City & Guilds
Entry Level
QN: 601/3561/X
Curriculum Active
City & Guilds Entry Level Diploma in Employability Skills (Entry 3)
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 2540 hours.
Qualification Level
Entry Level
Awarding Body
City & Guilds
Syllabus Units
141 Units
Guided Hours
2540 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Alternatives to paid work
Verified
Key Learning Objectives:
- be able to recognise the different types of alternatives to paid work
- know how to access information about alternatives to paid work
- understand that skills and qualities gained from alternatives to paid work may be used in other areas of life
2
Applying for a job
Verified
Key Learning Objectives:
- know different methods of applying for jobs
- be able to apply for a job
3
Assertive living
Verified
Key Learning Objectives:
- Understand different types of behaviour.
- Understand what is meant by the term 'self-esteem' and how it can be improved.
- Know about stress and ways it can be reduced.
- Understand the benefits of being assertive.
4
Attitudes and values for personal development
Verified
Key Learning Objectives:
- Understand the importance of personal attitudes and values
- Understand how to develop personal strengths
5
Awareness of equality and diversity
Verified
Key Learning Objectives:
- understand the meaning of the term equality
- understand the meaning of diversity
- understand why it is important to have knowledge of diversity
- understand why it is important to have knowledge about different faiths
6
Awareness of Stress and Stress Management
Verified
Key Learning Objectives:
- 01 Understand and recognise the symptoms of stress, 02 Understand the impact of stress on an individual, 03 recognise different stress management techniques
7
Behaviour at work
Verified
Key Learning Objectives:
- know about appropriate behaviour for the workplace
- be able to demonstrate appropriate behaviours for work
8
Behaviour in a business administration environment
Verified
Key Learning Objectives:
- Understand how to communicate effectively in a business administration environment.
- Be able to communicate effectively in a business administration environment.
- Understand professional behaviour in a business administration environment.
- Be able to display professional behaviour for a business administration environment.
- Understand how policies and procedures impact employees’ behaviour within an organisation.
9
Building working relationships in the workplace
Verified
Key Learning Objectives:
- Understand why it is important to interact positively with people in the workplace
- Understand the meaning of the term diversity
- Be able to interact productively with people in the workplace
10
Business and customer awareness
Verified
Key Learning Objectives:
- be able to recognise different types of employers
- understand employer needs in the workplace
11
Candidate project
Verified
Key Learning Objectives:
- Plan a project (an activity or piece of research)
- Carry out a project
- Review the project
12
Career planning and making applications
Verified
Key Learning Objectives:
- Be able to choose a suitable career pathway
- Be able to identify a suitable job, training programme or course
- Understand how to prepare a curriculum vitae
- Understand how candidates are selected for interview
- Be able to apply for a job, training placement or course
- Understand the interview process
13
Career progression
Verified
Key Learning Objectives:
- Understand the importance of career progression
- Understand information, advice and guidance available for career progression
- Understand skills and qualities needed to progress a career
- Be able to plan for career progression
14
Check and maintain levels of fluids in a motor car or van
Verified
Key Learning Objectives:
- Be able to check and maintain the levels of fluids in a motor car or van
- Know why fluid levels require checking and maintaining
15
Check and maintain lights on a motor car or van
Verified
Key Learning Objectives:
- Be able to check and maintain lights on a motor car or van
16
Clean the inside of a motor car or van
Verified
Key Learning Objectives:
- Be able to clean the inside of a motor vehicle
17
Community project
Verified
Key Learning Objectives:
- Be able to agree a suitable community project
- Be able to plan a suitable community project
- Be able to contribute to a risk assessment for the project
- Be able to follow the project plan
- Be able to review the project
18
Conduct at work
Verified
Key Learning Objectives:
- Know about appropriate conduct for the workplace
- Be able to demonstrate good conduct
- Be able to carry out a review of own conduct
19
Contribute to own healthy living
Verified
Key Learning Objectives:
- understand the importance of leading a healthy lifestyle
- be able to contribute to own healthy lifestyle
- be able to review the activities undertaken to maintain a healthy lifestyle
20
Contributing to a team
Verified
Key Learning Objectives:
- Be able to give reasons why effective team
- work is important
- Understand how team values and procedures can vary
- Understand the roles people may take in a team
- work situation
- Understand what needs to be done to achieve a team goal
- Be able to work with others towards achieving shared objectives in a well-defined situation, Be aware of own contribution to team progress
21
Coping with change
Verified
Key Learning Objectives:
- be able to identify types of change
- understand the impact of change
- understand ways of coping with change
22
Create a good impression on customers
Verified
Key Learning Objectives:
- Know a range of dress codes for different job roles.
- Know the importance of creating a good impression on customers.
- Know how to meet customer expectations.
23
Create a positive impression on customers
Verified
Key Learning Objectives:
- Understand a range of dress codes for different job roles.
- Understand the importance of creating a positive impression on customers.
- Understand how to meet customer expectations.
24
Dealing with problems
Verified
Key Learning Objectives:
- know how to recognise a problem
- be able to plan a solution to a problem
- be able to review a planned solution to a problem
25
Dealing with problems in daily life
Verified
Key Learning Objectives:
- Understand how to recognise a straightforward problem
- Understand how to tackle a problem
- Be able to review own progress in tackling the problem
26
Developing performance improvisation techniques
Verified
Key Learning Objectives:
- Understand health and safety measures relating to performance
- Be able to use improvisation
- Be able to reflect on performance
27
Developing personal confidence
Verified
Key Learning Objectives:
- understand the meaning of personal confidence and self-awareness
- know current levels of personal/self confidence
- be able to develop personal confidence and self-awareness
28
Developing skills in caring for young children
Verified
Key Learning Objectives:
- Be able to support the personal care needs of babies and young children
- Know the correct procedures when feeding babies and young children
- Know how to dress children appropriately
- Know how to respond to a baby/child’s need for sleep and rest
29
Disclosure of information
Verified
Key Learning Objectives:
- Understand what is meant by the term ‘disclosure’.
- Know about the current law around disclosure.
- Understand when disclosure is needed.
- Understand the need to maintain own disclosure information.
30
Effective communication
Verified
Key Learning Objectives:
- be able to recognise different forms of communication
- be able to recognise effective communication
- be able to communicate with others
31
Effective skills, qualities and attitudes for learning and work
Verified
Key Learning Objectives:
- be able to recognise a range of positive qualities, attitudes and behaviours for learning and work
- understand personal development needs
32
Effective speaking for the workplace
Verified
Key Learning Objectives:
- Know why it is important to speak effectively at work
- Be able to use language appropriate to a face to face situation in the workplace
- Be able to make and receive a telephone call in the workplace
- Be able to contribute to conversations and discussions in the workplace
33
Effective written communication for the workplace
Verified
Key Learning Objectives:
- Understand different types of written communication
- Understand why effective written communication is important
- Be able to send a written communication for the workplace
34
Enterprise activity
Verified
Key Learning Objectives:
- be able to plan to an enterprise activity
- be able to carry out an enterprise activity
- be able to review an enterprise activity
35
Enterprise activity - producing a product or service
Verified
Key Learning Objectives:
- Be able to plan to produce a product or provide a service
- Be able to produce a product or provide a service
- Be able to advertise a product or service
- Be able to review an enterprise activity
36
Environmental awareness
Verified
Key Learning Objectives:
- understand the meaning of environmental awareness
- know the issues that affect the environment
- be able to recognise ways to improve the environment
37
Family relationships
Verified
Key Learning Objectives:
- understand the changing roles of the family
- understand the causes and effects of problems in family relationships
- understand personal responsibilities within the family
- be able to recognise the changing needs of family members
38
Health and safety in places of work
Verified
Key Learning Objectives:
- understand the appropriate health and safety legislation for own place of work
- be able to recognise own responsibility for keeping self and others safe
39
Healthy living
Verified
Key Learning Objectives:
- understand what is needed for a healthy lifestyle
- be able to maintain a healthy lifestyle
40
Identify hazards in familiar settings
Verified
Key Learning Objectives:
- Identify hazards in familiar settings
41
Improve personal manner and conduct
Verified
Key Learning Objectives:
- Be able to conduct and present oneself appropriately
42
Interpersonal relationships
Verified
Key Learning Objectives:
- Understand interpersonal relationships
- Understand how to interact positively with others
43
Interview skills
Verified
Key Learning Objectives:
- Know how to prepare for an interview
- Be able to present and perform well at an interview
- Be able to review own performance at an interview
44
Introducing bench joinery skills
Verified
Key Learning Objectives:
- know the resources required to produce basic bench joinery joints.
- be able to joint timber.
45
Introducing brickwork skills
Verified
Key Learning Objectives:
- know the resources required to lay bricks and blocks.
- be able to joint brick and block work.
- be able to lay bricks and blocks.
- be able to clean up on completion.
46
Introducing finishing skills
Verified
Key Learning Objectives:
- know the resources required to remove damaged plaster
- work and apply a finish.
- be able to prepare a background surface.
- be able to mix coatings.
47
Introducing paint finishing skills
Verified
Key Learning Objectives:
- know the resources required to apply paint finish., be able prepare surfaces and work area.
- be able to apply paint.
- be able to clean up on completion.
48
Introducing pipework skills
Verified
Key Learning Objectives:
- know the resources required to produce plastic pipe
- be able to produce plastic supply pipe
- be able to produce plastic waste pipe
49
Introducing site carpentry skills
Verified
Key Learning Objectives:
- know the resources required to produce basic carpentry joints.
- be able to joint timber.
50
Introducing Tiling Skills
Verified
Key Learning Objectives:
- Know the resources for fixing tiles
- Be able to prepare the work area
- Be able to fix tiles
51
Introduction to alcohol awareness
Verified
Key Learning Objectives:
- know the difference between soft drinks and alcoholic drinks
- understand current guidelines regarding alcohol
- understand the effects of alcohol
- understand the impact alcohol mis
- use can have on others
- know where to get help, advice and information to combat alcohol mis
52
Introduction to customer service
Verified
Key Learning Objectives:
- Know why appearance is important in the workplace.
- Know the difference between internal and external customers.
- Know how to communicate with customers.
53
Introduction to decision-making
Verified
Key Learning Objectives:
- understand the importance of decision-making
- know how to recognise effective decision-making
- understand the need to review the decision-making process
54
Introduction to developing parenting skills
Verified
Key Learning Objectives:
- Understand the role of a parent in a family unit
- Be able to recognise the rights of children in a family unit
- Understand the importance of communicating with children
- Be able to recognise ‘difficult’ behaviour and techniques for dealing with it in children of different ages
- Understand how children learn through daily family activities
- Understand own needs as a parent
55
Introduction to drug and alcohol awareness
Verified
Key Learning Objectives:
- Know the difference between soft drinks and alcoholic drinks
- Know the difference between legal and illegal drugs
- Understand the effects of drug mis
- Understand the effects of alcohol mis
- Know where to get help, advice and information to combat drug and/or alcohol mis
56
Introduction to drug awareness
Verified
Key Learning Objectives:
- know the difference between legal and illegal drugs
- understand current drug classification and the law
- understand effects of drug mis
- understand the impact of drug mis
- know where to get help, advice and information to combat drug mis
57
Introduction to health and safety awareness in the workplace
Verified
Key Learning Objectives:
- Understand the importance of health and safety in the workplace
- Understand the need for risk assessment, Be aware of the requirements for health and safety in his/her place of work or learning
58
Introduction to ICT
Verified
Key Learning Objectives:
- Be able to use hardware
- Be able to use a software application
- Be able to follow recommended safe operating practices
59
Introduction to retail
Verified
Key Learning Objectives:
- Be able to identify different types of retailer.
- Be able to identify where different types of retailers are located.
- Know the different ways to shop within the retail sector.
- Know a range of services retailers offer to their customers.
- Be able to indentify different job roles within a retail environment.
60
Introduction to the hospitality industry
Verified
Key Learning Objectives:
- know the main outlets in the hospitality industry
- know the job opportunities within the hospitality industry
61
Introduction to understanding growth, social and emotional development in children
Verified
Key Learning Objectives:
- Understand the sequence of growth and development from birth to adolescence
- Understand factors that affect development
- Understand ways to develop children’s communication skills
62
Introduction to working in health care, adult care and child care
Verified
Key Learning Objectives:
- Know the range of service provision available in health care, adult care and child care.
- Know the range of job roles within health care, adult care and child care.
- Know the range of skills and attitudes essential to work within health care, adult care and child care.
- Know legislation, principles and values that underpin health care, adult care and child care.
63
Introduction to working with vulnerable adults
Verified
Key Learning Objectives:
- Understand what is meant by the term ‘vulnerable adult'
- Understand what is meant by ab
- Understand how to minimise ab
64
Investigating rights and responsibilities at work
Verified
Key Learning Objectives:
- understand rights and responsibilities in the workplace
- know laws that can protect the rights of employees
65
Keeping safe
Verified
Key Learning Objectives:
- understand different types of risk to personal safety
- understand ways of minimising risks to personal safety
- know sources of support
66
Lift and handle safely
Verified
Key Learning Objectives:
- Be able to lift, handle and move objects and materials
- Know why objects should be lifted safely
67
Make a familiar journey safely
Verified
Key Learning Objectives:
- Be able to make a familiar journey safely
68
Managing personal finance
Verified
Key Learning Objectives:
- understand sources of income and outgoings
- know how to reduce expenditure
- understand how to plan a personal budget
- be able to recognise the products provided by financial institutions
- understand the advantages and disadvantages of borrowing money
- understand how to obtain help with managing own money
69
Parenting Awareness
Verified
Key Learning Objectives:
- Understand the demands of looking after a baby
- Know the sources of help and support available for parents
- Know how to protect a baby
70
Personal finance
Verified
Key Learning Objectives:
- know the advantages and disadvantages of borrowing money
- know the advantages of saving money
- know how to keep personal financial information secure
71
Personal presentation and hygiene
Verified
Key Learning Objectives:
- Understand the importance of personal hygiene
- Understand the importance of personal presentation
72
Personal skills
Verified
Key Learning Objectives:
- Be aware of the importance of personal presentation, Be aware of the importance of personal hygiene
- Be able to plan and prepare a healthy meal
- Be able to contact medical and emergency services
73
Plan and make a journey using public transport
Verified
Key Learning Objectives:
- Be able to plan and make a journey on public transport
74
Planning for progression
Verified
Key Learning Objectives:
- Understand own study or training programme
- Know the facilities and services provided in the place of study or training
- Be able to recognise personal strengths (skills, qualities and attitudes) needed for learning and work
- Be able to action plan for self improvement
75
Prepare for and attend an interview
Verified
Key Learning Objectives:
- Be able to prepare for and attend an interview
76
Preparing for work
Verified
Key Learning Objectives:
- be able to recognise personal skills and qualities needed for work
- know how to find out about a range of jobs
- understand the need to develop own skills
- know the information required by potential employers
77
Recognise and use hand tools and materials used in construction
Verified
Key Learning Objectives:
- Be able to recognise and use hand tools and materials used in construction
78
Recognise outside parts of a motor car or van
Verified
Key Learning Objectives:
- Be able to recognise external parts of a motor car or van
- Know the function of the external parts of a vehicle
79
Recognise the benefits of having a work/life balance
Verified
Key Learning Objectives:
- be able to recognise the importance of having a work/like balance
- know how the effective use of leisure time helps with work/life balance
- know how to make the most of leisure time
80
Recognise the benefits of leisure time
Verified
Key Learning Objectives:
- understand the meaning of leisure time
- be able to recognise leisure time activities
- be able to recognise the benefits of leisure time
81
Recognising employment opportunities
Verified
Key Learning Objectives:
- understand the different types of employment opportunities
- understand the meaning of the term labour market
- know local labour market sources of employment opportunities
- understand what is meant by the term ‘hidden’ labour market
82
Remove, check and replace a wheel on a motor car or van
Verified
Key Learning Objectives:
- Be able to check and replace a wheel on a motor car or van
83
Repair a puncture
Verified
Key Learning Objectives:
- Be able to repair a puncture in an inner tube
84
Replace spark plugs
Verified
Key Learning Objectives:
- Be able to replace spark plugs
85
Rights and responsibilities in the workplace
Verified
Key Learning Objectives:
- Understand that employees have rights
- Understand that employees have responsibilities
- Understand why health and safety rules are important
86
Rights, responsibilities and citizenship
Verified
Key Learning Objectives:
- Understand individual rights and responsibilities
- Understand rights and responsibilities of a citizen
- Understand aspects of rules and laws
- Know different types of elections
87
Safe learning in the workplace
Verified
Key Learning Objectives:
- Understand health and safety legislation for the workplace
- Understand risks and hazards in the workplace
- Know how to reduce risk in the workplace
- Be able to carry out a risk assessment
- Know what responsibilities people have for safety in the workplace
88
Searching for a job
Verified
Key Learning Objectives:
- be able to find out about opportunities for work
- be able to search for job vacancies
89
Self assessment and development
Verified
Key Learning Objectives:
- Be able to take an active role in self-assessment and self-development
- Be able to develop a plan for self-development
- Be able to implement and review a plan for self-development
- Be able to reflect on the effectiveness of the self-development plan
90
Self-assessment
Verified
Key Learning Objectives:
- Know own strengths and weaknesses
- Know own skills and qualities
- Know about setting goals
91
Sex and relationship Education
Verified
Key Learning Objectives:
- Understand a range of relationships, sexuality and recognise the impact of cultural differences
- Understand the qualities and attributes which help individuals form positive consensual relationships
- Understand rights and responsibilities within a relationship
- Understand elements of the law in relation to sex and sexuality
- Understand how the body works in relation to sexual activity
- Understand the range and purpose of male and female contraception methods, Be aware of the agencies able to give help, advice and treatment on contraceptive and sexual health
92
Supporting others
Verified
Key Learning Objectives:
- Identify others who need support
- Know what he/she can do to support others
- Understand what he/she cannot do to support others and why, Be aware of relevant health and safety issues
- Be able to support others
- Review the effectiveness of the support given
93
Take part in leisure activities
Verified
Key Learning Objectives:
- be able to recognise different types of leisure activities
- be able to take part in leisure activities
94
The customer service experience
Verified
Key Learning Objectives:
- Know about the customer service experience.
- Know how customer satisfaction is achieved.
- Be able to build a positive relationship with customers.
95
Understanding assertive behaviour
Verified
Key Learning Objectives:
- understand the meaning of assertiveness
- understand the effects of assertive behaviour
96
Understanding child development
Verified
Key Learning Objectives:
- Understand the development of children
- Understand the nature and importance of play in the development of children
- Understand how to create a safe environment for children
97
Understanding children's social and emotional development
Verified
Key Learning Objectives:
- Understand the social and emotional needs of children
- Understand how children acquire their behaviour patterns
98
Understanding conflict at work
Verified
Key Learning Objectives:
- Understand the ca
- use and effect of conflict in the place of work.
- Recognise types of behaviour that are unacceptable in a work situation.
- Understand how conflict in a work situation can be prevented.
99
Understanding crime and its effects
Verified
Key Learning Objectives:
- understand why people can be at risk of being involved in crime
- understand the effects of crime
- understand the support available for victims and offenders
100
Understanding eating disorders
Verified
Key Learning Objectives:
- be able to recognise different types of eating disorders
- understand the physical effects of eating disorders
- understand the emotional effects of eating disorders
- recognise problems that can lead to an eating disorder
- know the sources of help available to combat eating disorders
101
Understanding personal finance for employment
Verified
Key Learning Objectives:
- Understand salary expressed in different ways
- Understand a payslip
- Know how to create a budget to cover work related expenses
102
Understanding the language and culture of a community
Verified
Key Learning Objectives:
- Understand how the cultures of communities vary
- Understand the culture of a community
- Be able to use another language
103
Understanding the physical and psychological needs of children
Verified
Key Learning Objectives:
- Understand the physical needs of children
- Understand the psychological needs of children
- Know what support is available to help meet the needs of children
104
Undertaking work placement
Verified
Key Learning Objectives:
- be able to identify potential work placement opportunities
- know what is expected during the work placement
- be able to reflect on the experience of the work placement
105
Using cooking skills in a domestic kitchen
Verified
Key Learning Objectives:
- Understand the importance of health and safety in a domestic kitchen
- Understand how to plan and cost nutritionally balanced meals
- Be able to use a range of domestic equipment and cooking methods to cook a two course meal
106
Using materials and equipment for a practical activity
Verified
Key Learning Objectives:
- know how to use materials and equipment for an activity
- be able to review the use of materials and equipment
107
Valuing equality and diversity
Verified
Key Learning Objectives:
- Understand aspects of equality
- Understand aspects of diversity
- Understand aspects of discrimination
108
Wash the outside of a motor car or van
Verified
Key Learning Objectives:
- Be able to wash the outside of a motor car or van
109
Wax and polish a motor car or van
Verified
Key Learning Objectives:
- Be able to wax and polish a motor car or van
110
Work awareness
Verified
Key Learning Objectives:
- Know the types of employers in the local area
- Understand employers expectations
- Be able to relate employer expectations to own activities
111
Work safely
Verified
Key Learning Objectives:
- Be able to follow health and safety procedures
- Know how to work safely
- Be able to respond to a fire or smoke alram
112
Work-based experience
Verified
Key Learning Objectives:
- Be able to prepare for his/her work experience
- Be able to plan a journey to work
- Be able to follow requirements during the work experience
- Be able to complete a work experience review
113
Working as part of a group
Verified
Key Learning Objectives:
- be able to recognise different groups
- know how to work with others in a group
- be able to work as part of a group
114
Working as part of a team
Verified
Key Learning Objectives:
- understand how to work as part of a team
- understand the benefits of team working
- understand how to work towards a team task
- be able to follow the plan to achieve the task
115
Workplace safety and emergency procedures
Verified
Key Learning Objectives:
- Be able to respond to a fire or smoke alarm
- Be able to recognise hazard warning signs and symbols
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3561/X
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2014