TQUK
Level 2
QN: 603/3200/1
Curriculum Active
TQUK Level 2 Certificate in Information, Advice or Guidance (RQF)
Official qualification regulated by Ofqual, awarded by TQUK. Classified as a Vocationally-Related Qualification. Total guided learning hours: 266 hours.
Qualification Level
Level 2
Awarding Body
TQUK
Syllabus Units
14 Units
Guided Hours
266 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Information, advice or guidance work with groups
Verified
Key Learning Objectives:
- Understand the role of group work in information, advice or guidance.2.
- Understand the factors affecting information, advice or guidance group sessions.3.
- Be able to plan, conduct and evaluate information, advice or guidance sessions.4.
- Understand the skills needed for co-operative working relationships in information, advice or guidance group sessions.
2
Understand debt advice work in practice
Verified
Key Learning Objectives:
- Understand the factors affecting advice on debt issues.2.
- Understand types of debt and strategies used to re
- solve debt problems.3.
- Know own skills and areas for development in relation to debt advice work.
3
Understand employment advice work in practice
Verified
Key Learning Objectives:
- Understand how employment advice provision is supported by legal rights.2.
- Know the factors to consider when giving employment advice.3.
- Know own skills and areas for development in relation to employment advice work.
4
Understand housing advice work in practice
Verified
Key Learning Objectives:
- Understand information needs and legal rights which apply to housing advice.2.
- Know the factors to consider when giving housing advice to clients.3.
- Know own skills and areas for development in relation to housing advice work.
5
Understand information, advice and guidance practice
Verified
Key Learning Objectives:
- Understand the differences between information, advice and guidance.2.
- Understand ways in which clients’ requirements for information, advice or guidance can be met.3.
- Understand the boundaries of own role in meeting clients’ requirements for information, advice or guidance.4.
- Understand the importance of record-keeping which fulfils good practice guidelines.
6
Understand information, advice or guidance in schools and colleges
Verified
Key Learning Objectives:
- Understand the national requirements which apply to schools and colleges relating to provision of information, advice or guidance.
- Understand the provision of information, advice and guidance in a school or college.3.
- Understand own role and responsibilities for information, advice or guidance practice within a school or college.4.
- Know own skills and areas for development in relation to information, advice or guidance practice within a school or college.
7
Understand networks to support information, advice or guidance
Verified
Key Learning Objectives:
- Understand the role networks have in supporting information, advice or guidance work.2.
- Understand why networks need to operate within Codes of Practice and Principles.3.
- Understand different roles within networks.
8
Understand refugee, immigrant or asylum seeker advice work in practice
Verified
Key Learning Objectives:
- Understand the legal rights and status of refugees, immigrants and asylum seekers.
- Know the factors to consider when giving advice on refugee, immigrant or asylum seeker issues.3.
- Know own skills and areas for development in relation to giving advice on refugee, immigrant or asylum seeker issues.
9
Understand skills required by advice providers
Verified
Key Learning Objectives:
- Understand how advice work is affected by social policy.
- Understand advice interviews.3.
- Understand how to support a client to plan and take action.4.
- Understand how to negotiate on behalf of a client.
- Understand how client requirements can be met through the use of information resources.
10
Understand the context of information, advice and guidance
Verified
Key Learning Objectives:
- Understand the needs for information, advice or guidance of a specific group of clients.2.
- Understand choices and options available to a specific group of clients can be explored.3.
- Understand how to support clients to challenge discriminatory behaviour and practice.4.
- Understand barriers which may prevent access to information, advice or guidance services by clients.
11
Understand the interaction skills required for information, advice or guidance
Verified
Key Learning Objectives:
- Understand the skills required to interact with clients.2.
- Understand why effective communication skills are important when delivering of information, advice or guidance.3.
- Understand the effects of own values, beliefs and attitudes on interactions with clients.4.
- Understand why confidentiality and impartiality are important in interactions with clients.5.
- Know own skills and development needs.
12
Understand the management of information
Verified
Key Learning Objectives:
- Know the range of resources in a specific organisation which are available to clients.2.
- Know the media in own organisation which can be used to provide information for clients.3.
- Understand how storage and retrieval systems for information operate in own organisation.
13
Understand the practice of benefits advice work
Verified
Key Learning Objectives:
- Understand the main types of welfare benefits.2.
- Know the main features of the benefits system.3.
- Know how benefits or funds are claimed.
14
Understanding signposting and referral in information, advice or guidance
Verified
Key Learning Objectives:
- Understand when to signpost or refer clients to other agencies.2.
- Understand signposting and referral.3.
- Understand good practice when referring or signposting clients to other agencies.4.
- Understand how to monitor and evaluate referrals of clients to other agencies.
Regulatory & Verification Details
- Qualification Number (QN)
- 603/3200/1
- Regulated Status
- Available to learners
- Awarding Body
- TQUK
- Qualification Type
- Vocationally-Related Qualification
- Operational Start
- May 2018