iCQ
Level 4
QN: 601/7834/6
Curriculum Active
iCQ Level 4 NVQ Diploma in Advice and Guidance (RQF)
Official qualification regulated by Ofqual, awarded by iCQ. Classified as a Occupational Qualification. Total guided learning hours: 644 hours.
Qualification Level
Level 4
Awarding Body
iCQ
Syllabus Units
26 Units
Guided Hours
644 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Advocate on behalf of advice and guidance clients
Verified
Key Learning Objectives:
- Be able to prepare for advocacy
- Be able to assess the potential results of the advocacy
- Understand the details and requirements of the other parties
- Be able to prepare to present the clients interests
- Be able to present the clients’ interests
2
Assist advice and guidance clients to decide on a course of action
Verified
Key Learning Objectives:
- Be able to assist clients to clarify their requirements
- Be able to negotiate boundaries with clients
- Be able to assist clients to review and prioritise their decisions
- Be able to assist clients select a course of action
- Understand the importance of autonomy for the client
3
Assist clients through advice and guidance to review their achievement of a course of action
Verified
Key Learning Objectives:
- Understand a range of methods to review achievements
- Be able to review progress with clients
- Be able to review the key objectives and stages of the course of action
4
Design information materials for use in the service
Verified
Key Learning Objectives:
- Be able to identify the objectives of the required information materials
- Be able to obtain information for inclusion in the materials
- Be able to design the format of the information materials
- Be able to edit the information materials
5
Develop interactions with advice and guidance clients
Verified
Key Learning Objectives:
- Be able to enable clients to explore their issues
- Be able to sustain interactions with clients
- Be able to bring interactions to a close
6
Enable advice and guidance clients to access referral opportunities
Verified
Key Learning Objectives:
- Understand the process for referring clients to other organisations
- Be able to identify options for referral
- Be able to enable clients to take up referral opportunities
7
Evaluate and develop own contribution to the service
Verified
Key Learning Objectives:
- Understand the process of evaluating practice
- Be able to carry out evaluation of practice
- Be able to identify development objectives
8
Facilitate learning in groups
Verified
Key Learning Objectives:
- Be able to manage group dynamics
- Be able to establish and maintain effective communication with group members
- Be able to facilitate collaborative learning
- Be able to enable individuals to reflect on the way in which they have been learning and participating in the group
9
Identify and promote the contribution of Careers Education Guidance _CEG_ within the organisation
Verified
Key Learning Objectives:
- Be able to gain support for the role of CEG within the organisation
- Be able to identify opportunities for promoting Careers Education Guidance (CEG) within the organisation
- Be able to implement and evaluate a strategy to promote CEG within the organisation
10
Integrate Careers Education Guidance _CEG_ within the curriculum
Verified
Key Learning Objectives:
- Be able to identify opportunities to integrate Careers Education Guidance (CEG) within the curriculum
- Be able to plan and implement the integration of CEG within the curriculum
- Be able to monitor and maintain the integration and success of CEG within the curriculum
11
Liaise with other services
Verified
Key Learning Objectives:
- Understand the process for liaising with other services
- Be able to establish procedures for exchanging information with other services
- Be able to provide information to other services
- Be able to obtain information from other services
12
Manage personal case load
Verified
Key Learning Objectives:
- Be able to maintain case notes
- Be able to review personal case load
- Understand factors that affect case loads
- Be able to establish priorities for dealing with personal case load
13
Negotiate and maintain service agreements
Verified
Key Learning Objectives:
- Be able to negotiate service provision with other parties
- Be able to conduct negotiations within the agreed requirements of the provider and receiving organisation contract
- Be able to monitor and evaluate service agreements
14
Negotiate on behalf of advice and guidance clients
Verified
Key Learning Objectives:
- Understand the main points of negotiation
- Be able to prepare offers that meet the clients requirements
- Be able to explain offers received from other parties
- Be able to establish an agreement for clients
15
Operate within networks
Verified
Key Learning Objectives:
- Be able to identify and access networks which could benefit the service
- Be able to maintain memberships of networks
- Be able to exchange information within networks
16
Prepare and set up mediation
Verified
Key Learning Objectives:
- Be able to establish the appropriateness of the mediation process with each party
- Be able to establish and maintain effective communication
- Be able to agree and review the conditions and boundaries of mediation with parties
17
Prepare clients through advice and guidance for the implementation of a course of action
Verified
Key Learning Objectives:
- Be able to assist clients to prepare an action plan
- Be able to assist clients to develop the action plan
- Be able to assist clients to identify how the plan might be implemented
18
Prepare to represent advice and guidance clients in formal proceedings
Verified
Key Learning Objectives:
- Be able to prepare clients for formal proceedings
- Be able to prepare information for the formal proceedings
- Be able to prepare the presentation of the case
19
Present cases for advice and guidance clients in formal proceedings
Verified
Key Learning Objectives:
- Understand the problems that could occur with formal proceedings
- Be able to present cases for clients
- Be able to review the outcomes of formal proceedings
20
Promote Careers Education Guidance _CEG_
Verified
Key Learning Objectives:
- Be able to plan the promotion of Careers Education Guidance (CEG)
- Be able to identify the most appropriate information for dissemination to a target group
- Be able to secure the resources required for the planned promotion of Careers Education Guidance (CEG)
21
Provide and maintain information materials for use in the service
Verified
Key Learning Objectives:
- Be able to review the information needs of the service
- Be able to agree methodologies for the procurement and dissemination of information
22
Provide support for other practitioners
Verified
Key Learning Objectives:
- Be able to agree the support required by other practitioners
- Be able to promote the effective practice of others
- Be able to deliver support sessions to practitioners
23
Stage and manage the mediation process
Verified
Key Learning Objectives:
- Be able to establish the issues and options for each party in the mediation process
- Be able to explore issues with parties
- Be able to assist in the identification and evaluation of potential options
- Be able to build and secure agreements between parties
24
Support clients to make use of the advice and guidance service
Verified
Key Learning Objectives:
- Be able to enable clients to decide whether to use the service
- Be able to identify and provide accurate information required by clients
- Understand the services provided by other suitable services
- Be able to provide information on other suitable services
- Be able to agree with clients their use of the service
25
Understand the importance of legislation and procedures
Verified
Key Learning Objectives:
- Understand legislation and codes of practice which impact on their role
- Understand how to deal with urgent situations
- Be able to record contacts, interactions, agreements, and provision of information
- Understand the actual or potential effect of own values, beliefs, attitudes and behaviours when working
- Understand why the effectiveness of methods may vary depending upon the situation and clients involved
26
Undertake research for the service and its clients
Verified
Key Learning Objectives:
- Be able to identify sources and availability of information
- Be able to collect data to meet research objectives
- Be able to analyse and report on the data collected
Regulatory & Verification Details
- Qualification Number (QN)
- 601/7834/6
- Regulated Status
- Available to learners
- Awarding Body
- iCQ
- Qualification Type
- Occupational Qualification
- Operational Start
- Oct 2015