Open Awards
Level 2
QN: 610/4508/1
Curriculum Active
Open Awards Level 2 Technical Occupational Entry in the Principles and Practice for Pharmacy Support Staff (Certificate) (RQF)
Official qualification regulated by Ofqual, awarded by Open Awards. Classified as a Technical Occupation Qualification. Total guided learning hours: 405 hours.
Qualification Level
Level 2
Awarding Body
Open Awards
Syllabus Units
8 Units
Guided Hours
405 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Dispensing and Supply of Medicines and Medicinal Products
Verified
Key Learning Objectives:
- Understand requirements of own role in relation to dispensing and supply of medicines and medicinal products.
- Be able to receive prescriptions.
- Be able to assemble and dispense prescribed items.
- Be able to complete in-process accuracy checks on prescribed products and medicine.
- Be able to issue prescribed items.
2
Effective Teamwork and Communication in a Pharmacy Setting
Verified
Key Learning Objectives:
- Understand the factors that contribute to effective team working.
- Be able to work effectively with other members of the pharmacy services teams.
- Know the importance of communicating effectively in a pharmacy setting.
- Understand how to manage and record information in a pharmacy setting .
3
Managing Pharmaceutical Stock
Verified
Key Learning Objectives:
- Understand requirements of own role in relation to managing pharmaceutical stock.
- Understand pharmaceutical stock.
- Be able to order pharmaceutical stock.
- Be able to receive pharmaceutical stock.
- Be able to maintain pharmaceutical stock.
- Know how to issue pharmaceutical stock.
4
Person-Centred Care in a Pharmacy Setting
Verified
Key Learning Objectives:
- Know how to provide person-centred care in a pharmacy setting.
- Understand how health inequalities affect different parts of society.
- Know how to identify and respond to safeguarding concerns in a pharmacy setting.
5
Principles of Health and Safety in a Pharmacy Setting
Verified
Key Learning Objectives:
- Know how to work safely in a pharmacy setting.
- Be able to identify risks and hazards in a workplace environment.
- Know what appropriate action should be taken in response to incidents or emergencies following local guidelines
6
Roles, Responsibilities and Personal Development in Pharmacy Services
Verified
Key Learning Objectives:
- Know the roles and responsibilities of the pharmacy and healthcare team.
- Be able to recognise and act within the pharmacy regulatory, legal and ethical standards.
- Know how to develop own practice
7
Safe Preparation and Manufacturing of Medicines and Pharmaceutical Products
Verified
Key Learning Objectives:
- Understand legal, regulatory and organisational requirements for the preparation and manufacture of pharmaceutical products.
- Understand the importance of environmental and personal hygiene within pharmaceutical manufacturing.
- Be able to perform calculations related to the manufacture of pharmaceutical products.
- Be able to support the safe preparation or manufacturing of pharmaceutical products.
- Understand quality assurance processes relating to the preparation and manufacturing of pharmaceutical products.
8
Selling Over the Counter Medicines and Products
Verified
Key Learning Objectives:
- Know how to assist with the sale of over the counter medicines and products.Knowing about medicines that can be sold over counter.
- Be able to identify the needs of individuals.
- Be able to provide advice and recommend suitable over the counter medicines or products.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/4508/1
- Regulated Status
- Available to learners
- Awarding Body
- Open Awards
- Qualification Type
- Technical Occupation Qualification
- Operational Start
- Sept 2025