NOCN
Level 1
QN: 601/0156/8
Curriculum Active
NOCN Level 1 Award in Vocational Studies
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 414 hours.
Qualification Level
Level 1
Awarding Body
NOCN
Syllabus Units
21 Units
Guided Hours
414 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assertiveness and Decision Making Skills
Verified
Key Learning Objectives:
- Understand the meaning of assertiveness.
- Know how to prepare for personal decision making.
- Be able to use assertive behaviour to put forward own views in structured situations.
- Be able to make a reasoned decision in structured situations.
2
Customer Service Skills
Verified
Key Learning Objectives:
- Understand the meaning of good and poor customer service.
- Understand the importance of first impressions.
- Know how to assist customers.
- Know how to deal with customer problems and complaints.
3
Employment Rights and Responsibilities
Verified
Key Learning Objectives:
- Understand types and purposes of employment rights and responsibilities.
- Understand the purpose and need for a contract of employment.
4
Equality and Diversity
Verified
Key Learning Objectives:
- Understand aspects of equality.
- Understand aspects of diversity.
- Understand stereotyping.
5
Group and Teamwork Communication Skills
Verified
Key Learning Objectives:
- Understand methods of group and team communication.
- Understand how to use communication to maintain good working relationships with group and team members.
- Understand roles within the team.
- Be able to complete a task as part of a team.
- Be able to review a task as part of a team.
6
Health and Safety Procedures in the Workplace
Verified
Key Learning Objectives:
- Know health and safety procedures in the workplace.
- Be able to carry out tasks with regard to health and safety in the workplace.
7
Improving Own Learning and Performance
Verified
Key Learning Objectives:
- Be able to identify own strengths and areas for improvement.
- Know how to plan to reach learning targets.
- Be able to review own performance.
8
Introduction to Business and Administration
Verified
Key Learning Objectives:
- Know duties, procedures and requirements relevant to working in an office.
- Know about office equipment.
- Know health and safety procedures when working in an office.
- Be able to communicate with others when working in an office.
9
Introduction to Catering
Verified
Key Learning Objectives:
- Know duties, procedures and requirements relevant to working in catering.
- Be able to use equipment when working in catering.
- Know health and safety procedures for working in catering.
- Be able to communicate with others when working in catering.
10
Introduction to Health and Social Care
Verified
Key Learning Objectives:
- Know duties, procedures and requirements relevant to working in a care environment.
- Know about equipment used when working in a care environment.
- Know health and safety procedures for working in a care environment.
- Be able to communicate with others when working in a care environment.
11
Introduction to Horticulture
Verified
Key Learning Objectives:
- Know duties, procedures and requirements relevant to working in horticulture.
- Know about equipment used when working in horticulture.
- Know health and safety procedures for working in horticulture.
- Be able to communicate with others when working in horticulture.
12
Introduction to Motor Vehicle Maintenance and Repair
Verified
Key Learning Objectives:
- Know duties, procedures and requirements relevant to working in a garage.
- Know about equipment used when working in a garage.
- Know health and safety procedures for working in a garage.
- Be able to communicate with others when working in a garage.
13
Introduction to Sport and Leisure
Verified
Key Learning Objectives:
- Know duties, procedures and requirements relevant to working in a sport and leisure environment.
- Know about equipment used in a sport and leisure environment.
- Know health and safety procedures for working in a sport and leisure environment.
- Be able to communicate with others when working in a sport and leisure environment.
14
Introduction to Working in a Hair and Beauty Salon
Verified
Key Learning Objectives:
- Know relevant duties, procedures and requirements for working in a salon.
- Know about equipment used when working in a salon.
- Know health and safety procedures for working in a salon.
- Be able to communicate with others when working in a salon.
15
Presentation Skills
Verified
Key Learning Objectives:
- Understand the use of presentations.
- Understand the main steps in the planning and preparation of a presentation.
- Be able to deliver a presentation.
- Know how to review own performance.
16
Problem Solving in the Workplace
Verified
Key Learning Objectives:
- Be able to identify problems that occur in the workplace.
- Be able to identify methods for solving problems in the workplace.
- Know how to select a problem solving method.
17
Team Leading Skills
Verified
Key Learning Objectives:
- Know about team leadership skills.
- Know how to motivate team members to complete a task.
- Know some ways to improve team and own performance.
18
Teamwork
Verified
Key Learning Objectives:
- Be able to work as part of a team.
- Be able to identify how to improve team working.
19
Time Management Skills
Verified
Key Learning Objectives:
- Know benefits of good time management and some ways to promote it.
- Be able to plan own use of time.
- Know how to improve own time management.
20
Understanding IT in the Workplace
Verified
Key Learning Objectives:
- Know about IT applications in the workplace.
- Know about workplace procedures for using IT.
21
Work Experience
Verified
Key Learning Objectives:
- Know the business of the organisation and requirements of own role.
- Be able to follow workplace procedures.
- Be able to identify what was learnt from the work experience.
Regulatory & Verification Details
- Qualification Number (QN)
- 601/0156/8
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Dec 2013