Digital Skills & IT

    City & Guilds Limited
    Vocational

    Specification: 610/5659/5

    The CITY-AND-GUILDS-LIMITED Vocational Digital Skills & IT specification covers 30 topics with 354 learning objectives (610/5659/5). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    30

    Units

    354

    Learning Outcomes

    867

    Assessment Guidance

    924

    Key Skills

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    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Forgetting to set keyframes at the start or end of an animation, leading to no movement or sudden jumps.
    • •Not selecting the correct object or property before adding keyframes, causing the animation to affect the wrong element.
    • •Overlooking the need to set the timeline range correctly, resulting in animations that are too short or extend beyond the required duration.
    • •Saving or submitting the project file without rendering the final video, which is often required for evidence.
    • •Failing to reference the design brief throughout the project, leading to an animation that does not fully meet the stated requirements.
    • •Overcomplicating the animation with unnecessary effects, resulting in long render times and potential software crashes.
    • •Neglecting to save incremental versions of the project file, which can cause total loss of work if the file becomes corrupted.
    • •Misunderstanding the coordinate system (X, Y, Z axes) when manipulating objects, causing unintended movements or distortions.

    Top Examiner Tips

    Expert advice for exam success

    • •Prioritise planning your animation on paper or storyboard before starting work, ensuring you know what objects to prepare and how they will move.
    • •Always check the assessment criteria to understand the specific output required (e.g., file format, duration, number of objects) and tailor your work accordingly.
    • •Double-check that all keyframes are set correctly and preview the animation frequently to catch errors early.
    • •Submit both the editable project file and the rendered video to provide complete evidence of your work.
    • •Always start by carefully analysing the scenario and noting all key requirements before opening the software.
    • •Use a structured workflow: block out the animation, refine key poses, adjust timing, then add details, to maintain efficiency.
    • •Regularly preview your animation using real-time playback to catch errors early, rather than relying solely on final renders.
    • •For the presentation component, prepare a concise script highlighting how you addressed the brief, the tools used, and any challenges overcome.

    Qualification Units

    30 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    3D Animation Software

    This subtopic focuses on the foundational skills of 3D animation, specifically preparing objects by creating or importing models, applying materials, and setting up scenes before animating. The ability to create basic animated sequences involves using keyframes to manipulate object properties over time, such as position, rotation, and scale, to produce a simple moving scene. These skills are essential for producing digital content in industries like gaming, film, and design.

    City & Guilds Level 2 Diploma for IT Users (ITQ) , City & Guilds Level 2 Award for IT Users (ITQ) , City & Guilds Level 3 Certificate for IT Users (ITQ) +8 more

    15 learning outcomes88 guidance points11 criteria

    City & Guilds Level 4 End-Point Assessment for Business Analyst - Core Content

    This core content element covers the essential competencies, models, and techniques that a Level 4 Business Analyst must master to operate effectively in a professional context. It encompasses the full business analysis lifecycle, from eliciting and documenting requirements to validating solutions and managing stakeholder relationships, ensuring that apprentices can apply these skills in real-world projects to deliver measurable business value.

    City & Guilds Level 4 End-Point Assessment for Business Analyst

    3 learning outcomes9 guidance points

    Audio Software

    This unit covers using audio hardware and software to capture, edit, and present audio sequences. It includes using tools and techniques for combining and editing.

    City & Guilds Level 2 Certificate for IT Users (ITQ) , City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 2 Diploma in IT User Skills +8 more

    11 learning outcomes80 guidance points11 criteria

    Audio and video software

    This element covers the foundational skills needed to capture, edit, and present audio and video sequences using appropriate hardware and software. Learners will develop practical competence in recording raw footage or sound, applying basic editing techniques such as trimming, transitions, and audio level adjustments, and outputting a finished sequence for playback or presentation. Mastery of these skills underpins effective digital communication in personal, academic, and entry-level professional contexts.

    City & Guilds Level 1 Certificate for IT Users (ITQ) , City & Guilds Level 1 Award for IT Users - (ITQ), City & Guilds Level 1 Diploma for IT Users (ITQ)

    3 learning outcomes22 guidance points3 criteria

    Bespoke Software

    Bespoke software refers to custom applications tailored to specific needs. This topic covers inputting data, creating structures, and using software functions to process and present information effectively.

    City & Guilds Level 2 Award for IT Users (ITQ) , City & Guilds Level 3 Diploma for IT Users (ITQ), City & Guilds Level 3 Award for IT Users (ITQ) +8 more

    11 learning outcomes80 guidance points11 criteria

    Computerised Accounting Software

    This subtopic focuses on the practical application of computerised accounting software within a business context. Learners will develop skills in configuring accounting systems, accurately entering financial data from source documents such as invoices and receipts, processing transactions including sales, purchases, and payments, and generating management reports to support decision-making. Mastery of these tasks is essential for roles in finance and accounting, ensuring compliance and efficiency in financial operations.

    City & Guilds Level 3 Diploma for IT Users (ITQ), City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Diploma in IT User Skills +8 more

    20 learning outcomes92 guidance points11 criteria

    Computer Basics

    This element introduces learners to the fundamental components of a computer system, including essential hardware such as the system unit, monitor, keyboard, and mouse, along with common terminology used in IT. It builds foundational knowledge of operating systems, basic performance factors, and the importance of IT literacy for modern career paths. Learners apply this understanding to identify and use computer components effectively, laying the groundwork for further digital skills development.

    City & Guilds Level 1 Award for IT Users - (ITQ), City & Guilds Level 1 Certificate for IT Users (ITQ) , City & Guilds Level 1 Diploma for IT Users (ITQ)

    3 learning outcomes29 guidance points3 criteria

    Computer Security and Privacy

    This element introduces learners to the foundational principles of computer security and privacy, emphasising practical steps to safeguard digital devices, personal data, and family members from common cyber threats. It covers key protective measures such as password management, software updates, and safe browsing habits, while also exploring the ethical responsibilities of IT users in respecting copyright, privacy, and acceptable use policies. Through applied understanding, learners gain the competence to maintain a secure computing environment and act responsibly online.

    City & Guilds Level 1 Award for IT Users - (ITQ), City & Guilds Level 1 Diploma for IT Users (ITQ) , City & Guilds Level 1 Certificate for IT Users (ITQ)

    10 learning outcomes32 guidance points3 criteria

    Data Management Software

    This subtopic focuses on the effective use of data management software to create, modify, and maintain structured data records, ensuring accuracy and integrity. It involves practical skills in entering and editing data through forms or datasheets, and retrieving specific information using queries and filters. Mastering these competencies enables learners to organise business information, generate tailored reports, and support data-driven decision-making in a vocational context.

    City & Guilds Level 3 Diploma in IT User Skills , City & Guilds Level 3 Diploma for IT Users (ITQ), City & Guilds Level 3 Certificate for IT Users (ITQ) +8 more

    21 learning outcomes84 guidance points11 criteria

    Database Software

    This subtopic focuses on the practical application of database software to manage structured data efficiently. Learners develop skills in creating and maintaining tables, entering and editing records accurately, and organising data through sorting and filtering. The unit also covers extracting information using queries and presenting findings via professional reports, essential for data-driven decision-making in a business context.

    City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 2 Diploma for IT Users (ITQ) , City & Guilds Level 2 Certificate for IT Users (ITQ) +8 more

    17 learning outcomes86 guidance points11 criteria

    Data management software

    This subtopic covers the fundamental skills needed to operate data management software, focusing on the accurate entry, editing, and maintenance of records, as well as retrieving and displaying data according to specified needs. Learners will develop practical expertise in using databases or spreadsheet applications to structure, input, and manipulate information efficiently. The ability to manage data effectively is essential across many vocational contexts, ensuring data integrity and supporting informed decision-making.

    City & Guilds Level 1 Award for IT Users - (ITQ), City & Guilds Level 1 Diploma for IT Users (ITQ) , City & Guilds Level 1 Certificate for IT Users (ITQ)

    3 learning outcomes24 guidance points3 criteria

    Design Software

    This element focuses on the practical skills required to source, import, and integrate various types of information into design projects, and to proficiently use design software tools for creating, manipulating, and editing digital designs. Learners develop competence in combining text, images, and other data to produce effective visual outputs, aligning with industry standards for graphic design, desktop publishing, or multimedia production.

    City & Guilds Level 3 Diploma for IT Users (ITQ), City & Guilds Level 3 Award for IT Users (ITQ), City & Guilds Level 3 Certificate for IT Users (ITQ) +8 more

    20 learning outcomes85 guidance points11 criteria

    Database software

    This subtopic equips learners with fundamental database skills, focusing on the accurate entry and editing of records, along with basic data organisation techniques. Practical tasks involve creating and manipulating tables, sets, and data records to ensure information is structured and accessible. The ability to generate simple reports from the database demonstrates an essential workplace competency for managing and presenting data effectively.

    City & Guilds Level 1 Award for IT Users - (ITQ), City & Guilds Level 1 Certificate for IT Users (ITQ) , City & Guilds Level 1 Diploma for IT Users (ITQ)

    3 learning outcomes26 guidance points3 criteria

    Desktop Publishing Software

    This topic focuses on using desktop publishing software to create professional publications. It covers selecting layouts, combining text and images, and using editing techniques to format documents.

    City & Guilds Level 2 Certificate for IT Users (ITQ) , City & Guilds Level 3 Diploma in IT User Skills , City & Guilds Level 3 Diploma for IT Users (ITQ) +8 more

    11 learning outcomes78 guidance points11 criteria

    Design and imaging software

    This topic introduces learners to the fundamental skills required to obtain, insert, and manipulate digital images and designs using basic imaging software. Learners will develop the ability to source appropriate visuals, integrate them into design projects, and apply simple editing techniques to enhance outcomes. These skills are essential for creating professional-looking documents and digital content in a range of vocational contexts.

    City & Guilds Level 1 Certificate for IT Users (ITQ) , City & Guilds Level 1 Diploma for IT Users (ITQ) , City & Guilds Level 1 Award for IT Users - (ITQ)

    7 learning outcomes22 guidance points3 criteria

    Developing personal and team effectiveness using IT

    This subtopic focuses on leveraging IT tools and systems to enhance self-directed learning, career progression, and personal productivity, while also enabling efficient collaboration, communication, and project management within teams. Learners will evaluate how technologies such as e-portfolios, online courses, productivity suites, and collaborative platforms support continuous professional development and group effectiveness. The practical application involves using IT to set personal goals, track progress, share knowledge, and critically review collaborative outcomes to improve future performance.

    City & Guilds Level 3 Diploma in IT User Skills , City & Guilds Level 2 Award for IT Users (ITQ) , City & Guilds Level 2 Diploma in IT User Skills +8 more

    11 learning outcomes79 guidance points11 criteria

    Drawing and Planning Software

    This element focuses on developing essential skills in using drawing and planning software to create and manage graphical information efficiently. Learners will gain practical competence in inputting data (e.g., measurements, symbols, annotations), organising layers and object properties, and combining multiple elements into coherent drawings or plans. They will also learn to edit, manipulate, format, and present final outputs in a professional manner suitable for vocational contexts such as engineering, construction, or event planning.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 2 Certificate for IT Users (ITQ) , City & Guilds Level 3 Diploma in IT User Skills +8 more

    22 learning outcomes92 guidance points11 criteria

    Developing Personal and Team Effectiveness Using IT

    This unit explores how learners can leverage information technology to enhance their personal productivity and support continuous professional development, while also using collaborative digital tools to improve team communication, coordination, and goal achievement. It integrates practical IT skills with reflective practice, enabling learners to select and use appropriate software and online platforms to plan, monitor, and evaluate both individual and team-based tasks. The focus is on developing digital effectiveness that directly contributes to workplace performance and personal growth.

    City & Guilds Level 3 Diploma in IT User Skills , City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 2 Certificate for IT Users (ITQ) +7 more

    10 learning outcomes77 guidance points10 criteria

    Desktop publishing software

    This element covers the foundational skills of desktop publishing, focusing on creating publications by applying appropriate design principles and layouts, accurately inputting text and graphic elements, and utilising software tools to edit and format content effectively. Mastery of these techniques ensures learners can produce professional-quality documents such as flyers, newsletters, or posters for real-world communication purposes.

    City & Guilds Level 1 Certificate for IT Users (ITQ) , City & Guilds Level 1 Diploma for IT Users (ITQ) , City & Guilds Level 1 Award for IT Users - (ITQ)

    3 learning outcomes21 guidance points3 criteria

    Imaging Software

    This element focuses on the fundamental skills required to obtain, insert, and combine information from various sources to create images, as well as to utilise imaging software tools to create, manipulate, and edit images. Learners will develop the ability to source and integrate different media types, such as photographs, graphics, and scanned content, into cohesive visual outputs, while applying technical editing and design techniques. These skills are essential for a range of vocational contexts, including marketing, web design, and multimedia production, where professional image handling is required.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Award for IT Users (ITQ), City & Guilds Level 3 Certificate for IT Users (ITQ) +8 more

    20 learning outcomes84 guidance points11 criteria

    Improving Productivity Using IT

    This element focuses on leveraging IT tools to boost productivity: learners plan task-appropriate software, execute work efficiently, and critically review tool choices to refine workflows. It underpins essential digital competence for real-world administrative and creative roles.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 3 Diploma in IT User Skills +8 more

    28 learning outcomes82 guidance points11 criteria

    3D Design Software

    This subtopic focuses on the practical application of 3D design software to create, edit, and present three-dimensional models tailored to specific requirements. Learners will develop proficiency in industry-standard tools and workflows, from initial concept modelling to final rendered outputs, preparing them for roles in animation, game design, architecture, and product visualisation.

    City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 3 Award for IT Users (ITQ), City & Guilds Level 2 Diploma in IT User Skills +8 more

    15 learning outcomes73 guidance points11 criteria

    Digital Lifestyle

    This element introduces learners to the essential concepts of digital technology and its application in everyday life, covering digital audio, video, and photography basics. It equips learners with foundational knowledge to navigate and utilise digital media effectively and also explores career paths in the digital technology sector. The focus is on practical understanding and safe, responsible use.

    City & Guilds Level 1 Certificate for IT Users (ITQ) , City & Guilds Level 1 Diploma for IT Users (ITQ) , City & Guilds Level 1 Award for IT Users - (ITQ)

    7 learning outcomes25 guidance points3 criteria

    Internet Safety for IT users

    This element equips learners with essential knowledge and skills to navigate the internet safely, covering threat identification, personal and data protection, and adherence to legal frameworks. By understanding online risks such as malware, phishing, and identity theft, learners can apply proactive measures to safeguard themselves and others, while maintaining data security and complying with relevant legislation like GDPR and the Computer Misuse Act.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 3 Award for IT Users (ITQ) +7 more

    19 learning outcomes84 guidance points10 criteria

    IT Communication Fundamentals

    This subtopic focuses on the fundamental skills required to effectively source, evaluate, and exchange information using digital technologies. Learners will develop the ability to critically assess online information for reliability and relevance, and to select and use appropriate IT tools for professional communication. These competencies are essential for efficient workplace practices and informed decision-making.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Award for IT Users (ITQ), City & Guilds Level 2 Diploma for IT Users (ITQ) +5 more

    16 learning outcomes62 guidance points8 criteria

    IT Security for Users

    This unit focuses on minimising security risks to IT systems and data. Learners must use appropriate methods to protect against threats such as malware, phishing, and unauthorised access.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Diploma in IT User Skills , City & Guilds Level 2 Diploma for IT Users (ITQ) +5 more

    13 learning outcomes58 guidance points8 criteria

    ICT

    This subtopic covers the foundational digital literacy skills required for effective use of ICT systems in personal and vocational contexts. Learners will develop competence in operating hardware and software, managing files, finding reliable information online, and communicating through digital platforms. These skills align with Level 1 Functional Skills ICT standards, providing a basis for further QCF units and real-world IT user proficiency.

    City & Guilds Level 1 Certificate for IT Users (ITQ)

    1 learning outcomes8 guidance points

    IT Software Fundamentals

    This unit focuses on developing practical skills in selecting appropriate software applications to solve given tasks, managing and formatting data accurately, and presenting information professionally for specific audiences. Learners will demonstrate competence in using a range of IT tools to enhance productivity and meet organisational requirements.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Certificate for IT Users (ITQ), City & Guilds Level 2 Award for IT Users (ITQ) +5 more

    8 learning outcomes58 guidance points8 criteria

    IT User Fundamentals

    This unit underpins the essential competencies required of a proficient IT user, focusing on the practical application of hardware and software to accomplish tasks effectively. Learners will develop the ability to manage digital information through systematic storage and retrieval, while adhering to safety protocols and security best practices. Additionally, it covers proactive maintenance and basic troubleshooting to ensure reliable system operation.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Award for IT Users (ITQ), City & Guilds Level 3 Diploma for IT Users (ITQ) +5 more

    8 learning outcomes64 guidance points8 criteria

    3D Drawing and Planning Software

    This subtopic focuses on using 3D drawing and planning software to create, modify, and present technical plans that meet specified requirements. It involves understanding software tools to produce accurate 3D models, applying design principles, and generating clear presentations for stakeholders. Mastery is demonstrated through the ability to interpret requirements, manipulate objects in three dimensions, and output plans in appropriate formats.

    City & Guilds Level 2 Diploma in IT User Skills , City & Guilds Level 3 Diploma for IT Users (ITQ), City & Guilds Level 2 Certificate for IT Users (ITQ) +8 more

    15 learning outcomes87 guidance points11 criteria

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    City & Guilds Limited Vocational Digital Skills & IT