AIM
    Level 2
    QN: 603/6296/0
    Curriculum Active

    AIM Qualifications Level 2 Diploma in Employability and Development Skills

    Official qualification regulated by Ofqual, awarded by AIM . Classified as a Other Life Skills Qualification. Total guided learning hours: 6574 hours.

    Qualification Level
    Level 2
    Awarding Body
    AIM
    Syllabus Units
    309 Units
    Guided Hours
    6574 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Acting Skills

    Verified
    Key Learning Objectives:
    • Be able to use acting skills in practical activities.
    • Be able to develop a character for an acting role.
    • Be able to use acting skills in a performance.
    • Be able to demonstrate a positive approach through participation in practical activities.
    2

    Administer finance

    Verified
    Key Learning Objectives:
    • Understand finance for administrators
    • Be able to administer finance
    3

    Administer human resource records

    Verified
    Key Learning Objectives:
    • Understand the administration of human resource (HR) records
    • Be able to administer HR information
    4

    Administer parking dispensations

    Verified
    Key Learning Objectives:
    • Understand the administration of parking dispensations
    • Be able to process applications for parking dispensations
    • Be able to issue parking dispensations
    5

    Administer the recruitment and selection process

    Verified
    Key Learning Objectives:
    • Understand the recruitment and selection process
    • Be able to administer the recruitment process
    • Be able to administer the selection process
    6

    Advertising Practice

    Verified
    Key Learning Objectives:
    • Understand the development of advertising practice.
    • Know how advertisements are constructed.
    • Be able to generate ideas for advertisements.
    • Be able to reflect on own advertisements produced.
    • Be able to use Health and Safety procedures for self and general public.
    7

    Ageing and the Older Person

    Verified
    Key Learning Objectives:
    • Understand attitudes to ageing from an individual and societal perspective.
    • Know the basic elements of the ageing process.
    • Know about health issues related with the ageing process.
    • Understand the roles and functions of agencies working with older people.
    8

    Animal husbandry

    Verified
    Key Learning Objectives:
    • Understand relevant health, safety and welfare legislation, guidance and codes of practice that apply to animal husbandry in a farm setting.2.
    • Be able to follow health, safety and welfare legislation, guidance and codes of practice that apply to animal husbandry.3.
    • Know about farm animals and their produce.4.
    • Know the nutritional requirements of a range of farm animals.5.
    • Be able to feed livestock.6.
    • Be able to provide fresh water to livestock.7.
    • Know the bedding requirements for a range of farm animals.8.
    • Be able to prepare bedding for livestock.
    9

    Applying for a Job

    Verified
    Key Learning Objectives:
    • Understand different methods of applying for a job.
    • Be able to prepare a job application.
    10

    Applying Make-up

    Verified
    Key Learning Objectives:
    • Be able to prepare for make-up application.
    • Be able to consult with a client prior to applying make-up.
    • Know contra-indications which restrict or prevent make-up application.
    • Be able to apply make-up products safely and hygienically.
    • Understand the importance of completing records relating to application of make-up.
    11

    Audio Software

    Verified
    Key Learning Objectives:
    • Use audio hardware and software to capture sequences
    • Use audio software tools and techniques to combine and edit sequences, Play and present audio sequences
    12

    Awareness of models of disability

    Verified
    Key Learning Objectives:
    • Know the difference between the medical and social models of disability
    • Understand how the adoption of models of disability impact on the wellbeing and quality of life of individuals
    13

    Awareness of sensory loss

    Verified
    Key Learning Objectives:
    • Understand the factors that impact on an individual with sensory loss and steps that can be taken to overcome these
    • Understand the importance of effective communication for individuals with sensory loss
    • Know the main causes and conditions of sensory loss
    • Know how to recognise when an individual may be experiencing sight and / or hearing loss
    • Know how to report concerns about sensory loss
    14

    Backstage Skills

    Verified
    Key Learning Objectives:
    • Understand health and safety rules relating to backstage theatre skills.
    • Be able to work safely backstage.
    • Be able to carry out pre-show checks.
    • Be able to communicate during the running of a performance.
    • Know about backstage tasks.
    • Be able to use technical skills backstage.
    • Review own backstage skills and performance.
    15

    Baking Bread, Pastry, Cakes and Biscuits

    Verified
    Key Learning Objectives:
    • Be able to make bread with and without yeast.
    • Know about different types of pastry.
    • Be able to make pastry.
    • Be able to make a selection of fancy biscuits.
    • Be able to make a selection of cakes.
    • Be able to follow principles of health and safety when preparing food.
    • Be able to review own work.
    16

    Basketball

    Verified
    Key Learning Objectives:
    • Know basketball rules.
    • Be able to follow basketball rules.
    • Know roles and responsibilities of basketball officials.
    • Know markings of the basketball court.
    • Be able to apply knowledge of court markings by taking part in a game of basketball.
    • Be able to warm up and warm down for a game of basketball.
    • Know skills and techniques required for a game of basketball.
    • Know how to improve own performance while playing a game of basketball.
    • Know the benefits of taking part in a game of basketball.
    17

    Beliefs and Values

    Verified
    Key Learning Objectives:
    • Understand what is meant by 'beliefs'.
    • Understand what is meant by 'values'.
    • Understand how values and beliefs can influence attitudes, opinions and behaviour.
    18

    Buddy a colleague to develop their skills

    Verified
    Key Learning Objectives:
    • Understand how to buddy a colleague
    • Be able to plan to buddy a colleague
    • Be able to support a buddy colleague carrying out work activities
    19

    Budgeting and Money Management

    Verified
    Key Learning Objectives:
    • Know about sources of income.
    • Know about outgoings and expenditure.
    • Know about personal budgets.
    20

    Build Brick and Block Walls

    Verified
    Key Learning Objectives:
    • Be able to prepare for building work.
    • Be able to carry out building work.
    • Be able to tidy up work area.
    21

    Building Services Techniques in Construction

    Verified
    Key Learning Objectives:
    • Know hand tools and materials used to perform building services tasks.
    • Understand health, safety and welfare requirements associated with building services operations.
    • Be able to apply safe working practices to perform work on elements of building services installations.
    22

    Business Development

    Verified
    Key Learning Objectives:
    • Understand factors affecting business growth.
    • Understand factors affecting business location.
    • Understand the importance for a business to establish strong links with its community.
    23

    Business Skills

    Verified
    Key Learning Objectives:
    • Understand methods of collecting information for business purposes.
    • Know how to interpret and draw conclusions from business data and information.
    • Know how to create a business report.
    • Understand the use of oral presentations in business.
    • Know how to interpret and use business terminology.
    24

    Business Studies

    Verified
    Key Learning Objectives:
    • Understand the nature and purpose(s) of business.
    • Understand different types of business.
    • Know how to formulate objectives for different types of business organisations.
    • Understand the organisational structure of different types of businesses.
    • Understand the importance of communication that can be used in business.
    25

    Care of Animals

    Verified
    Key Learning Objectives:
    • Understand the health, safety and animal welfare legislation, guidance and codes of practice that apply to working with animals.2.
    • Be able to monitor and care for the health and well-being of animals.3.
    • Be able to provide food and water for animals in ways that are safe and suitable for the animals.4.
    • Be able to follow relevant health, safety and animal welfare guidance when caring for animals.
    26

    Care Planning Skills for the Care Worker

    Verified
    Key Learning Objectives:
    • Understand the care planning process.
    • Understand the care assessment process.
    • Understand the role of risk assessment in the care planning process.
    • Be able to participate in planning the delivery of care.
    • Understand the implementation of care plans.
    • Know how to evaluate care plans and processes.
    • Understand the issues around the storage of care planning information.
    27

    Career Planning

    Verified
    Key Learning Objectives:
    • Understand own strengths, qualities, skills and abilities
    • Understand how to use sources of information, advice and guidance for career planning
    • Understand how own abilities relate to progression opportunities
    • Know how to plan for transition to the next stage of education, training or work
    28

    Carry Out Maintenance and Minor Repairs

    Verified
    Key Learning Objectives:
    • Understand the importance of preparation prior to carrying out maintenance and minor repairs.
    • Know how environmental and other site conditions can influence how maintenance and minor repairs are carried out.
    • Be able to carry out maintenance or minor repairs.
    • Be able to work safely according to approved working practices when carrying out maintenance and repairs.
    29

    Child Minding

    Verified
    Key Learning Objectives:
    • Understand the role and function of a child minder.
    • Know how to run a child minding business.
    • Be able to prepare policies relevant to child minding.
    • Know how to establish a safe and stimulating child minding environment.
    • Know statutory requirements in relation to child minding.
    • Know about working partnerships relevant to child minding.
    30

    Citizen Social Science

    Verified
    Key Learning Objectives:
    • Understand the principles of Citizen Social Science.
    • Understand the importance of social research in own area.
    • Be able to reflect on own learning.
    31

    Clean and Maintain External Surfaces and Areas

    Verified
    Key Learning Objectives:
    • Be able to prepare to clean or maintain external surfaces and areas.
    • Be able to clean or maintain external surfaces and areas.
    • Be able to complete the cleaning or maintenance of external surfaces and areas.
    32

    Cleaning and Servicing of Hospitality Areas

    Verified
    Key Learning Objectives:
    • Know the general procedures for cleaning hospitality areas.
    • Know the procedures for the disposal of waste.
    • Know how to clean and service toilet and bathroom areas.
    • Know how to clean and service furnished areas.
    33

    Common Plumbing Practices

    Verified
    Key Learning Objectives:
    • Be able to use basic plumbing installation techniques.
    • Be able to carry out basic plumbing maintenance.
    • Be able to work safely and tidily.
    34

    Communicate in a Business Environment

    Verified
    Key Learning Objectives:
    • Be able to plan a communication.
    • Be able to communicate in writing.
    • Be able to communicate verbally.
    • Be able to identify and agree ways of developing communication skills.
    35

    Communicating Information

    Verified
    Key Learning Objectives:
    • Know about different methods of communicating information
    • Be able to communicate information in a variety of ways
    36

    Communication in the Workplace

    Verified
    Key Learning Objectives:
    • Understand the importance of effective verbal communication in the workplace.
    • Understand the importance of non-verbal communication in the workplace.
    • Be able to demonstrate positive verbal and non-verbal interaction.
    • Be able to produce positive written communications in the workplace.
    37

    Conflict Resolution

    Verified
    Key Learning Objectives:
    • Understand factors that contribute to conflict
    • Understand the different responses to conflict
    • Understand how communication styles can affect a conflict situation
    • Understand what conflict resolution entails
    • Understand the role of a third party in resolving conflict
    38

    Contribute to Health and Safety in Health and Social Care

    Verified
    Key Learning Objectives:
    • Understand health and safety responsibilities of individuals in the workplace
    • Understand the use of health and safety risk assessments in the workplace
    • Understand procedures for responsing to accidents and unexpected illness
    • Be able to reduce the risk of infection
    • Be able to move and handle equipment and other objects safely
    • Know how to handle hazardous substances and materials
    • Understand how to promote fire safety in the workplace
    • Be able to implement securoty measures in the workplace
    • Know how to manage own stress
    39

    Contribute to the organisation of an event

    Verified
    Key Learning Objectives:
    • Understand event organisation
    • Be able to carry out pre-event actions
    • Be able to set up an event
    • Be able to carry out post-event actions
    40

    Cooking with Meat, Fish and Vegetables

    Verified
    Key Learning Objectives:
    • Be able to prepare and cook a range of meats.
    • Be able to prepare and cook a range of fish.
    • Be able to prepare and cook a range of vegetables.
    • Understand cooking methods appropriate to meat, fish and vegetable cookery.
    • Be able to prepare and present a balanced meal using meat, fish and vegetables.
    • Be able to review own work.
    • Be able to follow principles of health and safety.
    41

    Costume for Performance

    Verified
    Key Learning Objectives:
    • Know what Health and Safety procedures are required for costume for performance.
    • Understand how costume is used in performance.
    • Be able to communicate in order to acquire costumes according to a brief.
    • Be able to assemble costume according to budget, time and resources.
    • Be able to review own work with costume.
    42

    Critical Thinking

    Verified
    Key Learning Objectives:
    • Understand the nature and importance of critical thinking.
    • Understand key terms relating to critical thinking.
    • Understand the nature of assumption, bias and stereotyping in argument and point of view.
    • Understand how structure and style impact on argument.
    • Be able to form an argument.
    • Be able to question an argument or point of view.
    43

    Customer Care

    Verified
    Key Learning Objectives:
    • Understand the importance of good practice in customer care.
    • Know how to communicate with customers.
    • Be able to communicate with customers using different methods.
    • Know how to respond to customers in accordance with policies and procedures.
    • Understand the importance of obtaining customer feedback.
    • Know how to obtain customer feedback.
    • Know how to instigate and evaluate change as a result of customer feedback.
    44

    Customer Service for the Travel and Tourism Industry

    Verified
    Key Learning Objectives:
    • Understand the importance of customer service in the travel and tourism industry.
    • Know how to provide excellent customer service.
    • Understand how the needs of travel and tourism customers vary.
    • Be able to provide excellent service to a range of customers.
    45

    Customer Service Skills

    Verified
    Key Learning Objectives:
    • Understand the principles of customer service.
    • Understand the benefits of good customer service.
    • Understand possible consequences of poor customer service.
    • Know ways to make a good first impression.
    • Be able to interact positively with customers.
    • Understand the importance of respecting the needs of customers.
    • Understand own role in dealing with complaints from customers.
    46

    Data Management Software

    Verified
    Key Learning Objectives:
    • Enter, edit and maintain data records in a data management system, Retrieve and display data records to meet requirements
    47

    Data Protection and Confidentiality in a Working Environment

    Verified
    Key Learning Objectives:
    • Understand the importance of data protection and confidentiality in the workplace.
    • Know how to ensure confidentiality of an individual’s information.
    • Know methods of transmitting and receiving sensitive information.
    • Understand that information varies in its importance.
    • Understand the importance of secure storage systems and methods of recording.
    48

    Dealing with Bookings

    Verified
    Key Learning Objectives:
    • Understand the importance of effective communication when dealing with bookings.
    • Understand how to deal effectively with booking enquiries.
    • Know how to process bookings.
    49

    Dementia Awareness

    Verified
    Key Learning Objectives:
    • Understand the meaning of dementia
    • Understand key features of the theoretical models of dementia
    • Know common causes of dementia
    • Understand factors relating to an individual’s experience of dementia
    50

    Design for Performance

    Verified
    Key Learning Objectives:
    • Be able to prepare a budget and work to an agreed amount.
    • Understand design as a tool for communication with audiences.
    • Be able to follow health and safety guidelines.
    • Be able to bring 2D design ideas to realisation.
    • Be able to reflect on finished work.
    51

    Developing Brickwork Bonding Skills

    Verified
    Key Learning Objectives:
    • Understand the principles and purpose of bonding.
    • Be able to prepare for constructing brick walls using bonding.
    • Be able to demonstrate skills and techniques used in constructing brick walls using bonding.
    • Be able to leave work area clean and tidy.
    52

    Developing Confidence and Self-Esteem

    Verified
    Key Learning Objectives:
    • Understand the effect of confidence on an individual.
    • Understand self-esteem.
    • Know ways of building confidence and self-esteem.
    53

    Developing Cooking Skills

    Verified
    Key Learning Objectives:
    • Be able to plan meals.
    • Understand a range of cooking equipment, including care and maintenance.
    • Be able to produce dishes.
    • Understand the importance of health and safety requirements in the kitchen.
    54

    Developing Good Practice Skills for use in the Kitchen

    Verified
    Key Learning Objectives:
    • Be able to use a variety of measuring methods.
    • Understand the importance of health and safety requirements when working in a kitchen.
    • Be able to apply the principles of food and personal hygiene.
    • Be able to apply correct storage methods for food.
    • Be able to organise and maintain the work area for food preparation.
    • Be able to clear away safely and efficiently.
    • Be able to use kitchen equipment correctly.
    55

    Developing Own Interpersonal Skills

    Verified
    Key Learning Objectives:
    • Know own strengths.
    • Understand time management.
    • Know how to manage own stress.
    • Understand types of criticism.
    • Understand confident behavior.
    • Understand what is meant by ‘body language’.
    • Understand the difference between aggressive, passive and assertive behaviour.
    56

    Developing Personal Confidence and Self Awareness

    Verified
    Key Learning Objectives:
    • Understand reasons for feeling confident and lacking confidence.
    • Understand effective participation in social situations.
    • Understand ways to manage stress.
    • Be able to set goals for own development.
    57

    Developing Skills for Listening to Children

    Verified
    Key Learning Objectives:
    • Be able to use active listening skills with children.
    • Understand the importance of recognising and acknowledging children’s feelings and needs.
    • Be able to ask appropriate open questions when listening to children.
    • Understand barriers to active listening.
    58

    Developing Woodwork Jointing Skills

    Verified
    Key Learning Objectives:
    • Understand how and where to use common joints in construction.
    • Be able to prepare for making wood
    • work joints.
    • Be able to demonstrate skills and techniques used in making wood
    • Be able to leave work area clean and tidy.
    59

    Devising Drama

    Verified
    Key Learning Objectives:
    • Be able to devise scenes with reference to character, situation and story.
    • Be able to devise scenes with structure, style and angle.
    • Be able to engage with character and situation when devising.
    • Be able to demonstrate technical acting skills when devising.
    • Be able to review own devising drama work.
    60

    Discovering Music

    Verified
    Key Learning Objectives:
    • Know about classical music.
    • Know about the main types of popular music.
    • Know about the production of sound in musical instruments.
    • Be able to follow the basic principles of music theory and notation.
    61

    Display and Sell Goods

    Verified
    Key Learning Objectives:
    • Know how to handle and maintain merchandise when displaying and selling goods.
    • Be able to display merchandise for sale.
    • Know how to deal with customers when selling goods.
    • Be able to deal with customers when selling goods.
    • Know how to process payments when selling goods.
    • Be able to process payments when selling goods.
    62

    Display Stock to Promote Sales in a Salon

    Verified
    Key Learning Objectives:
    • Understand the purpose and factors influencing the effectiveness of a display of stock.
    • Be able to assemble a display of stock to promote sales in a salon.
    • Be able to maintain and dismantle the display area.
    63

    DJ Skills

    Verified
    Key Learning Objectives:
    • Know how to safely use equipment used in DJing performance.
    • Be able to safely set up a DJ rig.
    • Be able to set up turntables.
    • Be able to sound check equipment.
    • Be able to create a set.
    • Be able to review own DJing performance.
    64

    Dyslexia

    Verified
    Key Learning Objectives:
    • Understand what is meant by dyslexia.
    • Understand how dyslexia is diagnosed.
    • Understand the effects of dyslexia on individuals.
    • Understand how individuals with dyslexia can be supported.
    65

    Effects of Exercise on the Body Systems

    Verified
    Key Learning Objectives:
    • Understand the short-term effects of exercise on the body systems.
    • Know the long-term effects of exercise on the body systems.
    • Understand the fundamentals of the energy systems.
    • Know the impact of drugs on sports performance.
    66

    Electrical Operations

    Verified
    Key Learning Objectives:
    • Know hand tools and materials used in carrying out electrical installation tasks.
    • Understand the important health, safety and welfare requirements associated with performing electrical installation operations.
    • Be able to apply safe working practices to electrical installations.
    67

    Employee rights and responsibilities

    Verified
    Key Learning Objectives:
    • Understand the role of organisations and industries
    • Understand employers’ expectations and employees’ rights and obligations
    68

    Equality and Diversity

    Verified
    Key Learning Objectives:
    • Understand the term ‘equality’.
    • Understand the term ‘diversity’.
    • Know organisations that work on equality issues.
    • Understand the importance of equality and diversity.
    • Understand equality and diversity legislation.
    69

    Establishing plants or seeds in soil

    Verified
    Key Learning Objectives:
    • Be able to select
    • use and maintain equipment
    • Be able to select and transport plants and/or seeds
    • Be able to establish plants and/or seeds in soil.
    • Be able to work safely and minimise environmental damage
    • Know the requirements for establishing healthy plants
    • Know how to deal with damage and pollution
    • Know the types of equipment required and how to maintain them
    • Know the current health and safety legislation and environmental good practice.
    70

    Exploring a Career in the Creative Sector

    Verified
    Key Learning Objectives:
    • Be able to recognise career opportunities in the creative sector.
    • Know about future career aims or opportunities.
    • Understand the value of CVs or portfolios for career development.
    71

    Exploring Carpentry and Joinery

    Verified
    Key Learning Objectives:
    • Know hand tools and materials commonly used to perform carpentry and joinery tasks.
    • Understand the important health, safety and welfare issues associated with carpentry and joinery tasks.
    • Be able to apply safe working practices to mark out and form joints for a timber frame to a given specification.
    72

    Exploring job opportunities

    Verified
    Key Learning Objectives:
    • Be able to identify suitable job opportunities.
    • Be able to investigate job vacancies.
    73

    Exploring Plastering and Dry-lining Operations

    Verified
    Key Learning Objectives:
    • Know hand tools and materials commonly used to perform plastering and dry-lining tasks.
    • Understand the important health, safety and welfare issues associated with plastering and dry-lining tasks.
    • Be able to apply safe working practices to undertake plastering and dry lining tasks.
    74

    Food Safety in Catering

    Verified
    Key Learning Objectives:
    • Understand how individuals can take personal responsibility for food safety.
    • Understand the importance of keeping clean and hygienic.
    • Understand the importance of keeping the work areas clean and hygienic.
    • Understand the importance of keeping food safe.
    75

    Group Devised Drama Project

    Verified
    Key Learning Objectives:
    • Be able to communicate with an audience.
    • Be able to take direction.
    • Be able to use team
    • work in moving a performance project forward.
    • Understand how to structure performance work to meet the needs of an audience.
    • Be able to use scripting conventions.
    76

    Handle mail

    Verified
    Key Learning Objectives:
    • Understand how to deal with mail
    • Be able to deal with incoming mail
    77

    Health and Safety for Performing Arts

    Verified
    Key Learning Objectives:
    • Understand health and safety rules and regulations, with reference to performing arts activities.
    • Be able to assess the safety of a performing arts session.
    • Know how to take action to ensure that a performing arts activity is safe.
    78

    Health and Safety in a Practical Environment

    Verified
    Key Learning Objectives:
    • Know relevant health and safety requirements, procedures and equipment in a practical work environment.
    • Be able to manage risk in a practical work environment, by following safe working practices.
    • Be able to follow safe working guidelines in a practical work environment.
    79

    Health and Safety in a Working Environment

    Verified
    Key Learning Objectives:
    • Understand the key elements of health and safety policy at work.
    • Be able to identify potential hazards in the workplace.
    • Know how to maintain a safe environment in the workplace.
    • Understand an individual’s responsibility for health and safety at work.
    • Understand the procedures for fire prevention and evacuation.
    • Understand the purpose of risk assessment.
    80

    Health and Safety in Construction

    Verified
    Key Learning Objectives:
    • Know the importance of health and safety in construction.
    • Know about legislation relating to health and safety in a construction environment.
    • Be able to carry out risk assessments in a construction environment.
    • Know how control measures are used to reduce risk in a construction environment.
    81

    Healthy Lifestyles

    Verified
    Key Learning Objectives:
    • Understand the importance of a balanced diet to a healthy lifestyle.
    • Know about the importance of exercise to a healthy lifestyle.
    • Understand the importance of emotional and mental well-being.
    • Know how to improve own lifestyle.
    82

    Hotel Reservations

    Verified
    Key Learning Objectives:
    • Know about reservation systems currently in operation in the hospitality industry.
    • Know about pricing methods that can be applied to accommodation.
    • Know about the monitoring systems used in reservations.
    • Know the main implications of contract law as applied to hotel reservation transactions.
    83

    Housekeeping in Hospitality

    Verified
    Key Learning Objectives:
    • Understand the range of establishments providing accommodation.
    • Understand the importance of cleaning.
    • Understand that different cleaning requires a range of specialist equipment and methods.
    • Understand that accommodation (use of floor) will determine floor covering.
    • Understand the reasons for the selection and control of linen.
    84

    Identify and Cut Bricks and Blocks by Machine

    Verified
    Key Learning Objectives:
    • Be able to prepare for cutting bricks and blocks.
    • Be able to carry out cutting of bricks and blocks.
    • Be able to tidy up work area.
    85

    Identifying Types of Timber Used for Construction

    Verified
    Key Learning Objectives:
    • Know a range of soft and hard woods.
    • Understand environmental concerns about timber.
    • Know the properties of softwoods and hardwoods and how to select timber to meet the requirements of a task.
    • Be able to select timber for a given task.
    • Know a range of manufactured boards.
    • Know the properties of manufactured boards and how to select them to meet the requirements of a task.
    • Be able to select manufactured boards for a given task.
    86

    Improving Assertiveness and Decision Making Skills

    Verified
    Key Learning Objectives:
    • Be able to present opinions with confidence and assertiveness.
    • Be able to make decisions and choices.
    • Know the rights and responsibilities of self and others when making decisions.
    • Be able to negotiate to achieve a desired outcome.
    • Understand the implications and benefits of assertiveness.
    87

    Improving Punctuation and Grammar Skills

    Verified
    Key Learning Objectives:
    • Know how to use punctuation to aid understanding.
    • Be able to use grammar correctly.
    88

    Improvisation and Performance

    Verified
    Key Learning Objectives:
    • Understand the nature of improvisation.
    • Be able to devise performance through the process of improvisation.
    • Understand the functions of a given brief.
    • Be able to contribute to a group devised performance.
    • Be able to review own group devised performance piece.
    89

    International Aspects of Business

    Verified
    Key Learning Objectives:
    • Understand factors affecting business at an international level.
    • Understand the importance of exporting and importing.
    • Understand international marketing.
    • Understand the nature and role of the multinational company.
    • Understand the importance of European economic and political integration on business.
    • Understand the nature of distribution on an international scale.
    • Understand trends in international business.
    90

    Interview Skills

    Verified
    Key Learning Objectives:
    • Be able to demonstrate readiness for an interview.
    • Be able to respond to questions in an interview.
    • Know how to review own performance in an interview.
    91

    Introduction to Building and Construction

    Verified
    Key Learning Objectives:
    • Understand the Building and Construction industry.
    • Know about different types of career opportunities and training available in the Building and Construction industry.
    • Be able to demonstrate and review an appropriate skill in the Building and Construction industry.
    92

    Introduction to Business Administration

    Verified
    Key Learning Objectives:
    • Understand the business and administration sector.
    • Know about different types of career opportunities and training available in the business and administration sector.
    • Be able to demonstrate and review an appropriate skill in the business and administration sector.
    93

    Introduction to Catering

    Verified
    Key Learning Objectives:
    • Understand the catering sector.
    • Know about different types of career opportunities and training available in the catering sector.
    • Be able to review an appropriate skill in the catering sector.
    94

    Introduction to Child Care

    Verified
    Key Learning Objectives:
    • Understand the child care sector.
    • Know about different types of career opportunities and training available in child care.
    • Be able to demonstrate and review an appropriate skill in child care.
    95

    Introduction to duty of care in health, social care or children’s and young people’s settings

    Verified
    Key Learning Objectives:
    • Understand the implications of duty of care
    • Understand support available for addressing dilemmas that may arise about duty of care
    • Know how to respond to complaints
    96

    Introduction to Hairdressing and Beauty

    Verified
    Key Learning Objectives:
    • Understand the hairdressing and beauty sector.
    • Know about different types of career opportunities and training available in the hairdressing and beauty sector.
    • Be able to demonstrate and review an appropriate skill in the hairdressing and beauty sector.
    97

    Introduction to Health and Social Care

    Verified
    Key Learning Objectives:
    • Understand the health and social care sector.
    • Know about different types of career opportunities and training available in health and social care.
    • Be able to demonstrate and review an appropriate skill in health and social care.
    98

    Introduction to Hospitality

    Verified
    Key Learning Objectives:
    • Understand the hospitality sector.
    • Know about different types of career opportunities and training available in the hospitality sector.
    • Be able to review an appropriate skill in the hospitality sector.
    99

    Introduction to Land Based Industries

    Verified
    Key Learning Objectives:
    • Understand Land-Based Industries.
    • Know about different types of career opportunities and training available in Land-Based Industries.
    • Be able to demonstrate and review an appropriate skill in Land-Based Industries.
    100

    Introduction to Retail

    Verified
    Key Learning Objectives:
    • Understand the retail sector.
    • Know about different types of career opportunities and training available in the retail sector.
    • Be able to demonstrate and review an appropriate skill in the retail sector.
    101

    Introduction to Self Employment

    Verified
    Key Learning Objectives:
    • Identify self-employment opportunities
    • Produce a simple business plan
    • Understand the legal and practical aspects of being self employed
    102

    Introduction to Sport and Leisure

    Verified
    Key Learning Objectives:
    • Understand the sport and leisure sector.
    • Know about different types of career opportunities and training available in the sport and leisure sector.
    • Be able to demonstrate and review an appropriate skill in the sport and leisure sector.
    103

    Introduction to the Creative Industries

    Verified
    Key Learning Objectives:
    • Understand the creative industries.
    • Know about different types of career opportunities and training available in the creative industries.
    • Be able to demonstrate and review an appropriate skill in the creative industries.
    104

    Introduction to the Information and Communication Technology Sector

    Verified
    Key Learning Objectives:
    • Understand the information and communication technology sector.
    • Know about different types of career opportunities and training available in the information and communication technology sector.
    • Be able to demonstrate and review an appropriate skill in the information and communication technology sector.
    105

    Introduction to Travel and Tourism

    Verified
    Key Learning Objectives:
    • Understand the travel and tourism industry.
    • Know about different types of career opportunities and training available in the travel and tourism industry.
    • Be able to demonstrate and review an appropriate skill in the travel and tourism industry.
    106

    Introductory awareness of autistic spectrum conditions

    Verified
    Key Learning Objectives:
    • Understand the areas in which individuals with an autistic spectrum condition may have difficulties
    • Understand the concept of autism as a spectrum, and the implications for variation in the capacities and needs of individuals
    • Understand the behaviours exhibited by some individuals with an autistic spectrum condition
    • Understand how to contribute to the person-centred support of an individual who has an autistic spectrum condition
    • Understand how to communicate effectively with individuals on the autistic spectrum
    107

    Investigating a Career

    Verified
    Key Learning Objectives:
    • Be able to research and assess a career option in relation to self
    • Know about the impact of topical issues on work sectors
    • Know about issues relating to standards or regulations in a career sector
    108

    IT Communication Fundamentals

    Verified
    Key Learning Objectives:
    • Select and use a variety of sources of information to meet needs, Access, search for
    • select and use Internet-based information and evaluate its fitness for purpose
    • Select and use IT to communicate and exchange information safely, responsibly and effectively
    109

    Language and Communication Development in Children

    Verified
    Key Learning Objectives:
    • Understand the sequence of development of language and communication in children.
    • Understand the needs of young children in relation to development of language and communication skills.
    • Understand the role of childcare workers and other professionals in promoting language skills.
    • Understand reasons for language delay and communication difficulties in children
    • Understand links between language and communication skills and the development of reading and writing.
    110

    Leaflet and Poster Production and Distribution

    Verified
    Key Learning Objectives:
    • Understand the differences between a leaflet and a poster.
    • Understand information required to create a leaflet and a poster.
    • Understand effective presentation of information in a leaflet and a poster.
    • Be able to select a leaflet or poster design for own use.
    • Understand skills and resources needed for production of leaflets and posters.
    • Understand how to distribute leaflets and posters within own community.
    111

    Learning from Volunteering

    Verified
    Key Learning Objectives:
    • Know how to identify personal goals for volunteering.
    • Understand how to find and obtain voluntary work.
    • Understand the personal benefit of undertaking voluntary work.
    • Understand the transferability of skills and experience gained through volunteering.
    112

    Lighting and Power Circuits

    Verified
    Key Learning Objectives:
    • Be able to install lighting circuits.
    • Be able to install power circuits.
    • Know how to install security lighting.
    • Know the components of a heating control system.
    • Understand basic circuit diagrams for heating control systems.
    • Be able to terminate aerial plugs and sockets.
    • Be able to terminate telephone extension plugs and sockets.
    • Be able to carry out continuity tests, to find out if a material is an insulator or conductor.
    113

    Maintain and issue stationery and supplies

    Verified
    Key Learning Objectives:
    • Understand the maintenance of stationery and supplies
    • Be able to maintain stocks of stationery and supplies
    • Be able to issue stock of stationery and supplies
    114

    Maintain moisture levels for crops or plants

    Verified
    Key Learning Objectives:
    • Know why it is important to maintain moisture for crops and plants
    • Know the types of equipment required and how to maintain them
    • Know the current health and safety legislation and environmental good practice
    • Be able to select
    • use and maintain equipment
    • Be able to maintain moisture levels for crops and plants
    • Be able to work safely and minimise environmental damage
    115

    Making Dance

    Verified
    Key Learning Objectives:
    • Be able to warm up and cool down.
    • Be able to participate in trust building exercises.
    • Be able to create movement phrases.
    • Be able to combine movement phrases.
    • Be able to dance with a partner or small group.
    116

    Manage Own Performance in a Business Environment

    Verified
    Key Learning Objectives:
    • Know how to plan work and be accountable to others.
    • Understand how to behave in a way that supports effective working.
    • Be able to behave in a way that supports effective working.
    117

    Marketing

    Verified
    Key Learning Objectives:
    • Understand marketing.
    • Understand product development and the role of market research.
    • Understand the role of the marketing mix.
    • Know how to manage marketing strategies.
    118

    Marketing Research

    Verified
    Key Learning Objectives:
    • Understand the role of marketing research in organisations.
    • Know how to use marketing research.
    • Know how to use methods of primary research.
    • Know how to use techniques for analysing marketing research information.
    • Know how to present marketing research information.
    119

    Meet and Welcome Visitors

    Verified
    Key Learning Objectives:
    • Understand how to meet and welcome visitors.
    • Be able to meet and welcome visitors.
    120

    Minute Taking

    Verified
    Key Learning Objectives:
    • Know how different types of meeting are recorded.
    • Understand the importance of preparation and planning in order to help prepare good minutes.
    • Understand different techniques for note-taking, paraphrasing and summarising information during a meeting.
    • Be able to summarise the content of a meeting.
    • Understand the characteristics of good minutes in terms of content, style and recording the content of a meeting accurately.
    • Be able to prepare minutes.
    121

    Music for Performance

    Verified
    Key Learning Objectives:
    • Know the part music can play in creating mood and atmosphere.
    • Be able to demonstrate music making skills.
    • Be able to use rhythm and tempo.
    • Be able to select music for use in performance.
    122

    Music Improvisation and Performance Skills

    Verified
    Key Learning Objectives:
    • Understand the nature of improvisation.
    • Be able to devise performance through the process of improvisation.
    • Understand the functions of a given brief.
    • Be able to contribute to a group devised performance.
    • Understand the value of evaluation of performance.
    123

    Music Journalism

    Verified
    Key Learning Objectives:
    • Understand the history of music journalism.
    • Be able to use language in relation to music journalism.
    • Know how to review a music album.
    • Know how to structure a music article.
    • Be able to cut and paste articles on music.
    • Know how to research a music news story.
    • Be able to write a music news story.
    • Understand copyright and libel law.
    124

    Musical Ensemble Skills

    Verified
    Key Learning Objectives:
    • Understand the nature of music ensemble work.
    • Be able to work co-operatively with music.
    • Be able to demonstrate a successful rehearsal schedule.
    • Be able to perform for an audience, as part of a music ensemble.
    • Be able to review the work of own music ensemble.
    125

    Nail Art

    Verified
    Key Learning Objectives:
    • Be able to prepare for nail art treatment.
    • Be able to consult with client in relation to nail art treatment.
    • Know contra-indications which restrict or prevent nail art treatment
    • Be able to carry out nail art treatment safely and hygienically.
    • Understand the importance of completing records in relation to nail art treatments.
    126

    Narrow Boat Navigation

    Verified
    Key Learning Objectives:
    • Be able to carry out maintenance routines on a narrow boat.
    • Be able to carry out navigation practices on a narrow boat and canal.
    • Understand the historical context of the canal.
    • Be able to make observations of the physical environment.
    • Understand health and safety issues on a narrow boat.
    • Be able to follow health and safety procedures on a narrow boat.
    127

    Negotiation Skills

    Verified
    Key Learning Objectives:
    • Know the difference between negotiation and debate
    • Know about different tactics people use to stall or halt the decision making process
    • Know about constructive and destructive behaviour in times of conflict
    • Be able to use strategies for negotiation
    • Know about the differing roles in negotiation situations
    • Know about the application of the stages of successful negotiation
    128

    Nutrition and Weight Management

    Verified
    Key Learning Objectives:
    • Understand the importance of adequate nutrition.
    • Know about the components of a healthy diet.
    • Be able to give recommendations for healthy eating in and away from the home.
    • Know about effective methods of weight loss.
    • Be able to plan a weight management programme for a selected individual.
    129

    Oral Storytelling for Performance

    Verified
    Key Learning Objectives:
    • Be able to research and select stories for oral storytelling.
    • Be able to use techniques for memorising stories for oral storytelling.
    • Be able to develop a style of storytelling through rehearsal and reflection.
    • Be able to perform oral storytelling for an audience.
    • Be able to review own storytelling performance.
    130

    Organise business travel or accommodation

    Verified
    Key Learning Objectives:
    • Understand the organisation of business travel or accommodation for others
    • Be able to research business travel or accommodation options for others
    • Be able to make business travel or accommodation arrangements for others
    131

    Pay and Payslips

    Verified
    Key Learning Objectives:
    • Understand different methods by which employees can be paid.
    • Understand main items on payslips.
    • Understand the importance of keeping a record of earnings.
    132

    Performing in a Production

    Verified
    Key Learning Objectives:
    • Be able to consciously employ disciplines and techniques central to effective performance realisation.
    • Be able to review own performance realisation.
    • Be able to review a production.
    133

    Performing Physical Theatre

    Verified
    Key Learning Objectives:
    • Understand health and safety measures relating to physical theatre.
    • Be able to engage safely in physical theatre.
    • Be able to demonstrate movements for physical theatre.
    • Be able to choreograph simple physical performance sequences.
    • Be able to receive
    • respond to and give feedback on performance.
    • Be able to reflect on own performance.
    134

    Personal Development

    Verified
    Key Learning Objectives:
    • Understand personal strengths and weaknesses relevant to life work and training.
    • Understand personal skills relevant to life work and training.
    • Know own current life situation and relationships.
    • Be able to make positive decisions.
    • Be able to produce an action plan to support the achievement of personal goals.
    135

    Personal Physical Fitness

    Verified
    Key Learning Objectives:
    • Be able to assess own physical fitness levels.
    • Understand own fitness level and its relationship to a sporting activity.
    • Know how to use a range of modes of exercise to improve fitness levels.
    • Know how to design a personal training programme.
    136

    Personal Presentation in the Workplace

    Verified
    Key Learning Objectives:
    • Understand conventions for personal presentation in the workplace.
    • Be able to demonstrate appropriate personal presentation for the workplace.
    • Know how personal presentation in the workplace contributes to a positive image.
    137

    Planning and Building a Set

    Verified
    Key Learning Objectives:
    • Be able to confirm the set requirements for a production.
    • Know the constraints of a set building project.
    • Know the roles and responsibilities of creative and production team members.
    • Know the lines of communication within and between creative and production teams.
    • Be able to meet health and safety requirements when planning and building a production set.
    • Be able to plan and build a set.
    • Be able to review the set planning and building process.
    138

    Plant nomenclature, terminology and identification

    Verified
    Key Learning Objectives:
    • Understand the terminology used in naming plants
    • Understand how the parts of plants can aid identification
    • Identify and name plants using botanical names
    • Be able to work safely and minimise environmental damage
    139

    Plant Propagation Skills

    Verified
    Key Learning Objectives:
    • Understand the term ‘propagation’.
    • Understand the use of seed in plant propagation.
    • Be able to sow and harvest seeds.
    • Know how to propagate plants by cuttings and division.
    • Know how layering and grafting may propagate plants.
    • Be able to layer and graft plants.
    140

    Plant Selection

    Verified
    Key Learning Objectives:
    • Know the characteristics and uses of plants.
    • Be able to select plants for specific uses and locations.
    • Understand the establishment and maintenance needs of plants.
    • Know how to minimise problems associated with the use of specific plant groups.
    141

    Plastering Techniques

    Verified
    Key Learning Objectives:
    • Understand uses and care of tools and equipment used in plastering.
    • Understand materials used in plastering.
    • Be able to mix plaster.
    • Understand surfaces that receive plaster.
    • Understand how to prepare for plastering.
    • Be able to prepare for plastering.
    • Understand floating techniques.
    • Be able to use floating techniques.
    • Be able to review own work.
    142

    Play for Early Learning

    Verified
    Key Learning Objectives:
    • Understand the importance of creativity and imagination in the development of a child.
    • Understand the role and importance of games with rules in the development of the child.
    • Know how to organise a cooking activity for children.
    • Understand the role of creative activities in enhancing children’s learning and development.
    • Be able to plan a creative activity for a child.
    • Understand the importance of books and stories in relation to children’s learning and development.
    • Understand the importance of talking and listening activities in relation to children’s learning and development.
    143

    Plumbing Operations

    Verified
    Key Learning Objectives:
    • Know hand tools and portable power tools used to perform plumbing, heating and ventilating tasks.
    • Understand the health, safety and welfare requirements associated with plumbing, heating and ventilating tasks.
    • Be able to apply safe working practices to form pipe joints and install pipe
    • work systems.
    144

    Practical Animal Care

    Verified
    Key Learning Objectives:
    • Be able to provide appropriate diet for a range of animals.2.
    • Be able to provide accommodation for animals.3.
    • Be able to carry out health checks on animals.
    145

    Practical Animal Handling and Restraint

    Verified
    Key Learning Objectives:
    • Be able to handle a range of animals in line with current legislation and codes of practice.2.
    • Be able to handle reptiles in line with legislation and codes of practice
    • Be able to restrain animals in a manner that is appropriate and in line with current legislation and codes of practice.
    146

    Preparation and Clearing of Service Areas

    Verified
    Key Learning Objectives:
    • Know how to prepare service areas and equipment for food and drink service.
    • Know how to prepare customer areas for food and drink service.
    • Know how to clear food and drink service areas after service.
    • Know how to clean and store glassware.
    147

    Preparation for Work

    Verified
    Key Learning Objectives:
    • Be able to identify work or training opportunities.
    • Understand the requirements for a work or training opportunity.
    • Be able to complete an application for work or training.
    • Be able to attend an interview.
    • Be able to plan own career path.
    148

    Prepare and cultivate sites ready for planting crops

    Verified
    Key Learning Objectives:
    • Be able to select
    • use and maintain equipment and tools for preparing sites.
    • Be able to prepare sites for cultivation and planting
    • Be able to carry out site cultivations
    • Be able to work safely and minimise environmental damage
    • Know the types of equipment required and how to maintain them
    • Know the methods for preparing sites ready for cultivation
    • Understand how to cultivate sites
    • Know the current health and safety legislation and environmental good practice
    149

    Prepare Feed for Animals

    Verified
    Key Learning Objectives:
    • Be able to prepare feed for animals.
    • Be able to work safely and minimise environmental damage.
    • Be able to select
    • use and maintain relevant equipment.
    • Know how to prepare feed for animals.
    • Know relevant health and safety legislation and environmental good practice.
    150

    Prepare text from notes using touch typing

    Verified
    Key Learning Objectives:
    • Understand how to create text from notes
    • Be able to produce text using touch typing
    151

    Prepare text from recorded audio instruction

    Verified
    Key Learning Objectives:
    • Understand the preparation of text from recorded notes
    • Be able to prepare text from recorded notes
    152

    Prepare text from shorthand

    Verified
    Key Learning Objectives:
    • Understand how to use shorthand to create text
    • Be able to use shorthand to prepare text
    153

    Preparing Basic Fish Dishes

    Verified
    Key Learning Objectives:
    • Know how to cook basic fish dishes.
    • Know how to finish basic fish dishes.
    154

    Preparing for Work

    Verified
    Key Learning Objectives:
    • Be able to identify career or work options.
    • Be able to complete applications for work or training.
    • Be able to present self at an interview.
    • Be able to plan for future work or training.
    155

    Preparing Pasta Dishes

    Verified
    Key Learning Objectives:
    • Know how to cook basic pasta dishes.
    • Know how to finish basic pasta dishes.
    156

    Preparing Rice, Pulse and Grain Dishes

    Verified
    Key Learning Objectives:
    • Know how to cook rice, pulse and grain dishes.
    • Know how to finish rice, pulse and grain dishes.
    157

    Preparing Vegetable Dishes

    Verified
    Key Learning Objectives:
    • Understand how to cook vegetable dishes.
    • Understand how to finish vegetable dishes.
    158

    Presentation Software

    Verified
    Key Learning Objectives:
    • Be able to input and combine text and other information within presentation slides.
    • Be able to use presentation software tools to structure, edit and format slide sequences.
    • Be able to prepare slideshow for presentation.
    159

    Presentations and Slideshows

    Verified
    Key Learning Objectives:
    • Be able to input and combine text and other information within presentation slides.
    • Be able to store and retrieve files.
    • Be able to use presentation software tools to structure, edit and format slides.
    • Be able to prepare slides for presentation.
    160

    Principles of Animal Health

    Verified
    Key Learning Objectives:
    • Understand veterinary terminology
    • Know the routine health checks required for a range of domestic animals
    • Know common health problems that affect domestic mammals.4.
    • Know common health problems in reptiles kept as domestic pets
    • Know what is required to monitor animals.
    161

    Principles of communication in adult social care settings

    Verified
    Key Learning Objectives:
    • Understand why communication is important in adult social care settings
    • Understand how to meet the communication and language needs, wishes and preferences of an individual
    • Understand how to reduce barriers to communication
    • Understand confidentiality in adult social care settings
    162

    Principles of Customer Service in Hospitality Leisure Travel and Tourism

    Verified
    Key Learning Objectives:
    • Understand the importance to the organisation in providing excellent customer service in the hospitality, leisure, travel and tourism industries.
    • Understand the role of the individual in delivering customer service in the hospitality, leisure, travel and tourism industries.
    • Understand the importance of customers’ needs and expectations in the hospitality, leisure, travel and tourism industries.
    163

    Principles of diversity, equality and inclusion in adult social care settings

    Verified
    Key Learning Objectives:
    • Understand the importance of diversity, equality and inclusion
    • Know how to work in an inclusive way
    • Know how to access information, advice and support about diversity, equality, inclusion and discrimination
    164

    Principles of food safety when providing food and drink for individuals

    Verified
    Key Learning Objectives:
    • Understand the importance of food safety measures when providing food and drink for individuals
    • Know how to maintain hygiene when handling food and drink
    • Know how to meet safety requirements when preparing and serving food and drink for individuals
    • Know the safety requirements when clearing away food and drink
    • Know how to store food and drink safely
    • Know how to access additional advice or support about food safety
    165

    Principles of Hygiene, Cleaning and Disinfection in an Animal Care Environment

    Verified
    Key Learning Objectives:
    • Understand how to clean an animal care environment.2.
    • Understand the importance of disinfection in control of infection and infectious diseases.3.
    • Know how sterilisation is used in an animal care environment.4.
    • Understand how to dispose of waste safely in animal care environments.5.
    • Understand how to clean different areas of the animal care environment.
    166

    Principles of personal development in adult social care settings

    Verified
    Key Learning Objectives:
    • Understand what is required for good practice in adult social care roles
    • Understand how learning activities can develop knowledge, skills and understanding
    • Know how a personal development plan can contribute to own learning and development
    167

    Principles of Preparing and Clearing Areas for Table Service

    Verified
    Key Learning Objectives:
    • Know how to prepare service areas and equipment for table service
    • Know how to prepare customer and dining areas for table service
    • Know how to clear dining and service areas after table service
    168

    Principles of Producing Basic Fish Dishes

    Verified
    Key Learning Objectives:
    • Understand how to cook basic fish dishes.
    • Understand how to finish basic fish dishes.
    169

    Principles of Producing Basic Pasta Dishes

    Verified
    Key Learning Objectives:
    • Understand how to cook basic pasta dishes.
    • Understand how to finish basic pasta dishes.
    170

    Principles of Producing Basic Rice, Pulse and Grain Dishes

    Verified
    Key Learning Objectives:
    • Understand how to cook rice, pulse and grain dishes.
    • Understand how to finish rice, pulse and grain dishes.
    171

    Principles of Producing Basic Vegetable Dishes

    Verified
    Key Learning Objectives:
    • Understand how to cook vegetable dishes.
    • Understand how to finish vegetable dishes.
    172

    Principles of Resolving Customer Service Problems

    Verified
    Key Learning Objectives:
    • Know about customer service problems.
    • Know how to re
    • solve customer service problems.
    173

    Principles of safeguarding and protection in health and social care

    Verified
    Key Learning Objectives:
    • Know how to recognise signs of ab
    • Know how to respond to suspected or alleged ab
    • Understand the national and local context of safeguarding and protection from ab
    • Understand ways to reduce the likelihood of ab
    • Know how to recognise and report unsafe practices.
    174

    Principles of Setting Up and Closing a Kitchen

    Verified
    Key Learning Objectives:
    • Know how to set up a kitchen.
    • Know how to close a kitchen.
    175

    Problem Solving Skills

    Verified
    Key Learning Objectives:
    • Understand factors that might influence problem solving.
    • Be able to use evidence to assist problem solving.
    • Be able to apply problem solving processes.
    176

    Produce business documents

    Verified
    Key Learning Objectives:
    • Understand how to prepare business documents
    • Be able to prepare business documents
    • Be able to distribute business documents
    177

    Produce minutes of meetings

    Verified
    Key Learning Objectives:
    • Understand how to take minutes of meetings
    • Be able to take notes of meetings
    • Be able to produce minutes of meetings
    178

    Promote Products and Services to Clients in a Salon

    Verified
    Key Learning Objectives:
    • Understand the benefits of promoting products and services to a client.
    • Know how to promote products and services to a client.
    • Be able to promote products and services to a client.
    179

    Promoting a Performing Arts Event

    Verified
    Key Learning Objectives:
    • Understand why a performing arts event needs promotion.
    • Be able to plan the promotion of a specific performance or event.
    • Be able to promote a specific performance or event.
    • Be able to review the promotion of a specific performance or event.
    180

    Provide administrative support for meetings

    Verified
    Key Learning Objectives:
    • Understand the administration of meetings
    • Be able to make administrative preparations for meetings
    • Be able to support the administration of meetings
    181

    Provide Information and Advice to Customers in a Salon Environment

    Verified
    Key Learning Objectives:
    • Be able to provide information and advice to customers.
    • Be able to assist customers when dealing with complaints.
    • Know how to provide information and advice to customers.
    • Understand the importance of assisting customers with complaints.
    182

    Provide nutrients to crops or plants

    Verified
    Key Learning Objectives:
    • Know how nutrient requirements vary and their method of application
    • Know the types of equipment required and how to maintain them
    • Know the current health and safety legislation and environmental good practice
    • Be able to provide nutrients to plants or crops
    • Be able to work safely and minimise environmental damage
    • Be able to select use and maintain equipment
    183

    Providing Personal Care in Care Settings

    Verified
    Key Learning Objectives:
    • Know about the key principles when offering personal care.
    • Know about providing support with personal care.
    • Know about supporting an individual to care for their personal appearance.
    • Know about the issues associated with personal care and infection control.
    184

    Reception and Administrative Duties in an Animal Care Environment

    Verified
    Key Learning Objectives:
    • Know the organisational structure of animal care environments.2.
    • Understand the importance of health and safety in the workplace.3.
    • Know about the services provided in animal care environments.4.
    • Understand the administrative duties carried out in animal care environments.5.
    • Know about the professional requirements in animal care environments.6.
    • Know about the professional requirements in animal care environments.7.
    • Understand how to deal with clients
    • Understand the organisation of the reception area and waiting room in animal care environments.
    185

    Reception, Billing and Cashier Procedures for Front Office Staff

    Verified
    Key Learning Objectives:
    • Understand the important role and function of front office within an organisation.
    • Know the different types of guest that come into an organisation and their requirements.
    • Know how to deal with a guest on their arrival.
    • Understand how to allocate rooms and how to deal with ‘overbooking’.
    • Know how to compile a guest’s account.
    • Understand procedures for secure cash handling.
    186

    Recognising and Dealing with Bullying

    Verified
    Key Learning Objectives:
    • Understand the terms bullying and victim.
    • Be able to recognise the effects of bullying.
    • Be able to recognise strategies for dealing with bullying.
    • Know where to access help and support in relation to bullying and its effects.
    187

    Recognising and respecting diversity in the workplace

    Verified
    Key Learning Objectives:
    • Understand how recognising and respecting individual differences and diversity contributes to a positive environment in the workplace.
    • Understand key responsibilities in relation to promoting equality in the workplace.
    • Understand the importance of challenging discrimination at work.
    188

    Responsible Work Practice

    Verified
    Key Learning Objectives:
    • Understand the importance of motivation in the workplace.
    • Understand the importance of punctuality and reliability in the workplace.
    • Understand the importance of time management in the workplace.
    189

    Rights and Responsibilities in the Workplace

    Verified
    Key Learning Objectives:
    • Understand the need for policies to comply with employment legislation.
    • Understand the purpose of and need for a contract of employment.
    190

    Risk Management

    Verified
    Key Learning Objectives:
    • Understand key characteristics of risk assessment and risk reduction for an organisation.
    • Understand risk assessment and risk mitigation in own organisation.
    191

    Roofing Operations

    Verified
    Key Learning Objectives:
    • Know hand tools and materials used to perform roofing tasks.
    • Understand the health, safety and welfare requirements associated with roofing tasks.
    • Be able to apply safe working practices to fix plain roof tiles to a sloping roof surface.
    192

    Safeguarding Adults

    Verified
    Key Learning Objectives:
    • Know what is meant by ‘safeguarding.’
    • Know how to recognise signs of ab
    • use and neglect of adults.
    • Know current legislation in relation to safeguarding adults.
    • Know policies and procedures in own workplace in relation to safeguarding adults.
    • Understand the role of professional organisations that deal with safeguarding adults in the local area.
    193

    Salon Reception Duties

    Verified
    Key Learning Objectives:
    • Understand how to carry out salon reception duties effectively.
    • Be able to carry out salon reception duties.
    • Know how to book appointments.
    • Know how to deal with payments.
    194

    Select and Prepare interior plant displays

    Verified
    Key Learning Objectives:
    • Be able to select
    • use and maintain equipment for establishing interior plant displays
    • Be able to establish interior plant displays
    • Be able to work safely and minimise environmental damage
    • Know how to set up interior plant displays
    • Know the types of equipment required and how to maintain them
    • Know the relevant health and safety legislation and environmental good practice.
    195

    Selecting, Preparing and Maintaining Animal Accommodation

    Verified
    Key Learning Objectives:
    • Understand the accommodation needs of a range of animals.2.
    • Understand how to prepare accommodation for a range of animals.3.
    • Understand how to introduce animals to their accommodation in ways that minimise stress and increase acceptance by the animals.4.
    • Be able to select and prepare accommodation for a range of animals.5.
    • Be able to monitor the suitability of animal accommodation and take appropriate remedial action.6.
    • Know the relevant health, safety and welfare legislation relating to working with animals.
    196

    Service of Alcoholic and Non-Alcoholic Drinks

    Verified
    Key Learning Objectives:
    • Know how to take customer orders.
    • Know how to serve alcoholic and non-alcoholic drinks.
    • Know the appropriate legislation that relates to the serving of alcoholic drinks.
    197

    Service of Food at Table

    Verified
    Key Learning Objectives:
    • Know how to greet customers and take orders.
    • Know how to serve customers in a dining area.
    198

    Set and Meet Goals in the Performing Arts

    Verified
    Key Learning Objectives:
    • Know how to plan to meet goals in the performing arts.
    • Be able to contribute to the setting of group and individual goals in the performing arts.
    • Understand own and others’ responsibilities in achieving group goals in the performing arts.
    • Be able to plan group activities in the performing arts.
    • Be able to undertake group activities in the performing arts.
    • Review own group’s performing arts activities.
    199

    Shampoo and Condition Hair

    Verified
    Key Learning Objectives:
    • Be able to prepare to shampoo and condition hair.
    • Be able to consult with client prior to shampooing and conditioning hair.
    • Be able to shampoo and condition hair.
    200

    Soccer

    Verified
    Key Learning Objectives:
    • Know Soccer rules.
    • Be able to follow Soccer rules.
    • Know roles and responsibilities of Soccer officials.
    • Know the markings of the Soccer pitch.
    • Be able to warm up and warm down for a game of Soccer.
    • Know the skills and techniques required for a game of Soccer.
    • Know how to improve own performance while playing a game of Soccer.
    • Know the benefits of taking part in a game of Soccer.
    201

    Solve Business Problems

    Verified
    Key Learning Objectives:
    • Know how to recognise business problems and their causes.
    • Know techniques for solving business problems.
    • Be able to plan a solution to a business problem.
    • Be able to carry out a solution to a business problem.
    • Be able to review a solution to a business problem.
    202

    Solving Problems in the Workplace

    Verified
    Key Learning Objectives:
    • Understand the types of problems that may occur in a workplace.
    • Be able to use sources of advice and support to inform decision making and problem solving in the workplace.
    • Be able to apply the process of problem solving.
    203

    Sound and Audio Production Skills

    Verified
    Key Learning Objectives:
    • Understand health and safety measures relating to sound and audio production.
    • Be able to work safely when using sound and audio equipment.
    • Know equipment used for sound and audio production.
    • Be able to use methods and equipment to store
    • record and manipulate sound.
    • Be able to use technical skills to develop ideas for production.
    • Be able to review own use of sound and audio production equipment to develop ideas.
    204

    Sport Activity

    Verified
    Key Learning Objectives:
    • Know rules of chosen sport.
    • Be able to follow rules of chosen sport.
    • Know roles and responsibilities of officials for chosen sport.
    • Know markings of the playing area for chosen sport.
    • Be able to apply knowledge of markings of play area by taking part in chosen sport.
    • Be able to warm up and warm down for chosen sport.
    • Know the skills and techniques required for chosen sport.
    • Know how to improve own performance in chosen sport.
    • Know benefits of taking part in chosen sport.
    205

    Spreadsheet Software

    Verified
    Key Learning Objectives:
    • Be able to use a spreadsheet to enter, edit and organise numerical and other data.
    • Be able to select and use appropriate formulas and data analysis tools to meet requirements.
    • Be able to select and use tools and techniques to present and format spreadsheet information.
    206

    Store and retrieve information

    Verified
    Key Learning Objectives:
    • Understand information storage and retrieval
    • Be able to gather and store information
    • Be able to retrieve information
    207

    Stress and Stress Management Techniques

    Verified
    Key Learning Objectives:
    • Understand the term stress
    • Be able to recognise signs and symptoms of stress
    • Know how stress affects health
    • Know about potential causes of stress in everyday life
    • Be able to design a personal plan to combat stress
    208

    Stroke Awareness

    Verified
    Key Learning Objectives:
    • Know what a stroke is
    • Know how to recognise stroke
    • Understand the management of risk factors for stroke
    • Understand the importance of emergency response and treatment for stroke
    • Understand the management of stroke
    209

    Support care plan activities

    Verified
    Key Learning Objectives:
    • Be able to prepare to implement care plan activities
    • Be able to support care plan activities
    • Be able to maintain records of care plan activities
    • Be able to contribute to reviewing activities in the care plan
    210

    Support individuals to eat and drink

    Verified
    Key Learning Objectives:
    • Be able to support individuals to make choices about food and drink
    • Be able to prepare to provide support for eating and drinking
    • Be able to provide support for eating and drinking
    • Be able to clear away after food and drink
    • Be able to monitor eating and drinking and the support provided
    211

    Support person-centred thinking and planning

    Verified
    Key Learning Objectives:
    • Understand the principles and practice of person-centred thinking, planning and reviews
    • Understand the context within which person-centred thinking and planning takes place
    • Understand own role in person-centred planning, thinking and reviews
    • Be able to apply person-centred thinking in relation to own life
    • Be able to implement person-centred thinking and person-centred reviews
    212

    Supporting a Child with Reading

    Verified
    Key Learning Objectives:
    • Know about the different approaches and methods that can be used to teach reading.
    • Understand the problems a child may face when learning to read
    • Understand how a parent/carer can support their child’s reading.
    • Be able to create appropriate reading support materials.
    • Understand that children learn in different ways.
    213

    Supporting a Child with Writing

    Verified
    Key Learning Objectives:
    • Know how children learn to write.
    • Understand the various stages involved in learning to write.
    • Understand the problems that can occur when a child is learning to spell.
    • Be able to design suitable material to help a child learn to write.
    214

    Take Part in an Activity

    Verified
    Key Learning Objectives:
    • Be able to plan an activity.
    • Be able to deliver an activity.
    • Be able to participate in an activity.
    • Understand how to review an activity.
    215

    Taking Part in Sport for Personal Improvement

    Verified
    Key Learning Objectives:
    • Be able to participate in a sporting activity.
    • Know how to recognise the physical and emotional benefits of sport.
    • Understand the rules and/or tactics of the sporting activity.
    • Understand the importance of physical preparation prior to practical sessions.
    • Know how to improve own performance in sport.
    • Understand health and safety rules relating to sport.
    216

    Team Building Skills

    Verified
    Key Learning Objectives:
    • Understand the characteristics of a team leader
    • Know about leadership skills/style
    • Understand team roles and personalities
    • Know how to set clear objectives for the team
    217

    Team Motivation

    Verified
    Key Learning Objectives:
    • Know about motivating factors
    • Be able to acknowledge the needs of others
    • Understand the impact of lack of motivation in individuals
    218

    Teamwork and Communication Skills for Performing Arts

    Verified
    Key Learning Objectives:
    • Be able to agree roles for individuals in a performing arts group.
    • Understand how to communicate verbally when working with a performing arts group.
    • Be able to interact with group members during performing arts activities.
    • Be able to demonstrate listening and conversational skills for social interaction during performing arts activities.
    • Be able to accept the right of other people to communicate within a group situation during performance arts activities.
    • Understand the importance of co-operation in group situations during performing arts activities.
    • Be able to accept and respond to praise and criticism during performing arts activities.
    • Know how and when to provide praise or constructive criticism during performing arts activities.
    • Understand formal and informal relationships within own performing arts team.
    219

    Teamwork Skills

    Verified
    Key Learning Objectives:
    • Understand the need for a team to agree a contract for working together.
    • Be able to agree a team contract.
    • Understand how roles and responsibilities can be allocated within a team.
    • Be able to plan tasks and allocate roles in a team.
    • Be able to work within a team towards a specific goal.
    • Be able to assess the effectiveness of own team.
    220

    Technical Skills for Performance

    Verified
    Key Learning Objectives:
    • Understand health and safety regulations relevant to technical support in the performing arts.
    • Understand the technical requirements of a production.
    • Be able to use technical skills safely, in a performing arts context.
    • Know how technical skills can be used to enhance the creativity of a performance.
    • Be able to use technical skills to support and enhance performance.
    • Be able to review own technical skills for performance.
    221

    The Business of Travel and Tourism

    Verified
    Key Learning Objectives:
    • Know the key business differences between travel and tourism organisations.
    • Know how travel and tourism organisations function.
    • Understand the opportunities in the travel and tourism industry.
    222

    The Employment Relationship

    Verified
    Key Learning Objectives:
    • Understand sources of employment law.
    • Understand the distinction between employees and independent contractors.
    • Understand the formation of the employee contract.
    • Understand circumstances under which the terms of a contract of employment may be varied.
    223

    The Individual in Organisations

    Verified
    Key Learning Objectives:
    • Understand theories of motivation.
    • Understand the importance of team working.
    • Understand what delegation involves.
    • Understand the role of training within organisations.
    224

    The Internet as a Tool for Music Promotion

    Verified
    Key Learning Objectives:
    • Understand the importance of the Internet as a means of distribution and promotion of music.
    • Know the implications of copyright in relation to web design.
    • Be able to design a music related website.
    225

    The principles of infection prevention and control

    Verified
    Key Learning Objectives:
    • Understand roles and responsibilities in the prevention and control of infections
    • Understand legislation and policies relating to prevention and control of infections
    • Understand systems and procedures relating to the prevention and control of infections
    • Understand the importance of risk assessment in relation to the prevention and control of infections
    • Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
    • Understand the importance of good personal hygiene in the prevention and control of infection
    226

    The Role of the Care Worker in Caring for the Person with Dementia

    Verified
    Key Learning Objectives:
    • Know about person-centred care in relation to caring for individuals with dementia.
    • Know about the importance of including family and friends of an individual with dementia in the plan of care.
    • Know about care planning for an individual with dementia.
    • Know about behaviours that challenge support systems.
    • Know about continence issues in relation to dementia.
    • Know about the roles and functions of a range of agencies for individuals with dementia.
    227

    The Role of the Health and Social Care Worker

    Verified
    Key Learning Objectives:
    • Understand working relationships in health and social care
    • Be able to work in ways that are agreed with the health and social care employer
    • Be able to work in partnership with others in health and social care
    228

    Time Management Skills

    Verified
    Key Learning Objectives:
    • Understand the importance of good time management.
    • Know ways to promote good time management.
    • Be able to plan own use of time.
    • Know how to improve own time management.
    229

    Travel and Tourism Support Services

    Verified
    Key Learning Objectives:
    • Understand how to provide information on passport and visa requirements for overseas journeys.
    • Know health information for overseas tourist destinations.
    • Understand how to provide Foreign and Commonwealth Office safety and security information.
    • Understand how to provide foreign currency exchange information.
    • Know how to provide information on travel insurance.
    230

    Travel Planning

    Verified
    Key Learning Objectives:
    • Understand the travel planning process.
    • Be able to use sources of travel planning information.
    • Be able to produce travel plans to meet customer requirements.
    • Understand the importance of offering alternative travel and tourism arrangements.
    • Be able to provide additional information on travel and tourism arrangements.
    231

    Trowel Operations

    Verified
    Key Learning Objectives:
    • Know hand tools and materials used to perform brick
    • work and block
    • Understand the health, safety and welfare requirements associated with brick
    • Be able to apply safe working practices to set out and construct solid brick and block walling.
    232

    UK Travel and Tourism Destinations

    Verified
    Key Learning Objectives:
    • Know UK physical features relating to travel and tourism.
    • Know gateways and main transport routes within the United Kingdom.
    • Know established tourism destinations within the United Kingdom.
    • Understand what attracts tourists to the United Kingdom.
    233

    Understand health and safety in social care settings

    Verified
    Key Learning Objectives:
    • Understand the different responsibilities relating to health and safety in social care settings.
    • Understand the use of risk assessments in relation to health and safety.
    • Understand procedures for responding to accidents and sudden illness.
    • Know how to reduce the spread of infection.
    • Know how to move and handle equipment and other objects safely.
    • Understand the principles of assisting and moving an individual.
    • Know how to handle hazardous substances
    • Know environmental safety procedures in the social care setting.
    • Know how to manage stress.
    • Understand procedures regarding handling medication
    • Understand how to handle and store food safely.
    234

    Understand how a Retail Business Maintains Health and Safety on its Premises

    Verified
    Key Learning Objectives:
    • Know the main provision of health and safety legislation in relation to a retail business.
    • Know what actions to take in an emergency.
    • Understand an employees' responsibilities on reporting hazards and accidents that typically occur on the premises of a retail business.
    • Understand safe handling, storage and disposal.
    • Understand safe working practices.
    235

    Understand How to Handle Information in Social Care Settings

    Verified
    Key Learning Objectives:
    • Understand the need for secure handling of information in social care settings.
    • Know how to access support for handling information in social care settings.
    236

    Understand person-centred approaches in adult social care settings

    Verified
    Key Learning Objectives:
    • Understand person-centred approaches for care and support.
    • Understand how to implement a person-centred approach in an adult social care setting.
    • Understand the importance of establishing consent when providing care or support.
    • Understand how to encourage active participation.
    • Understand how to support an individual’s right to make choices.
    • Understand how to promote an individual’s well-being.
    237

    Understand the context of supporting individuals with learning disabilities

    Verified
    Key Learning Objectives:
    • Understand the legislation and policies that support the human rights and inclusion of individuals with learning disabilities
    • Understand the nature and characteristics of learning disability
    • Understand the historical context of learning disability
    • Understand the basic principles and practice of advocacy, empowerment and active participation when supporting individuals with learning disabilities and their families
    • Understand how views and attitudes impact on the lives of individuals with learning disabilities and their carers
    • Know how to promote communication with individuals with learning disabilities
    238

    Understand the role of the social care worker

    Verified
    Key Learning Objectives:
    • Understand working relationships in social care settings
    • Understand the importance of working in ways that are agreed with the employer
    • Understand the importance of working in partnership with others
    239

    Understand the Work of a Resort Representative

    Verified
    Key Learning Objectives:
    • Understand regulatory frameworks relevant to the travel industry.
    • Understand the scale of operations of tour operators.
    • Understand the role of a resort representative.
    240

    Understanding Airline and Airport Operations

    Verified
    Key Learning Objectives:
    • Understand the range of employment opportunities within an airport.
    • Understand the customer check-in procedure at a large airport.
    • Understand the role and function of Customs and Excise and Immigration services at an airport.
    • Understand why security is important within an airport.
    241

    Understanding and Managing Emotions

    Verified
    Key Learning Objectives:
    • Understand emotions and emotional reactions.
    • Understand physiological reactions to emotions.
    • Understand strategies for dealing with emotions.
    • Understand when emotional reactions are justified.
    • Know how negotiation can diff
    • solve an issue.
    • Understand personal strategies for managing own emotions.
    242

    Understanding Business Organisations

    Verified
    Key Learning Objectives:
    • Understand the different types and purpose of business.
    • Understand the different types of business ownership.
    • Understand organisational structures of different types of businesses.
    • Understand the role of communication in business.
    243

    Understanding Careers in Leisure and Tourism

    Verified
    Key Learning Objectives:
    • Know the structure of occupations within the leisure and tourism industry.
    • Know the main employers in the industry.
    • Understand trends, developments and issues in leisure and recreation in the UK.
    • Understand the factors affecting people’s choice of leisure and recreation opportunities.
    244

    Understanding Change in the Workplace

    Verified
    Key Learning Objectives:
    • Understand the reasons for change in an organisation.
    • Know types of change which may take place in an organisation.
    • Understand responses to change in an organisation.
    • Understand how change can create new opportunities.
    245

    Understanding Child Protection Theory

    Verified
    Key Learning Objectives:
    • Understand the relationship between children’s needs and children’s rights.
    • Understand the different forms that child ab
    • use can take and the effects this can have on children.
    • Understand the importance of responding professionally to a child’s disclosure of ab
    • Be able to use observational skills to make and maintain appropriate records around issues of child protection.
    • Understand family circumstances that may result in abusive situations.
    • Understand the roles and responsibilities of key professionals in relation to child protection.
    • Understand the importance of confidentiality in relation to child protection procedures and record keeping.
    246

    Understanding Children's Social and Emotional Development

    Verified
    Key Learning Objectives:
    • Understand a child’s social and emotional development.
    • Understand the factors affecting children's social and emotional development.
    • Know how to support and promote the emotional and social development of children.
    247

    Understanding Continence Care

    Verified
    Key Learning Objectives:
    • Know the body’s waste functions.
    • Understand the reasons for incontinence.
    • Know ways of promoting continence.
    • Understand how an individual’s choices and preferences affect continence care.
    • Understand the use of various facilities.
    • Know how to deal with body waste.
    • Know why monitoring and reporting of abnormalities in body waste is important.
    • Know safety issues when dealing with body waste.
    248

    Understanding Contributions to the Effectiveness of a Retail Business

    Verified
    Key Learning Objectives:
    • Know the employment rights and responsibilities of an employee and employer.
    • Understand the importance and characteristics of effective team work in retail business.
    • Understand the impact of effective communication skills when working in a retail team.
    • Understand how the roles and responsibilites of retail teams relate to the structure and function of organisations.
    • Understand how to improve personal performance.
    • Understand how personal performance contributes to business success.
    249

    Understanding Customer Service in the Retail Sector

    Verified
    Key Learning Objectives:
    • Understand the effect of customer service on retail businesses.
    • Understand how retail businesses find out about customers' needs and preferences.
    • Understand the importance to a retail business of customer service standards, policies and procedures.
    • Understand how customer complaints and problems are resolved in retail businesses.
    250

    Understanding Disability, Society and the Law

    Verified
    Key Learning Objectives:
    • Understand the legal frame
    • work for the protection of disabled people and its place in anti-discrimination legislation in the UK.
    • Know how to support people with disabilities so they are cognisant of their rights under the law.
    • Understand current philosophies towards people who have support needs.
    • Understand the historical and present day attitudes in society towards people with disabilities.
    251

    Understanding Environmental Sustainability in the Retail Sector

    Verified
    Key Learning Objectives:
    • Understand the effect of climate change on the environment.
    • Understand the relevance of climate change issues to the retail sector.
    • Know the key environmental legislation that impacts on the retail sector.
    • Understand how waste is managed in the retail sector.
    • Understand energy conservation and how to reduce carbon emissions in the retail sector.
    • Understand water conservation and the demand on water consumption in the retail sector.
    252

    Understanding Food Hygiene

    Verified
    Key Learning Objectives:
    • Understand the risks associated with handling food.
    • Understand the importance of cleaning in catering premises.
    • Understand the importance of keeping food safe.
    • Understand the need to keep self-hygienic.
    253

    Understanding Grazing Systems

    Verified
    Key Learning Objectives:
    • Understand how to manage grazing.
    • Understand how to maintain livestock health during the grazing season.
    • Understand the elements of a grazing plan.
    254

    Understanding Hearing Impairment

    Verified
    Key Learning Objectives:
    • Know about the anatomy and physiology of the ear.
    • Know about the main causes of hearing loss and deafness.
    • Know how to communicate effectively with people who are deaf or hard of hearing.
    • Know about the relationship between hearing impairment and the environment.
    • Know about the roles and functions of agencies and individuals providing services for people with a hearing impairment or who are deaf.
    255

    Understanding Hotel Reservation Systems

    Verified
    Key Learning Objectives:
    • Understand the range of room reservation systems currently in operation in the hospitality industry.
    • Know methods that can be applied to accommodation pricing.
    • Understand mechanisms used in a reservations department to monitor sales and standards of customer service.
    • Understand the main implications of contract law as applied to hotel reservation transactions.
    256

    Understanding How Children Learn

    Verified
    Key Learning Objectives:
    • Know the stages of children's learning and development.
    • Understand the factors that influence children's learning.
    • Be able to recognise groups that may have particular difficulties affecting their learning and development.
    257

    Understanding How Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Verified
    Key Learning Objectives:
    • Know the employment rights and responsibilities of an employee and the employer.
    • Understand the importance and characterstics of effective team work in retail business.
    • Understand the impact of effective communication skills when working in a retail team.
    • Understand how the roles and responsibilities of retail teams relate to the structure and function of organisations.
    • Understand how to improve personal performance.
    • Understand how personal performance contributes to business success.
    258

    Understanding How to Conserve Grass as Hay and Silage

    Verified
    Key Learning Objectives:
    • Understand the principles of conserving grass as hay and silage.
    • Be able to assess silage and hay quality.
    • Understand how to prepare for silage or hay harvesting.
    259

    Understanding How to Grow Fruit and Vegetables

    Verified
    Key Learning Objectives:
    • Understand the principles and practices of crop rotation.
    • Understand the factors involved in siting a vegetable production area.
    • Understand how to grow a range of vegetables seeds.
    • Understand key factors for growing tree fruit plants.
    • Understand how to plant and maintain tree fruit plants.
    • Understand how to grow a range of soft fruit plants.
    260

    Understanding how to Meet the Physical Needs of Children

    Verified
    Key Learning Objectives:
    • Understand health and hygiene requirements for the development of young children’s physical needs.
    • Understand commonly encountered illnesses and how to support children and families.
    • Understand the importance of keeping health records and maintaining confidentiality.
    261

    Understanding Human Behaviour in Relationships

    Verified
    Key Learning Objectives:
    • Understand different types of relationship.
    • Understand feelings and how they can influence behaviour in different relationships.
    • Understand different types of controlling situations.
    • Understand boundaries to behaviour.
    • Understand methods to challenge inappropriate behaviour.
    • Understand support agencies within own area.
    262

    Understanding Mental Health in Adults

    Verified
    Key Learning Objectives:
    • Understand the term ‘mental health’.
    • Know treatments for adults with mental health issues.
    • Understand management techniques for dealing with aggressive behaviour.
    • Know the roles and functions of agencies involved in providing care to adults with mental health issues.
    263

    Understanding Nutrition, Performance and Healthy Eating

    Verified
    Key Learning Objectives:
    • Understand the function of food.
    • Understand the relationship between food and health.
    • Understand the basic principles of weight control.
    • Understand why a balanced diet is required to maximise performance.
    • Understand how to promote healthy eating.
    264

    Understanding Opportunities in Work-based Learning and Apprenticeships

    Verified
    Key Learning Objectives:
    • Understand work-based learning opportunities, including apprenticeships.
    • Be able to identify a relevant work-based learning opportunity for own development.
    265

    Understanding Organic Horticulture

    Verified
    Key Learning Objectives:
    • Understand the structure of the horticultural industry and the current status of organic methods.
    • Understand the current legislative and regulatory frame
    • work in which organic horticulture operates.
    • Know the advantages to the environment of organic horticultural methods.
    • Understand how the principles of organic horticulture can be integrated into mainstream horticulture.
    • Understand the economic underpinning of the organic approach.
    • Understand the potential for growth of organic products and services within the horticulture industry.
    266

    Understanding Record Keeping for the Care Worker

    Verified
    Key Learning Objectives:
    • Understand the importance of keeping accurate records of the care given to individuals.
    • Understand methods for ensuring the confidentiality of individuals’ information.
    • Know about record storage systems and methods of recording.
    • Understand the significance of records being ‘person-centred’.
    • Know about skills needed in keeping accurate records.
    • Understand issues regarding transmitting and receiving information.
    • Understand the importance of different types of information to the care worker.
    267

    Understanding Relationships

    Verified
    Key Learning Objectives:
    • Understand what is meant by 'a relationship’.
    • Understand family relationships.
    • Understand personal and social relationships.
    • Understand working relationships.
    • Know how to behave appropriately in different relationships.
    268

    Understanding Retail Consumer Law

    Verified
    Key Learning Objectives:
    • Understand how consumer legislation protects the rights of customers.
    • Know the main provisions for the protection of consumers from unfair trading practices.
    • Know the main provisions of consumer credit legislation in relation to retail.
    • Know the main provisions of data protection legislation in relation to retail.
    • Know the main provisions of the law relating to the sale of licensed and age-restricted products.
    • Understand the consequences for businesses and employees of contravening retail law.
    269

    Understanding Risk

    Verified
    Key Learning Objectives:
    • Be able to recognise situations that pose risk to self and others.
    • Know how to assess and manage risk.
    • Understand own response to risk.
    270

    Understanding Structures in the Workplace

    Verified
    Key Learning Objectives:
    • Understand the importance of organisational objectives and values.
    • Understand the need for effective communication routes within an organisation.
    • Understand the way in which decisions are made in relation to organisational structure.
    271

    Understanding the Business Environment

    Verified
    Key Learning Objectives:
    • Understand how external economic factors can affect business.
    • Understand how political and legal factors can affect business.
    • Understand the effect of technological progress and developments on business.
    • Understand how business needs to meet external change.
    272

    Understanding the Care of Babies under Twelve Months

    Verified
    Key Learning Objectives:
    • Understand factors affecting the growth and development of babies up to twelve months.
    • Understand the dietary requirements of babies.
    • Understand the health and safety requirements for babies within a range of settings.
    • Know how caring for babies differs across cultures.
    273

    Understanding the Control, Receipt and Storage of Stock in a Retail Business

    Verified
    Key Learning Objectives:
    • Understand the importance of having the right stock levels in retail.
    • Understand how goods are received on the premises of retail businesses.
    • Understand how stock should be stored to prevent damage or loss.
    274

    Understanding the Environmental Impact of Leisure and Tourism in the UK

    Verified
    Key Learning Objectives:
    • Understand the impact of leisure and toursim activities and facilities on the UK environment.
    • Know how rural and urban areas of the UK deal with negative effects of leisure and tourism activities an dfacilities on the environment.
    • Know the main environmental protection initiatives that have been developed in the UK.
    275

    Understanding the Handling of Customer Payments in a Retail Business

    Verified
    Key Learning Objectives:
    • Know the methods of payment accepted from retail customers.
    • Understand the risks involved in handling payments.
    • Understand the cashier's responsibility for providing servce at the payment point.
    • Understand the cashier's responsibilities when processing age-restricted goods at the payment point.
    276

    Understanding the Importance of Play

    Verified
    Key Learning Objectives:
    • Understand the role of play in children's development.
    • Understand the purpose of play activities for children at different levels of development.
    • Know the importance of an overall curriculum plan in planning and presenting children's activities.
    • Understand how stereotyping can affect children's participation in activities.
    277

    Understanding the Leisure Industry

    Verified
    Key Learning Objectives:
    • Know how to define the leisure industry.
    • Understand the diverse needs of leisure users from different social groups.
    • Know the range of facilities offered by leisure providers.
    • Understand the importance of leisure to the local and national economy.
    278

    Understanding the Retail Selling Process

    Verified
    Key Learning Objectives:
    • Understand the five steps of the selling model.
    • Understand how questions are used to identify customers' needs.
    • Understand the benefits and uses of product knowledge.
    • Understand how sales are closed.
    279

    Understanding the Tourism Industry

    Verified
    Key Learning Objectives:
    • Understand what is meant by the term ‘tourism’.
    • Understand the diverse needs of different social groups in relation to the leisure opportunities offered by the tourism industry.
    • Understand the impact and importance of tourism development to the local, national and global economy.
    • Know the range of leisure opportunities offered by organisations within the tourism industry.
    280

    Understanding the Travel and Tourism Industry

    Verified
    Key Learning Objectives:
    • Know about the current structure of the travel and tourism industry.
    • Understand how key factors in the twentieth century shaped the travel and tourism industry.
    • Know how the travel and tourism industry impacts on the UK economy.
    281

    Understanding the Use of Technology in Travel and Tourism

    Verified
    Key Learning Objectives:
    • Understand the importance of technology in meeting service levels and customer expectations in the travel and tourism industry.
    • Know the major General Distribution Systems (GDS) available in the UK.
    • Understand the use of central reservation systems (CRS).
    282

    Understanding Visual Impairment

    Verified
    Key Learning Objectives:
    • Know about the anatomy and physiology of the eye.
    • Know the about visual impairment and blindness.
    • Know the relationship between visual impairment and the environment.
    • Know about mobility techniques used by individuals with a visual impairment.
    • Understand different methods of communication used by and with individuals with a visual impairment.
    • Know about the roles and functions of agencies providing services for individuals with a visual impairment.
    283

    Use Office Equipment

    Verified
    Key Learning Objectives:
    • Know about different types of office equipment and its uses.
    • Understand the purpose of following instructions and health and safety procedures.
    • Understand how to use equipment in a way that minimises waste.
    • Know about the different types of problems that may occur when using equipment and how to deal with them.
    • Understand the purpose of meeting work standards and deadlines.
    • Understand the purpose of leaving equipment and the work area ready for the next user.
    • Be able to use office equipment.
    284

    Using a Digital Audio Workstation

    Verified
    Key Learning Objectives:
    • Understand the difference between midi and audio tracks.
    • Know the function of DAW components and tools.
    • Know about available software and hardware for use with a DAW.
    • Be able to use relevant vocabulary in relation to DAWs.
    • Be able to operate a DAW.
    • Be able to back up audio material.
    • Be able to collaborate using a DAW.
    285

    Using and Maintaining Woodworking Tools

    Verified
    Key Learning Objectives:
    • Know how to use manual woodworking tools.
    • Be able to use manual woodworking tools.
    • Be able to maintain manual and electrical tools.
    • Be able to use electrical tools in wood
    • Be able to store woodworking tools.
    286

    Using Email

    Verified
    Key Learning Objectives:
    • Be able to use e-mail software tools and techniques to compose and send messages.
    • Be able to manage incoming e-mail effectively.
    287

    Using Grains, Pulses and Dairy Produce in Cooking

    Verified
    Key Learning Objectives:
    • Understand the nutritional value of grains, pulses and dairy products.
    • Be able to recognise different types of pulses and grains.
    • Be able to use different types of grains, pulses, and dairy foods.
    • Be able to apply health and safety principles in catering.
    288

    Using Mobile IT Devices

    Verified
    Key Learning Objectives:
    • Be able to set up and customise the mobile device to meet needs.
    • Be able to select and use applications and files on the mobile device.
    • Be able to use tools and techniques to transfer data to and from mobile devices.
    • Be able to optimise the performance of mobile devices.
    289

    Using the Internet

    Verified
    Key Learning Objectives:
    • Be able to connect to the Internet.
    • Be able to use browser software to navigate webpages effectively.
    • Be able to use browser tools to search for information from the Internet.
    • Be able to use browser software to communicate information online.
    • Understand the need for safety and security practices when working online.
    290

    Veterinary Medicines in an Animal Care Environment

    Verified
    Key Learning Objectives:
    • Know the categories of veterinary medicines
    • Know who is responsible for each stage of the prescribing process
    • Know the procedure for ordering veterinary medicines in an animal care environment.4.
    • Know the waste disposal requirements for veterinary medicine.
    291

    Wall and Floor Tiling

    Verified
    Key Learning Objectives:
    • Know hand tools, portable power tools and materials used to perform wall and floor tiling tasks.
    • Understand health, safety and welfare requirements associated with wall and floor tiling tasks.
    • Be able to apply safe working practices to prepare, set out, and perform tiling tasks.
    292

    Wallpapering Skills

    Verified
    Key Learning Objectives:
    • Be able to select equipment and materials for wallpapering.
    • Be able to plan and prepare for the wallpapering task.
    • Be able to wallpaper.
    • Be able to maintain tools and the working area.
    293

    Weight Training - Practical

    Verified
    Key Learning Objectives:
    • Know how to warm up and cool down.
    • Know Health and Safety rules related to weight training.
    • Be able to use weight training equipment safely.
    • Be able to assemble, dismantle and store weight training equipment correctly.
    • Be able to use lifting and spotting techniques.
    • Be able to construct a weight training schedule.
    • Be able to carry out weight lifting competition lifts.
    • Understand reasons for disqualification in a weight lifting competition.
    294

    Weight Training - Theory

    Verified
    Key Learning Objectives:
    • Understand the importance of warm ups and cool downs when training.
    • Know the safety aspects of resistance training.
    • Understand the physiology of muscles.
    • Know the skeletal system.
    • Know the role resistance training can play in sports.
    • Know competition weight lifting rules and regulations.
    • Know how to calculate and record scores for a weight lifting event.
    • Know how to calculate the final results of a weight lifting event.
    295

    Welcome, receive and care for visitors to sites

    Verified
    Key Learning Objectives:
    • Be able to welcome and receive visitors
    • Be able to care for visitors
    • Know how to welcome and receive visitors
    • Know how to care for visitors
    • Know the relevant health and safety procedures
    296

    Wilderness Living and Survival Skills Campfire, Tool Craft and Orientation Skills

    Verified
    Key Learning Objectives:
    • Know how to site, light and extinguish a camp fire safely.
    • Be able to use tools correctly and improvise items needed.
    • Be able to find North in the wild.
    297

    Wilderness Living and Survival Skills, Shelter and Travel Craft

    Verified
    Key Learning Objectives:
    • Know what to do in a survival situation.
    • Know the importance of shelter craft for all seasons.
    • Be able to travel a complete route in various situations.
    298

    Wilderness Living and Survival Skills, Water, Food and Trail Craft

    Verified
    Key Learning Objectives:
    • Be able to find water and make it safe to use.
    • Be able to find plant and animal food.
    • Be able to safely prepare wild food for consumption., Be able maintain camp hygiene.
    • Be able to use trail craft techniques.
    299

    Word Processing Software

    Verified
    Key Learning Objectives:
    • Be able to enter and combine text and other information accurately within word processing documents.
    • Be able to create and modify layout and structures for word processing documents.
    • Be able to use word processing software tools to format and present documents effectively to meet requirements.
    300

    Work Experience

    Verified
    Key Learning Objectives:
    • Be able to plan their work experience.
    • Be able to work effectively in their role.
    • Be able to review their work experience placement.
    301

    Work in a Business Environment

    Verified
    Key Learning Objectives:
    • Be able to work in ways which respect other people in the workplace.
    • Be able to maintain security and confidentiality at work and deal with concerns.
    • Be able to support sustainability and minimise waste in an organisation.
    302

    Work with Other People In a Business Environment

    Verified
    Key Learning Objectives:
    • Understand how to work as past of a team to achieve goals and objectives.
    • Understand how to communicate as part of a team.
    • Understand the contribution of individuals within a team.
    • Understand how to deal with problems and disagreements.
    • Understand the purpose of feedback when working as a team.
    303

    Working in a Group

    Verified
    Key Learning Objectives:
    • Understand characteristics of groups.
    • Be able to plan work with a group.
    • Be able to work in a group.
    • Be able to review own group working experience.
    304

    Working in the Performing Arts

    Verified
    Key Learning Objectives:
    • Know different types of organisations in the performing arts industry.
    • Know job roles in the performing arts industry.
    • Know the skills and training required for jobs in performing arts.
    • Know progression opportunities in performing arts.
    • Know own skills and qualities relevant to performing arts job roles.
    • Be able to prepare a C.V. for a specific job role in the performing arts industry.
    305

    Working with Animals

    Verified
    Key Learning Objectives:
    • Understand health and safety rules and regulations for working with animals.2.
    • Be able to apply relevant health and safety guidelines to own work with animals.3.
    • Know when equipment is not safe and fit for use.4.
    • be able to use relevant equipment safely when working with animals.5.
    • Be able to clean and store equipment safely and securely after use.
    306

    Working with Dignity in Health and Social Care

    Verified
    Key Learning Objectives:
    • Understand the principles of dignity in care.
    • Understand person centred processes in relation to care in health or social care settings.
    • Understand values underpinning the role of health or social care worker.
    • Understand how the principles of dignity in health and social care are applicable to communication.
    307

    Worldwide Travel and Tourism Destinations

    Verified
    Key Learning Objectives:
    • Know how to locate tourism destinations of the world.
    • Know features of overseas tourism destinations.
    • Know methods of worldwide travel.
    • Know the impact of travelling through different time zones.

    Regulatory & Verification Details

    Qualification Number (QN)
    603/6296/0
    Regulated Status
    Available to learners
    Awarding Body
    AIM
    Qualification Type
    Other Life Skills Qualification
    Operational Start
    Aug 2020

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