Question 1

What should I focus on for OCN North East Region QCF Marketing & Sales?

Accepted Answer

When responding to assessment tasks, always connect your monitoring methods to the specific elements of the sales call plan you created – show how you would check each component.

Question 2

What should I focus on for OCN North East Region QCF Marketing & Sales? (2)

Accepted Answer

Use real-world tools or screenshots (if permitted) to illustrate how a CRM system supports monitoring; this demonstrates practical competence.

Question 3

What should I focus on for OCN North East Region QCF Marketing & Sales? (3)

Accepted Answer

Be prepared to justify the frequency and methods of monitoring – e.g., daily quick checks vs. weekly deep dives – and how this supports the sales process.

Question 4

What should I focus on for OCN North East Region QCF Marketing & Sales? (4)

Accepted Answer

Always start by identifying the customer's key needs and then map each feature to a benefit that addresses those needs.

Question 5

What should I focus on for OCN North East Region QCF Marketing & Sales? (5)

Accepted Answer

Use clear and concise language, and structure the quotation so benefits are immediately visible, for example through bullet points or bold text.

Question 6

What are common mistakes in OCN North East Region QCF Marketing & Sales?

Accepted Answer

Confusing monitoring with evaluation: monitoring is ongoing and focuses on process adherence, while evaluation assesses final outcomes against objectives.

Question 7

What are common mistakes in OCN North East Region QCF Marketing & Sales? (2)

Accepted Answer

Failing to link monitoring activities directly to the original sales call plan; learners often talk about generic tracking without referencing the specific plan details.

Question 8

What are common mistakes in OCN North East Region QCF Marketing & Sales? (3)

Accepted Answer

Assuming that monitoring only involves checking if calls were made, rather than also assessing quality, customer engagement, and follow-up actions.

Marketing & Sales

Ready to practise?

Key Features

What Gets Top Grades

Knowledge & Understanding

Application

Analysis & Evaluation

Key Command Words

Common Exam Mistakes

Top Examiner Tips

Specification Topics

OCN North East Region Level 2 Award in Sales (QCF)

Ready to master Marketing & Sales?