Operational staff
What Operational staff means in Business GCSE, as defined for Pearson Edexcel.
Definition of Operational staff
Check what you remember
Read the wording for your board, then hide it and explain Operational staff in your own words. Rough notes are fine. This is a self-check, with no mark or grade.
Reference: Pearson Edexcel
The employees directly involved in producing the business's goods or delivering its services.
Topics that use Operational staff
- Effective recruitment (Pearson Edexcel GCSE)
Related terms
- External recruitment
- Internal recruitment
- Job description
- Person specification
- Directors
- Senior managers
- Supervisors and team leaders
Using Operational staff in the exam
Check the command word and mark scheme for your exact question. After comparing your explanation with the reference, use the term in an answer on the linked topic. This practice does not predict an exam mark.
Practise Business questions
Create a free account to answer exam-style questions on this topic and get feedback on your answers.
A week of Premium from your first lesson · Then the free plan continues · No card, no charge