AIM
Level 2
QN: 601/0728/5
Curriculum Active
AIM Qualifications Level 2 Award in Employability
Official qualification regulated by Ofqual, awarded by AIM . Classified as a Other Life Skills Qualification. Total guided learning hours: 368 hours.
Qualification Level
Level 2
Awarding Body
AIM
Syllabus Units
22 Units
Guided Hours
368 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying for Work
Verified
Key Learning Objectives:
- Know different ways of applying for jobs.
- Be able to produce a curriculum vitae (CV).
- Know what is required in a covering letter for a job application.
- Be able to write a covering letter.
- Be able to complete job application forms.
2
Building and Managing Workplace Relationships
Verified
Key Learning Objectives:
- Understand acceptable boundaries to behaviour in the workplace.
- Know how aggressive, passive and assertive behaviour may impact on workplace relationships.
- Be able to recognise and respond appropriately to aggressive, passive and assertive behaviour.
- Know how to give and respond to constructive criticism.
- Be able to respond appropriately to constructive criticism.
- Understand how conflict can be dealt with constructively in the workplace.
3
Communication in the Workplace
Verified
Key Learning Objectives:
- Understand the importance of effective verbal communication in the workplace.
- Understand the importance of non-verbal communication in the workplace.
- Be able to demonstrate positive verbal and non-verbal interaction.
- Be able to produce positive written communications in the workplace.
4
Customer Care
Verified
Key Learning Objectives:
- Understand the importance of good practice in customer care.
- Know how to communicate with customers.
- Be able to communicate with customers using different methods.
- Know how to respond to customers in accordance with policies and procedures.
- Understand the importance of obtaining customer feedback.
- Know how to obtain customer feedback.
- Know how to instigate and evaluate change as a result of customer feedback.
5
Enterprise Activity
Verified
Key Learning Objectives:
- Be able to identify a product or service to market and sell.
- Be able to plan an enterprise activity.
- Be able to run an enterprise activity.
- Be able to evaluate own enterprise activity.
6
Improving Own Performance
Verified
Key Learning Objectives:
- Be able to assess own performance.
- Be able to create and implement an action plan to improve own performance.
- Be able to review the effectiveness of an action plan to improve own performance.
7
Interview Skills
Verified
Key Learning Objectives:
- Know how to prepare for an interview.
- Be able to prepare interview questions and answers.
- Be able to take part in an interview.
8
Meeting Skills
Verified
Key Learning Objectives:
- Understand the nature and purpose of meetings.
- Understand meeting conventions and processes.
- Be able to participate in a meeting.
9
Operating in a Work Environment
Verified
Key Learning Objectives:
- Understand the structure and purpose of an organisation.
- Understand own role within an organisation.
- Be able to perform own role in a work environment.
- Be able to comply with agreed conventions for personal presentation, behaviour and time-keeping in a work environment.
- Understand and comply with safe working practices.
- Be able to reflect on and learn from experience of work.
10
Oral Presentation Skills
Verified
Key Learning Objectives:
- Be able to source information for and plan a presentation.
- Be able to deliver a structured presentation to an audience.
- Be able to demonstrate awareness of an audience during own presentation.
- Be able to handle questions effectively, following own presentation.
- Understand the strengths and weaknesses of own presentation.
11
Personal Money Management
Verified
Key Learning Objectives:
- Understand what is meant by income and expenditure.
- Be able to record income and expenditure for a personal budget.
- Understand the problems of living on a restricted budget.
- Know about different types of services that banks offer.
12
Personal Presentation in the Workplace
Verified
Key Learning Objectives:
- Know conventions for personal presentation in the workplace.
- Understand the value of first impressions.
13
Recognising Prejudice and Discrimination
Verified
Key Learning Objectives:
- Know ways in which stereotyping people can lead to discrimination.
- Understand the impact of discrimination on individuals and society.
14
Researching Employment Opportunities
Verified
Key Learning Objectives:
- Know about different types of work.
- Know the different sources of job opportunities and employment.
- Be able to identify job opportunities appropriate to own skills.
15
Responsible Work Practice
Verified
Key Learning Objectives:
- Understand the importance of motivation in the workplace.
- Understand the importance of punctuality and reliability in the workplace.
- Understand the importance of time management in the workplace.
16
Rights and Responsibilities in the Workplace
Verified
Key Learning Objectives:
- Understand the need for policies to comply with employment legislation.
- Understand the purpose of and need for a contract of employment.
17
Self Development
Verified
Key Learning Objectives:
- Be able to recognise the significance of own achievements and interests in terms of own development.
- Be able to recognise own strengths and areas for further development.
- Understand how a person’s learning style may influence career and education choices.
- Be able to set personal goals and objectives.
- Be able to action plan to achieve personal goals
18
Solving Problems in the Workplace
Verified
Key Learning Objectives:
- Understand the types of problems that may occur in a workplace.
- Be able to use sources of advice and support to inform decision making and problem solving in the workplace.
- Be able to apply the process of problem solving.
19
Teamwork Skills
Verified
Key Learning Objectives:
- Understand the need for a team to agree a contract for working together.
- Be able to agree a team contract.
- Understand how roles and responsibilities can be allocated within a team.
- Be able to plan tasks and allocate roles in a team.
- Be able to work within a team towards a specific goal.
- Be able to assess the effectiveness of own team.
20
Understanding Change in the Workplace
Verified
Key Learning Objectives:
- Understand the reasons for change in an organisation.
- Know types of change which may take place in an organisation.
- Understand responses to change in an organisation.
- Understand how change can create new opportunities.
21
Understanding Leadership Skills
Verified
Key Learning Objectives:
- Understand the key characteristics of effective leadership.
- Understand the skills involved in effective leadership.
22
Understanding Structures in the Workplace
Verified
Key Learning Objectives:
- Understand the importance of organisational objectives and values.
- Understand the need for effective communication routes within an organisation.
- Understand the way in which decisions are made in relation to organisational structure.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/0728/5
- Regulated Status
- Available to learners
- Awarding Body
- AIM
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Sept 2013