting the quality of care and patient wellbeing.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF), TQUK Level 2 Award in Prevention and Control of Infection (RQF)

    2 learning outcomes15 guidance points2 criteria

    Manage and support change

    This element equips learners with the skills to lead and manage change within community settings for children, young people, and families. It examines theoretical models of change, the importance of building a shared vision, and the practical steps of planning, implementing, and evaluating change initiatives. Effective change management is critical for improving service delivery and achieving positive outcomes for vulnerable groups.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    13 learning outcomes12 guidance points2 criteria

    Provide support for individuals within a shared lives arrangement

    This subtopic focuses on the support worker’s role in facilitating a shared lives arrangement, where an individual with learning disabilities lives with an approved carer in a family setting. It involves person-centred planning to identify the individual’s needs, wishes, and preferences, and implementing strategies to address power imbalances and support adjustment for both the individual and the carer’s household. The practical application ensures the arrangement remains sustainable and promotes the individual’s choice, independence, and quality of life.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Principles of supporting individuals with a learning disability regarding sexuality and sexual health

    This element explores the nuanced principles of supporting individuals with learning disabilities in relation to sexuality and sexual health, recognising that sexual development is a fundamental aspect of human identity that may be expressed differently or require tailored support. It equips learners to navigate sensitive conversations, uphold rights, and apply person-centred approaches within legislative frameworks, ensuring that individuals' autonomy and dignity are respected while addressing potential vulnerabilities. Practical application involves balancing empowerment with safeguarding, enabling informed consent, and fostering positive sexual well-being as part of holistic care.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 3 Diploma in Adult Care (RQF) +2 more

    10 learning outcomes43 guidance points5 criteria

    Facilitate coaching and mentoring of practitioners in health and soical care settings

    This element explores the strategic role of coaching and mentoring in developing practitioners within adult care, emphasizing its impact on service quality and staff competence. Learners will evaluate benefits, promote a coaching culture, identify skill gaps, implement structured interventions, and measure outcomes against organizational and regulatory standards.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes4 guidance points

    The relationship between lifespan development and health and wellbeing needs

    This subtopic examines the dynamic interplay between human development across the lifespan and the resulting health and wellbeing needs, emphasising how physical, cognitive, and psychosocial changes at each stage influence care requirements. Learners analyse how tailored care provision can enhance outcomes, from promoting healthy ageing to managing end-of-life transitions, and recognise the Assistant Healthcare Practitioner’s role in adapting support to meet these evolving needs.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Contribute to supporting individuals with a learning disability to access healthcare

    This element focuses on enabling individuals with learning disabilities to overcome barriers and access appropriate healthcare services. It covers the legal framework, service functions, person-centred planning, and practical support strategies. Competent support workers must apply inclusive communication, advocate for reasonable adjustments, and promote health checks to underpin long-term wellbeing.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes13 guidance points2 criteria

    Develop professional supervision practice in health and social care or children and young people’s work settings

    This element focuses on developing the knowledge and skills required to conduct effective professional supervision within health and social care or children and young people's settings. It explores the purpose of supervision as a tool for performance management, reflective practice, and safeguarding, while equipping learners to prepare, facilitate, and evaluate supervision sessions, including managing conflicts that may arise.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes5 guidance points

    Understand The Process Of Dementia

    This subtopic explores the biological underpinnings of dementia, including the progressive neurological damage that leads to cognitive decline. It examines how timely recognition and accurate diagnosis significantly influence care planning and emotional wellbeing, ultimately emphasising that all caregiving must be anchored in a person-centred approach that respects the individual's unique identity, preferences, and life history.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes12 guidance points2 criteria

    Implement the positive behavioural support model

    This element focuses on the practical application of the Positive Behavioural Support (PBS) model within adult care settings, enabling learners to understand and address challenging behaviour through a systematic, person-centred framework. It covers the theoretical underpinnings, functional analysis, and the implementation of multi-component interventions, including primary prevention, secondary strategies, and non‑aversive reactive techniques, all designed to enhance quality of life and reduce restrictive practices.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes20 guidance points2 criteria

    Understand the Delivery of Activities in Social Care

    This element focuses on the practical skills and knowledge required to plan, deliver, and evaluate activities in social care settings. It emphasises person-centred approaches, enabling individuals to exercise choice and control while promoting well-being. Learners must understand how to adapt activities to meet diverse needs and ensure safe, inclusive participation.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    1 learning outcomes8 guidance points

    Understand and implement a person centred approach to the care and support of individuals with dementia

    This element focuses on the core principles of person-centred dementia care, where the individual's preferences, life history, and unique needs drive all aspects of support. Learners will explore how to actively involve the person with dementia in care planning and daily decisions, as well as how to collaborate effectively with family carers and other professionals to create a holistic, empowering approach that upholds dignity and autonomy. Practical application includes using communication techniques, adapting routines, and documenting care to reflect the individual's voice, ensuring that care is truly tailored.

    TQUK Level 2 Certificate in Dementia Care (RQF)

    1 learning outcomes8 guidance points

    Understand safeguarding of children and young people _for those working in the adult sector_

    This topic covers safeguarding of children and young people for those working in the adult sector. Learners must understand policies, procedures, and practices for safe working, and how to respond to evidence or concerns of abuse or harm.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes6 guidance points

    Diabetes awareness

    This element equips adult care workers with essential knowledge about diabetes, covering its types, causes, and wide-ranging implications for an individual's health and well-being. It emphasises the application of person-centred approaches, tailored nutritional support, and rigorous monitoring to manage the condition effectively and prevent complications. Understanding psychosocial factors and links to other long-term conditions ensures holistic care delivery.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Common Health Conditions (RQF)

    9 learning outcomes28 guidance points3 criteria

    Understand Welfare of Babies Up To 3 Years Old

    This subtopic provides essential knowledge for caregivers on safeguarding the welfare of babies and young children up to three years old in early years settings. It covers key legislation and guidance such as the Early Years Foundation Stage (EYFS) framework, food safety practices to prevent illness, procedures for supporting unwell children, and the management of sleep risks including sudden infant death syndrome (SIDS) prevention. The content equips learners with the practical skills to maintain a safe, healthy, and nurturing environment.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes14 guidance points2 criteria

    Governance and Regulatory Processes in Adult Care

    This subtopic equips leaders in adult care with a detailed understanding of the legislative framework, statutory guidance, and internal governance structures that ensure safe, high-quality care delivery. It covers the regulatory requirements set by bodies such as the Care Quality Commission (CQC) and the practical application of inspection processes within one’s own service, enabling effective preparation, response, and continuous improvement.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes5 guidance points

    Improvement and development of service in adult care

    This subtopic focuses on the systematic approaches to improving and developing adult care services, ensuring they are person-centred, safe, and effective. It involves understanding quality assurance frameworks, using data to identify areas for improvement, and engaging with stakeholders to implement changes. Practical application includes planning improvement projects, monitoring progress, and evaluating outcomes to drive continuous service enhancement.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Provide support to maintain and develop skills for everyday life

    This element focuses on enabling individuals with learning disabilities to maintain and enhance their daily living skills, promoting independence and quality of life. It covers person-centred planning, implementation of tailored support strategies, and reflective evaluation to ensure continuous improvement. Practitioners must understand legislative frameworks, risk assessment, and collaborative working to facilitate skill development in areas such as personal care, meal preparation, and community participation.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Manage recruitment and selection in Health and Social care within the Community

    This subtopic focuses on the strategic management of recruitment and selection within community-based health and social care settings, ensuring compliance with legislation such as the Equality Act 2010 and safeguarding regulations. It equips leaders with the skills to design inclusive job descriptions, conduct fair interviews, and evaluate processes to continuously improve workforce quality and service delivery.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    5 learning outcomes8 guidance points

    Understand mental health problems

    This element focuses on recognizing and differentiating key mental health conditions such as depression, anxiety disorders, schizophrenia, and bipolar disorder. It explores the profound effects these conditions have on an individual's cognitive, emotional, and physical wellbeing, as well as how they can strain relationships, disrupt family dynamics, and create challenges for caregivers. Understanding these impacts is essential for delivering empathetic, person-centred care when assisting individuals with mobility.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF) +1 more

    4 learning outcomes30 guidance points4 criteria

    Principles of supporting individuals with a learning disability to access healthcare

    This element focuses on the essential principles that underpin effective support for individuals with learning disabilities when accessing healthcare services. It covers relevant legislation, the structure and function of healthcare services, professional roles, and the importance of care planning and health checks. Learners will explore the barriers individuals face and how to facilitate equitable access, promoting long-term health and well-being in line with person-centred practice.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Diploma in Care (RQF)

    2 learning outcomes20 guidance points2 criteria

    Assist others to plan presentations

    This element focuses on empowering individuals within healthcare settings to effectively plan and deliver presentations that convey their needs, preferences, or educational content. Learners will explore techniques for structuring information, selecting appropriate resources, and adapting plans to suit diverse audiences, ensuring that the person they assist remains at the centre of the process. Competence in this area supports advocacy, collaborative care planning, and professional development in health and social care roles.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Understand ways of supporting individuals with a learning disability to access healthcare

    This topic focuses on how support workers can facilitate access to healthcare for individuals with learning disabilities. It covers the legislative framework ensuring rights and protection, the range of healthcare services and professional roles involved, and the use of personalised health action plans to promote long-term wellbeing. Practical support strategies are explored to overcome common barriers such as communication difficulties, lack of reasonable adjustments, and negative attitudes within healthcare settings.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes10 guidance points

    Work in a person-centred way

    This element equips learners with the essential knowledge and skills to deliver care that is truly person-centred, ensuring that the individual’s values, preferences, and needs are at the core of all support. It covers understanding and applying person-centred values, working in a person-centred way, and comprehending mental capacity in the context of providing dignified care. Learners will also be able to support individuals to maintain comfort, identity, self-esteem, spiritual and overall wellbeing, actively addressing factors that may cause pain or emotional distress.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes4 guidance points

    Understand and meet the nutritional requirements of individuals with dementia

    This element focuses on recognising and addressing the specific nutritional challenges faced by individuals with dementia, including altered sensory perception, swallowing difficulties, and forgetfulness. It emphasises the critical role of the mealtime environment in promoting dignity and nutritional intake. Learners must demonstrate practical strategies to support individuals in enjoying nutritious meals while respecting preferences and maintaining person-centred care.

    TQUK Level 2 Certificate in Dementia Care (RQF)

    1 learning outcomes6 guidance points

    Manage resources and finance within own area of responsibility

    This element equips learners with the knowledge and skills to effectively manage resources and finances within a residential childcare setting. It covers planning, allocating, and monitoring resources to meet service needs, alongside budget preparation, control, and evaluation. Learners will develop competence in ensuring financial sustainability and compliance while maintaining high-quality care for children and young people.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    13 learning outcomes18 guidance points2 criteria

    Contribute to the care of a deceased person

    This element focuses on the sensitive and respectful care of deceased individuals, encompassing cultural, spiritual, and legal considerations. It equips care workers to support grieving families, prepare the deceased for transfer with dignity, and manage their own emotional responses professionally.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 3 Diploma in Healthcare Support Work (RQF), TQUK Level 2 Certificate in Dementia Care (RQF)

    3 learning outcomes22 guidance points3 criteria

    Using Mobile IT Devices

    Using Mobile IT Devices in the context of well-being and activity provision in care involves setting up mobile technology to meet individual needs, utilising applications and files for engagement, transferring data securely, and maintaining device functionality. This subtopic equips learners with practical skills to integrate mobile IT into care settings, enhancing communication, recreation, and person-centred support while adhering to data protection and organisational policies.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    1 learning outcomes8 guidance points

    Understand mental well-being and mental health promotion

    This element examines the multifaceted nature of mental well-being and mental health, distinguishing between holistic, clinical, and subjective perspectives and exploring how biological, psychological, social, and environmental factors influence them at different life stages. Learners will develop the skills to assess these factors in individuals and groups and design tailored, evidence-based strategies to promote mental well-being, with a specific focus on the dementia care context.

    TQUK Level 2 Certificate in Dementia Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF) +1 more

    4 learning outcomes30 guidance points4 criteria

    Innovation and change in adult care

    This subtopic explores the critical leadership functions of crafting a forward-looking vision for adult care services and guiding teams through transformation. Learners examine how to align service development with emerging sector trends, regulatory requirements, and the evolving needs of individuals, ensuring sustainable, person-centred outcomes. Effective change management principles are applied to plan, implement, and embed innovations while minimising disruption and fostering a positive culture.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes10 guidance points

    Providing Independent Advocacy support

    This subtopic focuses on the role of an independent advocate in empowering individuals with learning disabilities to express their needs, make informed decisions, and exercise their rights. The advocate must establish a safe, non-directive, and confidential relationship while supporting the individual to explore options, construct actionable plans, and develop self-advocacy skills. Practical application involves acting solely on the individual's instructions, reviewing progress, and ensuring a dignified end to the advocacy relationship.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes4 guidance points

    Assist practitioners in carrying out health care activities

    This element focuses on enabling healthcare support workers to effectively assist registered practitioners in delivering care activities within legal and best practice frameworks. It covers the application of current legislation, national guidelines, and local policies to ensure safe, person-centred assistance. Learners will develop the competence to prepare equipment, support the practitioner during procedures, and accurately report and record outcomes.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Contribute to the effectiveness of teams

    This subtopic focuses on the individual care worker's responsibility to actively support team effectiveness through understanding their role, engaging in reflective practice, managing workload, and fostering positive professional relationships. Learners explore how personal accountability and collaboration directly impact the quality of care delivery and team morale in health and social care settings.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    2 learning outcomes15 guidance points2 criteria

    Undertake a research project within services for health and social care or children and young people

    This element requires the learner to select, justify, and carry out a small-scale research project relevant to their health, social care, or children and young people's service setting. It encompasses developing a proposal, applying research methods, gathering and analysing data, and drawing conclusions to inform evidence-based practice. Successful completion demonstrates the ability to contribute to service improvement through systematic inquiry.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes12 guidance points

    Understand Physical Disability

    This subtopic delves into the complexities of physical disability, stressing the need to separate the person from the impairment to deliver dignified care. It examines the concept of physical disability, the multifaceted challenges individuals face, and practical strategies to promote independence and inclusion in social care settings.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    3 learning outcomes18 guidance points3 criteria

    Understand children and young person’s development

    This subtopic explores the holistic developmental trajectory of children from birth to 19 years, encompassing physical, cognitive, emotional, and social milestones. It equips residential childcare leaders with the knowledge to identify typical development, recognize factors causing delays or disruptions, and implement early interventions and supportive strategies to optimize outcomes. Understanding and applying these principles ensures that care practices are developmentally appropriate and tailored to individual needs, ultimately fostering resilience and well-being in young people.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    10 learning outcomes16 guidance points2 criteria

    Digital Skills for Care Settings

    This element equips care practitioners with essential digital competencies for modern care settings. It encompasses secure information storage, data protection, safe equipment usage, and effective technology-mediated communication. Learners also explore how digital tools support ongoing learning, career development, and the delivery of high-quality, person-centred care.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes8 guidance points

    Handling information in Adult Care

    This subtopic focuses on the principles and practices of handling information in adult care settings, emphasizing data protection, confidentiality, and the use of information systems to enhance care quality and compliance. It equips leaders to design and implement robust information management processes that support person-centered care and regulatory standards.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes6 guidance points

    Duty of Care in Care Settings

    The duty of care is a legal obligation embedded in care practice to ensure individuals are protected from harm and receive safe, high-quality care. This topic explores how practitioners must balance their duty with individuals’ rights to autonomy, manage dilemmas, handle complaints, and respond to incidents, all while maintaining compliance with legislation, professional standards, and organisational policies.

    TQUK Level 3 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Awareness of mental health legislation

    This subtopic explores the critical role mental health legislation plays in safeguarding the rights and well-being of individuals receiving care. It examines key statutes such as the Mental Health Act and Mental Capacity Act, focusing on lawful practice regarding restraint and the duty to follow Codes of Practice, especially when supporting those who lack capacity. A thorough understanding ensures healthcare support workers operate within legal boundaries, promote autonomy, and deliver person-centred care.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Health and safety in Adult Care

    This subtopic covers the legislative and regulatory framework governing health and safety in adult care settings, including the Health and Safety at Work Act 1974 and subsequent regulations. It emphasizes the leader's role in embedding a safety culture, conducting robust risk assessments, and ensuring compliance through effective policies and practice. Learners will explore practical strategies for managing risks to both service users and staff, promoting a safe environment that enables person-centred care.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes10 guidance points

    Contribute to the support of individuals with multiple conditions and/or disabilities

    This element explores the compounded effects of multiple conditions and/or disabilities on an individual's daily life, well-being, and support needs. It equips learners to identify appropriate services and interventions while actively contributing to person-centred care, emphasising the critical evaluation of one's own practice to enhance outcomes and promote independence.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes15 guidance points2 criteria

    Purpose and principles of Independent Advocacy

    This element explores the fundamental purpose and core principles of independent advocacy for individuals with learning disabilities, ensuring their voices are heard and rights upheld in decision-making processes. It examines how advocacy empowers individuals to express their wishes, secure their entitlements, and challenge exclusion, while adhering to professional standards and values such as autonomy, confidentiality, and empowerment. Practical application involves enabling individuals to access information, understand options, and make informed choices, whether in health, social care, housing, or personal welfare contexts.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes15 guidance points2 criteria

    Understand support for children and young people who are vulnerable and disadvantaged

    This element examines the complex interplay of individual, social, and economic factors that shape outcomes for children and young people in residential care, with a specific focus on the debilitating effects of poverty and disadvantage. It equips leaders with the knowledge to navigate national and local policy landscapes, foster effective multi-agency partnerships, and critically reflect on their own role in championing the rights and developmental needs of vulnerable children. Mastery of these concepts is essential for driving positive change and ensuring equitable life chances within residential childcare settings.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    11 learning outcomes15 guidance points2 criteria

    Use and develop systems that promote communication

    This element centres on the strategic development and refinement of communication systems to ensure they meet the diverse needs of individuals, staff, and partner organisations. Learners apply practical skills to audit, enhance, and maintain communication practices that directly improve care outcomes, enable partnership working, and ensure secure, lawful information management.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes7 guidance points

    Install and maintain assistive technology in adult care contexts

    This subtopic equips learners with the practical skills to safely install, commission, and maintain assistive technology devices that enhance independence and well-being for adults in care settings. It covers understanding the ethical and functional impact of such technology, ensuring user safety and dignity throughout the process. Learners will develop competence in supporting individuals to use, maintain, and, when necessary, discontinue assistive technology in accordance with care plans and regulatory standards.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Support and manage coaching and mentor practice in Health and Social Care within the Community

    This subtopic equips learners with the strategic leadership skills needed to embed coaching and mentoring cultures in health, social care, and children's settings. It critically examines the theoretical models, benefits, and practical implementation of coaching and mentoring to improve practitioner performance, reflective practice, and service user outcomes. Learners will explore how to diagnose development needs, design tailored interventions, and evaluate impact using robust evidence to drive continuous improvement.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    7 learning outcomes9 guidance points

    Contribute to the support of positive risk-taking for individuals

    This element aims to equip learners with the understanding and skills to support individuals in taking positive risks that promote independence, choice, and personal growth, while adhering to legal and professional frameworks. It explores the importance of risk-taking as part of everyday life and introduces person-centred risk assessment, where the individual’s views, strengths, and aspirations are central to decision-making. Learners also examine how duty of care does not prohibit risk but requires a balanced, well-documented approach to managing it, ensuring safety while respecting autonomy.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes10 guidance points

    Effective Communication in Care Settings

    Effective communication in adult care settings is fundamental to delivering person-centred support, ensuring safety, and promoting dignity. This element explores the importance of adapting communication methods to meet individual needs, preferences, and language requirements, while also addressing confidentiality boundaries. Learners will examine the role of advocacy and develop practical skills to communicate effectively in diverse care scenarios.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes8 guidance points

    Support families in maintaining relationships in their wider social structures

    This element focuses on enabling families of individuals with learning disabilities to build and sustain meaningful social connections within their communities. It explores the vital role of social interactions in reducing isolation and promoting wellbeing, while examining the discrimination that often limits opportunities. Practical support strategies are developed to help families access social activities, overcome barriers, and maintain relationships, fostering inclusive social networks.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Provide active support

    This element focuses on the practical application of active support, a model that enables individuals with learning disabilities to engage meaningfully in everyday activities. Learners must demonstrate how to use person-centred approaches to promote choice, independence, and participation, translating values into concrete actions. Effective implementation requires positive interaction techniques, individualized planning, and accurate record-keeping to evidence outcomes and adapt support over time.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Work in partnership in health and social care or children and young people’s settings

    Partnership working in health and social care involves collaborative practice between professionals, colleagues, service users, and other agencies to deliver integrated, person-centered care. It requires effective communication, role clarity, and mutual respect to ensure seamless service provision and positive outcomes for individuals and families.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes6 guidance points

    Build positive relationships with children and young people

    This element focuses on developing positive, trusting relationships with children and young people in healthcare settings, underpinned by current legislation, national guidelines, and best practice. Learners will explore the importance of these relationships for emotional well-being and effective communication, and demonstrate practical skills in establishing rapport, providing age-appropriate information, and offering advice while maintaining professional boundaries.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Understand the care system and its impact on children and young people

    This element explores the journey of children and young people into residential care, examining the legal and procedural frameworks, the impact on their wellbeing, and strategies for promoting positive experiences. Learners will critically evaluate how the care system shapes outcomes and develop skills to apply person-centred planning and support.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    6 learning outcomes6 guidance points

    Health and Wellbeing in Adult Care

    This subtopic focuses on the strategic leadership required to embed health and wellbeing as a fundamental ethos within adult care settings, ensuring that promoting independence and holistic wellness is central to all operational and care planning activities. It addresses how leaders can shape practice by fostering a culture that values personalised, preventative approaches to physical, mental, and emotional health, while aligning with regulatory standards such as the Care Act 2014. Mastery involves translating policy into consistent practice, developing staff competence, and evaluating outcomes to sustain a genuine wellbeing-focused environment.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes10 guidance points

    Understanding and Enabling Assisting and Moving Individuals

    This subtopic focuses on the essential principles of safe assisting and moving within social care, emphasizing the balance between promoting independence and ensuring safety for both individuals and workers. It covers legal responsibilities, risk assessment, person-centred planning, and practical techniques to minimize injury and uphold dignity. Mastery enables care workers to competently support mobility while adapting to changing individual needs and recording outcomes accurately.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes8 guidance points

    Lead and manage end of life care services

    This subtopic equips learners with the skills to lead and manage end of life care services, ensuring alignment with current legislation, policy, and best practice. It delves into theories of death and dying, person-centred approaches, and collaborative working to develop services that honour individual preferences and cultural needs. Practical application involves overseeing care delivery, supporting staff, and driving continuous quality improvement to achieve excellence in palliative and end of life care.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    2 learning outcomes16 guidance points2 criteria

    Support families who have a child with a disability

    This subtopic explores the multifaceted impact of childhood disability on family dynamics, including emotional, financial, and social challenges. Learners will develop skills to provide holistic family-centred support, enabling access to informal networks and coordinating effectively with multi-agency professionals. The ultimate goal is to empower families to build resilience and navigate systems of care.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Understanding Assisting and Moving Individuals

    This subtopic focuses on the foundational knowledge required for safe assisting and moving of individuals in social care settings. It covers manual handling legislation, risk assessment, biomechanics, and the physical and emotional impact on both workers and individuals. Learners must understand their own responsibilities, the roles of others, and the critical importance of environmental preparation and individual consent to ensure dignity, safety, and compliance with regulatory standards.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes6 guidance points

    Importance of Equality, Diversity, Inclusion and Human Rights in Adult Care

    This subtopic explores the foundational principles of equality, diversity, inclusion and human rights within adult care settings, emphasizing their legal and ethical imperatives. It equips leaders with the knowledge and strategies to foster an organisational culture that not only complies with legislative frameworks such as the Equality Act 2010 but actively champions and celebrates individual differences, ensuring person-centred, dignified care.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes4 guidance points

    Effective communication with individuals with sensory loss

    This subtopic focuses on the principles and practices of effective two-way communication with individuals who have sensory loss, ensuring the exchange is meaningful and promotes autonomy. It covers a range of adaptive methods—from sign language and tactile signing to assistive technologies—and requires learners to justify and evaluate their use in real care scenarios. Central to the element is the ability to not only support the individual directly but also to advocate and provide information that raises wider awareness of sensory loss within care settings.

    TQUK Level 3 Diploma in Adult Care (RQF)

    1 learning outcomes7 guidance points

    Understand the youth justice system as it relates to residential childcare

    This subtopic explores the intersection between residential childcare and the youth justice system, focusing on the heightened vulnerability of looked-after children to offending behaviour due to trauma, placement instability, and peer influences. It equips leaders with strategies to reduce criminalisation through proactive practice, multi-agency partnerships, and trauma-informed care, while also covering the secure estate and successful transitions back into the community.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    6 learning outcomes8 guidance points

    Provide support for journeys

    This element focuses on enabling individuals with learning disabilities to access community resources safely and confidently through effective journey planning, support, and review. Practitioners must apply person-centred approaches to assess and accommodate individual needs, preferences, and risks, while adhering to legal and organisational frameworks. The practical application involves collaborating with the individual throughout each stage—from initial planning to post-journey reflection—to promote independence, dignity, and wellbeing.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Lead and manage practice in dementia care

    This subtopic focuses on the leadership and management skills required to deliver high-quality dementia care within adult care settings. Learners will critically engage with current policy and research to inform practice development, promote wellbeing, and empower staff and carers to maintain meaningful relationships. Effective leadership involves translating evidence into person-centred approaches, mentoring teams, and fostering a culture of continuous improvement in dementia care delivery.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    2 learning outcomes14 guidance points2 criteria

    Care for a newborn baby

    This subtopic covers the essential knowledge and skills required to provide safe, holistic care for newborn babies in line with UK legislation and local policies. It focuses on understanding national guidelines such as UNICEF Baby Friendly Initiative, NICE guidance, and safeguarding protocols, while applying them to meet physical, social, emotional, and developmental needs through practical tasks like feeding, bathing, and clothing. Mastery of this element ensures healthcare support workers can promote the wellbeing of neonates and support their families effectively.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Effective Communication in Caregiving for the Elderly

    Learners understand the importance of effective communication, meet individual communication needs, and maintain confidentiality in caregiving for the elderly.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes14 guidance points2 criteria

    Principles of care planning in end of life care

    This topic covers the principles of care planning in end of life care, emphasising a person-centred approach. It includes understanding the process of advance care planning and how to develop care plans that respect individual preferences and needs.

    TQUK Level 2 Certificate in Principles of End of Life Care (RQF)

    1 learning outcomes6 guidance points

    Workplace leader application of social emotional development practice

    This topic covers how workplace leaders can apply social emotional development practices to enhance emotional resilience. It includes understanding mindset, emotional intelligence, and leadership models to support team wellbeing.

    TQUK Level 3 Award in Developing Emotional Awareness and Resilience in the Workplace (RQF)

    1 learning outcomes6 guidance points

    Common health issues affecting individuals in elderly care

    This subtopic explores the prevalent health challenges in elderly care, including dementia, urinary tract infections, pneumonia, wound management, depression, arthritis, and end-of-life considerations. Learners will gain insight into the physiological and psychological impacts of these conditions and develop practical strategies for holistic, person-centred care planning and intervention.

    TQUK Level 2 Certificate in Caring for the Elderly (RQF)

    1 learning outcomes9 guidance points

    Allergy awareness for those working in the service sector

    This subtopic equips learners with the knowledge to recognise the signs and effects of allergic reactions, from mild symptoms like hives to life-threatening anaphylaxis, and to understand practical risk-reduction measures in the service sector. It emphasises the importance of allergen management, clear communication, and emergency response to safeguard vulnerable individuals.

    TQUK Level 2 Certificate in Allergy Awareness (RQF)

    1 learning outcomes8 guidance points

    Mental health conditions and destructive behaviour

    This element explores the range of self-destructive behaviours that can manifest in individuals with mental health conditions, including self-harm, substance misuse, and disordered eating. It analyses the physical, psychological, and social consequences of these behaviours, and emphasises the importance of person-centred, empathetic support strategies that promote safety, dignity, and recovery. Learners will apply this knowledge to develop practical care plans and intervention approaches within health and social care settings.

    TQUK Level 3 Certificate in Understanding Mental Health (RQF)

    1 learning outcomes8 guidance points

    Awareness of roles and responsibilities in adult social care job roles

    This element introduces learners to the fundamental role of an adult social care worker, including who they support and the settings they work in. It explores the key responsibilities that underpin safe and effective care, such as promoting dignity, ensuring safety, and working as part of a team. Understanding these basics prepares learners for further study or entry-level employment in the sector.

    TQUK Level 1 Award in Preparation for Work in Adult Social Care (RQF)

    1 learning outcomes6 guidance points

    Care of Women After Giving Birth

    This unit focuses on the comprehensive care required by women in the postnatal period, encompassing physiological recovery, psychological adjustment, and the specific practice of belly binding. Learners must integrate knowledge of anatomical changes, healing timelines, and nutritional demands to support safe and effective postnatal practices, ensuring care is tailored to individual needs and cultural considerations.

    TQUK Level 3 Award in Postpartum Belly Binding (RQF)

    1 learning outcomes7 guidance points

    Aromatherapy in context

    This unit explores the foundational principles of aromatherapy, covering the therapeutic applications of essential and carrier oils, the science of olfaction and its psychophysiological effects, and the botanical origins of aromatic plants. Learners must integrate knowledge of plant taxonomy, oil extraction methods, and quality control to ensure safe, ethical, and effective clinical practice. Assessment focuses on applying this contextual understanding to select, blend, and advise on aromatherapy treatments tailored to individual client needs.

    TQUK Level 4 Diploma in Aromatherapy (RQF)

    1 learning outcomes7 guidance points

    Understand care and support planning and risk management in mental health

    This subtopic explores the principles and practices of care and support planning within mental health services, emphasising person-centred approaches that promote autonomy and recovery. It also examines the risk management process, including the identification, assessment, and management of potential risks to individuals and others, while balancing safety with positive risk-taking to support independence and well-being.

    TQUK Level 3 Certificate in Understanding Mental Health Care (RQF)

    1 learning outcomes6 guidance points

    The person centred approach to the care and support of individuals with dementia

    This subtopic explores how a person-centred approach values the individuality, preferences, and life history of people with dementia, promoting their well-being through effective communication, meaningful activities, and environmental adaptations. It critically examines the collaborative roles of professional carers, family members, and multi-agency teams in delivering holistic, dignified support that respects the person's identity and autonomy within the framework of current legislation and best practice guidance.

    TQUK Level 2 Award in Awareness of Dementia (RQF), TQUK Level 2 Certificate in the Principles of Dementia Care (RQF)

    2 learning outcomes13 guidance points2 criteria

    Care planning and therapeutic interventions in healthcare settings

    This subtopic explores the systematic process of care planning and the application of therapeutic interventions to achieve positive health outcomes. Learners will develop the skills to assess individual needs collaboratively, design evidence-based care plans, and implement interventions while upholding safeguarding and confidentiality principles. Mastery of this content ensures assistant practitioners can deliver person-centred, safe, and effective support across diverse healthcare settings.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes7 guidance points

    Understanding Attention Deficit Hyperactivity Disorder (ADHD)

    This element provides an essential foundation for understanding ADHD as a neurodevelopmental condition, distinguishing it from mere behavioural difficulties. Learners will explore the multifactorial causes, core symptoms of inattention, hyperactivity, and impulsivity, and their significant impact on daily functioning, relationships, and wellbeing. Practical application focuses on recognising these features in health and social care settings to inform person-centred support and appropriate management strategies, including both pharmacological and psychosocial approaches.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes6 guidance points

    Understand how to prepare to manage an incident of behaviour that challenges

    This element focuses on the proactive measures and preparatory steps required to effectively manage incidents of challenging behaviour. It emphasises the importance of developing individualised support plans, conducting risk assessments, and ensuring staff are trained in de-escalation techniques. Understanding how to create a safe environment and use communication strategies to prevent escalation is crucial for maintaining dignity and safety for all involved.

    TQUK Level 2 Certificate in Understanding Behaviour that Challenges (RQF)

    1 learning outcomes10 guidance points

    Causes of falls

    This subtopic explores the multifactorial causes of falls, categorising them into external (environmental), intrinsic (health and well-being), and behavioural (individual choices) risk factors. Understanding these interconnected causes enables care practitioners to conduct holistic risk assessments and implement targeted prevention strategies, thereby promoting safety and independence in vulnerable individuals.

    TQUK Level 2 Certificate in Falls Prevention Awareness (RQF)

    1 learning outcomes8 guidance points

    Principles of suicide and self-harm prevention

    This subtopic explores the core principles and evidence-based strategies for preventing self-harm and suicide. It emphasises the life-saving potential of open, non-judgemental conversations, the protective value of social support from family and friends, and the necessity of accessible professional interventions. Learners gain insight into how public awareness campaigns and the promotion of healthy coping mechanisms contribute to reducing risk and building resilience in individuals and communities.

    TQUK Level 2 Certificate in Self-harm and Suicide Awareness and Prevention (RQF)

    5 learning outcomes8 guidance points

    Logistical aspects of handling medication

    This subtopic covers the essential logistical processes involved in the safe management of medication within health and social care settings, including acquisition, storage, and disposal. Learners must understand the legal frameworks, organisational policies, and practical procedures that govern these activities to ensure medication safety, prevent errors, and comply with regulatory requirements. Mastery of these logistics is critical for roles involving medication handling, as it directly impacts service user safety and professional accountability.

    TQUK Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF)

    1 learning outcomes6 guidance points

    Understanding Drug Use: Facts, Effects, Symptoms and Attitudes

    This subtopic explores key factual information about various substances, their associated paraphernalia, signs and symptoms of use, and the diverse attitudes towards drug use. It equips learners with the ability to critically evaluate drug-related information from reliable sources, essential for professional practice in health and social care settings.

    TQUK Level 3 Certificate in Understanding Substance Misuse (RQF)

    1 learning outcomes8 guidance points

    Understand how to support individuals during the last days of life

    This subtopic explores the holistic support required for individuals in their final days of life, focusing on physical comfort, emotional and spiritual wellbeing, and effective communication with the dying person and their significant others. It also addresses the post-death procedures, the impact of loss on all involved, and the essential self-care strategies for professionals managing their own emotional responses.

    TQUK Level 3 Award in Awareness of End of Life Care (RQF)

    1 learning outcomes10 guidance points

    Assess and review assistive technology in adult care

    This subtopic equips adult care practitioners with the skills to systematically assess, implement, and review assistive technology solutions, ensuring they align with legislation, promote independence, and enhance wellbeing. It applies to real-world care settings where technology like telecare, mobility aids, and communication devices are used to support individuals, requiring a person-centred approach that involves the individual, their carers, and multidisciplinary teams.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Agreed Ways of Working in Care Settings

    This subtopic examines the critical importance of adhering to 'agreed ways of working'—the policies, procedures, and codes of conduct mandated by employers and regulators in adult care settings. It explores how these frameworks ensure safe, legal, and person-centred practice, while also defining professional relationships and the skills needed for effective collaboration with individuals, families, and multi-disciplinary teams. Applying these standards in daily practice is essential for delivering high-quality care, maintaining trust, and meeting legal obligations under frameworks such as the Health and Social Care Act 2008.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes8 guidance points

    Principles of supporting positive interaction, occupation and activity in dementia care

    This subtopic explores the principles and practices that underpin meaningful engagement for people living with dementia, emphasising the therapeutic value of positive interactions, purposeful activity, and occupation. It examines person-centred approaches that uphold identity, promote social inclusion, and enhance wellbeing, equipping learners with strategies to facilitate tailored, respectful support that aligns with individual preferences and life histories.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes8 guidance points

    Applied nutrition for vegetarians and vegans

    This subtopic explores the nutritional principles underlying vegetarian and vegan diets, focusing on the application of food therapy to prevent deficiencies and promote optimal health. Learners evaluate evidence-based strategies for planning balanced meat-free diets, addressing key nutrients such as protein, iron, calcium, vitamin B12, and omega-3 fatty acids. Practical application involves designing tailored dietary interventions to support specific health outcomes for vegetarian and vegan clients.

    TQUK Level 6 Diploma in Health Care and Nutritional Therapy (RQF)

    1 learning outcomes8 guidance points

    Understand dilemmas and public concerns in adult health and social care

    This element explores the complex ethical and practical dilemmas facing care workers, such as balancing autonomy with safety, and examines high-profile public concerns including abuse and neglect. Learners will analyse how serious case reviews have transformed safeguarding policies and person-centred practice in adult care settings.

    TQUK Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF)

    4 learning outcomes6 guidance points

    Cleaning, Decontamination and Waste Management

    This element focuses on the critical role of cleaning, decontamination, and waste management in infection control within health and social care settings. Learners explore standard infection control precautions, including effective cleaning schedules, appropriate disinfectant use, and the stages of decontamination (cleaning, disinfection, sterilization). The unit emphasizes safe handling, segregation, and disposal of healthcare waste (including sharps) to minimize cross-contamination risks and protect staff, patients, and the public.

    TQUK Level 2 Award in Prevention and Control of Infection (RQF), TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF), TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    3 learning outcomes24 guidance points3 criteria

    Distressed behaviour and learning disabilities in children

    This subtopic explores the defining characteristics of learning disabilities such as dyslexia, dyscalculia, and dyspraxia, and examines the relationship between these disabilities and distressed behaviour in children. Learners will develop practical skills in supporting a child with a learning disability who displays distressed behaviour, focusing on person-centred strategies, communication adaptations, and environmental adjustments to promote positive outcomes in care settings.

    TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF)

    1 learning outcomes6 guidance points

    Potential attitudes and perceptions to individuals with mental ill-health

    This subtopic explores the negative attitudes and misconceptions surrounding mental ill-health, focusing on the stigma and stereotypes prevalent in school environments and their wider societal impact. Learners will examine how these perceptions affect individuals' wellbeing and help-seeking behaviours, as well as organisational culture, reinforcing the need for advocacy and evidence-based understanding.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy in Schools (RQF)

    1 learning outcomes6 guidance points

    Explore principles of healthy eating

    This element explores the fundamental principles of healthy eating, emphasizing the direct connection between dietary choices and overall health. Learners will examine the essential components of a balanced diet, the roles of key nutrients, and best practices for safe and nutritious food preparation. Understanding these principles is vital for promoting wellbeing and preventing diet-related illnesses in health and social care settings.

    TQUK Level 2 Certificate in Understanding Nutrition and Health (RQF)

    1 learning outcomes6 guidance points

    Principles of bullying

    This element provides an essential introduction to the concept of bullying, including its definitions, forms, and contexts. Learners explore the behavioural indicators of bullying, the emerging issue of cyberbullying, and the profound short- and long-term effects on children and young people. Practical application focuses on developing awareness to identify and respond to bullying behaviours, underpinned by an understanding of discrimination and diverse vulnerabilities.

    TQUK Level 2 Certificate in Awareness of Bullying in Children and Young People (RQF)

    6 learning outcomes12 guidance points

    Principles of pathology

    This subtopic provides a comprehensive introduction to the scientific study of disease, covering the fundamental principles of pathology including aetiology, pathogenesis, morphological changes, and clinical significance. Learners will explore how to systematically identify and categorise diseases and disorders affecting major body systems, and develop the ability to explain both the underlying pathological processes and evidence-based treatment approaches, essential for informed practice in health and social care settings.

    TQUK Level 4 Certificate in Understanding Anatomy, Physiology and Pathology (RQF)

    1 learning outcomes8 guidance points

    Care during the final hours of life and bereavement care

    This unit examines the sensitive and practical aspects of providing holistic care to individuals in their final hours, ensuring comfort, dignity, and symptom management. It also addresses the respectful care of the deceased person and the theoretical and practical frameworks for supporting families and carers through the grieving process, applying models of loss to professional practice.

    TQUK Level 3 Certificate in the Principles of End of Life Care (RQF)

    1 learning outcomes7 guidance points

    Adapt and fit healthcare equipment, medical devices, assistive technology, or products to meet individuals’ needs

    Adapting and fitting healthcare equipment, medical devices, assistive technology, or products to meet individuals' needs is a person-centred process that ensures prescribed items are customised for optimal safety, comfort, and functional independence. This involves interpreting legal and policy frameworks, applying anatomical and physiological knowledge to avoid harm, and mastering technical specifications to make evidence-based adjustments. Proficiency in this area is critical for healthcare support workers to deliver holistic care and enable individuals to participate fully in daily life.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    Contribute to Promoting Nutrition and Hydration in Health and Social Care Settings

    This element equips care practitioners with the knowledge and skills to actively promote adequate nutrition and hydration within health and social care environments. It emphasises the practical application of dietary guidelines, collaborative working to plan balanced meals, and the critical role of monitoring fluid intake and nutritional status to prevent malnutrition. Learners develop competence in accommodating special dietary needs while upholding individual choice and dignity.

    TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (RQF)

    1 learning outcomes9 guidance points

    Policies and procedures relating to safe and healthy environments for babies and young children

    This subtopic explores the critical role of robust policies and procedures in safeguarding babies and young children within early years environments. It addresses statutory health and safety requirements, the value of proactive health initiatives for families, and the scientific rationale behind childhood immunisation programmes. Practitioners must translate these frameworks into daily practice to prevent illness, promote well-being, and ensure regulatory compliance.

    TQUK Level 2 Certificate in Understanding Common Illnesses Affecting Children (RQF)

    1 learning outcomes8 guidance points

    Mental health first aid in a workplace environment

    This element equips learners with the essential knowledge to act as a Mental Health First Aider in the workplace, focusing on early intervention and supportive communication. It covers the core principles and responsibilities, recognition of common mental health conditions and crisis presentations, and the practical steps to provide immediate support and signpost to professional help, ensuring workplace wellbeing and reducing stigma.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy (RQF)

    1 learning outcomes7 guidance points

    Mental Health and Mental Health Issues

    This subtopic provides an essential introduction to mental health, distinguishing it from mental ill-health and exploring the continuum from wellbeing to severe illness. It covers common mental health conditions such as depression, anxiety, schizophrenia, and bipolar disorder, along with their signs, symptoms, and impact on individuals. Additionally, it examines the legislative framework, including the Mental Health Act, Equality Act, and Care Act, and how these guide support and protect those with mental health problems.

    TQUK Level 2 Certificate in the Principles of the Mental Health Worker (RQF) , TQUK Level 2 Certificate in Understanding Working in Mental Health (RQF)

    2 learning outcomes18 guidance points2 criteria

    Working as Top Person in Medium Risk Confined Spaces

    This element addresses the crucial role of the Top Person in medium risk confined space operations, focusing on safe supervision, preparation, and emergency management. Learners must demonstrate competence in overseeing entry and exit, monitoring the team's adherence to procedures, and effectively coordinating responses to unforeseen incidents. The emphasis is on maintaining a safe environment through proactive risk control and clear communication.

    TQUK Level 2 Award in Working in Confined Spaces - Low and Medium Risk (RQF)

    7 learning outcomes9 guidance points

    Assess the needs of carers and families

    This subtopic focuses on the critical role of families and carers in adult care settings, emphasizing the importance of collaborative partnerships. It covers methods for engaging with carers to understand their perspectives, systematically assessing their support needs, and developing tailored plans to promote their well-being and sustainability in the caring role.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 3 Diploma in Adult Care (RQF)

    2 learning outcomes14 guidance points2 criteria

    Principles of infection prevention and control in a health care setting

    This element explores the fundamental principles of infection prevention and control within health care settings, focusing on the purpose of reducing healthcare-associated infections, the influence of legislation and national guidelines on local policies, the distinct roles and responsibilities of staff, and the systematic use of risk assessments to identify and mitigate infection hazards. It also covers the essential procedures such as hand hygiene, use of personal protective equipment, and safe waste management that form the basis of effective infection control practice.

    TQUK Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF)

    1 learning outcomes8 guidance points

    Managing paediatric illness, injuries and emergencies

    This subtopic equips learners with the essential knowledge and practical skills to manage a wide range of paediatric illnesses, injuries, and emergencies, from fractures and head injuries to acute medical conditions like anaphylaxis and poisoning. The focus is on prompt, safe, and effective first aid interventions that stabilise the infant or child until professional medical help arrives, emphasizing the differences in anatomy and physiology between infants, children, and adults.

    TQUK Level 3 Award in Paediatric First Aid (RQF)

    1 learning outcomes9 guidance points

    Principles of working with customers in the Health and Social Care sector

    This subtopic introduces the fundamental principles of effective communication within health and social care settings, emphasizing its significance in building positive customer relationships and ensuring service users feel heard and valued. Learners explore how clear, respectful, and tailored communication underpins quality care, and how collaborative teamwork and professional relationships directly influence customer satisfaction and outcomes.

    TQUK Level 2 Certificate in Working with Customers in Health and Social Care (RQF)

    1 learning outcomes8 guidance points

    Understanding Bipolar Disorder

    This subtopic provides an introductory exploration of bipolar disorder, covering its definition, potential causes, subjective experience, impact on various life domains, and the bidirectional relationship between daily stressors and symptom presentation. Learners will develop skills in recognising key symptoms, promoting stability, and identifying appropriate management strategies and support resources. The knowledge gained is essential for those seeking to provide empathetic and informed care in health and social care settings.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes8 guidance points

    Preparing for care planning

    Preparing for care planning involves laying the foundational steps to create a holistic, person-centred care plan tailored to the individual's unique needs, preferences, and aspirations. This process requires a systematic approach to gathering comprehensive information from the individual, their family, and other professionals, while embedding the core values of dignity, respect, and empowerment. Effective preparation also entails identifying potential risks to the individual's health, safety, and wellbeing, and proactively planning mitigation strategies to promote independence and quality of life.

    TQUK Level 2 Certificate in Principles of Care Planning (RQF)

    1 learning outcomes6 guidance points

    Develop, engage with and support effective partnerships

    This element equips residential childcare leaders with the knowledge and skills to develop, engage with, and support effective partnerships. It examines partnership working at national and local levels, emphasising the establishment of professional relationships with colleagues and other agencies. Learners explore the commissioning cycle and its application, along with the practical implications of collaborative working to achieve integrated, child-centred outcomes.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    10 learning outcomes16 guidance points2 criteria

    Understanding the Principles of Manual Handling

    This subtopic equips learners with the foundational knowledge required for effective manual handling training, focusing on the moral, legal, and financial reasons for safe practices, the systematic use of risk assessments to reduce workplace injuries, and the core principles, equipment types, and statutory testing requirements that underpin a safe manual handling culture. Mastery of these areas ensures trainers can confidently educate others on preventing musculoskeletal disorders and promoting ergonomic best practices in accordance with the Manual Handling Operations Regulations 1992 (as amended).

    TQUK Level 3 Award for Manual Handling Trainers (RQF)

    1 learning outcomes9 guidance points

    Understand diabetes

    This subtopic provides the fundamental knowledge required to understand diabetes, including the physiological roles of glucose and insulin, the distinct forms and causes of diabetes, key risk factors for developing Type 2 diabetes, and the standard diagnostic procedures. Mastery of these concepts is essential for safe and effective care planning and management in health and social care settings, enabling learners to support individuals with diabetes in maintaining optimal health.

    TQUK Level 2 Certificate in Understanding the Care and Management of Diabetes (RQF)

    1 learning outcomes8 guidance points

    Common traits and diagnosis of Autism Spectrum Conditions

    This topic explores the core characteristics of autism spectrum conditions, centred on the dyad of impairments—persistent difficulties in social communication and social interaction, alongside restricted, repetitive patterns of behaviour, interests, or activities. Learners examine how these traits vary widely across individuals and settings, and they evaluate the essential role of professional diagnosis in enabling tailored support and legal access to services. Practical application involves recognising early indicators in health and social care environments and understanding how multidisciplinary assessments inform person-centred planning.

    TQUK Level 2 Certificate in Understanding Autism (RQF)

    1 learning outcomes6 guidance points

    Principles of communication in adult social care settings

    This subtopic focuses on the essential role of communication in adult social care, emphasizing its impact on person-centred care and safeguarding. Learners explore how to adapt communication to meet diverse needs, overcome barriers such as sensory impairments or language differences, and uphold strict confidentiality principles. Practical application includes using communication tools, observing non-verbal cues, and applying legislation like the Data Protection Act 2018 to real-world care scenarios.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

    2 learning outcomes16 guidance points2 criteria

    Living with Special Educational Needs and Disabilities

    This element explores the lived experiences of individuals with special educational needs and disabilities, focusing on the concepts of neurodiversity and self-identity, alongside the societal, cultural and structural influences that shape their opportunities and well-being. Learners will examine the critical role of support systems and the detrimental impact of stigma, developing a holistic understanding necessary for inclusive practice.

    TQUK Level 2 Certificate in Special Educational Needs and Disability (RQF)

    5 learning outcomes9 guidance points

    Diversity and Ethics in the Use of Counselling Skills

    This subtopic explores the essential principles of ethical practice and diversity awareness when applying counselling skills. It equips learners with understanding of professional ethical frameworks, the nature and impact of discrimination, and the implementation of anti-discriminatory approaches to foster inclusive and respectful helping relationships. Practical application focuses on self-reflection, challenging personal biases, and adhering to ethical guidelines to protect client welfare.

    TQUK Level 2 Certificate in Counselling Skills (RQF)

    6 learning outcomes8 guidance points

    Infant care

    This subtopic covers the essential practical and theoretical knowledge required to deliver safe, holistic infant care. Learners develop skills in monitoring growth milestones, maintaining hygiene to prevent infection, supporting optimal feeding methods, and responding effectively to life-threatening emergencies such as an unconscious infant.

    TQUK Level 3 Diploma in Postnatal Care (RQF)

    4 learning outcomes6 guidance points

    Responding to a mental health emergency

    This subtopic focuses on the immediate and appropriate actions a mental health first aider must take when encountering a mental health emergency, such as a panic attack, severe distress, or suicidal crisis. It equips learners with the skills to assess risk, provide non-judgmental support, and guide individuals towards professional help, ensuring a safe and effective initial response.

    TQUK Level 2 Award for Emergency First Aid for Mental Health (RQF)

    1 learning outcomes9 guidance points

    Understand the diversity of individuals with dementia and the importance of inclusion

    This subtopic explores how diversity—encompassing factors like age, culture, gender, and life history—shapes each individual's unique journey with dementia. It emphasises that no two people experience dementia identically, and that recognising this diversity is fundamental to promoting inclusion. Learners will understand why a person-centred approach, which tailors care to each individual's needs and preferences, is essential for upholding dignity and enabling meaningful participation in daily life.

    TQUK Level 3 Award in Awareness of Dementia (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes11 guidance points2 criteria

    Introduction to personalisation for individuals with learning disabilities

    This subtopic introduces personalisation as a core principle in health and social care for individuals with learning disabilities, ensuring support is tailored to their unique needs, preferences, and goals. It explores legislative frameworks, person-centred planning tools, and practical strategies that shift control from services to the individual, promoting independence and choice. Understanding these foundations is essential for entry-level practitioners to deliver empowering, rights-based support in line with the Care Act 2014 and Valuing People principles.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    An awareness of learning disability and autism

    This element focuses on building foundational awareness of learning disability and autism within adult social care. It explores the distinct needs and lived experiences of individuals, emphasizing person-centred communication and the importance of reasonable adjustments in service delivery. Practical application involves applying key legislation and guidance to ensure inclusive, respectful, and legally sound support.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes8 guidance points

    Recognition and management of illness and injury in the workplace

    This element focuses on the systematic recognition and immediate management of a range of workplace injuries and illnesses. Learners develop the ability to conduct thorough secondary surveys and deliver evidence-based first aid for conditions including musculoskeletal trauma, head and spinal injuries, chest wounds, burns, eye injuries, poisoning, anaphylaxis, and major medical emergencies. Practical application emphasizes rapid, safe, and effective intervention to preserve life and prevent deterioration until professional help arrives.

    TQUK Level 3 Award in First Aid at Work (RQF)

    8 learning outcomes10 guidance points

    Moving people safely

    This subtopic focuses on the safe and dignified movement of individuals within health and social care settings, integrating legal, ethical, and practical considerations. It equips learners with the knowledge to conduct risk assessments, develop personal handling plans, select and test appropriate equipment, and apply safe handling principles while preserving the person's autonomy and well-being.

    TQUK Level 2 Award in Moving People Safely (RQF)

    1 learning outcomes8 guidance points

    Characteristics, traits and diagnosis of Specific Learning Difficulties

    This element explores the defining traits of common specific learning difficulties (SpLDs) such as dyslexia, dyspraxia, and dyscalculia, enabling practitioners to recognise early indicators in individuals across settings. It emphasises the critical role of formal diagnosis in accessing appropriate support and interventions, while outlining the multi-disciplinary referral and assessment pathway. Understanding these aspects equips professionals to make informed observations and referrals, ultimately improving outcomes for individuals with SpLDs.

    TQUK Level 2 Certificate in Understanding Specific Learning Difficulties (RQF)

    1 learning outcomes8 guidance points

    Principles for providing oral care in a health and social care setting

    This subtopic covers essential principles for providing safe and effective oral care in health and social care settings. It focuses on the accurate recording of oral hygiene and dental treatments to ensure continuity of care, the legal and ethical requirement of obtaining consent, recognizing when to seek professional advice to address oral health issues, and the correct use of protective equipment to prevent infection. Mastery of these principles ensures compliance with regulatory standards and promotes dignity and well-being for individuals receiving care.

    TQUK Level 2 Certificate in Oral Care for Health and Social Care (RQF)

    1 learning outcomes8 guidance points

    Living with childhood mental health conditions

    This element explores the lived experience of children and young people with mental health conditions, focusing on societal attitudes, stigma, and the multifaceted impact on the individual’s daily life, development, and relationships. It also examines the wider effects on family members and carers, emphasizing the practical challenges and emotional demands within care and support contexts.

    TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

    1 learning outcomes6 guidance points

    Enable individuals with behavioural difficulties to develop strategies to change their behaviour

    This element focuses on enabling individuals with learning disabilities and behavioural difficulties to develop and implement personalised behaviour change strategies. It requires practitioners to integrate knowledge of relevant legislation (e.g., Mental Capacity Act, Equality Act) and policies, understand the multifactorial influences on behaviour, and facilitate individuals' recognition of how their behaviour impacts others. Practical application involves collaborative goal-setting, positive behaviour support planning, and ongoing evaluation to ensure strategies are effective, ethical, and promote the individual's autonomy and well-being.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Diploma in Adult Care (RQF)

    2 learning outcomes19 guidance points2 criteria

    Legislation, guidance, information and support relevant to Autism Spectrum conditions

    This subtopic focuses on the key legislation, statutory guidance, and accessible information that shape rights, protections, and services for individuals on the autism spectrum and their families. Learners must critically examine how frameworks such as the Autism Act 2009, the Equality Act 2010, and the Care Act 2014 translate into duties for health and social care practitioners. Practical application involves identifying available support mechanisms—including advocacy, personal budgets, and specialist charities—and understanding how to signpost effectively while promoting person‐centred, rights‐based approaches.

    TQUK Level 3 Certificate in Understanding Autism (RQF)

    1 learning outcomes10 guidance points

    Importance of Personal Wellbeing in Adult Care

    This subtopic focuses on the critical role that personal wellbeing plays for leaders in adult care settings. It explores how self-awareness and proactive management of physical, mental, and emotional health directly influence leadership effectiveness, decision-making, and the quality of care provided. Learners will examine strategies to maintain and improve their own wellbeing, manage stress, and model positive behaviours to foster a supportive workplace culture.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes10 guidance points

    Understand, lead and support effective information sharing, positive relationships and communication systems

    This element examines the theoretical foundations of communication and their practical application in leadership roles within services for children, young people and families. It guides learners in managing and improving communication systems, ensuring effective information sharing, and employing conflict management strategies to foster positive relationships and multi-agency partnership working.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    11 learning outcomes14 guidance points2 criteria

    Support individuals during a period of change

    This element equips learners with the skills to support individuals with learning disabilities through transitional periods. It emphasises understanding emotional and practical responses to change, collaborative planning, and the implementation of person-centred strategies to manage or adapt. Effective evaluation of the support provided ensures continuous improvement in promoting independence and well-being during change.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes16 guidance points2 criteria

    Lead communication in adult care settings

    Lead communication in adult care settings focuses on enabling person-centred interactions by understanding diverse communication needs, implementing assistive technologies, and ensuring information is shared accurately and confidentially. It is essential for promoting dignity, choice, and well-being in care delivery.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes9 guidance points

    Care for individuals with urethral catheters

    This subtopic focuses on the comprehensive care of individuals with urethral catheters, encompassing legislative compliance, procedural knowledge, equipment use, and practical skills. Learners will develop the competence to prepare, perform, and monitor catheter care safely, ensuring dignity, infection prevention, and person-centered support.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Lead health and safety in adult care settings

    This unit develops the knowledge and skills needed to lead on health and safety in adult care environments. Learners explore legal frameworks, effective risk management, and strategies to promote a culture of safety. The practical focus is on embedding safe practices, supporting staff, and ensuring compliance to protect service users, visitors, and colleagues.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Support independence in the tasks of daily living

    This subtopic covers the principles and practical techniques for enabling individuals with learning disabilities to carry out daily living tasks independently, such as meal preparation, shopping, and maintaining a safe home. It emphasises person-centred planning, risk enablement, and adaptive support to promote dignity, choice, and autonomy in everyday life.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Undertake a research project within services

    This subtopic focuses on equipping learners with the practical skills to design, execute, and evaluate a small-scale research project within health, social care, or children's services, emphasizing ethical considerations, stakeholder involvement, and evidence-based practice improvement. It guides learners through selecting a relevant service-related issue, justifying methodology, collecting and analyzing data, and presenting actionable findings. The aim is to foster reflective leadership capable of using research to drive quality enhancements in community-based settings.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    12 learning outcomes17 guidance points2 criteria

    Support individuals in the use of assistive technology

    This subtopic focuses on enabling individuals with learning disabilities to effectively use assistive technology (AT) to enhance independence and quality of life. It covers understanding the wide range of AT available, their purposes, and how to critically evaluate their effectiveness. Practical skills in person-centred selection, implementation, and review are central, ensuring technology truly meets individual needs and outcomes within legal and ethical frameworks.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes10 guidance points

    Duty of care

    This element focuses on the legal and ethical responsibility of care workers to act in the best interests of those they support, while respecting their rights and choices. It explores the implications of duty of care, including the need to uphold safety and well-being, and the challenges that arise when balancing these duties with individual autonomy. Learners gain practical insight into recognising dilemmas, accessing support, and effectively handling complaints in line with organisational policies and regulatory standards.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Adult Social Care Certificate (RQF)

    2 learning outcomes20 guidance points2 criteria

    Care for the older person

    This element focuses on developing holistic care skills for older individuals, encompassing knowledge of the physical, psychological, and social aspects of ageing. Learners will explore how to adapt communication techniques to overcome barriers such as sensory loss or cognitive decline, and apply person-centred approaches to support independence, dignity, and well-being in care settings like residential homes or community care.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Undertake, promote and support continuing Professional Development

    This element focuses on the systematic integration of continuing professional development (CPD) and reflective practice as core leadership responsibilities within residential childcare. Leaders learn to critically assess their own and their team's practice, construct and monitor professional development plans, and embed a learning culture that directly improves outcomes for children and young people in line with regulatory standards.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF), TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    11 learning outcomes19 guidance points2 criteria

    Caring for the physical and nutritional needs of babies and young children

    This unit element focuses on the holistic physical care and nutritional support required for babies and young children from birth to 36 months. Learners must demonstrate competence in providing safe, age-appropriate care routines, promoting physical activity, and meeting nutritional needs that align with current UK health guidelines. Practical application includes working in settings such as nurseries, hospitals, or home-based care, where these skills directly impact child development and well-being.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Lead and manage group living for adults

    This element focuses on the leadership skills required to create and sustain a group living environment that enhances well-being, independence, and dignity for adults in care settings. Learners will explore how to design physical spaces, plan meaningful daily activities, and foster a positive culture that supports individual outcomes. Effective management of group dynamics, resources, and staff is critical to maintaining a therapeutic and safe living environment.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes7 guidance points

    Support individuals in their relationships

    This subtopic focuses on enabling individuals with learning disabilities to develop and maintain meaningful relationships, whether personal, social, or intimate. It requires understanding factors affecting capacity, such as cognitive ability and social environment, and applying person-centred approaches to support identification, development, and review of relationships. Effective practice involves balancing autonomy with safeguarding, ensuring rights, choice, and inclusion are upheld at all stages.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes20 guidance points2 criteria

    Equality, Diversity, Inclusion and Human Rights in Care Settings

    This element explores the fundamental principles of equality, diversity, inclusion and human rights within adult care settings. Learners examine the legislative and organizational influencers that shape practice, understand the critical importance of upholding these values for person-centred care, and develop practical skills to actively promote inclusion and challenge discrimination in their daily work.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes8 guidance points

    Enable rights and choices of individuals with dementia whilst minimising risks

    This subtopic focuses on enabling individuals with dementia to exercise their rights and make choices while minimizing risks of harm. It requires applying key legislation such as the Mental Capacity Act and Deprivation of Liberty Safeguards, alongside person-centred approaches and risk assessment. Carers and other professionals must collaborate to uphold dignity, respect, and autonomy, ensuring that the individual’s voice remains central to care decisions.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes4 guidance points

    Lead inclusive practice in adult care settings

    This element focuses on equipping lead adult care practitioners with the knowledge and skills to champion equality, diversity, and inclusion within their settings. It explores the legislative and ethical frameworks, the practical application of inclusive practice to overcome barriers, and the strategies to embed a culture that values individual differences. Learners will develop the competence to lead by example, ensuring care delivery is person-centred and free from discrimination.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes7 guidance points

    Support individuals to access and use services and facilities

    This element equips learners to empower individuals with learning disabilities in navigating community services and facilities, focusing on overcoming physical, sensory, cognitive, and attitudinal barriers. It covers person-centred planning, risk enablement, and collaborative working to ensure individuals exercise choice and control while accessing health, leisure, and social care resources. Practical application involves conducting assessments, supporting decision-making, advocacy, and facilitating reflective reviews to enhance future access and independence.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Equality and inclusion in care settings

    This element covers the fundamental principles of equality and inclusion in health and social care settings, focusing on the rights of individuals to be treated fairly and without discrimination. Learners must understand how to promote anti-discriminatory practice and apply inclusive approaches that respect diversity, culture, and individual needs. The ability to access and utilise information, advice, and support sources is essential to maintaining a legally compliant and person-centred care environment.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes6 guidance points

    Lead and manage infection prevention and control within the work setting

    This subtopic focuses on the leadership and management of infection prevention and control (IPC) within adult care settings, ensuring compliance with statutory requirements and best practice. It covers the critical analysis of current policies, leading their implementation, managing risk, exchanging information on infections, and evaluating the effectiveness of IPC measures to safeguard service users and staff. Learners must demonstrate the ability to drive a positive culture of infection prevention and continuous improvement at an organizational level.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes4 guidance points

    Carry out blood collection from fixed or central lines

    This subtopic focuses on the safe and competent collection of blood specimens from fixed lines, including central venous catheters and arterial lines, in a healthcare setting. It integrates knowledge of relevant legislation and national guidelines with practical skills in aseptic technique, sample handling, and accurate documentation. Learners must demonstrate proficiency in minimising infection risk, ensuring sample integrity, and promptly reporting and managing any complications.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes11 guidance points

    Facilitate learning and development activities to meet individual needs and preferences

    This element focuses on how adult care workers can facilitate learning and development activities that are tailored to the unique needs, preferences, and goals of individuals. It covers the entire process from understanding the value of learning for well-being and independence, through collaborative planning and preparation, to hands-on facilitation, evaluation, and continuous improvement. Practical application includes using everyday interactions and structured sessions to promote skills, confidence, and social inclusion within care settings.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    7 learning outcomes13 guidance points2 criteria

    Lead learning and development in adult care services

    This subtopic equips learners with the skills to lead learning and development in adult care, ensuring safe, effective practice that meets regulatory standards. It covers identifying needs, applying adult learning principles, planning and implementing development activities, and critically evaluating their impact on practice and outcomes.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Equality, diversity and inclusion in dementia care practice

    This subtopic explores how equality, diversity and inclusion principles are integrated into dementia care to provide person-centred support that respects each individual's unique identity, cultural background and personal history. It emphasises practical application in meeting the varied communication, social and care needs of people with dementia, ensuring their rights and preferences are upheld while combating discrimination and promoting dignity.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Dementia Care (RQF)

    2 learning outcomes12 guidance points2 criteria

    Support individuals to access and use information about services and facilities

    This subtopic focuses on enabling support workers to assist individuals with learning disabilities in navigating, selecting, accessing, and critically evaluating information about relevant services and facilities, promoting independence and informed choice. It integrates person-centred approaches to communication, decision-making, and advocacy, ensuring that support is tailored to individual communication needs and preferences. Mastery of this element is essential for empowering individuals to exercise their rights and enhance their quality of life through effective service utilisation.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes7 guidance points

    Support individuals to access education, training or employment

    This subtopic explores the critical role of education, training, and employment in enhancing the independence and social inclusion of individuals with learning disabilities. It examines the legislative and policy context, including the Mental Capacity Act and the Care Act, and the practical strategies for enabling access and participation. Effective support requires individualized planning, advocacy, and ongoing evaluation to ensure meaningful engagement aligns with personal goals and aspirations.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes10 guidance points

    Carry out vision screening

    This unit equips learners with the competence to perform vision screening in accordance with current legislation, national guidelines, and good practice within healthcare settings. It addresses the physiological, environmental, and psychological factors affecting vision, and develops practical skills for patient preparation, accurate measurement, and post-procedure support. Emphasis is placed on maintaining confidentiality, obtaining informed consent, and ensuring the dignity and safety of individuals throughout the screening process.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Lead practice in assessing and planning for the needs of families and carers

    This unit develops leadership skills in promoting the vital role of families and carers in care delivery, ensuring staff recognise their contributions and assess their needs holistically. Learners will design and implement robust care planning processes that involve families and carers as partners, and critically evaluate the quality of assessments and plans to drive continuous improvement in adult care settings.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes7 guidance points

    Facilitate person centred assessment, planning, implementation and review

    This subtopic focuses on the principles and practices of person-centred care within adult care settings, emphasizing the individual's active involvement in assessment, planning, implementation, and review of their care. Practitioners learn to facilitate holistic assessments, collaboratively develop care plans, support their implementation, monitor outcomes, and conduct reviews to ensure care remains responsive to the person's changing needs and preferences.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Dementia Care (RQF)

    8 learning outcomes25 guidance points3 criteria

    Handling Information in Care Settings

    This subtopic focuses on the legal and ethical responsibilities of adult care workers in managing personal and sensitive information. It covers data protection principles, confidentiality, secure record-keeping, and the Caldicott principles, emphasizing the importance of information governance in delivering safe and effective care. Learners will apply these principles to real-world scenarios to ensure compliance with regulatory requirements and promote trust with individuals receiving care.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes7 guidance points

    Lead practice in information, advice and guidance services

    This subtopic focuses on leading the delivery of high-quality information, advice and guidance (IAG) within adult care settings. It requires an in-depth understanding of relevant legislation (e.g., Care Act 2014, Data Protection Act 2018) and professional standards to ensure services are accurate, impartial, and person-centred, empowering individuals to make informed decisions about their care and support.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes4 guidance points

    Support individuals to maintain personal hygiene

    This element focuses on the critical role of personal hygiene in promoting health, dignity, and well-being for individuals with learning disabilities. Learners will explore how to provide person-centred support with hygiene routines, respecting preferences and privacy, while recognising that changes in hygiene may signal physical illness, mental health issues, or unmet needs. Practical application involves using sensitive communication and assistive techniques to empower individuals in maintaining their personal care.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes12 guidance points2 criteria

    Support individuals to access housing and accommodation services

    This subtopic equips support workers with the knowledge and skills to assist individuals with learning disabilities in navigating the complex landscape of housing and accommodation services. It emphasises person-centred approaches to identify appropriate options, plan transitions, and coordinate with service providers, ensuring the individual's preferences and support needs are central. Practical application involves advocacy, multi-agency collaboration, and ongoing review to maintain suitable living arrangements.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes9 guidance points

    Lead positive behavioural support

    This subtopic develops the skills required to lead and embed Positive Behavioural Support (PBS) within adult care settings, ensuring a proactive and person-centred approach to behaviours that challenge. It covers the theoretical, legal, and ethical frameworks underpinning PBS, enabling learners to conduct functional analyses and design multi-element support plans that prioritise prevention and quality of life. The focus is on leadership responsibilities in implementing, monitoring, and reviewing PBS strategies in collaboration with individuals and their support networks.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    7 learning outcomes8 guidance points

    Carry out wound drainage care

    This subtopic focuses on the safe and effective management of wound drainage systems within healthcare support. It equips learners with the knowledge and practical skills to assess, prepare, maintain, and document drainage care, ensuring infection prevention, patient comfort, and accurate monitoring of outputs. Mastery involves understanding closed and open drainage systems, troubleshooting complications, and adhering to organisational policies and professional standards.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Gain access to the homes of individuals, deal with emergencies and ensure security on departure

    This element focuses on the essential skills care workers need to safely and respectfully enter, navigate, and secure individuals’ homes while delivering domiciliary care. It addresses agreed entry methods, handling unexpected barriers, managing in-home emergencies, and ensuring security upon leaving, all in line with person-centred practice and organisational policies. Mastery ensures service user safety, dignity, and compliance with legal and ethical standards.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes7 guidance points

    Support individuals to negotiate environments

    This subtopic focuses on enabling individuals with learning disabilities to navigate their surroundings safely and independently. It covers assessing environmental barriers, planning appropriate support, implementing strategies to promote autonomy, and evaluating the effectiveness of interventions. Practitioners learn to balance safety with empowerment, ensuring individuals can access community resources and participate fully in daily life.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Lead practice to promote quality assurance in adult care services

    This subtopic focuses on equipping learners with the knowledge and skills to lead quality assurance practices in adult care services, ensuring compliance with regulatory frameworks such as the CQC and understanding factors that influence service quality. It explores management approaches to drive continuous improvement and deliver high-quality, person-centred care. Practical application involves evaluating and enhancing care standards within real-world settings.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Health and Safety in Care Settings

    This subtopic explores the essential principles and practices for maintaining a safe care environment, covering legal responsibilities, risk management, and emergency procedures. Learners will develop competence in moving and handling, hazardous substance control, fire safety, and security, underpinned by a duty of care to protect individuals and staff.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes11 guidance points

    Lead the management of transitions

    This subtopic focuses on the leadership role in managing transitions within adult care settings, ensuring individuals receive seamless, person-centred support through significant life changes. It addresses the psychological, social, and practical impacts of transitions on wellbeing and equips managers to guide staff in facilitating positive outcomes, while maintaining legal and ethical standards.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes10 guidance points

    Collaborate in the assessment of environmental and social support in the community

    This subtopic equips learners to work collaboratively in assessing and planning environmental and social support for individuals in community settings. It requires applying current legislation and good practice guidelines to person-centred assessments, ensuring that support adaptations are both safe and empowering. Mastery involves effective partnership with individuals, families, and multidisciplinary teams to promote independence and quality of life.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Lead practice to support individuals to participate in education, training or employment

    This subtopic explores the role of a lead practitioner in enabling adults with care and support needs to access and sustain education, training, or employment. It covers the regulatory framework, such as the Equality Act 2010 and the Care Act 2014, that promotes rights and entitlements, alongside practical strategies for person-centred support. Effective leadership in this area requires coordination of multi-agency resources, advocacy for reasonable adjustments, and robust evaluation to measure outcomes and drive continuous improvement.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes7 guidance points

    Support individuals to manage their finances

    This subtopic equips learners with the skills to empower individuals with learning disabilities to manage their finances independently and safely. It emphasizes accessing financial information, providing person-centred support, assisting with applications for financial aid, and contributing to reviews to ensure ongoing effectiveness and adaptation to the individual's changing needs.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Importance of Choice and Independence in Care Settings

    This element explores the fundamental role of choice and independence within adult care settings, emphasising how person-centred approaches empower individuals to lead fulfilling lives. It examines the duty of care professionals to uphold and promote individuals' rights, while balancing necessary risk management to support autonomy safely. Practical application involves using risk assessments not as barriers but as tools to enable informed decision-making and maintain dignity.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes7 guidance points

    Handle information in care settings

    Handling information in care settings involves securely managing personal data to comply with legal requirements like GDPR, respect individuals' rights to privacy, and maintain trust. This subtopic teaches how to record, store, and share information appropriately, following agreed ways of working, and how to seek guidance when procedures are unclear. Practical application ensures data protection in daily tasks, from documenting care to sharing information with multi-disciplinary teams, safeguarding well-being.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    2 learning outcomes16 guidance points2 criteria

    Leadership and Management in Adult Care

    This element introduces the core principles, theories, and styles of leadership and management specifically applied to adult care settings. It equips learners with the ability to critically evaluate different approaches and adopt appropriate strategies to enhance service delivery, team performance, and person-centred outcomes in line with regulatory and professional standards.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes8 guidance points

    Support individuals with self-directed support

    This element focuses on enabling individuals with learning disabilities to exercise choice and control over their support through self-directed support mechanisms. Learners will explore the principles of personalisation, including personal budgets and support planning, and develop practical skills to facilitate individuals in directing their own care and conducting outcome-focused reviews.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes13 guidance points2 criteria

    Support Individuals With Specific Communication Needs

    This element focuses on equipping learners with the skills to identify, understand, and address the unique communication needs of individuals with learning disabilities. It emphasizes the importance of person-centred approaches to facilitate effective interaction, use of communication aids, and promotion of inclusive communication between the individual and others. Practical application involves assessing needs, implementing support strategies, and reviewing their effectiveness in real care settings.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes13 guidance points2 criteria

    Communicate with individuals about health promotion and wellbeing

    This element focuses on developing the healthcare support worker's ability to engage individuals in meaningful conversations about their health and wellbeing, recognising how lifestyle choices directly impact health. Learners will explore the interplay between physical, mental, and social wellbeing, and the array of personal, environmental, and socioeconomic factors that shape health behaviours. Effective communication strategies are central, including using person-centred approaches to motivate individuals to adopt healthier lifestyles and address health-related issues, ensuring they feel supported and empowered to make informed decisions.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Leading Person-Centred Practice in Adult Care

    This element focuses on the leadership and management of person-centred practice within adult care settings, emphasising how to embed outcomes-based approaches that empower individuals. It explores the critical role of building and leveraging relationships, alongside the skillful management of positive risk-taking, to enable individuals to achieve their desired quality of life. Learners will examine how to lead teams in implementing policies and practices that uphold dignity, choice, and control.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes9 guidance points

    Health, safety and wellbeing in care settings

    This subtopic covers the essential principles of maintaining health, safety, and wellbeing in care settings, including legal responsibilities, risk assessment, accident response, infection control, moving and handling, hazardous substances, fire safety, security, and stress management. Learners must understand how to apply these principles in practice to ensure the safety of themselves, colleagues, and individuals receiving care, thereby meeting regulatory requirements and promoting a safe working environment.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    2 learning outcomes29 guidance points2 criteria

    Importance of Health and Wellbeing

    This element explores the fundamental role of health and well-being in adult care, emphasising a holistic approach that integrates physical, mental, emotional, and social dimensions. Learners examine how to effectively monitor, assess, and respond to changes in an individual's condition, while also promoting positive well-being through person-centred strategies and collaborative working.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes9 guidance points

    Manage induction in health and social care or children and young people’s settings

    This subtopic explores the critical role of induction in ensuring new staff in adult care or children’s settings understand safeguarding, policies, and their responsibilities. It covers designing, delivering, supporting, and evaluating induction to meet regulatory standards like CQC or Ofsted, aiming to foster competent, confident practitioners who provide safe, person-centred care. Effective induction reduces turnover and embeds organisational values from the outset.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes14 guidance points2 criteria

    Support individuals to prepare for and settle in to new home environments

    This element equips learners to support individuals with learning disabilities through the significant life event of moving home, covering emotional, social, and practical dimensions. It focuses on person-centred approaches to preparation, fostering familiarity and reducing anxiety, and emphasizes the critical role of ongoing support to ensure successful settling in and long-term well-being.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes5 guidance points

    Implement person-centred approaches in care settings

    Person-centred approaches in care focus on treating individuals with dignity, respecting their choices, and promoting independence. Learners must understand consent, active participation, and well-being. The goal is to empower individuals and tailor support to their needs.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes6 guidance points

    Manage personal and professional behaviour in adult care

    This topic covers managing personal and professional behaviour in adult care, focusing on values, principles, and standards. Learners will evaluate their own behaviour and support others in reflective practice.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Conduct intravenous cannulation

    This element equips learners with the knowledge and skills to safely perform intravenous cannulation, underpinned by relevant legislation and best practice. It covers the theoretical rationale, meticulous preparation, competent insertion technique, and post-procedure monitoring essential for maintaining patient safety and effective intravenous access. Mastery of this skill ensures compliance with regulatory standards and enhances the quality of patient care.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Leading the Vision in Adult Care

    This element explores how leaders in adult care formulate, articulate, and embed a strategic vision that ensures high-quality, person-centred services. It emphasises the leader's role in securing stakeholder commitment, driving cultural change, and aligning vision with legislative frameworks to deliver sustainable improvements in care outcomes.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes8 guidance points

    Support individuals with a learning disability to access healthcare

    This subtopic focuses on equipping support workers with the knowledge and skills to enable individuals with learning disabilities to navigate healthcare systems effectively. It covers understanding legal frameworks like the Mental Capacity Act and the Equality Act, the roles of multidisciplinary healthcare teams, and the importance of person-centred health action plans. Learners will develop practical competence in supporting healthcare access, addressing barriers, and promoting long-term health outcomes.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes10 guidance points

    Support parents with disabilities

    This subtopic focuses on equipping support workers with the knowledge and skills to effectively assist parents with learning disabilities in their parenting role, in line with current legislation and best practice. It addresses the practical, emotional, and social support needed, while balancing the rights of parents with the paramount duty to safeguard and promote the welfare of children. Key themes include working in partnership with multi-agency teams and overcoming barriers to ensure families receive coordinated, strengths-based support.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes12 guidance points2 criteria

    Infection Prevention and Control in Care Settings

    This subtopic covers the essential principles and practices of infection prevention and control in adult care settings, aiming to protect vulnerable individuals, staff, and visitors from healthcare-associated infections. It emphasizes understanding the chain of infection, implementing standard precautions, and correctly using personal protective equipment and safe waste disposal to break the transmission cycle. Practical application involves risk assessment, adherence to statutory and regulatory requirements, and effective management of infection outbreaks.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes9 guidance points

    Massage for Postpartum Women

    This unit covers postnatal massage principles, essential oils, procedure flow, and techniques to ease discomfort in postpartum women.

    TQUK Level 3 Award in Postpartum Belly Binding (RQF)

    1 learning outcomes6 guidance points

    Safeguarding individuals who may experience mental ill-health in a school setting

    This topic covers safeguarding individuals experiencing mental ill-health in schools, focusing on person-centred approaches, positive relationships, online safety, and responding to safeguarding concerns.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy in Schools (RQF)

    1 learning outcomes6 guidance points

    Distressed behaviour and mental health in children

    This element examines the core characteristics of mental health in children, distinguishing between positive mental well-being and indicators of mental ill-health that may present as distressed behaviour. It equips learners with practical, child-centred strategies to support a child with a mental health condition, focusing on de-escalation, communication, and collaborative working to promote recovery and resilience.

    TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF)

    1 learning outcomes11 guidance points

    Awareness of the Mental Capacity Act 2005

    This subtopic explores the Mental Capacity Act 2005 (MCA), a pivotal piece of legislation safeguarding adults who lack the mental capacity to make specific decisions. It equips adult care practitioners with the knowledge to apply the Act's five statutory principles, conduct capacity assessments, and make lawful best-interest decisions, including the appropriate use of restraint under section 6(4). Understanding and complying with the MCA Code of Practice is essential for upholding service users' rights and ensuring legally defensible, person-centred care.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF)

    6 learning outcomes23 guidance points3 criteria

    Working in Confined Spaces in the Construction Industry

    This subtopic focuses on the essential knowledge and practical skills required for entering, working, and exiting low/medium risk confined spaces within the construction industry. Learners will develop an understanding of risk assessment, safe systems of work, emergency procedures, and effective communication to ensure compliance with health and safety regulations and industry best practices.

    TQUK Level 2 Award in Working in Confined Spaces - Low and Medium Risk (RQF), TQUK Level 2 Award in Working in Confined Spaces - High Risk (RQF)

    12 learning outcomes15 guidance points2 criteria

    Develop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settings

    This element focuses on the development, implementation, and continuous improvement of health and safety and risk management policies, procedures, and practices within health and social care or children and young people's settings. It equips learners with the skills to align organisational approaches with current legislative frameworks, ensuring the protection of individuals and staff while fostering a balanced, person-centred culture of safety.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Understand mental health interventions

    This subtopic explores the range of interventions available for mental health problems, from pharmacological treatments to psychological therapies and social support. It critically examines the needs of individuals with mental health conditions, evaluating the effectiveness and limitations of each intervention. The application of these interventions in practice requires consideration of person-centred principles, evidence-based practice, and ethical factors to support recovery and well-being.

    TQUK Level 3 Certificate in Understanding Mental Health Care (RQF)

    1 learning outcomes6 guidance points

    Safeguarding individuals who may experience mental ill-health

    This element focuses on safeguarding individuals experiencing mental ill-health, emphasising a person-centred approach that balances autonomy with managing risk. It underscores the significance of positive relationships in creating safe, trusting environments and highlights the need for online safety to protect individuals from digital harms. Finally, it covers effective responses to safeguarding concerns, including reporting and maintaining confidentiality, ensuring Mental Health First Aiders act appropriately within legal and ethical frameworks.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy (RQF)

    1 learning outcomes4 guidance points

    Meet food safety requirements when providing food and drink for individuals

    This subtopic focuses on the critical application of food safety principles when providing food and drink to individuals in health, social care, or early years settings. Learners must demonstrate the ability to maintain personal hygiene, control contamination risks, and follow safety protocols throughout the entire process—from preparation and serving to clearing away and storage. Practical competence involves safeguarding vulnerable individuals from foodborne illnesses, adhering to legislation such as the Food Safety Act, and knowing when to seek additional support to ensure nutritional and safety needs are met.

    TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (RQF)

    1 learning outcomes15 guidance points

    Principles of the administration of medication to individuals with dementia

    This subtopic explores the pharmacological interventions used in dementia care, including acetylcholinesterase inhibitors, memantine, and medications for behavioural and psychological symptoms. It emphasises the importance of a person-centred approach to medication administration, ensuring treatment aligns with individual needs, preferences, and best interests while minimising risks.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes4 guidance points

    Develop procedures and manage practice to respond to concerns and complaints in Health and Social Care within the Community

    This subtopic focuses on the leadership and management responsibilities for establishing and overseeing effective complaints and concerns procedures within health and social care services for children, young people and families. It requires an in-depth understanding of regulatory frameworks (such as the Health and Social Care Act 2008, Children Act 1989/2004, and local safeguarding procedures), as well as the skills to develop, implement and review policies that not only meet statutory obligations but also foster a person-centred culture of openness and continuous improvement. Practical application involves designing accessible systems, training staff, handling complex situations, and using feedback to enhance service quality and safety.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF)

    6 learning outcomes6 guidance points

    Understand the process and experience of dementia

    This subtopic explores the progressive neurological changes in dementia, focusing on how conditions like Alzheimer's disease, vascular dementia, and frontotemporal dementia alter brain structure and function. It examines the critical role of early recognition and diagnosis in enabling timely support and planning, and emphasises that effective care must be rooted in a person-centred approach that honours the individual’s unique history, preferences, and remaining abilities.

    TQUK Level 3 Award in Awareness of Dementia (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes12 guidance points2 criteria

    Principles of the mental health care worker

    This element introduces the fundamental principles underpinning effective mental health care practice. Learners explore the distinct roles and responsibilities of mental health workers, the importance of continuous professional development (CPD) for enhancing skills and knowledge, the critical link between worker well-being and quality of care, and the application of the Mental Health Capacity Act 2005 to support individuals’ rights and autonomy. Mastery of these principles ensures safe, ethical, and person-centred support in mental health settings.

    TQUK Level 2 Certificate in the Principles of the Mental Health Worker (RQF)

    1 learning outcomes8 guidance points

    Introductory awareness of models of disability

    This subtopic introduces the medical model and social model of disability, explaining their opposing views on the cause of disability. Understanding these models is essential for care practitioners, as they directly influence how support is planned and delivered, ultimately affecting the wellbeing and quality of life of individuals with learning disabilities.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF) +1 more

    4 learning outcomes29 guidance points4 criteria

    Communication in elderly care

    This subtopic explores the pivotal role of effective communication in ensuring person-centred care for elderly individuals, particularly during transitions into care homes. It covers verbal and non-verbal strategies to build trust with clients and their families, and the essential interpersonal skills needed to support dignity, autonomy, and emotional well-being. Learners will apply these principles to real-world scenarios, demonstrating competence in overcoming barriers and adapting communication to meet diverse needs.

    TQUK Level 2 Certificate in Caring for the Elderly (RQF)

    1 learning outcomes6 guidance points

    Principles of food safety for the home environment

    This element covers the fundamental principles of food safety within a domestic environment, emphasizing the prevention of foodborne illnesses through safe handling, personal hygiene, and proper storage. Learners explore how correct storage maintains nutritional value, how to ensure food is cooked thoroughly, and the importance of maintaining a clean work area and disposing of waste safely. Mastery of these practices is essential for promoting health and well-being in care settings and personal life.

    TQUK Level 2 Certificate in Understanding Nutrition and Health (RQF)

    1 learning outcomes13 guidance points

    Principles of promoting person centred approach for individuals with SEND

    This element explores the fundamental principles of adopting a person-centred approach when supporting individuals with Special Educational Needs and Disabilities (SEND). It emphasises the importance of tailoring support to the unique needs, preferences, and aspirations of each individual, promoting their active participation and overall well-being. Learners will understand how to empower individuals, respect their choices, and foster inclusive environments that enhance quality of life.

    TQUK Level 2 Certificate in Special Educational Needs and Disability (RQF)

    5 learning outcomes8 guidance points

    Understand how to administer and support individuals to self-administer medication

    This element focuses on the essential procedures for administering medication safely within health and social care settings, ensuring that care workers understand the legal and ethical responsibilities involved. It covers pre-administration checks, correct administration techniques, supporting self-administration where appropriate, and recognizing safeguarding concerns such as medication errors or abuse. Practical application includes following care plans, using MAR charts, and promoting individuals' rights and independence.

    TQUK Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF)

    1 learning outcomes5 guidance points

    Awareness of mental health and dementia

    This element equips learners with the knowledge to support individuals living with mental health conditions or dementia. It covers understanding the person's experience, the critical role of early diagnosis, and how to implement personalised care through reasonable adjustments and legal frameworks. Practical application involves promoting dignity, independence, and well-being in everyday care settings.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes9 guidance points

    Communication during end of life care

    This subtopic examines the critical communication skills needed in end of life care, such as active listening, empathy, and sensitive use of language. It also identifies barriers like sensory loss, cognitive impairment, and emotional distress, and provides practical strategies to overcome them. Mastering these skills enables care professionals to offer compassionate, person-centred support that upholds dignity and respects the wishes of dying individuals and their families.

    TQUK Level 3 Certificate in the Principles of End of Life Care (RQF)

    1 learning outcomes5 guidance points

    Understand mental health conditions in context

    This subtopic explores mental health conditions through their societal, legal, and promotional contexts, equipping learners to apply key principles in practice. It covers foundational mental health concepts, relevant legislation such as the Mental Health Act, and the role of campaigns in challenging stigma and fostering well-being. Learners will critically evaluate societal attitudes and their impact on individuals, preparing them for informed, empathetic support in health and social care settings.

    TQUK Level 3 Certificate in Understanding Mental Health (RQF)

    1 learning outcomes8 guidance points

    Massage for postnatal women

    This subtopic equips learners with the specialist knowledge and practical skills required to safely and effectively provide massage to women during the postnatal period. It covers the physiological and psychological benefits, adaptations for postpartum recovery, recognition of contraindications, and the structured flow of a treatment session. Emphasis is placed on relieving common discomforts such as backache, perineal tension, and fatigue while promoting relaxation and bonding.

    TQUK Level 3 Diploma in Postnatal Care (RQF)

    6 learning outcomes9 guidance points

    Living with autism spectrum conditions in society

    This element explores how individuals on the autism spectrum navigate societal contexts, focusing on media influence, personal resilience, and environmental barriers. Learners evaluate how media portrayals shape public attitudes and policy, examine strategies for building resilience to manage transitions and unpredictability, and identify systemic obstacles that hinder participation and well-being, enabling more effective support and advocacy.

    TQUK Level 3 Certificate in Understanding Autism (RQF)

    1 learning outcomes6 guidance points

    Understand how to recognise that an individual’s behaviour has the potential to intensify

    This element focuses on the critical skill of identifying early behavioural cues that signal an individual’s distress or agitation may intensify, potentially leading to behaviour that challenges. Learners explore observable signs—such as changes in body language, vocal tone, or repetitive actions—and learn to connect these to known triggers or unmet needs, enabling proactive, person-centred de-escalation and support.

    TQUK Level 2 Certificate in Understanding Behaviour that Challenges (RQF)

    1 learning outcomes8 guidance points

    Implement a Positive Relationship Policy in residential childcare

    This subtopic focuses on equipping residential childcare leaders with the knowledge and skills to implement a positive relationship policy that fosters secure attachments, prosocial behaviour, and emotional well-being among children and young people. It emphasises the interplay between relationships and behaviour, policy development, staff training, systemic implementation, and regular review, while also addressing the legal and ethical use of physical intervention as a last resort.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    6 learning outcomes7 guidance points

    Understanding Responses to Substance Misuse: Legislation, Harm Reduction and Interventions

    This subtopic covers the legal, practical, and strategic responses to substance misuse, including key UK legislation, appropriate professional interventions, and harm reduction principles. Learners explore how laws shape service provision, how to respond safely to drug-related incidents, and how national strategies aim to reduce drug-related harm and promote public health.

    TQUK Level 3 Certificate in Understanding Substance Misuse (RQF)

    1 learning outcomes8 guidance points

    Business and Resource Management for Adult Care

    This unit equips learners with the strategic skills to manage financial, physical, and human resources in adult care settings. It covers budgeting, procurement, and resource allocation to ensure sustainable, high-quality care delivery, alongside understanding market dynamics, commissioning, and contracting to navigate the mixed economy of care provision effectively.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes6 guidance points

    Understand how to provide support to manage pain and discomfort

    This subtopic focuses on the holistic management of pain and discomfort in end-of-life care, encompassing physical, psychological, social, and spiritual dimensions. Learners will explore both pharmacological and non-pharmacological approaches, and develop practical skills to assist individuals in minimising pain while ensuring accurate monitoring, recording, and reporting in line with care plans and legal requirements.

    TQUK Level 2 Certificate in Principles of End of Life Care (RQF)

    1 learning outcomes7 guidance points

    Recognising bullying in children and young people

    This element explores the crucial skill of recognising bullying among children and young people, focusing on identifying individuals most at risk of being bullied, the wide range of physical, emotional, and behavioural signs that may indicate a child is being bullied, and the underlying motivations that lead some children to engage in bullying behaviour. Understanding these aspects is essential for early intervention and effective safeguarding in educational and care settings.

    TQUK Level 2 Certificate in Awareness of Bullying in Children and Young People (RQF)

    5 learning outcomes9 guidance points

    Understanding Dementia

    This subtopic provides a comprehensive introduction to dementia, exploring its definition as a clinical syndrome characterized by progressive cognitive decline. It examines the physiological causes, including Alzheimer's disease and vascular dementia, and delves into the subjective experience of living with dementia. The learning also covers the broad impact on the individual's daily life, relationships, and family, alongside evidence-based management strategies and available support resources. Crucially, it highlights how the attitudes and actions of care workers can significantly affect the well-being and behaviour of people with dementia, promoting a person-centred approach to care.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes11 guidance points

    Understand equality, diversity and inclusion in dementia care

    This subtopic explores the critical principles of equality, diversity, and inclusion in dementia care, emphasising how a person-centred approach respects the unique background, preferences, and needs of each individual. It focuses on practical strategies to ensure that care and support are tailored, promoting dignity and well-being while recognising the impact of dementia on identity. The content equips learners with the understanding required to challenge discriminatory practice and work flexibly with a diverse range of individuals.

    TQUK Level 2 Award in Awareness of Dementia (RQF), TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 2 Certificate in the Principles of Dementia Care (RQF)

    3 learning outcomes19 guidance points3 criteria

    Understand behaviour in the context of dementia

    This subtopic examines how behaviours in individuals with dementia are a form of communication, often expressing unmet needs or emotions. Learners will explore person-centred approaches to interpreting and responding to such behaviours, and understand the heightened need for emotional support due to the psychological impact of dementia. Practical application includes implementing de-escalation techniques and creating supportive environments.

    TQUK Level 2 Certificate in the Principles of Dementia Care (RQF)

    1 learning outcomes8 guidance points

    Health and Safety in Caregiving Settings 

    This subtopic covers the essential health and safety responsibilities of a caregiver, including personal duty, safe moving and handling, hazardous substance management, fire safety, and security implementation. It emphasizes the practical application of legislation and workplace policies to ensure a safe environment for both care recipients and staff. Mastery enables caregivers to identify risks, follow protocols, and contribute to a compliant, person-centered care setting.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes19 guidance points2 criteria

    Principles of the causes and spread of infection in health care settings

    This subtopic explores the fundamental principles underlying the causation and transmission of infectious agents within healthcare environments. Learners will examine the 'chain of infection' model to systematically understand how each link contributes to the spread of microorganisms and will recognise the significance of Healthcare Associated Infections (HCAIs) as a critical patient safety concern, enabling the application of targeted control measures to break the chain and reduce infection risk.

    TQUK Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF)

    1 learning outcomes9 guidance points

    Awareness of the skills and attitudes required for adult social care work

    This element introduces learners to the essential personal qualities and practical abilities needed for effective adult social care work. It emphasizes the importance of empathy, patience, communication, and respect in supporting individuals with diverse needs, and how these attributes underpin safe and person-centred care delivery.

    TQUK Level 1 Award in Preparation for Work in Adult Social Care (RQF)

    1 learning outcomes6 guidance points

    Understand the treatment and management of diabetes

    This subtopic covers the comprehensive treatment and management of diabetes, including immediate interventions for hypo- and hyperglycaemia, and long-term strategies to prevent or detect complications. It equips learners with practical skills to support individuals in maintaining healthy blood glucose levels and to recognise early signs of associated health issues, ensuring safe and effective care within a care setting.

    TQUK Level 2 Certificate in Understanding the Care and Management of Diabetes (RQF)

    1 learning outcomes7 guidance points

    Principles of diversity, equality and inclusion in adult social care settings

    This subtopic explores the fundamental principles of diversity, equality, and inclusion in adult social care, emphasising the legal and ethical duty to respect individual differences and promote fair access to services. It equips learners with practical strategies for delivering person-centred care that values each individual's unique identity, while understanding how to challenge discriminatory practices and access relevant support.

    TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

    1 learning outcomes6 guidance points

    Principles of Diversity, equality and inclusion in adult social care settings

    This element explores the fundamental principles of diversity, equality, and inclusion within adult social care. It emphasises the need to recognise and respect individual differences, ensuring that care is person-centred and free from discrimination. Learners will understand how to apply these principles in daily practice and promote an inclusive culture by challenging discriminatory behaviour and raising awareness among colleagues and service users.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF)

    1 learning outcomes8 guidance points

    Impacts, consequences and costs of falls

    Understanding the multifaceted impacts of falls is essential for care workers, as falls can lead to physical injuries, psychological trauma, and significant financial costs for individuals and health services. This topic examines the immediate and long-term consequences, including fractures, fear of falling, loss of independence, and the economic burden on the NHS and social care systems. Learners must appreciate the holistic nature of fall-related harm to effectively contribute to prevention and post-fall management strategies.

    TQUK Level 2 Certificate in Falls Prevention Awareness (RQF)

    1 learning outcomes8 guidance points

    Health care through food and exercise

    This subtopic explores the interplay between nutritional choices, cultural eating patterns, and aerobic exercise in promoting individual health and managing weight. Learners critically evaluate evidence-based strategies for personal health maintenance, integrating dietary customs and exercise physiology to support holistic well-being and therapeutic outcomes. The focus is on applying these concepts to real-world health care scenarios, emphasizing preventative and restorative approaches.

    TQUK Level 6 Diploma in Health Care and Nutritional Therapy (RQF)

    1 learning outcomes9 guidance points

    Understand causes and diagnosis of mental health concerns in children and young people

    This element explores the multifaceted origins of mental health concerns in children and young people, covering biological, psychological, and social risk factors, and underscores the critical necessity of timely, accurate professional diagnosis. It equips learners to recognise how adverse experiences, genetic predispositions, and environmental stressors interplay, while highlighting that a formal diagnosis is essential for accessing appropriate interventions, reducing stigma, and preventing long-term harm.

    TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

    1 learning outcomes6 guidance points

    Principles of physiology

    This element delves into the core mechanisms of human physiology, exploring how cells, tissues, and organs integrate to sustain life. Learners will examine the intricate functions of key body systems, drawing comparisons to highlight their interdependence, while mastering the concept of homeostasis as the body's self-regulating process essential for health. Understanding these principles is foundational for recognizing pathological deviations and delivering effective care.

    TQUK Level 4 Certificate in Understanding Anatomy, Physiology and Pathology (RQF)

    1 learning outcomes6 guidance points

    Principles of nutrition and hydration in health and social care settings

    This subtopic covers the essential nutritional and hydration principles required to support individuals' health and well-being in care settings. It focuses on the components of a balanced diet, effective planning and promotion strategies, and the importance of preventing malnutrition through appropriate screening and monitoring. Understanding how to accommodate special dietary needs is critical for personalised care planning and meeting regulatory standards.

    TQUK Level 2 Certificate in Principles of Care Planning (RQF)

    1 learning outcomes10 guidance points

    Understand customers in the health and social care sector

    This element examines the spectrum of customers accessing health and social care services, including patients, service users, families, and carers, and the importance of recognising their diverse needs. It covers key customer expectations such as dignity, respect, and effective communication, and equips learners with strategies to manage and support individuals demonstrating behaviour that challenges, promoting safe and compassionate care.

    TQUK Level 2 Certificate in Working with Customers in Health and Social Care (RQF)

    1 learning outcomes6 guidance points

    Contribute to health and safety in health and social care

    This subtopic equips learners with the essential knowledge and practical skills to contribute effectively to health and safety within social care settings. It covers identifying and fulfilling legal duties, conducting risk assessments, responding to emergencies, preventing infection, safe moving and handling, managing hazardous substances, and promoting fire safety and security. Mastery ensures the safety and well-being of vulnerable individuals, staff, and visitors while complying with regulatory requirements.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes12 guidance points

    Principles of oral health care

    This unit element establishes the foundational knowledge required to deliver safe and effective oral care in health and social care settings. Learners explore the biological basis of oral health, how to detect abnormalities through visual inspection, and the critical links between oral hygiene and systemic illnesses such as aspiration pneumonia and cardiovascular disease. The focus is on applying this understanding to person-centred care planning and daily support routines.

    TQUK Level 2 Certificate in Oral Care for Health and Social Care (RQF)

    1 learning outcomes8 guidance points

    Allergy awareness for those working with children and young people

    This element equips practitioners working with children and young people with essential knowledge to identify allergic reactions promptly and minimise risks in educational and care settings. It covers the physiological signs of mild to severe reactions, the potential short- and long-term effects on a child’s health and participation, and practical strategies for creating safe environments through allergen avoidance, emergency preparedness, and effective communication with families and healthcare professionals.

    TQUK Level 2 Certificate in Allergy Awareness (RQF)

    1 learning outcomes9 guidance points

    Understand duty of care in adult health and social care

    This element explores the fundamental legal and ethical concept of duty of care within adult health and social care settings. It examines how professionals must safeguard individuals from harm while respecting their rights, addressing dilemmas, reporting unsafe practices, and understanding the pivotal role of consent in delivering person-centred support.

    TQUK Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF), TQUK Level 2 Certificate in the Principles of the Mental Health Worker (RQF)

    6 learning outcomes12 guidance points2 criteria

    Assist the practitioner to carry out health care activities

    This element focuses on developing the knowledge and skills required to support qualified health practitioners in clinical tasks, including monitoring vital signs, collecting specimens, and assisting with personal care. Learners will understand the importance of adhering to current legislation and best practice guidelines to ensure safe, person-centred care and maintain the dignity and confidentiality of individuals.

    TQUK Level 2 Diploma in Care (RQF)

    5 learning outcomes9 guidance points

    Recognising signs of suicide and self-harm in individuals

    This subtopic equips learners with the ability to identify behavioural, physical, and psychological indicators of self-harm and suicidal ideation, and to understand the sensitivities involved in initial disclosure. It emphasises the importance of a non-judgmental approach, recognising barriers to detection such as stigma and concealment, and applying appropriate communication skills to support individuals in distress.

    TQUK Level 2 Certificate in Self-harm and Suicide Awareness and Prevention (RQF)

    4 learning outcomes8 guidance points

    Massage for aromatherapy

    This subtopic explores the integral role of massage in aromatherapy practice, emphasizing how manual techniques enhance essential oil absorption and therapeutic outcomes. It covers safe client consultation, selection of appropriate massage media, and evidence-based application of classical movements, preparing practitioners to deliver effective, personalized treatments in line with professional standards.

    TQUK Level 4 Diploma in Aromatherapy (RQF)

    1 learning outcomes8 guidance points

    Principles of healthy and safe environments for babies and young children

    This element explores the fundamental principles of maintaining healthy and safe environments for babies and young children, focusing on infection prevention and control. Learners examine the nature of common infections, modes of transmission, and the critical role of hygiene, cleanliness, and vigilance in minimizing cross-infection risks in early years settings. The content equips practitioners with the knowledge to implement effective infection control measures, safeguarding both children and staff.

    TQUK Level 2 Certificate in Understanding Common Illnesses Affecting Children (RQF)

    1 learning outcomes8 guidance points

    Living with a Specific Learning Difficulty

    This subtopic delves into the lived realities of individuals with specific learning difficulties, examining their daily experiences, the support systems available to navigate duty of care dilemmas, their positive societal contributions, and the ripple effects on those around them. Learners gain insight into holistic, person-centred approaches that promote dignity, independence, and inclusion across health and social care settings.

    TQUK Level 2 Certificate in Understanding Specific Learning Difficulties (RQF)

    1 learning outcomes6 guidance points

    Living with Autism Spectrum Conditions

    This element explores the multifaceted lived experience of individuals with autism spectrum conditions, emphasising how their daily experiences, sensory processing, family dynamics, societal interactions, and physical environments uniquely shape their lives. Learners will gain insight into the challenges and strengths associated with autism, enabling person-centred support and practical adjustments in health and social care settings.

    TQUK Level 2 Certificate in Understanding Autism (RQF)

    1 learning outcomes9 guidance points

    Introduction to Counselling Skills Theories

    This subtopic introduces learners to foundational counselling theories, exploring core elements such as key concepts, therapeutic processes, and the roles of counsellor and client. It emphasises the practical significance of theory in guiding ethical, effective practice and shaping the therapeutic relationship, enabling learners to understand how theoretical frameworks underpin counselling interventions.

    TQUK Level 2 Certificate in Counselling Skills (RQF)

    1 learning outcomes6 guidance points

    Understanding bipolar disorder

    Bipolar disorder is a severe mood disorder characterised by alternating episodes of mania or hypomania and depression, significantly impacting an individual's functioning. This subtopic explores its diagnostic criteria, aetiological factors—including genetic, biological, and psychosocial triggers—and the lived experience of those affected. Learners will gain essential knowledge to recognise symptoms, understand how daily stressors influence presentation, and apply person-centred management strategies within health and social care settings.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes8 guidance points

    Support participation in learning and development activities

    This subtopic focuses on enabling individuals with learning disabilities to actively participate in tailored learning and development activities. It covers assessing individual factors such as preferences, abilities, and communication needs, preparing suitable environments and resources, and providing effective support during activities. The goal is to promote engagement, skill development, and meaningful evaluation to inform future learning, ensuring a person-centred approach that respects dignity and fosters independence.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes9 guidance points

    Conduct routine maintenance on clinical equipment

    This subtopic equips healthcare support workers with the essential knowledge and skills to conduct routine maintenance on clinical equipment in accordance with legislation and guidelines. It covers understanding protocols, preparing for maintenance, performing checks and basic repairs, and accurately reporting outcomes. Mastery ensures equipment reliability, patient safety, and regulatory compliance in healthcare settings.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Support individuals with multiple conditions and/or disabilities

    This element focuses on providing holistic, person-centred support for individuals with learning disabilities who also have co-occurring physical, sensory, or mental health conditions. Learners explore how multiple conditions interact and impact daily life, communication, and activity engagement, and they develop the skills to plan, deliver, and evaluate integrated support that promotes dignity, independence, and well-being.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    7 learning outcomes16 guidance points2 criteria

    Introduction to personalisation in social care

    This subtopic introduces the concept of personalisation in adult social care, a fundamental shift from service-led to person-centred support. It explores the practical meaning of personalisation, the legislative and financial systems that enable it, and how it transforms the design and delivery of care. Learners will examine the principles of choice, control, and independence, and how to apply them in real-world care settings.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF)

    7 learning outcomes19 guidance points2 criteria

    Manage an inter-professional team in a health and social care setting

    This subtopic focuses on the leadership and management of inter-professional teams within adult care settings. It explores how leaders align diverse professional contributions to achieve service objectives, foster collaborative practice, and ensure person-centred outcomes. Effective management of inter-professional processes and evaluation of team performance are critical for delivering high-quality, safe care.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes7 guidance points

    Manage quality in health and social care settings

    This unit equips learners with the knowledge and skills to manage quality within adult care settings, encompassing the understanding of national quality standards, implementation of robust quality assurance systems, and leadership in continuous quality improvement. Learners critically analyse the regulatory context, including the Care Quality Commission (CQC) fundamental standards, and apply methodologies such as audits, service user feedback, and performance monitoring to ensure safe, effective, and person-centred care.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes16 guidance points2 criteria

    Introductory awareness of autistic spectrum conditions

    This subtopic introduces learners to the key characteristics of autistic spectrum conditions, emphasizing the spectrum nature and its impact on individual needs. It covers common difficulties, behavioural manifestations, and practical strategies for providing person-centred care and effective communication within health and social care settings. Understanding these elements is essential for promoting inclusive, respectful support that enhances the well-being of individuals with autism.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes10 guidance points

    Conducting hearing assessments

    This subtopic covers the essential knowledge and skills required to conduct hearing assessments competently within a healthcare support role. It includes understanding relevant legislation and guidelines, the anatomy and physiology of the ear, equipment maintenance, and the step-by-step process from preparation to recording and reporting results. Practical application ensures accurate identification of hearing issues and appropriate referral in line with professional standards.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    Lead a team

    This subtopic develops the knowledge and skills required to lead a team effectively in adult care settings. It focuses on understanding team dynamics, applying leadership techniques to inspire and support staff, and systematically evaluating team performance to drive continuous improvement. The content directly supports the day-to-day management of care teams, ensuring the delivery of safe, person-centred care.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes9 guidance points

    Manage Comments and Complaints in Adult Care

    This element focuses on the strategic leadership required to manage comments and complaints effectively within adult care settings. It covers the regulatory and ethical frameworks, such as the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, that underpin complaints handling, and examines how leaders can foster a positive culture where feedback is valued and used to drive continuous improvement. Learners will develop skills to analyse complaints data, lead teams in responsive listening, and implement service changes that enhance the quality of care.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes8 guidance points

    Manage self for leadership in adult care

    This element focuses on developing personal leadership effectiveness through self-awareness, emotional regulation, workload management, and continuous professional growth. In adult care settings, leaders who master these skills can model resilience, foster positive team cultures, and ensure high-quality, person-centred care delivery.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Manage the availability of physical resources to meet service delivery needs in a health setting

    This subtopic focuses on the strategic management of physical resources—such as equipment, facilities, and supplies—to ensure they are optimally available and utilised to meet service delivery demands in adult care settings. It covers forecasting needs, procurement, maintenance, and allocation, emphasising cost-efficiency and compliance with regulatory standards to enhance care quality and safety. Learners will explore factors like budget constraints, changing care needs, and technology advancements that impact resource usage.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Manage disciplinary processes in health and social care settings

    This subtopic focuses on the robust management of disciplinary procedures within health and social care environments, ensuring compliance with legal frameworks and professional standards. It equips leaders with the skills to address substandard practice, gather and present evidence effectively, and implement fair outcomes that safeguard service users and uphold organisational integrity. Mastery of these processes is critical for maintaining a competent, accountable workforce and fostering a culture of continuous improvement.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes11 guidance points

    Support young people with a disability to make the transition into adulthood

    This subtopic focuses on enabling a smooth transition from childhood to adulthood for young people with learning disabilities. It covers the developmental stages, the impact of disability on this process, and a range of person-centred strategies to promote independence, choice, and well-being. Practical application includes collaborating with multi-agency teams and creating tailored transition plans.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF), TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    2 learning outcomes14 guidance points2 criteria

    Manage domiciliary services

    Managing domiciliary services involves coordinating care delivery in individuals' own homes, requiring robust systems for safety, staff deployment, and person-centred support. It demands adaptability to dynamic home environments, regulatory compliance, and leadership to ensure quality outcomes for service users and effective team performance. The role integrates operational management, risk assessment, and responsive supervision to maintain high standards of care in a dispersed, unpredictable setting.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes10 guidance points

    Management of pain and discomfort

    This element explores the multifaceted nature of pain and discomfort within adult care settings, emphasising its physical, psychological, and social repercussions. Learners will gain insights into systematic assessment processes, evidence-based management strategies, and the legislative framework governing practice. Practical skills in supporting individuals and maintaining accurate records are central to ensuring person-centred, safe, and effective care that minimises distress and promotes wellbeing.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes10 guidance points

    Contribute to the discharge of individuals to carers

    This subtopic focuses on the healthcare support worker's role in facilitating safe and effective discharge of individuals into the care of family members or other unpaid carers. It covers understanding organisational procedures, preparing the individual physically and emotionally, and actively contributing to the discharge process to ensure continuity of care, dignity, and compliance with legal frameworks such as the Care Act 2014. Practical application involves accurate communication, risk assessment, and collaboration with the multidisciplinary team to support a seamless transition from a care setting to the home environment.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes7 guidance points

    Mentoring in adult care services

    This subtopic focuses on the integral role of mentoring in adult care services, covering the mentor's responsibilities, ethical boundaries, and the structured processes required to establish, maintain, and conclude a productive mentoring relationship. It addresses practical techniques for building trust, agreeing on measurable goals, delivering effective guidance, and evaluating the mentee's development within regulatory and good practice frameworks.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Adult Care (RQF)

    7 learning outcomes15 guidance points2 criteria

    Meet food safety requirements when providing food and drink to individuals

    Meeting food safety requirements when providing food and drink to individuals involves understanding the importance of food safety, maintaining hygiene, safely preparing and serving food, clearing away, storing food safely, and knowing how to access additional advice.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes6 guidance points

    Manage physical resources

    Managing physical resources in adult care leadership involves the strategic planning, acquisition, and ongoing stewardship of equipment, supplies, technology, and facilities to ensure safe, effective, and person-centred care delivery. This element covers needs assessment, procurement ethics and compliance, and the implementation of monitoring systems to optimise resource utilisation while maintaining legislative and quality standards within a care setting.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes8 guidance points

    Mental Capacity and Restrictive Practice in Care Settings

    This subtopic explores the legal and ethical frameworks governing mental capacity and restrictive practices in adult care settings, with a focus on the Mental Capacity Act 2005. It equips learners to assess capacity, make best-interests decisions, and apply restrictive interventions lawfully as a last resort, ensuring the rights and dignity of individuals are upheld in complex care scenarios.

    TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes11 guidance points

    Partnership working in adult care

    This subtopic explores the principles and practices of effective partnership working in adult care settings. It emphasises understanding the contextual factors that shape relationships with colleagues, individuals, carers, and professionals from other agencies to deliver person-centred, holistic support. Practical application involves managing internal team dynamics and leading collaborative relationships to achieve positive outcomes for those in care.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes9 guidance points

    Monitor and maintain the environment and resources during and after health care activities

    This element focuses on the essential procedures and practical skills required to monitor, maintain, and clean the environment and resources during and after health care activities. Learners will develop the ability to operate equipment safely, carry out routine checks, and apply infection control measures, which are vital for promoting a safe, hygienic, and effective care setting in residential or community-based contexts.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes7 guidance points

    Contribute to the safe use of medical devices in the perioperative environment

    This subtopic focuses on the critical role of healthcare support workers in maintaining safety and sterility when handling medical devices during surgical procedures. It covers risk assessment, device integrity checks, and proper waste disposal to prevent cross-contamination and ensure patient safety in the operating theatre.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Personal development in adult care settings

    This element focuses on developing the knowledge, skills, and attitudes needed to perform competently in an adult care role, emphasizing the critical importance of reflective practice and personal development planning. Learners will explore how to assess their own performance against professional standards, use evidence-based approaches to improve outcomes, and engage in continuous learning to meet the evolving needs of individuals in care settings.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Move and position individuals in accordance with their care plan

    This subtopic focuses on safely moving and positioning individuals according to their personalized care plans, integrating knowledge of relevant legislation, anatomy, and risk assessment. It equips care workers with the practical skills to perform transfers and repositioning using appropriate equipment and techniques, thereby preventing injury and promoting dignity. Mastery of this topic ensures compliance with health and safety standards and enhances the quality of care provided.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes19 guidance points2 criteria

    Coordinate individuals through care pathways

    This subtopic equips healthcare support workers with the knowledge and skills to effectively navigate and facilitate patient journeys across multidisciplinary services. It emphasises adherence to legal frameworks, seamless communication, and person-centred planning to ensure safe, timely transitions. Mastery of care coordination is vital for minimising delays and enhancing patient outcomes in complex health ecosystems.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    Principles and practice of advocacy in adult care

    This subtopic examines the legislative framework and ethical principles underpinning advocacy in adult care, emphasizing the advocate's role in empowering individuals to express their views, access services, and safeguard their rights. Learners develop practical skills for supporting individuals through the advocacy process, from initial access to reviewing ongoing support, ensuring choices are respected and person-centred outcomes are achieved.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Adult Care (RQF)

    7 learning outcomes14 guidance points2 criteria

    Manage strategic change

    This subtopic equips learners with the strategic leadership skills required to plan, implement, and evaluate transformative change within adult care settings. It emphasises evidence-based change management models, stakeholder collaboration, and the alignment of change initiatives with regulatory frameworks and service user outcomes. Effective management of strategic change ensures sustainability and continuous improvement in care delivery.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes9 guidance points

    Understand how to support individuals with autistic spectrum conditions

    This element focuses on equipping learners with the knowledge and skills to effectively support individuals with autistic spectrum conditions, encompassing their main characteristics and the profound impact on daily life. It explores key theoretical perspectives, the legal and policy framework that guides practice, and practical strategies for communication and person-centred support to promote independence and well-being.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Principles of Parkinson’s for adult care staff

    This element explores the essential principles care staff require to support individuals living with Parkinson's, encompassing symptom recognition, holistic impact, management strategies, medication-related complexities, and communication and cognitive challenges. It equips adult care professionals with the knowledge to deliver person-centred care, promote dignity, and enhance quality of life for those affected by the condition.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes10 guidance points

    Deliver exercise sessions to improve individuals’ health and wellbeing

    This element equips healthcare support workers with the knowledge and skills to safely deliver exercise sessions tailored to individual needs. It emphasises understanding legal and professional frameworks, the physiological benefits of exercise, programme design, and equipment use, culminating in practical delivery competence.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Obtain and test capillary blood samples

    This element covers the practical skills and underpinning knowledge needed to safely obtain and test capillary blood samples in a care setting. It includes understanding relevant legislation, anatomy, and procedures, as well as accurately recording and communicating results to support effective person-centred care.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes10 guidance points

    Preparing for the mentoring role

    This subtopic equips learners with the foundational knowledge and skills required to effectively prepare for a mentoring role within adult care settings. It explores the boundaries and responsibilities of the mentor, the application of mentoring frameworks in specific contexts (e.g., care homes, domiciliary care), and systematic approaches to collaboratively identify and articulate clients' goals and desired outcomes. Mastery of these elements ensures mentors can establish purposeful, ethical, and outcome-focused mentoring relationships.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes7 guidance points

    Obtain venous blood samples

    This subtopic focuses on the clinical skill of obtaining venous blood samples (venipuncture) within adult care settings, covering the key legislation, anatomical knowledge, and practical procedures required to safely collect and prepare blood specimens for laboratory analysis. It ensures that learners can apply evidence-based techniques while maintaining patient dignity, safety, and sample integrity, which are critical for accurate diagnosis and effective care planning.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes10 guidance points

    Obtain and test specimens from individuals

    This element focuses on the safe and ethical procedures for obtaining, testing, and storing clinical specimens within a care setting. It emphasises adherence to legislation, infection control protocols, and person-centred practice to ensure the integrity of samples and reliability of results, directly impacting the quality of care and health outcomes for individuals.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes9 guidance points

    Deliver training through demonstration and instruction

    This element focuses on the practical skills needed to effectively deliver training in a healthcare setting through demonstration and instruction. It involves planning, delivering, and evaluating training sessions to ensure learners acquire essential clinical and care competencies. The ability to adapt instruction to individual needs and reflect on outcomes is crucial for maintaining high standards of patient care and professional development.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Person-Centred Practice in Care Settings

    Person-centred practice is a holistic approach in adult care that ensures services are tailored to an individual's unique preferences, needs, and values, empowering them to have control over their life and care decisions. It underpins the delivery of dignified, respectful, and effective support, recognizing the person as an expert in their own life. This approach fosters collaborative relationships between care workers and individuals, enhancing well-being and autonomy.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes10 guidance points

    Promote access to healthcare for individuals with learning disabilities

    This element equips senior care leaders to identify and overcome barriers that individuals with learning disabilities face in accessing equitable healthcare. It covers strategic approaches to developing person-centred healthcare plans, training staff, and embedding inclusive practices that meet legal and ethical obligations. Learners will gain the skills to audit, monitor, and continuously improve service delivery, ensuring healthcare access is treated as a fundamental right.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 4 Diploma in Adult Care (RQF)

    7 learning outcomes18 guidance points2 criteria

    Prepare environments and resources for use during healthcare activities

    This element focuses on the practical skills and underpinning knowledge required to prepare clinical and care environments, along with medical equipment and resources, ensuring they are safe, clean, and ready for use in adult care settings. It covers infection control, equipment checks, resource availability, and the procedures for restoring environments after use, aligning with regulatory standards and person-centred care.

    TQUK Level 3 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Professional practice in adult care settings

    This element focuses on integrating professional values, ethical principles, and legal frameworks into everyday adult care practice. Learners critically examine how duty of care shapes safe, person-centred support, and develop skills to navigate complex conflicts between promoting individual autonomy and ensuring protection from harm. Application of this knowledge is demonstrated through reflective practice and evidence-based decision-making in own work role.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Parkinson’s disease awareness

    This element provides essential knowledge on Parkinson's disease, including its progressive neurological nature, common motor and non-motor symptoms, and underlying causes. Learners will explore available pharmacological and therapeutic interventions, as well as support services that can enhance quality of life. Understanding the daily challenges faced by individuals with Parkinson's is crucial for delivering person-centred care that promotes dignity and independence.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate in Common Health Conditions (RQF)

    2 learning outcomes17 guidance points2 criteria

    Understand the factors that can influence communication and interaction with individuals who have dementia

    This topic covers understanding factors that influence communication and interaction with individuals who have dementia, within the TQUK Level 2 Award in Awareness of Dementia. It includes person-centred approaches and factors affecting interactions.

    TQUK Level 2 Award in Awareness of Dementia (RQF), TQUK Level 2 Certificate in the Principles of Dementia Care (RQF)

    2 learning outcomes14 guidance points2 criteria

    Understand the role of communication and interactions with individuals who have dementia

    Understanding communication and interactions with individuals with dementia focuses on recognising different communication methods and the importance of positive interactions. It also covers factors that affect communication.

    TQUK Level 3 Award in Awareness of Dementia (RQF)

    1 learning outcomes6 guidance points

    Co-ordination of assistive living technology use

    This topic covers coordinating assistive living technology (ALT) use in adult care. It includes understanding the impact of ALT, implementing and supporting its use, and evaluating supply and usage.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Adult Care (RQF)

    6 learning outcomes20 guidance points3 criteria

    Infection Prevention and Control in Caregiving Settings 

    This element focuses on the essential knowledge and practical skills required to minimize infection risks in caregiving environments. Learners explore the chain of infection, standard precautions including hand hygiene and use of personal protective equipment (PPE), and the correct management of waste and linen to safeguard vulnerable individuals. Emphasis is placed on applying these principles in real-world care scenarios to comply with legal and organizational policies.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes16 guidance points2 criteria

    Principles of personal development in adult social care settings

    This subtopic explores the essential principles of personal development within adult social care, emphasizing reflective practice and continuous improvement to meet professional standards. It enables learners to recognise how engaging in learning activities enhances their knowledge, skills, and understanding, while personal development plans structure their growth and career progression.

    TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF)

    2 learning outcomes11 guidance points2 criteria

    Preventing falls

    This element explores the multifaceted approach to preventing falls, focusing on personal strategies such as strength and balance exercises, medication reviews, and home safety modifications, alongside environmental measures in care settings including risk assessments, clear walkways, and staff training. Mastery of these steps is essential for safeguarding vulnerable individuals and promoting independence.

    TQUK Level 2 Certificate in Falls Prevention Awareness (RQF)

    1 learning outcomes6 guidance points

    Understand safeguarding in adult health and social care

    This subtopic equips learners with essential knowledge to understand safeguarding in adult health and social care, covering the legislative and local context, recognition of abuse, appropriate responses to disclosures, risk reduction strategies, and available information and support. It underpins professional responsibilities to protect adults at risk and promotes a zero-tolerance culture towards abuse and harm.

    TQUK Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF)

    7 learning outcomes10 guidance points

    Principles of promoting a person centred approach to oral hygiene

    This subtopic explores the application of person-centred care principles specifically to oral hygiene in health and social care settings. It emphasises understanding the individual’s unique needs, preferences, and values to promote dignity, autonomy, and well-being. Learners examine how active participation, family involvement, and collaborative care planning enhance oral health outcomes and overall quality of life.

    TQUK Level 2 Certificate in Oral Care for Health and Social Care (RQF)

    1 learning outcomes7 guidance points

    Working in Confined Spaces in the Water Industry

    This subtopic focuses on the specific hazards and safe working protocols associated with low/medium risk confined spaces within the water industry, such as sewers, wet wells, and treatment tanks. Learners will develop the competence to safely enter, work, and exit such environments, applying risk reduction measures, emergency procedures, and effective communication strategies. The content is tailored to the unique challenges of the water sector, including the presence of water, sludge, and hazardous atmospheres.

    TQUK Level 2 Award in Working in Confined Spaces - High Risk (RQF), TQUK Level 2 Award in Working in Confined Spaces - Low and Medium Risk (RQF)

    12 learning outcomes16 guidance points2 criteria

    Massage techniques for infants

    This subtopic explores the therapeutic practice of infant massage, focusing on its physiological and psychological benefits within postnatal care. Learners will examine the underlying principles, structured procedures, and specific techniques designed to soothe common infant discomforts such as colic and teething pain. The content emphasises safe, evidence-based practice, enabling carers to support infant well-being and strengthen the parent-infant bond.

    TQUK Level 3 Diploma in Postnatal Care (RQF)

    5 learning outcomes8 guidance points

    Lead a service that can support children or young people who have experienced harm or abuse

    This element equips leaders in residential childcare settings with the knowledge and skills to oversee a service that effectively supports children and young people who have experienced harm or abuse, focusing on safeguarding frameworks, multi-agency collaboration, and trauma-informed practice. It emphasizes the leader's role in ensuring team preparedness, maintaining a dual focus on immediate safety and long-term wellbeing, and managing the emotional and professional challenges that arise when dealing with disclosures and complex cases.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    4 learning outcomes6 guidance points

    Understand medication

    This subtopic establishes foundational knowledge of medication, including its various types and classifications, such as prescription-only and over-the-counter medicines. It clarifies the distinct roles and responsibilities of professionals involved in medication handling, from prescribers to care workers, and stresses the importance of monitoring therapeutic and adverse effects. Learners are guided on proactively developing their own knowledge to ensure safe, person-centred administration in health and social care environments.

    TQUK Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF)

    1 learning outcomes7 guidance points

    Person centred approaches to end of life care

    This element focuses on implementing person-centred care at the end of life, addressing physical symptoms, therapeutic symptom relief, and pain management while integrating social, spiritual, religious, cultural, psychological, and emotional support. It requires understanding individual responses to dying to tailor holistic care that respects the person's unique needs and preferences.

    TQUK Level 3 Certificate in the Principles of End of Life Care (RQF)

    1 learning outcomes7 guidance points

    Administer oral nutritional products to individuals

    This subtopic equips learners with the essential knowledge and practical skills to safely administer oral nutritional products, ensuring compliance with current legislation, national guidelines, and organisational policies. It covers the therapeutic uses of common supplements, managing adverse reactions, and maintaining effective stock control, all critical for supporting individuals' nutritional health and dignity in care settings.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Using Counselling Skills

    This element focuses on the practical application of core counselling skills within a helping relationship. Learners develop the ability to establish, sustain, and appropriately conclude interactions using active listening, empathy, and questioning techniques. The emphasis is on ethical practice and the effective use of skills to support client exploration and growth, preparing learners for real-world support roles.

    TQUK Level 2 Certificate in Counselling Skills (RQF)

    6 learning outcomes9 guidance points

    Support for individuals when dealing with grief after suicide

    This element explores the complex and often prolonged grieving process that follows a death by suicide, examining its psychological, social, and emotional impact on individuals. It considers the wide-reaching effects of suicide grief, extending beyond immediate family to friends, colleagues, and communities. The element emphasises the critical role of appropriate support systems and interventions to help those affected navigate their grief and mitigate the risk of complicated grief reactions.

    TQUK Level 2 Certificate in Self-harm and Suicide Awareness and Prevention (RQF)

    4 learning outcomes8 guidance points

    Nutritional therapy for wellness

    This element explores the principles and practice of nutritional therapy within a wellness framework, focusing on its application to chronic and acute conditions such as obesity, diabetes, hypertension, gastrointestinal disorders, gout, viral infections, and food intolerances. Learners critically evaluate dietary strategies, functional foods, and nutraceuticals to design personalised interventions that support physiological balance and symptom management. The unit integrates clinical reasoning with an understanding of biochemical individuality, enabling practitioners to address complex health challenges through targeted nutritional protocols.

    TQUK Level 6 Diploma in Health Care and Nutritional Therapy (RQF)

    1 learning outcomes8 guidance points

    Individual rights in elderly care

    This subtopic explores the foundational rights of elderly individuals in care, emphasizing dignity, autonomy, and protection from harm. It equips learners to apply safeguarding protocols, promote equality, and navigate key legislation such as the Care Act 2014 to ensure person-centred, lawful care delivery.

    TQUK Level 2 Certificate in Caring for the Elderly (RQF)

    1 learning outcomes6 guidance points

    Understanding Depression

    This element explores the multifaceted nature of depression, including its definition, etiology, subjective experience, and impact on individuals and their social networks. Learners will examine how daily stressors can perpetuate depressive cycles and evaluate practical management strategies and support resources, crucial for providing empathetic and effective care in health and social care settings.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes8 guidance points

    Understand government guidelines for bullying

    This element provides learners with a comprehensive understanding of the legislative and regulatory frameworks that underpin anti-bullying practice in the UK. It covers the key provisions of the Equality Act 2010 as they relate to protected characteristics and bullying, alongside the statutory guidance from the Department for Education and Ofsted's inspection criteria. Learners will explore how these translate into robust policies and procedures within educational and care settings, ensuring a consistent and lawful approach to safeguarding children and young people.

    TQUK Level 2 Certificate in Awareness of Bullying in Children and Young People (RQF)

    3 learning outcomes6 guidance points

    The principles of weight management

    This subtopic equips learners with the knowledge to understand the multifaceted nature of weight management, emphasising the health risks of ineffective practices and the psychosocial influence of body image. It builds practical skills in planning individualised, evidence-based short-term weight management programmes, preparing learners for real-world application in health and social care settings to promote sustainable lifestyle changes.

    TQUK Level 2 Certificate in Understanding Nutrition and Health (RQF)

    1 learning outcomes6 guidance points

    Provide Belly Binding Services to Clients

    This element focuses on the practical application of belly binding services, enabling learners to integrate historical and theoretical knowledge into safe, client-centred practice. It covers conducting thorough consultations, providing evidence-based advice, and demonstrating correct binding techniques that align with professional ethics and safety standards.

    TQUK Level 3 Award in Postpartum Belly Binding (RQF)

    1 learning outcomes10 guidance points

    Professional practice in aromatherapy

    This element explores the critical professional responsibilities of an aromatherapist, including rigorous safety protocols for essential oil usage, thorough client assessment for contra-indications, and competent preparation and execution of treatments. Mastery of these areas ensures client well-being and underpins ethical, evidence-based practice in clinical and holistic settings.

    TQUK Level 4 Diploma in Aromatherapy (RQF)

    1 learning outcomes8 guidance points

    Communication

    The 'Communication' element explores the fundamental role of effective interaction in adult social care, encompassing verbal, non-verbal, and written methods. It addresses how to meet diverse communication needs, wishes, and preferences of individuals, including the use of aids and technologies, while upholding confidentiality and legal frameworks. Mastery of this subtopic ensures person-centred practice, promotes dignity, and safeguards well-being.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes10 guidance points

    Understand Equality and Diversity in context of SEND

    This subtopic explores the fundamental principles of equality, diversity, and inclusion as they apply to individuals with special educational needs and disabilities (SEND). It examines key legislation such as the Equality Act 2010 and the Children and Families Act 2014, detailing the legal protections and guidance that ensure fair treatment and access to services. The content also covers the critical role of safeguarding in protecting vulnerable individuals and the transformative benefits of fostering a diverse and inclusive society, promoting social, emotional, and educational development.

    TQUK Level 2 Certificate in Special Educational Needs and Disability (RQF)

    5 learning outcomes8 guidance points

    Sources of information, support, legislation and guidance relevant to Specific Learning Difficulties

    This element explores the legislative framework and statutory guidance that protect individuals with Specific Learning Difficulties (SpLDs), focusing on key acts like the Equality Act 2010 and the Children and Families Act 2014. It critically examines the roles and responsibilities of professionals, including SENCOs and educational psychologists, alongside support organisations, in advocating for rights and ensuring equitable access to services. Understanding these sources enables practitioners to apply legal and best practice standards effectively in health and social care settings, promoting inclusion and person-centred support.

    TQUK Level 2 Certificate in Understanding Specific Learning Difficulties (RQF)

    1 learning outcomes8 guidance points

    Understand the role of the mental health care worker

    This subtopic examines the distinct roles and responsibilities of mental health care workers, including multidisciplinary collaboration and accountability. It emphasises the necessity of continual professional development through self-evaluation and skill enhancement. Reflective practice is highlighted as a critical tool for improving care delivery and personal growth.

    TQUK Level 3 Certificate in Understanding Mental Health (RQF)

    1 learning outcomes6 guidance points

    Promote nutrition and hydration in early years and childcare settings

    This element explores the essential knowledge and skills required to promote adequate nutrition and hydration in children from birth to five years, encompassing the planning of balanced meals, supporting infant feeding, managing special dietary needs, and monitoring intake to prevent malnutrition. Learners will understand how to apply current UK dietary guidelines to early years settings, ensuring that every child's nutritional and hydration requirements are met in line with their developmental stage and individual needs. This knowledge is practically applied through menu planning, promoting healthy eating environments, and collaborating with parents and professionals to support children's growth and well-being.

    TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (RQF)

    1 learning outcomes13 guidance points

    Manage quality in health and social care or children and young people's setting

    This subtopic examines the principles and frameworks underpinning quality assurance in care settings, equipping learners to implement and evaluate standards that promote safe, effective, person-centred care. It focuses on the practical application of quality management systems, including audit, feedback loops, and continuous improvement, ensuring compliance with regulatory requirements while fostering a culture of excellence.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes6 guidance points

    Understand legislation and support relevant to behaviour that challenges

    This element focuses on the legal frameworks, best practice guidelines, and support systems surrounding behaviour that challenges in health and social care settings. Learners explore key legislation such as the Mental Capacity Act and Human Rights Act, alongside person-centred approaches and positive behaviour support, to ensure they can effectively advocate for and assist individuals and their families in navigating available services.

    TQUK Level 2 Certificate in Understanding Behaviour that Challenges (RQF)

    1 learning outcomes8 guidance points

    Stigma and stereotypes that individuals with mental ill-health may face

    This element explores the pervasive nature of stigma and stereotypes associated with mental ill-health, examining how they manifest in societal attitudes, discriminatory practices, and internalised self-stigma. Learners will analyse the detrimental impact of these factors on individuals’ willingness to seek help and on organisational culture, while recognising the role of a Mental Health First Aider in challenging misperceptions and promoting inclusive, recovery-focused environments.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy (RQF)

    1 learning outcomes9 guidance points

    Understanding change and support in relation to mental health

    This element explores the dynamic nature of mental health recovery and change, emphasizing the importance of therapeutic relationships, support networks, and evidence-based interventions. Learners evaluate the roles played by professionals, family, and peers in facilitating positive mental health outcomes, and examine a range of treatment options and information sources to support individuals effectively.

    TQUK Level 2 Certificate in Understanding Working in Mental Health (RQF), TQUK Level 2 Certificate in the Principles of the Mental Health Worker (RQF)

    2 learning outcomes16 guidance points2 criteria

    Food labelling and packaging

    This subtopic explores the critical role of food labelling in protecting individuals with allergies, detailing UK legal requirements for clear and accurate ingredient information. It examines regulations such as the Food Information to Consumers (FIC) Regulation and Natasha's Law, and clarifies packaging rules that ensure pre-packed and loose foods are safely labeled to prevent allergic reactions.

    TQUK Level 2 Certificate in Allergy Awareness (RQF)

    1 learning outcomes5 guidance points

    Principles of understanding dementia

    This element introduces the fundamental principles of dementia, covering its definition, common types (e.g., Alzheimer's, vascular, Lewy body), underlying causes, and the progressive effects on cognitive and physical function. It also explores the critical importance of early diagnosis in enabling timely support, treatment, and planning, alongside the profound impact of dementia on an individual's daily living, relationships, and emotional well-being.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes6 guidance points

    Principles of positive risk taking for individuals with learning disabilities

    This unit explores the concept of positive risk taking, emphasizing its role in promoting independence, dignity, and quality of life for individuals with learning disabilities. It covers person-centred risk assessment processes, relevant legislation and policies, and the balance between empowerment and safeguarding. Learners will understand how to support individuals in making informed decisions about risks and develop effective risk management plans while upholding their duty of care.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Understand best practice in the context of Autism Spectrum conditions

    This element explores the core principles and practical strategies that underpin effective support for individuals on the autism spectrum. It emphasizes the legal and ethical duty to safeguard, the application of person-centered and evidence-based approaches, and the facilitation of communication and social interaction to enhance well-being and promote autonomy.

    TQUK Level 3 Certificate in Understanding Autism (RQF)

    1 learning outcomes8 guidance points

    Sources of information, support, legislation, and guidance relevant to Autism Spectrum Conditions

    This subtopic explores the critical sources of information, support, legislation, and guidance essential for understanding and working effectively with individuals on the autism spectrum. It covers key statutory frameworks like the Autism Act 2009 and Equality Act 2010, national guidelines such as NICE quality standards, and the vital role of voluntary organisations including the National Autistic Society. Grasping these sources ensures practitioners can provide informed, person-centred care and navigate the support landscape confidently.

    TQUK Level 2 Certificate in Understanding Autism (RQF)

    1 learning outcomes8 guidance points

    The role and responsibilities of a Mental Health First Aider in a school setting

    This element establishes the foundational duties of a Mental Health First Aider within an educational environment, clarifying their non-clinical support role in identifying early signs of mental ill health, providing initial reassurance, and guiding individuals toward appropriate professional or self-help resources. It emphasizes the boundaries of the role, including confidentiality limitations, safeguarding obligations, and the importance of self-care, while linking to whole-school approaches like the wellness action plan to promote a supportive culture.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy in Schools (RQF)

    1 learning outcomes7 guidance points

    Understanding dementia

    This subtopic provides an introductory understanding of dementia as a term for progressive brain syndromes affecting memory, thinking, behaviour and emotion. It explores the biological causes, the wide-ranging effects on individuals and their carers, and approaches to management including person-centred care. Learners gain insight into how environmental, social and health-related factors can adversely impact a person with dementia, promoting empathetic, informed support in health and social care settings.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes6 guidance points

    Introduction to adult social care

    This subtopic provides an introductory overview of adult social care, focusing on the range of services available to support adults with care and support needs, and the key job roles within the sector. Learners explore how services like domiciliary care, residential care, and day services enable independence and well-being, and gain insight into responsibilities of roles such as care assistants and support workers, forming a foundation for working in the sector.

    TQUK Level 1 Award in Preparation for Work in Adult Social Care (RQF)

    1 learning outcomes8 guidance points

    Distressed behaviour, sensory processing conditions and autism spectrum conditions in children

    This subtopic explores the interplay between distressed behaviour, sensory processing conditions, and autism spectrum conditions in children. Learners examine the defining characteristics of each condition, including sensory sensitivities, communication challenges, and emotional regulation difficulties, and how these can manifest as distressed behaviour. Practical support strategies are emphasised, focusing on person-centred approaches, environmental adaptations, and communication methods to de-escalate distress and promote wellbeing.

    TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF)

    6 learning outcomes10 guidance points

    Understand the initial care of diabetes

    This element explores the crucial early stages following a diabetes diagnosis, focusing on providing holistic support that addresses the immediate physical, emotional, and social needs of the individual. Learners will examine how to initiate effective collaborative care planning, establish monitoring routines, and mitigate the social impact of diabetes to promote self-management from the outset.

    TQUK Level 2 Certificate in Understanding the Care and Management of Diabetes (RQF)

    1 learning outcomes6 guidance points

    Understanding health emergencies and conditions in early years settings

    This element equips learners with the essential knowledge to identify and respond appropriately to a range of health emergencies and medical conditions in babies and young children within early years environments. It covers acute incidents such as accidents and serious illnesses, alongside the management of long-term conditions like asthma and diabetes, as well as allergic reactions and food intolerances. Practical application includes understanding when to escalate to medical professionals and how to implement care plans to ensure children's safety and well-being.

    TQUK Level 2 Certificate in Understanding Common Illnesses Affecting Children (RQF)

    1 learning outcomes8 guidance points

    Principles of the importance of personal hygiene and health in the prevention and control of infection in health care settings

    This element focuses on the critical role of personal hygiene, particularly hand hygiene and appropriate use of PPE, in breaking the chain of infection in health care settings. It underpins the practical skills needed to safeguard patients, staff, and visitors from healthcare-associated infections, emphasising evidence-based protocols and personal responsibility.

    TQUK Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF)

    1 learning outcomes6 guidance points

    Understand how to minimise the risk of mental health concerns in children and young people

    This subtopic focuses on proactive strategies to foster mental well-being and prevent the onset or escalation of mental health difficulties in children and young people. It covers building resilience, early intervention, and understanding how to effectively access and coordinate support services. Learners must demonstrate practical application of these concepts in real-world scenarios.

    TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

    1 learning outcomes6 guidance points

    Develop and agree individualised care plans for babies and families

    This subtopic centres on the collaborative process of creating bespoke care plans for babies and their families, underpinned by statutory frameworks and professional standards. Learners must demonstrate the ability to gather and synthesise holistic information, assess diverse influencing factors, and co-produce actionable, safe, and responsive plans that respect family autonomy and promote optimal infant development.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes7 guidance points

    Promote awareness of sensory loss

    This element focuses on developing leaders' capability to champion and embed awareness of sensory loss within adult care settings. It involves understanding the diverse impacts of sensory impairments, designing and implementing strategies to raise awareness among staff and stakeholders, and systematically reviewing the effectiveness of these initiatives to ensure continuous improvement in inclusive practice.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 4 Diploma in Adult Care (RQF)

    6 learning outcomes14 guidance points2 criteria

    Prepare for and carry out extended feeding techniques

    This element covers the advanced practical skills and underpinning knowledge required to safely and effectively administer extended feeding techniques, such as enteral feeding, to adults in care settings. It integrates essential anatomical and physiological understanding with legal frameworks, risk management, preparation, implementation, and accurate documentation. Learners must demonstrate competence in person-centred care that protects dignity, ensures safety, and complies with regulatory standards.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF)

    7 learning outcomes19 guidance points2 criteria

    Professional supervision in adult care

    This unit explores the integral role of professional supervision in adult care, focusing on its purpose in supporting staff well-being, improving service delivery, and meeting regulatory standards. It examines the link between professional development and performance management, equipping learners with strategies to manage conflict and conduct effective supervisory sessions. Practical application involves demonstrating competence in providing supervision and engaging in reflective practice to continuously enhance one's own supervisory skills.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Personal development in care settings

    This element focuses on self-assessment and proactive improvement in care practice. Learners identify the standards and skills required for their specific role, engage in structured reflection to evaluate performance, and collaboratively establish personal development plans to enhance their knowledge and competence, ensuring they deliver safe, effective, person-centred care.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes8 guidance points

    Understand Models of Disability

    This element explores the contrasting medical and social models of disability, examining how each conceptualises disability as either an individual impairment or a socially constructed barrier. Learners analyse how these models impact the self-identity and lived experiences of individuals with learning disabilities, and evaluate their influence on the design and delivery of health and social care services.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Promote good practice in the support of individuals with autistic spectrum conditions

    This element focuses on equipping leaders and managers in adult care with the expertise to champion exemplary support for individuals with autistic spectrum conditions. It requires critical engagement with evolving theoretical models of autism and the translation of robust legal and policy frameworks into daily practice. Learners will develop skills to promote person-centred communication, environmental adaptations, and inclusive cultures that respect neurodiversity and foster independence.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes10 guidance points

    Effective communication with children and young people in care settings

    This subtopic focuses on the critical role of adapting communication to meet the developmental, emotional, and linguistic needs of children and young people in healthcare support settings. It emphasizes the use of play and distraction as evidence-based, child-centred strategies to build trust, reduce anxiety, and ensure effective information exchange. Mastery involves applying these techniques consistently, respecting individual preferences, and integrating them into daily care routines to promote positive outcomes and uphold the rights of the child.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    Promote assistive technology in adult care

    This subtopic focuses on the strategic integration of assistive technology within adult care settings to enhance service user independence and well-being. It examines barriers to adoption, such as cost and staff resistance, and equips learners to lead organisational change by developing policies, justifying investment, and fostering a culture that embraces technological solutions. Mastery enables practitioners to critically evaluate and promote effective, person-centred assistive technology interventions.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes10 guidance points

    Enable children and young people to understand their health and well-being

    This subtopic explores the core principles and practical skills required to enable children and young people to comprehend their own health and well-being. It covers legislative frameworks, factors influencing understanding, and the collaborative development of care plans. Practitioners learn to establish positive relationships and tailor communication to empower informed autonomy.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Prepare individuals for healthcare activities

    This unit focuses on equipping care workers with the essential knowledge and practical skills to safely and respectfully prepare individuals for healthcare activities. It encompasses understanding relevant legislation and policy, adopting person-centred approaches, and ensuring accurate recording and reporting, all aimed at promoting dignity, privacy, and effective communication during clinical procedures.

    TQUK Level 2 Diploma in Care (RQF), TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    6 learning outcomes14 guidance points2 criteria

    Understand positive risk taking for individuals with disabilities

    This subtopic explores the principle that individuals with learning disabilities have the right to make choices involving risk, just like everyone else. It emphasises the importance of a positive, person-centred risk assessment process that respects autonomy while ensuring safety. Learners will understand the legal and policy frameworks that support decision-making and the need for collaborative partnership working when supporting individuals to take risks.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Providing Independent Advocacy to Adults

    This subtopic delves into independent advocacy for adults, emphasising the critical role of advocates in empowering individuals to voice their preferences and make autonomous decisions. It explores practical strategies for supporting adults across diverse settings, facilitating meetings, and navigating the complexities of choice and consequence exploration. Crucially, it integrates safe working practices within legal and ethical boundaries to protect both the advocate and the individual.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    5 learning outcomes8 guidance points

    Providing Independent Mental Capacity Advocacy-Deprivation of Liberty Safeguards

    This subtopic focuses on the statutory role of the Independent Mental Capacity Advocate (IMCA) within the Deprivation of Liberty Safeguards (DoLS) framework under the Mental Capacity Act 2005. It equips learners to navigate complex legislation, provide effective advocacy for individuals lacking capacity, construct legally compliant written reports, and robustly challenge decisions that may infringe upon a person's rights or best interests. Mastery of these skills ensures leaders can champion person-centred care and uphold legal and ethical standards in adult care settings.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    7 learning outcomes10 guidance points

    Principles of health promotion

    This subtopic examines the core principles of health promotion by identifying the social, economic, environmental, and individual factors that shape health outcomes. It explores how behaviour change models can be applied to support individuals in adopting healthier lifestyles and emphasizes the critical role of tailored, empathetic communication in empowering service users to make informed decisions. Learners will understand how to integrate these principles into their daily care practice to promote well-being and prevent ill health.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes6 guidance points

    Enable individuals with behaviours that challenge to develop strategies to manage their behaviour

    This subtopic equips healthcare support workers with the skills to enable individuals with behaviours that challenge to develop self-management strategies. It integrates understanding of relevant legislation (e.g., Mental Capacity Act 2005, Human Rights Act 1998) with person-centred practice, focusing on proactive approaches and co-produced support plans. Learners will assess factors influencing behaviour, support individuals in recognising impact on others, and critically evaluate the effectiveness of interventions to promote positive outcomes.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Understand Sensory Loss

    This unit explores the multifaceted nature of sensory loss in individuals with learning disabilities, examining the interplay between congenital and acquired conditions and their impact on daily living, communication, and independence. It equips support workers with the skills to identify early signs of sensory deterioration, implement effective communication strategies, and adapt care practices to enhance quality of life and promote inclusion. Practical application focuses on person-centred approaches that mitigate barriers caused by sight and hearing impairments within care settings.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Promote nutrition and hydration in health and social care settings

    This element equips care practitioners with the knowledge and skills to promote optimal nutrition and hydration in adult care settings, focusing on balanced diets, nutritional guidelines, and the prevention of malnutrition. It covers practical strategies for encouraging healthy eating and drinking, conducting nutritional screening, and monitoring individual needs while respecting personal preferences and special dietary requirements. Mastery ensures improved health outcomes and compliance with regulatory standards in care environments.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (RQF)

    10 learning outcomes25 guidance points3 criteria

    Give presentations to groups

    This subtopic develops the healthcare support worker's competence in delivering structured, engaging group presentations to facilitate learning among patients, colleagues, or other stakeholders. Mastery involves applying relevant legislation, national guidelines, and policies to ensure safe, inclusive, and effective communication, while tailoring content to meet diverse needs and promoting active participation.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Recognise indications of substance misuse and refer individuals to specialists

    This subtopic focuses on the critical leadership competencies required to identify substance misuse in adult care settings, conduct thorough risk assessments, and coordinate specialist referrals. Learners explore physical, psychological, and behavioural indicators, legal frameworks for information governance, and multi-agency care pathways, ensuring a safe, person-centred approach to supporting individuals with substance-related needs.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 4 Diploma in Adult Care (RQF)

    6 learning outcomes16 guidance points2 criteria

    Identify, collate and communicate health information to individuals

    This subtopic equips the healthcare support worker with the skills to responsibly identify, retrieve, and interpret health information from records and assessments, ensuring that what is communicated is accurate, relevant, and tailored to the individual's needs. It emphasises strict adherence to legal frameworks such as the Data Protection Act 2018 and GDPR, alongside national guidelines like the Caldicott Principles, to maintain confidentiality and dignity. Practical application involves supporting individuals to understand their health status, treatment options, and care plans, thereby empowering informed decision-making and promoting person-centred outcomes.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes9 guidance points

    Provision of specialist care

    This subtopic focuses on delivering specialist person-centred care within adult care settings, requiring an in-depth understanding of how specific conditions affect well-being and care delivery. It explores the integration of current research, policy, and guidance to enhance practice, and emphasizes collaborative support planning, accessing appropriate services, and developing others' expertise. The ultimate goal is to drive outcomes-based improvements that prioritize the individual's holistic needs and preferences.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Recruitment and selection within health and social care settings

    This subtopic addresses the strategic and operational responsibilities of leadership in recruiting and selecting staff for adult care settings. It covers the full cycle from identifying needs and advertising roles to interviewing, appointing, and evaluating processes, emphasizing safer recruitment, regulatory compliance, and person-centred values. Leaders must ensure that selection decisions enhance service quality, safeguard vulnerable adults, and build a competent, compassionate workforce aligned with the sector's professional standards.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF), TQUK Level 4 Diploma in Adult Care (RQF)

    6 learning outcomes14 guidance points2 criteria

    Safeguarding in Adult Care

    This subtopic equips leaders with the strategic knowledge to embed robust safeguarding frameworks within adult care settings, ensuring compliance with legislation, promoting a culture of vigilance, and empowering staff to protect vulnerable adults from abuse and neglect. It focuses on translating policy into practice through effective leadership, supervision, and multi-agency collaboration.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes8 guidance points

    Implement hydrotherapy programmes for individuals and groups

    This element focuses on the practical implementation of hydrotherapy programmes for individuals and groups within a healthcare support context. It requires learners to apply knowledge of musculoskeletal anatomy, current legislation, and evidence-based principles to safely deliver and evaluate therapeutic aquatic interventions, ensuring effective collaboration with supervising practitioners.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Implement therapeutic group activities

    This subtopic focuses on the practical skills and underpinning knowledge required to facilitate therapeutic group activities within healthcare settings. It involves understanding how group dynamics and purposeful activity can promote physical, emotional, and social well-being, and applying this to effectively plan, deliver, and review client-centred sessions. The aim is to equip learners with the competence to support individuals in achieving therapeutic goals through structured group interventions.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF), TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    2 learning outcomes14 guidance points2 criteria

    Supervising Others in Adult Care

    This subtopic focuses on the principles and practices of professional supervision within adult care leadership. It explores how effective supervision supports staff development, ensures quality care delivery, and maintains regulatory compliance. Learners will develop skills to plan, conduct, and evaluate supervision sessions that foster reflective practice and accountability.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes8 guidance points

    Work in partnership with families to support individuals

    This element focuses on collaborative working between support professionals and families of individuals with learning disabilities, ensuring care is person-centred and holistic. It emphasizes building trust, jointly planning care approaches, and enabling families to access resources and support systems. Effective partnership enhances outcomes by integrating family insights into care plans and addressing carers' needs.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Resource management in adult care

    Effective resource management in adult care ensures that financial, human, and physical assets are used efficiently to deliver safe, high-quality, person-centred services. This subtopic equips learners to apply principles such as cost-effectiveness and transparency, actively contribute to resource forecasting and procurement processes, and implement systematic monitoring and review to drive continuous improvement in their area of responsibility.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Promote the management of continence

    This subtopic focuses on promoting continence management for individuals in adult care settings. It covers understanding incontinence types and causes, their physical, psychological, and social consequences, and the selection, application, and evaluation of appropriate strategies and aids. Effective management enhances dignity, autonomy, and quality of life while minimising risks such as skin breakdown and social isolation.

    TQUK Level 3 Diploma in Adult Care (RQF)

    1 learning outcomes9 guidance points

    Maintain infection prevention and control in a care setting

    This element focuses on the healthcare worker's responsibility to prevent and manage infection risks in care settings. Learners must understand their legal and ethical duties, apply standard precautions, and demonstrate competence in practices like hand hygiene, PPE usage, and safe waste disposal to protect service users, colleagues, and themselves.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    Safeguard children and young people who are present in the adult care sector

    This subtopic focuses on the critical responsibility of adult care practitioners to safeguard children and young people who may be present in adult care settings, such as visiting family members or those accompanying service users. It covers identifying signs of abuse, understanding referral procedures, and fostering a culture of vigilance among colleagues. Learners will also explore strategies for resolving ethical dilemmas that arise when safeguarding concerns conflict with other professional duties.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes9 guidance points

    Support individuals with sensory loss with communication

    This element equips leaders and managers in adult care with the knowledge and skills to effectively support individuals with sensory loss in communication. It explores how sensory impairment affects language acquisition and social interaction, the range of specialist communication systems available, and the role of the manager in enabling person-centred communication strategies. The focus is on practical application, ensuring care teams are competent and confident in facilitating communication, thereby promoting inclusion, autonomy, and well-being for individuals.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    6 learning outcomes9 guidance points

    Promotion of mental well-being and mental health

    This subtopic equips learners with the knowledge and skills to actively promote mental well-being and mental health among adults in care settings. It emphasises the critical role of social inclusion in preventing isolation and fostering a sense of purpose, connection, and resilience. Learners will explore practical strategies to support individuals in overcoming barriers to participation and building meaningful social networks.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes8 guidance points

    Maintain quality standards in the health sector

    This element focuses on the practical application of legislation, policies and procedures to deliver safe, effective and person-centred care. Learners must demonstrate the ability to work collaboratively with colleagues, service users and external bodies to uphold quality standards, alongside systematic monitoring and workload management to mitigate risks. Mastery of this topic ensures a proactive, reflective approach to maintaining excellence in healthcare support settings.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Lead and develop professional supervision practice

    This unit covers leading and developing professional supervision practice in health and social care or children's settings. Learners will understand purpose, principles, and how to prepare and conduct supervision.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    2 learning outcomes12 guidance points2 criteria

    Awareness of working in end of life care

    This topic covers awareness of end of life care, including perspectives on death, the aims and principles of care, communication, and available services. Learners must understand the legislative framework and how to support individuals and their families.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes6 guidance points

    Massage techniques to improve lactation

    This topic covers massage techniques to improve lactation, including breast structure, factors affecting lactation, postnatal physical condition, and massage methods. It is part of a Level 3 Diploma in Postnatal Care.

    TQUK Level 3 Diploma in Postnatal Care (RQF)

    1 learning outcomes6 guidance points

    Valuing Equality and Diversity

    This unit covers equality, diversity, and discrimination in mental health contexts. Learners will understand key aspects and how to promote inclusive practice.

    TQUK Level 2 Certificate in Understanding Working in Mental Health (RQF)

    1 learning outcomes6 guidance points

    Understanding Eating Disorders

    This element provides learners with a foundational understanding of eating disorders, their aetiology, and the lived experience of individuals affected. By exploring one specific disorder in depth, learners gain insight into the emotional, physical, and social impact, as well as practical management strategies and support resources. This knowledge underpins person-centred care and effective communication in health and social care settings.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes10 guidance points

    Promoting independence and dignity in continence care

    This subtopic focuses on the care worker's role in promoting independence and preserving dignity when supporting individuals with continence needs. It covers understanding normal bodily functions, person-centred approaches to continence management, respectful care practices, monitoring of body waste, and the safe use of aids and equipment. Mastery of this topic ensures that care is delivered compassionately, promoting autonomy and maintaining the individual's self-esteem.

    TQUK Level 2 Certificate in Principles of Care Planning (RQF)

    1 learning outcomes8 guidance points

    Nutrition And Hydration In Caregiving For The Elderly

    This element focuses on the principles of nutrition and hydration for the elderly in care settings, ensuring a balanced diet adheres to nutritional guidelines. It explores promotion strategies to encourage adequate intake, prevention of malnutrition through monitoring and recording, and consideration of special dietary requirements influenced by health conditions, cultural, and personal preferences. Practical application involves direct care, advocacy, and interdisciplinary collaboration to maintain optimal health and well-being.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes16 guidance points2 criteria

    Providing oral care in care settings

    This subtopic addresses the essential skills for delivering effective oral care to individuals in care settings, focusing on three key groups: those at end of life, those with dentures, and those with disabling medical conditions. It emphasises holistic, person-centred approaches and the importance of thorough mouth assessment to identify needs, prevent complications, and maintain dignity and comfort.

    TQUK Level 2 Certificate in Oral Care for Health and Social Care (RQF)

    1 learning outcomes10 guidance points

    Understanding eating disorders

    This element explores the definitions, causes, impacts, and management strategies for eating disorders, equipping learners with essential knowledge to support individuals in care settings. It emphasises the holistic effects on physical and psychological health, as well as on families and carers, preparing learners to recognise signs and contribute to multi-disciplinary care plans.

    TQUK Level 2 Certificate in Understanding Nutrition and Health (RQF), TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    2 learning outcomes12 guidance points2 criteria

    Working in Low and Medium Risk Confined Spaces

    This unit equips learners with the essential skills and knowledge to safely prepare for, enter, work in, and exit low and medium risk confined spaces within health and social care settings. It covers hazard identification, safe use of equipment, adherence to procedures, and effective emergency response, ensuring compliance with relevant legislation and industry best practices.

    TQUK Level 2 Award in Working in Confined Spaces - Low and Medium Risk (RQF)

    7 learning outcomes11 guidance points

    Understanding SEND and learning

    This subtopic explores the principles of inclusive learning for individuals with special educational needs and disabilities (SEND). It examines how support programmes, reasonable adjustments, and Education, Health and Care Plans (EHCPs) work together to remove barriers and promote equal access to education. Practical application involves designing and implementing strategies that personalize learning and foster participation in mainstream settings.

    TQUK Level 2 Certificate in Special Educational Needs and Disability (RQF)

    1 learning outcomes6 guidance points

    Understand own role in providing support following an incident of behaviour that challenges

    This subtopic explores the support worker's role in facilitating post-incident reflection to help individuals understand and modify their behaviour, while recognising when additional external support is necessary. It emphasises the importance of empowering individuals to self-assess triggers and consequences, promoting personal growth and reducing future incidents. Mastery of this area ensures professionals can effectively de-escalate situations, maintain safety, and coordinate with multidisciplinary teams.

    TQUK Level 2 Certificate in Understanding Behaviour that Challenges (RQF)

    1 learning outcomes6 guidance points

    The role and responsibilities of a mental health first aider

    This element explores the specific duties of a mental health first aider within workplace and community settings, emphasizing the non-clinical, supportive nature of the role. Learners examine protocols for initial responses to mental health crises, the creation of psychologically safe environments, and the structured processes for escalating concerns, including the development and use of a Wellness Action Plan. Practical application involves advocating for well-being, reducing stigma, and guiding individuals towards appropriate professional help.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy (RQF)

    1 learning outcomes9 guidance points

    Principles of understanding equality, diversity and inclusion in dementia care and support

    This subtopic explores how equality, diversity, and inclusion principles must be embedded in dementia care to respect each individual's unique identity, preferences, and rights. It examines the impact of discriminatory practices and equips learners with strategies to challenge oppression, ensuring person-centred support that upholds dignity and promotes well-being.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes7 guidance points

    Continuous Development in Adult Care

    This subtopic focuses on the essential leadership practices of continuous personal and professional development within adult care settings. It requires learners to actively engage in self-reflection, seek feedback, and proactively manage their workload to enhance service delivery. Demonstrating commitment to development and self-awareness ensures leaders can model best practice, improve team performance, and adapt to evolving care standards.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes7 guidance points

    Maintaining the Independent Advocacy relationship

    This subtopic focuses on the ongoing responsibilities of an independent advocate in supporting individuals with learning disabilities. It addresses how to navigate ethical dilemmas, manage conflicts, maintain professional boundaries, and use supervision and networks effectively to uphold the advocacy relationship. Practical application includes prioritizing tasks, accurate record-keeping, and safeguarding individuals from abuse, ensuring advocacy remains person-centered and rights-based.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Understanding end of life care

    This subtopic explores the multifaceted nature of end of life care, focusing on diverse personal, cultural, and societal attitudes towards death and dying. It equips learners to understand the holistic aims of care, encompassing physical, psychological, social, and spiritual dimensions. The content examines contemporary approaches such as individualised care planning and the integration of support services, enabling practitioners to deliver compassionate, person-centred support to individuals and their families.

    TQUK Level 3 Certificate in the Principles of End of Life Care (RQF)

    1 learning outcomes9 guidance points

    Legislation and guidance for an individual providing support to children displaying distressed behaviour

    This subtopic explores the essential legislation and guidance that frames professional practice when supporting children who display distressed behaviour. Learners will examine key legal frameworks, such as the Children Act 1989/2004 and the Equality Act 2010, and understand how these protect children's rights and inform multi-agency support strategies. The focus is on translating legal requirements into safe, effective, and rights-respecting care.

    TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF)

    5 learning outcomes7 guidance points

    Introduction to the values and principles of adult social care

    This subtopic introduces the fundamental values and principles that underpin adult social care, including dignity, respect, confidentiality, and person-centred approaches. It also explores the importance of diversity, highlighting how inclusive practice and non-discriminatory behaviour are essential for delivering care that meets individual needs and promotes equality. Understanding these concepts is crucial for anyone preparing to work in the sector, as they form the basis of ethical and effective care delivery.

    TQUK Level 1 Award in Preparation for Work in Adult Social Care (RQF)

    1 learning outcomes8 guidance points

    Care for the elderly

    This element explores the key aspects of providing quality care for elderly individuals, including understanding the physiological and psychological changes associated with ageing. It focuses on developing effective communication techniques that accommodate sensory and cognitive impairments, ensuring dignity and respect. Learners will apply these principles to develop and implement person-centred care plans that promote independence and well-being.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF)

    7 learning outcomes16 guidance points2 criteria

    Promote health and well-being in relation to effective nutrition and fluid balance

    This subtopic focuses on the integral role of nutrition and fluid balance in promoting health and well-being, emphasising the physiological functions of renal and digestive systems, the impact of clinical conditions, and the application of legislation and guidelines. Learners will develop skills to plan, implement, and evaluate evidence-based nutritional care as part of a multidisciplinary team, while addressing complex disabilities, using support mechanisms, and monitoring for complications.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes9 guidance points

    Understanding depression

    This subtopic explores the nature of depression as a common but serious mood disorder, examining its defining characteristics, potential triggers, and the profound impact it can have on daily functioning and interpersonal relationships. Learners gain insight into how routine demands can exacerbate symptoms and discover evidence-based management strategies ranging from clinical interventions to self-help techniques, fostering empathetic and informed support practices.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes10 guidance points

    Working in High Risk Confined Spaces

    This subtopic covers the practical competencies and underpinning knowledge required to safely enter, work in, and exit high-risk confined spaces where a specified hazard cannot be eliminated or controlled solely by safe systems of work. It focuses on the correct selection, use, and maintenance of respiratory protective equipment (RPE), the safe operation of tools and equipment, and the systematic adherence to permit-to-work procedures. Learners are prepared to identify and respond to problems and emergencies, ensuring they can complete work activities and post-operational duties in line with industry best practice and legal obligations.

    TQUK Level 2 Award in Working in Confined Spaces - High Risk (RQF)

    6 learning outcomes8 guidance points

    Principles of safeguarding and protection in health and social care

    This subtopic equips learners with the essential knowledge to identify and address abuse in adult social care settings. It covers recognising physical, psychological, financial, and institutional signs of abuse; appropriate response procedures when abuse is suspected or alleged; the legislative and local frameworks governing safeguarding; proactive strategies to minimise abuse risks; and the correct reporting mechanisms for unsafe practices. Mastery ensures learners can uphold the safety and dignity of vulnerable adults in line with professional standards.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    3 learning outcomes28 guidance points3 criteria

    Understand allergens, allergies, intolerances

    This subtopic explores the distinction between food allergens, allergies, and intolerances, emphasising their physiological mechanisms and common triggers. Learners gain practical knowledge crucial for supporting individuals in care settings, ensuring safe dietary management and effective communication with healthcare professionals. Understanding these differences underpins accurate risk assessment and person-centred care.

    TQUK Level 2 Certificate in Allergy Awareness (RQF)

    1 learning outcomes8 guidance points

    Understand the diagnosis and management of Autism Spectrum conditions

    This subtopic explores the core characteristics of autism spectrum conditions (ASC), including social communication difficulties and restricted/repetitive behaviors, as outlined in diagnostic criteria. It examines the critical role of formal diagnosis in enabling access to tailored support, education, and healthcare services, while recognizing the challenges and benefits of the diagnostic process. Additionally, it evaluates the range of interventions—from behavioral therapies to environmental adaptations—that aim to enhance quality of life and promote independence for autistic individuals.

    TQUK Level 3 Certificate in Understanding Autism (RQF)

    1 learning outcomes8 guidance points

    Understand the principles of mental health concerns in the context of children and young people

    This element introduces learners to fundamental mental health concepts, terminology, and the spectrum of conditions that can affect children and young people. It emphasises the interplay between biological, psychological, and social factors, equipping learners with the knowledge to recognise early signs and apply appropriate supportive strategies in professional settings. A solid grasp of these principles is essential for anyone working with young people, enabling them to promote positive wellbeing and signpost to specialist services when needed.

    TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

    1 learning outcomes6 guidance points

    Using fixed and essential oils

    This element centres on the practical and theoretical integration of fixed (carrier) oils and essential oils within therapeutic aromatherapy. Learners develop the competence to select appropriate carriers based on client-specific conditions, comprehend the therapeutic properties and safety profiles of compulsory essential oils, and formulate individualised, synergistic blends. Mastery is demonstrated through evidence-based justification of oil choices and adherence to professional blending guidelines to support holistic client wellbeing.

    TQUK Level 4 Diploma in Aromatherapy (RQF)

    1 learning outcomes9 guidance points

    Understand loss and grief in end of life care

    This subtopic explores the multifaceted nature of loss and grief within end of life care, examining theoretical models like Kübler-Ross and dual process, and the unique grief trajectories of patients, families, and care workers. It emphasizes practical strategies for empathetic support, the importance of cultural sensitivity, and self-care techniques to manage professional emotional demands while maintaining holistic, person-centred care.

    TQUK Level 2 Certificate in Principles of End of Life Care (RQF)

    1 learning outcomes6 guidance points

    Understanding treatment of mental health conditions

    This element examines the integral role of accurate diagnosis and collaborative, person-centred care planning in promoting recovery from mental health conditions. Learners explore how diagnosis informs tailored treatment pathways, while evaluating a spectrum of interventions—from pharmacological and psychological therapies to social and lifestyle supports—and their application across diverse care settings.

    TQUK Level 3 Certificate in Understanding Mental Health (RQF)

    1 learning outcomes7 guidance points

    Principles of supporting young people with learning disabilities to transition into adulthood

    This subtopic explores the critical transition from childhood to adulthood for young people with learning disabilities, examining the typical developmental stages and the unique challenges disabilities may introduce. It equips learners with knowledge of person-centred planning, multi-agency collaboration, and practical support strategies to facilitate a successful and empowering transition, while emphasizing the importance of reflective practice for both the young person and their family.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes7 guidance points

    Advise and inform individuals on managing their condition

    This element equips healthcare support workers with the skills to deliver personalised advice and information that empowers individuals to manage their health conditions. It centres on person-centred practice, requiring workers to identify unique information needs, comprehend the nature of specific health conditions, and appreciate the psychosocial impact of lifestyle modifications. The practical application involves collaborative planning and communication to support individuals in adapting their routines, enhancing their autonomy and quality of life.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes6 guidance points

    Maintaining health and well-being in elderly care

    This subtopic emphasizes a holistic approach to elderly care, focusing on promoting autonomy and the crucial role of social connections in sustaining mental and emotional health. It also covers practical strategies for monitoring physical health, preventing common age-related conditions, and ensuring a safe, supportive care environment tailored to each individual's needs.

    TQUK Level 2 Certificate in Caring for the Elderly (RQF)

    1 learning outcomes6 guidance points

    Understanding mental health and wellbeing in a school setting

    This subtopic equips learners with foundational knowledge of mental health and wellbeing within educational environments, emphasising the early identification of mental ill-health, the role of advocacy, and the importance of supportive school cultures. It explores internal and external factors that influence young people's mental health, typical mental health conditions encountered in schools, and key legislation underpinning mental health support. The practical application lies in enabling learners to become effective wellbeing advocates who can signpost, listen, and promote positive mental health practices among peers.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy in Schools (RQF)

    1 learning outcomes7 guidance points

    Support people who are providing homes to individuals

    This topic covers supporting people who provide homes to individuals through adult placement or shared lives schemes. Learners must carry out assessments, support carers, match individuals, and monitor placements.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes6 guidance points

    Make recommendations for the use of physical resources in a health setting

    This element focuses on developing the skills to identify, justify, and advocate for the acquisition of physical resources within a healthcare setting. Learners explore how to interpret organisational data to formulate evidence-based expenditure proposals, align them with strategic plans, and effectively present and negotiate with stakeholders to secure necessary resources. Mastery of these competencies ensures efficient resource management that supports high-quality patient care and operational effectiveness.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Provide support for sleep

    This element focuses on enabling care practitioners to assess, plan, and implement person-centred support to promote healthy sleep patterns in adults. It covers the physiological and psychological importance of sleep, environmental and lifestyle modifications to create conducive conditions, and methods for assisting and monitoring an individual's sleep routines. Practitioners will learn to recognise common sleep difficulties and access appropriate advice to ensure the wellbeing of those in their care.

    TQUK Level 3 Diploma in Adult Care (RQF)

    7 learning outcomes6 guidance points

    Share knowledge and good practice

    This subtopic focuses on the systematic sharing of knowledge and good practice within adult care settings to enhance service quality. It involves methods such as team meetings, reflective practice, and professional networks, and requires learners to apply insights to their own work and critically evaluate the sharing processes. Ultimately, it aims to foster a culture of continuous improvement and collaborative learning in line with regulatory standards.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes8 guidance points

    Provide Infant Massage

    This subtopic equips learners with the knowledge and skills to safely and effectively perform infant massage as part of holistic caregiving. It covers the theoretical benefits, preparation protocols, and practical techniques required to deliver a nurturing massage experience, promoting bonding, relaxation, and developmental support for infants. Learners will develop competence in creating a safe environment, selecting appropriate oils, and adapting massage sequences to meet individual infant needs, aligning with professional standards and safeguarding principles.

    TQUK Level 3 Certificate in Caregiving (RQF), TQUK Level 3 Diploma in Caregiving (RQF)

    2 learning outcomes16 guidance points2 criteria

    Prepare to support individuals within a shared lives arrangement

    This subtopic focuses on preparing learners to support individuals within shared lives arrangements, a community-based model where people with learning disabilities live with approved carers. It explores the benefits for individuals, the importance of accessing and sharing relevant information, the potential impact on key people such as family and existing carers, and the need for self-development analysis prior to providing support. Practical application involves conducting thorough assessments, fostering collaborative relationships, and ensuring person-centred, safe care.

    TQUK Level 3 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes5 guidance points

    Lead and develop the safeguarding practices and protection of children and young people

    This subtopic equips leaders with the skills to critically evaluate and enhance safeguarding practices within community settings for children, young people, and families. It focuses on applying statutory legislation, robust policy frameworks, and evidence-based strategies to foster a culture of safety, well-being, and resilience. Learners will develop competence in leading multi-agency collaboration and embedding continuous improvement in safeguarding leadership.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    14 learning outcomes21 guidance points2 criteria

    Care for individuals with naso-gastric tubes

    This subtopic focuses on the essential knowledge and practical skills required to safely and ethically care for individuals with naso-gastric tubes. It covers relevant legislation, national guidelines, anatomy and physiology of the upper gastrointestinal system, and the necessary preparations and support strategies to ensure patient dignity, safety, and comfort during naso-gastric procedures.

    TQUK Level 2 Diploma in Care (RQF)

    1 learning outcomes9 guidance points

    Understand health and safety in social care settings

    This subtopic covers the foundational knowledge and practical skills required to maintain health and safety in adult social care settings. It encompasses legal responsibilities, risk assessment, accident and illness response, infection control, safe moving and handling, hazardous substance management, environmental safety, stress management, and safe medication and food handling. Mastery of these areas ensures a safe environment for both service users and staff, complying with UK legislation and best practice.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

    2 learning outcomes31 guidance points2 criteria

    Understanding Mental Health

    This subtopic explores the fundamental concepts of mental health and mental ill-health, distinguishing between them while examining the historical and ongoing shift from institutional to community-based care. It delves into the social determinants and stigma surrounding mental illness, alongside key legal frameworks such as the Mental Health Act and Mental Capacity Act, which govern rights, treatment, and safeguards. The focus is on developing a holistic understanding that underpins effective, person-centred support in health and social care settings.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes10 guidance points

    Develop, maintain and use records and reports

    This subtopic equips learners to manage records and reports in adult care settings, ensuring compliance with legal frameworks such as the Data Protection Act 2018, GDPR, and the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Learners must demonstrate the ability to produce factual, accurate, and secure documentation that meets both statutory requirements and organisational policies, while using these records as an evidence base to inform professional judgements, care planning, and multi-agency decision-making.

    TQUK Level 4 Diploma in Adult Care (RQF) , TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    2 learning outcomes14 guidance points2 criteria

    Provide support for sleep

    This element explores the critical role of sleep in promoting physical and mental well-being in care settings, covering how to assess and create optimal sleep environments, provide person-centred assistance with bedtime routines, and source expert guidance to address sleep disturbances. It equips learners with practical skills to integrate sleep support into holistic care plans, ensuring individuals' comfort, safety, and dignity.

    TQUK Level 2 Certificate in Principles of Care Planning (RQF)

    1 learning outcomes8 guidance points

    Promote positive behaviour for individuals with learning disabilities

    This subtopic equips learners with the skills to foster positive behaviour through proactive, person-centred strategies, safely manage challenging incidents, and provide compassionate post-incident support. It emphasises continuous improvement by reviewing and revising approaches in collaboration with the individual and their support network, ensuring dignity and well-being.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Promote professional development

    This element focuses on the systematic approach to professional growth required for Assistant Healthcare Practitioners at Level 5. It covers the theoretical principles underpinning lifelong learning, the practical skills to self-assess, set meaningful goals, and construct a robust Professional Development Plan (PDP). Ultimately, it enables learners to critically reflect on their practice to enhance competence and improve patient outcomes in a dynamic healthcare environment.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Minimising risk in elderly care

    This subtopic addresses the fundamental principles and practices of minimising risk in elderly care settings, focusing on the identification, assessment, and control of hazards to ensure the safety and well-being of elderly individuals. It covers key areas including conducting person-centred risk assessments, safe manual handling techniques, managing hazardous substances (COSHH), infection prevention and control, responding to accidents and incidents, and the safe administration of medicines. Understanding and applying these principles is essential for care workers to provide safe, effective, and legally compliant care, thereby promoting independence and quality of life while reducing avoidable harm.

    TQUK Level 2 Certificate in Caring for the Elderly (RQF)

    1 learning outcomes11 guidance points

    Carry out assessments for substance misuse

    This element focuses on the professional responsibilities of an adult care worker when conducting substance misuse assessments, covering preparation, testing procedures, result communication, needs evaluation, and referral processes. It ensures practitioners can safely and ethically identify substance use, interpret findings, and coordinate care with specialist services to support individuals' recovery journeys.

    TQUK Level 3 Diploma in Adult Care (RQF)

    5 learning outcomes9 guidance points

    Anatomy and physiology for maternity support workers

    This subtopic provides essential knowledge for maternity support workers on the structure and function of the female reproductive system and breasts, and the physiological adaptations during pregnancy. Understanding these fundamentals is crucial for supporting safe and effective care, recognising deviations from normal, and communicating accurately with healthcare professionals.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes10 guidance points

    Continuous Improvement and Change in Adult Care

    This element examines the leader's role in embedding a systematic approach to continuous quality improvement within adult care settings. It emphasises the practical application of improvement methodologies to enhance service delivery, elevate care standards, and achieve better outcomes for individuals. A central theme is fostering an organisational culture that embraces innovation and proactive change, while effectively managing resistance and sustaining progress.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes9 guidance points

    Use food and nutrition information to plan a healthy diet

    This subtopic equips learners with the ability to interpret food labels and understand the role of food additives, enabling them to make informed choices when planning meals. By applying the principles of healthy eating, such as using the Eatwell Guide and understanding nutrient requirements, learners can design balanced diets that support health and wellbeing.

    TQUK Level 2 Certificate in Understanding Nutrition and Health (RQF)

    1 learning outcomes8 guidance points

    Principles of monitoring the health of individuals affected by health conditions

    The core focus is on systematically monitoring the health status of individuals with health conditions to detect early signs of deterioration or improvement, ensure timely interventions, and maintain accurate records for continuity of care. This involves understanding monitoring principles, performing observations like vital signs and symptom checks, and effectively communicating findings within the care team.

    TQUK Level 2 Certificate in Common Health Conditions (RQF)

    1 learning outcomes8 guidance points

    Support individuals to eat and drink

    This element focuses on enabling learners to competently support individuals with eating and drinking, respecting their preferences, dignity, and safety. It covers the entire process from empowering choice to safe clearance and monitoring, ensuring compliance with food safety and care standards in health, social care, or early years settings.

    TQUK Level 2 Award in Promoting Food Safety and Nutrition in Health and Social Care or Early Years and Childcare Settings (RQF)

    1 learning outcomes5 guidance points

    Understanding the role of the care worker at time of death

    This element explores the care worker's multifaceted role at the time of death, encompassing the provision of dignified, person-centred support to the dying individual, sensitive care of the body after death, and compassionate assistance to bereaved family and friends. It emphasises the practical application of empathy, effective communication, and strict adherence to legal and organisational policies to ensure respectful, safe, and culturally appropriate end-of-life care in settings such as care homes, hospices, or domiciliary environments.

    TQUK Level 2 Certificate in Principles of End of Life Care (RQF)

    1 learning outcomes8 guidance points

    Move and position individuals in accordance with their plan of care

    This subtopic covers the essential knowledge and skills for safely moving and positioning individuals according to their plan of care, integrating understanding of anatomy, legislation, risk assessment, and person-centred practice. It emphasises the importance of following agreed ways of working, using appropriate equipment, and involving the individual actively to promote dignity and independence while preventing injury to both the individual and the carer.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes9 guidance points

    Understand the legal, policy and service framework in mental health

    This subtopic equips learners with critical knowledge of the legislative, policy, and service landscape shaping mental health care in the UK. It covers key laws such as the Mental Health Act and Mental Capacity Act, the structure of multi-agency service provision, and the rights of both individuals using mental health services and their informal carers, ensuring practice is lawful, ethical, and person-centred.

    TQUK Level 3 Certificate in Understanding Mental Health Care (RQF)

    1 learning outcomes14 guidance points

    Principles of intervention when working with children who display distressed behaviour

    This subtopic explores the core principles and practical approaches to effectively supporting children exhibiting distressed behaviour. It covers positive support strategies, accurate incident recording for accountability and pattern analysis, proactive mitigation techniques, and the safe, lawful use of physical intervention only as a last resort. Mastery ensures learners can promote children's welfare through ethical, reflective, and child-centred practice.

    TQUK Level 2 Certificate in Understanding Distressed Behaviour in Children (RQF)

    1 learning outcomes8 guidance points

    Understanding Mental Health and Well-being

    This unit introduces learners to the fundamental concepts of mental health, well-being, and advocacy within health and social care contexts. It examines the distinctions between mental health and mental ill-health, explores the bio-psycho-social factors that can influence mental states, and reviews key UK legislation that underpins mental health rights and support structures. Learners will develop an understanding of how advocacy empowers individuals and how legal frameworks protect those experiencing mental distress.

    TQUK Level 2 Certificate in Mental Health First Aid and Wellbeing Advocacy (RQF)

    1 learning outcomes8 guidance points

    Understand how individuals with dementia can be supported to exercise rights and choices

    This element explores the legal and ethical frameworks that safeguard the rights of individuals with dementia, including the Mental Capacity Act 2005 and the Human Rights Act 1998. It examines practical strategies for supporting decision-making, promoting choice, and involving carers while respecting the individual's autonomy and preferences. Learners will develop skills to enable individuals to exercise their rights in day-to-day care contexts.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes8 guidance points

    Equality, diversity, inclusion, and human rights

    This element covers the fundamental principles of equality, diversity, inclusion, and human rights in adult social care. It underpins the legal and ethical duty to provide non-discriminatory, person-centred care, ensuring all individuals are treated with dignity and respect. Practitioners must understand how to embed these principles in daily practice and access organisational policies and external support to challenge inequality.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes8 guidance points

    Lead and manage group living in residential childcare

    Learners will understand theoretical frameworks, legal context, and practical skills for leading group living in residential childcare. They will plan, implement, and review activities to support positive outcomes.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    1 learning outcomes4 guidance points

    Handling information

    This topic covers how to handle information in a care setting, including confidentiality, data protection, and secure recording. Learners will understand legal and ethical requirements for information management.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes6 guidance points

    Stroke awareness

    This subtopic provides essential knowledge on stroke, including its definition, recognition using the FAST test, and the critical importance of immediate emergency response. Learners will explore modifiable and non-modifiable risk factors and evidence-based management strategies to support individuals post-stroke. This knowledge is vital for health and social care professionals to minimise disability and improve outcomes.

    TQUK Level 2 Certificate in Common Health Conditions (RQF)

    1 learning outcomes10 guidance points

    Understanding Phobias

    This subtopic explores the nature of phobias as persistent, disproportionate fears that significantly impair functioning. It covers diagnostic criteria, causes (biological, environmental, psychological), subjective experiences (physical, cognitive, behavioural), and the wide-reaching impact on individuals and their social networks. Practical application is in recognising symptoms early and signposting to evidence-based management options and support resources.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes10 guidance points

    Introduction to communication in health, social care or children’s and young people’s settings

    This subtopic explores the critical role of communication in health and social care settings, particularly for supporting individuals with learning disabilities. It covers how effective communication underpins person-centred care, how to identify and address individual communication needs and preferences, strategies to overcome communication barriers, and the legal and ethical principles governing confidentiality. Mastery ensures practitioners can promote autonomy, dignity, and well-being through skilled, respectful interaction.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

    Assist in and monitor the administration of oxygen

    This element focuses on the healthcare support worker's role in assisting with oxygen therapy, including understanding policies, recognizing respiratory conditions, monitoring oxygen saturation, and safely administering oxygen. Practical application involves collaborating with registered professionals, maintaining equipment, and ensuring patient safety.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Understand how to handle information in social care settings

    This subtopic focuses on the essential principles and legal requirements for securely handling personal and sensitive information in adult social care, including the importance of confidentiality, data protection legislation, and the consequences of breaches. It also explores how care workers can access support through organisational policies, line managers, and designated data protection leads to ensure compliance and maintain trust with individuals receiving care.

    TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF)

    2 learning outcomes12 guidance points2 criteria

    Responsibilities Of Those In a Caregiving Role

    This element delves into the core responsibilities of a caregiver, emphasizing the necessity of understanding and adhering to agreed ways of working derived from policies, legislation, and best practice. It examines the dynamics of professional relationships within care settings, including boundaries and effective communication, and underscores the practical ability to follow these protocols while collaborating with individuals, colleagues, and external partners. Mastery of these responsibilities ensures safe, ethical, and person-centred care delivery.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes16 guidance points2 criteria

    Safeguarding and protection of vulnerable adults

    This element focuses on leading and managing robust safeguarding frameworks for vulnerable adults, encompassing a deep understanding of key legislation such as the Care Act 2014, Mental Capacity Act 2005, and Deprivation of Liberty Safeguards. It requires practitioners to proactively lead multi-agency partnerships, embed a culture of vigilance, and continuously monitor systems to prevent abuse and neglect. The practical application ensures that assistant healthcare practitioners can critically evaluate practice, champion person-centred safeguarding, and drive improvements in protection outcomes.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes7 guidance points

    Facilitate change in health and social care or children and young people’s settings

    This subtopic explores the structured process of initiating, planning, and embedding change within adult care settings to improve service delivery and outcomes for individuals. It emphasises person-centred approaches, regulatory compliance under frameworks such as the Care Quality Commission (CQC) standards, and the vital role of effective communication and stakeholder engagement in securing buy-in and sustaining change.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Theories and principles underpinning care planning

    This unit introduces the foundational theories and principles of person-centred care planning, emphasizing the active involvement of individuals in their own care decisions. It explores how care plans are developed, implemented, and reviewed in practice, ensuring they remain responsive to changing needs and preferences. Additionally, it highlights the critical role of accurate data collection and analysis in evaluating outcomes and driving continuous improvement in care delivery.

    TQUK Level 2 Certificate in Principles of Care Planning (RQF)

    1 learning outcomes6 guidance points

    Understand the use of person-centred approaches to underpin the care and support of individuals with dementia

    This unit explores person-centred approaches as the foundation of effective dementia care, emphasising the need to recognise each individual's unique experience of the condition. It covers the practical application of person-centred values to promote dignity, respect, and well-being, while also addressing specific challenges such as meeting nutritional needs in a compassionate and individualised manner.

    TQUK Level 3 Certificate in Understanding the Principles of Dementia Care (RQF)

    1 learning outcomes8 guidance points

    Develop and implement operational plans within own area of responsibility

    This unit focuses on the systematic process of developing, implementing, and evaluating operational plans within adult care settings. Learners will gain the skills to translate strategic organisational objectives into practical, measurable actions, ensuring efficient resource allocation, compliance with regulatory standards, and continuous improvement in service delivery. The ability to monitor and adjust plans based on performance data is central to effective leadership in health and social care.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes8 guidance points

    Moving Inanimate Loads

    This subtopic focuses on the safe manual handling of inanimate loads within social care environments, emphasizing regulatory compliance and risk management. Learners will explore key concepts such as load assessment, biomechanics, and ergonomics to prevent injury to themselves and others. Practical application includes preparing the environment, using correct techniques, and securely storing loads to maintain a safe service setting.

    TQUK Level 2 Certificate in Assisting and Moving Individuals for Social Care Settings (RQF)

    1 learning outcomes7 guidance points

    Provide active support for individuals with learning disabilities

    Active support is a person-centred approach that enables individuals with learning disabilities to engage meaningfully in everyday activities, promoting independence, choice, and control. It translates core values such as dignity, respect, and inclusion into practical strategies, ensuring that support is tailored to each person’s unique preferences, abilities, and goals. This subtopic equips learners to implement and document active support, focusing on promoting participation through collaboratively designed daily plans and maintaining records that evidence the individual’s involvement and progress.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes6 guidance points

    Lead and manage the safe usage of technology and online activity

    This subtopic equips leaders in community settings with the knowledge and skills to critically evaluate the pervasive role of digital technologies in children's lives, balancing developmental benefits against safeguarding risks. It develops competency in establishing robust policies, training staff, and implementing proactive strategies to foster safe online behaviour and mitigate harm to both young people and team members.

    TQUK Level 5 Diploma in Leadership and Management for Children, Young People and Families in the Community (RQF), TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    10 learning outcomes18 guidance points2 criteria

    Health, safety, and principles of basic life support

    This unit covers health and safety responsibilities, risk assessment, safe moving and assisting, and basic life support. Learners also handle hazardous substances, promote fire safety, and manage wellbeing.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes6 guidance points

    Introductory awareness of Autistic Spectrum Conditions

    This subtopic provides foundational knowledge of autistic spectrum conditions, exploring characteristic difficulties in social communication, interaction and flexibility of thought, while emphasising the spectrum's variability in individual capacities and needs. It introduces common behaviours and their functions, underpinning effective person-centred support and inclusive communication strategies. This awareness is essential for care practitioners to promote dignity, autonomy and positive outcomes for individuals on the spectrum.

    TQUK Level 2 Certificate in Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes10 guidance points

    Understand person-centred approaches in adult social care settings

    This element focuses on understanding and applying person-centred values in adult social care, emphasising the importance of individual choice, consent, active participation, and well-being, while balancing risk assessment to enable independence safely. Learners must demonstrate how these approaches are embedded in everyday practice to promote dignity and respect.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

    2 learning outcomes17 guidance points2 criteria

    Cleaning, decontamination and waste management

    This element focuses on the essential principles and practices for maintaining cleanliness, performing decontamination, and managing waste in adult care settings. It emphasizes infection prevention and control, safe handling of equipment and waste, and adherence to regulatory standards to ensure the safety and dignity of service users. Effective waste management and decontamination reduce the risk of healthcare-associated infections and support a therapeutic environment.

    TQUK Level 3 Diploma in Adult Care (RQF) , TQUK Level 2 Diploma in Care (RQF)

    7 learning outcomes17 guidance points2 criteria

    Assist in implementing treatment programmes for individuals with severely reduced movement mobility

    This element equips learners with the knowledge and skills to support individuals with severely reduced mobility through evidence-based treatment programmes. It emphasises adherence to legislation and national guidelines, underpinned by understanding of anatomical and physiological challenges, and focuses on safe, effective implementation that promotes independence and dignity. Practical application includes assisting physiotherapists, monitoring progress, and adapting approaches based on individual needs.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    The cardiovascular system and associated diseases

    This subtopic explores the structure and function of the cardiovascular system and its role in common health conditions. It examines the prevalence, risk factors, and impact of cardiovascular diseases, enabling learners to recognise signs and symptoms, understand diagnostic procedures, and describe treatment options within health and social care settings.

    TQUK Level 2 Certificate in Common Health Conditions (RQF)

    1 learning outcomes6 guidance points

    Lead and manage support for disabled children and young people and their carer’s in residential childcare

    This element focuses on the leadership and management skills required to effectively support disabled children and young people in residential childcare settings, along with their carers. It integrates knowledge of relevant legislation and policy, understanding the multifaceted impact of disability, and the practical application of partnership working and community engagement to enhance outcomes. Leaders must ensure that services are person-centred, inclusive, and empower families through access to informal support networks and statutory provisions.

    TQUK Level 5 Diploma in Leadership and Management for Residential Childcare (RQF)

    5 learning outcomes6 guidance points

    Develop procedures and practice to respond to concerns and complaints

    This subtopic equips care managers with the knowledge and skills to establish robust frameworks for handling complaints in line with CQC regulations and best practice guidance. It covers the entire cycle from policy development to staff training and continuous improvement, ensuring that concerns are managed effectively to safeguard service users and enhance service quality. Practical application involves creating accessible complaint systems, investigating issues transparently, and using feedback to drive organizational learning.

    TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)

    1 learning outcomes8 guidance points

    Safeguarding in Caregiving Settings

    This element explores the essential frameworks and practical responsibilities involved in safeguarding adults and children within caregiving environments. It equips learners to recognise indicators of abuse and neglect, implement preventive measures, and act appropriately upon disclosures or observations of harm. Mastery ensures a proactive, person-centred approach to protection, aligned with legal and regulatory standards.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes17 guidance points2 criteria

    Understanding Post-Natal Depression

    This subtopic explores post-natal depression (PND), a mood disorder affecting women after childbirth, and its severe form, puerperal psychosis. Learners will examine causes, symptoms, impact on family dynamics, and management strategies, equipping them to support mothers and families in health and social care settings. Understanding these conditions fosters early intervention and compassionate care planning.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes4 guidance points

    Promote wellbeing of individuals and groups by supporting activities

    This element explores the critical role of meaningful activities in promoting physical, emotional, cognitive, and social wellbeing. Learners are required to apply person-centred approaches to support individuals and groups in identifying preferences, planning tailored activities, and fostering active participation, while continuously evaluating outcomes to refine practice and ensure compliance with care standards and regulatory frameworks in health and social care settings.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    1 learning outcomes9 guidance points

    Safeguarding and protection of individuals with learning disabilities

    This element equips learners with essential knowledge to safeguard individuals with learning disabilities from abuse and harm. It covers recognising signs of abuse, appropriate responses, legal frameworks, prevention strategies, child-specific support, reporting unsafe practices, and online safety principles. Practical application involves implementing person-centred safeguarding measures in care settings, ensuring the rights and dignity of individuals are upheld while minimising risk.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes10 guidance points

    The awareness of specific conditions related to healthcare outcomes

    This subtopic explores the interplay between mental health conditions, learning disabilities, and dementia and their subsequent impact on patient outcomes. Learners will examine how these conditions influence care delivery, the necessity of person-centred approaches, and the legal and ethical frameworks underpinning their practice. Emphasis is placed on adapting the assistant practitioner's responsibilities to promote holistic, effective healthcare.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes8 guidance points

    Facilitate person centred assessment to support wellbeing

    This subtopic focuses on enabling adult care practitioners to conduct person-centred assessments that actively promote the individual's wellbeing. It integrates theoretical frameworks of assessment with practical skills in partnership working, ensuring the individual remains at the heart of the process. Learners will develop competence in gathering holistic information, recognising strengths, and co-producing outcomes that respect the person's choices, culture, and context.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes6 guidance points

    Understanding Obsessive Compulsive Disorder (OCD)

    This element focuses on developing a foundational understanding of Obsessive Compulsive Disorder (OCD) as a mental health condition characterized by persistent, intrusive thoughts (obsessions) and repetitive behavioural or mental rituals (compulsions) performed to alleviate distress. Learners explore the biopsychosocial causes of OCD, including genetic, neurological, and environmental factors, and examine its profound impact on the individual’s daily functioning, relationships, and quality of life, as well as the effects on family and carers. Through understanding the cognitive-behavioural cycle of obsessions and compulsions, learners gain insight into evidence-based management strategies such as cognitive behavioural therapy (CBT) with exposure and response prevention (ERP), medication, and supportive interventions, equipping them to provide person-centred awareness and reduce stigma in health and social care settings.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes10 guidance points

    Understand the role of the social care worker

    This element explores the social care worker's professional role, focusing on establishing and maintaining effective working relationships with colleagues, individuals, and other professionals. Emphasis is placed on adhering to employer-agreed ways of working, including policies, procedures, and codes of conduct, to ensure safe and person-centred care. Additionally, it highlights the critical importance of collaborative partnership working to promote holistic well-being and positive outcomes for those receiving support.

    TQUK Level 3 Certificate in Preparing to Work in Adult Social Care (RQF), TQUK Level 2 Certificate in Preparing to Work in Adult Social Care (RQF)

    2 learning outcomes12 guidance points2 criteria

    Support Self-regulation, Wellbeing, and Positive Behaviour within the Early Years

    This subtopic explores how caregivers can foster self-regulation and emotional wellbeing in young children, emphasizing the role of co-regulation where adults model and support children's ability to manage emotions and behaviour. It covers practical strategies for creating nurturing environments that promote positive behaviour, resilience, and secure attachments, essential for healthy development. Learners will gain skills to observe, plan, and implement interventions that support children to understand and regulate their feelings, laying the foundation for lifelong wellbeing.

    TQUK Level 3 Diploma in Caregiving (RQF), TQUK Level 3 Certificate in Caregiving (RQF)

    2 learning outcomes12 guidance points2 criteria

    Infection prevention and control (IPC)

    This element focuses on the principles and practices essential for preventing and controlling infection in adult social care settings. Learners must understand the chain of infection, standard precautions, and the use of personal protective equipment (PPE), as well as demonstrate competence in hand hygiene, waste disposal, and the management of spillages. Effective IPC is critical for safeguarding vulnerable individuals from healthcare-associated infections and ensuring compliance with regulatory standards.

    TQUK Level 2 Adult Social Care Certificate (RQF)

    1 learning outcomes6 guidance points

    Safeguarding and protection in care settings

    This subtopic covers the fundamental principles of safeguarding adults in care settings, including recognising signs of abuse, responding appropriately to allegations, understanding legal frameworks, reducing risks, reporting unsafe practices, and promoting online safety. It equips learners with the knowledge to protect vulnerable individuals and meet regulatory standards.

    TQUK Level 2 Certificate for Well-being and Activity Provision in Care (RQF)

    1 learning outcomes9 guidance points

    Assist in monitoring the health of individuals affected by health conditions

    This element focuses on the healthcare support worker's role in observing and tracking the health status of individuals with long-term or acute conditions. It develops practical skills in systematic observation, accurate documentation, and timely reporting to ensure early detection of deterioration and effective multidisciplinary response.

    TQUK Level 3 Diploma in Healthcare Support Work (RQF)

    1 learning outcomes8 guidance points

    Understand physical disability

    This subtopic explores the nature of physical disability, emphasizing the need to view individuals holistically rather than defining them by their condition. It examines strategies to overcome environmental and social barriers, promoting independence and social inclusion for those with physical disabilities.

    TQUK Level 2 Certificate in Common Health Conditions (RQF)

    1 learning outcomes8 guidance points

    Facilitate support planning to ensure positive outcomes for individuals and to support wellbeing

    This subtopic equips learners to apply outcome-based practice in adult care, ensuring that support planning is driven by what matters most to the individual. It covers theoretical underpinnings, practical development of support plans, integration of assistive living technology, and collaborative implementation and review processes to promote wellbeing and positive outcomes.

    TQUK Level 4 Diploma in Adult Care (RQF)

    1 learning outcomes10 guidance points

    Understanding Schizophrenia

    This element explores the multifaceted nature of schizophrenia, moving beyond clinical definitions to examine its portrayal in media, underlying causes, lived experience, and impact on individuals and their support networks. Learners will develop a holistic understanding that informs compassionate, person-centred support and challenges stigma. Practical application involves recognising early signs, accessing appropriate resources, and advocating for those affected.

    TQUK Level 2 Certificate in Mental Health Awareness (RQF)

    1 learning outcomes8 guidance points

    Understanding phobias

    This subtopic explores the nature of phobias as intense, irrational fears, delving into their psychological and physiological causes, the profound impact on daily life for individuals and those around them, and evidence-based management strategies. Understanding these aspects is crucial for providing empathetic, effective support in health and social care settings.

    TQUK Level 2 Certificate in Awareness of Mental Health Problems (RQF)

    1 learning outcomes7 guidance points

    The impact of duty of care in a healthcare setting

    This subtopic explores the fundamental principle of duty of care within healthcare, examining how legal and ethical obligations shape safe and effective practice. It delves into the practical implications of duty of care, including promoting patient safety, adhering to legislation, and managing dilemmas that arise in care delivery. The content also addresses the critical link between duty of care, duty of candour, and the consequences of negligence, ensuring learners understand their professional responsibilities to safeguard service users and uphold quality standards.

    TQUK Level 5 Diploma in Assistant Healthcare Practitioner (RQF)

    1 learning outcomes11 guidance points

    Support individuals with learning disabilities in the use of assistive technology

    This subtopic focuses on developing knowledge of the wide range of assistive technologies that can support individuals with learning disabilities to enhance communication, independence, and quality of life. Learners explore low-tech and high-tech solutions and learn how to effectively contribute to the implementation and ongoing use of selected technologies, ensuring they are tailored to individual needs and preferences. Practical application involves working collaboratively with the individual, their care team, and specialists to facilitate successful adoption and troubleshoot common issues.

    TQUK Level 2 Certificate in the Principles of Working with and Supporting Individuals with Learning Disabilities (RQF)

    1 learning outcomes8 guidance points

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