VetSkill
Level 2
QN: 603/1317/1
Curriculum Active
VetSkill Level 2 Award in Information, Advice or Guidance
Official qualification regulated by Ofqual, awarded by VetSkill. Classified as a Occupational Qualification. Total guided learning hours: 60 hours.
Qualification Level
Level 2
Awarding Body
VetSkill
Syllabus Units
5 Units
Guided Hours
60 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Client choices and potential barriers when providing Information, Advice or Guidance
Verified
Key Learning Objectives:
- Understand how to explore choices and options available with a range of clients
- Understand the range of potential barriers which may prevent clients from accessing information, advice or guidance
- Understand how clients can challenge discriminatory behaviour
2
Developing communication skills when providing Information, Advice or Guidance
Verified
Key Learning Objectives:
- Know how to communicate with a range of clients
- Understand the importance of effective communication skills when providing Information, Advice or Guidance
- Understand how own values, beliefs and attitudes may affect communication with a range of clients
- Know the importance of confidentiality and equality in communicating with a range of clients
- Know own strengths and development needs when communicating with a range clients
3
Introduction to Information, Advice or Guidance
Verified
Key Learning Objectives:
- Understand the distinction between information, advice and guidance
- Understand ways of meeting information, advice or guidance requirements for a range of clients
- Know own level of authority in meeting information, advice or guidance requirements for a range of clients
- Understand the purpose of accurate record keeping
4
Providing Information, Advice or Guidance to clients
Verified
Key Learning Objectives:
- Be able to comply with national requirements when providing information, advice or guidance to a range of clients
- Be able to demonstrate providing information, advice and guidance in your sector
- Be able to demonstrate signposting and referring a range of clients
- Be able to demonstrate the monitoring and evaluating of clients who are signposted or referred
5
Signposting and referral in Information, Advice or Guidance
Verified
Key Learning Objectives:
- Understand the difference between signposting and referral
- Know good practice when signposting or referring a range of clients and how to monitor and evaluate their progress
Regulatory & Verification Details
- Qualification Number (QN)
- 603/1317/1
- Regulated Status
- Available to learners
- Awarding Body
- VetSkill
- Qualification Type
- Occupational Qualification
- Operational Start
- Apr 2017