Configuring Microsoft Office Project Server 2007

    CITY & GUILDS LIMITED
    Vocational

    This topic covers configuring Microsoft Office Project Server 2007, including SQL Server, SharePoint, deployment, and Web Access administration. It is part of a Level 2 ICT Systems Support diploma.

    5
    Learning Outcomes
    15
    Assessment Guidance
    15
    Key Skills
    5
    Key Terms
    21
    Assessment Criteria

    Assessment criteria

    City & Guilds Level 2 Diploma in ICT Systems Support
    City & Guilds Level 3 Diploma in ICT Systems and Principles for IT Professionals
    City & Guilds Level 2 Diploma in ICT Systems and Principles for IT Professionals
    City & Guilds Level 3 Diploma in ICT Systems Support
    City & Guilds Level 2 Certificate in ICT Systems Support

    Quick Revision Summary (Key Takeaway)

    The City & Guilds Level 2 Diploma in ICT Systems Support covers essential IT support skills including hardware, software, networking, and customer service. This qualification prepares students for roles as IT support technicians, focusing on troubleshooting, maintenance, and user support in real-world environments.

    Topic Overview

    The City & Guilds Level 2 Diploma in ICT Systems Support provides foundational knowledge and practical skills for IT support roles. It covers computer hardware components, operating systems, networking fundamentals, and customer service skills. Students learn to install, configure, and troubleshoot hardware and software, as well as communicate effectively with users to resolve technical issues.

    This qualification is designed for those seeking entry-level positions such as IT support technician, helpdesk analyst, or field service engineer. It emphasises hands-on experience, with assessments that include practical tasks and written exams. Understanding this topic is crucial for building a career in IT, as it forms the basis for more advanced studies in networking, cybersecurity, and systems administration.

    In the wider context, this diploma aligns with industry standards and prepares students for professional certifications like CompTIA A+. It also develops employability skills such as problem-solving, teamwork, and time management, which are valued in any workplace.

    Key Concepts

    Core ideas you must understand for this topic

    • →Hardware components: CPU, RAM, storage, motherboard, and their functions.
    • →Operating systems: Windows, Linux, and macOS basics, including file systems and command line.
    • →Networking fundamentals: IP addressing, subnetting, OSI model, and common protocols.
    • →Troubleshooting methodology: systematic approach to diagnosing and resolving issues.
    • →Customer service: effective communication, ticketing systems, and escalation procedures.

    Learning Objectives

    What you need to know and understand

    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access

    Assessment Criteria

    Key criteria assessors look for in your portfolio

    • Configures Microsoft SQL Server 2005 and Analysis Services for Project Server.
    • Configures Microsoft SharePoint for Project Server.
    • Deploys Project Server successfully.
    • Administers Project Web Access.
    • Configure SQL Server and Analysis Services for Project Server.
    • Configure SharePoint for Project Server integration.
    • Deploy Project Server successfully.
    • Administer Project Web Access settings and permissions.
    • Configure SQL Server 2005 and Analysis Services for Project Server.
    • Configure SharePoint for Project Server integration.
    • Deploy Project Server and configure settings.
    • Administer Project Web Access and user permissions.
    • Configures SQL Server 2005 and Analysis Services for Project Server.
    • Sets up SharePoint services to support Project Server functionality.
    • Deploys Project Server and manages security settings.
    • Administers Project Web Access, including permissions and views.
    • Troubleshoots common configuration issues.
    • Correctly configure SQL Server 2005 and Analysis Services for Project Server.
    • Set up SharePoint services to support Project Server.
    • Successfully deploy Project Server and verify functionality.
    • Administer Project Web Access, including permissions and settings.

    Assessment Guidance

    Guidance for achieving higher grades

    • 💡Follow step-by-step configuration guides.
    • 💡Check system requirements before starting.
    • 💡Document all configuration settings for troubleshooting.
    • 💡Follow installation guides step-by-step.
    • 💡Test each configuration stage before proceeding.
    • 💡Understand the role of each component in the system.
    • 💡Follow step-by-step installation guides.
    • 💡Test connectivity after each configuration step.
    • 💡Document all settings for troubleshooting.
    • 💡Understand the prerequisites and dependencies between components.
    • 💡Practice step-by-step configuration in a lab environment.
    • 💡Know common error messages and their resolutions.
    • 💡Practice step-by-step configuration in a lab environment.
    • 💡Understand the dependencies between SQL, SharePoint, and Project Server.
    • 💡Review official Microsoft documentation for deployment procedures.
    • 💡Always use correct technical terminology in your answers; for example, say 'random access memory' instead of 'RAM' only if you also explain it.
    • 💡In practical assessments, demonstrate safe working practices, such as anti-static precautions when handling components.
    • 💡Read the question carefully to identify the command word (e.g., 'describe', 'explain', 'evaluate') and tailor your response accordingly.

    Common Mistakes

    Common errors to avoid in your coursework

    • Misconfiguring SQL Server permissions.
    • Overlooking SharePoint integration requirements.
    • Failing to test Web Access after deployment.
    • Incorrect SQL Server configuration causing connectivity issues.
    • Missing SharePoint prerequisites.
    • Poor permission management in Project Web Access.
    • Incorrect SQL Server configuration leading to connectivity issues.
    • Failing to set proper SharePoint permissions.
    • Overlooking security settings in Project Web Access.
    • Misconfiguring SQL Server permissions, causing connection failures.
    • Overlooking SharePoint service dependencies, leading to errors.
    • Failing to test deployment before going live.
    • Failing to configure SQL Server Analysis Services correctly.
    • Overlooking SharePoint permissions required for Project Server.
    • Not testing the deployment after configuration.
    • Misconception: More RAM always makes a computer faster. Correction: While RAM helps, other factors like CPU speed, storage type (SSD vs HDD), and software optimisation also affect performance.
    • Misconception: The internet and the World Wide Web are the same. Correction: The internet is the global network infrastructure, while the WWW is a service that uses the internet to share web pages.
    • Misconception: A virus is the only type of malware. Correction: Malware includes viruses, worms, trojans, ransomware, spyware, and adware, each with distinct behaviours.

    Revision Plan

    How to revise this topic in 1–2 weeks

    1. 1Week 1: Focus on hardware and operating systems. Create flashcards for component functions and practice identifying parts in a virtual lab.
    2. 2Week 2: Dive into networking basics. Learn the OSI model and practice subnetting exercises daily.
    3. 3Week 3: Develop troubleshooting skills by working through scenario-based questions and role-playing customer interactions.
    4. 4Week 4: Review all topics, attempt past papers, and identify weak areas for targeted revision.

    Exam Question Types

    How this topic typically appears in the exam

    • 📋Multiple-choice questions on hardware specifications and protocol functions.
    • 📋Short-answer questions requiring definitions of key terms like 'IP address' or 'malware'.
    • 📋Scenario-based questions where you must apply troubleshooting steps to a given problem.
    • 📋Practical tasks in a simulated environment, such as configuring a network or installing software.

    Command Word Expectations (CITY & GUILDS LIMITED)

    What examiners look for when using specific command words in this specification

    Describe

    Provide a detailed account of a topic, including key features and characteristics. For example, 'Describe the function of the CPU' requires mentioning fetch-decode-execute cycle, cores, and cache.

    Explain

    Give reasons or causes for why something happens. For example, 'Explain why SSDs are faster than HDDs' requires discussing no moving parts and faster data access.

    Evaluate

    Weigh up pros and cons and give a judgement. For example, 'Evaluate the use of cloud storage vs local storage' requires comparing cost, accessibility, security, and reliability.

    How Students Lose Marks (Examiner Pitfalls)

    Common mark loss traps and how to write 100% full-mark answers

    Pitfall: Students often confuse the OSI model layers, especially the transport and network layers, leading to incorrect answers about data encapsulation and routing.
    ❌ Weak Answer (Loses Marks):The transport layer is responsible for routing packets across the network.
    ✅ 100% Model Answer (Full Marks):The transport layer (Layer 4) ensures end-to-end communication and data integrity, using protocols like TCP and UDP. The network layer (Layer 3) handles logical addressing and routing, using IP addresses to forward packets between networks.
    Examiner Tip: Memorise the OSI model layers in order and associate each with a key function and example protocol. Use mnemonics like 'Please Do Not Throw Sausage Pizza Away'.
    Pitfall: In troubleshooting scenarios, students often jump to a solution without following a systematic process, missing marks for not showing a logical approach.
    ❌ Weak Answer (Loses Marks):I would replace the RAM because it's faulty.
    ✅ 100% Model Answer (Full Marks):First, I would gather information from the user about the issue, then replicate the problem. Next, I would check the simplest possible causes (e.g., loose connections, software errors) before moving to hardware diagnostics. If RAM is suspected, I would run a memory diagnostic tool to confirm, then replace the faulty module and test the system.
    Examiner Tip: Always structure your answer using the ITIL troubleshooting framework: identify, analyse, fix, and test. Show each step clearly to earn full marks.

    Step-by-Step Worked Solutions

    Detailed solution breakdown for typical exam problems

    Question: A user reports that their computer is running slowly. Describe a systematic troubleshooting process you would follow, including at least three specific diagnostic steps.

    1. 1.Step 1: Gather information from the user about when the slowness occurs and any recent changes.
    2. 2.Step 2: Check system resources using Task Manager to identify high CPU, memory, or disk usage.
    3. 3.Step 3: Run disk cleanup and check for malware using Windows Defender.
    4. 4.Step 4: If the issue persists, check for driver updates and perform a clean boot to isolate software conflicts.
    5. 5.Step 5: Document findings and the solution applied.
    Final Answer: A systematic approach: gather info, check resources, clean up, scan for malware, and isolate software conflicts.

    Question: Calculate the maximum number of hosts that can be supported on a subnet with a /26 prefix length (IPv4). Show your working.

    1. 1.Step 1: Determine the number of host bits: 32 - 26 = 6 bits.
    2. 2.Step 2: Calculate the number of addresses: 2^6 = 64.
    3. 3.Step 3: Subtract 2 for network and broadcast addresses: 64 - 2 = 62 usable hosts.
    Final Answer: 62 usable hosts.

    Active Recall Memory Test

    Test your memory before revealing the key facts

    Frequently Asked Questions

    Common questions students ask about this topic

    Pass / Merit / Distinction Evidence Checklist

    How your portfolio evidence is graded for CITY & GUILDS LIMITED Configuring Microsoft Office Project Server 2007

    Every vocational unit is marked against named criteria rather than an exam percentage. Your tutor's brief lists the exact codes for this unit — here is what each band is asking you to do.

    Pass (P)

    Demonstrate baseline knowledge, accurate terminology, and core practical application.

    Merit (M)

    Provide detailed analysis, structured explanations, and clear workplace reasoning.

    Distinction (D)

    Deliver thorough evaluation, original problem solving, and fully justified recommendations.

    Before You Start

    Prior knowledge that will help with this topic

    • •Basic computer literacy: ability to use a PC, manage files, and browse the internet.
    • •Understanding of simple electrical concepts like voltage and current is helpful for hardware topics.
    • •No prior networking knowledge is required, but a logical mindset is beneficial.

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    Key Terminology

    Essential terms to know

    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access
    • Configure Microsoft SQL Server 2005 and Analysis Services 2005 for Project Server 2007, Configure Microsoft SharePoint for Project Server 2007, Deploy Project Server, Administer Project Web Access

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