VTCT Skills
Level 1
QN: 600/8750/X
Curriculum Active
VTCT Skills Level 1 Award in Developing Employability Skills
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Other Life Skills Qualification. Total guided learning hours: 338 hours.
Qualification Level
Level 1
Awarding Body
VTCT Skills
Syllabus Units
16 Units
Guided Hours
338 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Communicating in a Practical Environment
Verified
Key Learning Objectives:
- Understand the lines of communication within a practical environment/organisation.
- Understand the need to communicate effectively with team members.
- Know how to define tasks for interpretation for others.
- Know how conflict is dealt with within own environment/organisation.
- Know about correct health and safety procedures.
2
Customer Service Skills
Verified
Key Learning Objectives:
- Understand the principles of customer service.
- Understand the benefits to an organisation of good customer service.
- Understand the possible consequences of poor customer service.
- Understand the value of first impressions.
- Understand positive verbal and non-verbal interaction with customers.
- Understand the importance of respect for the individual in relation to good customer service.
3
Developing Customer Service Skills
Verified
Key Learning Objectives:
- Know about the benefits to an organisation of good customer service.
- Understand the possible consequences of poor customer service.
- Understand the value of first impressions.
- Know about positive verbal and non-verbal interaction with customers.
- Recognise the importance of respect for the individual in relation to good customer service.
4
Developing Practical Skills and Techniques
Verified
Key Learning Objectives:
- Know how to use practical skills and techniques for a chosen activity.
- Know how to plan and execute an activity.
- Understand the health and safety requirements to undertake chosen craft.
- Review own development.
5
Health and Safety in a Practical Environment
Verified
Key Learning Objectives:
- Be aware of relevant health and safety requirements, procedures and equipment.
- Recognise and manage risk by following safe working practices.
6
Introduction to the Use of Materials in a Practical Activity
Verified
Key Learning Objectives:
- Know how to work with a material/s and/or product/s for an activity.
- Know how to evaluate the result of the activity.
7
Introduction to the Use of Tools and Equipment for a Practical Activity
Verified
Key Learning Objectives:
- Know how to use tools and equipment for an agreed activity.
- Know how to care for
- maintain and store a range of tools and equipment.
8
Investigating Rights and Responsibilities at Work
Verified
Key Learning Objectives:
- Know employee ‘rights’ and ‘responsibilities’ in a place of work
- Know how the rights of individuals are supported in a place of work
- Know the responsibilities of employers in a place of work
9
Learning through work experience
Verified
Key Learning Objectives:
- Be able to prepare for learning in the workplace
- Be able to carry out activities in the workplace
- Be able to identify what they learnt from the workplace experience
10
Participating in a Vocational Taster
Verified
Key Learning Objectives:
- Know about job roles within a vocational area
- Be able to use relevant skills and knowledge in a vocational context
- Know about Health and Safety requirements relevant to a vocational context
- Be able to comment on strengths and areas for improvement when working in a vocational context
11
Preparing to achieve own job goals
Verified
Key Learning Objectives:
- Know how to identify achievable job goals
- Know the key qualities required for employment
- Be able to identify own employability skills
12
Promoting yourself and preparing for a job interview
Verified
Key Learning Objectives:
- Know the different types of CV and cover letter used to apply for jobs
- Know where and how to search for jobs
- Be able to identify suitable job opportunities and apply for them
- Know how to prepare for an interview
- Be able to conduct self in an interview situation
- Be able to review own performance following an interview situation
13
Use of Materials in a Practical Activity
Verified
Key Learning Objectives:
- Be able to select appropriate materials and/or products for a vocationally-related activity.
- Be able to evaluate the result of the activity.
14
Use Tools and Equipment for a Practical Activity
Verified
Key Learning Objectives:
- Know how to use tools and equipment for an agreed activity.
- Know how to care for
- maintain and store a range of tools and equipment.
Regulatory & Verification Details
- Qualification Number (QN)
- 600/8750/X
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Mar 2013
- Operational End
- Jul 2026