Focus Awards Level 2 Award in Workskills (RQF)
Official qualification regulated by Ofqual, awarded by Focus Awards. Classified as a Vocationally-Related Qualification. Total guided learning hours: 1730 hours.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
Focus Awards Level 2 Award in Workskills (RQF)
Career Development
- Identify sources of careers information and how to use them
- Assess personal strengths and weaknesses in relation to career choices
- Create a personal career development plan with achievable goals
Focus Awards Level 2 Award in Workskills (RQF)
Investigating Rights and Responsibilities at Work
- Identify the main rights of employees in the workplace
- Explain the importance of respecting the rights of others in the workplace
- Describe the key responsibilities of employees in the workplace
- Identify sources of help for problems with rights and responsibilities at work
Focus Awards Level 2 Award in Workskills (RQF)
Learning from More Experienced People
- Identify potential more experienced people in a given context
- Explain the benefits of learning from more experienced people
- Demonstrate how to learn from a more experienced person through observation and questioning
- Reflect on what has been learned from a more experienced person
- Describe how the learning from a more experienced person can be applied in own development
Focus Awards Level 2 Award in Workskills (RQF)
Giving and Receiving Feedback
- Explain the purpose of constructive feedback in the workplace
- Demonstrate the ability to give constructive feedback in a simulated or real work context
- Demonstrate the ability to receive constructive feedback in a simulated or real work context
- Reflect on own skills in giving and receiving constructive feedback, identifying strengths and areas for improvement
Focus Awards Level 2 Award in Workskills (RQF)
Contributing to Meetings
- Identify the key aspects of a meeting, including purpose, agenda, roles, and outcomes.
- Explain the purpose and importance of an agenda and minutes in a meeting.
- Describe common meeting problems and propose practical solutions.
- Demonstrate effective contribution to a meeting discussion by expressing ideas clearly and listening to others.
- Take responsibility for an agenda item by preparing, presenting, and following up on it.
- Evaluate the effectiveness of a meeting and suggest improvements.
Focus Awards Level 2 Award in Workskills (RQF)
Building Working Relationships with Colleagues
- Explain how different roles in a workplace depend on each other to achieve shared goals.
- Describe how an individual's behaviour can positively or negatively affect colleagues and team performance.
- Demonstrate positive behaviours that promote effective working with others in a practical context.
Focus Awards Level 2 Award in Workskills (RQF)
Developing Confidence for Work
- Describe the benefits of confidence for work
- Explain how assertive behaviour supports confidence
- Identify techniques for developing confidence in the workplace
- Demonstrate assertive communication in a work-related scenario
Focus Awards Level 2 Award in Workskills (RQF)
Building Working Relationships with Customers
- Describe how personal presentation affects customer perceptions
- Explain the importance of following organisational protocols when dealing with customers
- Demonstrate positive interaction with customers in line with given protocols
- Identify appropriate verbal and non-verbal communication techniques for customer interactions
- Evaluate the impact of self-presentation on customer relationships
Focus Awards Level 2 Award in Workskills (RQF)
Managing Your Health at Work
- Identify the benefits of being healthy at work for the individual and the employer
- Describe common health risks in the workplace and their potential impact
- Explain how lifestyle choices such as diet, exercise, and sleep affect work performance
- Outline strategies for managing stress at work
- Demonstrate how to maintain good posture and use ergonomic principles to prevent injury
- Explain the responsibilities of employers and employees in maintaining workplace health
Focus Awards Level 2 Award in Workskills (RQF)
Learning from Work Placement
- Reflect on the skills and knowledge acquired during the work placement.
- Evaluate the effectiveness of the work placement in meeting personal learning objectives.
- Identify areas for improvement in the work placement experience.
- Propose strategies to enhance future work placement experiences.
- Set specific, measurable, achievable, relevant, and time-bound (SMART) career-related goals based on placement learning.
- Create an action plan to achieve career-related goals using insights from the work placement.
Focus Awards Level 2 Award in Workskills (RQF)
Managing a Work-life Balance
- Define work-life balance and explain its importance for individuals and employers
- Identify common causes of stress in the workplace and personal life
- Explain the physical, emotional, and behavioural effects of stress on work-life balance
- Apply techniques for managing time and setting priorities to improve work-life balance
- Create a personal action plan to achieve a better work-life balance
Focus Awards Level 2 Award in Workskills (RQF)
Learning from More Experienced People
- Identify situations in the workplace where interaction with more experienced people is likely
- Describe the working practices of more experienced people that contribute to their effectiveness
- Explain how learning from more experienced people can improve own performance
- Apply techniques for learning from more experienced people to a given work scenario
Focus Awards Level 2 Award in Workskills (RQF)
Learning with Colleagues and Other Learners
- Identify different situations where learning can take place in a work environment
- Explain the benefits of learning with colleagues and other learners
- Demonstrate effective interaction with colleagues or other learners in a learning situation
- Describe different individual learning styles and their characteristics
- Apply techniques to record progress in learning
- Review own learning progress against set objectives
Focus Awards Level 2 Award in Workskills (RQF)
Academic Research Skills
- Understand how to research for a study topic, Be able to implement research of relevant topic, Be able to evaluate research conclusions
Focus Awards Level 2 Award in Workskills (RQF)
Applying for a Job
- Identify different methods of applying for a job
- Describe the advantages and disadvantages of each application method
- Prepare a job application for a specific job role
- Complete an application form accurately
- Tailor a CV and cover letter to a specific job
- Review and check a job application for errors
Focus Awards Level 2 Award in Workskills (RQF)
Coaching Skills for the Workplace
- Know the value of coaching to the coach, coachee and stakeholder, Understand the characteristics and skills of a coach and coachee, Be able to use coaching skills
Focus Awards Level 2 Award in Workskills (RQF)
Career Progression
- Know the importance of career progression, Know skills and qualities for career progression, Be able to use information and guidance related to career progression
Focus Awards Level 2 Award in Workskills (RQF)
Developing Personal Skills for Leadership
- Know the main features of leadership., Know how to demonstrate own leadership skills., Be able to prepare for a leadership activity.
Focus Awards Level 2 Award in Workskills (RQF)
Communicating Solutions to Others
- Know how to solve problems, Know how to communicate the solution appropriately to others, Be able to communicate the solution appropriately to others, Be able to review own performance
Focus Awards Level 2 Award in Workskills (RQF)
Conduct at Work
- Know about appropriate conduct for the workplace, Be able to demonstrate good conduct, Be able to carry out a review of own conduct
Focus Awards Level 2 Award in Workskills (RQF)
Literacy for the workplace
- Be able to understand straightforward work-related text, Be able to write text about work-related issues using correct language, Be able to communicate effectively for the workplace
Focus Awards Level 2 Award in Workskills (RQF)
Effectiveness at Work
- Understand effective workplace behaviour., Be able to demonstrate effective working practice., Be able to evaluate their own practice.
Focus Awards Level 2 Award in Workskills (RQF)
Alternatives to Paid Work
- Know different alternatives to paid work, Know the benefits that individuals can gain from taking part in alternatives to paid work
Focus Awards Level 2 Award in Workskills (RQF)
Introduction to Health and Safety at Work
- Know about health and safety for the workplace, Know potential workplace hazards, Know about workplace emergencies
Focus Awards Level 2 Award in Workskills (RQF)
Being Responsible for Other People’s Money
- Know about different methods of payment, Know procedures that might apply when responsible for other people’s money, Know the importance of handling other people’s money responsibly, Be able to handle financial transactions responsibly
Focus Awards Level 2 Award in Workskills (RQF)
Critical Thinking
- Know the value of critical thinking skills, Understand how to think critically, Be able to develop own critical thinking skills
Focus Awards Level 2 Award in Workskills (RQF)
Alternatives to Paid Work
- Understand different alternatives to paid work., Understand how to transfer the skills, qualities and knowledge gained from alternatives to paid work to other areas of life.
Focus Awards Level 2 Award in Workskills (RQF)
Interview Skills
- Be able to prepare to be interviewed, Be able to respond to questions in an interview, Be able to assess own performance in an interview
Focus Awards Level 2 Award in Workskills (RQF)
Communication Skills for Work
- Know about communication for the workplace, Be able to communicate for the workplace
Focus Awards Level 2 Award in Workskills (RQF)
Developing Personal Presentation Skills for the Workplace
- Know about personal presentation for the workplace, Be able to present self appropriately for the workplace
Focus Awards Level 2 Award in Workskills (RQF)
Health and Safety at Work
- Know about health and safety responsibilities for the workplace, Know about risks and hazards in the workplace, Know emergency procedures in the workplace, Be able to work safely in a workplace environment
Regulatory & Verification Details
- Qualification Number (QN)
- 601/7688/X
- Regulated Status
- Available to learners
- Awarding Body
- Focus Awards
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Oct 2015