City & Guilds
Level 2
QN: 601/3645/5
Curriculum Active
City & Guilds Level 2 Certificate in Employability Skills
Official qualification regulated by Ofqual, awarded by City & Guilds. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1654 hours.
Qualification Level
Level 2
Awarding Body
City & Guilds
Syllabus Units
93 Units
Guided Hours
1654 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Alcohol awareness
Verified
Key Learning Objectives:
- Know the difference between soft drinks and alcoholic drinks
- Understand current guidelines regarding alcohol
- Understand the effects of alcohol
- Understand the impact alcohol mis
- Know where to get help, advice and information to combat alcohol mis
2
Alternatives to paid work
Verified
Key Learning Objectives:
- be able to recognise the different types of alternatives to paid work
- know how to access information about alternatives to paid work
- understand that skills and qualities gained from alternatives to paid work may be used in other areas of life
3
Applying for a job
Verified
Key Learning Objectives:
- understand the different ways of applying for jobs
- be able to produce targeted curricula vitae (cv)
- be able to write a covering letter
- be able to complete job applications
4
Assertive living
Verified
Key Learning Objectives:
- Understand different types of behaviour.
- Understand what is meant by the term 'self-esteem' and how it can be improved.
- Know about stress and ways it can be reduced.
- Understand the benefits of being assertive.
5
Awareness of equality and diversity
Verified
Key Learning Objectives:
- understand the meaning of the term equality
- understand the meaning of diversity
- understand why it is important to have knowledge of diversity
- understand why it is important to have knowledge about different faiths
6
Awareness of Stress and Stress Management
Verified
Key Learning Objectives:
- 01 Understand and recognise the symptoms of stress, 02 Understand the impact of stress on an individual, 03 recognise different stress management techniques
7
Behaviour in a business administration environment
Verified
Key Learning Objectives:
- Understand how to communicate effectively in a business administration environment.
- Be able to communicate effectively in a business administration environment.
- Understand professional behaviour in a business administration environment.
- Be able to display professional behaviour for a business administration environment.
- Understand how policies and procedures impact employees’ behaviour within an organisation.
8
Building working relationships in the workplace
Verified
Key Learning Objectives:
- Understand why it is important to interact positively with people in the workplace
- Understand the meaning of the term diversity
- Be able to interact productively with people in the workplace
9
Business and customer awareness
Verified
Key Learning Objectives:
- be able to recognise different types of employers
- understand employer needs in the workplace
10
Candidate project
Verified
Key Learning Objectives:
- Plan a project (activity or piece of research)
- Carry out a project
- Evaluate the project
11
Candidate project for learning and work
Verified
Key Learning Objectives:
- Plan a project (activity or piece of research)
- Carry out a project, Present a project
- Evaluate a project
12
Career planning and making applications
Verified
Key Learning Objectives:
- Be able to choose a suitable career pathway
- Be able to identify a suitable job, training programme or course
- Understand how to prepare a curriculum vitae
- Understand how candidates are selected for interview
- Be able to apply for a job, training placement or course
- Understand the interview process
13
Career progression
Verified
Key Learning Objectives:
- Understand the importance of career progression
- Understand information, advice and guidance available for career progression
- Understand skills and qualities needed to progress a career
- Be able to plan for career progression
14
Communicating with others in the workplace
Verified
Key Learning Objectives:
- understand the meaning of communication
- understand the difference between formal and informal communication
- know the most appropriate methods of communicating in the workplace
15
Community project
Verified
Key Learning Objectives:
- Be able to agree a suitable community project
- Be able to plan a suitable community project
- Be able to contribute to a risk assessment for the project
- Be able to follow the project plan
- Be able to review the project
16
Contribute to own healthy living
Verified
Key Learning Objectives:
- understand the importance of leading a healthy lifestyle
- be able to contribute to own healthy lifestyle
- be able to review the activities undertaken to maintain a healthy lifestyle
17
Contributing to a team
Verified
Key Learning Objectives:
- Be able to give reasons why effective team
- work is important
- Understand how team values and procedures can vary
- Understand the roles people may take in a team
- work situation
- Understand what needs to be done to achieve a team goal
- Be able to work with others towards achieving shared objectives in a well-defined situation, Be aware of own contribution to team progress
18
Coping with change
Verified
Key Learning Objectives:
- be able to identify types of change
- understand the impact of change
- understand ways of coping with change
19
Create a positive impression on customers
Verified
Key Learning Objectives:
- Understand a range of dress codes for different job roles.
- Understand the importance of creating a positive impression on customers.
- Understand how to meet customer expectations.
20
Dealing with challenges
Verified
Key Learning Objectives:
- Understand different types of challenge
- Understand how to cope with challenges
- Be able to respond positively to challenges
21
Dealing with problems
Verified
Key Learning Objectives:
- know how to recognise a problem
- be able to plan a solution to a problem
- be able to review a planned solution to a problem
22
Developing performance improvisation techniques
Verified
Key Learning Objectives:
- Understand health and safety measures relating to performance
- Be able to use improvisation
- Be able to reflect on performance
23
Developing personal confidence
Verified
Key Learning Objectives:
- understand the meaning of personal confidence and self-awareness
- know current levels of personal/self confidence
- be able to develop personal confidence and self-awareness
24
Developing skills in caring for young children
Verified
Key Learning Objectives:
- Be able to support the personal care needs of babies and young children
- Know the correct procedures when feeding babies and young children
- Know how to dress children appropriately
- Know how to respond to a baby/child’s need for sleep and rest
25
Disclosure of information
Verified
Key Learning Objectives:
- Understand what is meant by the term ‘disclosure’.
- Know about the current law around disclosure.
- Understand when disclosure is needed.
- Understand the need to maintain own disclosure information.
26
Drug awareness
Verified
Key Learning Objectives:
- Know the difference between legal and illegal drugs
- Understand current drug classification and the law
- Understand effects of drug mis
- Understand the impact of drug mis
- Know where to get help, advice and information to combat drug mis
27
Effective communication
Verified
Key Learning Objectives:
- understand why effective communication is important
- understand the importance of positive and appropriate behaviour
- understand the importance of feedback
28
Effective skills, qualities and attitudes for learning and work
Verified
Key Learning Objectives:
- Be able to demonstrate a range of positive qualities, attitudes and behaviours for learning and work
- Understand why effective communication is important
- Be able to work effectively
29
Enterprise activity - producing a product or service
Verified
Key Learning Objectives:
- Be able to plan to produce a product or provide a service
- Be able to produce a product or provide a service
- Be able to advertise a product or service
- Be able to review an enterprise activity
30
Environmental awareness
Verified
Key Learning Objectives:
- understand the meaning of environmental awareness
- know the issues that affect the environment
- be able to recognise ways to improve the environment
31
Exploring equality and diversity
Verified
Key Learning Objectives:
- understand the meaning of equality
- understand the meaning of diversity
- understand stereotyping and its effects
- understand prejudice and discrimination and their effects
- understand why equality and diversity is important
32
Family relationships
Verified
Key Learning Objectives:
- understand the changing roles of the family
- understand the causes and effects of problems in family relationships
- understand personal responsibilities within the family
- be able to recognise the changing needs of family members
33
Healthy living
Verified
Key Learning Objectives:
- understand the importance of healthy living
- know sources of support for healthy living
- be able to demonstrate a commitment to healthy living
34
Improving practical skills and techniques
Verified
Key Learning Objectives:
- be able to plan a chosen activity
- be able to use practical skills and techniques for a chosen activity
- understand the health and safety requirements to undertake a chosen activity
- be able to recognise areas for development and/or improvement
35
Interpersonal relationships
Verified
Key Learning Objectives:
- Understand interpersonal relationships
- Understand how to interact positively with others
36
Interview skills
Verified
Key Learning Objectives:
- Know how to prepare for an interview
- Be able to present and perform well at an interview
- Be able to review own performance at an interview
37
Introduction to alcohol awareness
Verified
Key Learning Objectives:
- know the difference between soft drinks and alcoholic drinks
- understand current guidelines regarding alcohol
- understand the effects of alcohol
- understand the impact alcohol mis
- use can have on others
- know where to get help, advice and information to combat alcohol mis
38
Introduction to career progression
Verified
Key Learning Objectives:
- Be able to plan for career progression
39
Introduction to continued professional development
Verified
Key Learning Objectives:
- Understand the appraisal process
- Be able to identify the importance of keeping skills and knowledge up to date
40
Introduction to customer service
Verified
Key Learning Objectives:
- Understand why personal appearance is important in the workplace
- Understand the difference between internal and external customers
- Understand the difference between formal and informal communication
- Be able to communicate with customers.
41
Introduction to decision-making
Verified
Key Learning Objectives:
- understand the importance of decision-making
- know how to recognise effective decision-making
- understand the need to review the decision-making process
42
Introduction to drug awareness
Verified
Key Learning Objectives:
- know the difference between legal and illegal drugs
- understand current drug classification and the law
- understand effects of drug mis
- understand the impact of drug mis
- know where to get help, advice and information to combat drug mis
43
Introduction to health and safety awareness in the workplace
Verified
Key Learning Objectives:
- Understand the importance of health and safety in the workplace
- Understand the need for risk assessment, Be aware of the requirements for health and safety in his/her place of work or learning
44
Introduction to leadership
Verified
Key Learning Objectives:
- understand the main styles of leadership
45
Introduction to sustainable development and global citizenship
Verified
Key Learning Objectives:
- Understand the significance of sustainable development
- Understand the significance of global citizenship
- Understand the relationship between sustainable development and global citizenship, Be aware of actions to promote sustainable development and/or global citizenship, Conduct a sustainability survey
- Know how to take action to promote sustainable development and/or global citizenship
46
Introduction to the benefits of coaching
Verified
Key Learning Objectives:
- understand the purpose and benefits of coaching
47
Introduction to the benefits of mentoring
Verified
Key Learning Objectives:
- understand the purpose and benefits of mentoring
48
Introduction to the principles of setting up a business
Verified
Key Learning Objectives:
- understand the rewards and risks of setting up a new business
- be able to identify a viable product or service to market and sell
- understand how to fund new business
- be able to identify sources of advice and support for new business
49
Introduction to understanding growth, social and emotional development in children
Verified
Key Learning Objectives:
- Understand the sequence of growth and development from birth to adolescence
- Understand factors that affect development
- Understand ways to develop children’s communication skills
50
Introduction to working in health care, adult care and child care
Verified
Key Learning Objectives:
- Know the range of service provision available in health care, adult care and child care.
- Know the range of job roles within health care, adult care and child care.
- Know the range of skills and attitudes essential to work within health care, adult care and child care.
- Know legislation, principles and values that underpin health care, adult care and child care.
51
Introduction to working with vulnerable adults
Verified
Key Learning Objectives:
- Understand what is meant by the term ‘vulnerable adult'
- Understand what is meant by ab
- Understand how to minimise ab
52
Investigating rights and responsibilities at work
Verified
Key Learning Objectives:
- understand rights and responsibilities in the workplace
- know laws that can protect the rights of employees
53
Keeping safe
Verified
Key Learning Objectives:
- understand different types of risk to personal safety
- understand ways of minimising risks to personal safety
- know sources of support
54
Managing personal finance
Verified
Key Learning Objectives:
- Understand sources of income and expenditure
- Understand pay slips and bank statements
- Understand the need to manage income and expenditure
- Know how to reduce debt
- Understand a range of financial products and services
- Understand the advantages and disadvantages of saving money
- Understand the advantages and disadvantages of borrowing money
55
Managing time in the workplace
Verified
Key Learning Objectives:
- understand the importance of time management
- understand the techniques that can be used to manage time
- be able to use time management techniques
56
Managing yourself
Verified
Key Learning Objectives:
- Understand the importance of life/work balance
- Understand the importance of a healthy lifestyle for personal effectiveness
- Understand how to ‘work smart’
- Carry out an analysis of self management skills
57
Parenting Awareness
Verified
Key Learning Objectives:
- Understand the demands of looking after a baby
- Understand the sources of help and support available for parents
- Understand how to protect a baby
58
Planning for progression
Verified
Key Learning Objectives:
- Understand own study or training programme
- Know the facilities and services provided in the place of study or training
- Be able to recognise personal strengths (skills, qualities and attitudes) needed for learning and work
- Be able to action plan for self improvement
59
Preparing for an interview
Verified
Key Learning Objectives:
- understand the interview process
- know own skills, qualities, experience and qualifications
- be able to prepare for an interview
60
Preparing for work
Verified
Key Learning Objectives:
- be able to recognise personal skills and qualities needed for work
- know how to find out about a range of jobs
- understand the need to develop own skills
- know the information required by potential employers
61
Recognise the benefits of having a work/life balance
Verified
Key Learning Objectives:
- be able to recognise the importance of having a work/like balance
- know how the effective use of leisure time helps with work/life balance
- know how to make the most of leisure time
62
Recognising employment opportunities
Verified
Key Learning Objectives:
- understand the different types of employment opportunities
- understand the meaning of the term labour market
- know local labour market sources of employment opportunities
- understand what is meant by the term ‘hidden’ labour market
63
Rights and responsibilities in the workplace
Verified
Key Learning Objectives:
- Understand that employees have rights
- Understand that employees have responsibilities
- Understand why health and safety rules are important
64
Rights, responsibilities and citizenship
Verified
Key Learning Objectives:
- Understand individual rights and responsibilities
- Understand rights and responsibilities of a citizen
- Understand aspects of rules and laws
- Know different types of elections
65
Safe learning in the workplace
Verified
Key Learning Objectives:
- Understand health and safety legislation for the workplace
- Understand risks and hazards in the workplace
- Know how to reduce risk in the workplace
- Be able to carry out a risk assessment
- Know what responsibilities people have for safety in the workplace
66
Searching for a job
Verified
Key Learning Objectives:
- be able to research job opportunities, be able identify suitable job vacancies
67
Self assessment and development
Verified
Key Learning Objectives:
- Be able to take an active role in self-assessment and self-development
- Be able to develop a plan for self-development
- Be able to implement and review a plan for self-development
- Be able to reflect on the effectiveness of the self-development plan
68
Sex and relationship Education
Verified
Key Learning Objectives:
- Understand a range of relationships, sexuality and recognise the impact of cultural differences
- Understand the qualities and attributes which help individuals form positive consensual relationships
- Understand rights and responsibilities within a relationship
- Understand elements of the law in relation to sex and sexuality
- Understand how the body works in relation to sexual activity
- Understand the range and purpose of male and female contraception methods, Be aware of the agencies able to give help, advice and treatment on contraceptive and sexual health
69
Supporting others
Verified
Key Learning Objectives:
- Identify others who need support
- Know what he/she can do to support others
- Understand what he/she cannot do to support others and why, Be aware of relevant health and safety issues
- Be able to support others
- Review the effectiveness of the support given
70
Teamworking skills
Verified
Key Learning Objectives:
- Understand why effective team
- work is important
- Understand the roles people may take in a team
- work situation
- Understand the role of conflict
- Understand what needs to be done to achieve a particular goal
- Work with others towards achieving shared objectives
- Reflect on own performance and that of the team
71
The customer service experience
Verified
Key Learning Objectives:
- Know about the customer service experience.
- Know how customer satisfaction is achieved.
- Be able to build a rapport with customers.
72
Understanding assertive behaviour
Verified
Key Learning Objectives:
- understand the meaning of assertiveness
- understand the effects of assertive behaviour
73
Understanding child development
Verified
Key Learning Objectives:
- Understand the development of children
- Understand the nature and importance of play in the development of children
- Understand how to create a safe environment for children
74
Understanding children's social and emotional development
Verified
Key Learning Objectives:
- Understand the social and emotional needs of children
- Understand how children acquire their behaviour patterns
75
Understanding conflict at work
Verified
Key Learning Objectives:
- Understand the ca
- use and effect of conflict in the place of work.
- Recognise types of behaviour that are unacceptable in a work situation.
- Understand how conflict in a work situation can be prevented.
76
Understanding crime and its effects
Verified
Key Learning Objectives:
- understand why people can be at risk of being involved in crime
- understand the effects of crime
- understand the support available for victims and offenders
77
Understanding eating disorders
Verified
Key Learning Objectives:
- be able to recognise different types of eating disorders
- understand the physical effects of eating disorders
- understand the emotional effects of eating disorders
- recognise problems that can lead to an eating disorder
- know the sources of help available to combat eating disorders
78
Understanding personal finance for employment
Verified
Key Learning Objectives:
- Understand salary expressed in different ways
- Understand a payslip
- Know how to create a budget to cover work related expenses
79
Understanding the language and culture of a community
Verified
Key Learning Objectives:
- Understand how the cultures of communities vary
- Understand the culture of a community
- Be able to use another language
80
Understanding the physical and psychological needs of children
Verified
Key Learning Objectives:
- Understand the physical needs of children
- Understand the psychological needs of children
- Know what support is available to help meet the needs of children
81
Undertaking work placement
Verified
Key Learning Objectives:
- Be able to identify potential work placement opportunities
- Know what is expected during the work placement
- Be able to reflect on the experience of the work placement
82
Using cooking skills in a domestic kitchen
Verified
Key Learning Objectives:
- Understand the importance of health and safety in a domestic kitchen
- Understand how to plan and cost nutritionally balanced meals
- Be able to use a range of domestic equipment and cooking methods to cook a two course meal
83
Using materials and equipment for a practical activity
Verified
Key Learning Objectives:
- know how to use materials and equipment for an activity
- be able to review the use of materials and equipment
84
Using tools and equipment
Verified
Key Learning Objectives:
- be able to maintain a range of tools and/or equipment
- be able to use a range of tools and equipment
- be able to store a range of tools and equipment
85
Valuing customers
Verified
Key Learning Objectives:
- Understand the importance of customers to organisations
- Understand the importance of customer confidence and retention
- Know how to interact effectively with customers
- Understand how to develop productive relationships with customers
86
Valuing equality and diversity
Verified
Key Learning Objectives:
- Understand aspects of equality
- Understand aspects of diversity
- Understand aspects of discrimination
87
Work-based experience
Verified
Key Learning Objectives:
- Be able to prepare for his/her work experience
- Be able to plan a journey to work
- Be able to follow requirements during the work experience
- Be able to complete a work experience review
88
Working as part of a team
Verified
Key Learning Objectives:
- Understand why effective team
- work is important
- Understand team values and goals
- Understand the roles people may take in a team
- Understand how to achieve a team goal
- Be able to implement and review the plan
- Be able to reflect on the effectiveness of the plan
Regulatory & Verification Details
- Qualification Number (QN)
- 601/3645/5
- Regulated Status
- Available to learners
- Awarding Body
- City & Guilds
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Aug 2014