Teaching & Education

    City & Guilds Limited
    Vocational

    Specification: 600/1617/6

    The CITY-AND-GUILDS-LIMITED Vocational Teaching & Education specification covers 133 topics with 588 learning objectives (600/1617/6). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    133

    Units

    588

    Learning Outcomes

    697

    Assessment Guidance

    736

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Confusing internal quality assurance with external quality assurance or assessment — focusing on re-assessing learner work rather than evaluating assessor judgments and processes.
    • •Applying a rigid sampling strategy without adapting it based on risk factors, such as new assessors, high-stakes assessments, or issues identified from previous IQA cycles, leading to insufficient coverage of high-risk areas.
    • •Providing vague or purely positive feedback to assessors without identifying specific developmental points or linking appraisal to clear criteria, which fails to drive improvement.
    • •Neglecting to record IQA activities contemporaneously, resulting in incomplete audit trails or reliance on memory during external verification visits.
    • •Assuming that standardisation events are only about agreeing assessment decisions, rather than understanding they should also include sharing best practice, clarifying interpretation of standards, and reviewing the effectiveness of assessment methods.
    • •Confusing assessment methods (how evidence is gathered) with evidence types (the actual work products or observations).
    • •Making assessment decisions based on personal opinion rather than objective evidence against the standards.
    • •Failing to involve the candidate in the planning stage, resulting in assessments that do not reflect the candidate’s job role or pace.

    Top Examiner Tips

    Expert advice for exam success

    • •When building your portfolio, ensure each piece of evidence explicitly demonstrates your active role in the IQA cycle — from planning to follow-up — avoiding passive descriptions; use active verbs like 'analysed', 'negotiated', 'monitored'.
    • •Always cross-reference your IQA activities to the relevant assessment strategy, centre policies, and regulatory requirements, showing your understanding of the wider quality assurance framework beyond your single role.
    • •For evaluation evidence, include a clear analytical commentary that justifies your sampling decisions and your judgments on assessor performance, not just checklists or completed templates.
    • •Provide a reflective account or witness statement that highlights how you manage conflicts of interest, confidentiality, and challenges to your IQA decisions, as this demonstrates professionalism and ethical practice.
    • •Always cross-reference your assessment decisions to the exact unit and assessment criteria, showing how the evidence meets each requirement.
    • •Use a variety of assessment methods in your portfolio to demonstrate flexibility, and explain why each method was appropriate for the evidence gathered.
    • •Ensure all documentation—plans, feedback forms, records of progress—is complete, dated, and countersigned where necessary to prove authenticity.
    • •Familiarise yourself with the specific legal and good practice requirements relevant to your assessment context, such as data protection, health and safety, and safeguarding, and explicitly mention them in your records.

    Qualification Units

    133 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Internally assure the quality of assessment

    This element focuses on the practical skills and knowledge required to internally quality assure assessment decisions within vocational qualifications. It encompasses planning sampling activities, evaluating assessor performance, providing developmental feedback, and implementing improvements to maintain the validity, reliability, and fairness of assessment. Effective internal quality assurance also requires meticulous information management and a robust understanding of legal and regulatory requirements, including those set by awarding bodies and regulators such as Ofqual, ensuring that assessment practice reflects current good practice guidelines.

    City & Guilds Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice , City & Guilds Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice, City & Guilds Level 4 Diploma in Learning and Development +1 more

    4 learning outcomes33 guidance points4 criteria

    Assess occupational competence in the work environment

    This subtopic focuses on the practical skills required to assess occupational competence in a work environment, covering the full assessment cycle from planning and preparation to making valid, reliable, and fair assessment decisions. It equips assessors to gather and judge evidence, provide constructive feedback, and maintain appropriate records while adhering to legal, regulatory, and ethical requirements. The content is directly applicable for those conducting assessments against national occupational standards in real workplace settings.

    City & Guilds Level 3 Award in Assessing Competence in the Work Environment , City & Guilds Level 4 Diploma in Learning and Development, City & Guilds Level 3 Certificate in Learning and Development +2 more

    9 learning outcomes43 guidance points5 criteria

    Assist in the administration of medication

    This element focuses on the safe and legal administration of medication within a school setting, ensuring that practitioners understand their role, responsibilities, and the boundaries of their practice. It covers key legislation, school policies, and practical procedures to safeguard pupil well-being, maintain accurate records, and work collaboratively with healthcare professionals and families.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes10 guidance points

    Understanding the principles and practices of assessment

    This subtopic provides the essential knowledge and skills required to understand the principles, planning, and practices of assessment in vocational education. It covers interpreting assessment requirements, selecting appropriate methods, involving learners, making reliable decisions, and maintaining quality assurance procedures. Learners will grasp how to manage assessment information securely and adhere to legal and ethical standards, ensuring fair and effective assessment practices in their professional context.

    City & Guilds Level 3 Award in Understanding the Principles and Practices of Assessment, City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 3 Award in Assessing Competence in the Work Environment +4 more

    13 learning outcomes55 guidance points7 criteria

    Understanding the principles and practices of externally assuring the quality of assessment

    This subtopic explores the foundational principles and practices of external quality assurance (EQA) in assessment, emphasising its role in maintaining standards across centres offering vocational qualifications. It covers planning EQA activities based on centre risk profiles, evaluating both assessment and internal quality assurance processes, using findings to drive continuous improvement, managing records and information securely, and ensuring compliance with legal and regulatory requirements. External quality assurers apply these practices to safeguard the validity, reliability and fairness of assessments, thereby upholding public confidence in the qualification system.

    City & Guilds Level 4 Award in Understanding the External Quality Assurance of Assessment Processes and Practice, City & Guilds Level 4 Award In the External Quality Assurance of Assessment Processes and Practice, City & Guilds Level 4 Certificate in Education and Training

    8 learning outcomes34 guidance points3 criteria

    Assist advice and guidance clients to decide on a course of action

    This unit focuses on the practitioner's role in supporting clients through the decision-making process in advice and guidance contexts. It covers techniques for clarifying client needs, establishing professional boundaries, and facilitating informed decision-making. The ultimate goal is to empower clients to autonomously choose a suitable course of action, ensuring ethical practice and client-centered service delivery.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes6 guidance points

    Facilitate learning and development for individuals

    This subtopic focuses on the one-to-one facilitation process, from planning and delivering tailored learning sessions to supporting individuals in applying new skills in real-world contexts and reflecting on their progress. It emphasizes the importance of creating a supportive, learner-centred environment that promotes autonomy and continuous improvement through constructive feedback and self-assessment.

    City & Guilds Level 3 Award in Facilitating Learning and Development, City & Guilds Level 3 Award in Education and Training, City & Guilds Level 4 Diploma in Learning and Development +1 more

    4 learning outcomes28 guidance points4 criteria

    Understanding the principles and practices of internally assuring the quality of assessment

    This subtopic explores the role of the internal quality assurer in upholding assessment standards through systematic planning, monitoring, and improvement activities. It emphasises the practical application of quality assurance cycles, from agreeing assessment plans and sampling strategies to providing constructive feedback and maintaining robust records, all within legal and ethical frameworks. Learners will develop the ability to scrutinise assessor decisions, identify trends, and contribute to a culture of continuous enhancement in vocational assessment.

    City & Guilds Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice, City & Guilds Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice , City & Guilds Level 4 Diploma in Learning and Development +2 more

    16 learning outcomes41 guidance points5 criteria

    Externally assure the quality of assessment

    Externally assuring the quality of assessment involves systematic monitoring and evaluation of a centre's internal quality assurance and assessment practices to ensure they meet national standards. This process includes planning EQA activities, conducting risk-based visits, providing feedback, and supporting centres to improve their processes while maintaining legal and regulatory compliance.

    City & Guilds Level 4 Award In the External Quality Assurance of Assessment Processes and Practice

    1 learning outcomes9 guidance points

    Action learning to support development of subject specific pedagogy

    Action learning is a structured, collaborative enquiry method where educators identify a specific aspect of their subject pedagogy to improve, systematically investigate current best practices, implement changes, and evaluate their impact. This process enhances reflective skills and leads to tangible enhancements in teaching effectiveness and learner outcomes. The subtopic equips trainee teachers with the ability to manage a self-directed improvement project, work with peers for mutual development, and present evidence of professional growth.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes10 guidance points

    Assess vocational skills, knowledge and understanding

    This element focuses on the core responsibilities of an assessor in vocational education, covering the full assessment cycle from planning and conducting assessments to recording outcomes and adhering to regulatory standards. It ensures learners' occupational competence is evidenced against specified criteria in real or realistic work environments, promoting fair, valid, and reliable judgments.

    City & Guilds Level 3 Award in Assessing Vocationally Related Achievement, City & Guilds Level 3 Certificate in Assessing Vocational Achievement, City & Guilds Level 3 Certificate in Learning and Development +2 more

    10 learning outcomes39 guidance points5 criteria

    Maintain learner records

    Maintaining learner records is a fundamental responsibility in educational support, ensuring that accurate information on progress, achievement, and well-being is captured, updated, and stored securely. This topic equips learners with the knowledge and skills to follow organisational policies, comply with data protection legislation, and manage records with confidentiality and integrity, directly impacting the quality of support provided to pupils and the effectiveness of school operations.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes8 guidance points

    Plan and prepare specific learning and development opportunities

    This element focuses on the systematic planning and preparation of learning and development opportunities tailored to individual and group needs. Learners must demonstrate the ability to design inclusive session plans, set SMART objectives, and organise resources that align with organisational and regulatory requirements. Effective preparation involves conducting initial assessments, identifying learner preferences, and adapting materials to ensure engagement and progression.

    City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    7 learning outcomes17 guidance points2 criteria

    Develop and prepare resources for learning and development

    This subtopic focuses on the systematic development and preparation of inclusive, effective learning resources tailored to meet diverse learner needs. It equips educators with the skills to design, adapt, and evaluate resources that enhance engagement, align with curriculum goals, and comply with legislative and organisational requirements, ensuring impactful learning and development.

    City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    11 learning outcomes17 guidance points3 criteria

    Identify and promote the contribution of Careers Education Guidance _CEG_ within the organisation

    This element focuses on equipping learners to champion the value of Careers Education Guidance (CEG) within their organisation. It involves strategically identifying opportunities to embed CEG into organisational practices, gaining stakeholder buy-in, and implementing a promotional strategy that is subsequently evaluated for impact. Mastery of this element ensures that CEG is recognised as a core service that supports individuals' progression and organisational objectives.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes7 guidance points

    Provide information and advice to learners and employers

    This element focuses on equipping learning and development practitioners with the skills to effectively source, interpret, and disseminate accurate information and advice to learners and employers, while strictly operating within organisational and professional boundaries. It covers signposting to appropriate internal and external services, ensuring impartiality, and maintaining confidentiality in line with legal and ethical frameworks.

    City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    6 learning outcomes18 guidance points2 criteria

    Develop learning and development programmes

    This element focuses on the systematic process of designing, developing, and reviewing effective learning and development programmes within the context of education and training. It equips practitioners with the skills to analyse learner needs, construct coherent programme structures, align assessments, and evaluate programme effectiveness using quality assurance frameworks. The content bridges theoretical principles with practical application, ensuring programmes are inclusive, relevant, and responsive to organisational and regulatory requirements.

    City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 4 Diploma in Learning and Development

    10 learning outcomes18 guidance points2 criteria

    Facilitate learning and development in groups

    This element focuses on the practical skills and theoretical knowledge required to effectively plan, deliver, and evaluate group-based learning and development interventions. It covers the dynamics of group facilitation, techniques for engaging diverse learners, and strategies for supporting the transfer of learning into real-world practice. Learners will develop the ability to create inclusive environments that encourage reflection and collaborative skill-building.

    City & Guilds Level 4 Diploma in Learning and Development, City & Guilds Level 3 Award in Education and Training, City & Guilds Level 3 Award in Facilitating Learning and Development +1 more

    9 learning outcomes30 guidance points4 criteria

    Monitor and maintain curriculum resources

    This element focuses on the effective management and upkeep of educational materials and equipment within a school setting. It covers the entire resource lifecycle, from identifying needs and procuring supplies to monitoring usage, conducting maintenance, and ensuring safe, timely distribution to teaching staff. Mastery of these practices supports consistent curriculum delivery and promotes an organised, cost-efficient learning environment.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes10 guidance points

    Interact with clients using a range of media

    This subtopic develops competence in initiating, maintaining, and concluding interactions with clients across various communication media, including face-to-face, telephone, digital, and written channels. It focuses on adapting communication styles to suit the medium and client needs, handling challenges that disrupt interactions, and providing clear, relevant information while prioritising client safety. Mastery involves not only technical proficiency with each medium but also the judgement to identify and mitigate risks such as data breaches or safeguarding concerns that may arise during remote or in-person guidance.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    6 learning outcomes9 guidance points

    Liaise with other services

    Liaising with other services is a critical competency in advice and guidance, enabling practitioners to coordinate holistic, client-centred support. This unit develops the skills to establish structured procedures, ethically exchange information, and actively obtain relevant data from external agencies, enhancing the quality and continuity of service delivery.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes6 guidance points

    Reflect on and improve own practice in learning and development

    This element focuses on the critical self-evaluation skills required by learning and development practitioners to assess their own performance and identify areas for growth. It covers structured reflective models and the systematic planning of continuing professional development (CPD) to enhance training delivery, assessment practices, and learner support. Mastery of reflective practice ensures practitioners can adapt their approaches based on evidence, leading to more effective and inclusive learning experiences.

    City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    5 learning outcomes15 guidance points2 criteria

    Identify individual learning and development needs

    This subtopic focuses on the systematic process of identifying an individual's learning and development needs within organisational contexts. It covers the principles, methods, and ethical considerations of conducting learning needs analyses, from data collection to negotiation and agreement of development priorities. Mastery of this element ensures that learning interventions are tailored, effective, and aligned with both personal aspirations and business objectives.

    City & Guilds Level 4 Diploma in Learning and Development, City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 3 Certificate in Learning and Development

    8 learning outcomes20 guidance points3 criteria

    Developing, using and organising resources in a specialist area

    This subtopic focuses on the systematic development, utilisation, and organisation of teaching and learning resources within a specific vocational or academic specialism. It requires educators to align resources with learning outcomes, ensure inclusivity and accessibility, comply with legal frameworks, and critically evaluate their own practice to enhance learner engagement and achievement.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes10 guidance points

    Organise travel for children and young people

    This subtopic equips learners with the knowledge and practical skills to plan and execute safe, compliant off-site travel for children and young people in educational environments. It covers legal frameworks, risk assessment, parental engagement, and logistical coordination, ensuring safeguarding and welfare are paramount. Mastery of these procedures is essential for meeting statutory duties and delivering high-quality learning experiences beyond the classroom.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes7 guidance points

    Understand the principles and practices of learning and development

    This unit covers the principles and practices of learning and development, including the learning cycle, learner needs, and practitioner roles. It also addresses legislative and organisational requirements.

    City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 3 Award in Facilitating Learning and Development

    2 learning outcomes14 guidance points2 criteria

    Identify the learning needs of organisations

    This element equips learning and development professionals with the skills to systematically identify performance gaps and learning requirements within an organisation. It covers the principles of learning needs analysis, including data collection methods, stakeholder engagement, and alignment with strategic objectives. Mastery of this process ensures that L&D interventions are targeted, cost-effective, and demonstrably contribute to organisational success.

    City & Guilds Level 4 Diploma in Learning and Development, City & Guilds Level 4 Certificate in Education and Training

    11 learning outcomes13 guidance points2 criteria

    Plan and deliver learning activities under the direction of a teacher

    This element addresses the critical role of teaching assistants in co-planning, implementing, and reviewing learning activities under the explicit guidance of a qualified teacher. It emphasises the need for professional collaboration to design differentiated tasks, deliver them effectively to individuals or small groups, and systematically monitor outcomes to inform future teaching. Successful execution depends on understanding pedagogical principles, maintaining clear communication, and working within defined boundaries of responsibility.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes8 guidance points

    Effective partnership working in the learning and teaching context

    Effective partnership working in education and training involves collaboration between institutions, employers, awarding bodies, and other stakeholders to enhance the quality and relevance of learning. It is essential for aligning curriculum with industry needs, sharing resources, and ensuring that qualifications meet regulatory and professional standards. Successful partnerships require clear governance, robust communication channels, and systematic evaluation of outcomes to demonstrate impact on learner progression and employability.

    City & Guilds Level 4 Certificate in Education and Training

    1 learning outcomes10 guidance points

    Manage personal case load

    This subtopic equips advice and guidance practitioners with the skills to systematically manage their own workload of client cases, balancing quality of service with efficiency. It covers the crucial practices of accurate documentation, reflective review of caseload progress, and awareness of internal and external factors influencing workload. Mastery of these skills ensures that each client receives timely, prioritised support aligned with their needs and service capacity.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes8 guidance points

    Plan, allocate and monitor work of a team

    This element develops the leadership capabilities needed to coordinate a team of support staff in a school environment, from initial planning through to performance enhancement. Learners will explore how to define team objectives aligned with school goals, delegate tasks effectively, and maintain momentum through systematic monitoring. The focus is on cultivating a reflective, evidence-based approach to team management that consistently raises the quality of learning support.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Understanding the Employing Organisation

    This element equips learners to critically analyse their employing organisation's structure, strategic aims, and their personal role in achieving these goals. It develops essential workplace awareness for planning career pathways and contributing effectively, applicable to those in learning and development roles across sectors. Mastery involves linking theory to practice through reflective evidence and clear organisational mapping.

    City & Guilds Level 3 Certificate in Learning and Development

    1 learning outcomes4 guidance points

    Negotiate on behalf of advice and guidance clients

    This subtopic focuses on the critical skill of negotiating favorable outcomes for clients within advice and guidance settings. It involves understanding negotiation principles, preparing proposals that align with client needs, interpreting responses from other parties, and securing mutually acceptable agreements. Practitioners must apply communication, advocacy, and conflict resolution techniques to empower clients in decisions affecting their education, employment, or personal circumstances.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes8 guidance points

    Engage learners in the learning and development process

    This element equips trainee teachers with strategies to actively involve learners in their own development, fostering motivation, participation, and retention. It explores the purpose of engagement in promoting deeper learning and the mentor’s role in guiding, challenging, and supporting learners to take ownership of their progress. Practical application centres on planning inclusive activities, using questioning techniques, and facilitating self-assessment to help learners identify achievements and areas for improvement.

    City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    7 learning outcomes22 guidance points3 criteria

    Operate within networks

    This topic covers operating within networks to benefit an advice and guidance service. It includes identifying and accessing relevant networks, maintaining memberships, and exchanging information effectively.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes6 guidance points

    Engage with employers to develop and support learning provision

    This unit focuses on the strategic engagement with employers to co-design, deliver, and evaluate learning programmes that meet workforce development needs. It equips practitioners with the skills to analyse employer requirements, negotiate mutually beneficial learning solutions, and assess the impact on learners and organisations. Practical application involves building sustainable partnerships that enhance vocational education and align with industry standards.

    City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    12 learning outcomes23 guidance points3 criteria

    Manage a budget for own area or activity of work

    This subtopic covers the principles and practices of effective budget management within a learning and development context. Learners will develop skills in preparing realistic budgets that align with organisational goals, monitoring financial performance, and reviewing outcomes to inform future planning. It emphasises accountability, resource optimisation, and the ability to communicate financial information to stakeholders.

    City & Guilds Level 4 Diploma in Learning and Development

    4 learning outcomes8 guidance points

    Promote children and young people’s positive behaviour

    This element focuses on equipping learners with the skills and knowledge to foster a positive behavioural culture in educational settings. It addresses understanding statutory and organisational policies, implementing proactive and reactive behaviour support strategies, and managing incidents of inappropriate or challenging behaviour. The practical application lies in creating safe, inclusive environments that promote social and emotional well-being, while also contributing to the review and refinement of behaviour policies through reflective practice and collaborative evaluation.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Promote equality, diversity and inclusion in work with children and young people

    This unit explores the critical role of support staff in fostering an environment where every child and young person is valued and respected. Learners examine the legal and ethical frameworks underpinning equality and diversity, the detrimental effects of prejudice and discrimination, and practical strategies to embed inclusive practices in daily school life. The unit emphasizes reflective practice and proactive approaches to challenging inequality.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes8 guidance points

    Prepare clients through advice and guidance for the implementation of a course of action

    This subtopic focuses on the practitioner's role in guiding clients to collaboratively develop a concrete, actionable plan that addresses their identified needs. It covers assisting clients to define clear objectives, explore options, anticipate barriers, and establish a realistic sequence of steps, ensuring the plan is client-owned and sustainable. Practical application involves using advice and guidance skills to empower clients to take informed decisions and commit to the implementation process.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes8 guidance points

    Engage with employers to facilitate workforce development

    This element focuses on the strategic role of the educator in partnering with employers to identify skills gaps and design tailored workforce development solutions. Learners will explore methods for engaging businesses, analysing workplace learning needs, and facilitating effective training and development activities within organisational contexts. The aim is to enable educators to act as consultants who can align educational offerings with business objectives, thereby enhancing employee performance and organisational growth.

    City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 4 Diploma in Learning and Development

    12 learning outcomes13 guidance points2 criteria

    Equality and diversity

    This unit explores the principles and practices of embedding equality and diversity within lifelong learning environments. It examines how to create a culture that actively promotes inclusion and challenges discrimination, equipping educators with the skills to support learners and colleagues. Through critical self-reflection and practical strategies, candidates learn to foster an equitable educational setting and contribute to organisational improvement.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes6 guidance points

    Promote Careers Education Guidance _CEG_

    This element focuses on equipping learners with the skills to actively promote Careers Education Guidance (CEG) services. It covers the strategic planning of promotional activities, the careful selection and tailoring of information to meet the needs of specific target groups, and the acquisition of necessary resources to deliver effective CEG campaigns. Practical application involves designing outreach initiatives, liaising with stakeholders, and ensuring that guidance information is accessible and engaging for diverse audiences.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    6 learning outcomes10 guidance points

    Promote the well being and resilience of children and young people

    This element focuses on equipping learners with the knowledge and skills to actively promote the emotional well-being and resilience of children and young people in educational settings. It explores the theoretical foundations of resilience and positive psychology, alongside practical strategies for fostering self-esteem, a positive outlook, and appropriate responses to health needs. Mastery of these concepts enables support staff to create nurturing environments that safeguard mental health and facilitate holistic development.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes8 guidance points

    Manage learning and development in groups

    This element focuses on the effective management of learning and development in group settings, emphasizing the application of theoretical principles to practical facilitation. It covers the design, delivery, and evaluation of group sessions, ensuring compliance with legal and organisational frameworks while fostering inclusive, engaging environments. Mastery involves adapting methodologies to diverse learner needs and assessing outcomes to drive continuous improvement.

    City & Guilds Level 4 Diploma in Learning and Development, City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes17 guidance points2 criteria

    Manage or support equality of opportunity, diversity and inclusion in own area of responsibility

    This topic covers managing or supporting equality, diversity, and inclusion in a learning and development context. It includes understanding legal responsibilities, communicating policies, and monitoring practice.

    City & Guilds Level 4 Diploma in Learning and Development

    1 learning outcomes6 guidance points

    Provide bilingual support for teaching and learning

    This subtopic focuses on the role of the specialist support assistant in providing effective bilingual support to enhance learning and assessment for bilingual learners. It emphasizes the importance of bridging language gaps, facilitating communication between school and home, and critically reviewing these practices to ensure inclusive education. Practical application involves using bilingual skills to mediate curriculum content, supporting accurate assessment, and fostering productive partnerships with families.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes10 guidance points

    Evaluating learning programmes

    This subtopic examines the systematic process of evaluating learning programmes to ensure they meet organisational and learner needs. It covers principles such as validity, reliability, and ethical considerations, alongside practical methods for planning and conducting evaluations. The focus is on using evaluation findings to drive continuous improvement in teaching and learning within further education and training contexts.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes8 guidance points

    Provide and maintain information materials for use in the service

    This element focuses on the systematic approach to ensuring that an advice and guidance service has up-to-date, relevant, and accessible information materials. It involves critically reviewing the current information provision against the needs of clients and practitioners, identifying gaps, and then establishing effective methods for sourcing or creating, and distributing these materials. The practical application ensures that practitioners have the right resources to provide accurate guidance, and clients receive reliable information tailored to their needs.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes7 guidance points

    Review own contribution to the service

    This element focuses on the critical self-reflection required to evaluate one's own performance within an advice and guidance service. It involves collecting and analysing feedback, measuring outcomes against service standards, and identifying development needs. Practical application includes using these insights to enhance client interactions, improve service delivery, and meet organisational objectives through continuous professional growth.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes8 guidance points

    Provide information and advice to children and young people

    This subtopic focuses on the critical role of practitioners in providing impartial information, advice and guidance (IAG) to children and young people within educational settings. It explores the skills needed to identify and address individual needs, communicate effectively across developmental stages, and uphold professional boundaries and safeguarding duties. The aim is to empower learners to make informed choices about their education, wellbeing and future paths, while adhering to organisational policies and ethical practice.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Assist clients through advice and guidance to review their achievement of a course of action

    This subtopic equips advice and guidance practitioners with the skills to support clients in systematically reviewing their progress towards agreed goals. It explores structured review methodologies, the importance of client-centred reflection, and the identification of achievements and barriers. Practitioners learn to facilitate meaningful evaluations that inform the next steps of a client's action plan, ensuring responsive and effective support.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes8 guidance points

    Action research

    Action research is a systematic, reflective inquiry conducted by educational practitioners to improve their own teaching practice and enhance learner outcomes. It involves identifying a specific issue within the classroom or institution, planning and implementing an intervention, collecting and analyzing evidence, and critically reflecting on the impact. This process not only fosters continuous professional development but also contributes to the broader educational community through dissemination of findings.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes8 guidance points

    Communication and professional relationships with children, young people and adults

    This subtopic explores the essential skills and principles for effective communication and relationship building within educational settings. It covers strategies for interacting with children, young people, and adults, underpinned by legal requirements on confidentiality and data protection. Learners will gain practical insights to foster a supportive and professional environment conducive to learning and development.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes10 guidance points

    Plan, allocate and monitor work in own area of responsibility

    This subtopic covers the operational management essential for leading internal quality assurance in assessment processes. It involves creating structured work plans that align with awarding body requirements and organisational goals, then effectively delegating tasks to team members based on competence and capacity. The unit also focuses on monitoring progress against quality benchmarks, providing constructive feedback to maintain standards, and revising plans in response to internal/external feedback, ensuring continuous improvement in assessment quality.

    City & Guilds Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice, City & Guilds Level 4 Diploma in Learning and Development

    8 learning outcomes19 guidance points2 criteria

    Provide literacy and numeracy support

    This element focuses on equipping support staff with the skills to identify individual pupils' literacy and numeracy needs and deliver effective, targeted support. It emphasises integrating this support seamlessly into the wider curriculum to enable pupils to fully access and achieve across all subject areas. Practical application involves using diagnostic assessment, planning tailored interventions, and collaborating with teaching staff to reinforce essential skills in meaningful contexts.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Support clients to make use of the advice and guidance service

    This element equips practitioners to support clients in deciding whether to engage with an advice and guidance service and in making the most of that support. It covers the skills of identifying client needs, providing tailored and accurate information about available options, and facilitating informed decisions. The practical application lies in managing client interactions professionally, ensuring clear documentation, and maintaining up-to-date knowledge of internal and external referral pathways.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes6 guidance points

    Schools as organisations

    This subtopic explores the organisational frameworks of schools within the UK education system, covering their structure from early years to post-compulsory education, internal hierarchies, and guiding principles. It examines the legislative and policy landscape that shapes school operations, as well as the broader societal and governmental contexts. Understanding these elements is essential for support staff to navigate their roles effectively and contribute to a safe and inclusive learning environment.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes8 guidance points

    Principles, theories and practices of learning and development

    This subtopic explores the foundational frameworks, pedagogical theories, and practical methodologies that underpin effective learning and development (L&D) in vocational contexts. Learners critically examine how adults acquire knowledge and skills, the iterative L&D cycle from needs analysis to evaluation, and the professional roles, responsibilities, and regulatory landscape that shape ethical and compliant practice. Mastery of these principles enables practitioners to design, deliver, and assess impactful learning interventions tailored to diverse learner needs and organisational objectives.

    City & Guilds Level 4 Diploma in Learning and Development

    5 learning outcomes8 guidance points

    Understand the importance of legislation and procedures

    This element focuses on the critical role of legislation, codes of practice, and organisational procedures in delivering safe, ethical, and effective advice and guidance. It explores how practitioners must navigate legal frameworks, respond to urgent situations, maintain accurate records, and recognise the impact of their own values and communication methods on diverse clients.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes9 guidance points

    Inclusive practice

    This element delves into the multifaceted concept of inclusive practice within education and training, examining the interplay between learner diversity, legislative requirements, and the educator's responsibility to foster an environment where all individuals can thrive. It explores how factors such as social, cultural, and cognitive differences impact learning, and how robust policy frameworks like the Equality Act 2010 guide practitioners in removing barriers to participation. Ultimately, it equips educators with the skills to design, deliver, and assess learning in ways that value diversity and promote equality, while continuously reflecting on and improving their own inclusive approaches.

    City & Guilds Level 4 Certificate in Education and Training

    1 learning outcomes8 guidance points

    Supervise children and young people on journeys, visits and activities outside of the setting

    This element focuses on the crucial responsibilities of supervising children and young people during off-site activities, including educational visits and journeys. It encompasses thorough preparation, risk management, and the implementation of safeguarding policies to ensure the safety, well-being, and engagement of all participants in diverse external environments.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    7 learning outcomes9 guidance points

    Support assessment for learning

    This subtopic explores the role of the teaching assistant in facilitating assessment for learning, a formative approach that empowers learners to reflect on their progress and set goals. It covers practical strategies for using questioning, feedback, and peer/self-assessment to promote independent learning. Understanding these techniques enables support staff to contribute effectively to reviewing and enhancing assessment practices within the classroom.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Provide leadership and direction for own area of responsibility

    This subtopic focuses on the practical application of leadership within a defined area of responsibility in learning and development contexts, requiring learners to establish a clear vision, set achievable objectives, and effectively communicate strategic direction. It emphasizes the importance of continuous improvement by actively collecting and utilising feedback from stakeholders, and critical self-assessment of one's own leadership performance against set criteria. Mastery of these elements ensures cohesive team alignment and measurable progress towards organisational goals.

    City & Guilds Level 4 Diploma in Learning and Development

    5 learning outcomes7 guidance points

    Managing behaviours in a learning environment

    This topic covers managing behaviours in a learning environment. It includes understanding behaviour characteristics, legislation, and applying theories to create a purposeful environment.

    City & Guilds Level 4 Certificate in Education and Training

    1 learning outcomes6 guidance points

    Support bilingual learners

    This element focuses on the specialist support strategies required to effectively engage bilingual learners, developing their proficiency in the target language while enabling them to access the full curriculum. It covers interaction techniques, language development planning, and methods for differentiating instruction to cater to diverse linguistic needs, preparing practitioners to foster inclusive learning environments.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes6 guidance points

    Support children and young people during transitions in their lives

    This unit focuses on equipping teaching assistants with the skills to understand, identify, and respond to the diverse transitions children and young people encounter, such as moving schools, family changes, or developmental milestones. Learners explore the potential emotional, social, and academic impacts, and learn to collaborate with teachers, families, and external agencies to plan cohesive, person-centred support. Practical application includes implementing strategies to build resilience and facilitate positive adjustment, ensuring continuity of care and learning.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Planning to meet the needs of learners in education and training

    This element focuses on the systematic process of designing inclusive teaching and learning activities that address diverse learner needs, informed by initial and diagnostic assessments. It explores the integration of the minimum core (literacy, language, numeracy, and ICT) into planning, ensuring compliance with internal policies and external regulatory standards. Practitioners critically reflect on their planning practices to continuously improve and adapt to learner requirements.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes9 guidance points

    Support children and young people to achieve their education potential

    This element explores the role of the specialist support practitioner in enabling children and young people to maximise their educational potential. It integrates understanding of underpinning legislation and principles—such as the Children Act 1989, Equality Act 2010, and the United Nations Convention on the Rights of the Child—with practical strategies for personalised planning, goal setting, and ongoing review. The focus is on empowering learners to articulate their needs, take ownership of their progress, and develop resilience and self-advocacy skills within a holistic, child-centred framework.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes9 guidance points

    Preparing for the coaching role

    This element focuses on the foundational preparation required to undertake coaching effectively within an educational or training context. Learners explore their professional role and boundaries, the application of coaching methodologies tailored to specific environments, and systematic approaches to clarifying client aspirations and measurable outcomes.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes10 guidance points

    Support children and young people to make positive changes in their lives

    This element focuses on equipping learners with the skills to enable children and young people to identify personal challenges, set meaningful goals, and implement strategies for positive life changes. It covers person-centred planning, motivational techniques, and the importance of collaborative working with families and professionals. Practical application involves direct support in educational settings, monitoring progress, and adapting interventions to foster independence and resilience.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes9 guidance points

    Preparing for the mentoring role

    This element equips prospective mentors with the foundational knowledge to undertake mentoring within educational or vocational settings. It explores the mentor's roles, boundaries, and responsibilities, alongside the practical application of mentoring models in a specific context. Learners also develop skills to collaboratively establish clear client goals and measure outcomes, ensuring effective mentoring relationships.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Preparing for the personal tutoring role

    This element explores the foundational aspects of the personal tutoring role within the Level 4 Certificate in Education and Training, focusing on responsibilities, learner factors, contextual application, and target monitoring. It equips practitioners with the knowledge to effectively support learners' holistic development.

    City & Guilds Level 4 Certificate in Education and Training

    4 learning outcomes6 guidance points

    Support children and young people with behaviour, emotional and social development needs

    This unit focuses on equipping support staff with the skills to understand and address the behaviour, emotional and social development (BESD) needs of children and young people in educational settings. It explores the underlying influences on behaviour, such as environmental, psychological, and biological factors, and emphasizes practical strategies for promoting positive relationships, self-reliance, and emotional regulation. Mastery of this area ensures that practitioners can effectively contribute to inclusive learning environments and tailor support to individual needs, in line with statutory frameworks like the SEND Code of Practice.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Work productively with colleagues and stakeholders

    This element focuses on the interpersonal and collaborative skills required to work effectively with colleagues and stakeholders in learning and development contexts. It covers communication, consultation, agreement management, conflict resolution, and the continuous improvement of working relationships. Mastery of these skills ensures that learning and development initiatives are well-coordinated, aligned with stakeholder needs, and delivered ethically and efficiently.

    City & Guilds Level 4 Diploma in Learning and Development

    6 learning outcomes8 guidance points

    Principles and practice of lipreading teaching

    This subtopic equips trainee lipreading teachers with the foundational knowledge of hearing physiology, the effects of acquired hearing loss, and the role of amplification. It develops practical skills in applying English phonology to lipreading instruction and using specialist teaching methods, while also exploring assistive technologies that support learners' communication.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes12 guidance points

    Support Children and Young People's Health and Safety.

    This unit equips learners with the competence to plan safe environments and services, identify and manage hazards, and support children in developing their own risk awareness. Practical application involves embedding health and safety practices into daily routines in school settings and during off-site activities, ensuring compliance with legal frameworks like the Health and Safety at Work Act 1974 and school policies.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Develop interactions with advice and guidance clients

    This element focuses on the practitioner's ability to facilitate structured, client-centered interactions, enabling clients to explore their needs, maintain engagement, and conclude sessions effectively. It underpins the delivery of impartial advice and guidance across educational, career, and personal development settings.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes6 guidance points

    Develop interviewing skills for work with children and young people

    This subtopic focuses on developing essential interviewing skills for supporting children and young people in educational settings. It covers the full interview cycle—from preparation and planning to conducting the interview and implementing follow-up actions—ensuring practitioners can communicate effectively, safeguard welfare, and contribute to holistic support.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes9 guidance points

    Plan, allocate and monitor work in own area of responsibility

    This element focuses on the practical skills needed to effectively lead internal quality assurance by producing structured work plans, allocating responsibilities to team members according to their competence and workload, and monitoring progress against quality benchmarks. Learners must demonstrate the ability to review plans in response to changing circumstances and communicate amendments clearly to maintain team cohesion and assessment validity.

    City & Guilds Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice

    1 learning outcomes7 guidance points

    Develop and evaluate operational plans for own area of responsibility

    This unit focuses on the practical skills required to create, execute, and review operational plans that directly support organisational strategy. Learners will explore how to translate high-level objectives into actionable team goals, allocate resources efficiently, and establish robust monitoring systems. The emphasis is on continuous improvement through systematic evaluation, ensuring that operational activities remain agile and aligned with changing business needs.

    City & Guilds Level 4 Diploma in Learning and Development

    6 learning outcomes9 guidance points

    Understanding and using inclusive teaching and learning approaches in education and training

    This unit focuses on equipping trainee teachers with the knowledge and skills to create learning environments where every student, regardless of background or ability, can thrive. It explores practical strategies for planning, delivering, and evaluating sessions that accommodate diverse needs, fostering equality and promoting active engagement in an education and training context.

    City & Guilds Level 3 Award in Education and Training

    1 learning outcomes8 guidance points

    Analysing English language for literacy and language teaching

    This subtopic equips trainee teachers with the ability to deconstruct the English language at grammatical, lexical, and discourse levels, recognising how structural choices shape meaning. By mastering language analysis, educators can diagnose learners' literacy needs, plan targeted instruction, and foster effective communication skills in adult and vocational contexts.

    City & Guilds Level 4 Certificate in Education and Training

    4 learning outcomes6 guidance points

    Support children’s speech, language and communication.

    This unit focuses on supporting children's speech, language, and communication development. It covers the importance of these skills, how adults can support them, and creating a positive environment that encourages communication.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Reading skills for literacy and language teaching

    This subtopic develops the ability to critically analyse and interpret a range of written texts, essential for literacy and language teaching professionals. Learners will explore strategies to engage with texts, extract meaning, and formulate appropriate responses, reflecting on how these skills underpin effective communication and learner development in educational settings.

    City & Guilds Level 4 Certificate in Education and Training

    4 learning outcomes6 guidance points

    Support delivery of the 14 – 19 curriculum

    This unit focuses on understanding the policy landscape for 14-19 education, including the legal requirement for young people to participate in education or training until 18. It develops skills to support diverse learners in compulsory and post-compulsory settings, ensuring curriculum delivery meets individual needs and promotes progression. The unit emphasises effective collaboration with teachers, employers, and support services to enhance outcomes for 14-19 year olds.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Speaking and listening skills for literacy and language teaching

    This element focuses on developing the oral communication skills essential for effective literacy and language teaching. It explores techniques for presenting information clearly and engagingly, while also honing the ability to listen actively and respond appropriately to both verbal and non-verbal cues from learners. Mastery of these skills supports a positive learning environment, models effective communication, and enhances the assessment of learner progress.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes9 guidance points

    Specialist delivery techniques and activities

    This element equips trainee teachers with the ability to select, tailor, and justify delivery approaches that are uniquely suited to their vocational or academic subject area. It bridges theory and practice by requiring the design of bespoke learning activities, their confident implementation in a teaching setting, and rigorous self-evaluation to continuously improve specialist pedagogy.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Support disabled children and young people and those with special educational needs

    This unit focuses on the pivotal role of the specialist support practitioner in upholding the legal rights and meeting the individual needs of disabled children and young people and those with special educational needs (SEN). Learners will explore how to promote genuine inclusion, adapt activities to enable full participation, and collaborate with colleagues and families to create an enabling learning environment that respects each child's dignity and potential.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes4 guidance points

    Teaching in a specialist area

    This element focuses on developing the specialist knowledge and pedagogical skills required to teach effectively in a chosen vocational or academic area. It explores the underlying philosophies of education and training, the structure of relevant qualifications, and the application of inclusive teaching strategies to address curriculum challenges. Practitioners also learn to adapt resources, collaborate with peers, and engage in continuous professional development to enhance their subject-specific teaching practice.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes10 guidance points

    Support gifted and talented learners

    This subtopic equips teaching assistants with the knowledge and skills to identify and support pupils with exceptional abilities, ensuring they are challenged and engaged within inclusive classroom settings. It focuses on collaborating with teachers to plan differentiated activities that extend gifted and talented learners, and on delivering targeted support during lessons to foster higher-order thinking and creativity.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Understanding and managing behaviours in a learning environment

    This unit equips trainee teachers with the theoretical understanding and practical skills to analyse, promote, and manage learner behaviour effectively. It emphasises the interplay between environmental, psychological, and organisational factors, and requires critical self-evaluation to foster inclusive, purposeful learning environments. Application involves real-world scenario analysis, policy interpretation, and reflective practice to enhance professional competence.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes7 guidance points

    Support individuals to meet personal care needs

    This element focuses on enabling learners to deliver person-centred intimate care in school settings, ensuring dignity, safety, and respect for individual preferences. It covers identifying needs through effective communication, following organisational policies and statutory guidance, and providing practical support with toileting, hygiene, and personal appearance. Mastery involves competently monitoring and reporting care, contributing to the holistic well-being and inclusion of children and young people.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Understanding roles, responsibilities and relationships in education and training

    This element equips trainee teachers with a comprehensive understanding of their professional role, encompassing legal and ethical responsibilities, the importance of maintaining a safe, supportive, and inclusive learning environment, and the necessity of productive working relationships with colleagues and external agencies. It underpins effective practice and aligns with the Professional Standards for Teachers and Trainers in Education, demonstrating how reflective practitioners can meet learner needs while adhering to organisational policies and legislation.

    City & Guilds Level 4 Certificate in Education and Training, City & Guilds Level 3 Award in Education and Training

    6 learning outcomes18 guidance points2 criteria

    Support learners with cognition and learning needs

    This element focuses on equipping teaching assistants with the knowledge and skills to support learners who have cognition and learning needs, including moderate learning difficulties, specific learning difficulties such as dyslexia, and profound and multiple learning difficulties. It emphasises understanding the impact of these needs on learning, providing individualised support during structured activities, and fostering the development of independent learning strategies through scaffolding and metacognitive approaches.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Support learners with communication and interaction needs

    This unit focuses on equipping teaching assistants with the knowledge and skills to support learners who have communication and interaction difficulties, commonly associated with autism spectrum conditions, speech, language and communication needs (SLCN). It explores how to adapt practice to maximise access to learning and foster positive social relationships, in line with the SEND Code of Practice. The practical application involves implementing individualised strategies and evaluating their impact on learner progress and inclusion.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Support learners with sensory and/or physical needs

    This element focuses on equipping teaching assistants with the knowledge and skills to support learners with sensory and/or physical disabilities. It covers understanding the barriers these learners face, applying inclusive strategies, and implementing tailored learning programmes to promote independence and achievement. The emphasis is on practical, evidence-based support within educational settings.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Using mathematics: academic subjects

    This element explores how educators can effectively integrate mathematical concepts and skills within academic subjects to enhance learners' comprehension and application of mathematics in real-world contexts. It emphasises interpreting mathematical situations, solving problems, analysing findings, and communicating mathematically to support cross-curricular numeracy development. Practical application focuses on designing inclusive teaching strategies that promote mathematical literacy across diverse academic disciplines.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Support learning activities

    This unit element focuses on the teaching assistant's role in the full cycle of supporting learning activities, from collaborative planning with the teacher through to evaluating outcomes and reflecting on own practice. It emphasises the practical skills required to effectively scaffold learning, monitor progress, and adapt support to meet individual needs across literacy, numeracy, and ICT. Mastery of this process enables teaching assistants to actively contribute to raising pupil achievement and ensuring inclusive practice.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes7 guidance points

    Support literacy development

    This element concentrates on equipping teaching assistants with the practical skills and underpinning knowledge to effectively promote literacy in educational settings. It encompasses comprehension of national frameworks like the National Literacy Strategy and local policies, enabling tailored support in reading, writing, speaking, and listening. Practitioners learn to implement targeted interventions, differentiate resources, and foster inclusive literacy-rich environments for diverse learners.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes5 guidance points

    Using mathematics: personal and public life

    This subtopic develops the learner's ability to apply mathematical skills in everyday personal and public contexts, such as managing finances, interpreting data from public sources, and solving practical problems. It focuses on building confidence in interpreting, processing, analysing, and communicating mathematical information effectively. The skills are essential for making informed decisions and participating fully in society.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Understanding assessment in education and training

    This subtopic equips trainee teachers with the knowledge to design and implement effective assessment strategies, covering initial, formative and summative approaches alongside varied methods such as observation and questioning. It emphasises the importance of involving learners and key stakeholders in the assessment journey, delivering constructive feedback that promotes improvement, and maintaining accurate, compliant records to support learning and meet regulatory standards.

    City & Guilds Level 3 Award in Education and Training

    1 learning outcomes8 guidance points

    Enable advice and guidance clients to access referral opportunities

    This subtopic focuses on developing the skills necessary for practitioners to guide clients toward appropriate external resources through effective referral processes. It involves assessing client needs, identifying suitable agencies, and proactively supporting clients in accessing these opportunities to ensure holistic support and positive outcomes.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes7 guidance points

    Develop professional relationships with children, young people and adults

    This element focuses on establishing and maintaining professional interactions in educational settings, covering effective communication techniques, relationship-building strategies with children, young people, and colleagues, and guiding learners in their own social development. It also emphasizes strict adherence to confidentiality, information sharing, and data protection policies, ensuring safe and ethical practice. Mastery of these skills underpins a supportive learning environment and trust among all stakeholders.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes9 guidance points

    Support numeracy development

    This element focuses on equipping support staff with the knowledge and skills to assist learners in developing numeracy competence. It requires understanding national frameworks such as the National Curriculum and school policies, and applying this to plan and deliver targeted activities that build number, measure, and problem-solving skills. Practical application involves adapting resources, using everyday contexts, and fostering a positive attitude towards mathematics to meet individual learner needs.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Using mathematics: professional and vocational contexts

    This unit develops the ability to apply mathematical reasoning and techniques within professional teaching and vocational training environments. It focuses on interpreting real-world data, solving occupation-specific numerical problems, analysing quantitative findings to inform practice, and communicating mathematical information effectively to diverse audiences. Learners will critically engage with scenarios drawn from educational settings, such as analysing learner achievement data, budgeting training resources, and interpreting statistical reports for quality improvement.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes9 guidance points

    Support teaching and learning in a curriculum area

    This subtopic focuses on the pivotal role of teaching assistants in applying and advancing their subject-specific expertise to enhance pupil learning within a defined curriculum area. It requires demonstrating effective use of subject knowledge to plan, deliver, and evaluate learning activities, while also proactively seeking professional development opportunities and contributing ideas to improve teaching strategies within the school setting.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Using resources for education and training

    This element focuses on the practical selection, adaptation, and creation of learning resources to support inclusive teaching and learning. Candidates must demonstrate the ability to embed the minimum core (literacy, numeracy, and ICT) within resources, and critically evaluate their own practice to drive continuous improvement.

    City & Guilds Level 4 Certificate in Education and Training

    6 learning outcomes10 guidance points

    Working with the 14-19 age range in education and training

    This element focuses on the specific educational strategies and legislative frameworks pertinent to the 14-19 age group, including recent reforms like the introduction of T-Levels and the raising of the participation age. Teachers must understand their responsibilities in delivering inclusive, engaging programmes that align with national policy, while adapting planning and delivery to suit diverse learner needs. Effective practice involves ongoing self-evaluation to refine approaches and ensure compliance with legal and ethical standards.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes6 guidance points

    Support young people in relation to sexual health and risk of pregnancy

    This element focuses on the role of the specialist support worker in addressing sexual health and reducing the risk of pregnancy among young people. It requires a deep understanding of the social, emotional, and physical factors influencing young people's decisions, as well as the ability to provide accurate, confidential, and age-appropriate support. Practical application involves signposting to services, delivering targeted interventions, and working within legal and ethical frameworks to promote healthy choices.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Writing skills for literacy and language teaching

    This subtopic focuses on the development of writing skills essential for effective literacy and language teaching. It covers techniques for preparing clear, purposeful written texts tailored to learner needs, and methods for producing coherent, accurate, and engaging materials. The emphasis is on practical application in educational settings, ensuring teachers can model and teach writing processes to their own students.

    City & Guilds Level 4 Certificate in Education and Training

    4 learning outcomes8 guidance points

    Support young people to develop, implement and review a plan of action

    This subtopic explores the critical role of support staff in enabling young people to take ownership of their personal development through action planning. It covers techniques for facilitating goal-setting, monitoring progress, and reflective review, ensuring the plan remains relevant and achievable within the school context. Practical application involves empowering students with self-advocacy skills and fostering independence.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Support young people who are socially excluded or excluded from school

    This subtopic focuses on equipping practitioners with the knowledge and skills to identify and address the complex barriers faced by young people who are socially excluded or excluded from school, such as disengagement, behavioural issues, and adverse home circumstances. It emphasises the implementation of inclusive support strategies, restorative practices, and multi-agency collaboration to facilitate successful reintegration and improve long-term outcomes.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes8 guidance points

    Team working

    This element focuses on the practical skills needed to work effectively as part of a team in an educational support setting, covering collaborative planning, maintaining cooperative working relationships, and systematic review to enhance future practice. Learners are expected to demonstrate the ability to agree shared objectives, contribute actively to joint tasks, and reflect on both personal and group performance to propose meaningful improvements.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes6 guidance points

    Understand Child and Young Person Development.

    This unit explores the holistic progression of children and young people from birth to 19 years, considering physical, cognitive, social, emotional, and communication domains. It examines internal and external influences on development, equipping practitioners with strategies for observation, assessment, and early intervention, particularly in speech, language, and communication. Understanding transitions is emphasised to ensure supportive practices that mitigate adverse effects and promote resilience.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Understand How to Safeguard the Wellbeing of Children and Young People.

    This element focuses on the comprehensive framework of legislation, policies, and multi-agency collaboration essential for safeguarding children and young people. It equips learners with the knowledge to identify, respond to, and support those at risk of abuse, harm, or bullying, while promoting proactive measures for safety and wellbeing in educational settings. Practical application involves implementing school procedures, recognising indicators of concern, and effectively communicating with partners to ensure holistic protection.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Work in partnership with parents to engage them with their children’s learning and development in school

    This element focuses on equipping teaching support staff with the skills to collaborate with parents in understanding and mitigating barriers to children's learning. It emphasises practical strategies to engage parents as active partners, helping them foster effective learning techniques at home while maintaining constructive communication with school staff. The aim is to ensure consistent support through transitions, reinforcing the home-school link for improved educational outcomes.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes10 guidance points

    Work with other practitioners to support children and young people

    This element focuses on the essential collaboration between education, health, and social care professionals to provide holistic support for children and young people. It explores the principles of multi-agency and integrated working, emphasising how effective partnerships enhance outcomes. Learners must apply these concepts in practice, maintaining professional relationships and contributing to coordinated support plans.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    1 learning outcomes9 guidance points

    Engage in personal development in health, social care or children’s and young people’s settings

    This unit develops the learner's ability to critically self-assess, identify professional development needs, and actively engage in reflective practice to enhance competence in supporting teaching and learning. It covers understanding role requirements, evaluating performance against standards, creating personal development plans, and using learning opportunities to improve practice. Emphasis is on continuous improvement and professional accountability in health, social care, and education settings.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes6 guidance points

    Enable learning through demonstrations and instructions

    This element focuses on the practical skills required to effectively plan, deliver, and review training sessions using demonstrations and instructions to meet individual learner needs. It is essential within advice and guidance contexts for developing client or colleague competencies through structured hands-on learning experiences.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    6 learning outcomes5 guidance points

    Evaluate and improve learning and development provision

    This topic focuses on evaluating and improving learning and development provision. Learners must understand contexts for evaluation, conduct evaluations, and implement improvements meeting regulatory requirements.

    City & Guilds Level 3 Certificate in Learning and Development, City & Guilds Level 4 Diploma in Learning and Development

    6 learning outcomes15 guidance points2 criteria

    Assessing learners in education and training

    This element focuses on the systematic application of varied assessment types and methods tailored to individual learner needs, ensuring compliance with internal quality assurance and external awarding body requirements. It also requires integrating the minimum core of literacy, numeracy, and ICT into assessment design, while critically reflecting on and improving personal assessment practices.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Facilitate the learning and development of children and young people through mentoring

    This element focuses on the role of mentoring in supporting the holistic development of children and young people within educational settings. It covers the skills required to build effective mentoring relationships, identify individual learning and development needs, and implement tailored strategies that promote wellbeing, resilience, and achievement. Practical application includes the ability to set clear goals, monitor progress, and critically review the mentoring process to enhance its impact.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes9 guidance points

    Ensure your own actions reduce risks to health and safety

    This subtopic focuses on the individual's duty to proactively manage health and safety within advice and guidance settings. It covers the systematic identification of hazards arising from one's own work activities, the application of relevant legislation and organisational policies, and the implementation of practical measures to minimise risks. Mastery is demonstrated through the ability to evaluate and continuously improve personal safety practices to protect both the practitioner and those they support.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    5 learning outcomes8 guidance points

    Assessment and support for the recognition of prior learning through the accreditation of learning outcomes

    This element equips educators with the skills to facilitate and assess the recognition of prior learning (RPL), enabling learners to gain formal credit for knowledge and skills acquired outside traditional education. It covers stakeholder engagement, learner guidance, evidence assessment, and reflective practice to ensure fair, valid, and quality-assured accreditation processes. Effective RPL practices enhance learner progression and widen participation by valuing diverse learning experiences.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Establish communication with clients for advice and guidance

    This subtopic focuses on the essential skill of establishing a productive initial dialogue with clients seeking advice and guidance. It covers the principles of effective communication, including verbal and non-verbal techniques, active listening, and empathy, to build rapport and trust. Learners explore how to adapt communication to diverse client needs and settings, ensuring the foundation for accurate diagnosis and tailored support.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes8 guidance points

    Improving the attendance of children and young people in statutory education

    This subtopic explores the complex factors influencing school attendance and equips learners with the skills to support improvement strategies. It covers the roles of various professionals and agencies, the use of data to inform planning, and practical approaches to working with children and families to promote regular attendance, all within the remit of a teaching assistant or support role.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes8 guidance points

    Invigilate tests and examinations

    This subtopic equips teaching assistants with the knowledge and skills to effectively invigilate tests and examinations, ensuring compliance with awarding body regulations and maintaining the integrity of the assessment process. It covers the entire invigilation cycle from preparation and candidate briefing through active monitoring during the exam to collecting and securing answer scripts at the end.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    5 learning outcomes7 guidance points

    Delivering education and training

    This unit focuses on the practical delivery of inclusive education and training, ensuring that teaching approaches meet diverse learner needs while complying with internal quality assurance and external regulatory frameworks. It emphasises effective communication strategies, the integration of digital technologies, and embedding the minimum core of literacy, numeracy, and ICT. The unit also requires critical self-evaluation to inform continuous improvement of professional practice.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

    Evaluate and develop own contribution to the service

    This subtopic focuses on the systematic evaluation of one's own advice and guidance practice to ensure continuous improvement and service quality. Learners will explore methods for gathering feedback, reflecting on performance against professional standards, and identifying areas for development. The practical application lies in creating a personal development plan that enhances service delivery and client outcomes.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    1 learning outcomes8 guidance points

    Facilitate learning in groups

    This subtopic develops the competencies required to effectively facilitate learning within group settings, with a specific focus on the advice and guidance sector. Practitioners learn to manage group dynamics, foster collaborative environments, and enable reflective practice among participants, ensuring that group interactions lead to meaningful learning outcomes and personal development.

    City & Guilds Level 3 NVQ Certificate in Advice and Guidance

    6 learning outcomes8 guidance points

    Lead an extra-curricular activity

    This element equips learners with the skills to plan, deliver, and evaluate extra-curricular activities, ensuring they contribute positively to children and young people's holistic development. It emphasizes the importance of aligning activities with educational aims, adhering to health and safety requirements, and engaging participants through inclusive and motivating strategies. Reflection and continuous improvement are central, enabling practitioners to enhance future provision and demonstrate professional accountability.

    City & Guilds Level 3 Diploma in Specialist Support for Teaching and Learning in Schools

    6 learning outcomes11 guidance points

    Delivering employability skills

    This subtopic explores the critical distinction between employability skills (transferable competencies) and employment skills (job-specific technical abilities), and examines how personal qualities and effective teaching strategies can enhance learners' workplace readiness. Practical techniques are evaluated to ensure training delivery mirrors authentic workplace demands, enabling educators to reflect on and improve their practice.

    City & Guilds Level 4 Certificate in Education and Training

    5 learning outcomes8 guidance points

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    City & Guilds Limited Vocational Teaching & Education