VTCT Skills
Level 1
QN: 600/3336/8
Curriculum Active
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Official qualification regulated by Ofqual, awarded by VTCT Skills. Classified as a Other Life Skills Qualification. Total guided learning hours: 718 hours.
Qualification Level
Level 1
Awarding Body
VTCT Skills
Syllabus Units
38 Units
Guided Hours
718 hrs
Instant access to interactive lessons, quizzes, and spaced revision.
Course Syllabus & Study Modules
Complete breakdown of verified curriculum topics and learning objectives.
1
Assertiveness and Decision Making Skills
Verified
Key Learning Objectives:
- Understand the meaning of assertiveness.
- Know how to prepare for personal decision making.
- Be able to use assertive behaviour to put forward own views in structured situations.
- Be able to make a reasoned decision in structured situations.
2
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
3
Being safe and healthy at work
Verified
Key Learning Objectives:
- Be aware of the health and safety rules and frame
- work that governs their own and group behaviour in places of work.
- Demonstrate awareness of health and safety legislation relevant to themselves and others in a particular workplace.
4
Building Working Relationships with Colleagues
Verified
Key Learning Objectives:
- Understand why it is important to get on well with colleagues
- Be able to work positively with employers and/or managers
- Be able to work positively with peers in the workplace
5
Building Working Relationships with Customers
Verified
Key Learning Objectives:
- Know that the way theypresent themselves makes animpression on a customeror client
- Know that organisationsnormally have protocols fordealing with customers or clients
- Interact positively withcustomers or clients in line withgiven protocols
6
Business Communication
Verified
Key Learning Objectives:
- Know about the benefits of effective communication in a business environment.
- Know about forms of communication.
- Know about communication in teams.
7
Career planning and making applications
Verified
Key Learning Objectives:
- Be able to choose a suitable career pathway
- Be able to identify a suitable job, training programme or course
- Understand how to prepare a curriculum vitae
- Understand how candidates are selected for interview
- Be able to apply for a job, training placement or course
- Understand the interview process
8
Career Progression
Verified
Key Learning Objectives:
- Understand skills and qualities needed to progress in a career
- Understand information and guidance related to career progression
- Understand the importance of career progression
- Be able to plan the next stage in their career progression
9
Conduct at Work
Verified
Key Learning Objectives:
- Know about appropriate conduct for the workplace
- Be able to demonstrate good conduct
- Be able to carry out a review of own conduct
10
Create an online profile using social media
Verified
Key Learning Objectives:
- Know how social media applications are used
- Know how to create an online profile
- Know the risks of promoting an online profile through social media
- Know how to use social media to identify employment opportunities
- Know how to communicate with employers using social media
11
Developing Group and Teamwork Communication Skills
Verified
Key Learning Objectives:
- Understand the roles and responsibilities associated with working in a group.
- Interact successfully with group members and staff in a range of contexts.
- Demonstrate listening and conversational skills for social interaction., Be aware of others’ rights to communicate within a group situation.
- Recognise the importance of co-operation when working in group situations., Accept and respond to praise and criticism in a variety of context., Be aware of the role of those in authority and their relationship with them.
12
Effective skills, qualities and attitudes for learning and work
Verified
Key Learning Objectives:
- Be able to demonstrate a range of positive qualities, attitudes and behaviour for learning and work
- Understand why effective communication is important
- Be able to work effectively
13
Improving Own Confidence
Verified
Key Learning Objectives:
- Know about confidence.
- Understand how communication skills can contribute to improving confidence.
- Know about decision-making and associated emotions and feelings.
- Know how having goals/goals targets can increase confidence.
14
Interpersonal Skills
Verified
Key Learning Objectives:
- Know own personal skills.
- Understand the need for time management.
- Know about stress in self and others.
- Know about different types of criticism.
- Be able to identify confident behaviour in self and others.
- Know about body language.
- Know the difference between aggressive, passive and assertive behaviour.
15
Interview Skills
Verified
Key Learning Objectives:
- Present themselves appropriately at an interview, Answer the interviewer’s questions appropriately
- Understand their performance in an interview
16
Introduction to ICT
Verified
Key Learning Objectives:
- Be able to interact with and use an ICT system
- Be able to follow recommended safe operating practices
- Be able to use ICT to search for
- select and use information
- Be able to enter
- develop and present information for an agreed purpose using an ICT system
17
Learning about the range of opportunities in work
Verified
Key Learning Objectives:
- Understand about employment in different sector areas
- Understand different types of work and working patterns
- Be able to find out about local opportunities for work
- Understand reasons for selecting jobs
18
Managing your time
Verified
Key Learning Objectives:
- Know how to manage their time in a place of work.
- Be able to demonstrate time management skills in a place of work.
19
Personal Confidence and Self Awareness
Verified
Key Learning Objectives:
- Understand reasons for feeling confident and lacking confidence.
- Understand effective participation in social situations.
- Understand ways to manage stress.
- Be able to set personal objectives and plan for personal progression.
20
Personal Development Skills
Verified
Key Learning Objectives:
- Know own strengths and weaknesses.
- Know own skills and investigate ways of self-improvement.
- Understand their current life situation and relationships.
- Be able to set personal objectives and make action plans for self-improvement.
21
Planning for progression
Verified
Key Learning Objectives:
- Understand own study or training programme
- Know the facilities and services provided in the place of study or training
- Be able to recognise personal strengths (skills, qualities and attitudes) needed for learning and work
- Be able to action plan for self improvement
22
Preparing for an Interview
Verified
Key Learning Objectives:
- Know how to respond to questions they might be asked at the interview
- Be able to prepare appropriate questions to ask the interviewer
- Plan to arrive at the interview on time
23
Presenting Accurate Documents
Verified
Key Learning Objectives:
- Know why it is important to record information accurately
- Know the appropriate use of different types of workplace documents
- Be able to produce grammatically accurate, accurately spelled and punctuated documents common to the workplace
24
Researching and selecting a job opportunity
Verified
Key Learning Objectives:
- Know about employment opportunities in different sectors
- Understand different types of employment and working patterns
- Be able to find out information about jobs in a working pattern
25
Rights and responsibilities in the workplace
Verified
Key Learning Objectives:
- Understand that employees have rights
- Understand that employees have responsibilities
- Understand why health and safety rules are important
26
Searching for a Job
Verified
Key Learning Objectives:
- Know potential job sources
- Know potential job roles related to their skills and interests
- Be able to search for job vacancies
27
Self-Management Skills
Verified
Key Learning Objectives:
- Understand how to manage themselves in the workplace
- Demonstrate self-management skills during the working day
- Evaluate self -management skills
28
Serving Food and Drink
Verified
Key Learning Objectives:
- Be able to serve food and drink to customers
- Be able to work as part of a food and drink service team
29
Speaking Confidently at Work
Verified
Key Learning Objectives:
- Be able to contribute to workplace discussions and conversations
- Be able to use language which is appropriate for the work situation
- Know why it is important to speak confidently at work
30
Supporting others
Verified
Key Learning Objectives:
- Be aware of others who need support
- Know what he/she can do to support others
- Understand what he/she cannot do to support others and why, Be aware of relevant health and safety issues
- Be able to support others
31
Understanding conflict at work
Verified
Key Learning Objectives:
- Recognise what can ca
- use conflict in the place of work and know how conflict could be prevented.
- Recognise types of behaviour that are unacceptable in the place of work.
32
Understanding workplace values and practices
Verified
Key Learning Objectives:
- Know the importance of workplace values and behaviours
- Know the importance of workplace practices
- Be able to communicate at work following workplace practices
- Know the importance of main employer and employee rights and responsibilities
- Know how to access specific information and support on the workplace practices
33
Using kitchen equipment
Verified
Key Learning Objectives:
- Know about different types of kitchen equipment
- Be able to select and use kitchen equipment
34
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Assertiveness and Decision Making Skills
Verified
Key Learning Objectives:
- Understand the meaning of assertiveness., Know how to prepare for personal decision making., Be able to use assertive behaviour to put forward own views in structured situations., Be able to make a reasoned decision in structured situations.
35
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Basic food preparation
Verified
Key Learning Objectives:
- Be able to prepare food for cold presentation or cooking
36
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Being safe and healthy at work
Verified
Key Learning Objectives:
- Be aware of the health and safety rules and framework that governs their own and group behaviour in places of work., Demonstrate awareness of health and safety legislation relevant to themselves and others in a particular workplace.
37
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Building Working Relationships with Colleagues
Verified
Key Learning Objectives:
- Understand why it is important to get on well with colleagues, Be able to work positively with employers and/or managers, Be able to work positively with peers in the workplace
38
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Building Working Relationships with Customers
Verified
Key Learning Objectives:
- Know that the way theypresent themselves makes animpression on a customeror client, Know that organisationsnormally have protocols fordealing with customers or clients, Interact positively withcustomers or clients in line withgiven protocols
39
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Business Communication
Verified
Key Learning Objectives:
- Know about the benefits of effective communication in a business environment., Know about forms of communication., Know about communication in teams.
40
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Career planning and making applications
Verified
Key Learning Objectives:
- Be able to choose a suitable career pathway, Be able to identify a suitable job, training programme or course, Understand how to prepare a curriculum vitae, Understand how candidates are selected for interview, Be able to apply for a job, training placement or course, Understand the interview process
41
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Career Progression
Verified
Key Learning Objectives:
- Understand skills and qualities needed to progress in a career, Understand information and guidance related to career progression, Understand the importance of career progression, Be able to plan the next stage in their career progression
42
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Conduct at Work
Verified
Key Learning Objectives:
- Know about appropriate conduct for the workplace, Be able to demonstrate good conduct, Be able to carry out a review of own conduct
43
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Create an online profile using social media
Verified
Key Learning Objectives:
- Know how social media applications are used, Know how to create an online profile, Know the risks of promoting an online profile through social media, Know how to use social media to identify employment opportunities, Know how to communicate with employers using social media
44
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Developing Group and Teamwork Communication Skills
Verified
Key Learning Objectives:
- Understand the roles and responsibilities associated with working in a group., Interact successfully with group members and staff in a range of contexts., Demonstrate listening and conversational skills for social interaction., Be aware of others’ rights to communicate within a group situation., Recognise the importance of co-operation when working in group situations., Accept and respond to praise and criticism in a variety of context., Be aware of the role of those in authority and their relationship with them.
45
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Effective skills, qualities and attitudes for learning and work
Verified
Key Learning Objectives:
- Be able to demonstrate a range of positive qualities, attitudes and behaviour for learning and work, Understand why effective communication is important, Be able to work effectively
46
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Improving Own Confidence
Verified
Key Learning Objectives:
- Define confidence and explain its relevance to employability and personal growth.
- Demonstrate how verbal and non-verbal communication techniques can boost self-confidence.
- Analyse the relationship between decision-making and the emotions and feelings that arise.
- Set specific, measurable goals to systematically increase confidence levels.
- Reflect on personal barriers to confidence and propose strategies to overcome them.
47
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Interpersonal Skills
Verified
Key Learning Objectives:
- Know own personal skills., Understand the need for time management., Know about stress in self and others., Know about different types of criticism., Be able to identify confident behaviour in self and others., Know about body language., Know the difference between aggressive, passive and assertive behaviour.
48
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Interview Skills
Verified
Key Learning Objectives:
- Demonstrate appropriate personal presentation for an interview setting.
- Respond to interview questions with relevant and coherent answers.
- Evaluate their own interview performance and identify strengths and areas for development.
49
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Introduction to ICT
Verified
Key Learning Objectives:
- Be able to interact with and use an ICT system, Be able to follow recommended safe operating practices, Be able to use ICT to search for, select and use information, Be able to enter, develop and present information for an agreed purpose using an ICT system
50
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Learning about the range of opportunities in work
Verified
Key Learning Objectives:
- Understand about employment in different sector areas, Understand different types of work and working patterns, Be able to find out about local opportunities for work, Understand reasons for selecting jobs
51
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Managing your time
Verified
Key Learning Objectives:
- Know how to manage their time in a place of work., Be able to demonstrate time management skills in a place of work.
52
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Personal Confidence and Self Awareness
Verified
Key Learning Objectives:
- Understand reasons for feeling confident and lacking confidence., Understand effective participation in social situations., Understand ways to manage stress., Be able to set personal objectives and plan for personal progression.
53
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Personal Development Skills
Verified
Key Learning Objectives:
- Know own strengths and weaknesses., Know own skills and investigate ways of self-improvement., Understand their current life situation and relationships., Be able to set personal objectives and make action plans for self-improvement.
54
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Planning for progression
Verified
Key Learning Objectives:
- Understand own study or training programme, Know the facilities and services provided in the place of study or training, Be able to recognise personal strengths (skills, qualities and attitudes) needed for learning and work, Be able to action plan for self improvement
55
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Preparing for an Interview
Verified
Key Learning Objectives:
- Know how to respond to questions they might be asked at the interview, Be able to prepare appropriate questions to ask the interviewer, Plan to arrive at the interview on time
56
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Presenting Accurate Documents
Verified
Key Learning Objectives:
- Identify different types of workplace documents and their appropriate uses.
- Explain the consequences of inaccurate information recording in a workplace context.
- Demonstrate correct use of grammar, spelling, and punctuation in a simple workplace document.
- Produce a clearly formatted document, such as a memo or email, following workplace conventions.
- Describe methods for checking accuracy in documents through proofreading techniques.
- Apply basic proofreading skills to correct errors in a provided text.
57
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Researching and selecting a job opportunity
Verified
Key Learning Objectives:
- Identify key employment sectors and typical roles within them
- Differentiate between full-time, part-time, temporary, and freelance contracts
- Demonstrate effective use of online job search tools to locate vacancies
- Evaluate a job advertisement against personal circumstances and preferences
- Explain the advantages and disadvantages of different working patterns
58
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Rights and responsibilities in the workplace
Verified
Key Learning Objectives:
- Identify key statutory rights for employees in the UK, such as the right to a written contract and protection from discrimination.
- Explain the main responsibilities of an employee, including punctuality, following health and safety procedures, and respecting confidentiality.
- Describe why health and safety rules are critical for preventing workplace accidents and promoting wellbeing.
- Apply knowledge of rights and responsibilities to analyse simple workplace scenarios.
- Recognise the potential legal and disciplinary consequences of failing to uphold responsibilities.
59
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Searching for a Job
Verified
Key Learning Objectives:
- Identify at least five different types of job sources relevant to their local labour market.
- Describe how personal skills, interests, and experience relate to specific job roles.
- Demonstrate effective use of online job boards and search filters to find relevant vacancies.
- Outline the steps involved in matching personal attributes to a job description.
- Produce a simple record of job search activities including sources used and roles considered.
60
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Self-Management Skills
Verified
Key Learning Objectives:
- Explain the importance of self-management in maintaining professional standards at work.
- Identify techniques for managing time, tasks, and personal conduct effectively.
- Demonstrate self-management skills during a simulated or real workplace activity.
- Reflect on personal performance to identify strengths and areas for improvement.
- Evaluate strategies for enhancing self-management in response to workplace feedback.
61
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Serving Food and Drink
Verified
Key Learning Objectives:
- Demonstrate correct techniques for carrying plates, glasses, and trays safely and hygienically
- Apply effective communication skills when greeting and serving customers
- Identify and respond appropriately to common customer requests and complaints
- Collaborate with team members to coordinate food and drink service during a busy period
- Maintain a clean and organised service area throughout shift
62
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Speaking Confidently at Work
Verified
Key Learning Objectives:
- Identify the key benefits of speaking confidently in a work environment
- Demonstrate appropriate turn-taking in a structured workplace conversation
- Select and use vocabulary suited to different work-related scenarios
- Describe how confident speaking can improve relationships with colleagues and customers
63
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Supporting others
Verified
Key Learning Objectives:
- Identify individuals who may require support in a workplace setting.
- Describe appropriate actions one can take to provide support to others.
- Explain the limits of personal responsibility when offering support and why these limits exist.
- Outline relevant health and safety considerations when supporting others.
- Demonstrate effective support behaviours in a simulated or real work situation.
- Evaluate the importance of empathy and clear communication when supporting others.
64
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Understanding conflict at work
Verified
Key Learning Objectives:
- Identify common causes of workplace conflict
- Explain methods to prevent or minimize conflict
- Describe types of unacceptable behaviour at work
- Differentiate between acceptable and unacceptable conduct
- Assess the potential impact of unchecked conflict on individuals and organisations
65
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Understanding workplace values and practices
Verified
Key Learning Objectives:
- Know the importance of workplace values and behaviours, Know the importance of workplace practices, Be able to communicate at work following workplace practices, Know the importance of main employer and employee rights and responsibilities, Know how to access specific information and support on the workplace practices
66
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Using kitchen equipment
Verified
Key Learning Objectives:
- Know about different types of kitchen equipment, Be able to select and use kitchen equipment
67
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Work awareness
Verified
Key Learning Objectives:
- Know about the types of employer that are found in their local area., Understand some of the expectations employers have of employees., Be able to relate employer expectations to their own activities.
68
VTCT Skills Level 1 Certificate in Skills for Employment (RQF)
Working as part of a group
Verified
Key Learning Objectives:
- Understand how to contribute to working as part of a group in appropriate ways, Demonstrate how to work as an effective group member, Review the group’s progress and their contribution to it
69
Work awareness
Verified
Key Learning Objectives:
- Know about the types of employer that are found in their local area.
- Understand some of the expectations employers have of employees.
- Be able to relate employer expectations to their own activities.
70
Working as part of a group
Verified
Key Learning Objectives:
- Understand how to contribute to working as part of a group in appropriate ways
- Demonstrate how to work as an effective group member
- Review the group’s progress and their contribution to it
Regulatory & Verification Details
- Qualification Number (QN)
- 600/3336/8
- Regulated Status
- Available to learners
- Awarding Body
- VTCT Skills
- Qualification Type
- Other Life Skills Qualification
- Operational Start
- Oct 2011