GA
Level 1
QN: 603/1060/1
Curriculum Active
GA Level 1 Award in Employability
Official qualification regulated by Ofqual, awarded by GA. Classified as a Other Life Skills Qualification. Total guided learning hours: 300 hours.
Qualification Level
Level 1
Awarding Body
GA
Syllabus Units
20 Units
Guided Hours
300 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
GA Level 1 Award in Employability
Being Healthy and Safe at Work
Verified
Key Learning Objectives:
- Identify common hazards in a work or learning environment
- Explain the importance of following health and safety requirements
- Demonstrate safe methods for carrying out tasks
- Describe the actions to take in response to an emergency or accident
2
GA Level 1 Award in Employability
Being Managed at Work
Verified
Key Learning Objectives:
- Describe the main responsibilities of a manager in the workplace.
- Explain why effective management is important for both employees and the organisation.
- Identify personal qualities that contribute to a positive working relationship with a manager.
- Demonstrate appropriate behaviours when interacting with a manager.
- Evaluate how the manager-employee relationship can affect an individual's job satisfaction and performance.
3
GA Level 1 Award in Employability
Completing a Job Application
Verified
Key Learning Objectives:
- Know the type of information usually in a job applicationComplete a job application including a supporting letter/statement
4
GA Level 1 Award in Employability
Coping with Change at Work
Verified
Key Learning Objectives:
- Understand change at work why it may happenUnderstand the impact of change at workUnderstand ways of coping with change at work
5
GA Level 1 Award in Employability
Following Instructions
Verified
Key Learning Objectives:
- Understand spoken and written instructionsFollow spoken instructions, clarifying understandingFollow written instructions
6
GA Level 1 Award in Employability
Making Decisions
Verified
Key Learning Objectives:
- Understand decision making and ways to do soReflect upon and justify decisionsKnow how to make better, more informed decisions
7
GA Level 1 Award in Employability
Personal Qualities and Behaviours for Work
Verified
Key Learning Objectives:
- Identify personal qualities and behaviours that are valued by employers.
- Explain how personal qualities and behaviours can improve employment prospects.
- Demonstrate positive personal qualities and behaviours in a simulated or real work environment.
8
GA Level 1 Award in Employability
Preparing for Interviews
Verified
Key Learning Objectives:
- Know about different selection methodsKnow how to prepare for an interviewUnderstand personal qualities and behaviours for interviewsIdentify strengths and areas of improvement in own performance
9
GA Level 1 Award in Employability
Producing a CV
Verified
Key Learning Objectives:
- Identify the key sections of a CV and the information each should contain
- Explain the purpose and importance of referees in the recruitment process
- Produce a CV that includes accurate personal details, education, work experience, and skills
- Select appropriate referees and provide their correct contact details
- Present information in a clear, logical, and professional format
10
GA Level 1 Award in Employability
Rights and Responsibilities in Employment
Verified
Key Learning Objectives:
- Describe their occupational role and its relationships with other areas within the organisation.
- Identify sources of information, advice, and guidance relevant to their job role.
- Explain the importance of adhering to an organisation’s principles, procedures, and codes of practice.
- Recognise issues of public concern that impact the organisation and its sector.
- Outline the roles and responsibilities of relevant representative bodies.
- Compare the rights and responsibilities of employees and employers in the workplace.
11
GA Level 1 Award in Employability
Searching for Job Opportunities
Verified
Key Learning Objectives:
- Identify different sources for finding job vacancies
- Describe how to use online job search engines effectively
- List the key information included in a job advertisement
- Match personal skills and interests to job requirements
- Explain the importance of networking in job searching
12
GA Level 1 Award in Employability
Social Media for Work
Verified
Key Learning Objectives:
- Describe the importance of social media for professional networking and career opportunities
- Identify common privacy and security threats when using social media for work purposes
- Configure privacy settings on a chosen social media platform to protect personal and organisational data
- Demonstrate how to create and maintain a professional social media profile
- Explain the consequences of inappropriate social media use in a work context
- Outline steps to report and handle security incidents on social media
13
GA Level 1 Award in Employability
Solving Problems at Work
Verified
Key Learning Objectives:
- Identify common problem types encountered in a work setting.
- Describe the stages of a basic problem-solving model.
- Explain how to choose an appropriate solution based on problem type and context.
- Propose a realistic solution for a given workplace scenario.
- Outline the benefits of a systematic approach to problem-solving.
14
GA Level 1 Award in Employability
Teamwork for Employment
Verified
Key Learning Objectives:
- Describe the benefits of effective teamwork in an employment setting
- Identify team roles and responsibilities, including own, within a given task
- Demonstrate appropriate communication and cooperative behaviour during team activities
- Gather and utilise feedback from peers and supervisors to enhance team performance
- Reflect on personal performance, highlighting strengths and areas for improvement
15
GA Level 1 Award in Employability
Understanding Conflict
Verified
Key Learning Objectives:
- Identify common types of conflict and their typical causes in everyday and workplace settings
- Describe the potential consequences of unresolved conflict for individuals and organisations
- Outline typical emotional and physical responses to conflict situations
- Explain how specific behaviours can escalate or de-escalate conflict
16
GA Level 1 Award in Employability
Understanding Effective Customer Service
Verified
Key Learning Objectives:
- Understand the needs of customers
- Understand and demonstrate effective and engaging customer service
- Identify different types of customer needs (e.g., information, assistance, complaint resolution)
- Apply active listening and questioning techniques to clarify customer requirements
- Demonstrate appropriate verbal and non-verbal communication in a customer service interaction
- Explain the impact of effective customer service on business success and personal employability
- Outline strategies for maintaining a positive attitude when dealing with challenging customers
17
GA Level 1 Award in Employability
Understanding Effective Time Management
Verified
Key Learning Objectives:
- Explain the importance of punctuality and reliability in the workplace.
- Identify effective time management techniques to improve productivity.
- Demonstrate the ability to prioritise tasks and set achievable goals.
- Assess the consequences of poor time management on personal and team performance.
18
GA Level 1 Award in Employability
Understanding Finances and Budgets
Verified
Key Learning Objectives:
- Identify different types of income (e.g., wages, benefits, allowances)
- Differentiate between essential and non-essential expenditure
- Complete a simple financial transaction using a payment method
- Interpret key information from a payslip and a bank statement
- Explain the purpose of different savings options
- Create a basic personal budget plan
19
GA Level 1 Award in Employability
Understanding Inductions and First Days at Work
Verified
Key Learning Objectives:
- Identify common features of an effective workplace induction.
- Explain the role of induction in promoting health and safety awareness.
- Describe how to create a positive first impression in a professional environment.
- Outline the importance of receiving information, advice, or guidance at work.
20
GA Level 1 Award in Employability
Understanding the Role of Representative Bodies
Verified
Key Learning Objectives:
- Identify the main types of representative bodies relevant to employment.
- Describe the key functions of trade unions in the workplace.
- Explain the impact of representative bodies on employee rights and working conditions.
- Outline how collective bargaining can influence pay and conditions.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1060/1
- Regulated Status
- Available to learners
- Awarding Body
- GA
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Feb 2017