NCFE
Level 2
QN: 601/4663/1
Curriculum Active
NCFE Level 2 Certificate in Employability Skills
Official qualification regulated by Ofqual, awarded by NCFE. Classified as a Other Life Skills Qualification. Total guided learning hours: 322 hours.
Qualification Level
Level 2
Awarding Body
NCFE
Syllabus Units
35 Units
Guided Hours
322 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Business and customer awareness
Verified
Key Learning Objectives:
- Be able to research local businesses and identify how they differ in purpose and customer base.
- Understand the relationship between qualities and business and how this changes depending on the nature of the business.
- Be able to source information on a local business and identify the qualities they are likely to look for in employees.
2
Creative thinking
Verified
Key Learning Objectives:
- Be able to recognise creative thinking and understand why it might or might not be appropriate in different work contexts.
- Know how to use a creative tool or technique to create an idea.
- Understand how businesses can make use of creative thinking
3
Dealing with conflict
Verified
Key Learning Objectives:
- Understand how conflicts can arise and how they are commonly resolved.
- Understand what attitudes and behaviours help when dealing with conflict.
- Understand employee rights in the place of work and recognise unacceptable behaviour.
4
Dealing with your first days at work
Verified
Key Learning Objectives:
- Understand the induction process.
- Be able to get the most from an induction process.
- Be able to make a good first impression.
- Know how to access support during the first weeks in a new job.
5
Following instructions
Verified
Key Learning Objectives:
- Be able to follow verbal and written instructions related to work based tasks.
6
Health, safety and security in the workplace
Verified
Key Learning Objectives:
- Appreciate the role of health and safety legislation in keeping people safe in a work situation.
- Understand how health and safety legislation impacts a particular place of work.
7
How to keep improving
Verified
Key Learning Objectives:
- Understand the basic features of theories linking self-improvement and place of work performance
- Appreciate the link between their development and how this can support improvement generally at work.
- Understand how they ensure their own self-improvement at work.
8
ICT for employment
Verified
Key Learning Objectives:
- Be able to appraise their own technology skills in relation to the different skills needed in different job roles.
- Know how to use a range of ICT equipment safely and how to use software commonly found in a place of work.
9
Interview skills
Verified
Key Learning Objectives:
- Understand what preparation is required before taking part in an interview.
- Know how to conduct themselves during an interview.
- Be able to reflect on their preparation and performance in an interview situation.
10
Job application skills
Verified
Key Learning Objectives:
- Understand the type of information that job applications usually ask for.
- Know how to complete a job application form and write a covering letter.
11
Job search skills
Verified
Key Learning Objectives:
- Understand where and how to search for jobs.
- Know how to develop a personal career plan.
- Know how to assess their individual prospects against potential opportunities.
12
Managing a project
Verified
Key Learning Objectives:
- Know how to plan and set up a project.
- Know how to run and monitor progress in a project.
- Know how to evaluate a project once it has been completed.
13
Managing information
Verified
Key Learning Objectives:
- Understand the key issues when managing data in the place of work.
- Know how to use work-based information following appropriate management procedures.
- Know how to work with numerical present information using appropriate methods.
14
Managing your time
Verified
Key Learning Objectives:
- Understand how time can be managed and know why time management is important.
- Be able to plan their own work actively with some autonomy.
15
Organisational products and services
Verified
Key Learning Objectives:
- Understand the straightforward similarities between product-based and service-based organisations and how this impacts in the place of work.
- Understand the differences between product-based and service-based organisations and how this impacts in the place of work.
16
Planning a budget
Verified
Key Learning Objectives:
- Understand what basic budgeting involves.
- Know how to set up and run a basic budget.
- Know how to represent their basic budget on an appropriate software package.
17
Presenting information
Verified
Key Learning Objectives:
- Understand how work-related information is most commonly presented.
- Be able to originate and present information for specific audiences within a place of work.
18
Presenting yourself
Verified
Key Learning Objectives:
- Understand what personal information is needed and how it should be presented when creating a CV.
- Demonstrate the ability to present themselves in an appropriate way in person and on the telephone.
- Understand how they can present information about themselves in others ways.
19
Problem solving in a place of work
Verified
Key Learning Objectives:
- Understand the different types of problems they might encounter in the place of work.
- Recognise the methods available to develop solutions for straightforward problems.
- Be able to identify a potential problem and the ways that it might be resolved.
20
Setting your targets
Verified
Key Learning Objectives:
- Understand how target setting forms part of formal and informal appraisal.
- Know how to set personal targets that are specific, challenging, realistic and achievable, and evaluate their performance against their targets.
21
Social Media in the Workplace
Verified
Key Learning Objectives:
- Understand the effective use of social media in the workplace
- Be able to act safely and responsibly when using social media in the workplace, and comply with legal requirements
- Be able to setup and maintain social media networks
22
Tackling number problems
Verified
Key Learning Objectives:
- Be able to solve common financial problems in a place of work context.
- Be able to solve and present straightforward work based problems to do with quantities.
- Be able to solve and present straightforward work based problems to do with fractions and percentages.
23
Understanding and coping with change
Verified
Key Learning Objectives:
- Understand why change can happen in the place of work and some of the positive and negative impacts.
- Understand the reactions of others to change and how these reactions can be supported.
24
Understanding innovation
Verified
Key Learning Objectives:
- Understand the implication and benefits of innovation in the place of work.
- Understand how one organisation has benefited from innovation.
25
Understanding Mindset
Verified
Key Learning Objectives:
- Understand how mindset can improve employability
26
Understanding motivation
Verified
Key Learning Objectives:
- Be able to reflect on what motivates them and how this might influence their own performance.
- Be able to recognise the key motivators and de-motivators that impact on work situations.
- Understand how motivated and de-motivated staff can have a positive or negative effect on the place of work.
27
Understanding risk
Verified
Key Learning Objectives:
- Understand risk and what it means for a local business.
28
Understanding work principles
Verified
Key Learning Objectives:
- Understand how their personal attitude to work impacts on their work practice.
- Understand work principles within different contexts.
29
Understanding your customers
Verified
Key Learning Objectives:
- Understand customer needs within the context of a specific work environment.
- Be able to show appropriate customer care.
30
Understanding your responsibilities in the workplace
Verified
Key Learning Objectives:
- Understand their responsibilities as an individual within the place of work.
- Know how to take responsibility for completing work tasks.
- Understand impact of own actions and behaviours.
31
Using Online Collaborative Workplace Tools
Verified
Key Learning Objectives:
- Understand online collaboration in the workplace, Stay safe and act responsibly when using online collaborative workplace tools, Setup and contribute to online collaboration
32
Valuing and supporting others
Verified
Key Learning Objectives:
- Recognise and respect the roles, responsibilities and contributions made by others
- Understand the role of empathy in engaging with the needs of others.
- Recognise and understand own strengths and how these can be used to support others in the place of work.
33
Working in a team
Verified
Key Learning Objectives:
- Be able to apply the skills needed to form collaborative relationships.
- Be able to adapt their behaviour within a team to ensure successful working relationships are established and maintained.
- Know the approaches that can be used to re
- solve issues and achieve team goals.
34
Working with colleagues
Verified
Key Learning Objectives:
- Understand work colleagues expectations of them in the place of work.
- Know how to use a range of communication skills and techniques to help secure good working relationships with colleagues.
35
Working with managers
Verified
Key Learning Objectives:
- Appreciate the role of managers and supervisors in the place of work.
- Know how to interact positively with a manager or supervisor and understand why this is important.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/4663/1
- Regulated Status
- Available to learners
- Awarding Body
- NCFE
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Dec 2014