Job search methods and channels
CV structure and tailoring
Cover letter purpose and construction
Application form accuracy and completeness
Personal branding and self-presentation
Be able to source information for and plan a presentation., Be able to deliver a structured presentation to an audience., Be able to demonstrate an awareness of the audience., Be able to handle questions effectively., Understand the strengths and weaknesses of the presentation.
Understand what is meant by income and expenditure., Be able to record income and expenditure for a personal budget., Understand the problems of coping on a limited budget., Recognise different types of services that banks offer.
Know conventions for personal presentation in the workplace., Understand the value of first impressions.
Understand the key characteristics of effective leadership., Understand the skills involved in effective leadership.
Know how stereotyping people can lead to discrimination., Understand the impact of discrimination on individuals and society.
Know that there are different types of work., Know the different sources of job opportunities and employment., Be able to identify job vacancies appropriate to own skills.
Understand the importance of motivation in the workplace., Understand the importance of punctuality and reliability in the workplace., Understand the importance of time management in the workplace.
Understand the need for policies to comply with employment legislation., Understand the purpose of and need for a contract of employment.
Recognise the significance of own achievements and interests to own development., Recognise own strengths and areas for further development., Understand how a person’s learning style influences career and education choices., Be able to set personal goals and objectives., Be able to make action plans to achieve personal goals.
Understand the types of problems that may occur in a workplace., Understand potential sources of advice and support to inform decision making., Understand and apply the process of problem solving.
Understand acceptable boundaries to behaviour in the workplace., Know how to recognise and respond to different behaviours., Know how to give and respond to constructive criticism., Understand how conflict can be dealt with constructively in the workplace.
Understand the need for a team to agree a contract for working together., Understand how roles and responsibilities can be allocated within a team., Be able to work within a team towards a specific goal., Be able to assess the effectiveness of a team.
Understand that organisations need to respond to change and new directions., Understand how change can create new opportunities.
Understand the importance of organisational objectives and values., Understand the need for effective communication routes within an organisation., Recognise the way in which decisions are made in relation to organisational structure.
Understand the importance of positive verbal and non-verbal interaction in the workplace., Be able to demonstrate positive verbal and non-verbal interaction., Be able to produce positive written communications in the workplace.
Understand the importance of good practice in customer care., Know how to communicate effectively with customers., Understand the measures required to solve customer problems., Understand the need to obtain and respond to customer comments.
Be able to identify a viable product or service to market and sell., Be able to plan an enterprise activity., Be able to run an enterprise activity., Be able to evaluate an enterprise activity.
Understand that there are different purposes to meetings., Understand meeting conventions and processes., Be able to participate in a meeting.
Be able to assess own performance., Be able to create and implement an action plan to improve own performance., Be able to review the effectiveness of an action plan to improve own performance.
Be able to prepare for an interview., Be able to conduct self in an interview situation.
Understand the structure and purpose of the organisation., Understand own role within the organisation and perform tasks accordingly., Be able to comply with agreed conventions for personal presentation, behaviour and time-keeping., Understand and comply with safe working practices., Be able to reflect on and learn from experience of work.