City & Guilds
Level 1
QN: 601/7409/2
Curriculum Active
City & Guilds Level 1 Award for Skills for Employment in the Hospitality Industry
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 672 hours.
Qualification Level
Level 1
Awarding Body
City & Guilds
Syllabus Units
39 Units
Guided Hours
672 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Alternatives to paid work
Verified
Key Learning Objectives:
- be able to recognise the different types of alternatives to paid work
- know how to access information about alternatives to paid work
- understand that skills and qualities gained from alternatives to paid work may be used in other areas of life
2
Applying for a job
Verified
Key Learning Objectives:
- Understand different methods of applying for jobs
- Be able to complete a job application
3
Assertive living
Verified
Key Learning Objectives:
- Understand different types of behaviour.
- Understand what is meant by the term 'self-esteem' and how it can be improved.
- Know about stress and ways it can be reduced.
- Understand the benefits of being assertive.
4
Awareness of equality and diversity
Verified
Key Learning Objectives:
- understand the meaning of the term equality
- understand the meaning of diversity
- understand why it is important to have knowledge of diversity
- understand why it is important to have knowledge about different faiths
5
Awareness of Stress and Stress Management
Verified
Key Learning Objectives:
- 01 Understand and recognise the symptoms of stress, 02 Understand the impact of stress on an individual, 03 recognise different stress management techniques
6
Building working relationships in the workplace
Verified
Key Learning Objectives:
- Understand why it is important to interact positively with people in the workplace
- Understand the meaning of the term diversity
- Be able to interact productively with people in the workplace
7
Business and customer awareness
Verified
Key Learning Objectives:
- be able to recognise different types of employers
- understand employer needs in the workplace
8
Career planning and making applications
Verified
Key Learning Objectives:
- Be able to choose a suitable career pathway
- Be able to identify a suitable job, training programme or course
- Understand how to prepare a curriculum vitae
- Understand how candidates are selected for interview
- Be able to apply for a job, training placement or course
- Understand the interview process
9
Career progression
Verified
Key Learning Objectives:
- Understand the importance of career progression
- Understand information, advice and guidance available for career progression
- Understand skills and qualities needed to progress a career
- Be able to plan for career progression
10
Contributing to a team
Verified
Key Learning Objectives:
- Be able to give reasons why effective team
- work is important
- Understand how team values and procedures can vary
- Understand the roles people may take in a team
- work situation
- Understand what needs to be done to achieve a team goal
- Be able to work with others towards achieving shared objectives in a well-defined situation, Be aware of own contribution to team progress
11
Coping with change
Verified
Key Learning Objectives:
- be able to identify types of change
- understand the impact of change
- understand ways of coping with change
12
Dealing with problems
Verified
Key Learning Objectives:
- know how to recognise a problem
- be able to plan a solution to a problem
- be able to review a planned solution to a problem
13
Developing personal confidence
Verified
Key Learning Objectives:
- understand the meaning of personal confidence and self-awareness
- know current levels of personal/self confidence
- be able to develop personal confidence and self-awareness
14
Effective communication
Verified
Key Learning Objectives:
- understand why effective communication is important
- understand the importance of positive and appropriate behaviour
- understand the importance of feedback
15
Enterprise activity - producing a product or service
Verified
Key Learning Objectives:
- Be able to plan to produce a product or provide a service
- Be able to produce a product or provide a service
- Be able to advertise a product or service
- Be able to review an enterprise activity
16
Environmental awareness
Verified
Key Learning Objectives:
- understand the meaning of environmental awareness
- know the issues that affect the environment
- be able to recognise ways to improve the environment
17
Interpersonal relationships
Verified
Key Learning Objectives:
- Understand interpersonal relationships
- Understand how to interact positively with others
18
Interview skills
Verified
Key Learning Objectives:
- Know how to prepare for an interview
- Be able to present and perform well at an interview
- Be able to review own performance at an interview
19
Introduction to alcohol awareness
Verified
Key Learning Objectives:
- know the difference between soft drinks and alcoholic drinks
- understand current guidelines regarding alcohol
- understand the effects of alcohol
- understand the impact alcohol mis
- use can have on others
- know where to get help, advice and information to combat alcohol mis
20
Introduction to decision-making
Verified
Key Learning Objectives:
- understand the importance of decision-making
- know how to recognise effective decision-making
- understand the need to review the decision-making process
21
Introduction to drug awareness
Verified
Key Learning Objectives:
- know the difference between legal and illegal drugs
- understand current drug classification and the law
- understand effects of drug mis
- understand the impact of drug mis
- know where to get help, advice and information to combat drug mis
22
Introduction to the Hospitality Industry
Verified
Key Learning Objectives:
- Know the structure of the hospitality industry
- Know the career opportunities in the hospitality industry
23
Investigating rights and responsibilities at work
Verified
Key Learning Objectives:
- understand rights and responsibilities in the workplace
- know laws that can protect the rights of employees
24
Keeping safe
Verified
Key Learning Objectives:
- understand different types of risk to personal safety
- understand ways of minimising risks to personal safety
- know sources of support
25
Managing personal finance
Verified
Key Learning Objectives:
- understand sources of income and outgoings
- know how to reduce expenditure
- understand how to plan a personal budget
- be able to recognise the products provided by financial institutions
- understand the advantages and disadvantages of borrowing money
- understand how to obtain help with managing own money
26
Planning for progression
Verified
Key Learning Objectives:
- Understand own study or training programme
- Know the facilities and services provided in the place of study or training
- Be able to recognise personal strengths (skills, qualities and attitudes) needed for learning and work
- Be able to action plan for self improvement
27
Preparing for work
Verified
Key Learning Objectives:
- be able to recognise personal skills and qualities needed for work
- know how to find out about a range of jobs
- understand the need to develop own skills
- know the information required by potential employers
28
Recognising employment opportunities
Verified
Key Learning Objectives:
- understand the different types of employment opportunities
- understand the meaning of the term labour market
- know local labour market sources of employment opportunities
- understand what is meant by the term ‘hidden’ labour market
29
Rights and responsibilities in the workplace
Verified
Key Learning Objectives:
- Understand that employees have rights
- Understand that employees have responsibilities
- Understand why health and safety rules are important
30
Safe learning in the workplace
Verified
Key Learning Objectives:
- Understand health and safety legislation for the workplace
- Understand risks and hazards in the workplace
- Know how to reduce risk in the workplace
- Be able to carry out a risk assessment
- Know what responsibilities people have for safety in the workplace
31
Searching for a job
Verified
Key Learning Objectives:
- be able to research job opportunities, be able identify suitable job vacancies
32
Understanding assertive behaviour
Verified
Key Learning Objectives:
- understand the meaning of assertiveness
- understand the effects of assertive behaviour
33
Understanding conflict at work
Verified
Key Learning Objectives:
- Understand the ca
- use and effect of conflict in the place of work.
- Recognise types of behaviour that are unacceptable in a work situation.
- Understand how conflict in a work situation can be prevented.
34
Understanding personal finance for employment
Verified
Key Learning Objectives:
- Understand salary expressed in different ways
- Understand a payslip
- Know how to create a budget to cover work related expenses
35
Undertaking work placement
Verified
Key Learning Objectives:
- Be able to identify potential work placement opportunities
- Know what is expected during the work placement
- Be able to reflect on the experience of the work placement
36
Using materials and equipment for a practical activity
Verified
Key Learning Objectives:
- know how to use materials and equipment for an activity
- be able to review the use of materials and equipment
37
Valuing equality and diversity
Verified
Key Learning Objectives:
- Understand aspects of equality
- Understand aspects of diversity
- Understand aspects of discrimination
38
Work-based experience
Verified
Key Learning Objectives:
- Be able to prepare for his/her work experience
- Be able to plan a journey to work
- Be able to follow requirements during the work experience
- Be able to complete a work experience review
39
Working as part of a team
Verified
Key Learning Objectives:
- Understand why effective team
- work is important
- Understand team values and goals
- Understand the roles people may take in a team
- Understand how to achieve a team goal
- Be able to implement and review the plan
- Be able to reflect on the effectiveness of the plan
Regulatory & Verification Details
- Qualification Number (QN)
- 601/7409/2
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2015