IAO
    Level 2
    QN: 603/6375/7
    Curriculum Active

    IAO Level 2 Award in Employability and Personal Development

    Official qualification regulated by Ofqual, awarded by IAO. Classified as a Vocationally-Related Qualification. Total guided learning hours: 122 hours.

    Qualification Level
    Level 2
    Awarding Body
    IAO
    Syllabus Units
    8 Units
    Guided Hours
    122 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    IAO Level 2 Award in Employability and Personal Development

    Applying for a Job

    Verified
    Key Learning Objectives:
    • Identify different methods of applying for a job
    • Prepare a job application for a specific role
    • Present a job application appropriately
    • Reflect on the appropriateness of a job application
    2

    IAO Level 2 Award in Employability and Personal Development

    Building working relationships with customers

    Verified
    Key Learning Objectives:
    • 1. Understand how a customer's or client's interactions with employees influence their opinion of an organisation, 2. Understand why organisations normally have protocols for dealing with customers, 3. Be able to interact positively with customers in line with given protocols
    3

    IAO Level 2 Award in Employability and Personal Development

    Developing self for learning and work

    Verified
    Key Learning Objectives:
    • Understand how to improve own performance through learning, Understand which personal attributes (qualities and attitudes) are needed for success in learning and work, Understand the importance of transferable skills for success in learning and work, Be able to action plan for self development
    4

    IAO Level 2 Award in Employability and Personal Development

    Effective skills, qualities and attitudes for learning and work

    Verified
    Key Learning Objectives:
    • 1. Understand a range of positive qualities, attitudes and behaviours for learning and work, 2. Understand why effective communication is important, 3. Be able to work effectively
    5

    IAO Level 2 Award in Employability and Personal Development

    Preparing for an Interview

    Verified
    Key Learning Objectives:
    • Identify common interview questions for a given job role
    • Explain how to structure answers using the STAR technique
    • Apply knowledge of the job description to prepare tailored responses
    • Formulate relevant questions to ask the interviewer based on research
    • Evaluate the importance of researching the organisation before an interview
    6

    IAO Level 2 Award in Employability and Personal Development

    Principles of equality and diversity in the workplace

    Verified
    Key Learning Objectives:
    • Understand the implications of equality legislation, Understand organisational standards and expectations for equality and diversity and context in the workplace
    7

    IAO Level 2 Award in Employability and Personal Development

    Teamworking skills

    Verified
    Key Learning Objectives:
    • Explain the benefits of effective teamwork in an employability context
    • Identify different team roles and their contributions to team success
    • Describe strategies for managing conflict within a team
    • Plan the steps required to achieve a specific team goal
    • Demonstrate effective collaboration with others towards a shared objective
    • Evaluate own contribution and that of the team to a collaborative task
    8

    IAO Level 2 Award in Employability and Personal Development

    Understanding Employment Rights and Responsibilities

    Verified
    Key Learning Objectives:
    • Identify statutory employment rights and responsibilities
    • Explain the purpose and content of key employment documents
    • Describe key employment procedures and their application
    • Recognize the importance of adhering to employment procedures
    9

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Applying for a Job

    Verified
    Key Learning Objectives:
    • Be able to access different methods of applying for a job, Be able to prepare a job application, Be able to present the job application appropriately, Be able to reflect on the appropriateness of the job application
    10

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Effective skills, qualities and attitudes for learning and work

    Verified
    Key Learning Objectives:
    • Identify a range of positive qualities, attitudes and behaviours that are valued in learning and work environments.
    • Explain the importance of effective communication in a digital workplace context.
    • Demonstrate effective communication skills in a work-related scenario.
    • Work effectively as part of a team to achieve a shared goal.
    • Work independently to complete a task to a given standard.
    11

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    IT User Fundamentals

    Verified
    Key Learning Objectives:
    • 1. Use IT systems, 2. Manage information storage and retrieval, 3. Follow and understand the need for safety and security practices, 4. Maintain system and troubleshoot IT system problems
    12

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Know how to publish, integrate and share using social media

    Verified
    Key Learning Objectives:
    • Identify current social networks and their primary functions
    • Explain how different user groups utilise social media
    • Apply best practices for safe social networking
    • Use browser software to communicate information online
    • Evaluate safety and security practices for social media use
    13

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Preparing for an Interview

    Verified
    Key Learning Objectives:
    • Be able to anticipate key questions that they might be asked at the interview, Be able to prepare answers to anticipated interview questions, Know how to use information about the job/course to identify questions to ask the interviewer
    14

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Presentation Software

    Verified
    Key Learning Objectives:
    • Input and combine text and other information within presentation slides, Use presentation software tools to structure, edit and format slide sequences, Prepare slideshow for presentation
    15

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Principles of digital marketing

    Verified
    Key Learning Objectives:
    • Understand the role of digital marketing, Understand the use of search engine optimisation (SEO), Understand the requirements of marketing research using the internet, Understand the uses of digital marketing devices and messages, Understand how to use digital technology for marketing purposes
    16

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Spreadsheet Software

    Verified
    Key Learning Objectives:
    • Use a spreadsheet to enter, edit and organise numerical and other data, Select and use appropriate formulas and data analysis tools to meet requirements, Select and use tools and techniques to present and format spreadsheet information
    17

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Teamworking skills

    Verified
    Key Learning Objectives:
    • 1. Understand why effective teamwork is important, 2. Understand the roles people may take in a teamwork situation, 3. Understand the role of conflict, 4. Understand what needs to be done to achieve a particular goal, 5. Be able to work with others towards achieving shared objectives, 6. Be able to reflect on own performance and that of the team
    18

    IAO Level 2 Certificate for Transition to Working in Digitial Industries

    Word processing software

    Verified
    Key Learning Objectives:
    • 1. Enter and combine text and other information accurately within word processing documents, 2. Create and modify layout and structures for word processing documents, 3. Use word processing software tools to format and present documents

    Regulatory & Verification Details

    Qualification Number (QN)
    603/6375/7
    Regulated Status
    Available to learners
    Awarding Body
    IAO
    Qualification Type
    Vocationally-Related Qualification
    Operational Start
    Sept 2020