TQUK
Level 1
QN: 610/0101/4
Curriculum Active
TQUK Level 1 Certificate in Developing Skills for Employability (RQF)
Official qualification regulated by Ofqual, awarded by TQUK. Classified as a Other Life Skills Qualification. Total guided learning hours: 293 hours.
Qualification Level
Level 1
Awarding Body
TQUK
Syllabus Units
13 Units
Guided Hours
293 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Communicating in a practical environment
Verified
Key Learning Objectives:
- Understand the lines of communication within a practical environment or organisation.2.
- Understand the need to communicate effectively with team members.3.
- Understand how to define tasks for interpretation for others.4.
- Understand how conflict is dealt with within a practical environment or organisation.5.
- Know about correct health and safety procedures.
2
Customer service skills
Verified
Key Learning Objectives:
- Understand the principles of customer service.2.
- Understand the benefits to an organisation of good customer service.3.
- Understand the possible consequences of poor customer service.4.
- Understand the value of first impressions.5.
- Understand positive verbal and non-verbal interaction with customers.6.
- Understand the importance of respect for the individual concerning good customer service.
3
Developing customer service skills
Verified
Key Learning Objectives:
- Understand the benefits to an organisation of good customer service.2.
- Understand the possible consequences of poor customer service.3.
- Understand the value of first impressions.4.
- Understand positive verbal and non-verbal interaction with customers.5.
- Understand the importance of respect for the individual concerning good customer service.
4
Developing practical skills and techniques
Verified
Key Learning Objectives:
- Understand how to use practical skills and techniques for a chosen activity.2.
- Understand how to plan and execute an activity.3.
- Understand the health and safety requirements to undertake chosen craft.4.
- Understand how to review own development.
5
Handling payment for goods and services
Verified
Key Learning Objectives:
- Understand financial terms concerning the handling of money.2.
- Understand different methods of payment.3.
- Be able to record prices of goods and services and obtain total costs.4.
- Be able to handle cash given in exchange for goods and services.5.
- Be able to handle non-cash payments given in exchange for goods and services
6
Health and safety in a practical environment
Verified
Key Learning Objectives:
- Understand relevant health and safety requirements, procedures and equipment.2.
- Know how to recognise and manage risk by following safe working practices.
7
Introduction to handling payment for goods and services
Verified
Key Learning Objectives:
- Understand financial terms concerning the handling of money.2.
- Understand that there are different methods of payment.3.
- Know how to record prices of goods and services and obtain total costs.4.
- Know how to handle cash given in exchange for goods or services.5.
- Know how to handle non-cash payments given in exchange for goods or services.
8
Investigating a vocational area
Verified
Key Learning Objectives:
- Understand how to research a vocational area.2.
- Understand how to develop the skills and knowledge for a chosen job role.
9
Participating in a vocational taster
Verified
Key Learning Objectives:
- Understand different job roles within a vocational area.2.
- Be able to use relevant skills, knowledge and personal qualities in a vocational context.3.
- Understand the health and safety requirements relevant to the vocational context.4.
- Know how to reflect on suitability for a job role in a chosen vocational context.
10
Participating in vocational tasters
Verified
Key Learning Objectives:
- Understand job roles in different vocational areas.2.
- Know how to use relevant skills, knowledge and personal qualities in different vocational contexts.3.
- Understand health and safety requirements relevant to the vocational contexts.4.
- Know how to reflect on suitability for a job role in chosen vocational contexts.
11
Preparation for work experience
Verified
Key Learning Objectives:
- Understand the structure and purpose of the organisation.2.
- Understand own position within the organisation.3.
- Understand health and safety requirements of the work experience.4.
- Understand employer or trainer expectations.
12
Use of materials in a practical activity
Verified
Key Learning Objectives:
- Understand how to select appropriate materials or products for a vocationally-related activity.2.
- Be able to evaluate the result of the activity.
13
Use tools and equipment for a practical activity
Verified
Key Learning Objectives:
- Know how to use tools and equipment for an agreed activity.2.
- Know how to care for
- maintain and store a range of tools and equipment.
Regulatory & Verification Details
- Qualification Number (QN)
- 610/0101/4
- Regulated Status
- Available to learners
- Awarding Body
- TQUK
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Nov 2021