iCQ
    Level 3
    QN: 603/4032/0
    Curriculum Active

    iCQ Level 3 Award in Information Advice and Guidance

    Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 49 hours.

    Qualification Level
    Level 3
    Awarding Body
    iCQ
    Syllabus Units
    2 Units
    Guided Hours
    49 hrs
    Instant access to interactive lessons, quizzes, and spaced revision.

    Course Syllabus & Study Modules

    Complete breakdown of verified curriculum topics and learning objectives.

    1

    Develop interactions with advice and guidance clients

    Verified
    Key Learning Objectives:
    • Be able to enable clients to explore their issues
    • Be able to sustain interactions with clients
    • Be able to bring interactions to a close
    2

    Understand the importance of legislation and procedures

    Verified
    Key Learning Objectives:
    • Understand legislation and codes of practice which impact on their role
    • Understand how to deal with urgent situations
    • Be able to record contacts, interactions, agreements, and provision of information
    • Understand the actual or potential effect of own values, beliefs, attitudes and behaviours when working
    • Understand why the effectiveness of methods may vary depending upon the situation and clients involved

    Regulatory & Verification Details

    Qualification Number (QN)
    603/4032/0
    Regulated Status
    Available to learners
    Awarding Body
    iCQ
    Qualification Type
    Occupational Qualification
    Operational Start
    Jan 2019