IAO Level 2 Award in Employability and Personal Development
Official qualification regulated by Ofqual, awarded by IAO. Classified as a Vocationally-Related Qualification. Total guided learning hours: 122 hours.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
IAO Level 2 Award in Employability and Personal Development
Applying for a Job
- Identify different methods of applying for a job
- Prepare a job application for a specific role
- Present a job application appropriately
- Reflect on the appropriateness of a job application
IAO Level 2 Award in Employability and Personal Development
Building working relationships with customers
- 1. Understand how a customer's or client's interactions with employees influence their opinion of an organisation, 2. Understand why organisations normally have protocols for dealing with customers, 3. Be able to interact positively with customers in line with given protocols
IAO Level 2 Award in Employability and Personal Development
Developing self for learning and work
- Understand how to improve own performance through learning, Understand which personal attributes (qualities and attitudes) are needed for success in learning and work, Understand the importance of transferable skills for success in learning and work, Be able to action plan for self development
IAO Level 2 Award in Employability and Personal Development
Effective skills, qualities and attitudes for learning and work
- 1. Understand a range of positive qualities, attitudes and behaviours for learning and work, 2. Understand why effective communication is important, 3. Be able to work effectively
IAO Level 2 Award in Employability and Personal Development
Preparing for an Interview
- Identify common interview questions for a given job role
- Explain how to structure answers using the STAR technique
- Apply knowledge of the job description to prepare tailored responses
- Formulate relevant questions to ask the interviewer based on research
- Evaluate the importance of researching the organisation before an interview
IAO Level 2 Award in Employability and Personal Development
Principles of equality and diversity in the workplace
- Understand the implications of equality legislation, Understand organisational standards and expectations for equality and diversity and context in the workplace
IAO Level 2 Award in Employability and Personal Development
Teamworking skills
- Explain the benefits of effective teamwork in an employability context
- Identify different team roles and their contributions to team success
- Describe strategies for managing conflict within a team
- Plan the steps required to achieve a specific team goal
- Demonstrate effective collaboration with others towards a shared objective
- Evaluate own contribution and that of the team to a collaborative task
IAO Level 2 Award in Employability and Personal Development
Understanding Employment Rights and Responsibilities
- Identify statutory employment rights and responsibilities
- Explain the purpose and content of key employment documents
- Describe key employment procedures and their application
- Recognize the importance of adhering to employment procedures
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Applying for a Job
- Be able to access different methods of applying for a job, Be able to prepare a job application, Be able to present the job application appropriately, Be able to reflect on the appropriateness of the job application
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Effective skills, qualities and attitudes for learning and work
- Identify a range of positive qualities, attitudes and behaviours that are valued in learning and work environments.
- Explain the importance of effective communication in a digital workplace context.
- Demonstrate effective communication skills in a work-related scenario.
- Work effectively as part of a team to achieve a shared goal.
- Work independently to complete a task to a given standard.
IAO Level 2 Certificate for Transition to Working in Digitial Industries
IT User Fundamentals
- 1. Use IT systems, 2. Manage information storage and retrieval, 3. Follow and understand the need for safety and security practices, 4. Maintain system and troubleshoot IT system problems
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Know how to publish, integrate and share using social media
- Identify current social networks and their primary functions
- Explain how different user groups utilise social media
- Apply best practices for safe social networking
- Use browser software to communicate information online
- Evaluate safety and security practices for social media use
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Preparing for an Interview
- Be able to anticipate key questions that they might be asked at the interview, Be able to prepare answers to anticipated interview questions, Know how to use information about the job/course to identify questions to ask the interviewer
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Presentation Software
- Input and combine text and other information within presentation slides, Use presentation software tools to structure, edit and format slide sequences, Prepare slideshow for presentation
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Principles of digital marketing
- Understand the role of digital marketing, Understand the use of search engine optimisation (SEO), Understand the requirements of marketing research using the internet, Understand the uses of digital marketing devices and messages, Understand how to use digital technology for marketing purposes
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Spreadsheet Software
- Use a spreadsheet to enter, edit and organise numerical and other data, Select and use appropriate formulas and data analysis tools to meet requirements, Select and use tools and techniques to present and format spreadsheet information
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Teamworking skills
- 1. Understand why effective teamwork is important, 2. Understand the roles people may take in a teamwork situation, 3. Understand the role of conflict, 4. Understand what needs to be done to achieve a particular goal, 5. Be able to work with others towards achieving shared objectives, 6. Be able to reflect on own performance and that of the team
IAO Level 2 Certificate for Transition to Working in Digitial Industries
Word processing software
- 1. Enter and combine text and other information accurately within word processing documents, 2. Create and modify layout and structures for word processing documents, 3. Use word processing software tools to format and present documents
Regulatory & Verification Details
- Qualification Number (QN)
- 603/6375/7
- Regulated Status
- Available to learners
- Awarding Body
- IAO
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Sept 2020