AIM
Level 1
QN: 603/6109/8
Curriculum Active
AIM Qualifications Level 1 Award in Work Ready Skills
Official qualification regulated by Ofqual, awarded by AIM . Classified as a Other Life Skills Qualification. Total guided learning hours: 654 hours.
Qualification Level
Level 1
Awarding Body
AIM
Syllabus Units
37 Units
Guided Hours
654 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Appraisals and Setting Targets
Verified
Key Learning Objectives:
- Understand the purpose and process of appraisal.2.
- Know how to prepare for appraisal.3.
- Be able to use effective communication skills.4.
- Be able to respond to criticism and praise.5.
- Be able to use the outcomes of appraisal to set personal targets.
2
Behaviours, Attitudes and Attributes Required for Employment
Verified
Key Learning Objectives:
- Know about the behaviours, attitudes and attributes required for employment.2.
- Understand emotional and behavioural awareness.3.
- Be able to recognise areas for own personal development in terms of attitudes, behaviours and attributes for employment.
3
Bullying and Harassment
Verified
Key Learning Objectives:
- Understand what is meant by bullying and harassment in the workplace
- Understand how to use appropriate strategies to help deal with the situations of bullying and harassment
- Understand policies and procedures that are in place to deal with bullying and harassment
4
Coaching Skills
Verified
Key Learning Objectives:
- Understand a range of coaching skills for the workplace.2.
- Know how to coach individuals in own team.
5
Communication in the Workplace
Verified
Key Learning Objectives:
- Know about the lines of communication within own organisation
- Understand the need to communicate effectively with others in the workplace
- Know how to communicate with others about tasks in the workplace
- Know how conflict is dealt with in own organisation
6
Customer Service Skills
Verified
Key Learning Objectives:
- Understand the benefits of good customer service.
- Understand possible consequences of poor customer service.
- Know ways to make a good first impression.
- Be able to interact positively with customers.
- Understand the importance of respecting the needs of customers.
- Understand own role in dealing with complaints from customers.
7
Dealing with Change in Employment
Verified
Key Learning Objectives:
- Understand the effects of changes in employment.2.
- Understand the importance of considering own skills, qualities and experience at times of change.3.
- Know who to go to for help and advice during changes in employment.
8
Dealing with Difficult Situations
Verified
Key Learning Objectives:
- Understand how to recognise and re
- solve difficult situations.2.
- Be able to use appropriate communication skills to deal with difficult situations.3.
- Know how compromise can re
- solve difficult situations.
9
Developing Confidence and Self-Esteem
Verified
Key Learning Objectives:
- Understand the impact of confidence.
- Know what is meant by self-esteem.
- Understand ways of building confidence and self-esteem.
10
Developing own Interpersonal Skills
Verified
Key Learning Objectives:
- Be able to identify own skills.
- Understand the need for time management.
- Be able to recognise signs of stress.
- Be able to recognise different types of criticism.
- Be able to recognise confident behaviour in self and others.
- Know what is meant by non-verbal communication.
- Know the difference between aggressive, passive and assertive behaviour.
11
Discrimination at Work
Verified
Key Learning Objectives:
- Understand the extent and nature of discrimination at work.2.
- Understand how legislation and company policy relate to specific behaviours at work.3.
- Know how to deal with difficult situations involving discrimination at work.
12
Efficient Work Practice
Verified
Key Learning Objectives:
- Understand the importance of motivation in the workplace.2.
- Understand the importance of punctuality and reliability in the workplace.3.
- Understand the importance of time management in the workplace.
13
Employment Rights, Contracts and Pay
Verified
Key Learning Objectives:
- Know about employment legislation.
- Know about statutory and contractual employment rights.
- Know about a contract of employment.
- Know about the implications of breach of contract.
- Know about the key information on a payslip.
14
Getting to Know an Organisation
Verified
Key Learning Objectives:
- Be able to locate facilities in an organisation.
- Be able to identify members of staff and their roles.
- Be able to identify reasons for attending an organisation.
- Understand own responsibilities within an organisation.
- Understand differences between current organisation and a previous establishment.
- Be able to identify health and safety procedures.
15
Health and Safety Awareness in a Working Environment
Verified
Key Learning Objectives:
- Understand health and safety procedures and equipment.
- Be able to observe safe working practices.
16
Health and Safety in a Practical Environment
Verified
Key Learning Objectives:
- Know relevant health and safety requirements, procedures and equipment in a practical work environment.
- Be able to manage risk in a practical work environment, by following safe working practices.
17
Improving Assertiveness and Decision Making
Verified
Key Learning Objectives:
- Be able to speak up in a group situation with confidence.
- Know own decisions and choices.
- Know the rights and responsibilities of self and others in given situations.
- Be able to negotiate to achieve a desired outcome.
- Understand the benefits of assertiveness.
18
Information Management Skills
Verified
Key Learning Objectives:
- Be able to create and manage electronic folders and files
- Understand how organisational data and information is protected
- Be able to store and retrieve information in line with agreed procedures
- Know about index systems for information management
19
Information, Advice and Guidance in the Workplace
Verified
Key Learning Objectives:
- Understand the role of information, advice and guidance IAG)
- Know how to access IAG in the workplace
- Know how IAG services can support progression at work.4.
- Know about other specialist IAG services.
20
Manage own Performance in a Business Environment
Verified
Key Learning Objectives:
- Understand how to be responsible for own work.2.
- Understand how to behave in ways that support effective working.3.
- Be able to behave in a way that supports effective working.
21
Managing Stress in the Workplace
Verified
Key Learning Objectives:
- Know about the causes of stress in the workplace.2.
- Understand the signs and symptoms of stress in the workplace.3.
- Know about the consequences of stress for individuals.4.
- Know how to manage stress
22
Pay and Payslips
Verified
Key Learning Objectives:
- Understand different methods by which employees can be paid.
- Understand main items on payslips.
- Understand the importance of keeping a record of earnings.
23
Peer Mentoring
Verified
Key Learning Objectives:
- Understand the role of peer mentor.
- Know the skills and qualities required to be a peer mentor.
- Be able to carry out the role of peer mentor.
24
Personal presentation in the workplace
Verified
Key Learning Objectives:
- Know conventions for personal presentation in the workplace.
- Be able to demonstrate appropriate personal presentation for the workplace.
25
Planning and Completing a Project
Verified
Key Learning Objectives:
- Be able to plan a project.2.
- Be able to carry out a project.3. Be able evaluate a project.
26
Prioritisation Skills
Verified
Key Learning Objectives:
- Know the importance of prioritisation skills.2.
- Know how to plan and prioritise tasks.3.
- Be able to prioritise work tasks.
27
Recognising and Respecting Diversity in the Workplace
Verified
Key Learning Objectives:
- Understand how recognising and respecting individual differences and diversity contributes to a positive environment in the workplace.
- Understand key responsibilities in relation to promoting equality in the workplace.
- Understand the importance of challenging discrimination at work.
28
Recognising Leadership Skills
Verified
Key Learning Objectives:
- Understand the key characteristics of effective leadership.2.
- Understand the skills involved in effective leadership.
29
Rights and responsibilities in the workplace
Verified
Key Learning Objectives:
- Understand that employees have rights in the workplace
- Understand that employees have responsibilities in the workplace
30
Time Management
Verified
Key Learning Objectives:
- Know how time is spent
- Know about time management skills
- Know how to use time management as a way of reducing stress
31
Understanding Cultural Differences in the Workplace
Verified
Key Learning Objectives:
- Understand what is meant by the term multi-cultural.2.
- Understand the benefits of living and working in a multi-cultural society.3.
- Understand cultural differences and practices in the workplace.4.
- Understand that each individual has both rights and responsibilities in a diverse workforce.
32
Understanding Pay
Verified
Key Learning Objectives:
- Know how wages are calculated.
- Be able to calculate gross annual income.
- Know the key components of a wage slip.
- Understand wage deductions.
- Be able to calculate wage deductions.
- Know the language used to describe wages and deductions.
33
Understanding Pensions
Verified
Key Learning Objectives:
- Understand the principles and purpose of pension schemes.2.
- Understand the main pension options in the UK.3.
- Know about the state pension scheme.4.
- Know about additional pension schemes.5.
- Understand the language used to describe pensions.
34
Understanding Professional Relationships
Verified
Key Learning Objectives:
- Understand professional relationships.2.
- Understand appropriate behaviour in professional relationships.3.
- Be able to reflect on own behaviour in professional relationships.
35
Understanding Progression Opportunities
Verified
Key Learning Objectives:
- Understand about career progression and career pathways.2.
- Know where and how to access career information from a range of sources.3.
- Know about the training and qualifications that will support own career progression.
36
Understanding Structures in the Workplace
Verified
Key Learning Objectives:
- Understand the importance of organisational objectives and values.
- Understand the need for effective communication routes within an organisation.
- Be able to recognise the way in which decisions are made in relation to organisational structure.
37
Valuing equality and diversity
Verified
Key Learning Objectives:
- Understand aspects of equality
- Understand aspects of diversity
- Understand aspects of discrimination
Regulatory & Verification Details
- Qualification Number (QN)
- 603/6109/8
- Regulated Status
- Available to learners
- Awarding Body
- AIM
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Aug 2020