Complete AIM Qualifications Other Vocational Qualification Employability & Work Skills specification revision resources. Tailored syllabus coverage with topic breakdowns, quizzes, and practice questions.
Specification Topics
- Applying for Work
- Accessing Commercial Services
- Action Planning for Personal Success
- Appraisals and Setting Targets
- Action Planning for Own Development
- Health and Safety Procedures in the Work Place
- Starting your own Business
- Work Related Aspects of Citizenship
- Oral Presentation Skills
- Developing own Interpersonal Skills
- Adjusting to a New Work Setting
- Using ICT in the Workplace
- Building and Managing Workplace Relationships
- Communicate in a Business Environment
- Make a Slab-Built Box
- Prepare a Surface for Decorating
- Keeping the Work Area Clean, Tidy and Safe in a Retail Environment
- Following a Recipe
- Search for a job
- Feeding Animals
- Measuring and Using Length
- Obtaining Information Orally
- Using Shape
- Using ICT Systems
- Discrimination at Work
- Personal Money Management
- Garden Maintenance Skills
- Communication in a Social Care or Social Work Context
- Building Confidence and Self Esteem
- Following Safe and Healthy Working Practices when Using ICT
- Personal Presentation at Work
- Preparation for a Recruitment Interview
- Employment Skills
- Setting Targets
- Purpose of Enterprise Activity
- Contributing to the Community
- Presenting Information about Self to an Employer
- Career Planning
- Efficient Work Practice
- Conflict Resolution
- Applying for Jobs or Courses
- Hairdressing: Introduction to Health and Safety
- Artwork and Imaging Software Skills
- Personal Presentation in the Workplace
- Audio Software Skills
- Health and Safety at Work
- Looking After Customers in a Retail Environment
- Using the Telephone, Fax Machine and Photocopier
- Planning and Preparing Food for an Event
- Cooking Techniques
- Kitchen Hygiene
- Making a Meal
- Using Writing Skills in a Work Place
- Working in Horticulture
- Exploring Working in Customer Service
- Assertiveness and Decision Making Skills
- Recognising Prejudice and Discrimination
- Employment Rights, Contracts and Pay
- Promoting a Business
- Exploring Working in Horticulture
- Collect and Present Numerical Information
- Starting Work
- Floristry Hand Tools
- Bridles and Saddles
- Recognise Small Animals
- Using Construction Hand Tools
- Catering: Cleaning and Storing Cutlery and Crockery
- Preparing and Clearing a Dining Area
- Getting to Know an Organisation
- Researching Employment Opportunities
- Audio and Video Software
- Consumer Law
- Roles and Responsibilities in a Business Enterprise
- Developing and Presenting Information Using ICT
- Using Time
- Comparing Sizes
- Using Whole Numbers up to 100
- Speaking and Listening at Work
- Exploring Occupational Areas
- Preparation for Work Experience
- Preparing for the Future
- Being Part of a Group
- Building a Personal Career Portfolio
- Critical Thinking
- Health and Safety Awareness in a Working Environment
- Independent Travel
- Responsible Work Practice
- Change in the Workplace
- Exploring and Presenting Enterprise Ideas
- Serving Food and Drink
- Completing Tasks at Work
- Managing Your Time
- Painting and Decorating
- Improving Own Confidence
- Assist at a Sport Event
- Displaying Travel and Tourism Information
- Health and Safety in a Practical Environment
- Communication in the Workplace
- Data Protection and Confidentiality in a Working Environment
- Rights and Responsibilities in the Workplace
- Health and Safety Awareness
- Outdoor Pursuits
- Compare and Order Items by Measurement
- Exploring Working in Sport
- Environmental Issues
- Good Working Practice
- Online Basics
- Working in Childcare
- Horticulture: Using and Maintaining Hand Tools
- Assist in Catching Poultry
- Feed and Water Horses
- Self Development
- Developing Confidence and Self-Esteem
- Improving Assertiveness and Decision Making
- Keeping a Retail Environment Clean, Tidy and Safe
- Maintaining Healthy Hair
- Press-Mould Clay
- Using Office Equipment
- Exploring Dance
- Environmental Awareness
- Calculations with Whole Numbers
- Conduct at Work
- Understanding Rights and Responsibilities at Work
- Using Numeracy Skills in the Workplace
- Developing Own Interpersonal Skills
- Information Management Skills
- Solving Problems in the Workplace
- Skills for Listening to Your Child
- Developing a Personal Learning Programme
- Recognising Employment Opportunities
- Teamwork Skills
- Watering Plant Material
- Running an Enterprise Activity
- Setting Work-related Targets
- Health and Safety in Construction
- Know How to Use Games to Support Your Child’s Numeracy Development
- Know How to Use Play to Support Your Child’s Learning
- Development of Social Policy
- Information, Advice and Guidance in the Workplace
- Communication Skills for Group and Teamwork
- Personal Attributes for Sport
- Carrying out Market Research
- Handling Stock in a Retail Environment
- Supporting Your Child with Maths
- Supporting Your Child’s Literacy and Numeracy Development Out of School
- Dealing with Queries and Requests
- Doing Sport
- Exploring Working in Hospitality
- Working in Customer Service
- Recycling Packaging Materials
- Time Management Skills
- Cutting Metal
- Writing Texts
- Behaviours, Attitudes and Attributes Required for Employment
- Career Planning: The Changing World of Work
- Aspects of Citizenship
- Accessing Financial Services
- Manage own Performance in a Business Environment
- Understanding Change in the Workplace
- Conflict Resolution in the Workplace
- Environmental Action in Communities
- Food Safety and Storage
- Mix and Lay Concrete
- Preparing for Painting
- Use Masonry Building Materials
- Woodwork Hand Tools
- Health and Fitness
- Researching a Tourist Destination
- Developing Skills for the Workplace: Health and Safety
- Preparation for work
- Working on a Farm
- Horticulture: Identify Parts of a Flowering Plant
- Carrying Out Work Tasks
- Managing Stress in the Workplace
- Creating a Tailored Curriculum Vitae (CV)
- Equality and Diversity
- Understanding Leadership Skills
- Preparing to Write
- Personal Presentation at Work
- Individual Rights and Responsibilities
- Work Experience
- Floristry Techniques
- Exploring Enterprise
- Handling Money in a Sales Situation
- Creating an Online Profile for Career Planning
- Understanding Structures in the Workplace
- Essay Writing
- Bullying and Harassment in the Workplace
- Relationships, Behaviour and Practices in the Workplace
- Pay and Payslips
- Know How to Use Craft Activities to Support Your Child’s Learning
- Sowing Seeds
- Supporting Your Child with Reading
- Supporting Your Child with Writing
- Supporting Your Child’s Learning
- Understanding How to Use a Story Sack with Your Child
- Preparing to Get Involved in Sport
- Ethical Issues in Social Policy
- Peer Mentoring
- Working in Sport
- Creating and Publishing Websites
- Self Advocacy
- Using Public Transport
- Exploring Working in Travel and Tourism
- Making a Product
- Personal Action Planning
- Working in a Team
- Looking After and Caring for Animals
- Assist with Cleaning Housing for Small Animals
- Feed and Water Poultry
- Creative Arts Workshops and Presentations
- Personal presentation in the workplace
- Working in an Office
- Family Law
- Groom a Horse
- Repair a Puncture
- Hair Plaiting
- Assist with Styling Women’s Hair
- Food Safety and Hygiene
- Dealing with Customer Queries and Requests
- Completing Forms
- Positional Vocabulary
- Finding, Selecting and Exchanging Information Using ICT
- Customer Service Skills
- Financial Management
- Exploring Working in Retail
- Planning and Completing a Project
- Developing Customer Service Skills
- Undertaking an Interview
- Personal Learning Goals
- Adjusting to a New Setting
- Cultivating Plant Cuttings
- Planning an Enterprise Activity
- Handling Telephone Calls from Customers
- Action Planning to Improve Performance
- Prioritisation Skills
- Data Management Software Skills
- Handle Mail
- Developing Assertiveness
- Volunteering
- Working with Animals
- Working in Hospitality
- Applying for Jobs and Courses
- Effective Skills, Qualities and Attitudes for Learning and Work
- Responsibilities in the Community
- Floristry Plant Materials
- Prepare and Plant an Area
- Recognising and Respecting Diversity in the Workplace
- Coping Strategies at Work
- Database Software Skills
- History: Period Study
- Collect and Sort Poultry Eggs
- Small Animal Housing and Bedding
- Cutting Wood-Based Materials
- Mix Cement Bonding Materials by Hand
- Use Tools to Cut Masonry Building Materials
- Catering: Knife Skills
- Developing Skills for the Workplace: Looking and Acting the Part
- Recognising Leadership Skills
- Customer Service
- How to Run Effective Meetings
- Desktop Publishing Software Skills
- Sustainable Tourism
- Identifying the Purpose of Written Material
- Recognising Own Achievements
- Employment Contract and Payslip Basics
- Preparing for an Enterprise Activity
- Market Research
- Rights and responsibilities in the workplace
- Reviewing and Reflecting on Own Progress
- Developing Meeting Skills
- Human Health and Disease
- Completing Tasks
- Self-Awareness
- Dealing with Work-related Problems
- Finding Jobs
- Effective Communication in the Workplace
- Preparing for an Interview
- Assisting in a Brickwork Workshop
- Using ICT Equipment in the Work Place
- Bullying and Harassment
- Atomic Structure
- Using Money
- Adapting to Change at Work
- Time Management
- Using ICT to Select and Exchange Information
- Human Life Processes
- Supporting and Encouraging in Sport
- Participation in Team Activities
- Working in Construction
- Working in Retail
- Exploring Working in Catering
- Exploring Working in an Office
- Desktop Publishing Software
- Dealing with Work-Related Problems
- Email Skills
- Farm Animal Housing
- Understanding Cultural Differences in the Workplace
- Human Physiology
- Keeping Safe in Unfamiliar Areas
- Personal Safety
- Growing and Caring for Plants
- Feed Farm Animals
- Move a Farm Animal
- Recognise Farm Animals
- Planting to Attract Wildlife
- Tools Used in Conservation
- Blow Drying Women’s Hair
- Food Safety
- Maintain a Footpath
- Understanding Pay
- Improving Assertiveness and Decision Making Skills
- Communication Skills for Group and Teamwork
- Exploring Music
- Reading Graphical Material
- Exploring Occupational Areas
- Setting Goals for Personal Development
- Garden Horticulture Skills
- Hairdressing: Introduction to Assisting a Stylist
- Reviewing an Enterprise Activity
- Introduction to Handling Stock in a Retail Environment
- Understanding Pensions
- Computer Basics
- Improving Punctuation and Grammar Skills
- Know How to Use ICT to Support Your Child’s Learning
- Understanding How and Why to Make a Story Sack
- Horticulture: Sowing Seeds in a Tray
- Working in Travel and Tourism
- Advertising
- Assertiveness
- Dealing with Problems
- Maintaining Work Standards
- Using ICT: Safe Working Practices
- Information Literacy
- Computer Security and Privacy
- Understanding Professional Relationships
- Exploring Performance
- Horticulture: Potting Up
- Horticulture: Using Tools
- Propagation of Plants
- Clean Poultry Accommodation
- Small Animals: Parts of the Body
- Maintain a Fence
- The Retail Workplace
- Prepare Pottery Clay for Use
- Writing with Meaning
- Engage in Discussion
- Understanding Progression Opportunities
- International Aspects of Business
- Discussion Skills
- Providing Information Orally
- Organising Information
- Looking for Work
- Beginning to Study
- Exploring the World of Work
- Introduction to Business
- Equality and Diversity at Work
- Measuring and Using Weight
- Know How to Use Games to Support Your Child’s Literacy Development
- Reception and Filing Skills
- Personal Learning Skills
- Taking Part in Sport
- Using Taxis
- Carrying Out a Practical Activity
- Making Informed Career Choices
- Planning Journeys
- Skills for Travelling To and From Work
- Handling Payment for Goods and Services
- Valuing equality and diversity
- Using Fractions
- Introduction to Business Administration
- Cultivate Plant Cuttings
- Bed Down Farm Animals
- Recognise Individual Features of a Horse
- Clean the Inside of a Motor Vehicle
- Metalwork: Using Hand Tools
- Paint a Plastered Wall
- Assist with Styling Men’s Hair
- Food, Drink and Cooking
- Introduction to Computer Studies
- Health and Safety in the Workplace
- Participate in an Occupational Taster
- Imaging Software Skills
- Introduction to Education
- Coaching Skills
- Customer Care
- Reading for Information
- Financial Literacy and Money Management
- Business Studies
- Career Preparation
- Introduction to History
- Improving Own Learning and Performance
- Environmental Awareness in the Workplace
- Introduction to Humanities
- Personal Development
- Introduction to Law in the United Kingdom
- Exploring a Curriculum Vitae (CV)
- Introduction to Hair and Beauty Industries
- Introduction to Life Science
- Sowing and Growing Plants
- Investigating a Career
- Introduction to Literature
- Marketing Products and Services
- Introduction to Psychology
- Job Seeking Skills
- Preparing for Work Placement
- Creative Arts Workshops and Presentations
- Leadership Skills
- Learning from Work Placement
- Introduction to Self Employment
- Introduction to Social Work
- Groom a Small Animal
- Building Confidence: Working with Animals
- Introduction to the Law of Tort
- Listen and Respond
- Investigative Geography
- Know How to Use Poetry and Rhyme to Support Your Child’s Language Development
- CV Writing
- Enterprise Activity
- Calculations Using Whole Numbers to 10
- Calculations
- Promoting yourself and preparing for a job interview
- Assertiveness and Decision Making Skills
- Handling Money in a Sales Situation
- Law in Action: Criminal Law
- Find Information Using ICT
- Making Calculations
- Preparing Drinks and Snacks
- Food and Drink Preparation
- Practical Workshop Skills
- Working in a Care Environment
- Working in Catering
- Exploring Working in Construction
- Exploring Working in Hairdressing
- Working in Hairdressing
- Action Planning to Improve Performance at Work
- Improving Own Performance
- Following Instructions
- Work-Based Placement
- Carrying Out Routine Tasks at Work
- Estimating and Measuring
- Negotiation Skills
- Plan and Review Own Skills and Qualities
- Cultivating Seeds
- Gardening
- Prepare and Plant a Container
- Feed and Water Small Animals
- Pet Care
- Recognise Poultry
- Interview Skills
- Dealing with Change in Employment
- Addition, Subtraction and Multiplication
- Chemistry: Structure and Changes
- Motor Vehicle Maintenance
- Motor Vehicles: External Parts
- Preparing a Work Area for Decorating
- Shampoo and Conditioning
- Participating in Outdoor Pursuits
- Strategies for Reading
- Reading for a Purpose
- Introduction to the Use of Tools and Equipment for a Work Task
- Meeting Skills
- Dealing with Difficult Situations
- Adding and Subtracting
- Children’s Social and Emotional Development
- Knowing How You Learn
- Hairdressing: Introduction to Working Relationships
- Customer Service in the Hospitality Industry
- Selling Skills
- Making Choices
- Rights and Responsibilities
- Check that a Small Animal is Healthy
- Small Animal Awareness
- Personal Awareness
- Observing and Encouraging Birds
- Choosing Clothing and Footwear
- Operating in a Work Environment
- Working to Standards
- Personal Conduct During Sport Performance
- Getting About Safely
- Induction to Work
- Exploring Working in a Care Environment
- Exploring Working with Animals
- Behaviour in the Workplace
- Writing a Curriculum Vitae
- Recognise Plants
- Motor Vehicles: Internal Parts
Top Exam Board Tips
- Always analyse the job description and person specification to identify key requirements, then tailor your CV and covering letter to directly address them.
- Use the STAR method (Situation, Task, Action, Result) to structure achievement statements in your CV and covering letter for compelling evidence.
- Complete a draft of any application form first, review it critically, and have a peer or tutor check for clarity before submitting the final version.
- Maintain a clean, readable CV layout with consistent formatting; limit it to two pages and use a standard font like Arial or Calibri.
- In the covering letter, show genuine interest by referencing specific aspects of the company and explaining why you are a good fit beyond just skills.
- Role-play scenarios like ordering food or visiting a hairdresser.
- Use visual aids like menus or websites.
- Practise communication skills.
- Use a variety of evidence types (e.g., SWOT analysis, goal-setting worksheets, feedback from peers/mentors, dated progress logs) to fully demonstrate each learning outcome.
- Ensure your action plan is dynamic; show how you have reviewed and updated it in response to challenges or successes, proving you can take responsibility.
Common Mistakes to Avoid
- Submitting a generic CV that is not adapted to the specific job or employer, missing the opportunity to highlight relevant experience.
- Including personal information such as age, marital status, or photograph on a CV, which is unnecessary and may introduce unconscious bias.
- Writing a covering letter that merely repeats the CV content instead of explaining motivation and demonstrating how skills match the job requirements.
- Leaving sections blank on application forms, failing to follow instructions (e.g., using black ink, signing and dating), or using overly casual language.
- Failing to check documents for spelling and grammar errors, which undermines a professional image and can lead to rejection.
- Not understanding the service's purpose.
- Difficulty following access procedures.
- Lack of confidence in interacting with staff.
Key Terminology & Definitions
- Know different ways of applying for jobs., Be able to produce a curriculum vitae (CV)., Know what is required in a covering letter for a job application., Be able to write a covering letter., Be able to complete job application forms.
- Know about a commercial serviceBe able to take part in accessing a commercial service
- Know about own strengths, areas for improvement and goalsKnow how to meet own goals for personal successUnderstand taking responsibility for working towards their goalsKnow about progress towards achieving own goals
- Know about commercial servicesBe able to use a commercial service
- 1. Understand the purpose and process of appraisal.2. Know how to prepare for appraisal.3. Be able to use effective communication skills.4. Be able to respond to criticism and praise.5. Be able to use the outcomes of appraisal to set personal targets.
- Purpose of Appraisal
- Preparation Techniques
- Active Listening and Questioning
- Responding to Feedback
- SMART Target Setting
- Post-Appraisal Reflection
- Be able to recognise own skills, knowledge and ability., Be able to match own skills, knowledge, ability and personal requirements with possible career paths., Know routes available for own learning and development, in relation to possible career paths., Be able to plan own development., Be able to action own development.
- Know about a commercial serviceBe able to use a commercial service
- Be able to recognise health and safety procedures., Be able to carry out tasks with regard to health and safety in the work place.
- Idea Generation and Feasibility