ETCAL
Level 1
QN: 603/5754/X
Curriculum Active
ETCAL Level 1 Diploma in Personal and Social Skills
Official qualification regulated by Ofqual, awarded by ETCAL. Classified as a Other Life Skills Qualification. Total guided learning hours: 760 hours.
Qualification Level
Level 1
Awarding Body
ETCAL
Syllabus Units
34 Units
Guided Hours
760 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying for Opportunities
Verified
Key Learning Objectives:
- Know the type of information usually asked for in applications
- Understand how a straightforward job application form should be completed and an accompanying letter written
- Identify and select alternative routes to direct applications online
- Applying for opportunities online
2
Basic Principles of Self Employment
Verified
Key Learning Objectives:
- Understand the opportunities for self-employment across a variety of sectors
- Understand the need for managing income and expenditure
- Understand how to plan and be organised for self-employed activity
- Know how to access and use the appropriate support available to self-employed people
- Know about budgets
- Know about budgetary control
3
Bullying Awareness
Verified
Key Learning Objectives:
- Know about various forms of bullying
- Understand how to identify the affects bullying has on individuals
- Know where and how to access help
4
Career Progression Opportunities
Verified
Key Learning Objectives:
- Understand the ways available to progress careers
- Know how to carry out self-assessment for a different type of career pathway
- Know how to successfully research for a chosen career pathway
- Be able to make a S.M.A.R.T plan for career progression in a chosen pathway
5
Climate Change and Taking action through Sustainability
Verified
Key Learning Objectives:
- Know the factors that impact our environment
- Understand what is meant by sustainability
- Know the factors that affect sustainability
- Understand the impact of both short term and long-term climate change
- Know how to manage the impact of carbon emissions
- Demonstrate how you can take action
6
Communication within customer services
Verified
Key Learning Objectives:
- Know how to communicate within a customer service role
- Be able to communicate effectively with customers
7
County Lines Awareness
Verified
Key Learning Objectives:
- Understand what county lines are
- Understand how county lines can affect yourself and your friends
- Know about the various forms of county lines
- Know how to challenge and support friends and associates involved in county lines
8
Digital presence, awareness and safety
Verified
Key Learning Objectives:
- Understand the importance of secure data access, maintenance and storage
- Know how to select and maintain appropriate security measures to safeguard devices and data
- Understand the threats to personal security when using the internet
- Demonstrate how to protect digital devices against threats to personal security
- Understand the consequences of sharing personal data in a digital environment
- Understand legal protections for personal data
9
Environmental Responsibility in the Workplace
Verified
Key Learning Objectives:
- Understand the scope of environmental impacts generated by business
- Understand what climate change is
- Know the importance and urgency of reducing carbon emissions from business
- Understand some of the main business responses to environmental challenges
- Understand the roles that an employee can play in environmental and carbon management
10
Equality and Diversity in Everyday Life
Verified
Key Learning Objectives:
- Understand what is meant by Equality and Diversity
- Understand the term discrimination
- Know how to consider own attitude and beliefs
11
Ethical use of Artificial Intelligence (AI)
Verified
Key Learning Objectives:
- Understand Artificial Intelligence and its use
- Understand the impact of AI on society and employment
- Understand data privacy and safety in Artificial Intelligence
- Understand ethical considerations in Artificial Intelligence
- Understand the ethical use of Artificial Intelligence in training and education
12
First Aid Essentials
Verified
Key Learning Objectives:
- Understand the role and responsibilities of a first aider
- Be able to assess an incident
- Be able to manage an unresponsive casualty who is breathing normally
- Be able to manage an unresponsive casualty who is not breathing normally
- Be able to recognise and assist a casualty who is chocking
- Be able to manage a casualty with external bleeding
- Be able to manage a casualty who is in shock
- Be able to manage a casualty with a minor injury
13
Forming Positive Relationships
Verified
Key Learning Objectives:
- Understand there is a range of relationships and what they might be
- Know how each individual might form positive relationships
- Understand how the law impacts sex and sexuality related relationships
- Know how to identify and understand own positive relationships
14
Fundamentals of working in a customer service environment
Verified
Key Learning Objectives:
- Understand the importance of customer services
- Understand the factors that affect customer service
- Understand how to work in a customer service role
- Understand how to refer customers’ queries and problems to others
15
Habit Management
Verified
Key Learning Objectives:
- Understand what we mean by habits
- Know how to make and break habits
16
Introduction to using Spreadsheets
Verified
Key Learning Objectives:
- Identify appropriate spreadsheet applications
- Know how to use basic tools within the spreadsheet to summarise and display the information
- Know how to use applicable tools and techniques within the spreadsheet to present the information effectively
17
Introduction to using Word Processing software
Verified
Key Learning Objectives:
- Identify appropriate word processing applications
- Demonstrate how to input the required information into the document
- Know how to use word processing software tools to format and present documents
18
Level 1 Unit Awareness of Safeguarding and Protecting Vulnerable Adults, Children and Young People
Verified
Key Learning Objectives:
- Understand the principles relating to protecting and safeguarding vulnerable adults, children and young people
19
Managing Own Finances
Verified
Key Learning Objectives:
- Know how to plan personal finances
- Know what is involved and how to save money
- Understand what is involved in borrowing money
20
Participation Personal Behaviours and Standards
Verified
Key Learning Objectives:
- Understand the behaviours, attitudes and attributes required for participation
- Understand emotional and behavioural impact of self and others
- Be able to recognise areas for personal development
- Contribute towards team working, creating a positive working environment and delivering common goals
21
Personal Change Management
Verified
Key Learning Objectives:
- Know how to approach and identify change situations
- Understand the effects of change
- Understand the difference between opportunities and dangers during change
22
Personal Confidence in Digital Skills
Verified
Key Learning Objectives:
- Understand how digital technology can support personal development
- Know how to use digital devices effectively
- Know how to access, search for
- select and use internet-based information
- Know how to select and use IT to communicate and exchange information
23
Personal Resilience and Perseverance
Verified
Key Learning Objectives:
- Know there are different types of resilience and why this is important
- Identify situations where resilience is needed
- Identify how better emotional resilience and perseverance can be encouraged and developed
24
Personal Stress Management
Verified
Key Learning Objectives:
- Understand what is meant by the term stress
- Know what the potential effects of stress are
- Understand how it is possible to manage stress
25
Problem Solving
Verified
Key Learning Objectives:
- Understand how to identify problems
- Understand the impact problems can ca
- Understand why these problems may have occurred
- Understand the benefits of solving problems in a structured way
- Demonstrate the skills required to work with others to solve problems
- Review proposed solutions to problems in a structured way
26
Produce a CV
Verified
Key Learning Objectives:
- Know the type of information usually included in a CV
- Understand the importance of a reference
- Produce a CV
- Understand feedback on a CV
- Be able to update a CV to meet job requirements
27
Recycling and Waste Management
Verified
Key Learning Objectives:
- Understand how waste impacts on the environment
- Understand the legal requirements related to waste management
- Be able to report and address potential safety issues in the workplace.
- Be able to identify, sort and prepare recyclable materials
- Understand how to minimise the environmental impact of recycling operations
28
Resolving Conflict
Verified
Key Learning Objectives:
- Understand the different types of conflict
- Understand the behaviours and triggers in relation to conflict
- Know about resolving conflict
- Know how to re
- solve conflict
29
Setting and Achieving Personal Goals
Verified
Key Learning Objectives:
- Understand the reasons for setting goals
- Know about the importance of monitoring progress and learning from failure
- Know how to set personal goals and plan in order to achieve them
30
Succeed at an Interview
Verified
Key Learning Objectives:
- Know how to prepare for an interview
- Know how to conduct themselves in an appropriate manner during an interview
- Know how to review their interview performance
- Know how to evaluate an opportunity before making an informed decision
31
Transferable Skills and Qualities
Verified
Key Learning Objectives:
- Understand how to recognise their own qualities and skills that can be transferred into a working environment
- Assess opportunities that canhelp develop transferable qualities and skills needed for a working environment
- Demonstrate how own transferable qualities and skills can be used when applying for jobs
32
Understanding and Displaying British Values
Verified
Key Learning Objectives:
- Understand what democracy is
- Know about the basic rule of law in Britain
- Understand Individual Liberty
- Understand mutual respect and tolerance
- Know and understand extremism
- Understand how to personally safeguard against radicalisation
33
Understanding Radicalisation
Verified
Key Learning Objectives:
- Know what the term radicalisation means
- Understand how to identify those who might be vulnerable to radicalisation
- Know how to challenge others with extreme views
34
Understanding the term Mental Health
Verified
Key Learning Objectives:
- Understand what is meant by the term Mental Health
- Know what the effects of mental ill-health are on personal and social status
- Know what responses might be encountered with regard to mental health issues
- Understand the relationship between cultural diversity and mental health issues
Regulatory & Verification Details
- Qualification Number (QN)
- 603/5754/X
- Regulated Status
- Available to learners
- Awarding Body
- ETCAL
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Apr 2020