LASER
Level 1
QN: 600/7744/X
Curriculum Active
Laser Level 1 Certificate for Enhancing Employability
Official qualification regulated by Ofqual, awarded by LASER. Classified as a Other Life Skills Qualification. Total guided learning hours: 353 hours.
Qualification Level
Level 1
Awarding Body
LASER
Syllabus Units
16 Units
Guided Hours
353 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Communicating in a Practical Environment
Verified
Key Learning Objectives:
- Understand the lines of communication within a practical environment/organisation.
- Understand the need to communicate effectively with team members.
- Know how to define tasks for interpretation for others.
- Know how conflict is dealt with within own environment/organisation.
- Know about correct health and safety procedures.
2
Customer Service Skills
Verified
Key Learning Objectives:
- Understand the principles of customer service.
- Understand the benefits to an organisation of good customer service.
- Understand the possible consequences of poor customer service.
- Understand the value of first impressions.
- Understand positive verbal and non-verbal interaction with customers.
- Understand the importance of respect for the individual in relation to good customer service.
3
Developing Customer Service Skills
Verified
Key Learning Objectives:
- Know about the benefits to an organisation of good customer service.
- Understand the possible consequences of poor customer service.
- Understand the value of first impressions.
- Know about positive verbal and non-verbal interaction with customers.
- Recognise the importance of respect for the individual in relation to good customer service.
4
Developing Practical Skills and Techniques
Verified
Key Learning Objectives:
- Know how to use practical skills and techniques for a chosen activity.
- Know how to plan and execute an activity.
- Understand the health and safety requirements to undertake chosen craft.
- Review own development.
5
Handling Payment for Goods and Services
Verified
Key Learning Objectives:
- Understand financial terms in relation to handling money.
- Understand different methods of payment.
- Know how to record prices of goods and services and obtain total costs.
- Know how to handle cash given in exchange for goods and services.
- Know how to handle non-cash payments given in exchange for goods and services.
6
Health and Safety in a Practical Environment
Verified
Key Learning Objectives:
- Be aware of relevant health and safety requirements, procedures and equipment.
- Recognise and manage risk by following safe working practices.
7
Introduction to Handling Payment for Goods and Services
Verified
Key Learning Objectives:
- Understand financial terms in relation to handling money.
- Understand that there are different methods of payment.
- Know how to record prices of goods and services and obtain total costs.
- Know how to handle cash given in exchange for goods or services.
- Know how to handle non-cash payments given in exchange for goods or services.
8
Introduction to the Use of Materials in a Practical Activity
Verified
Key Learning Objectives:
- Know how to work with a material/s and/or product/s for an activity.
- Know how to evaluate the result of the activity.
9
Introduction to the Use of Tools and Equipment for a Practical Activity
Verified
Key Learning Objectives:
- Know how to use tools and equipment for an agreed activity.
- Know how to care for
- maintain and store a range of tools and equipment.
10
Investigating a Vocational Area
Verified
Key Learning Objectives:
- Know how to research a vocational area.
- Know how to develop the skills and knowledge for a chosen job role.
11
Participating in a Vocational Taster
Verified
Key Learning Objectives:
- Understand different job roles within a vocational area.
- Use relevant skills, knowledge and personal qualities in a vocational context.
- Understand the health and safety requirements relevant to the vocational context.
- Reflect on suitability for job role in chosen vocational context.
12
Participating in Vocational Tasters
Verified
Key Learning Objectives:
- Understand job roles in different vocational areas.
- Use relevant skills, knowledge and personal qualities in different vocational contexts.
- Understand health and safety requirements relevant to the vocational contexts.
- Reflect on suitability for job role in chosen vocational contexts.
13
Preparation for Work Experience
Verified
Key Learning Objectives:
- Understand the structure and purpose of the organisation.
- Understand own position within the organisation.
- Understand health and safety requirements of the work experience.
- Understand employers’/trainers’ expectations.
14
Use of Materials in a Practical Activity
Verified
Key Learning Objectives:
- Be able to select appropriate materials and/or products for a vocationally-related activity.
- Be able to evaluate the result of the activity.
15
Use Tools and Equipment for a Practical Activity
Verified
Key Learning Objectives:
- Know how to use tools and equipment for an agreed activity.
- Know how to care for
- maintain and store a range of tools and equipment.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/7744/X
- Regulated Status
- Available to learners
- Awarding Body
- LASER
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Jan 2013