ETCAL
Level 1
QN: 603/4545/7
Curriculum Active
ETCAL Level 1 Certificate of Introduction to Customer Service
Official qualification regulated by Ofqual, awarded by ETCAL. Classified as a Vocationally-Related Qualification. Total guided learning hours: 157 hours.
Qualification Level
Level 1
Awarding Body
ETCAL
Syllabus Units
7 Units
Guided Hours
157 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
ETCAL Level 1 Certificate of Introduction to Customer Service
Verified
Key Learning Objectives:
- Understand key principles and core concepts of ETCAL Level 1 Certificate of Introduction to Customer Service.
- Apply practical knowledge, methods, and evaluation in ETCAL Level 1 Certificate of Introduction to Customer Service.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/4545/7
- Regulated Status
- Available to learners
- Awarding Body
- ETCAL
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Jun 2019