Open Awards
Entry Level
QN: 603/1613/5
Curriculum Active
Open Awards Entry Level Certificate in Employability and Professional Development (Entry 3) (RQF)
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a Other Life Skills Qualification. Total guided learning hours: 728 hours.
Qualification Level
Entry Level
Awarding Body
Open Awards
Syllabus Units
36 Units
Guided Hours
728 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Appraisals and Setting Targets
Verified
Key Learning Objectives:
- Understand the purpose of an appraisal.
- Be able to prepare for appraisal.
- Know how to communicate during an appraisal.
- Be able to set personal targets
2
Approaches to Learning
Verified
Key Learning Objectives:
- Understand that there are different ways to learn.
- Recognise and understand own learning preferences.
- Understand how learning styles affect approaches to learning and study.
- Reflect on own approaches to learning
3
Assertiveness and Decision Making Skills
Verified
Key Learning Objectives:
- Be able to speak up in a structured situation.
- Know about the rights and responsibilities of self and others in given situations.
- Know how to negotiate to achieve a desired outcome.
- Know about the implications and benefits of self-assertiveness and self-control.
4
Bullying and Harrassment
Verified
Key Learning Objectives:
- Understand what is meant by bullying and harassment in the workplace.
- Understand how to use appropriate strategies to help deal with the situation of bullying and harassment.
- Understand policies and procedures that are in place to deal with bullying or harassment
5
Curriculum Vitae Writing
Verified
Key Learning Objectives:
- Understand the purpose of a Curriculum Vitae (CV).
- Understand what a CV contains.
- Know how to complete a CV
6
Customer Service
Verified
Key Learning Objectives:
- Understand why good customer service is important
- Understand customer needs and how an organisation tries to meet them
- Know ways to provide good customer service
- Be able to provide good customer service
7
Dealing with Change
Verified
Key Learning Objectives:
- Understand key aspects of employment law from an employee perspective.
- Understand the need to manage new financial circumstances.
- Know where and how to access help and advice
8
Dealing with Difficult Situations
Verified
Key Learning Objectives:
- Be able to recognise different difficult situations at work .
- Be able to deal with difficult situations at work.
- Know who talk to regarding a difficult situation in a workplace
9
Discrimination at Work
Verified
Key Learning Objectives:
- Understand how discrimination can feature in a workplace.
- Know about legislation regarding discrimination at work
10
Following Instructions
Verified
Key Learning Objectives:
- Be able to follow instructions.
- Know the potential impact of not following instructions in a work environment
11
Getting the Most Out of Training
Verified
Key Learning Objectives:
- Understand how to listen in a training environment.
- Be able to contribute actively to training.
- Be able to retain information learned through training
12
Information, Advice and Guidance in the Workplace
Verified
Key Learning Objectives:
- Understand what is meant by Information Advice and Guidance (IAG) at work.
- Understand how to access work-based IAG services.
- Understand the benefits of IAG.
- Know about other specialist services
13
Job Applications
Verified
Key Learning Objectives:
- Know how to complete a job application form
14
Job Search
Verified
Key Learning Objectives:
- Know where to look for work.
- Know how to identify relevant information.
- Understand terminology relating to job working hours
15
Managing Stress in the Workplace
Verified
Key Learning Objectives:
- Know about stress in the workplace.
- Understand the consequences of stress.
- Know how to manage stress in the workplace
16
Managing Study
Verified
Key Learning Objectives:
- Understand the demands of a course of study.
- Understand how to organise study time effectively.
- Understand how to prioritise and set realistic targets for study.
- Be able to find and use information relevant to the course of study.
- Reflect on own learning and study skills
17
Managing Your Money
Verified
Key Learning Objectives:
- Know how to keep track of personal finances.
- Know about the consequences of debt.
- Know about Financial Services
18
Personal Skills Auditing
Verified
Key Learning Objectives:
- Be able to identify personal abilities and experience
- Be able to produce a personal profile.
- Be able to identify job opportunities from own skills analysis.
- Be able to identify organisations/ people to help with training needs
19
Planning for Progression
Verified
Key Learning Objectives:
- Know how to identify career and training needs.
- Understand the value of target setting to achieve goals.
- Develop a personal career action plan
20
Preparing for a Recruitment Interview
Verified
Key Learning Objectives:
- Know about interview preparation.
- Know about competency-based interviews.
- Know about dressing for interviews.
- Be able to demonstrate interview techniques
21
Presentation Skills
Verified
Key Learning Objectives:
- Understand techniques for giving oral presentations.
- Be able to plan an oral presentation.
- Be able to give an oral presentation
22
Prioritisation Skills
Verified
Key Learning Objectives:
- Know the importance of prioritise skills.
- Know how to plan and prioritise tasks
23
Problem Solving Skills for Work
Verified
Key Learning Objectives:
- Know how to recognise a problem in the place of work.
- Be able to identify a solution to the problem.
24
Recognising Equality and Diversity at Work
Verified
Key Learning Objectives:
- Understand what is meant by equality and diversity at work.
- Understand equal opportunities at work.
- Recognise the need for positive approaches that support equality and diversity
25
Reviewing Your Situation
Verified
Key Learning Objectives:
- Understand how adapting to changes at work is helped by reviewing and reflecting upon current situation.
- Understand the importance of considering personal skills, qualities and experience at times of change.
- Know who to go to for help and advice
26
Speaking and Listening at Work
Verified
Key Learning Objectives:
- Understand the need to adjust communication to suit the situation and audience.
- Be able to use active listening techniques.
- Be able to speak clearly and appropriately to suit a range of situations.
- Understand the role of body language in communicating with others
27
Speaking Confidently at Work
Verified
Key Learning Objectives:
- Be able to contribute to workplace discussions and conversations.
- Be able to use language which is appropriate for the work situation.
- Know why it is important to speak confidently at work.
28
Understanding Cultural Differences
Verified
Key Learning Objectives:
- Understand what is meant by the term multi-cultural.
- Recognise the benefits of living and working in a multi-cultural society.
- Understand cultural differences and practices in the workplace
29
Understanding Professional Relationships
Verified
Key Learning Objectives:
- Know about professional and personal relationships.
- Understand appropriate behaviour in a professional relationship.
- Be able to reflect on own behaviour within professional relationship
30
Understanding Progression Opportunities
Verified
Key Learning Objectives:
- Understand progression and career pathways.
- Know about accessing information to help identify progression opportunities.
- Know about qualifications and/or training that offer opportunities for progression in a career pathway
31
Understanding your Pay
Verified
Key Learning Objectives:
- Understand how wages are calculated.
- Understand the key components of a wage slip.
- Understand wage deductions
32
Using Communication Skills in a Workplace
Verified
Key Learning Objectives:
- Be able to use communication in a work place.
- Be able to identify what communication skills they need to develop for a work place.
- Be able to develop communication skills in a work place.
- Be able to review their learning
33
Working with Others in a Workplace
Verified
Key Learning Objectives:
- Know the value of working with others in the workplace.
- Know about skills needed to work effectively with others.
- Demonstrate working as part of a team in a workplace setting
34
Writing a Cover Letter
Verified
Key Learning Objectives:
- Know how to write a cover letter for a job application
35
Writing for Different Purposes in the Workplace
Verified
Key Learning Objectives:
- Recognise writing formats used in the workplace.
- Understand that the reasons for writing at work.
- Be able to present information in different writing formats
36
Writing Needs at Work
Verified
Key Learning Objectives:
- Recognise the writing demands of the workplace.
- Know when to use written and verbal communication
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1613/5
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Jul 2017