Employability & Work Skills

    Laser Learning Awards
    Vocational

    Specification: 600/8638/5

    The LASER-LEARNING-AWARDS Vocational Employability & Work Skills specification covers 104 topics with 508 learning objectives (600/8638/5). Use the topic browser below to explore subtopics, exam tips, common mistakes, and key terminology for each area of the course.

    This subject will help you develop key knowledge and skills required for exam success.

    104

    Units

    508

    Learning Outcomes

    950

    Assessment Guidance

    996

    Key Skills

    Ready to learn?

    AI-powered learning tailored to your qualification

    Start Practising

    Key Features

    • Master key concepts
    • Develop exam technique
    • Apply knowledge effectively

    Common Exam Mistakes

    Pitfalls to avoid in your exams

    • •Setting vague or unrealistic targets.
    • •Not linking target to improvement area.
    • •Forgetting to review progress.
    • •Listing strengths without evidence or examples.
    • •Setting targets that are too vague or unrealistic.
    • •Failing to connect the target to the identified area for improvement.
    • •Confusing creativity with artistic ability rather than as a problem-solving skill.
    • •Assuming creative thinking is always beneficial without acknowledging when standard procedures are necessary.

    Top Examiner Tips

    Expert advice for exam success

    • •Use SMART criteria for targets.
    • •Be honest about strengths and weaknesses.
    • •Break target into small steps.
    • •Think about tasks you have done well and what made them successful.
    • •Choose a target that is specific and achievable within a short time.
    • •Break down the target into small, manageable steps.
    • •In an assignment, always use a specific workplace scenario to illustrate your points, even if hypothetical.
    • •When evaluating appropriateness, balance both advantages and limitations with reference to the work context.

    Qualification Units

    104 units

    How this qualification is graded

    Vocational qualifications are marked against criteria, not an exam percentage. Each unit is assessed across three bands - build up from Pass by applying your knowledge to realistic workplace scenarios.

    Pass

    Accurately describe and explain the core knowledge for the unit and link it to the given scenario.

    Merit

    Apply and analyse that knowledge in detail, showing why it matters in the workplace context.

    Distinction

    Evaluate and justify decisions, weigh up alternatives and make well-reasoned professional recommendations.

    Action Planning to Improve Performance

    This topic covers recognising personal strengths and areas for improvement, and setting a target for performance improvement. Learners will develop action planning skills.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    3 learning outcomes18 guidance points3 criteria

    Creative thinking

    This element develops learners' ability to identify and apply creative thinking techniques within workplace scenarios. It explores the appropriateness of creative approaches in various business contexts, from problem-solving to innovation. Learners will evaluate how organisations leverage creativity to drive improvement and gain a competitive advantage, while recognising limitations in structured environments.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment +1 more

    4 learning outcomes26 guidance points4 criteria

    Appraisals and Setting Targets

    This element introduces learners to the appraisal process as a structured tool for personal and professional development within the workplace. It covers understanding the purpose and process of appraisals, preparing effectively, using communication skills to engage constructively, responding appropriately to both criticism and praise, and using appraisal outcomes to set SMART personal targets that enhance employability and career progression.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes18 guidance points2 criteria

    Preparing to achieve own job goals

    Preparing to achieve own job goals focuses on self-assessment and planning to bridge the gap between current skills and employer expectations. Candidates will explore methods for setting realistic career targets and evaluating personal employability assets.

    Laser Level 2 Award for Getting Into Employment, Laser Level 1 Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment +3 more

    14 learning outcomes44 guidance points6 criteria

    Planning a budget

    This subtopic equips learners with essential financial literacy by covering the foundational principles of budgeting, including income tracking, expenditure categorisation, and surplus/deficit analysis. Learners will apply these concepts to create and manage a personal budget, then use appropriate software to visually represent their budget for effective monitoring and communication, which is a vital employability skill.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes16 guidance points2 criteria

    Developing Customer Service Skills

    This element introduces learners to the fundamental principles of customer service within a work context. It explores how good customer service benefits organisations by fostering loyalty and reputation, while poor service can lead to loss of business and negative image. Learners will recognise that first impressions are lasting and that both verbal and non-verbal communication skills are essential for positive customer interactions.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    6 learning outcomes20 guidance points3 criteria

    Getting the Most out of Training

    This subtopic focuses on equipping learners with the essential skills to maximise their learning during training sessions, whether in a classroom or workplace setting. It emphasises active listening, constructive participation, and effective note-taking strategies to retain and apply new knowledge. By mastering these techniques, learners can improve their professional development and performance, directly enhancing their employability.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    5 learning outcomes11 guidance points2 criteria

    Developing Time Management Skills

    This topic covers how to manage your own time effectively, including planning tasks and prioritising activities. It helps learners develop skills to meet deadlines and balance responsibilities.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    3 learning outcomes18 guidance points3 criteria

    Handling information at work

    This element introduces learners to the essential principles and practices of handling information responsibly in the workplace. It covers legal requirements, confidentiality, security, and the importance of following organisational procedures to protect personal and sensitive data. Practical application ensures learners can contribute to a trustworthy and compliant working environment.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    7 learning outcomes16 guidance points2 criteria

    Exploring job opportunities

    This subtopic guides learners in identifying their personal strengths, interests, and transferable skills, then applying this self-knowledge to explore suitable job roles. It emphasizes practical self-presentation, enabling learners to articulate relevant information about themselves to potential employers clearly and confidently.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    5 learning outcomes19 guidance points3 criteria

    Presenting information

    This subtopic develops the learner's ability to identify and create standard workplace communication formats such as emails, reports, and presentations. It emphasises tailoring content, tone and structure to suit different audiences and purposes within a professional environment. Mastery ensures effective information exchange vital for team collaboration and organisational efficiency.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment +1 more

    4 learning outcomes31 guidance points4 criteria

    How to keep improving

    This element focuses on the foundational skill of self-appraisal in the workplace. Learners explore how to identify their own strengths and areas for development in relation to a specific job role, and understand that ongoing personal development directly enhances work performance and adaptability. The practical application involves using simple self-assessment tools to plan improvement and respond to evolving job demands.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    7 learning outcomes14 guidance points2 criteria

    Presenting yourself

    This element equips learners with essential self-presentation skills for employment, covering the accurate compilation of personal information in a CV, professional conduct in face-to-face and telephone interactions, and effective use of alternative platforms like online profiles or portfolios. Mastering these techniques is crucial for making a positive first impression on potential employers and securing job opportunities.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes17 guidance points2 criteria

    Managing your time

    This subtopic introduces learners to the fundamental principles of time management and its critical role in the workplace. Learners will explore practical techniques for planning and organising their own work activities, understanding the importance of punctuality and reliability, and knowing how to access appropriate support when encountering time management challenges. The focus is on building self-awareness and skills to enhance employability and meet employer expectations.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment +1 more

    8 learning outcomes25 guidance points4 criteria

    Exploring Occupational Areas

    This subtopic introduces learners to the broad categories of work sectors and helps them identify specific job roles within each. Learners develop self-awareness by matching personal skills to potential employment opportunities, fostering realistic career aspirations. Practical exploration enhances understanding of the world of work and supports informed decision-making for future job seeking.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes22 guidance points3 criteria

    Problem solving in a place of work

    This element focuses on developing the ability to recognise and resolve straightforward workplace problems, a critical skill for new entrants to employment. Learners explore common categories of workplace issues, such as equipment failure, interpersonal conflicts, and procedural inefficiencies, and learn structured methods for generating and evaluating solutions. Mastery of these skills supports smooth workplace adaptation and demonstrates initiative to employers.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes10 guidance points2 criteria

    Following Instructions

    This element focuses on developing the ability to understand and carry out instructions accurately in a work setting. It covers why following instructions is crucial for workplace safety, efficiency, and teamwork. Learners explore the consequences of ignoring or misinterpreting instructions, reinforcing positive workplace behaviours.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    6 learning outcomes20 guidance points3 criteria

    Oral Presentation Skills

    This subtopic equips learners with foundational oral presentation techniques essential for employment contexts, such as job interviews, team briefings, or workplace updates. It emphasises structured planning, audience awareness, and confident delivery to ensure messages are clear, engaging, and purposeful. Mastery of these skills enhances employability by demonstrating communication competence to potential employers.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes16 guidance points2 criteria

    Health and Safety Procedures in the Work Place

    This subtopic introduces learners to the fundamental health and safety procedures necessary for any workplace. It covers recognising common hazards, understanding safety signs, and following basic rules to prevent accidents. The practical application involves demonstrating safe behaviours during simple work tasks, ensuring learners can contribute to a safe working environment.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    8 learning outcomes19 guidance points3 criteria

    Planning for Progression

    This subtopic empowers learners to systematically evaluate their personal skills, interests, and aspirations to determine suitable career and training options. It highlights the critical role of structured target setting (such as SMART goals) in achieving progression, and guides learners through the creation of a tailored personal career action plan. The acquired skills directly support the journey from education into employment or further learning by fostering self-directed development.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes14 guidance points2 criteria

    Promoting yourself and preparing for a job interview

    This element equips learners with the essential tools to market themselves effectively in the job market, covering the strategic use of different CV and cover letter formats, proactive job searching techniques, and the ability to select and apply for suitable roles. It further develops the skills to prepare thoroughly for interviews, present professionally, and critically reflect on performance, which are all crucial for securing employment and continuous self-improvement.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Award for Getting Into Employment

    3 learning outcomes22 guidance points3 criteria

    Induction to Work

    The 'Induction to Work' element provides learners with fundamental knowledge for starting any job. It covers practical skills such as locating a workplace using maps or public transport, identifying key staff like managers and supervisors, understanding the personal and professional reasons for attending work, defining one's own job role and tasks, and following essential health and safety procedures to stay safe. This forms the bedrock of workplace readiness for those at Entry Level 2.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    7 learning outcomes25 guidance points3 criteria

    Setting your targets

    This element develops a learner's ability to set meaningful personal targets that enhance performance in the workplace and during job seeking. Learners will explore how target setting is embedded in both formal appraisal processes (such as performance reviews) and informal feedback moments, linking their own development to organisational goals. Practical application involves creating specific, challenging, realistic, and achievable targets, then reflecting on progress to continuously improve employability skills.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes14 guidance points2 criteria

    Introduction to the Use of Tools and Equipment for a Work Task

    This subtopic introduces learners to the fundamental skills required for using and maintaining basic tools and equipment in a work context. It emphasises safety, correct handling, and simple care routines that build responsibility and readiness for the workplace. Through practical demonstration and routine, learners gain confidence in tool identification and develop habits that support effective task completion.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    6 learning outcomes20 guidance points3 criteria

    Tackling number problems

    This subtopic focuses on applying numerical skills to solve common workplace financial problems, such as calculating costs, budgets, and discounts. Learners will also develop the ability to handle quantities, fractions, and percentages in practical work-based scenarios, presenting their solutions clearly and logically.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes18 guidance points2 criteria

    Presenting yourself for work

    This subtopic equips learners with the ability to craft effective CVs, leverage technology for professional online presence, and demonstrate in-person presentation skills. Mastery of these areas is essential for making a positive impression on employers across various recruitment contexts. Practical tasks include drafting a tailored CV, setting up a LinkedIn-style profile, and role-playing interview scenarios to build confidence.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes15 guidance points2 criteria

    Learning through work experience

    This subtopic focuses on equipping learners with the fundamental skills to prepare for, engage in, and reflect upon work experience. It emphasizes practical readiness, safe and effective task execution, and the ability to identify personal learning gains. Through guided activities, learners develop self-awareness and basic employability competencies essential for future work-based contexts.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes20 guidance points3 criteria

    Understanding and coping with change

    This subtopic explores the dynamic nature of work environments, detailing common drivers of organisational change such as technological advances, market shifts, and internal restructuring. Learners will examine both beneficial outcomes like improved efficiency and challenging aspects including staff uncertainty, while developing strategies to recognise emotional responses in colleagues and offer appropriate support to maintain a resilient, productive workplace culture.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Looking and Acting the Part in the Work Place

    This subtopic focuses on the fundamental aspects of presenting oneself appropriately in a workplace setting, including selecting suitable attire and footwear, maintaining personal hygiene, and demonstrating professional conduct. Learners will understand how these elements contribute to making a positive impression, adhering to workplace standards, and fostering a safe and respectful environment. Practical application includes preparing for a first day at work or a work placement.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    8 learning outcomes22 guidance points3 criteria

    Understanding innovation

    This subtopic explores the practical concept of workplace innovation, examining both its positive implications—such as increased efficiency and competitive advantage—and its tangible benefits for individuals and organisations. Learners will investigate real-world case studies, including an in-depth analysis of how a specific organisation has successfully implemented innovative practices to achieve measurable improvements. The focus is on developing the ability to recognise and support innovation within one's own job role, enhancing personal employability.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Problem solving at work

    The subtopic focuses on developing essential problem-solving skills for the workplace, covering identification of common work-related issues, systematic approaches to resolving them, and the ability to evaluate and select appropriate solutions. It equips learners with practical strategies to handle everyday challenges in a professional environment, enhancing their employability and adaptability.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Applying for Jobs and Courses

    This element focuses on the practical steps involved in completing job and course applications. Learners develop the ability to identify and gather the necessary personal and supporting information, such as contact details, education history, and referees, to complete simple application forms or requests.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes18 guidance points3 criteria

    Dealing with your first days at work

    This element equips learners with the essential skills and knowledge to navigate the critical early days of employment. It covers understanding the induction process and actively engaging with it to absorb key information about the role, workplace culture, and safety protocols. The practical application centres on making a confident, positive first impression and establishing effective support networks to ensure a smooth transition into the new work environment.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    Being managed by others

    This subtopic focuses on developing the essential employability skill of interacting positively with those in authority, such as managers or supervisors, within a workplace or learning environment. Learners will explore effective communication techniques, the importance of following instructions and feedback, and how respectful collaboration contributes to personal development and team success. Understanding these dynamics is critical for maintaining professional relationships and progressing in any career.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    Promoting yourself and preparing for a job interview

    This subtopic equips learners with the essential skills to effectively market themselves to employers, covering the creation of tailored CVs and cover letters, strategic job searching, and full interview preparation. Mastery of these areas enables learners to confidently present their strengths, handle interview questions, and reflect on performance to continuously improve their employability.

    Laser Level 1 Award for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    8 learning outcomes32 guidance points3 criteria

    Understanding motivation

    This subtopic explores the concept of motivation in the workplace, encouraging learners to identify their own intrinsic and extrinsic motivators and de-motivators. It examines how motivation levels affect individual and team performance, and the overall effectiveness of an organisation. Understanding these factors is crucial for career development and maintaining a positive work environment.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment +1 more

    4 learning outcomes26 guidance points4 criteria

    Looking for Work

    This element introduces learners to the fundamental concepts of employment patterns and occupational variety, equipping them with the skills to identify suitable job opportunities and understand the initial application process. Through exploring different work schedules, job roles, and sources of vacancies, learners gain the foundational knowledge necessary to take first steps toward employment. The focus is on practical awareness and basic readiness for the job market.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    6 learning outcomes22 guidance points3 criteria

    Making a Product

    This element focuses on the foundational skills required to safely and effectively create a simple product, integrating knowledge of material selection, equipment usage, and storage procedures. Learners will develop practical competence in following safety protocols and demonstrating basic manual dexterity, mirroring the expectations of a supervised workplace environment.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes20 guidance points3 criteria

    Recognising and Supporting Equality and Diversity at Work

    This subtopic introduces learners to the fundamental principles of equality and diversity within the workplace, focusing on recognising different forms of discrimination and the value of inclusive practices. It covers equal opportunities legislation and policies, emphasising the importance of creating a respectful and supportive work environment. Learners will explore practical strategies to challenge prejudice and promote fairness.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes11 guidance points2 criteria

    Understanding work principles

    This subtopic explores the fundamental principles of professional conduct, including reliability, integrity, and adaptability, across different working contexts. Learners examine how personal attitudes—such as motivation and resilience—directly shape work performance and relationships, enabling them to reflect on and improve their own practice. Through real-world scenarios, learners develop the self-awareness needed to meet employer expectations and succeed in diverse workplace environments.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes8 guidance points2 criteria

    Making Career Choices

    Making Career Choices introduces learners to the fundamental process of exploring work options by matching job requirements to personal skills and interests. At Entry 2, this topic emphasises practical awareness of different employment types, alternatives such as volunteering or training, and how to select a realistic personal next step. It prepares learners for informed decision-making in their transition towards work or further learning.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    8 learning outcomes21 guidance points3 criteria

    Setting yourself targets

    This subtopic focuses on the practical skill of setting personal performance targets within a workplace context. Learners explore why target setting is a critical employability skill, driving motivation, enabling progress measurement, and aligning individual efforts with organisational goals. They then apply techniques such as SMART to formulate realistic, actionable targets and develop simple review strategies to monitor achievement and adapt plans.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes10 guidance points2 criteria

    Understanding your customers

    This element focuses on recognising and responding to customer needs effectively within a specific work environment. Learners explore how to identify customer expectations, deliver appropriate care, and adapt communication styles to enhance customer satisfaction and loyalty.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment +1 more

    4 learning outcomes22 guidance points4 criteria

    Speaking and Listening at Work

    This element focuses on developing effective verbal and non-verbal communication skills essential for the workplace. Learners will explore how to adapt their speaking and listening to different contexts, use active listening to understand others, and interpret body language to enhance interactions. Mastery of these skills directly supports successful teamwork, customer relations, and following instructions in employment settings.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment, Laser Entry Level Certificate in Preparing to Get a Job (Entry 2) +2 more

    12 learning outcomes37 guidance points5 criteria

    Understanding your responsibilities in the workplace

    This element focuses on helping learners identify and fulfil their individual responsibilities within an employment context, covering legal and organisational expectations, task accountability, and the wider effects of personal conduct. It equips learners with the self-management skills needed to maintain professional standards, meet job requirements, and contribute positively to workplace culture and productivity.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes11 guidance points2 criteria

    Participate in an Occupational Taster

    This subtopic introduces learners to a specific occupation through direct participation in a work-related taster activity. It enables them to develop basic awareness of the role's tasks and environment, and to consider their own suitability and interest. Practical experience is combined with reflective practice to support informed career exploration at Entry Level 2.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes20 guidance points3 criteria

    Supporting Workers Whose First Language is not English

    This element explores the challenges faced by workers with English as an additional language, including communication barriers, cultural differences, and safety risks. It examines the impact on workplace efficiency, team dynamics, and legal compliance, and equips learners with practical strategies to provide inclusive support.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Personal Presentation at Work

    This element focuses on understanding what constitutes acceptable personal appearance in a work environment, including hygiene, attire, and grooming. Learners explore the potential consequences of poor presentation on job prospects and workplace relationships, and reflect on their own presentation habits to identify areas for improvement. The aim is to help learners align their self-presentation with professional expectations, enhancing their employability.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    7 learning outcomes20 guidance points3 criteria

    Valuing and supporting others

    This element focuses on developing interpersonal skills essential for workplace collaboration, emphasizing the recognition of diverse contributions, empathetic engagement, and leveraging personal strengths to foster a supportive environment. Learners explore how valuing colleagues' roles and demonstrating empathy can enhance team dynamics, conflict resolution, and overall organisational productivity.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Planning and reviewing learning

    This element focuses on equipping learners with the foundational skills to recognise personal strengths and development areas, set achievable employment-related targets, and create simple action plans. It supports the transition into work by embedding self-reflection and structured goal-setting as lifelong habits for career progression.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes23 guidance points3 criteria

    Working in a team

    This subtopic focuses on developing the interpersonal and behavioural skills necessary to build and maintain effective collaborative relationships within a team environment, including conflict resolution strategies. Learners will explore practical approaches to adapt their behaviour to suit team dynamics and achieve shared goals, preparing them for successful integration into workplace teams.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment +1 more

    4 learning outcomes26 guidance points4 criteria

    Transferable Skills and Training Needs

    This element focuses on helping learners systematically identify their existing skills, achievements, and experiences, and understand how these transfer to employment contexts. It emphasises the role of self-awareness in recognising personal attributes and planning for change, enabling individuals to set meaningful development goals. Learners will also explore methods to identify skills gaps and training needs, equipping them to make informed decisions about their career and learning pathways.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes11 guidance points2 criteria

    Understanding Cultural Differences

    This element explores the concept of a multicultural society and its relevance in the workplace. Learners will examine cultural differences, workplace practices, and the benefits of diversity, while understanding the rights and responsibilities of individuals within a diverse workforce. Practical application involves recognising and respecting cultural variations to promote inclusive and effective communication in employment settings.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes18 guidance points2 criteria

    Preparation for a Work Placement

    This element focuses on equipping learners with the foundational knowledge and practical skills needed to successfully undertake a work placement. Learners will research the placement organisation to understand its purpose and structure, anticipate the daily routines and workplace expectations, and systematically prepare personal and logistical items for their first day. The aim is to build confidence and ensure a positive, professional introduction to the world of work.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    11 learning outcomes25 guidance points3 criteria

    Working with managers

    This subtopic focuses on understanding the role of managers and supervisors in the workplace, including their responsibilities and authority. Learners will explore how to build positive working relationships with managers through effective communication, respect, and professionalism. Practical application includes demonstrating appropriate workplace behaviors and understanding how positive interactions contribute to career progression and a harmonious work environment.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes14 guidance points2 criteria

    Rights and responsibilities in the workplace

    This subtopic introduces learners to the fundamental concepts of rights and responsibilities within a workplace setting. It explores how employees are entitled to certain protections and fair treatment, while also having duties to their employer and colleagues. Understanding this balance is crucial for successful employment and positive workplace relationships.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    10 learning outcomes24 guidance points3 criteria

    Travelling to and from Work

    This element covers essential travel skills for employment, including identifying available transport options, planning a safe and reliable route from home to a workplace, and demonstrating punctuality by using a chosen method of transport. Learners develop practical independence in commuting, which is critical for job retention.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes23 guidance points3 criteria

    Using ICT to Support Writing

    This subtopic introduces learners to the essential role of Information and Communication Technology (ICT) in creating, editing, and presenting written work. It focuses on practical skills such as using word processing software, applying basic formatting, and utilising spell-check and grammar tools to improve the clarity and professionalism of documents. Learners will apply these techniques to produce a simple piece of writing, such as a short email, letter, or workplace notice, building confidence for real-world employment tasks.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes14 guidance points2 criteria

    Carry out a Practical Activity in the Work Place

    This element focuses on developing foundational employability skills by enabling learners to plan, execute, and reflect upon a simple, supervised practical task within a real or simulated workplace setting. Learners will demonstrate their ability to follow instructions, use basic tools or materials appropriately, and adhere to essential health and safety rules. Successful completion builds confidence and provides evidence of work-readiness at Entry Level 2, such as tidying a stockroom or assembling a simple product.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    8 learning outcomes22 guidance points3 criteria

    Being safe and healthy at work

    This subtopic introduces learners to the essential health and safety rules and legal frameworks that govern behaviour in workplaces. It focuses on developing awareness of key legislation, such as the Health and Safety at Work Act 1974, and understanding how these laws protect both individuals and groups. Practical application includes recognising responsibilities and applying safe practices in real work settings.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Effective Thinking

    Effective Thinking develops learners' metacognitive awareness, enabling them to understand the mechanics of their own mind, including automatic thoughts, biases, and mental habits. By mastering the ability to consciously control and redirect their thinking, individuals can improve emotional regulation, decision-making, and proactive behaviour, which are critical competencies for succeeding in the workplace and managing career challenges.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Understanding a Pay Slip

    This element introduces learners to the basic features and purpose of a pay slip. Learners will explore why pay slips are provided by employers and how to identify key items such as personal details, earnings, and deductions. Developing this knowledge supports essential financial literacy and prepares learners to manage their own income in the workplace.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    6 learning outcomes18 guidance points3 criteria

    Working as a Team

    This element focuses on the practical and interpersonal skills required to collaborate effectively within a team, exploring key factors such as communication, trust, shared goals, and mutual respect. Learners apply these principles by engaging in structured team discussions and activities, demonstrating their ability to listen actively, contribute ideas, and support collective outcomes.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    Understanding Rights and Responsibilities at Work

    This subtopic introduces the fundamental concepts of workplace rights and responsibilities for both employees and employers, emphasising their mutual nature to ensure a fair and safe working environment. Learners explore practical examples such as the right to be paid fairly, the responsibility to work safely, and the steps to take when rights are unclear, fostering self-advocacy and legal awareness. The knowledge is directly applicable to preparing for real-world employment, ensuring learners can navigate early work experiences with confidence.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    6 learning outcomes26 guidance points3 criteria

    Undertaking an Enterprise Project

    This subtopic equips learners with practical enterprise skills by guiding them through the process of selecting a product tailored to a specific target market, identifying a suitable selling venue, and determining necessary equipment and resources. Emphasis is placed on health and safety awareness, including the ability to recognise unsafe equipment, and the collaborative participation in a real or simulated enterprise project. These skills foster employability by developing planning, teamwork, and problem-solving abilities in a commercial context.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes26 guidance points3 criteria

    Working with colleagues

    This element covers the essential interpersonal skills required to interact effectively with colleagues in a professional setting. Learners explore how courteous, respectful, and supportive behaviour fosters a positive work culture, enhances teamwork, and contributes to organisational success. Practical scenarios emphasise active listening, constructive feedback, and conflict avoidance.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes17 guidance points2 criteria

    Undertaking an Interview

    This element focuses on the essential skills needed to prepare for and participate in a job interview. Learners will understand how to research the role and organisation, plan their journey, and select appropriate attire. They will also develop techniques for presenting positively through body language and clear communication, and for structuring effective responses to common interview questions.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    8 learning outcomes19 guidance points3 criteria

    Working with Others

    This element focuses on the essential interpersonal skills required to collaborate effectively in a work environment. Learners explore how clear communication and defined roles underpin successful teamwork, directly impacting productivity and workplace morale. By understanding their own job role and its relationship to colleagues, individuals can contribute to a cohesive team, minimising errors and conflict.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes14 guidance points2 criteria

    Writing for Different Purposes

    This element develops essential workplace communication skills by teaching learners to identify and produce a variety of written formats, such as emails, reports, and forms, tailored to specific professional contexts. It emphasizes how audience and purpose drive decisions about content, style, and accuracy, ensuring writing is effective and appropriate for real employment scenarios.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    Using Communication Skills in a Work Place

    This subtopic equips learners with basic workplace communication skills essential for job readiness, including listening, speaking clearly, and following instructions. Learners assess their own communication strengths and weaknesses, then practise and develop these skills in simple work-related contexts. The emphasis is on practical application and self-reflection to foster effective interaction with colleagues and supervisors.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    8 learning outcomes21 guidance points3 criteria

    Writing Needs at Work

    This topic covers the writing needs at work, helping learners recognise and understand the writing demands within their current job role. It focuses on practical writing skills required in the workplace.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Using ICT Equipment in the Workplace

    This subtopic equips learners with fundamental knowledge and practical skills for using ICT equipment safely in a workplace setting. It covers identifying common devices, understanding essential health and safety rules, and performing basic maintenance tasks to ensure equipment longevity and user well-being. The focus is on building responsible and safe working habits that are directly applicable to entry-level job roles.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    8 learning outcomes26 guidance points3 criteria

    Writing Notes and Memos

    This element focuses on the practical skill of writing clear and effective workplace notes and memos, which are vital for internal communication. Learners will explore the specific formats, language styles, and appropriate contexts for using each, ensuring messages are accurately conveyed and professionally presented. Mastery of this topic supports key employability skills such as organisation, clarity, and attention to detail.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Using ICT Skills in a Work Place

    This subtopic equips learners with foundational ICT skills essential for modern workplaces, such as operating computers, managing digital files, and using email for communication. It guides learners through self-assessment, goal setting, and hands-on practice to bridge skill gaps. The practical application focuses on building confidence in using technology to complete work-related tasks effectively.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes22 guidance points3 criteria

    Using Number Skills in a Work Place

    This subtopic focuses on the essential number skills required in a workplace setting, such as counting, measuring, and simple data recording. Learners will identify their own strengths and areas for improvement, then actively practice and develop these skills through practical workplace scenarios. The ability to use numbers accurately and confidently is fundamental to many job roles and this element supports learners in building that competence.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes22 guidance points3 criteria

    Using Reading Skills in a Work Place

    This element focuses on equipping learners with the fundamental reading skills required in a workplace setting, such as understanding signs, labels, simple instructions, and short messages. Learners will identify their own strengths and areas for improvement, engage in targeted practice, and evaluate their progress, fostering independence and readiness for employment. Practical application involves simulating or reflecting on real-world tasks like reading a cleaning schedule, a safety notice, or a customer message.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    6 learning outcomes19 guidance points3 criteria

    Using Writing Skills in a Work Place

    This element introduces learners to the foundational writing skills required in a workplace setting, such as filling in forms, writing short notes, and understanding simple instructions. It focuses on self-assessment to identify personal development areas and encourages practical skills improvement through guided activities and personal reflection.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    7 learning outcomes18 guidance points3 criteria

    Following instructions

    This element covers the essential employability skill of accurately interpreting and following both verbal and written instructions in the workplace. Learners must demonstrate their ability to listen carefully to spoken directions, read and comprehend written procedures, and carry out tasks as specified, which is critical for safety, efficiency, and teamwork in any job role. Mastery of this skill ensures that tasks are completed correctly first time, minimising errors and the need for rework.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes9 guidance points2 criteria

    Business and Customer Awareness

    This element focuses on recognising the variety of business types in the local area, including their distinct purposes and customer groups, and explores how workplace attitudes are shaped by different job situations. Learners also practice evaluating their own behaviours against employer expectations, building essential self-awareness for employment readiness and ongoing professional conduct.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes14 guidance points2 criteria

    Communicating with others at work

    This subtopic addresses the essential communication competencies for entry-level workers, emphasising both understanding how people interact at work and actively participating in simple work-related conversations. Learners gain practical skills in verbal and non-verbal exchanges, including listening, speaking clearly, and responding appropriately to straightforward topics. Mastery of these skills is critical for workplace integration, task clarity, and building professional relationships.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    9 learning outcomes21 guidance points3 criteria

    Working as a Caretaker

    This element introduces learners to the foundational responsibilities of a caretaker, focusing on workplace safety rules, identification of common equipment, safe operation of at least one piece of equipment, and correct storage procedures. Mastery of these practical skills is essential for maintaining a clean, safe, and efficient work environment, which supports employability in facilities management and related roles.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    6 learning outcomes21 guidance points3 criteria

    Working as a Cleaner

    This element covers fundamental health and safety practices for workplace cleaning, including hazard identification and correct use of personal protective equipment. Learners explore a range of manual and powered cleaning tools, from mops and buckets to vacuum cleaners, and demonstrate safe operation of at least one item. Proper storage procedures are also addressed to maintain a tidy and risk-free environment, ensuring equipment longevity and preventing accidents.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes25 guidance points3 criteria

    Working as a Volunteer

    This subtopic introduces learners to the fundamental aspects of volunteering, focusing on essential safety protocols, equipment familiarity, and interpersonal communication. It builds foundational employability skills by applying these concepts in a supervised practical setting, preparing learners for real-world volunteer roles.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes26 guidance points3 criteria

    Working in a Care Environment

    This element introduces learners to the fundamental aspects of working in a care environment, highlighting key health and safety regulations, common equipment types, personal role boundaries, and effective communication strategies. It builds practical readiness for supervised roles, ensuring learners can contribute safely and respectfully to the care team and the individuals they support.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    6 learning outcomes23 guidance points3 criteria

    Working in a Garage

    This subtopic introduces learners to the fundamental practices of working safely and efficiently in a garage environment. Learners will identify common garage equipment, understand essential safety rules, demonstrate safe operation of a selected tool, and recognise correct storage procedures. This knowledge directly prepares individuals for entry-level roles in automotive or maintenance workplaces, fostering habits that prevent accidents and ensure productivity.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes22 guidance points3 criteria

    Working in a Team

    This topic introduces learners to the concept of teams and their own role within a team. It focuses on recognizing different types of teams, understanding team membership, and knowing simple ways to contribute positively. Practical application includes identifying a personal team they are part of and demonstrating cooperative behaviours.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    8 learning outcomes19 guidance points3 criteria

    Working in an Office

    This topic covers office safety, equipment use, and communication. Learners know safety rules, identify equipment, and demonstrate safe use and communication.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    7 learning outcomes22 guidance points3 criteria

    Working in Catering

    This subtopic introduces learners to the essential employability skills required in a catering environment. It focuses on recognising and applying basic safety procedures, identifying and correctly using common catering equipment, proper storage routines, and effective communication techniques to build confidence and readiness for entry-level job roles in the catering industry.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes26 guidance points3 criteria

    Working in Horticulture

    This subtopic introduces learners to fundamental safety and operational practices within a horticultural workplace, focusing on the correct identification, safe use, and appropriate storage of essential equipment. It provides the practical skills and knowledge necessary to maintain a safe working environment and comply with workplace procedures.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    8 learning outcomes23 guidance points3 criteria

    Working in Hospitality

    This element introduces learners to the fundamental requirements of working in a hospitality setting, emphasising workplace safety, personal presentation, and effective customer service. It equips learners with the practical skills to deliver positive customer interactions and communicate clearly with colleagues and customers, forming a baseline for future employability.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes24 guidance points3 criteria

    Communication in the Workplace

    This subtopic introduces the fundamental role of communication in the workplace, emphasising what needs to be shared (e.g., tasks, safety information, feedback) and how it can be effectively conveyed through verbal, non-verbal, and written methods. Learners will explore different communication styles and assess their own strengths and areas for development, building essential skills for entry-level employment and daily interactions.

    Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    7 learning outcomes24 guidance points3 criteria

    Contribute to and Make Use of Information, Advice and Guidance

    This element introduces learners to the fundamental purpose of Information, Advice and Guidance (IAG) in a work context, emphasizing its role in supporting informed decision-making and career development. Learners explore how to proactively access internal and external IAG services, contribute relevant information about their skills and aspirations, and utilise guidance to plan progression, including when to seek specialist support for barriers like financial or personal issues.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    ICT for employment

    This element focuses on equipping learners with the ability to critically evaluate their own ICT competencies against the specific technological demands of various job roles, enabling targeted skill development for employability. It also covers the essential knowledge and practical application of using common workplace ICT equipment safely and proficiently, including hardware, software, and adherence to health and safety protocols.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes15 guidance points2 criteria

    Working in Retail

    This unit covers basic safety, equipment use, and communication in a retail workplace. Learners will learn to work safely, use equipment correctly, and communicate effectively with colleagues and customers.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2)

    6 learning outcomes18 guidance points3 criteria

    Managing a project

    This element covers the essential project management skills required in the workplace, from initial planning and resource allocation to monitoring progress and evaluating outcomes. Learners develop proficiency in setting clear objectives, creating workable timelines, and using feedback to continuously improve future projects. It directly supports employability by mirroring real-world task management and the importance of accountability.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Coping with change

    This element focuses on understanding the nature of change in the workplace, including common triggers such as new technology, restructuring, or shifts in market demands. Learners explore typical emotional and behavioural reactions to change, and are introduced to practical tools and methods to support themselves and colleagues through transitions, building essential coping skills for sustained employability.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes16 guidance points2 criteria

    Conduct at Work

    This element introduces learners to the fundamental expectations of workplace behaviour, emphasising the importance of following organisational rules and professional codes of conduct. It explores the consequences of unacceptable behaviour on individuals and the work environment, and equips learners with strategies to consistently demonstrate appropriate conduct. Practical application includes recognising and applying these behaviours in simulated or real workplace settings to support future employability.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes23 guidance points3 criteria

    Managing information

    This element focuses on the essential skills required to manage information effectively in a workplace environment, covering data protection principles, organisational procedures for handling work-based information, and the accurate presentation of numerical data. Learners learn to identify key issues such as confidentiality, accuracy, and legal compliance when managing data, and how to apply appropriate methods to record, store, retrieve, and present information in line with workplace standards.

    Laser Level 2 Extended Award for Getting Into Employment, Laser Level 2 Certificate for Getting Into Employment

    2 learning outcomes16 guidance points2 criteria

    Coping Strategies at Work

    This element equips learners with the knowledge and skills to recognise common workplace challenges and develop practical coping mechanisms. It focuses on contributing to a team effort to create strategies and then applying these strategies in real or simulated work environments, building resilience and promoting positive mental well-being at work.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2)

    7 learning outcomes20 guidance points3 criteria

    Dealing with Problems at Work

    This element equips learners with the ability to identify common workplace problems as they occur, understand the importance of seeking appropriate assistance, and actively contribute to resolution processes. It focuses on practical, entry-level problem-solving skills such as recognising when something is wrong, knowing which colleague or supervisor to inform, and taking simple steps to help fix the issue, thereby fostering a cooperative and safe work environment.

    Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    7 learning outcomes20 guidance points3 criteria

    Dealing with Change

    This subtopic equips learners with essential knowledge for navigating employment changes, including understanding statutory rights under employment law, managing sudden financial shifts such as redundancy or maternity leave, and effectively sourcing reliable advice and support. It emphasizes proactive financial planning and legal awareness to maintain stability during transitions.

    Laser Level 1 Certificate for Getting Into Employment, Laser Level 1 Extended Award for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    Decision Making in the Work Place

    This subtopic introduces learners to basic decision-making processes in the workplace, emphasizing the importance of making choices with appropriate support and collaborating effectively with colleagues. It develops foundational employability skills by guiding learners to recognize decisions, consider options, and participate in group decision-making, fostering independence and teamwork.

    Laser Entry Level Certificate in Preparing to Get a Job (Entry 2), Laser Entry Level Diploma in Preparing to Get a Job (Entry 2), Laser Entry Level Award in Preparing to Get a Job (Entry 2)

    6 learning outcomes20 guidance points3 criteria

    Organisational products and services

    This subtopic explores the fundamental characteristics that distinguish product-based organisations from service-based ones, and the workplace implications of these differences. It also highlights key similarities, such as the shared goal of meeting customer needs and maintaining quality. Understanding these concepts enables individuals to identify appropriate work practices and customer interaction strategies in various employment settings.

    Laser Level 2 Certificate for Getting Into Employment, Laser Level 2 Extended Award for Getting Into Employment

    2 learning outcomes13 guidance points2 criteria

    Dealing with Difficult Situations

    This subtopic equips learners with the ability to identify and manage challenging interpersonal or workplace scenarios effectively. It focuses on developing resilience and practical conflict-resolution techniques, essential for maintaining professional relationships and a positive work environment. Learners will understand the importance of communication in defusing tension and finding mutually agreeable solutions.

    Laser Level 1 Extended Award for Getting Into Employment, Laser Level 1 Certificate for Getting Into Employment

    2 learning outcomes12 guidance points2 criteria

    Ready to master Employability & Work Skills?

    Start practising with AI-powered quizzes tailored to your Laser Learning Awards Vocational specification.

    Get Started Free
    Laser Learning Awards Vocational Employability & Work Skills