NOCN
Level 2
QN: 500/7564/0
Curriculum Active
NOCN Level 2 Award in Employability
Official qualification regulated by Ofqual, awarded by NOCN. Classified as a Vocationally-Related Qualification. Total guided learning hours: 368 hours.
Qualification Level
Level 2
Awarding Body
NOCN
Syllabus Units
22 Units
Guided Hours
368 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
NOCN Level 2 Award in Employability
Self Development
Verified
Key Learning Objectives:
- Recognise the significance of own achievements and interests to own development., Recognise own strengths and areas for further development., Understand how a person’s learning style influences career and education choices., Be able to set personal goals and objectives., Be able to make action plans to achieve personal goals.
2
NOCN Level 2 Award in Employability
Solving Problems in the Workplace
Verified
Key Learning Objectives:
- Understand the types of problems that may occur in a workplace., Understand potential sources of advice and support to inform decision making., Understand and apply the process of problem solving.
3
NOCN Level 2 Award in Employability
Communication in the Workplace
Verified
Key Learning Objectives:
- Understand the importance of positive verbal and non-verbal interaction in the workplace., Be able to demonstrate positive verbal and non-verbal interaction., Be able to produce positive written communications in the workplace.
4
NOCN Level 2 Award in Employability
Oral Presentation Skills
Verified
Key Learning Objectives:
- Research and select relevant, credible information to support a presentation topic.
- Produce a detailed presentation plan with clear objectives, structure, and timing.
- Deliver a well-organised presentation using appropriate verbal and non-verbal techniques.
- Adapt communication style to maintain audience interest and comprehension.
- Respond accurately and confidently to audience questions, demonstrating subject knowledge.
- Evaluate personal presentation effectiveness, identifying strengths and areas for development.
5
NOCN Level 2 Award in Employability
Understanding Structures in the Workplace
Verified
Key Learning Objectives:
- Explain how organisational objectives and values influence employee behaviour and business success.
- Assess the impact of different communication routes on operational efficiency and team cohesion.
- Analyse how organisational structures shape decision-making authority and processes.
- Evaluate real-world examples of hierarchical and flat structures in relation to decision-making speed and quality.
- Describe the relationship between an organisation's structure and the clarity of employees' roles and responsibilities.
6
NOCN Level 2 Award in Employability
Building and Managing Workplace Relationships
Verified
Key Learning Objectives:
- Identify acceptable and unacceptable behaviours in the workplace.
- Explain the importance of maintaining professional boundaries.
- Recognise different types of behaviour in the workplace.
- Respond appropriately to different behaviours.
- Give constructive criticism effectively.
- Receive constructive criticism positively.
- Apply strategies to resolve conflict constructively.
- Evaluate the effectiveness of conflict resolution strategies.
7
NOCN Level 2 Award in Employability
Customer Care
Verified
Key Learning Objectives:
- Understand the importance of good practice in customer care., Know how to communicate effectively with customers., Understand the measures required to solve customer problems., Understand the need to obtain and respond to customer comments.
8
NOCN Level 2 Award in Employability
Interview Skills
Verified
Key Learning Objectives:
- Be able to prepare for an interview., Be able to conduct self in an interview situation.
9
NOCN Level 2 Award in Employability
Rights and Responsibilities in the Workplace
Verified
Key Learning Objectives:
- Explain the purpose of workplace policies in ensuring compliance with employment legislation.
- Describe the key components of a contract of employment.
- Analyse the importance of a contract of employment for both employer and employee.
- Evaluate the consequences of non-compliance with employment legislation.
10
NOCN Level 2 Award in Employability
Operating in a Work Environment
Verified
Key Learning Objectives:
- Understand the structure and purpose of the organisation., Understand own role within the organisation and perform tasks accordingly., Be able to comply with agreed conventions for personal presentation, behaviour and time-keeping., Understand and comply with safe working practices., Be able to reflect on and learn from experience of work.
11
NOCN Level 2 Award in Employability
Responsible Work Practice
Verified
Key Learning Objectives:
- Understand the importance of motivation in the workplace., Understand the importance of punctuality and reliability in the workplace., Understand the importance of time management in the workplace.
12
NOCN Level 2 Award in Employability
Researching Employment Opportunities
Verified
Key Learning Objectives:
- Know that there are different types of work., Know the different sources of job opportunities and employment., Be able to identify job vacancies appropriate to own skills.
13
NOCN Level 2 Award in Employability
Recognising Prejudice and Discrimination
Verified
Key Learning Objectives:
- Know how stereotyping people can lead to discrimination., Understand the impact of discrimination on individuals and society.
14
NOCN Level 2 Award in Employability
Recognising Leadership Skills
Verified
Key Learning Objectives:
- Understand the key characteristics of effective leadership., Understand the skills involved in effective leadership.
15
NOCN Level 2 Award in Employability
Personal Presentation in the Workplace
Verified
Key Learning Objectives:
- Know conventions for personal presentation in the workplace., Understand the value of first impressions.
16
NOCN Level 2 Award in Employability
Personal Money Management
Verified
Key Learning Objectives:
- Understand what is meant by income and expenditure., Be able to record income and expenditure for a personal budget., Understand the problems of coping on a limited budget., Recognise different types of services that banks offer.
17
NOCN Level 2 Award in Employability
Understanding Change in the Workplace
Verified
Key Learning Objectives:
- Understand that organisations need to respond to change and new directions., Understand how change can create new opportunities.
18
NOCN Level 2 Award in Employability
Teamwork Skills
Verified
Key Learning Objectives:
- Understand the need for a team to agree a contract for working together., Understand how roles and responsibilities can be allocated within a team., Be able to work within a team towards a specific goal., Be able to assess the effectiveness of a team.
19
NOCN Level 2 Award in Employability
Developing Meeting Skills
Verified
Key Learning Objectives:
- Understand that there are different purposes to meetings., Understand meeting conventions and processes., Be able to participate in a meeting.
20
NOCN Level 2 Award in Employability
Applying for Work
Verified
Key Learning Objectives:
- Recognise different ways of applying for jobs., Be able to produce a Curriculum Vitae (CV)., Be able to write a covering letter., Be able to complete job application forms.
21
NOCN Level 2 Award in Employability
Improving Own Performance
Verified
Key Learning Objectives:
- Be able to assess own performance., Be able to create and implement an action plan to improve own performance., Be able to review the effectiveness of an action plan to improve own performance.
22
NOCN Level 2 Award in Employability
Developing Enterprise Skills
Verified
Key Learning Objectives:
- Identify a viable product or service by conducting market research and assessing feasibility.
- Plan an enterprise activity, including setting objectives, budgeting, and scheduling.
- Run an enterprise activity, managing resources and responding to challenges.
- Evaluate the success of an enterprise activity against planned objectives and suggest improvements.
Regulatory & Verification Details
- Qualification Number (QN)
- 500/7564/0
- Regulated Status
- Available to learners
- Awarding Body
- NOCN
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- Oct 2009