Horticulture & Land Management

    Skills and Education Group Awards
    Vocational

    Specification: 500/9181/5

    The SKILLS-AND-EDUCATION-GROUP-AWARDS Vocational Horticulture & Land Management specification covers 109 topics with 161 learning objectives (500/9181/5). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    109

    Units

    161

    Learning Outcomes

    447

    Assessment Guidance

    512

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Learners often assume that any household cleaning product is safe for use on floristry tools and surfaces, without checking for potential damage or chemical reactions.
    • •A frequent error is sweeping broken glass or thorny stem clippings directly into general waste without wrapping them securely, posing a risk to handlers.
    • •In an emergency, learners may panic and forget to state their exact location or the nature of the accident when calling for help.
    • •Failing to check for underground services before digging, risking cable strikes.
    • •Installing posts at inconsistent depths, which leads to uneven fence lines.
    • •Using insufficient or loose backfill without adequate compaction, causing posts to shift over time.
    • •Neglecting manual handling techniques when lifting heavy posts, increasing injury risk.
    • •Positioning posts without a string line, resulting in a fence that is not straight.

    Top Examiner Tips

    Expert advice for exam success

    • •During practical observations, verbalise each step you take when cleaning or tidying, demonstrating your understanding of 'why' as well as 'how'.
    • •When disposing of waste, always check the workplace sorting guidelines and ask if unsure—this shows conscientiousness and is often an assessment criterion.
    • •For emergency scenarios, clearly state that you would first ensure your own safety, then call for assistance from a designated first aider or dial 999, giving details calmly.
    • •When describing the process, always start with a pre-work check, referencing specific legislation like Health and Safety at Work Act and COSHH.
    • •For practical assessments, verbalise your reasoning as you work, e.g., checking verticality, to demonstrate underpinning knowledge.
    • •Use correct technical terminology such as 'tamping', 'backfilling', and 'postcrete' to meet assessor vocabulary expectations.
    • •In written responses, always include a contingency step: explain how you would adapt if the ground is too hard or too soft.
    • •In practical assessments, narrate your actions by explaining why you are choosing a particular plant, container, or method to showcase your underpinning knowledge.

    Qualification Units

    109 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Introduction to keeping the work area clean, tidy and safe in a retail environment

    This subtopic introduces learners to the fundamental practices of maintaining a clean, tidy, and safe work area specifically within a floristry retail environment. It covers routine cleaning and sanitising of work surfaces and tools to prevent contamination and ensure a professional presentation, safe disposal of green waste, chemicals and general rubbish according to workplace and environmental guidelines, and the correct procedures for raising the alarm and seeking assistance in the event of an accident or emergency. Mastery of these basic skills underpins all practical floristry work and ensures compliance with health and safety regulations.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes6 guidance points

    Place and fix fence posts

    This element focuses on the practical and theoretical competencies for placing and fixing fence posts in horticultural contexts. Learners must demonstrate safe working practices aligned with legislation, including proper selection and preparation of tools and materials, accurate placement, and effective resolution of common on-site difficulties.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Select and Prepare interior plant displays

    This subtopic focuses on the practical skills and underpinning knowledge required to select appropriate plants and containers, and prepare aesthetically pleasing interior plant displays for a variety of settings. It integrates the safe use and maintenance of floristry tools and equipment with an understanding of health and safety legislation and sustainable practices to ensure displays are both visually impactful and environmentally responsible.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    2 learning outcomes16 guidance points2 criteria

    Fill plant containers

    This element focuses on the practical skill of correctly filling plant containers with appropriate growing medium, a fundamental task in horticulture and floristry. Learners will develop the ability to select suitable containers and media, measure quantities, and fill containers to the correct level without causing compaction or waste. Mastery of this skill ensures healthy plant establishment and is essential for progression in planting and display work.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes8 guidance points

    Recognise materials used in floristry

    This element focuses on developing the learner's ability to correctly identify and name a comprehensive range of floristry materials, including common cut flowers, foliage, wires, ribbons, sundries and containers. Mastery of recognition is essential for effective communication within the floristry industry, enabling accurate ordering, stock control, and design execution. Practical application involves hands-on identification tasks that prepare learners for real-world floristry settings.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    2 learning outcomes10 guidance points2 criteria

    Levelling and preparing sites for landscaping

    This element emphasises the practical skills and theoretical understanding required to accurately level and prepare ground for landscaping projects. Learners must demonstrate the ability to select, use, and maintain appropriate equipment while adhering to health and safety regulations and environmental best practices. Effective site preparation ensures stable foundations, proper drainage, and long-term success of landscape installations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Construct water features

    This element focuses on the practical skills and theoretical knowledge required to construct water features within horticultural settings. Learners must demonstrate competence in site preparation, selecting appropriate materials and tools, and building at least two different types of water features, all while adhering to health and safety legislation and minimising environmental impact. Successful achievement prepares learners for real-world landscaping projects where water features are integrated into garden design.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Establish interior plant displays

    This subtopic equips learners with the practical techniques and theoretical knowledge to design, install, and maintain interior plant displays in commercial and domestic settings. It covers the selection, safe use, and upkeep of essential tools and equipment, alongside the principles of plant care, aesthetic arrangement, and compliance with health and safety legislation. Emphasis is placed on sustainable practices and minimizing environmental impact throughout the display lifecycle.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    6 learning outcomes17 guidance points2 criteria

    Installing drainage systems

    This element focuses on the practical skills and theoretical knowledge required to install effective drainage systems in horticultural and land management settings, such as agricultural fields, sports turf, golf courses, and landscaped areas. Learners must understand the principles of water flow, gradient calculations, and appropriate material selection to prevent waterlogging, soil erosion, and structural damage. The application encompasses not only the physical installation but also the safe operation and maintenance of trenching and pipe-laying equipment, while strictly adhering to environmental protection measures to avoid pollution and ecological harm.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes13 guidance points

    Discovering the retail workplace

    This element introduces learners to the retail environment within the floristry industry, exploring the variety of retailers that sell floral products and the different staff roles that support operations. Learners will gain a basic understanding of where flowers are sold—from traditional florist shops to supermarket chains—and the key responsibilities of positions such as florist, sales assistant, and manager. This foundational knowledge helps learners appreciate the structure of a floristry business and the teamwork involved in daily retail activities.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes7 guidance points

    Water plant material by hand

    This subtopic focuses on the practical skill of hand-watering plant material using a hose or watering can, a fundamental task in floristry to maintain the hydration, freshness, and visual appeal of cut flowers, foliage, and potted plants. Learners must demonstrate controlled water application to avoid damage to delicate blooms, ensure even moisture distribution, and prevent waterlogging or dehydration, directly impacting plant longevity and customer satisfaction in a retail or workshop environment.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    2 learning outcomes16 guidance points2 criteria

    Construct and maintain paths

    This subtopic covers the practical skills and underpinning knowledge required to construct and maintain various types of paths in horticultural settings, including surface preparation, drainage, material selection, and correct use of equipment. Learners must also demonstrate safe working practices and an awareness of environmental considerations and relevant legislation.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Gift wrap a single flower

    This subtopic equips learners with the foundational floristry skill of gift wrapping a single flower, focusing on selecting appropriate materials, preparing the bloom, and applying wrapping techniques to achieve a professional presentation. It emphasises the importance of presentation in enhancing customer satisfaction and product value in retail floristry settings. Learners will develop manual dexterity and attention to detail essential for entry-level roles.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    6 learning outcomes21 guidance points2 criteria

    Maintain the health and appearance of interior plant displays

    This subtopic focuses on the essential skills and knowledge required to sustain healthy and visually appealing interior plant displays. Learners will gain practical competence in selecting and maintaining equipment, executing daily care routines such as watering, feeding, and grooming, and applying health and safety legislation to their work. Mastery of these techniques ensures long-lasting, attractive arrangements that meet client expectations.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    2 learning outcomes15 guidance points2 criteria

    Recognise use and care for hand tools used in floristry

    This subtopic covers the essential knowledge and practical skills required to identify, correctly use, and maintain hand tools specific to floristry. Learners will understand how selecting the appropriate tool for each task—such as cutting stems, shaping floral foam, or trimming wires—directly impacts the quality of their design work and workplace safety. Mastery of tool care, including cleaning, sharpening, and proper storage, ensures tool longevity and professional standards in a floristry environment.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes10 guidance points

    Monitor and maintain watering systems

    This element focuses on the practical skills and underpinning knowledge needed to monitor and maintain watering systems in horticultural work. Learners must demonstrate competency in checking system performance, making adjustments for efficient water delivery, and carrying out routine maintenance while adhering to safety and environmental protocols. Effective record-keeping is critical for tracking water usage and ensuring compliance with regulatory requirements.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Assist with potting up rooted cuttings, large seedlings or plugs by hand

    This subtopic covers the fundamental horticultural skill of potting up rooted cuttings, large seedlings, or plugs by hand. It includes preparing appropriate growing media and containers, handling delicate plant material without damage, and providing aftercare such as watering and placement. Competence in these tasks is essential for successful plant propagation and subsequent growth in nursery or floristry settings.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    7 learning outcomes17 guidance points2 criteria

    Establish decorative amenity areas

    This element focuses on the practical skills and underpinning knowledge required to successfully establish and maintain decorative amenity areas, such as formal bedding schemes, herbaceous borders, and rock gardens. Learners must demonstrate competence in selecting appropriate plants, tools, and techniques while adhering to safety and environmental protocols.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Establishing crops or plants in growing medium

    This element focuses on the practical skills and underpinning knowledge required to successfully introduce crops or plants into a growing medium, covering preparation, planting techniques, and post-planting care. Learners must demonstrate competence in interpreting planting plans, handling plants correctly, and using appropriate tools while adhering to health and safety and environmental guidelines. Mastery ensures high survival rates, optimal growth, and compliance with industry standards in horticultural operations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Maintain the safety of self and others in the workplace

    This subtopic addresses the critical responsibility of ensuring personal and collective safety within a floristry setting, from understanding legal obligations under health and safety law to practical measures for preventing injuries from tools, plant materials, and workplace hazards. Learners develop the skills to identify and mitigate risks, maintain a tidy and hazard-free work area, and respond effectively to emergency situations, promoting a culture of safety essential for professional floristry practice.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes10 guidance points

    Condition floristry plant material

    This subtopic focuses on the essential practical skills required to condition floristry plant material, involving techniques such as trimming stems, removing foliage below the waterline, and hydrating flowers correctly to maximise their vase life. Mastery of these fundamental procedures ensures that florists can maintain product quality, reduce waste, and enhance the appearance of finished arrangements in a commercial setting.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF), SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    2 learning outcomes15 guidance points2 criteria

    Repair and maintain structures or surfaces

    This subtopic focuses on the practical skills and knowledge required to repair and maintain a variety of horticultural structures and surfaces, such as fences, gates, paths, patios, and decking. It covers essential preparation tasks, safe use of tools and materials, and adherence to health and safety and environmental regulations. Learners develop competence in selecting and using appropriate equipment, carrying out repairs, and ensuring longevity and safety of the structures within a work-based context.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Monitor and record environmental conditions for protected crops

    This subtopic equips learners with the practical skills to systematically monitor and record environmental variables such as temperature, humidity, light, and CO2 levels within protected cropping structures. It emphasises the importance of accurate data collection to maintain optimal plant growth conditions, adhere to health and safety legislation, and minimise environmental impact through efficient resource use. Mastery of these competencies ensures learners can produce reliable records that support decision-making in commercial horticulture production.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes11 guidance points

    Principles of Maintaining Plants

    This subtopic introduces learners to the fundamental principles of plant care within a horticultural and floristry context. It covers essential practices for sustaining plant health, including watering, feeding, and monitoring for pests and diseases, as well as techniques for controlling undesirable plant species. Emphasis is also placed on health and safety responsibilities when undertaking maintenance tasks, ensuring safe use of tools and substances.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    6 learning outcomes10 guidance points

    Wrap flowers and plants

    This subtopic introduces learners to the fundamental skill of wrapping flowers and plants, a crucial step in floristry for protection, presentation, and customer satisfaction. Learners will gain practical experience in selecting appropriate wrapping materials and techniques to safely enclose floral arrangements for transport. Mastery of this skill ensures flowers remain undamaged and aesthetically pleasing, directly impacting customer perception and business reputation.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes8 guidance points

    Maintain and develop personal performance

    This element focuses on the ongoing evaluation and enhancement of an individual's work performance within horticultural settings. It covers self-assessment, goal setting, and continuous professional development to meet industry standards and improve productivity, safety, and job satisfaction.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    5 learning outcomes8 guidance points

    Make a country basket arrangement

    This subtopic focuses on creating a country-style floral arrangement in a basket, a practical skill within floristry that combines basic design principles with the use of natural, rustic materials. Learners will develop the ability to select and prepare a suitable basket, condition and arrange flowers and foliage to achieve a balanced, visually appealing display typical of country aesthetics. This skill has direct application in personal gifting, home décor, and entry-level employment in floristry settings.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF), SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    2 learning outcomes20 guidance points2 criteria

    Carry out basic floristry tasks

    This element develops essential workplace skills for florists, covering the correct handling of fresh plant materials from receipt to storage. Learners will understand the importance of conditioning techniques to maximise vase life and follow stock rotation to minimise waste. Mastery of these tasks underpins efficient shop floor operations and customer satisfaction.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes8 guidance points

    Communicating with others at work

    This element develops essential communication skills for working in a floristry environment, such as a shop or studio. Learners explore appropriate verbal and non-verbal interactions with colleagues, supervisors, and customers to ensure tasks are understood and professionalism is maintained. Practical application includes taking simple messages, following instructions, and contributing to a cooperative workplace.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes6 guidance points

    Identify flowers, foliages and plants

    This subtopic develops the foundational skill of accurately identifying common cut flowers, foliages, and potted plants used in floristry. Learners will learn to recognise key characteristics such as shape, colour, texture, and scent, which are essential for selecting appropriate materials for arrangements. This knowledge is practically applied when ordering stock, advising customers, and creating balanced designs.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes6 guidance points

    Horticulture: Identify Parts of a Flowering Plant

    This subtopic focuses on enabling learners to identify the basic external parts of a flowering plant, such as roots, stems, leaves, and flowers, as foundational knowledge for practical floristry work. This skill supports safe handling and effective preparation of plant material when creating floral arrangements.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes6 guidance points

    Respond to customer requests

    This element focuses on developing effective customer service skills within horticultural settings, ensuring learners can build positive relationships with clients, address their needs accurately, and convey technical information clearly. It emphasizes the importance of professional communication in reinforcing the organisation's reputation and encouraging repeat business in contexts such as garden centres, landscaping, and plant nurseries.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Establish and maintain artificial plant displays

    This subtopic equips learners with the practical skills to select, arrange, and maintain artificial plant displays for various indoor settings. It covers equipment selection, safe working practices, and techniques to enhance visual appeal while minimising environmental impact. Mastery ensures displays remain realistic and durable, meeting client expectations in a vocational floristry context.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills , SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    7 learning outcomes17 guidance points2 criteria

    Prepare and operate a tractor and attachments

    This element focuses on the safe and efficient preparation and operation of a tractor and its various attachments within horticultural and land-based settings. Learners will develop the knowledge and practical skills to carry out pre-start checks, hitch and unhitch attachments securely, and operate the tractor with attachments in line with legislative requirements and manufacturer instructions. Mastery of these competencies ensures workplace productivity, minimises damage to machinery and crops, and promotes a strong safety culture.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Produce and maintain shop displays

    This element focuses on the practical skills required to design, assemble, maintain, and dismantle shop displays in a floristry context. Learners will develop the ability to plan attractive presentations that enhance sales and customer experience, while ensuring work is carried out safely and sustainably. The content bridges creative visual merchandising with the practical demands of daily shop operations in the floral retail sector.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    6 learning outcomes9 guidance points

    Use and maintain ride-on powered equipment

    This element focuses on the competent operation, routine maintenance, and safe use of ride-on powered equipment commonly employed in horticultural and land-based industries. Learners must demonstrate practical proficiency in pre-start inspections, safe driving techniques on varied terrain, correct attachment setup, and post-use maintenance to ensure longevity and compliance with health and safety legislation. Emphasis is placed on minimising environmental impact through spill prevention, noise control, and appropriate waste disposal.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes11 guidance points

    Clearing horticultural and landscaping sites

    This subtopic covers the practical skills and underpinning knowledge required to clear horticultural and landscaping sites in a work-based setting. Learners must demonstrate the ability to select, use, and maintain appropriate equipment while adhering to health and safety legislation and minimising environmental impact. The focus is on effective site clearance methods, including vegetation removal, waste management, and preparation for subsequent landscaping or planting operations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Prepare and excavate internment plots _Dig Graves_

    This subtopic focuses on the precise and respectful excavation of internment plots within cemetery grounds, ensuring compliance with health and safety regulations and environmental good practice. Learners will develop practical skills in plotting, measuring, and digging graves to specified dimensions while using and maintaining specialist equipment such as mechanical diggers, shoring systems, and manual tools. The application of these skills is critical for maintaining the dignity of the burial process and the operational efficiency of horticultural land management in memorial settings.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Identify the health and maintain the condition of general amenity turf

    This element focuses on the practical skills and underpinning knowledge required to assess and sustain the health of general amenity turf, covering identification of common pests, diseases, weeds, and abiotic disorders, and the implementation of maintenance operations such as mowing, aeration, topdressing, and fertilisation. Learners must apply safe working practices, adhere to environmental good practice, and demonstrate competence in the selection, use, and maintenance of turf-care equipment, ensuring compliance with relevant health and safety legislation.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Identify and collect plants for dispatch

    This element covers the practical skills and underpinning knowledge required to correctly identify plant species and prepare them for dispatch in a commercial horticulture setting. Learners must demonstrate the ability to select appropriate plants, handle them with care to maintain quality, and complete dispatch procedures while adhering to health and safety legislation and environmental good practice. Mastery of this process ensures that plants reach customers in optimal condition, supporting the reputation and efficiency of the business.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Promote responsible public use of the environment

    This element focuses on developing the skills and knowledge required to manage public access to horticultural and land-based environments responsibly, ensuring the safety of visitors while protecting the natural environment. Learners will explore how to apply relevant health and safety legislation and environmental good practice to real-world scenarios, balancing public enjoyment with conservation and legal compliance. Practical application involves risk assessment, effective communication with the public, and implementation of control measures to prevent harm to people, wildlife, and habitats.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Transport harvested crop

    This element focuses on the practical skills and underpinning knowledge required to safely and efficiently transport harvested crops from field to storage or point of sale. Learners will develop competence in selecting and operating appropriate vehicles, trailers, and handling aids, while adhering to health and safety legislation and environmental best practice. Assessment evidence should demonstrate the ability to maintain equipment, plan routes to minimise crop damage and soil compaction, and correctly handle a range of harvested produce.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Maintain the appearance of decorative amenity areas

    This element covers the skilled maintenance of decorative amenity areas—such as formal gardens, shrub beds, and seasonal displays—to uphold visual standards and ecological health. Learners must integrate safe equipment use, accurate plant identification, and sustainable practices to meet professional horticulture requirements.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Make a single flower buttonhole

    This subtopic focuses on the fundamental floristry skill of constructing a single flower buttonhole, suitable for entry-level learners. It involves selecting a suitable bloom, wiring and taping the stem, and adding foliage or decoration to create a neat, wearable corsage. Mastery of this task builds essential manual dexterity and an understanding of proportion and balance in floral design.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF), SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    2 learning outcomes16 guidance points2 criteria

    Establishing plants or seeds in soil

    This element covers the practical skills and underpinning knowledge required to successfully establish plants or seeds in soil, from equipment selection and site preparation to aftercare. Learners must demonstrate competence in handling, transporting, and planting to ensure healthy establishment while complying with health and safety regulations and minimising environmental harm.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Renovate and repair sports turf surfaces

    This element focuses on the practical skills and underpinning knowledge required to renovate and repair sports turf surfaces, such as football pitches, cricket squares, and golf greens, to restore playability, safety, and aesthetic quality. Learners will develop competence in selecting and operating specialist equipment like scarifiers, aerators, top dressers, and overseeders, while applying appropriate materials and techniques in line with seasonal requirements. The process includes assessment of surface damage, compaction relief, thatch control, turf replacement, and re-levelling, all while adhering to health and safety legislation and environmental best practice to minimise chemical and physical impact on the site.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes5 guidance points

    Merchandise plants and other relevant products

    This subtopic focuses on the practical skills and knowledge required to effectively present and sell plants and horticultural products in a retail environment. Learners will understand display principles, pricing strategies, and customer engagement techniques, while also learning to maintain plant health and appearance to maximise sales and minimise waste.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Store harvested crops

    This element focuses on the proper post-harvest handling and storage of horticultural crops to maintain quality, extend shelf life, and meet market specifications. Learners must understand the principles of storage environments, including temperature, humidity, and ventilation control, and apply correct techniques for different crop types to prevent spoilage and waste. Practical application covers using industry-standard facilities and equipment, maintaining hygiene standards, and complying with health and safety and environmental regulations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes11 guidance points

    Prepare harvested crops

    This subtopic focuses on the post-harvest handling of crops, including cleaning, trimming, grading, and packing to meet market or storage standards. Learners develop practical skills in selecting and maintaining appropriate equipment while adhering to health and safety legislation and environmental good practice.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Installing flagstone surfaces

    This subtopic covers the practical skills and underpinning knowledge required to install flagstone surfaces safely and to industry standards. It includes selecting and maintaining tools, preparing sub-bases and mortar beds, laying and cutting flagstones accurately, and applying health, safety, and environmental best practice throughout the process. These competencies are essential for landscape operatives working in hard landscaping projects.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes12 guidance points

    Transport physical resources within the work area

    This element covers the competent handling, movement, and placement of materials, tools, and equipment within a horticultural site. Learners must demonstrate safe and efficient transport methods while selecting appropriate manual or mechanical aids, maintaining them correctly, and adhering to health and safety and environmental standards. Practical application involves real work-based scenarios like moving bulk substrates, plants, or waste, ensuring minimal disruption and damage to the site.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Load and unload physical resources within the work area

    This element focuses on the safe and efficient handling, loading, and unloading of physical resources such as plants, soil, aggregates, tools, and machinery within a horticultural work setting. Learners must demonstrate the ability to select appropriate manual handling techniques and mechanical aids, conduct equipment checks, and follow procedures that protect both personnel and the environment. Practical application extends to tasks like receiving deliveries, preparing materials for planting, and clearing site debris while maintaining site safety and minimising ecological impact.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Prepare and construct new structures or surfaces

    This subtopic focuses on the practical and theoretical aspects of preparing sites and constructing hard landscape features such as paths, patios, walls, and raised beds within horticultural settings. Learners develop skills in interpreting plans, selecting materials, using tools and equipment safely, and applying health, safety, and environmental legislation to ensure durable and compliant outcomes.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Maintaining plants outdoors

    This element focuses on the practical skills and underpinning knowledge required to maintain outdoor plants effectively. It covers the selection and safe use of tools and equipment, routine plant care tasks such as weeding, watering, feeding, mulching, pruning, and pest/disease monitoring, while adhering to health and safety and environmental good practice. Learners will demonstrate competence in maintaining plant health and appearance in real work contexts, ensuring customer satisfaction and site sustainability.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Process payments for purchases

    This element focuses on the practical and regulatory aspects of handling financial transactions within horticultural enterprises such as garden centres, nurseries, or landscape maintenance businesses. Learners must demonstrate competence in processing various payment methods (cash, card, invoice) while adhering to legal obligations like data protection, consumer rights, and anti-money laundering, as well as internal policies for till operation, voids, and refunds. The ability to accurately record transactions and reconcile takings is essential for maintaining financial integrity and customer trust in any horticultural retail or service context.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Propagate plants from seed

    This subtopic focuses on the practical skills and underpinning knowledge required to successfully propagate plants from seed in a work-based horticulture context. Learners will develop competence in selecting and maintaining appropriate equipment, preparing growing media, sowing seeds correctly, and providing optimal aftercare to ensure healthy seedling development. Accurate record keeping and adherence to health, safety, and environmental good practice are integral to professional nursery and garden operations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Produce planted designs

    This element covers the practical skills and underpinning knowledge required to prepare for and create planted designs such as containers, baskets, or troughs for various settings. Learners will apply techniques for selecting appropriate plants, preparing containers, using suitable growing media, and arranging plants to achieve aesthetic appeal and plant health, essential for entry-level floristry or horticulture roles.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes8 guidance points

    Introduction to looking after customers in a retail environment

    This element introduces learners to essential customer service skills within a retail floristry setting. It focuses on creating a welcoming atmosphere, using effective verbal and non-verbal communication, and handling common customer queries such as product availability, pricing, and flower care. Mastery of these skills is crucial for building customer loyalty and ensuring a professional image for the floristry business.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes6 guidance points

    Maintain the condition of sports turf surfaces

    This element focuses on the practical skills and underpinning knowledge required to maintain sports turf to the highest standards, ensuring surfaces are safe, playable, and aesthetically pleasing. Learners must demonstrate competence in selecting, using, and caring for a range of specialist equipment, while applying mowing, aeration, scarification, top dressing, and line marking techniques appropriate to seasonal conditions and the specific sport. Emphasis is placed on working in line with health and safety regulations, minimising environmental impact, and understanding how factors such as soil composition, drainage, and grass species influence maintenance regimes.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Use and maintain non-powered and hand held powered tools and equipment

    This element focuses on the practical skills and underpinning knowledge required for the safe and effective use, maintenance, and storage of a range of non-powered (e.g., spades, secateurs) and hand-held powered tools (e.g., hedge trimmers, leaf blowers) commonly used in horticultural settings. Learners will develop competence in pre-use checks, correct operation, cleaning, and basic fault identification, ensuring compliance with health and safety legislation and minimising environmental impact such as noise pollution, fuel spillage, and habitat disruption.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes5 guidance points

    Preparing ground for seeding and planting

    This element focuses on the practical skills and underpinning knowledge required to prepare ground for seeding and planting in a horticultural setting. Learners will develop competence in selecting, using, and maintaining appropriate tools and machinery, while understanding soil cultivation techniques, weed identification, and safe working practices. Mastery of this topic ensures that ground preparation supports healthy plant establishment, aligns with environmental good practice, and complies with current health and safety legislation.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Maintaining water features

    This element focuses on the practical skills and underpinning knowledge required to effectively maintain water features in a horticultural setting. Learners will develop the ability to select appropriate equipment, perform routine maintenance tasks, and adhere to health and safety legislation, ensuring water features remain aesthetically pleasing and ecologically balanced while minimising environmental impact.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Installing block surfaces

    Installing block surfaces involves preparing sub-bases, setting out patterns, and laying concrete or clay blocks to create durable, aesthetically pleasing paved areas for patios, driveways, and pathways in horticultural settings. Learners must demonstrate competence in selecting appropriate tools, maintaining equipment, and adhering to health and safety regulations while minimizing environmental impact through proper material handling and waste management.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes11 guidance points

    Identify and report the presence of pests, diseases and disorders

    This element focuses on the accurate identification and formal reporting of pests, diseases, and physiological disorders affecting horticultural plants, integrating safe working practices and environmental stewardship. Learners apply diagnostic techniques in real work settings, linking symptoms to causal agents while adhering to legislation such as COSHH and environmental protection guidelines.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Establish and maintain conditions appropriate to the welfare of animals

    This subtopic focuses on the practical application of animal welfare principles within land-based industries, ensuring learners can provide species-appropriate housing, handle livestock calmly and safely, use and maintain essential equipment, and comply with health, safety, and environmental regulations. It integrates theory and hands-on skills to promote high welfare standards and operational efficiency.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Carry out harvesting operations

    This subtopic covers the identification of crops at optimal harvest stage, selection and use of appropriate tools and techniques for harvesting, and adherence to health and safety regulations and environmental good practice. Learners are expected to demonstrate competence in planning and executing harvest tasks while minimising waste and damage to produce and the environment. Practical application includes working in commercial or domestic horticulture settings to deliver quality produce to market or storage.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Maintain the health of sports turf

    This element focuses on the essential skills and knowledge required to sustain high-quality sports turf surfaces through correct maintenance practices, equipment handling, and adherence to safety and environmental regulations. Learners will develop competence in routine turf care operations and understanding of legislation, ensuring surfaces remain safe, playable, and aesthetically pleasing for various sports.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Provide customer service when selling plants

    This subtopic focuses on delivering exceptional customer service within a horticultural retail context, covering product knowledge, sales techniques, and after-sales support to ensure customer satisfaction and repeat business. Learners must demonstrate the ability to engage customers, assess their needs, and provide tailored advice on plant selection, care, and complementary products while adhering to organisational procedures and legal requirements.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Prepare and plant a container for display

    This element focuses on the practical skills required to successfully prepare, plant, and maintain a decorative container display. Learners will develop the ability to select appropriate plants, containers, and growing media, ensuring both aesthetic appeal and plant health. The process covers initial preparation through to final clearing, reinforcing sustainable and hygienic horticultural practices.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes8 guidance points

    Prepare a container for a flower arrangement

    This element covers the initial steps of preparing a suitable container for floral arrangements. Learners will select appropriate containers, ensure they are clean and watertight, and set them up with the necessary foundation materials like floral foam or tape. Mastering these foundational skills ensures arrangements are stable, hydrated, and aesthetically pleasing, which is essential in all floristry work.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes8 guidance points

    Control pests, diseases and disorders

    This element focuses on the integrated pest management (IPM) strategies, safe use of personal protective equipment (PPE), and correct operation and maintenance of sprayers and other application devices. Learners must demonstrate competence in identifying pests, diseases, and disorders, selecting appropriate control measures, and applying treatments while minimising harm to non-target organisms and the environment. Practical application includes adherence to COSHH regulations, record-keeping, and calibration to ensure effective and legal use of plant protection products.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Provide nutrients to crops or plants

    This element covers the essential knowledge and practical skills required to provide nutrients to plants or crops efficiently and responsibly. Learners must understand how nutrient requirements vary with plant species, growth stages, and environmental conditions, and be able to select and apply appropriate fertilisers using correct methods and equipment. The element also emphasises compliance with health and safety legislation, environmental protection measures, and proper maintenance of application tools.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Establish propagation material

    This element focuses on the practical skills and underpinning knowledge required to successfully establish plant propagation material, including seeds, cuttings, and other vegetative parts. Learners will develop competencies in preparing growing media, sowing, and providing optimal conditions for germination and rooting, while adhering to health and safety guidelines and maintaining meticulous records. Mastery ensures high-quality plant production essential for horticultural enterprises.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Collect and prepare propagation material

    This element focuses on the practical skills and theoretical knowledge required to harvest, handle, and prepare plant propagation materials such as seeds, cuttings, and divisions, ensuring viability and quality for successful plant production. Learners must demonstrate competence in selecting appropriate material, applying correct techniques, and adhering to health and safety and environmental protocols, while maintaining accurate records to support commercial and legal compliance.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Maintain equipment and machines

    This subtopic focuses on the systematic procedures for maintaining horticultural equipment and machinery, including pre-use checks, routine servicing, and post-use care, to ensure reliability and longevity. Learners apply safe working practices such as isolation of power sources and correct use of personal protective equipment, while minimizing environmental harm by preventing fluid leaks and properly disposing of waste materials. Mastery of these skills is essential for efficient horticultural operations and compliance with workplace health and safety legislation.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Monitor and report on the growth and development of crops and plants

    This element focuses on the systematic observation and documentation of crop and plant development within a professional horticultural setting. Learners must demonstrate the ability to accurately monitor growth parameters, identify deviations from expected progress, and compile clear reports that inform management decisions, all while adhering strictly to health and safety regulations and environmental best practices to minimise negative impacts.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Installing sett/cobble surfaces

    This element covers the practical skills and underpinning knowledge required to install sett and cobble surfaces in horticultural settings, focusing on sub-base preparation, correct laying patterns, jointing, and finishing. Learners will apply these techniques to create durable, safe, and aesthetically pleasing hard landscaping features such as paths, patios, and driveways, while adhering to health and safety legislation and environmental good practice. Mastery of this topic ensures competence in a common vocational task within the horticulture and land management sector.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes13 guidance points

    Prepare plants for dispatch

    This element covers the essential practices of handling, packing, and preparing plants for transport or sale to ensure they arrive in optimal condition. It emphasizes safe working procedures, environmental stewardship, and proper equipment use to maintain plant health and comply with industry standards. Learners will apply these skills in real-world settings such as nurseries, garden centres, or landscaping sites.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Obtain, position and prepare growing media

    This element focuses on the practical skills and underpinning knowledge required to source, transport, position, and prepare growing media for horticultural production, ensuring plant health and compliance with health, safety, and environmental standards. Learners must demonstrate competence in selecting appropriate media types, mixing and amending substrates, and using tools and equipment safely while minimizing waste and environmental impact.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Prepare and establish propagation material

    This element focuses on the practical skills and underpinning knowledge required to prepare and establish propagation materials such as seeds, cuttings, and divisions in a horticultural setting. Learners must demonstrate competence in selecting, handling, and planting propagation material while following health and safety regulations and environmental best practices to ensure successful establishment and minimise waste.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes4 guidance points

    Plant nomenclature, terminology and identification

    This element covers the systematic naming of plants using binomial nomenclature, morphological characteristics for identification, and safe practices in plant handling. Students learn to apply botanical names accurately in the workplace, using plant parts such as leaves, flowers, and stems to distinguish species. It underpins effective communication in horticulture and ensures compliance with health and environmental standards.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Plan, prepare and construct tied floristry designs

    This element focuses on the planning, preparation, and construction of tied floristry designs such as hand-tied bouquets and posies. Learners will develop practical skills in selecting and conditioning plant materials, costing designs, and assembling tied arrangements using appropriate techniques. It also covers essential health and safety considerations, tool maintenance, and the post-construction evaluation and packaging of the final product to meet client specifications and industry standards.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    6 learning outcomes10 guidance points

    Introduction to potting up rooted cuttings, large seedlings or plugs by hand

    This element introduces learners to the fundamental practical skills of potting up rooted cuttings, large seedlings, or plugs by hand. It covers the essential preparation, the correct potting technique, immediate aftercare to ensure plant health, and proper clean-up procedures, all of which are vital for success in horticulture and floristry roles.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes10 guidance points

    Place goods and materials into storage

    This subtopic covers the practical skills and underpinning knowledge needed to correctly place horticultural goods and materials into storage, ensuring they are organized, accessible, and maintained in optimal conditions. Learners will understand specific storage requirements such as temperature control, humidity management, segregation of incompatible items, and adherence to health and safety protocols. Additionally, they will develop the ability to identify and resolve common problems with storage facilities and equipment, promoting efficiency and safety in the workplace.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Receive goods and materials into storage

    This element covers the fundamental procedures for receiving horticultural goods and materials, including preparation, documentation, and safe handling. Learners will develop the skills to inspect deliveries against purchase orders, manage storage conditions to maintain product quality, and understand their legal and organisational responsibilities. Effective receipting ensures health and safety compliance, reduces wastage, and supports operational efficiency in horticultural settings.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Use and maintain pedestrian controlled powered equipment

    This element covers the safe operation, routine maintenance, and effective use of pedestrian controlled powered equipment such as mowers, rotavators, strimmers, and blowers in horticultural settings. Learners must demonstrate competence in practical handling, pre-use checks, fault identification, and adherence to health and safety legislation while minimising environmental impact. Mastery ensures efficient task completion and prolongs equipment lifespan, directly supporting professional work-based horticulture practices.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Maintain moisture levels for crops or plants

    This subtopic delves into the critical practice of maintaining optimal moisture levels for crops and plants, encompassing an understanding of plant water requirements, soil moisture dynamics, and the consequences of over- or under-watering. Learners gain knowledge of various irrigation equipment (hoses, sprinklers, drip systems, watering cans) and their maintenance, alongside relevant health and safety legislation such as COSHH and manual handling, and environmental good practice like water conservation and preventing runoff. Practical competence involves selecting appropriate equipment, applying water effectively, adjusting for weather conditions, and adhering to safe working practices that minimise environmental impact.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Excavate and form foundations for fencing

    This element covers the essential practical skills and underpinning knowledge required to safely excavate and form concrete foundations for fence installations according to specified dimensions and site conditions. Learners will demonstrate the correct selection and use of hand and power tools, adherence to health and safety regulations, and the ability to overcome common ground conditions to produce stable, level bases that meet industry standards.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes5 guidance points

    Use and maintain chippers and/or shredders

    This element equips learners with the practical skills and underpinning knowledge to safely operate, maintain, and manage chippers and shredders in a land-based setting. Emphasis is placed on risk assessment, compliance with health and safety legislation, and adopting environmentally responsible practices to prevent harm to operators, bystanders, and the local ecosystem.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes4 guidance points

    Install hard standing sub-layers

    This element covers the practical skills and theoretical knowledge required to install hard standing sub-layers, including sub-base and laying course construction, for landscaping projects. Learners must demonstrate competence in selecting, using, and maintaining appropriate equipment, while adhering to health and safety legislation and environmental best practice. The focus is on achieving a stable, well-compacted foundation that ensures long-term durability of paved or hard-surfaced areas.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Maintain drainage systems

    This element focuses on the routine inspection and upkeep of horticultural drainage systems, including surface water, subsoil, and land drainage components. Learners will develop the ability to identify faults, carry out maintenance tasks safely, and apply environmental protection measures while adhering to legal requirements such as the Health and Safety at Work Act and Control of Pollution regulations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Installation of edge restraints

    This element covers the practical installation of edge restraints such as kerbs, channels and edgings in horticultural and landscape settings. Learners must demonstrate competence in selecting appropriate materials, using tools correctly to set out, bed and joint units, and applying safe working practices that protect both the environment and site personnel. Mastery of these techniques ensures long-lasting, functional boundaries that meet design specifications and withstand weather and traffic stresses.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Prepare, backfill and restore graves and internment plots

    This element equips learners with the specialist skills to carry out grave preparation, backfilling, and restoration in compliance with cemetery regulations, health and safety standards, and environmental best practice. It covers the entire process from initial excavation and soil management to final reinstatement, including the selection and maintenance of appropriate tools and machinery. Practical application involves working sensitively in public spaces, managing varying ground conditions, and ensuring the long-term stability and appearance of gravesites.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Introduction to handling stock in a retail environment

    This subtopic introduces learners to essential stock handling procedures within a floristry retail setting. It focuses on the correct techniques for unpacking, safely moving, storing, and replenishing floral products to maintain their quality and visual appeal. Proper stock handling minimises waste, ensures customer satisfaction, and supports efficient shop operations.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    5 learning outcomes8 guidance points

    Assist with Maintaining Plants

    This element introduces learners to fundamental plant care tasks, including watering, feeding, and identifying signs of pests or disease. It covers safe and effective methods for weed control and emphasizes the importance of following health and safety protocols in a floristry or horticultural setting. Mastery of these skills underpins the creation of healthy, attractive floral displays and ensures a safe working environment.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes5 guidance points

    Construct and maintain boundaries

    This subtopic covers the skills and knowledge required to construct, repair, and maintain various types of boundaries such as fencing, hedging, and walling, ensuring structural integrity and aesthetic appeal. It emphasizes the correct selection, safe use, and upkeep of tools and equipment, alongside adherence to health and safety regulations and environmental best practices. Proficiency is demonstrated through practical application and understanding of sustainable methods.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Establish and maintain effective working relationships with others

    This element focuses on the skills and knowledge required to build and sustain professional relationships within horticultural workplaces, emphasizing communication, teamwork, and mutual respect. It explores why good working practices—such as adhering to health and safety protocols, following standard operating procedures, and maintaining a positive attitude—are crucial for operational efficiency, personal well-being, and a harmonious work environment. Practical application involves applying these principles during routine tasks like collaborative planting, machinery operation, and client interactions to ensure productive and safe outcomes.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Monitoring and maintaining health and safety

    This element focuses on the practical application of monitoring and maintaining health and safety in a horticultural setting, ensuring compliance with UK legislation such as the Health and Safety at Work Act and associated regulations. Learners develop the skills to conduct risk assessments, implement control measures, and foster a safety-conscious culture, protecting themselves, colleagues, and the public during routine and non-routine operations.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes10 guidance points

    Preparing and transporting plants and resources

    This subtopic focuses on the practical skills and underpinning knowledge required to safely and efficiently prepare live plants, growing media, and associated resources for transportation, ensuring their viability upon arrival. It covers selecting, using, and maintaining appropriate equipment such as trolleys, pallet trucks, and protective covers, as well as complying with health and safety legislation and environmental best practices to minimise waste, spillage, and biosecurity risks.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Exhume coffins and remains

    Exhuming coffins and remains involves the careful and respectful disinterment of human remains and associated materials from burial sites, often required for land redevelopment, archaeological investigation, or family requests. In horticultural and land management contexts, this task demands meticulous excavation techniques, compliance with legal frameworks, and environmental stewardship to prevent soil contamination and preserve site integrity. Practitioners must balance technical skill with sensitivity, ensuring all operations are conducted safely and in accordance with current health and safety legislation and environmental good practice.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes8 guidance points

    Communicate information within the workplace

    This subtopic addresses the essential communication skills required to operate effectively within a horticultural workplace, covering the accurate receipt and transmission of verbal, written, and electronic information. Learners will explore practical methods for ensuring clarity and confirming understanding, while also considering the legal frameworks that govern workplace communication in the land-based sector.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes7 guidance points

    Remove unwanted plant growth to maintain development

    This element covers the identification and removal of unwanted plant growth, including weeds, suckers, water shoots, and crossing or damaged branches, to promote healthy plant development and maintain desired shape and productivity. Learners will gain practical skills in using appropriate hand tools and powered equipment safely, while complying with health and safety legislation and environmental best practices, such as minimizing chemical use and disposing of waste responsibly. Mastery of these techniques is essential for effective horticultural maintenance across gardens, nurseries, and landscaped areas.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes4 guidance points

    Assist with the burial process

    This element equips learners with the practical skills and knowledge to assist in burial operations within horticultural or grounds maintenance settings, focusing on safe equipment use, compliance with health and safety legislation, and environmental stewardship to ensure dignified and efficient burials while preserving the surrounding landscape.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Resolve customer service problems

    This element focuses on equipping learners with the skills to effectively identify, address, and resolve customer service issues within horticultural work settings. It covers systematic problem identification, evaluating and selecting appropriate solutions, implementing corrective actions, and reflecting on the process to prevent recurrence, ensuring high standards of professional practice and client satisfaction.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes6 guidance points

    Assemble basic floral designs

    This subtopic focuses on the fundamental skills needed to create simple floral arrangements such as hand-tied bouquets and posy designs. Learners will practice preparing fresh materials, applying design principles, and constructing balanced, visually appealing pieces. Additionally, they will understand how to select and apply appropriate gift wrapping materials to enhance the presentation and protect the finished design, ready for retail or gift purposes.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes7 guidance points

    Make a round posy arrangement

    This subtopic covers the foundational skills required to create a classic round posy arrangement, a compact, domed hand-tied or foam-based design. Learners develop practical abilities in selecting, conditioning and arranging flowers and foliage to achieve a balanced, spherical shape, suitable for gifts and table centrepieces.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes6 guidance points

    Identify floristry plant material

    This element introduces learners to the fundamental skill of recognising and naming common flowers and leaves used in floristry. It focuses on developing practical identification abilities essential for selecting and handling plant material in floral arrangements. Learners also gain awareness of where plant materials originate, such as wholesalers, gardens, or markets, linking theory to real-world supply chains.

    ABC Entry Level Award in Practical Floristry Skills (Entry 2) (QCF)

    1 learning outcomes5 guidance points

    Maintain and renovate artificial sports surfaces

    This subtopic focuses on the essential practices for maintaining and renovating artificial sports surfaces, such as 3G pitches and multi-use games areas, to ensure safety, performance, and longevity. It covers the selection and maintenance of specialist equipment, the execution of tasks like brushing, drag matting, decompaction, and infill management, as well as the application of relevant health and safety legislation and environmental good practice to minimise occupational risks and ecological damage.

    SEG Awards ABC Level 2 Diploma In Work-Based Horticulture

    1 learning outcomes9 guidance points

    Wrap and pack goods for customers in a retail environment

    This element focuses on the practical skills and knowledge required to wrap and pack floristry products effectively in a retail setting. It covers the selection of appropriate packaging materials such as cellophane, tissue, boxes, and ribbons, considering both product protection and aesthetic presentation. Learners will also understand the environmental responsibilities of waste minimisation and correct disposal methods, ensuring a professional and sustainable approach to customer service.

    SEG Awards ABC Level 1 Certificate in Practical Floristry Skills

    1 learning outcomes5 guidance points

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