Using Mobile IT Devices — WJEC Vocational Digital Skills & IT

The WJEC Level 1 Award for IT Users (ITQ) is a vocationally-related qualification that assesses practical digital skills across word processing, spreadsheets, presentations, and safe internet use. It focuses on real-world application, requiring students to demonstrate competence in using IT tools to complete tasks efficiently and safely.

The WJEC Level 1 Award for IT Users (ITQ) is designed to equip students with essential digital skills for the modern workplace and everyday life. It covers a range of software applications, including word processing, spreadsheets, presentations, and email, as well as important topics like internet safety and file management. This qualification is vocationally-related, meaning it focuses on practical, real-world tasks rather than just theory.

Students will learn how to create, edit, and format documents, use spreadsheets to store and analyse data, and produce engaging presentations. They will also develop skills in using email and the internet responsibly and securely. The course is assessed through a portfolio of evidence, where students complete tasks that demonstrate their competence in each area.

This qualification is valuable because it provides a foundation for further study in IT and enhances employability. It is also flexible, allowing students to progress to higher levels such as the Level 2 Certificate in IT User Skills. By mastering these skills, students become more confident and efficient in using technology, which is crucial in today's digital age.

• →File management: saving, naming, and organising files in folders.
• →Word processing: creating and formatting text documents, including font styles, alignment, and bullet points.
• →Spreadsheets: entering data, using formulas (e.g., SUM, AVERAGE), and creating charts.
• →Presentations: designing slides with text, images, and transitions to communicate information effectively.
• →Internet safety: understanding how to protect personal information and recognise phishing scams.

• Award credit for correctly identifying at least three essential settings (e.g., Wi-Fi, Bluetooth, brightness) relevant to the user requirements.
• Award credit for demonstrating the correct sequence of steps to configure a setting, such as enabling Wi-Fi and connecting to a network.
• Award credit for successfully installing an app from an official store and verifying its installation.
• Award credit for demonstrating navigation within an app, such as opening menus and using features.
• Award credit for performing a data transfer (e.g., photos) to a cloud service and confirming the transfer is complete.
• Award credit for identifying a common issue (e.g., device not connecting to Wi-Fi) and applying a logical troubleshooting step to resolve it.

• 💡Practice configuring settings on a real device or simulator to build confidence.
• 💡Learn the steps for common data transfer methods (e.g., Bluetooth, cloud upload) and be ready to demonstrate them.
• 💡When troubleshooting, always start with the simplest solution (e.g., restart the device) before moving to complex fixes.
• 💡Read user requirements carefully and map each requirement to a specific setting or action.
• 💡Always read the task carefully and identify the exact requirements, such as the number of slides or the specific data to include.
• 💡Use the spell checker and proofread your work to avoid silly errors that can lose marks.
• 💡In spreadsheet tasks, show your formulas by using the formula bar or by displaying formulas on the sheet, as this demonstrates your understanding.

• Confusing 'settings' with 'applications' – not distinguishing between system configuration and installed apps.
• Skipping the verification step after data transfer, assuming it worked without checking.
• Not checking compatibility or permissions when installing apps, leading to errors.
• Attempting to troubleshoot without first identifying the specific error or symptom.
• Misconception: 'I don't need to save my work because the computer will do it automatically.' Correction: You must always save your work manually, and regularly, to avoid losing data.
• Misconception: 'Using a spreadsheet is just like using a calculator, so I can type the answer.' Correction: Spreadsheets are designed to use formulas and functions, which is a key skill assessed.
• Misconception: 'Email is only for sending messages, so I don't need to worry about attachments.' Correction: Attachments are a common feature, and you must know how to add and open them safely.

1. 1Week 1: Focus on word processing and file management. Practice creating documents, formatting text, and saving files in different formats.
2. 2Week 2: Move on to spreadsheets. Learn how to enter data, use basic formulas, and create simple charts.
3. 3Week 3: Practice presentations and email. Create a short presentation and send emails with attachments.
4. 4Week 4: Review all topics, complete practice tasks, and work on any weak areas. Use past papers or sample tasks to simulate exam conditions.

• 📋Practical tasks: You will be given a scenario and asked to complete a task using software, such as creating a poster or a spreadsheet. Advice: Practise using the software regularly to become familiar with the tools.
• 📋Multiple-choice questions: These test your knowledge of concepts like file extensions and internet safety. Advice: Revise key terms and definitions.
• 📋Short-answer questions: You may be asked to explain a process, such as how to save a file. Advice: Use step-by-step language and include specific details.
• 📋Extended writing: You might be asked to evaluate the use of a particular software feature. Advice: Give balanced points and justify your opinions.

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