OCNLR
Level 2
QN: 600/8272/0
Curriculum Active
OCNLR Level 2 Certificate in Employability
Official qualification regulated by Ofqual, awarded by OCNLR. Classified as a Other Life Skills Qualification. Total guided learning hours: 368 hours.
Qualification Level
Level 2
Awarding Body
OCNLR
Syllabus Units
22 Units
Guided Hours
368 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Applying for Work
Verified
Key Learning Objectives:
- Recognise different ways of applying for jobs.
- Be able to produce a Curriculum Vitae (CV).
- Be able to write a covering letter.
- Be able to complete job application forms.
2
Building and Managing Workplace Relationships
Verified
Key Learning Objectives:
- Understand acceptable boundaries to behaviour in the workplace.
- Know how to recognise and respond to different behaviours.
- Know how to give and respond to constructive criticism.
- Understand how conflict can be dealt with constructively in the workplace.
3
Communication in the Workplace
Verified
Key Learning Objectives:
- Understand the importance of positive verbal and non-verbal interaction in the workplace.
- Be able to demonstrate positive verbal and non-verbal interaction.
- Be able to produce positive written communications in the workplace.
4
Customer Care
Verified
Key Learning Objectives:
- Understand the importance of good practice in customer care.
- Know how to communicate effectively with customers.
- Understand the measures required to solve customer problems.
- Understand the need to obtain and respond to customer comments.
5
Developing Enterprise Skills
Verified
Key Learning Objectives:
- Be able to identify a viable product or service to market and sell.
- Be able to plan an enterprise activity.
- Be able to run an enterprise activity.
- Be able to evaluate an enterprise activity.
6
Developing Meeting Skills
Verified
Key Learning Objectives:
- Understand that there are different purposes to meetings.
- Understand meeting conventions and processes.
- Be able to participate in a meeting.
7
Improving Own Performance
Verified
Key Learning Objectives:
- Be able to assess own performance.
- Be able to create and implement an action plan to improve own performance.
- Be able to review the effectiveness of an action plan to improve own performance.
8
Interview Skills
Verified
Key Learning Objectives:
- Be able to prepare for an interview.
- Be able to conduct self in an interview situation.
9
Operating in a Work Environment
Verified
Key Learning Objectives:
- Understand the structure and purpose of the organisation.
- Understand own role within the organisation and perform tasks accordingly.
- Be able to comply with agreed conventions for personal presentation, behaviour and time-keeping.
- Understand and comply with safe working practices.
- Be able to reflect on and learn from experience of work.
10
Oral Presentation Skills
Verified
Key Learning Objectives:
- Be able to source information for and plan a presentation.
- Be able to deliver a structured presentation to an audience.
- Be able to demonstrate an awareness of the audience.
- Be able to handle questions effectively.
- Understand the strengths and weaknesses of the presentation.
11
Personal Money Management
Verified
Key Learning Objectives:
- Understand what is meant by income and expenditure.
- Be able to record income and expenditure for a personal budget.
- Understand the problems of coping on a limited budget.
- Recognise different types of services that banks offer.
12
Personal Presentation in the Workplace
Verified
Key Learning Objectives:
- Know conventions for personal presentation in the workplace.
- Understand the value of first impressions.
13
Recognising Leadership Skills
Verified
Key Learning Objectives:
- Understand the key characteristics of effective leadership.
- Understand the skills involved in effective leadership.
14
Recognising Prejudice and Discrimination
Verified
Key Learning Objectives:
- Know how stereotyping people can lead to discrimination.
- Understand the impact of discrimination on individuals and society.
15
Researching Employment Opportunities
Verified
Key Learning Objectives:
- Know that there are different types of work.
- Know the different sources of job opportunities and employment.
- Be able to identify job vacancies appropriate to own skills.
16
Responsible Work Practice
Verified
Key Learning Objectives:
- Understand the importance of motivation in the workplace.
- Understand the importance of punctuality and reliability in the workplace.
- Understand the importance of time management in the workplace.
17
Rights and Responsibilities in the Workplace
Verified
Key Learning Objectives:
- Understand the need for policies to comply with employment legislation.
- Understand the purpose of and need for a contract of employment.
18
Self Development
Verified
Key Learning Objectives:
- Recognise the significance of own achievements and interests to own development.
- Recognise own strengths and areas for further development.
- Understand how a person’s learning style influences career and education choices.
- Be able to set personal goals and objectives.
- Be able to make action plans to achieve personal goals.
19
Solving Problems in the Workplace
Verified
Key Learning Objectives:
- Understand the types of problems that may occur in a workplace.
- Understand potential sources of advice and support to inform decision making.
- Understand and apply the process of problem solving.
20
Teamwork Skills
Verified
Key Learning Objectives:
- Understand the need for a team to agree a contract for working together.
- Understand how roles and responsibilities can be allocated within a team.
- Be able to work within a team towards a specific goal.
- Be able to assess the effectiveness of a team.
21
Understanding Change in the Workplace
Verified
Key Learning Objectives:
- Understand that organisations need to respond to change and new directions.
- Understand how change can create new opportunities.
22
Understanding Structures in the Workplace
Verified
Key Learning Objectives:
- Understand the importance of organisational objectives and values.
- Understand the need for effective communication routes within an organisation.
- Recognise the way in which decisions are made in relation to organisational structure.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/8272/0
- Regulated Status
- Available to learners
- Awarding Body
- OCNLR
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Apr 2013