Medical & Dental

    Highfield Qualifications
    End-Point Assessment

    Specification: 603/5794/0

    The HIGHFIELD-QUALIFICATIONS End-Point Assessment Medical & Dental specification covers 1 topic with 3 learning objectives (603/5794/0). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    1

    Units

    3

    Learning Outcomes

    4

    Assessment Guidance

    4

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Confusing the roles and boundaries of a pharmacy services assistant with those of a pharmacy technician or pharmacist, leading to overstepping of responsibilities.
    • •Misunderstanding confidentiality and data protection requirements (GDPR), such as discussing patient information in public areas or insecure documentation.
    • •Incorrect interpretation of prescription abbreviations or dosage instructions, potentially causing dispensing errors or delays.
    • •Neglecting to check expiry dates and storage conditions during stock management, risking supply of compromised medicines to patients.

    Top Examiner Tips

    Expert advice for exam success

    • •In the professional discussion, structure responses using the STARR method (Situation, Task, Action, Result, Reflection) to clearly evidence competence from your workplace experience.
    • •Refer explicitly to relevant legislation, professional standards (e.g., GPhC standards for pharmacy professionals), and workplace SOPs to demonstrate underpinning knowledge.
    • •For dispensing and stock tasks, articulate the rationale behind each step, including safety checks and when to refer to a pharmacist, to show critical thinking.
    • •Practice explaining how you handle challenging patient interactions, highlighting your communication strategies and the importance of safeguarding and confidentiality.

    Qualification Units

    1 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Highfield Level 2 End-Point Assessment for ST0299 Pharmacy Services Assistant - Core Content

    The Core Content of the Level 2 Pharmacy Services Assistant End-Point Assessment encapsulates the essential knowledge, skills, and behaviours underpinning safe and effective pharmacy support. It integrates legal and ethical requirements, dispensing protocols, stock management, and patient-centred communication, ensuring apprentices can apply these principles in real-world settings to uphold service quality and patient safety.

    Highfield Level 2 End-Point Assessment for ST0299 Pharmacy Services Assistant

    3 learning outcomes8 guidance points

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    Highfield Qualifications End-Point Assessment Medical & Dental