TLM
Entry Level
QN: 601/0045/X
Curriculum Active
TLM Entry Level Certificate In Skills for Employment (Entry 3)
Official qualification regulated by Ofqual, awarded by TLM. Classified as a Occupational Qualification. Total guided learning hours: 380 hours.
Qualification Level
Entry Level
Awarding Body
TLM
Syllabus Units
11 Units
Guided Hours
380 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Aspects of Citizenship
Verified
Key Learning Objectives:
- Understands that individuals have rights and responsibilities.
- Understand equality issues in relation to current legislation.
- Understand the main functions of local and national government., Show an awareness of the range of public services available in the local community.
2
Communication in the Workplace
Verified
Key Learning Objectives:
- Know about communication
- Know what needs to be communicated in the workplace
- Know about ways of communicating in the workplace
- Be able to assess own communication in the workplace
- Be able to communicate in the workplace
3
Developing Customer Service Skills
Verified
Key Learning Objectives:
- Know about the benefits to an organisation of good customer service.
- Understand the possible consequences of poor customer service.
- Understand the value of first impressions.
- Know about positive verbal and non-verbal interaction with customers.
- Recognise the importance of respect for the individual in relation to good customer service.
4
Improving Own Confidence
Verified
Key Learning Objectives:
- Know about confidence
- Know how communication skills can contribute to improving confidence
- Know about decision-making and associated emotions and feelings
- Know how having goals can increase confidence
5
Improving productivity using IT
Verified
Key Learning Objectives:
- Plan the use of appropriate IT systems and software to meet requirements
- Use IT systems and software to complete planned tasks
- Review the selection and use of IT systems and software for tasks
6
Introduction to Health and Safety
Verified
Key Learning Objectives:
- Understand the importance of health, safety and welfare in the workplace
- Know potential hazards and risks in the workplace
- Know common basic safety signs found in the workplace
- Demonstrate an awareness of safe practices and protective equipment
7
Introduction to Living in the Community
Verified
Key Learning Objectives:
- Understand what a community is.
- Identify the location and use of buildings and facilities in own local area.
- Apply independent skills in own community.
- Identify facilities and services available to the community.
- Understand own responsibilities as part of a community.
8
Introduction to Understanding Self and Others
Verified
Key Learning Objectives:
- State own needs and wishes in a range of different contexts.(SLc/E; SLd/E), Show an awareness of personal health issues.
- Interact with others in an appropriate manner.
- Understand personal relationships.
9
Managing My Money
Verified
Key Learning Objectives:
- Know about banking services
- Know about deductions from earnings
- Understand the importance of own money management
10
Undertaking an Enterprise Project
Verified
Key Learning Objectives:
- Know about successful enterprises
- Be able to plan an enterprise project
- Be able to carry out the enterprise project
- Be able to review the enterprise project
11
Working in a Team
Verified
Key Learning Objectives:
- Know about team working
- Know how to match their strengths and interests to a team task
- Know their own role and responsibilities in relation to a team task
- Know how to work positively as a member of a team
- Understand their performance as a member of a team
Regulatory & Verification Details
- Qualification Number (QN)
- 601/0045/X
- Regulated Status
- Available to learners
- Awarding Body
- TLM
- Qualification Type
- Occupational Qualification
- Operational Start
- Jul 2013