NCFE
Level 1
QN: 601/4680/1
Curriculum Active
NCFE Level 1 Award in Employability Skills
Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Other Life Skills Qualification. Total guided learning hours: 439 hours.
Qualification Level
Level 1
Awarding Body
NCFE
Syllabus Units
43 Units
Guided Hours
439 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Being managed by others
Verified
Key Learning Objectives:
- Know how to interact positively with a manager, supervisor or group leader and understand why this is important.
2
Being safe and healthy at work
Verified
Key Learning Objectives:
- Be aware of the health and safety rules and frame
- work that governs their own and group behaviour in places of work.
- Demonstrate awareness of health and safety legislation relevant to themselves and others in a particular workplace.
3
Business and Customer Awareness
Verified
Key Learning Objectives:
- Understand the different types of business and organisations, their purposes and customers in their area.
- Understand why employers might require particular attitudes from their staff in different situations.
- Be able to relate employer expectations to their own activities.
4
Coping with change
Verified
Key Learning Objectives:
- Understand why change can happen in the place of work.
- Understand people’s reactions to change and know about the tools/methods that might help them and others cope with change.
5
Creative thinking
Verified
Key Learning Objectives:
- Recognise creative thinking and understand why it might be or might not be appropriate in different work contexts.
- Know how to use tools to come up with a creative idea.
6
Dealing with your first days at work
Verified
Key Learning Objectives:
- Understand the induction process.
- Be able to get the most from an induction process.
- Be able to make a good first impression.
- Know how to access support during the first weeks in a new job.
7
Developing assertiveness
Verified
Key Learning Objectives:
- Understand what assertiveness is.
- Understand how to be assertive.
8
Disclosing an offence
Verified
Key Learning Objectives:
- Understand what disclosure means
- Understand disclosure of convictions
- Understand disclosure letters
- Understand disclosure within the interview process
9
Following instructions
Verified
Key Learning Objectives:
- Know how to use active listening skills and questioning techniques to clarify understanding.
- Know how to follow written instructions.
10
Handling information at work
Verified
Key Learning Objectives:
- Know the key issues when handling data in the place of work.
- Know how to adhere to work-based information handling procedures.
11
Health and well-being in the workplace
Verified
Key Learning Objectives:
- Understand health and well-being in the workplace.
- Understand work related stress.
- Know common risks to health in own chosen career/area of work.
12
How to keep improving
Verified
Key Learning Objectives:
- Understand the basic features of theories linking self-improvement and place of work performance
- Appreciate the link between their development and how this can support improvement generally at work.
- Understand how they ensure their own self-improvement at work.
13
ICT for employment
Verified
Key Learning Objectives:
- Be able to appraise their own technology skills in relation to the different skills needed in different job roles.
- Know how to use a range of ICT equipment safely and how to use software commonly found in a place of work.
14
Identifying processes and procedures at work
Verified
Key Learning Objectives:
- Recognise processes and procedures commonly used in the workplace
- Understand and demonstrate activity for a work-based process and the procedures that might be needed to support it.
15
Interview skills
Verified
Key Learning Objectives:
- Know how to prepare for an interview.
- Know how to conduct themselves in an appropriate manner in a job related interview.
- Know how to review their interview performance.
16
Introduction to independence
Verified
Key Learning Objectives:
- Understand what the term ‘independence’ means .
- Understand how an individual becomes independent.
17
Job and training search skills
Verified
Key Learning Objectives:
- Understand where and how to search for jobs.
18
Job application skills
Verified
Key Learning Objectives:
- Know the type of information usually asked for in job applications.
- Understand how a straightforward job application form should be completed and accompanying letter written.
19
Job search skills
Verified
Key Learning Objectives:
- Understand where and how to search for jobs.
- Know how to develop a personal career plan.
- Know how to assess their individual prospects against potential opportunities.
20
Managing your time
Verified
Key Learning Objectives:
- Understand and demonstrate how time can be managed and plan own work activity.
- Know how to access support when experiencing time management problems.
- Understand why punctuality and reliability are important in the place of work.
21
Meetings in the workplace
Verified
Key Learning Objectives:
- Know the roles and responsibilities of key individuals at meetings in the workplace.
- Be able to take part in a meeting.
- Be able to take notes at a meeting.
22
Presenting information
Verified
Key Learning Objectives:
- Recognise the intended audience and the purpose of information presented at work.
- Know how to collect and present work-related data.
23
Problem solving at work
Verified
Key Learning Objectives:
- Understand the different types of problems they might encounter in a place or work.
- Understand how problems can be solved.
- Know how to recognise possible solutions to a specific problem.
24
Setting yourself targets
Verified
Key Learning Objectives:
- Understand why target setting is important in a place of work.
- Know how to set and review realistic targets.
25
Tackling number problems
Verified
Key Learning Objectives:
- Demonstrate accurate completion of work-based tasks and activities involving the use of mathematical processes and units of measurement.
- Know how to observe/obtain and record data in an appropriate way using appropriate tools.
26
Taking part in a project
Verified
Key Learning Objectives:
- Understand what a project is.
- Understand own role and the role of others when taking part in a project.
- Demonstrate taking responsibility for completing tasks.
27
Understanding conflict at work
Verified
Key Learning Objectives:
- Know what can ca
- use conflict in the place of work and understand some of the approaches that can be used to prevent it.
- Understand employee rights in the place of work and recognise unacceptable behaviour.
28
Understanding Mindset
Verified
Key Learning Objectives:
- Understand how mindset can improve employability
29
Understanding motivation
Verified
Key Learning Objectives:
- Recognise key motivators and de-motivators that impact on work situations.
- Understand how motivated and de-motivated people can influence a place of work.
30
Understanding personal finance
Verified
Key Learning Objectives:
- Understand the difference between gross and net pay and the deductions made on a payslip.
- Know how to create a budget to cover work related expenses
31
Understanding your customers
Verified
Key Learning Objectives:
- Be able to identify customer needs.
- Understand and demonstrate appropriate customer care.
32
Using Online Collaborative Workplace Tools
Verified
Key Learning Objectives:
- Understand online collaboration in the workplace, Stay safe and act responsibly when using online collaborative workplace tools
- Contribute to online collaboration
33
Using Social Media in the Workplace
Verified
Key Learning Objectives:
- Understand social media in the workplace
- Be able to act safely and responsibly when using social media in the workplace, and comply with legal requirements
- Be able to maintain social media networks
34
Using telephones in the workplace
Verified
Key Learning Objectives:
- Understand how to make telephone calls in the workplace.
- Understand how to receive and transfer telephone calls.
- Be able to make and receive telephone calls.
- Know how to use a voicemail system.
- Be able to use voicemail systems.
35
Working in a team
Verified
Key Learning Objectives:
- Understand the characteristics of good team working.
- Understand and demonstrate own strengths and role in a team.
- Be able to recognise and value the contribution made by others in a team.
- Be able to participate in a team.
36
Working in the community as a volunteer
Verified
Key Learning Objectives:
- Know the voluntary sector.
- Know voluntary organisations in own area.
- Understand benefits of volunteering.
- Know the rights and responsibilities of volunteers.
- Be able to work as a volunteer.
37
Working with colleagues
Verified
Key Learning Objectives:
- Understand work colleagues expectations of them in the place of work.
- Know how to use a range of communication skills and techniques to help secure good working relationships with colleagues.
38
Writing a CV
Verified
Key Learning Objectives:
- Know the type of information usually included in a CV
- Understand the importance of a reference
- Produce a CV
Regulatory & Verification Details
- Qualification Number (QN)
- 601/4680/1
- Regulated Status
- Available to learners
- Awarding Body
- NCFE
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Dec 2014