Open Awards
Level 1
QN: 603/1616/0
Curriculum Active
Open Awards Level 1 Certificate in Employability and Professional Development (RQF)
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a Other Life Skills Qualification. Total guided learning hours: 751 hours.
Qualification Level
Level 1
Awarding Body
Open Awards
Syllabus Units
38 Units
Guided Hours
751 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assertiveness and Decision Making
Verified
Key Learning Objectives:
- Be able to speak up for them self in a structured situation.
- Be able to demonstrate that they know about the rights and responsibilities of self and others.
- Be able to use negotiation skills to achieve a desired outcome.
- Know about the implications and benefits assertiveness
2
Bullying and Harassment
Verified
Key Learning Objectives:
- Understand what is meant by bullying and harassment in the workplace.
- Understand how to use appropriate strategies to help deal with the situations of bullying and harassment.
- Understand policies and procedures that are in place to deal with bullying and harassment
3
Coaching Skills
Verified
Key Learning Objectives:
- Understand a range of coaching techniques.
- Know how to coach individuals in the team
4
Community Project
Verified
Key Learning Objectives:
- Be able to choose a suitable community project.
- Be able to plan a suitable community project.
- Be able to contribute to a risk assessment for a community project.
- Be able to follow a plan for a community project.
- Be able to review a community project
5
Curriculum Vitae Writing
Verified
Key Learning Objectives:
- Understand the purpose and content of a CV.
- Know how to complete a CV in an appropriate format
6
Customer Service
Verified
Key Learning Objectives:
- Understand the principles of good customer service
- Be able to provide good customer service
- Know how to communicate positively with customers
- Be able to communicate positively with customers.
- Be able to respond to customers in accordance with policies and procedures
7
Dealing with Change in Employment
Verified
Key Learning Objectives:
- Understand the effects of changes in employment.
- Understand the importance of considering skills, qualities and experience at times of change.
- Know who to go to for help and advice
8
Dealing with Difficult Situations in a Workplace
Verified
Key Learning Objectives:
- Recognise difficult situations and identify strategies to re
- Use appropriate communication skills to deal with difficult situations.
- Know who talk to regarding a difficult situation in a workplace
9
Discrimination at Work
Verified
Key Learning Objectives:
- Understand how discrimination can feature in a workplace.
- Know about legislation regarding discrimination at work
10
Information, Advice and Guidance in the Workplace
Verified
Key Learning Objectives:
- Understand the role of information, advice and guidance (IAG).
- Be able to access and contribute to work-based IAG services.
- Be able to use IAG services to help progression at work.
- Understand about other specialist services
11
Job Applications and Cover Letters
Verified
Key Learning Objectives:
- Be able to complete a job application form.
- Be able to write a cover letter to support applications
12
Job Search
Verified
Key Learning Objectives:
- Know where to look for work.
- Know how to match own skills qualities and experience to advertised jobs.
- Be able to identify and understand relevant information
13
Making the Most of Appraisals and Reviews
Verified
Key Learning Objectives:
- Understand the purpose and structure of an appraisal.
- Know how to prepare for appraisal.
- Know how to communicate during an appraisal.
- Use the outcomes of appraisals to set personal targets
14
Manage Own Performance in a Business Environment
Verified
Key Learning Objectives:
- Understand how to be responsible for own work
- Understand how to behave in a way that supports effective working
- Take responsibility for own work, supported by others
- Behave in a way that supports effective working
15
Managing Stress in the Workplace
Verified
Key Learning Objectives:
- Know what stress is and be able to identify it.
- Understand the consequences of stress
- Know how to manage stress
16
Managing Your Money
Verified
Key Learning Objectives:
- Know how to keep track of personal finances.
- Know about the consequences of debt.
- Know about Financial Services
17
Peer Mentoring
Verified
Key Learning Objectives:
- Know about the role of a peer mentor in the workplace.
- Know why peer mentoring is important in the workplace.
- Know how to assess own role as a peer mentor in the workplace
18
Personal Skills Auditing
Verified
Key Learning Objectives:
- Be able to identify personal skills, experience, achievements and abilities.
- Be able to produce a personal profile.
- Be able to identify areas for development.
- Be able to identify job opportunities from own skills analysis
19
Planning and Completing a Project
Verified
Key Learning Objectives:
- Be able to plan a project.
- Be able to carry out a project.
- Evaluate the project
20
Preparing for Interviews
Verified
Key Learning Objectives:
- Know how to prepare for an interview.
- Understand competency-based interview techniques.
- Know about body-language and dressing for interviews.
- Be able to demonstrate interview techniques
21
Presentation Skills
Verified
Key Learning Objectives:
- Be able to plan an oral presentation
- Be able to give an oral presentation taking into account purpose and audience
- Be able to give and receive feedback on a presentation
22
Prioritisation Skills
Verified
Key Learning Objectives:
- Know the importance of prioritisation skills.
- Know how to plan and prioritise tasks
23
Recognising and Supporting Equality and Diversity at Work
Verified
Key Learning Objectives:
- Understand what is meant by equality and diversity at work.
- Understand equal opportunities at work.
- Recognise the need for positive approaches that support equality and diversity
24
Recognising Leadership Skills
Verified
Key Learning Objectives:
- Understand the key characteristics of effective leadership.
- Understand the skills involved in effective leadership
25
Reskilling into Different Sectors
Verified
Key Learning Objectives:
- Identify own skills and abilities, which can be used in a different sector
- Know how to recognise suitable job opportunities in other sectors
- Identify the skills required for job opportunities, which are transferable from existing skills/abilities
- Identify own training needs to move into a chosen sector
- Recognise where to obtain support
26
Responsible Work Practices
Verified
Key Learning Objectives:
- Understand the importance of motivation in a workplace.
- Understand the importance of punctuality and reliability in the workplace.
- Understand the importance of personal presentation, behaviour and hygiene in a workplace
27
Rights and Responsibilities of Citizenship
Verified
Key Learning Objectives:
- Know about human rights
- Know the law in society.
- Know about the democratic and electoral process.
- Know about rights and responsibilities
28
Speaking and Listening at Work
Verified
Key Learning Objectives:
- Recognise the need to adjust communication to suit the situation and audience.
- Be able to use active listening techniques.Speak clearly and appropriately to suit a range of situations.
- Recognise and understand the role of body language in communicating with others
29
Time Management Skills
Verified
Key Learning Objectives:
- Know how they spends their time.
- Know about time management.
- Know how to use time management as a way of reducing stress
30
Understanding Cultural Differences in the Workplace
Verified
Key Learning Objectives:
- Understand what is meant by the term multi-cultural.
- Recognise the benefits of living and working in a multi-cultural society.
- Understand cultural differences and practices in the workplace.
- Understand rights and responsibilities in a diverse workforce
31
Understanding Pensions
Verified
Key Learning Objectives:
- Understand the principles and purpose of pension schemes.
- Understand main pension options in the UK.
- Understand the state pension scheme.
- Understand additional pension schemes.
- Know about sources of information regarding pensions
32
Understanding Professional Relationships
Verified
Key Learning Objectives:
- Understand professional relationships.
- Understand appropriate behaviour in a professional relationship.
- Be able to reflect on own behaviour within professional relationship
33
Understanding Progression Opportunities
Verified
Key Learning Objectives:
- Know about progression and career pathways.
- Know about accessing information to help identify progression opportunities.
- Know the qualifications and/or training that offer opportunities for progression in a career pathway
34
Understanding your Pay
Verified
Key Learning Objectives:
- Understand how wages are calculated.
- Understand the key components of a wage slip.
- Understand wage deductions
35
Using ICT to Support Writing
Verified
Key Learning Objectives:
- Understand the role that ICT can play in supporting writing.
- Produce writing using appropriate ICT technology
36
Work Aspirations and Goals
Verified
Key Learning Objectives:
- Understand what is meant by aspirations and goals
- Identify own aspirations and goals
- Take ownership of own personal development to support own aspirations and goals
- Understand where to get support
37
Working as a Team
Verified
Key Learning Objectives:
- Know the value of working with others in the workplace.
- Know about skills needed to work effectively with others.
- Be able to work as part of a team in a workplace setting
38
Writing for Different Purposes
Verified
Key Learning Objectives:
- Recognise writing formats and their purpose at work.
- Understand reasons for different writing styles.
- Understand the importance of writing accuracy
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1616/0
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Jul 2017