Open Awards
Entry Level
QN: 603/1605/6
Curriculum Active
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a Other Life Skills Qualification. Total guided learning hours: 728 hours.
Qualification Level
Entry Level
Awarding Body
Open Awards
Syllabus Units
36 Units
Guided Hours
728 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Appraisals and Setting Targets
Verified
Key Learning Objectives:
- Understand the purpose of an appraisal.
- Be able to prepare for appraisal.
- Know how to communicate during an appraisal.
- Be able to set personal targets
2
Approaches to Learning
Verified
Key Learning Objectives:
- Understand that there are different ways to learn.
- Recognise and understand own learning preferences.
- Understand how learning styles affect approaches to learning and study.
- Reflect on own approaches to learning
3
Assertiveness and Decision Making Skills
Verified
Key Learning Objectives:
- Be able to speak up in a structured situation.
- Know about the rights and responsibilities of self and others in given situations.
- Know how to negotiate to achieve a desired outcome.
- Know about the implications and benefits of self-assertiveness and self-control.
4
Bullying and Harrassment
Verified
Key Learning Objectives:
- Understand what is meant by bullying and harassment in the workplace.
- Understand how to use appropriate strategies to help deal with the situation of bullying and harassment.
- Understand policies and procedures that are in place to deal with bullying or harassment
5
Curriculum Vitae Writing
Verified
Key Learning Objectives:
- Understand the purpose of a Curriculum Vitae (CV).
- Understand what a CV contains.
- Know how to complete a CV
6
Customer Service
Verified
Key Learning Objectives:
- Understand why good customer service is important
- Understand customer needs and how an organisation tries to meet them
- Know ways to provide good customer service
- Be able to provide good customer service
7
Dealing with Change
Verified
Key Learning Objectives:
- Understand key aspects of employment law from an employee perspective.
- Understand the need to manage new financial circumstances.
- Know where and how to access help and advice
8
Dealing with Difficult Situations
Verified
Key Learning Objectives:
- Be able to recognise different difficult situations at work .
- Be able to deal with difficult situations at work.
- Know who talk to regarding a difficult situation in a workplace
9
Discrimination at Work
Verified
Key Learning Objectives:
- Understand how discrimination can feature in a workplace.
- Know about legislation regarding discrimination at work
10
Following Instructions
Verified
Key Learning Objectives:
- Be able to follow instructions.
- Know the potential impact of not following instructions in a work environment
11
Getting the Most Out of Training
Verified
Key Learning Objectives:
- Understand how to listen in a training environment.
- Be able to contribute actively to training.
- Be able to retain information learned through training
12
Information, Advice and Guidance in the Workplace
Verified
Key Learning Objectives:
- Understand what is meant by Information Advice and Guidance (IAG) at work.
- Understand how to access work-based IAG services.
- Understand the benefits of IAG.
- Know about other specialist services
13
Job Applications
Verified
Key Learning Objectives:
- Know how to complete a job application form
14
Job Search
Verified
Key Learning Objectives:
- Know where to look for work.
- Know how to identify relevant information.
- Understand terminology relating to job working hours
15
Managing Stress in the Workplace
Verified
Key Learning Objectives:
- Know about stress in the workplace.
- Understand the consequences of stress.
- Know how to manage stress in the workplace
16
Managing Study
Verified
Key Learning Objectives:
- Understand the demands of a course of study.
- Understand how to organise study time effectively.
- Understand how to prioritise and set realistic targets for study.
- Be able to find and use information relevant to the course of study.
- Reflect on own learning and study skills
17
Managing Your Money
Verified
Key Learning Objectives:
- Know how to keep track of personal finances.
- Know about the consequences of debt.
- Know about Financial Services
18
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Appraisals and Setting Targets
Verified
Key Learning Objectives:
- Understand the purpose of an appraisal.Be able to prepare for appraisal.Know how to communicate during an appraisal.Be able to set personal targets
19
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Approaches to Learning
Verified
Key Learning Objectives:
- Understand that there are different ways to learn.Recognise and understand own learning preferences.Understand how learning styles affect approaches to learning and study.Reflect on own approaches to learning
20
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Assertiveness and Decision Making Skills
Verified
Key Learning Objectives:
- Be able to speak up in a structured situation.Know about the rights and responsibilities of self and others in given situations.Know how to negotiate to achieve a desired outcome.Know about the implications and benefits of self-assertiveness and self-control.
21
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Bullying and Harrassment
Verified
Key Learning Objectives:
- Define bullying and harassment in the workplace
- Identify different forms of bullying and harassment
- Explain the impact of bullying and harassment on individuals and the workplace
- Describe appropriate strategies to deal with bullying and harassment
- Explain the purpose of workplace policies and procedures on bullying and harassment
- Identify the steps to report bullying or harassment
- Explain the role of support services and individuals in addressing bullying
22
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Curriculum Vitae Writing
Verified
Key Learning Objectives:
- Understand the purpose of a Curriculum Vitae (CV).Understand what a CV contains.Know how to complete a CV
23
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Customer Service
Verified
Key Learning Objectives:
- Explain the importance of good customer service
- Identify different types of customer needs
- Describe how an organisation meets customer needs
- Demonstrate effective communication in customer service
- Apply techniques for handling customer complaints
- Provide good customer service in a practical scenario
24
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Dealing with Change
Verified
Key Learning Objectives:
- Identify key aspects of employment law that affect employees during change
- Explain the need to manage new financial circumstances when employment changes
- Describe where and how to access help and advice regarding employment and financial issues
25
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Dealing with Difficult Situations
Verified
Key Learning Objectives:
- Be able to recognise different difficult situations at work .Be able to deal with difficult situations at work.Know who talk to regarding a difficult situation in a workplace
26
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Discrimination at Work
Verified
Key Learning Objectives:
- Understand how discrimination can feature in a workplace.Know about legislation regarding discrimination at work
27
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Following Instructions
Verified
Key Learning Objectives:
- Be able to follow instructions.Know the potential impact of not following instructions in a work environment
28
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Getting the Most Out of Training
Verified
Key Learning Objectives:
- Understand how to listen in a training environment.Be able to contribute actively to training.Be able to retain information learned through training
29
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Information, Advice and Guidance in the Workplace
Verified
Key Learning Objectives:
- Understand what is meant by Information Advice and Guidance (IAG) at work.Understand how to access work-based IAG services.Understand the benefits of IAG.Know about other specialist services
30
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Job Applications
Verified
Key Learning Objectives:
- Know how to complete a job application form
31
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Job Search
Verified
Key Learning Objectives:
- Identify at least three different sources for finding job vacancies
- Recognise relevant information in a job advertisement
- Explain the meaning of common terms related to working hours
- Match personal preferences to suitable working hour patterns
- List the steps to apply for a job found through a specific source
32
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Managing Stress in the Workplace
Verified
Key Learning Objectives:
- Know about stress in the workplace.Understand the consequences of stress.Know how to manage stress in the workplace
33
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Managing Study
Verified
Key Learning Objectives:
- Identify the key demands of a course of study
- Explain how to organise study time effectively
- Prioritise tasks and set realistic targets for study
- Locate and use information relevant to the course
- Reflect on own learning and study skills
34
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Managing Your Money
Verified
Key Learning Objectives:
- Identify different ways to keep track of personal finances
- Explain the potential consequences of getting into debt
- Identify a range of financial services and their purposes
- Apply simple budgeting techniques to manage personal money
- Recognise when to seek advice about money and debt
35
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Personal Skills Auditing
Verified
Key Learning Objectives:
- Be able to identify personal abilities and experienceBe able to produce a personal profile.Be able to identify job opportunities from own skills analysis.Be able to identify organisations/ people to help with training needs
36
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Planning for Progression
Verified
Key Learning Objectives:
- Know how to identify career and training needs.Understand the value of target setting to achieve goals.Develop a personal career action plan
37
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Preparing for a Recruitment Interview
Verified
Key Learning Objectives:
- Know about interview preparation.Know about competency-based interviews.Know about dressing for interviews.Be able to demonstrate interview techniques
38
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Presentation Skills
Verified
Key Learning Objectives:
- Understand techniques for giving oral presentations.Be able to plan an oral presentation.Be able to give an oral presentation
39
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Prioritisation Skills
Verified
Key Learning Objectives:
- Explain why prioritisation is important in a work context
- Identify tasks that need to be prioritised in a given scenario
- Apply a simple method to prioritise a list of tasks
- Create a simple plan to complete tasks in order of priority
40
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Problem Solving Skills for Work
Verified
Key Learning Objectives:
- Know how to recognise a problem in the place of work., Be able to identify a solution to the problem.
41
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Recognising Equality and Diversity at Work
Verified
Key Learning Objectives:
- Define equality and diversity in a work context
- Explain the importance of equal opportunities at work
- Identify examples of positive approaches that support equality and diversity
- Recognise the benefits of promoting equality and diversity in the workplace
42
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Reviewing Your Situation
Verified
Key Learning Objectives:
- Understand how adapting to changes at work is helped by reviewing and reflecting upon current situation.Understand the importance of considering personal skills, qualities and experience at times of change.Know who to go to for help and advice
43
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Speaking and Listening at Work
Verified
Key Learning Objectives:
- Understand the need to adjust communication to suit the situation and audience.Be able to use active listening techniques.Be able to speak clearly and appropriately to suit a range of situations.Understand the role of body language in communicating with others
44
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Speaking Confidently at Work
Verified
Key Learning Objectives:
- Be able to contribute to workplace discussions and conversations., Be able to use language which is appropriate for the work situation., Know why it is important to speak confidently at work.
45
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Understanding Cultural Differences
Verified
Key Learning Objectives:
- Understand what is meant by the term multi-cultural.Recognise the benefits of living and working in a multi-cultural society.Understand cultural differences and practices in the workplace
46
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Understanding Professional Relationships
Verified
Key Learning Objectives:
- Know about professional and personal relationships.Understand appropriate behaviour in a professional relationship.Be able to reflect on own behaviour within professional relationship
47
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Understanding Progression Opportunities
Verified
Key Learning Objectives:
- Identify different progression routes available in a chosen career pathway
- Describe sources of information for identifying progression opportunities
- Explain how qualifications and training can support career progression
- Select appropriate progression opportunities based on personal interests and skills
48
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Understanding your Pay
Verified
Key Learning Objectives:
- Understand how wages are calculated.Understand the key components of a wage slip.Understand wage deductions
49
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Using Communication Skills in a Workplace
Verified
Key Learning Objectives:
- Be able to use communication in a work place.Be able to identify what communication skills they need to develop for a work place.Be able to develop communication skills in a work place.Be able to review their learning
50
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Working with Others in a Workplace
Verified
Key Learning Objectives:
- Know the value of working with others in the workplace.Know about skills needed to work effectively with others.Demonstrate working as part of a team in a workplace setting
51
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Writing a Cover Letter
Verified
Key Learning Objectives:
- Identify the purpose of a cover letter in a job application
- Describe the key sections of a standard cover letter
- Apply a given template to draft a cover letter for a specific job
- Tailor personal information and skills to match the job requirements
- Use appropriate tone and language in a cover letter
- Check a cover letter for spelling, grammar, and clarity
52
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Writing for Different Purposes in the Workplace
Verified
Key Learning Objectives:
- Recognise writing formats used in the workplace.Understand that the reasons for writing at work.Be able to present information in different writing formats
53
Open Awards Entry Level Award in Employability and Professional Development (Entry 3) (RQF)
Writing Needs at Work
Verified
Key Learning Objectives:
- Recognise the writing demands of the workplace.Know when to use written and verbal communication
54
Personal Skills Auditing
Verified
Key Learning Objectives:
- Be able to identify personal abilities and experience
- Be able to produce a personal profile.
- Be able to identify job opportunities from own skills analysis.
- Be able to identify organisations/ people to help with training needs
55
Planning for Progression
Verified
Key Learning Objectives:
- Know how to identify career and training needs.
- Understand the value of target setting to achieve goals.
- Develop a personal career action plan
56
Preparing for a Recruitment Interview
Verified
Key Learning Objectives:
- Know about interview preparation.
- Know about competency-based interviews.
- Know about dressing for interviews.
- Be able to demonstrate interview techniques
57
Presentation Skills
Verified
Key Learning Objectives:
- Understand techniques for giving oral presentations.
- Be able to plan an oral presentation.
- Be able to give an oral presentation
58
Prioritisation Skills
Verified
Key Learning Objectives:
- Know the importance of prioritise skills.
- Know how to plan and prioritise tasks
59
Problem Solving Skills for Work
Verified
Key Learning Objectives:
- Know how to recognise a problem in the place of work.
- Be able to identify a solution to the problem.
60
Recognising Equality and Diversity at Work
Verified
Key Learning Objectives:
- Understand what is meant by equality and diversity at work.
- Understand equal opportunities at work.
- Recognise the need for positive approaches that support equality and diversity
61
Reviewing Your Situation
Verified
Key Learning Objectives:
- Understand how adapting to changes at work is helped by reviewing and reflecting upon current situation.
- Understand the importance of considering personal skills, qualities and experience at times of change.
- Know who to go to for help and advice
62
Speaking and Listening at Work
Verified
Key Learning Objectives:
- Understand the need to adjust communication to suit the situation and audience.
- Be able to use active listening techniques.
- Be able to speak clearly and appropriately to suit a range of situations.
- Understand the role of body language in communicating with others
63
Speaking Confidently at Work
Verified
Key Learning Objectives:
- Be able to contribute to workplace discussions and conversations.
- Be able to use language which is appropriate for the work situation.
- Know why it is important to speak confidently at work.
64
Understanding Cultural Differences
Verified
Key Learning Objectives:
- Understand what is meant by the term multi-cultural.
- Recognise the benefits of living and working in a multi-cultural society.
- Understand cultural differences and practices in the workplace
65
Understanding Professional Relationships
Verified
Key Learning Objectives:
- Know about professional and personal relationships.
- Understand appropriate behaviour in a professional relationship.
- Be able to reflect on own behaviour within professional relationship
66
Understanding Progression Opportunities
Verified
Key Learning Objectives:
- Understand progression and career pathways.
- Know about accessing information to help identify progression opportunities.
- Know about qualifications and/or training that offer opportunities for progression in a career pathway
67
Understanding your Pay
Verified
Key Learning Objectives:
- Understand how wages are calculated.
- Understand the key components of a wage slip.
- Understand wage deductions
68
Using Communication Skills in a Workplace
Verified
Key Learning Objectives:
- Be able to use communication in a work place.
- Be able to identify what communication skills they need to develop for a work place.
- Be able to develop communication skills in a work place.
- Be able to review their learning
69
Working with Others in a Workplace
Verified
Key Learning Objectives:
- Know the value of working with others in the workplace.
- Know about skills needed to work effectively with others.
- Demonstrate working as part of a team in a workplace setting
70
Writing a Cover Letter
Verified
Key Learning Objectives:
- Know how to write a cover letter for a job application
71
Writing for Different Purposes in the Workplace
Verified
Key Learning Objectives:
- Recognise writing formats used in the workplace.
- Understand that the reasons for writing at work.
- Be able to present information in different writing formats
72
Writing Needs at Work
Verified
Key Learning Objectives:
- Recognise the writing demands of the workplace.
- Know when to use written and verbal communication
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1605/6
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Jul 2017