Employability & Work Skills Revision — ETC Awards Limited Vocationally-Related Qualification
Complete ETC Awards Limited Vocationally-Related Qualification Employability & Work Skills specification revision resources. Tailored syllabus coverage with topic breakdowns, quizzes, and practice questions.
Specification Topics
- Communication Skills for the Armed Forces
- Health & Safety
- Behaviours and Standards at Work
- Selling Yourself in the Employment Market
- Applying for Opportunities
- Communication within customer services
- Team Working
- Time Management and Workload
- Transferable Skills and Qualities
- Business Techniques for Successful Interviews
- Identify Suitable Opportunities
- Introduction for Fitness for Services
- Produce a CV
- Field Craft Skills for the Armed Forces
- Fundamentals of working in a customer service environment
- Career Progression Opportunities
- Introduction to Communication Skills for the Armed Forces
- Fitness for Services
- Identify Suitable Job Opportunities
- Succeed at an Interview
- Preparation for Life and Work
- Participation Personal Behaviours and Standards
- Introduction to Field Craft Skills for the Armed Forces
- Recording details of customer service issues
- Developing Attitudes for the Workplace
- Managing Own Finances
- Introduction to Navigation for the Armed Forces
- Planning for Success in the Employment Market
- Leadership Skills for Military Service
- Introduction to the Basic Principles of Leadership Skills for Military Service
- Preparing for Progression in the Workplace
- Navigation for the Armed Forces
- Understanding the Industry
- Teamwork Skills for Military Service
- Working with others in a business environment
- Problem Solving
Top Exam Board Tips
- Practice hand signals regularly to ensure automatic recall under pressure.
- Memorise the phonetic alphabet and common prowords before the assessment.
- Use a systematic approach (e.g., SALUTE) to structure vehicle and person descriptions.
- In role-play scenarios, always confirm receipt of orders by repeating key information back.
- When describing fire control orders, follow the strict sequence taught to avoid confusion.
- Listen carefully to the entire message before responding to avoid missing critical details.
- When describing responsibilities, always link duties to specific military scenarios—e.g., duty of care during physical training sessions or when handling live equipment.
- For accident causation, use real-world military examples (e.g., trip hazards in barrack rooms, manual handling injuries from ammo boxes) to demonstrate understanding.
- Provide clear, labelled photographs or diagrams of PPE in situ and annotate why each item was chosen for the task—this strengthens portfolio evidence.
- In risk assessment tasks, always reference the hierarchy of controls (elimination, substitution, etc.) and show consideration for dynamic military environments.
Common Mistakes to Avoid
- Confusing hand signals or using non-standard gestures.
- Using informal language instead of prescribed radio procedures.
- Omitting key elements in fire control orders, such as target designation.
- Providing vague vehicle descriptions (e.g., 'a truck' instead of specifying type, colour, markings).
- Overlooking important personal identifiers like tattoos or scars.
- Speaking too quickly or unclearly during radio transmissions.
- Confusing employer and employee responsibilities, often placing sole accountability on officers or failing to recognise individual duty to report hazards.
- Incorrectly matching fire extinguisher types to fire classes, e.g., using water on electrical or fuel fires, or not considering the heightened risks in ammunition storage areas.
Key Terminology & Definitions
- Importance of effective military communication
- Non-verbal and silent communication techniques
- Radio communication protocols and etiquette
- Fire control order procedures
- Descriptive reporting of vehicles
- Descriptive reporting of persons
- 1. Understand the responsibilities for health and safety at work 2. Understand the causes of accidents at work3. Be able to identify and select personal protective equipment (PPE) required to complete task in the workplace 4. Know the importance of working safely at height in the workplace5. Know the principles of risk assessment and their importance to health and safety at work6. Understand causes of fire and when fire extinguishers should be used7. Know the potential risks to health of substances in the working environment
- Understand the importance of effective communication in military serviceUnderstand how to communicate in silenceUnderstand the use of Radio’s in military serviceUnderstand how to communicate Fire control ordersUnderstand how to identify and communicate descriptions of vehiclesUnderstand how to identify and communicate descriptions of a person
- 1. Understand the behaviours, attitudes and attributes required for employment2. Understand emotional and behavioural impact of self and others 3. Be able to recognise areas for personal development4. Contribute towards team working, creating a positive working environment and delivering common goals
- Understand the importance of networking to personal and career progression, Understand the impact different organisational structures play on networking opportunities, Understand the importance of an elevator pitch in engaging with potential networks
- Understanding Application Requirements
- Completing Written Components
- Navigating Online Platforms
- Exploring Alternative Routes
- Know how to communicate within a customer service roleBe able to communicate effectively with customers